Effective Date: November 2, 2026

This End User License Agreement and Privacy Policy (the "Agreement") sets forth the rights and obligations of users and LoadComplete, RED BRICK HOUSE, and Boltray Games (collectively, the "Operators"), as well as the terms and conditions of participation in the Closed Beta Test ("CBT") of VOID DIVER (the "Game") and the processing of personal information.

The Game is provided through the Steam platform. Users may participate in the CBT only upon agreeing to the terms and conditions of this Agreement.

1. The CBT is a free testing program conducted to evaluate gameplay, system stability, game balance, and overall service quality prior to the Game's official release.
   
2. The CBT will take place from November 2, 2026, to November 16, 2026. The testing period may be subject to change depending on operational circumstances.
   
3. As the CBT uses a version of the Game that is still under development, users may experience bugs, connection issues, performance degradation, or other technical difficulties. Game content and features may also be modified during or after the CBT.

1. The Operators grant users a limited, non-exclusive, non-transferable license to install and use the Game solely for the purpose of participating in the CBT.
   
2. Access to the CBT will be provided through dedicated CBT Steam keys for the Game's main Steam application. These keys may only be used for participation in the free testing program.
   
3. The sale, unauthorized redistribution, or commercial use of Steam keys is strictly prohibited.
   
4. The license granted for CBT participation is valid only during the testing period. Upon conclusion of the CBT, the Operators may restrict or revoke users' access to and ability to launch the Game.
   
5. Participation in the CBT or activation of a Steam key does not guarantee access to or ownership of the Game following its official release.

1. All game progress, characters, items, in-game currency, and other gameplay data generated during the CBT will be reset and deleted upon conclusion of the testing period.
   
2. Game data generated during the CBT will not be transferred to the official release version. Users may not request the restoration or transfer of such data.
   
3. Following the conclusion of the CBT, the Operators will restrict or discontinue access to the Game and its associated services.
   
4. Notwithstanding the foregoing, logs and personal information collected for game quality improvement and error analysis will be managed, retained, and deleted separately in accordance with the retention periods specified in this Privacy Policy.

1. Users must not engage in cheating, hacking, the use of unauthorized macros, manipulation of game data, exploitation of bugs, attacks against game servers, or any other activities that interfere with other users' normal gameplay experience.
   
2. All intellectual property rights relating to the Game, including its software, graphics, music, characters, and other content, belong to their respective rights holders.
   
3. Users may not reproduce, modify, redistribute, or commercially exploit the Game without prior authorization.
   
4. The Operators may restrict or revoke CBT participation and Game access rights for users who violate this Agreement.

1. Bug reports, survey responses, suggestions, and other feedback submitted by users during the CBT may be used for game development and service quality improvement.
   
2. The CBT is provided as a pre-release version of the Game that is still under development. The Operators do not guarantee the uninterrupted or error-free operation of all features or the preservation of game data.

LoadComplete and RED BRICK HOUSE collect and process personal information to the extent necessary for their respective responsibilities in operating the VOID DIVER CBT and improving the quality of the Game.

1. Categories of Personal Information Collected
   LoadComplete: Game Service and Technical Data
   
   • User Identification Information: Steam ID and internal game user ID.
     
   • PC and Runtime Environment Information: Operating system (OS) and version, PC specifications (CPU, GPU, RAM), game build version, language settings, and country settings.
     
   • Access and Usage Records: IP address, connection and session logs, game progress, and records of item and in-game currency usage.
     
   • Error and Analytics Data: Game error logs, crash logs, and content usage records.
   LoadComplete, RED BRICK HOUSE, and Boltray Games: CBT Operational Information
   
   • CBT Registration and Participation Information: Discord username, CBT registration records, and participation history.
     
   • Test Survey Information: Survey responses, bug reports, and suggestions for game improvement.
     
   • Reward Distribution Information: Information required to distribute rewards for test participation and survey completion (email address and Steam ID).
   
   
2. Purposes of Collection and Use
   Personal information is collected and used for the following purposes:
   
   • Identifying CBT participants and providing game services.
     
   • Identifying game errors and evaluating system stability.
     
   • Analyzing game balance and user behavior to improve game quality.
     
   • Preventing unauthorized activities, cheating, and abuse.
     
   • Providing CBT-related announcements, conducting surveys, and distributing rewards.
   
   
3. Methods of Collection
   Personal information may be collected through the Steam platform, the Game client and servers, CBT registration forms, surveys, and user support channels.

1. Personal information will be used only within the scope of the stated purposes, including CBT operations and game quality improvement.
   
2. Gameplay Analytics Data: Raw event data that can identify individual users will be retained for a maximum of one (1) year from the date of collection. After this period, such data will either be deleted or converted into aggregated statistical data that cannot be used to identify individuals.
   
3. Personal information collected for CBT registration, surveys, reward distribution, and related purposes will be deleted without undue delay once the relevant purposes have been fulfilled and retention is no longer necessary.
   
4. Upon expiration of the applicable retention period, personal information will be permanently deleted using methods that prevent its recovery. Statistical data that has been lawfully anonymized may continue to be used for game improvement.
   
5. The Operators implement appropriate technical and administrative safeguards, including access controls, to protect personal information.
   
6. Personal information independently processed by third-party platforms, including Steam, is subject to the respective privacy policies of those platforms.

1. The Operators may amend this Agreement as necessary for CBT operations or to comply with applicable laws and regulations. Material changes will be announced through official communication channels.
   
2. Matters not expressly addressed in this Agreement will be governed by applicable laws and regulations and the Steam platform's terms of service.
   
3. Inquiries regarding the Game or the processing of personal information will be handled by LoadComplete and may be submitted through the contact information below.

• Privacy Contact: Management Support Department, LoadComplete
  
• Contact Email: privacy@loadcomplete.com

This Agreement shall take effect on November 2, 2026.

By agreeing to this Agreement, users accept the terms and conditions governing participation in the VOID DIVER CBT.

Where separate consent is required for the processing of personal information, the Operators will obtain such consent in accordance with applicable laws and regulations.