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THE REFLECTION — END USER LICENSE AGREEMENT

Last updated: October 25, 2026

Welcome to The Reflection, developed and published by Pinwheel Studios. This agreement explains the terms that apply when you install and play the game. Please read it carefully before proceeding.

1. EARLY ACCESS

The Reflection is currently in Early Access and is actively being developed and improved.

You may encounter bugs, crashes, performance issues, unfinished features, balance changes, or other unexpected behavior. Features, mechanics, and content may change during development. We will make reasonable efforts to improve the game based on testing and player feedback, but we cannot guarantee that every issue will be fixed immediately or that every planned feature will be implemented.

By purchasing the Early Access version, you understand that you are accessing the game in its current state.

2. LICENSE AND OWNERSHIP

Subject to this agreement and the applicable Steam terms, you receive a personal, limited, non-exclusive, non-transferable license to install and play The Reflection for personal use.

3. ONLINE MULTIPLAYER AND PLAYER CONDUCT

The Reflection includes online multiplayer features. In public lobbies, you may encounter rude, offensive, inappropriate, or disruptive behavior from other players.

Please treat other players respectfully. Harassment, threats, cheating, deliberate disruption, and exploiting bugs to gain an unfair advantage are not welcome.

Use available mute, block, or reporting controls where supported. We cannot guarantee that all player interactions will be monitored or that every incident can be prevented.

4. MICROPHONE AND PROXIMITY VOICE CHAT

The Reflection may use your microphone for proximity voice chat and other voice communication features.

When voice chat is active, your microphone may capture your voice and transmit it to other players according to the game's settings. You can manage microphone permissions through your operating system and use any microphone controls provided by the game.

Avoid sharing sensitive personal information through voice chat. Do not use voice communication to threaten, harass, impersonate, or deliberately disrupt other players.

Voice data handling depends on the implemented voice chat system. Please consult the applicable Privacy Policy for information about how personal data and voice data are processed or stored.

5. HORROR CONTENT AND FLASHING LIGHTS

The Reflection contains horror content that may be uncomfortable or frightening for some players, including:

  • Flashing or flickering lights and visual effects.
  • Sudden jumpscares and loud sounds.
  • Camera movement, shaking, distortion, and visual interference.
  • Dark environments, disturbing imagery, and supernatural encounters.

Some visual effects may cause discomfort or trigger seizures in people susceptible to photosensitive epilepsy. Stop playing if you experience discomfort, dizziness, nausea, disorientation, or unusual vision. Take breaks when needed.

6. UPDATES AND CHANGES

We may release patches, hotfixes, content updates, gameplay changes, and other modifications as development continues. Updates may introduce new features, change existing mechanics, or temporarily cause unexpected issues.

We will make reasonable efforts to improve the game, but cannot guarantee uninterrupted operation or a completely bug-free experience.

7. FAIR PLAY AND TECHNICAL RESTRICTIONS

Do not use cheats, unauthorized tools, or exploits intended to disrupt multiplayer sessions, compromise the game's integrity, or interfere with other players.

Do not attempt unauthorized access to the game's systems or interfere with online services. This section does not prohibit activities expressly authorized by us or protected by applicable law.

8. THIRD-PARTY SERVICES

The Reflection is distributed through Steam and may rely on third-party services for online multiplayer, networking, and voice communication.

Your use of Steam is also subject to the applicable Steam Subscriber Agreement and other relevant Steam policies. Third-party services may have their own terms and privacy policies. We cannot guarantee the continuous availability of services operated by third parties.

9. PURCHASES AND REFUNDS

Purchases and refund requests made through Steam are subject to Steam's applicable purchase and refund policies. Nothing in this agreement is intended to remove or restrict consumer rights that apply under relevant law.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Pinwheel Studios is not responsible for indirect or consequential losses arising from use of the game, interruptions to third-party services, or issues associated with an Early Access product.

Nothing in this agreement excludes or limits liability where such exclusion or limitation is prohibited by law.

11. CHANGES TO THIS AGREEMENT

We may update this agreement when necessary, including when the game gains new features or services. Revised terms will be made available through appropriate channels. Any acceptance requirements will be handled in accordance with applicable law and platform requirements.

12. CONTACT AND SUPPORT

For bugs, questions, or feedback, please contact us through the official The Reflection Steam Community or our official community channels.

We are an indie development team, and player feedback is an important part of improving the game throughout Early Access.

Thank you for supporting The Reflection.

— Pinwheel Studios