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BUS SIMULATOR 21
© STILLALIVE STUDIOS GMBH
© astragon Entertainment GmbH
All rights reserved.
Please read the following license Agreement carefully before installing "BUS SIMULATOR 21". By installing and using the Software you agree to be bound to the following terms and conditions.
LICENSE AGREEMENT
STILLALIVE STUDIOS GMBH (as licensor) and astragon Entertainment GmbH, Düsseldorf (hereinafter referred to as "the Producer") only grant you a license to the contractual software product including its computer software and associated media and any printed materials and online or electronic documentation (hereinafter referred to as "Software") exclusively under the condition that you accept all terms of this license Agreement. In no event, however, you do acquire the ownership of the Software. By installing and using the software you agree to be bound to the terms and conditions of this License Agreement.
Installing this Software, you agree to these conditions, and you (as an individual or an entity) enter into an agreement with the Producer of the Software under this Agreement. If you do not agree to the terms, then do not install this Software. In this case you may not use the Software but must destroy the software immediately or return it to the Producer.
- 1. LICENSE AND GUARANTEE -
The Software acquired with this License is owned by STILLALIVE STUDIOS GMBH or its licensees and is protected by national and international laws. By accepting the License Agreement you obtain the non-exclusive right to use the software. Unless otherwise agreed in a supplementary agreement to this License, the following provisions apply for the use of the Software:
You may:
a) install and use the Software on a single computer.
b) use the Software in a network, provided that you have a licensed copy of the Software for each computer that has access to the Software over the network. If, for example, eight different workstations have access to the Software over the network, each of the workstations must have an own license for the software regardless of whether the software is used by all eight workstations at the same time or at different times.
You may not:
a) copy the documentation supplied along with the Software.
b) make the Software available or otherwise accessible to third parties or rent or grant sublicenses.
c) reverse engineer, decompile, disassemble, create derivative works, or otherwise try to make available the source code, change the Software, translate it or produce derivate products herefrom.
d) upon receipt of a CD-ROM in exchange for a defective copy or an upgraded version as a replacement for an earlier version, use the copy previously obtained or the earlier version of the Software or pass it on to third parties. After acquisition of an updated version of the Software all copies of earlier versions must be destroyed.
Notwithstanding any other rights, the Producer has the right to terminate this License Agreement if you violate the terms and conditions of this License Agreement. In this case you are obliged to destroy all copies of the Software including all of its components, or return it to the Producer.
- 2. LIMITED GUARANTEE -
astragon Entertainment GmbH guarantees that the Software will work for a period of ninety (90) days after the acquisition date in accordance with the accompanying documentation if you comply with the instructions and all applicable license terms. However astragon Entertainment GmbH and its licensors do not guarantee the continuous use of the Software or error free operation of the Software or its secure usage or that the Software can be used for a particular purpose. astragon Entertainment GmbH guarantees further that the data carrier containing the software is free from material or manufacturing defects for a period of ninety (90) days.
Claims of the Customer
The liability of astragon Entertainment GmbH and its licensors is limited to and your exclusive claim for damages arising from any breach of warranty is subject to the sole discretion of astragon Entertainment GmbH in either (i) refund of the price paid or (ii) repair or replacement of the Software for the purposes under this EULA and all other provisions of the license terms and conditions granted by the licensors of astragon Entertainment GmbH. This limited guarantee does not apply if the failure of the Software is caused by accident, abuse, or incorrect use. For the replacement software astragon Entertainment GmbH only grants a guarantee for the remaining time of the original warranty period. Any further warranty is expressly excluded.
This limited guarantee is exclusive and in lieu of all other warranties, direct or indirect, including implied warranty of merchantability, fitness for a particular purpose and non-infringement. This warranty gives you specific legal rights. You may also have additional rights that vary from country to country.
- 3. DISCLAIMER -
A responsible use of data processing programs require a thorough testing of the program with non-critical data before it can actually be released. Therefore, the user of the Software bears all risks. Regardless of whether one of the remedies set forth herein fails to meet its material purpose, the Producer is in no way liable for any indirect, consequential or other damages (including damages for loss of profit or loss of data) arising from the use of the Software or inability to use the Software, even if the Producer was informed about the possibility of such damages. Some countries do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply for you. In this case, the liability of the Producer is limited to the purchase price paid for the Software. The disclaimer and limitations set forth above are independent of the acceptance of the Software.
- 4. GENERAL -
This Agreement is governed by the laws of the Federal Republic of Germany. This Agreement may be only changed by a supplementary license agreement delivered together with this license or by another written document signed by you and the Producer. If any provision of this License Agreement turns out to be or is likely to become completely or partially ineffective or incomplete, this shall have no effect on the validity of the remaining.
If you have any questions concerning this Agreement or wish to contact the Producer for other reasons, please contact:
astragon Entertainment GmbH, Am Wehrhahn 33, D-40211 Düsseldorf
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Privacy Policy astragon Entertainment GmbH
I. General information
Thank you for your interest in our games and welcome! We are astragon Entertainment GmbH, Am Wehrhahn 33, D-40211 Düsseldorf. You can reach us via info@astragon.de
Our aim
Protecting your privacy is paramount to us. Therefore, compliance with the legal provisions on data protection is fundamental for us. In addition, it is important to us that you know at all times which personal data we collect and why and how we process it. We will also be happy to explain to you what rights you have and how you can exercise them.
What is personal data?
In short, anything that identifies you as an individual, whether through the information itself or in connection with other information. Examples of this are your name, your e-mail address or a customer number, but also the time at which you started a multiplayer game when it is stored together with your IP address. We always try to collect as few personally identifiable information as possible. But we also like to inform you in detail in this document about your personal data when we collect them.
Why is this document so long?
In regard to all personal data, we are required by law to describe to you in detail:
- What kind of personal data do we collect? (= type of data collected)
- Which law, rule or regulation allows us to do so (= legal basis)
- Why we collect this data (= purpose of use)
- What exactly happens to your data (= type of processing)
- How long do we store your personal data
- What rights you have with regard to your personal data (= rights of data subjects)
We are required to list each step individually. That is the reason why this document is very comprehensive.
1. Competent supervisory authority & company data protection officer
Responsible in terms of the European General Data Protection Regulation (GDPR) are we,
astragon Entertainment GmbH
Am Wehrhahn 33, D-40211 Düsseldorf.
info@astragon.de
Telefon: +49 (0) 211 540515-0
Telefax: +49 (0) 211 540515-18
For all data protection inquiries, please contact our company data protection office. Contact details:
datenschutz@astragon.de
Benjamin Wolf
2. Legal basis
We collect and process personal data on the basis of the current European law. The following legal bases can be found in the General Data Protection Regulation (GDPR). Depending on the purpose of the data collection, one or more of the following legal bases apply:
• The data subject has given consent to the processing of his or her personal data as referred to in Art. 6 (1)(a) General Data Protection Regulation (GDPR).
Consent is an expression of will. This can be done in writing in form of a statement or with another clear affirmative action. Either way, the consent must be voluntary, apply to a specific case, and must clearly state that the data subject agrees to the processing of his or her respective personal data. For this purpose, the data subject must be sufficiently informed and understand the consent.
• Processing is necessary for the performance of a contract prior to entering into a contract as referred to in Art. 6 (1)(b) GDPR.
That means: The data is required so that we can fulfill our contractual obligations towards you or we need the data to prepare a contract with you.
• Processing is necessary for compliance with a legal obligation as referred to in Art. 6 (1)(c) GDPR
That means: For example, we are required by law or other regulations to process the data.
• Processing is necessary for the purposes of the legitimate interests as referred to in Art. 6 (1)(f) GDPR
That means: The processing of data is necessary to protect the legitimate interests of us or third parties, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
3. Rights of the data subject
When it comes to your personal data, you are the data subject. You are entitled to the following rights with regard to the data processed by us in accordance with the articles of the General Data Protection Regulation referred to in each case:
• Right of access by the data subject as referred to in Art. 15 GDPR
• Right to rectification as referred to in Art. 16 GDPR
• Right to erasure (“right to be forgotten”) as referred to in Art. 17 GDPR
• Right to restriction of processing as referred to in Art. 18 GDPR
• Right to data portability as referred to in Art. 20 GDPR
• Right to object as referred to in Art. 21 GDPR
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular with the EU Member State of your place of residence, place of work or place of alleged infringement, if you believe that the processing of your personal data violates the GDPR.
4. Data erasure and storage time
Personal data must be erased if they are no longer necessary in relation to the purposes for which they were collected or otherwise processed. In addition, storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. The data will also be blocked or erased if a storage period required by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
II. Specific data processing
1. Google Analytics
a) Scope of data processing
The website and our game use Google Analytics, a web analytics service provided by Google Ireland Ltd. ("Google"). This software collects information about how you use the website but also how you use our game and compiles various statistics. The increased usage data include in particular the concrete selection of links, the length of stay on individual pages and the order of use of the website and the frequency of the page request. This data is collected together with your IP address.
In particular, the following information is collected:
- Information about the type of browser and the version used
- The operating system of the user
- The user's Internet service provider
- The IP address of the user
- Date and time of access
- Websites from which the user's system accesses our website
- Websites that are accessed by the user's system via our website
Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated a so-called IP anonymization on the website, this means that the IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area prior to retransmission to the USA.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google itself describes here https://www.google.com/policies/privacy/ its data processing activity.
The data processing is essentially carried out by Google itself. Despite IP anonymization, the data is not anonymous and can be merged with other data by Google. Google can use the data for any of its own purposes, such as profiling, as well as link it with other data such as any Google accounts and also pass it on to associated US companies, e.g. Google LLC.
b) Legal basis
The legal basis for the processing of data when using the website is Article 6 para. 1 (a) GDPR in the form of your express consent.
The legal basis for the transfer of data to Google is Art. 26 GDPR and Art. 6 para. 1 (a) GDPR. For any sub processing done by Google outside of the EU Google employs the standard contractual clauses of the EU commission.
c) Purpose of the data processing
The purpose of the processing is to analyze this website and the usage behavior of its visitors.
d) Duration of storage
We ourselves no longer have access to personal data after anonymization by Google. With regard to a use by Google, the duration of the storage is not known.
e) Possibility of objection and deletion
You can prevent the storage of cookies, including the generation and transmission of data to Google, by restricting or prohibiting the use of cookies in your browser software. This may result in the deactivation of non-Google-related cookies as well as the inability to use all functions of this website to the full extent.
You can prevent the collection of the data generated by the cookie regarding your use (including your IP address) and their transmission to Google as well as the processing of this data by Google by downloading the browser plugin available under the following link and to install [Http:/tools.google.com/dlpage/gaoptout?hl=de].
In addition, you can also revoke your consent to data collection at any time in our Cookie Bar. For this purpose, a cookie is then stored so that we can recognize that you have not consented to the use of Google Analytics.
2. Use of Steam
To play our game the use of the "Steam" service of Valve Corporation, P.O. Box 1688," Bellevue, WA 98004, USA and Valve S.a.r.l., Regus City Center Suite 227, 26 Boulevard Royal, L-2449 Luxembourg, Luxembourg ("Valve") and the prior conclusion of a user agreement are required. Valve itself collects personal data while using the "Steam" service in its own name and on the basis of this user agreement. We have no access to this data. With regard to the collection and use of data by "Steam", we therefore refer to Valve's user agreement and data protection declaration.
3. Steam Data Suite
a) Scope of data processing
We use Steam Data Suite (Stationsplein 116, 2025LN Haarlem, The Netherlands) to determine if our marketing actions are successful in bringing the customer from other pages to our steam page and eventually into the game. When you click on a web-advertisement it is common practice for the advertiser to try and find out if the click leads to a sale. This is called attribution.
To do this on Steam is difficult and requires us to use a third-party tool called Steam Data Suite.
When you start the game for the first time the tool will do a one-time check to see if you've clicked one of our web-advertisements before starting the game. This helps us to understand what advertisements find the right audience. For this feature Steam Data Suite stores a single encrypted identifier. This identifier can never be traced back to you or your Steam account nor will it be used for anything else than the one-time attribution mechanic described here. (https://steamdatasuite.com/legal/privacy)
b) Legal basis
The legal basis for the processing of data in connection with the use of the game is Art. 6 (1)(f) GDPR. The legitimate interest as referred to in Art. 6 (1)(f) lies in the interest in a customer-oriented design of the website that meets the requirements of the users under consideration of their usage preferences. The legal basis for forwarding the data to Steam Data Suite is Art. 28 (3), Art. 45 (3) GDPR. The service provider is based in the Netherlands and therefore has to also comply with the GDPR.
c) Purpose of the data processing
The processing serves the purpose of analyzing the advertisement and the usage behavior of the customers. Steam Data Suite provides us with the information of how and where from the customer came to buy the game. E.g. through a store link posted below a social media post or a trailer etc. This way we can optimize the advertisement to reach the customers which actually want to buy the game.
d) Duration of storage
The data will be pseudonymized immediately after its collection. Personal data are therefore only collected in the context of the transmission and are not permanently stored.
e) Possibility of objection and deletion
If you wish to see your identifier removed, please contact legal@steamdatasuite.com.
4. Save Data in Multiplayer
a) Scope of data processing
If you play the game in Multiplayer, your save data will be stored online on a server operated by Amazon Web Services. The save data also contain your Steam ID, i.e. the customer number assigned to you by Steam and your Steam user name. In addition to the current progress in the game, the save data also contain chat logs, i.e. the content of conversations they have had with other players.
b) Legal basis
The legal basis for the processing of data is Art. 6 (1)(b) and (a) GDPR. The legal basis for storing the data with the hosting service provider "Amazon Web Services" is Art. 28 (3) GDPR. The game cannot be used without the corresponding consent.
c) Purpose of the data processing
The purpose of data storage is to provide secure storage of save data both with regard to data loss at the customer, the possibility for each computer to use its own save data and protection of the save data against manipulation.
d) Duration of storage
The data will be stored until you decide to delete the save data. This can be done directly in the game in the save data menu.
e) Possibility of objection and deletion
The user may always delete the save data in the save data menu of the game. Local storage without using our servers is not possible for data security reasons.
The game cannot be used without consent to its storage on our servers.
5. In-game News
When contacting our servers to retrieve news, your IP address will be collected solely for the purpose of performing the communication and will not be stored. This is done by our hosting provider “Amazon Web Services” on the basis of order processing according to Art. 28 (3) GDPR. The legal basis for us is Art. 6 (1) lit. b or f GDPR, ie legitimate interests or the fulfilment of our contractual relationship with you. The legitimate interest is to inform you about news about the product. A right of objection does not exist, since the registration is technically conditioned and without this the communication process would not be possible.
6. Backtrace I/O
We use Backtrace I/O (530 Seventh Ave Suite 804, New York, NY 10018, USA) to help us gather information from the game which helps us finding and fixing issues with the game. This information is not personal and cannot be used to identify you. The tool gathers crash logs (so called minidumps that contain the memory around the crashing code point) in the background and directly sends it to a server at backtrace I/O after you approved the sending. There information will be used to merge it in our bug database and fix the crash and then the information will be deleted. Also, the transfer does not store any personal information. For the transmission the IP address might be temporarily processed. The actual sending of the crash log can always be declined in a pop-up window after a crash occurred (Close Without sending, Send and Close, Send and Restart).
https://backtrace.io/privacy-policy/
7. In-game Bug-Reporter
The in-Game bug-reporter (can be found in the pause menu of the game – labelled “send us Feedback”) can be used to send us bug reports directly from within the game. Those bug tickets are directly sent to our bug database and can be accessed by our developers to fix the corresponding bug. All the information you enter into this ticket form will be accessed and used to fix the issue. The automatically attached information if you send it are as follows:
• Screenshot of the current situation in game
• Hardware
o CPU Data
o GPU Data
• Name of the loaded map
• Player position inside the level
After working on the issue all your information will be deleted. If you do not add any personal information yourself the gathered information is strictly game related and does not contain anything to identify you.
8. Steering Wheel Diagnose Reporter
To give you the ability to send us extended data related to steering wheel support the game offers a steering wheel diagnose reporter. The Steering Wheel Diagnose Reporter is accessible through the in-game Steering Wheel Menu. There you can see the detected devices and the events occurring from the input (while in the menu). There is also a button where the logs are then saved and the appropriate explorer window to the log files is opened. The following data is saved in two log files which are not sent anywhere automatically.
• SteeringWheelDiagnoseReport.log containing all the general Data (Hardware Data, Simple DirectMedia Layer-Devices (SDL – also see https://www.libsdl.org/), Steering Wheel Data (input data))
• SDLEventReport.log containing all the SDL Events recognized by the game while the Player has the Diagnose Reporter Window open.
• SDL Devices (The SDL info is only reading info about the Input Devices (controller / steering wheels) with generic device names and button mappings etc. It does not track any personal data or any unique ID of any kind.
• (Internal) Steering Wheel Manager Data
The SDL Events firing while user is in the Diagnosis Tool (e.g. Button x clicked, Axis Moved). You can attach those logfiles to any support ticket to give us that aforementioned information if you are experiencing issues with your steering wheel controllers. If you do not add any personal information yourself the gathered information is strictly game related and does not contain anything to identify you. The log file can be found: Steam\steamapps\common\BusSimulator21\BusSimulator21\Saved\Logs
9. Mod. IO
We offer the possibility to access modified assets in our game. However, these are not offered by us, but by the third-party provider mod.io Pty Ltd. You can access the mod-io shop via an interface in the game and acquire mods for our game there. This requires a separate account and a contract with mod.io. To install mods, you need an account in the mod database https://mod.io/. There you can access and download any mods that have already been created or create and upload new ones that do not violate our or Steams guidelines. When you select the interface in the game, you will be redirected to the mod.io website. We do not provide mod.io with any personal data. To what extent the use of mod.io collects personal data can be found here https://mod.io/privacy.
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BUS SIMULATOR 21
© STILLALIVE STUDIOS GMBH
© astragon Entertainment GmbH
All rights reserved.
Please read the following license Agreement carefully before installing "BUS SIMULATOR 21". By installing and using the Software you agree to be bound to the following terms and conditions.
LICENSE AGREEMENT
STILLALIVE STUDIOS GMBH (as licensor) and astragon Entertainment GmbH, Düsseldorf (hereinafter referred to as "the Producer") only grant you a license to the contractual software product including its computer software and associated media and any printed materials and online or electronic documentation (hereinafter referred to as "Software") exclusively under the condition that you accept all terms of this license Agreement. In no event, however, you do acquire the ownership of the Software. By installing and using the software you agree to be bound to the terms and conditions of this License Agreement.
Installing this Software, you agree to these conditions, and you (as an individual or an entity) enter into an agreement with the Producer of the Software under this Agreement. If you do not agree to the terms, then do not install this Software. In this case you may not use the Software but must destroy the software immediately or return it to the Producer.
- 1. LICENSE AND GUARANTEE -
The Software acquired with this License is owned by STILLALIVE STUDIOS GMBH or its licensees and is protected by national and international laws. By accepting the License Agreement you obtain the non-exclusive right to use the software. Unless otherwise agreed in a supplementary agreement to this License, the following provisions apply for the use of the Software:
You may:
a) install and use the Software on a single computer.
b) use the Software in a network, provided that you have a licensed copy of the Software for each computer that has access to the Software over the network. If, for example, eight different workstations have access to the Software over the network, each of the workstations must have an own license for the software regardless of whether the software is used by all eight workstations at the same time or at different times.
You may not:
a) copy the documentation supplied along with the Software.
b) make the Software available or otherwise accessible to third parties or rent or grant sublicenses.
c) reverse engineer, decompile, disassemble, create derivative works, or otherwise try to make available the source code, change the Software, translate it or produce derivate products herefrom.
d) upon receipt of a CD-ROM in exchange for a defective copy or an upgraded version as a replacement for an earlier version, use the copy previously obtained or the earlier version of the Software or pass it on to third parties. After acquisition of an updated version of the Software all copies of earlier versions must be destroyed.
Notwithstanding any other rights, the Producer has the right to terminate this License Agreement if you violate the terms and conditions of this License Agreement. In this case you are obliged to destroy all copies of the Software including all of its components, or return it to the Producer.
- 2. LIMITED GUARANTEE -
astragon Entertainment GmbH guarantees that the Software will work for a period of ninety (90) days after the acquisition date in accordance with the accompanying documentation if you comply with the instructions and all applicable license terms. However astragon Entertainment GmbH and its licensors do not guarantee the continuous use of the Software or error free operation of the Software or its secure usage or that the Software can be used for a particular purpose. astragon Entertainment GmbH guarantees further that the data carrier containing the software is free from material or manufacturing defects for a period of ninety (90) days.
Claims of the Customer
The liability of astragon Entertainment GmbH and its licensors is limited to and your exclusive claim for damages arising from any breach of warranty is subject to the sole discretion of astragon Entertainment GmbH in either (i) refund of the price paid or (ii) repair or replacement of the Software for the purposes under this EULA and all other provisions of the license terms and conditions granted by the licensors of astragon Entertainment GmbH. This limited guarantee does not apply if the failure of the Software is caused by accident, abuse, or incorrect use. For the replacement software astragon Entertainment GmbH only grants a guarantee for the remaining time of the original warranty period. Any further warranty is expressly excluded.
This limited guarantee is exclusive and in lieu of all other warranties, direct or indirect, including implied warranty of merchantability, fitness for a particular purpose and non-infringement. This warranty gives you specific legal rights. You may also have additional rights that vary from country to country.
- 3. DISCLAIMER -
A responsible use of data processing programs require a thorough testing of the program with non-critical data before it can actually be released. Therefore, the user of the Software bears all risks. Regardless of whether one of the remedies set forth herein fails to meet its material purpose, the Producer is in no way liable for any indirect, consequential or other damages (including damages for loss of profit or loss of data) arising from the use of the Software or inability to use the Software, even if the Producer was informed about the possibility of such damages. Some countries do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply for you. In this case, the liability of the Producer is limited to the purchase price paid for the Software. The disclaimer and limitations set forth above are independent of the acceptance of the Software.
- 4. GENERAL -
This Agreement is governed by the laws of the Federal Republic of Germany. This Agreement may be only changed by a supplementary license agreement delivered together with this license or by another written document signed by you and the Producer. If any provision of this License Agreement turns out to be or is likely to become completely or partially ineffective or incomplete, this shall have no effect on the validity of the remaining.
If you have any questions concerning this Agreement or wish to contact the Producer for other reasons, please contact:
astragon Entertainment GmbH, Am Wehrhahn 33, D-40211 Düsseldorf
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Privacy Policy astragon Entertainment GmbH
I. General information
Thank you for your interest in our games and welcome! We are astragon Entertainment GmbH, Am Wehrhahn 33, D-40211 Düsseldorf. You can reach us via info@astragon.de
Our aim
Protecting your privacy is paramount to us. Therefore, compliance with the legal provisions on data protection is fundamental for us. In addition, it is important to us that you know at all times which personal data we collect and why and how we process it. We will also be happy to explain to you what rights you have and how you can exercise them.
What is personal data?
In short, anything that identifies you as an individual, whether through the information itself or in connection with other information. Examples of this are your name, your e-mail address or a customer number, but also the time at which you started a multiplayer game when it is stored together with your IP address. We always try to collect as few personally identifiable information as possible. But we also like to inform you in detail in this document about your personal data when we collect them.
Why is this document so long?
In regard to all personal data, we are required by law to describe to you in detail:
- What kind of personal data do we collect? (= type of data collected)
- Which law, rule or regulation allows us to do so (= legal basis)
- Why we collect this data (= purpose of use)
- What exactly happens to your data (= type of processing)
- How long do we store your personal data
- What rights you have with regard to your personal data (= rights of data subjects)
We are required to list each step individually. That is the reason why this document is very comprehensive.
1. Competent supervisory authority & company data protection officer
Responsible in terms of the European General Data Protection Regulation (GDPR) are we,
astragon Entertainment GmbH
Am Wehrhahn 33, D-40211 Düsseldorf.
info@astragon.de
Telefon: +49 (0) 211 540515-0
Telefax: +49 (0) 211 540515-18
For all data protection inquiries, please contact our company data protection office. Contact details:
datenschutz@astragon.de
Benjamin Wolf
2. Legal basis
We collect and process personal data on the basis of the current European law. The following legal bases can be found in the General Data Protection Regulation (GDPR). Depending on the purpose of the data collection, one or more of the following legal bases apply:
• The data subject has given consent to the processing of his or her personal data as referred to in Art. 6 (1)(a) General Data Protection Regulation (GDPR).
Consent is an expression of will. This can be done in writing in form of a statement or with another clear affirmative action. Either way, the consent must be voluntary, apply to a specific case, and must clearly state that the data subject agrees to the processing of his or her respective personal data. For this purpose, the data subject must be sufficiently informed and understand the consent.
• Processing is necessary for the performance of a contract prior to entering into a contract as referred to in Art. 6 (1)(b) GDPR.
That means: The data is required so that we can fulfill our contractual obligations towards you or we need the data to prepare a contract with you.
• Processing is necessary for compliance with a legal obligation as referred to in Art. 6 (1)(c) GDPR
That means: For example, we are required by law or other regulations to process the data.
• Processing is necessary for the purposes of the legitimate interests as referred to in Art. 6 (1)(f) GDPR
That means: The processing of data is necessary to protect the legitimate interests of us or third parties, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
3. Rights of the data subject
When it comes to your personal data, you are the data subject. You are entitled to the following rights with regard to the data processed by us in accordance with the articles of the General Data Protection Regulation referred to in each case:
• Right of access by the data subject as referred to in Art. 15 GDPR
• Right to rectification as referred to in Art. 16 GDPR
• Right to erasure (“right to be forgotten”) as referred to in Art. 17 GDPR
• Right to restriction of processing as referred to in Art. 18 GDPR
• Right to data portability as referred to in Art. 20 GDPR
• Right to object as referred to in Art. 21 GDPR
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular with the EU Member State of your place of residence, place of work or place of alleged infringement, if you believe that the processing of your personal data violates the GDPR.
4. Data erasure and storage time
Personal data must be erased if they are no longer necessary in relation to the purposes for which they were collected or otherwise processed. In addition, storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. The data will also be blocked or erased if a storage period required by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
II. Specific data processing
1. Google Analytics
a) Scope of data processing
The website and our game use Google Analytics, a web analytics service provided by Google Ireland Ltd. ("Google"). This software collects information about how you use the website but also how you use our game and compiles various statistics. The increased usage data include in particular the concrete selection of links, the length of stay on individual pages and the order of use of the website and the frequency of the page request. This data is collected together with your IP address.
In particular, the following information is collected:
- Information about the type of browser and the version used
- The operating system of the user
- The user's Internet service provider
- The IP address of the user
- Date and time of access
- Websites from which the user's system accesses our website
- Websites that are accessed by the user's system via our website
Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated a so-called IP anonymization on the website, this means that the IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area prior to retransmission to the USA.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google itself describes here https://www.google.com/policies/privacy/ its data processing activity.
The data processing is essentially carried out by Google itself. Despite IP anonymization, the data is not anonymous and can be merged with other data by Google. Google can use the data for any of its own purposes, such as profiling, as well as link it with other data such as any Google accounts and also pass it on to associated US companies, e.g. Google LLC.
b) Legal basis
The legal basis for the processing of data when using the website is Article 6 para. 1 (a) GDPR in the form of your express consent.
The legal basis for the transfer of data to Google is Art. 26 GDPR and Art. 6 para. 1 (a) GDPR. For any sub processing done by Google outside of the EU Google employs the standard contractual clauses of the EU commission.
c) Purpose of the data processing
The purpose of the processing is to analyze this website and the usage behavior of its visitors.
d) Duration of storage
We ourselves no longer have access to personal data after anonymization by Google. With regard to a use by Google, the duration of the storage is not known.
e) Possibility of objection and deletion
You can prevent the storage of cookies, including the generation and transmission of data to Google, by restricting or prohibiting the use of cookies in your browser software. This may result in the deactivation of non-Google-related cookies as well as the inability to use all functions of this website to the full extent.
You can prevent the collection of the data generated by the cookie regarding your use (including your IP address) and their transmission to Google as well as the processing of this data by Google by downloading the browser plugin available under the following link and to install [Http:/tools.google.com/dlpage/gaoptout?hl=de].
In addition, you can also revoke your consent to data collection at any time in our Cookie Bar. For this purpose, a cookie is then stored so that we can recognize that you have not consented to the use of Google Analytics.
2. Use of Steam
To play our game the use of the "Steam" service of Valve Corporation, P.O. Box 1688," Bellevue, WA 98004, USA and Valve S.a.r.l., Regus City Center Suite 227, 26 Boulevard Royal, L-2449 Luxembourg, Luxembourg ("Valve") and the prior conclusion of a user agreement are required. Valve itself collects personal data while using the "Steam" service in its own name and on the basis of this user agreement. We have no access to this data. With regard to the collection and use of data by "Steam", we therefore refer to Valve's user agreement and data protection declaration.
3. Steam Data Suite
a) Scope of data processing
We use Steam Data Suite (Stationsplein 116, 2025LN Haarlem, The Netherlands) to determine if our marketing actions are successful in bringing the customer from other pages to our steam page and eventually into the game. When you click on a web-advertisement it is common practice for the advertiser to try and find out if the click leads to a sale. This is called attribution.
To do this on Steam is difficult and requires us to use a third-party tool called Steam Data Suite.
When you start the game for the first time the tool will do a one-time check to see if you've clicked one of our web-advertisements before starting the game. This helps us to understand what advertisements find the right audience. For this feature Steam Data Suite stores a single encrypted identifier. This identifier can never be traced back to you or your Steam account nor will it be used for anything else than the one-time attribution mechanic described here. (https://steamdatasuite.com/legal/privacy)
b) Legal basis
The legal basis for the processing of data in connection with the use of the game is Art. 6 (1)(f) GDPR. The legitimate interest as referred to in Art. 6 (1)(f) lies in the interest in a customer-oriented design of the website that meets the requirements of the users under consideration of their usage preferences. The legal basis for forwarding the data to Steam Data Suite is Art. 28 (3), Art. 45 (3) GDPR. The service provider is based in the Netherlands and therefore has to also comply with the GDPR.
c) Purpose of the data processing
The processing serves the purpose of analyzing the advertisement and the usage behavior of the customers. Steam Data Suite provides us with the information of how and where from the customer came to buy the game. E.g. through a store link posted below a social media post or a trailer etc. This way we can optimize the advertisement to reach the customers which actually want to buy the game.
d) Duration of storage
The data will be pseudonymized immediately after its collection. Personal data are therefore only collected in the context of the transmission and are not permanently stored.
e) Possibility of objection and deletion
If you wish to see your identifier removed, please contact legal@steamdatasuite.com.
4. Save Data in Multiplayer
a) Scope of data processing
If you play the game in Multiplayer, your save data will be stored online on a server operated by Amazon Web Services. The save data also contain your Steam ID, i.e. the customer number assigned to you by Steam and your Steam user name. In addition to the current progress in the game, the save data also contain chat logs, i.e. the content of conversations they have had with other players.
b) Legal basis
The legal basis for the processing of data is Art. 6 (1)(b) and (a) GDPR. The legal basis for storing the data with the hosting service provider "Amazon Web Services" is Art. 28 (3) GDPR. The game cannot be used without the corresponding consent.
c) Purpose of the data processing
The purpose of data storage is to provide secure storage of save data both with regard to data loss at the customer, the possibility for each computer to use its own save data and protection of the save data against manipulation.
d) Duration of storage
The data will be stored until you decide to delete the save data. This can be done directly in the game in the save data menu.
e) Possibility of objection and deletion
The user may always delete the save data in the save data menu of the game. Local storage without using our servers is not possible for data security reasons.
The game cannot be used without consent to its storage on our servers.
5. In-game News
When contacting our servers to retrieve news, your IP address will be collected solely for the purpose of performing the communication and will not be stored. This is done by our hosting provider “Amazon Web Services” on the basis of order processing according to Art. 28 (3) GDPR. The legal basis for us is Art. 6 (1) lit. b or f GDPR, ie legitimate interests or the fulfilment of our contractual relationship with you. The legitimate interest is to inform you about news about the product. A right of objection does not exist, since the registration is technically conditioned and without this the communication process would not be possible.
6. Backtrace I/O
We use Backtrace I/O (530 Seventh Ave Suite 804, New York, NY 10018, USA) to help us gather information from the game which helps us finding and fixing issues with the game. This information is not personal and cannot be used to identify you. The tool gathers crash logs (so called minidumps that contain the memory around the crashing code point) in the background and directly sends it to a server at backtrace I/O after you approved the sending. There information will be used to merge it in our bug database and fix the crash and then the information will be deleted. Also, the transfer does not store any personal information. For the transmission the IP address might be temporarily processed. The actual sending of the crash log can always be declined in a pop-up window after a crash occurred (Close Without sending, Send and Close, Send and Restart).
https://backtrace.io/privacy-policy/
7. In-game Bug-Reporter
The in-Game bug-reporter (can be found in the pause menu of the game – labelled “send us Feedback”) can be used to send us bug reports directly from within the game. Those bug tickets are directly sent to our bug database and can be accessed by our developers to fix the corresponding bug. All the information you enter into this ticket form will be accessed and used to fix the issue. The automatically attached information if you send it are as follows:
• Screenshot of the current situation in game
• Hardware
o CPU Data
o GPU Data
• Name of the loaded map
• Player position inside the level
After working on the issue all your information will be deleted. If you do not add any personal information yourself the gathered information is strictly game related and does not contain anything to identify you.
8. Steering Wheel Diagnose Reporter
To give you the ability to send us extended data related to steering wheel support the game offers a steering wheel diagnose reporter. The Steering Wheel Diagnose Reporter is accessible through the in-game Steering Wheel Menu. There you can see the detected devices and the events occurring from the input (while in the menu). There is also a button where the logs are then saved and the appropriate explorer window to the log files is opened. The following data is saved in two log files which are not sent anywhere automatically.
• SteeringWheelDiagnoseReport.log containing all the general Data (Hardware Data, Simple DirectMedia Layer-Devices (SDL – also see https://www.libsdl.org/), Steering Wheel Data (input data))
• SDLEventReport.log containing all the SDL Events recognized by the game while the Player has the Diagnose Reporter Window open.
• SDL Devices (The SDL info is only reading info about the Input Devices (controller / steering wheels) with generic device names and button mappings etc. It does not track any personal data or any unique ID of any kind.
• (Internal) Steering Wheel Manager Data
The SDL Events firing while user is in the Diagnosis Tool (e.g. Button x clicked, Axis Moved). You can attach those logfiles to any support ticket to give us that aforementioned information if you are experiencing issues with your steering wheel controllers. If you do not add any personal information yourself the gathered information is strictly game related and does not contain anything to identify you. The log file can be found: Steam\steamapps\common\BusSimulator21\BusSimulator21\Saved\Logs
9. Mod. IO
We offer the possibility to access modified assets in our game. However, these are not offered by us, but by the third-party provider mod.io Pty Ltd. You can access the mod-io shop via an interface in the game and acquire mods for our game there. This requires a separate account and a contract with mod.io. To install mods, you need an account in the mod database https://mod.io/. There you can access and download any mods that have already been created or create and upload new ones that do not violate our or Steams guidelines. When you select the interface in the game, you will be redirected to the mod.io website. We do not provide mod.io with any personal data. To what extent the use of mod.io collects personal data can be found here https://mod.io/privacy.