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Effective Date: 10/03/25.
SUMMARY
THIS AGREEMENT CONTAINS A BINDING DISPUTE RESOLUTION CLAUSE AND A CLASS-ACTION WAIVER THAT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ SECTION 4 CAREFULLY. YOU AGREE THAT ANY DISPUTES ARISING BETWEEN YOU AND REMEDY WILL BE RESOLVED IN THE DISTRICT COURT OF ESPOO, FINLAND AS THE FIRST INSTANCE, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS-ACTION LAWSUIT.
1. About us and this Agreement.
SUMMARY: We’re Remedy Entertainment Plc, the developer and/or publisher of the software you are attempting to play. We can change these rules as set out below. If you are under the legal age of majority in your country of residence or 18 years of age (whichever is older), please ask your parent or guardian to review and agree to these terms.
1.1. Who we are and our Software. This Software License Agreement (“Agreement”) is a legal agreement between you (referred to as “you” or “your”) and Remedy Entertainment Plc (“Company”, “we”, “our”, “us,” or “Remedy”), covering your use of the software, interactive entertainment product, or downloads provided by us or our licensors (including without limitation games and apps, any updates and upgrades thereto, and all features, content, and documentation provided with or for the foregoing) and made available for download or use (collectively, the “Software”). Please read this Agreement carefully. By purchasing, downloading, or using the Software, or by continuing to use the Software after being notified of a change to this Agreement, you agree to be bound by the terms of this Agreement.
1.2. Age restrictions and age rating. To accept this Agreement, you must be and hereby affirm that you are of the legal age of majority in your country of residence or 18 years of age (whichever is older). If you are under the legal age of majority in your jurisdiction or 18 years of age (whichever is older), your parent or legal guardian must consent to this Agreement on your behalf. If you are the parent or guardian of children under the age of majority in their jurisdiction or 18 years of age (whichever is older), you agree that you will be responsible for all uses of the Software by your child whether or not such uses were authorized by you. If the Software displays an age rating, it means it contains content that is unsuitable for anyone below that age. Parents and guardians should supervise their children’s access to and use of the Software.
1.3. Other documents. Your use of the Software is also subject to our Privacy Policy, available at www.remedygames.com/privacy-policy, which explains what information we collect and how we protect it.
1.4 Changes to the Software and the Agreement. We may make changes to the Software and/or this Agreement for reasons such as to reflect changes in relevant laws or regulatory requirements and/or to implement technical changes or improvements (for example, to address a security issue and/or changes in our business practices). If we make minor changes, these changes should not impact your use of the Software. If we make more significant changes to the Software or this Agreement, or in the unlikely event we suspend or permanently discontinue the Software, we will notify you in advance (see Section 3.2 below).
1.5 Content. The Software contains: (i) materials and other items relating to us and our products and services, and similar items from our licensors and other third parties, including all information, text, data, files, images, scripts, designs, graphics, instructions, illustrations, photographs, sounds, titles, themes, objects, characters, names, dialogue, locations, stories, animation, concepts, music, audio-visual effects, pictures, videos, copy, URLs, technology, software, interactive features, the “look and feel” of the Software, and the compilation, assembly, and arrangement of the materials of the Software and any and all copyrightable material; (ii) trademarks, logos, trade names and trade identities of various parties, including those of Remedy; and (iii) other forms of intellectual property (all of the foregoing, collectively “Content”). We reserve the right to remove any Content from the Software for any reason, including if it infringes the intellectual property of any person or entity.
1.6 Third Party Services. We may also provide access (paid or unpaid) to content, software, products, platforms, and services operated by companies or entities other than us (“Third Party Services”). If you choose to access, transact with, or otherwise interact with any such Third Party Services, you do so at your own risk, and you understand that by using our Software you are directing the applicable company or entity to make Third Party Services available to you. You are responsible for your dealings with third parties. When you use the Software to access Third Party Services, the applicable terms of this Agreement and any applicable usage terms associated with the Third Party Services will govern your use of that Third Party Service. We do not endorse any Third Party Services made available or marketed on or through the Software. We do not license any intellectual property to you as part of any Third Party Services, and we are not responsible or liable to you or others for information or services provided by any Third Party Services or for the results obtained from using them.
2. Software License.
SUMMARY: You have a personal right to use our Software, but we continue to own it. We also set out what you can and cannot do with our Software. Your right to use our Software is:
2.1. Limited License. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU HAVE NO RIGHT TO AND MUST NOT DOWNLOAD OR USE THE SOFTWARE. If you comply with this Agreement, we grant you a limited, non-exclusive, revocable, non-assignable, non-sublicensable, personal, and non-transferable license to install and use one copy of the Software per device on a worldwide basis for use by only one person at a time, in each case for your personal, non-commercial use only. If documentation is provided with the Software, you may copy and use the documentation for personal reference purposes. The Software may include third-party code. Any third-party scripts or code, linked to or referenced from the Software, are licensed to you by the third parties that own such code, not by us.
2.2. Scope of License. The Software is licensed, not sold, and we reserve all rights to the Software and Content not expressly granted by us. The limited license granted in this Agreement does not give you any ownership of, or any other intellectual property interest in, any Software and/or Content. Your unauthorized use of the Software and/or Content may violate copyright, trademark, privacy and other laws, and any such use may result in your personal liability, including potential criminal liability.
2.3. Restrictions. The limited license granted in this Agreement does not give you any right to and you may not: (i) use the Software or Content for any political or commercial purpose; (ii) publish, copy, rent, lease, sell, export, import, distribute, or lend the Software or Content unless we expressly authorize you to do so; (iii) engage in any activity in connection with the Software or Content that is unlawful, harmful, offensive, sexually explicit, obscene, violent, threatening, harassing, abusive, falsely representative of your persona, invasive of someone else’s privacy, or otherwise objectionable to us; (iv) harvest any information from the Software or Content; (v) disassemble, decompile, decrypt, hack, emulate, exploit, or reverse engineer or modify the Software or Content; (vi) interfere with the proper operation of or any security measure and/or circumvent or bypass any technological protection measures used by the Software or Content; (vii) infringe any intellectual property or other right of any third party; (viii) use the Software or Content in a manner that suggests an unauthorized association or is beyond the scope of the limited license granted to you; or (ix) otherwise violate this Agreement or any applicable third-party terms. You agree to comply with all laws, statutes, regulations, treaties, directives, and agreements that apply to your use of the Software and Content. Breach of this Section will result in your access to the Software being revoked, either temporarily or permanently.
2.4. Ownership. All right, title, and interest in and to the Software and the Content is the property of Remedy or our licensors and is protected by Finnish and international copyright, trademark, patent and/or other intellectual property and unfair competition rights and laws to the fullest extent permitted by applicable law.
3. Software Features.
SUMMARY: sometimes, we may need to update or upgrade the Software, which also means it may be unavailable from time to time.
3.1. Updates. This Agreement will apply to all Software updates, including all downloadable Content. We may provide patches, updates, or upgrades to the Software that may be required to continue using the Software (e.g., to add or remove features, to resolve software bugs), however, the Software will still match the description of it that we provided before your purchase. The Software will have minimum technical requirements and it is your responsibility to ensure you meet these requirements before downloading or using the Software.
3.2. Availability. The Software and Content may be unavailable from time to time (for example, to issue a security update), or may vary depending on your region or device. If you change locations, you may need to re-acquire the Software or Content that was available to you and paid for in your previous region, if applicable. The Remedy Parties (defined below) are not liable for any disruption or loss you may suffer as a result of any occasional disruptions and outages in the availability of the Software. In the event of an outage, you may not be able to retrieve your information that you’ve stored. We may suspend or terminate the availability of the Software and Content, in whole or in part, to any individual user or all users, for any reason. If we stop providing the Software and/or Content permanently, we will try and give you at least 60 (sixty) days’ notice (though we may not always be able to). Upon suspension or termination of your access to the Software/Content, or upon notice from us, all rights granted to you under this Agreement will cease immediately, and you agree that you will immediately discontinue use of the Software and Content.
3.3. Internet-Based Services. The Software may connect to the internet or a wireless network. Using the Software operates as your consent to the transmission of standard device information (including but not limited to technical information about your device, system, software, and peripherals) for internet-based or wireless services. If other terms are presented in connection with your use of services accessed, those other terms also apply and you agree to such additional terms by using such services. You are solely responsible for the maintenance and reliability of your internet connection at your own cost.
4. Governing Law, Jurisdiction and Disputes.
SUMMARY: This Agreement is governed by Finnish law and any disputes will be in the district court of Espoo, Finland. We agree that we will try and resolve any dispute informally first.
4.1. You and we agree that your use of the Software and this Agreement, any issues arising out of them, will be governed by and interpreted according to the laws of Finland and any dispute regarding it will be under the jurisdiction of the district court of Espoo, Finland as the first instance.
If you have any concerns or issues, you can contact us at http://mailto:customer.support@remedygames.com, where we hope we can resolve any complaints with you informally. We and you both agree to make reasonable and good faith efforts to resolve any dispute between us informally.
4.2. Class Action Waiver. To the maximum extent permitted by applicable law, you and Remedy will only bring disputes, claims, or controversies between you and Remedy that relate to your use or attempted use of the Software generally, or that relate to this Agreement, in an individual capacity and shall not:
4.3. If the jurisdiction of your domicile prohibits Remedy from enforcing the governing law and dispute resolution provisions set forth in this Section 4, nothing in this Agreement limits your rights based on the laws governing your domicile.[/i][/b][/u][/s][/list]
5. Warranty Disclaimer.
SUMMARY: for users not in the EU or UK, we provide the Software on a limited basis, and we will not be responsible for issues related to it unless we set this out.
IMPORTANT: This Section 5 does not apply to users in the European Union or the UK.
5.1. Warranty Disclaimer. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED TO YOU "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." NEITHER REMEDY NOR ANY OF OUR OR ITS RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, OR LICENSORS (COLLECTIVELY, THE "REMEDY PARTIES") MAKE ANY REPRESENTATIONS, WARRANTIES, PROMISES, OR GUARANTEES OF ANY KIND WHATSOEVER AS TO THE SOFTWARE, CONTENT, THIRD PARTY SERVICES, OR OTHER SERVICES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. THE REMEDY PARTIES DO NOT WARRANT THAT THE SOFTWARE OR THIRD PARTY SERVICES WILL BE ACCURATE OR RELIABLE, UNINTERRUPTED, TIMELY, SECURE, COMPATIBLE WITH ANY OTHER PRODUCT, ERROR-FREE, FREE OF VIRUSES, OR THAT THE SOFTWARE WILL WORK PROPERLY ON ALL DEVICES. TO THE FULLEST EXTENT PERMITTED BY YOUR LOCAL LAW, THE REMEDY PARTIES DISCLAIM ANY IMPLIED WARRANTIES, INCLUDING FOR NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. REMEDY MAY, AT ITS SOLE DISCRETION, DISCONTINUE SUPPORTING THE SOFTWARE AT ANY TIME, AND REMEDY HAS NO LIABILITY FOR SUCH DISCONTINUANCE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE DISCLAIMERS SHALL ONLY APPLY TO THE EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.
6. Limitations of Our Liability.
SUMMARY:
6.1. FOR USERS RESIDENT IN THE EUROPEAN UNION OR UNITED KINGDOM:[/list]
6.1.1. Where we do not exclude or limit our liability. We do not exclude or limit our liability to you where it would be unlawful to do so. This includes death or personal injury caused by our negligence (or the negligence of our employees, agents or subcontractors); fraud; breach of your legal rights as a consumer; or for any other liability which may not be excluded by applicable law.[/list]
6.1.2. Foreseeable loss and damage caused by us. If we fail to comply with this Agreement, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this Agreement, or our failure to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Agreement was agreed to, both we and you knew it might happen. We are not responsible for any loss or damage that is not foreseeable. [/list]
6.1.3. Damage to your device or other digital content. If the Software damages a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or have in place the advised minimum technical requirements.[/list]
6.1.4. Personal losses. We only supply the Software for domestic and private use. If you use the Software for any commercial, business or re-sale purposes, we will have no liability to you for any loss of profits, loss of business, business interruption or loss of business opportunity.
6.2. Subject to Section 6.1 above, our total liability (and our group companies) arising out of or in connection with this Agreement will not exceed the total amount you have paid to us under this Agreement during the twelve (12) months immediately prior to the event which caused the liability.
6.3. FOR USERS RESIDENT IN THE UNITED STATE OR REST OF WORLD (NOT THE EUROPEAN UNION OR UNITED KINGDOM): TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE REMEDY PARTIES BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE LOSSES OR DAMAGES, OR DAMAGES FOR SYSTEM FAILURE OR MALFUNCTION OR LOSS OF PROFITS, DATA, USE, BUSINESS OR GOOD-WILL, ARISING OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THIS AGREEMENT, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER LEGAL OR EQUITABLE THEORY OR OTHERWISE, WHETHER OR NOT REMEDY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. [/list]
In the event you have any basis for recovering damages arising from the Software or a breach of this Agreement, you agree that your exclusive remedy is to recover from the Remedy Parties direct damages and the maximum liability is limited up to an amount equal to EUR 400.
7. Your Responsibilities to Us.
SUMMARY: you agree to compensate us for any losses or damages due to your breaches of this Agreement.
7.1. FOR USERS RESIDENT IN THE EUROPEAN UNION OR UNITED KINGDOM: You will be responsible for compensating us for any losses, expenses or other costs which we incur as a result of you breaching the terms of this Agreement.
7.2. FOR USERS RESIDENT IN THE UNITED STATES OR REST OF THE WORLD (NOT THE EUROPEAN UNION OR UNITED KINGDOM): To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold harmless the Remedy Parties from and against any and all claims, liabilities, damages, losses, costs and expenses (including, reasonable attorneys’ fees and costs) arising out of or in connection with: (i) your breach or alleged breach of this Agreement; (ii) any information or content provided by you; and/or (iii) your acts or omissions. The Remedy Parties reserve the right to assume, at their own expense, the exclusive defense and control of any matter subject to indemnification by you, and in such case, you agree to cooperate with our defense of any claim. You are solely responsible for any third party costs you incur to use the Software, and you bear all risk of loss for accessing or downloading the Software.
8. Termination.
SUMMARY: you can terminate this Agreement by stopping using the Software. We may suspend or terminate your access to the Software if you seriously breach this Agreement.
8.1. How you can terminate. You may stop using the Software and related services at any time and terminate this Agreement by destroying and/or deleting all copies of the Software in your possession.
8.2. How we can terminate. We may suspend or terminate your access to any aspects of the Software or Content immediately in the event you materially breach this Agreement or otherwise harm us, our staff or users.
8.3. What happens if this Agreement is terminated. If your use of the Software is terminated, whether by you or us, the rights granted to you under this Agreement will stop immediately, you must stop using the Software and Content.
9. Miscellaneous.
9.1. General. This Agreement is the entire agreement between you and us for your use of the Software. It supersedes any prior agreements between you and us regarding your use of the Software. We may assign this Agreement, in whole or in part, provided that this will not reduce your rights under this Agreement, or alternatively with your consent. This Agreement is personal to you, which means that you may not assign your rights or obligations under this Agreement or transfer any rights to use the Software without our prior written consent. All parts of this Agreement apply to the fullest extent permitted by applicable law. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and the remaining provisions of this Agreement shall not be affected. Sections 1, 2.3, 2.4, 3.2, 3.3, 4, 5, 6, 7, 8, 9 and those that by their nature apply after this Agreement ends will survive any termination or cancellation of this Agreement. We reserve the right to investigate and prosecute any suspected breaches of this Agreement or use of the Software. We may disclose any information as necessary to satisfy any law, regulation, legal process or governmental request. Nothing in this Agreement shall infringe upon the statutory rights that you may have as a consumer.
9.2. Contact Us. If you have any questions or concerns about the Software or this Agreement, please contact us at http://mailto:customer.support@remedygames.com.
9.3. Feedback. We welcome your ideas and feedback on our Software and Content, but you must only provide us with your own ideas and feedback. By providing your ideas and feedback to us, you transfer ownership of them to us, although we may or may not implement them. You will not receive any payment or other compensation for your ideas or feedback unless we determine otherwise at our sole discretion.
9.4. Export Laws. You must comply with all domestic and international export laws and regulations (which may be amended from time to time) that apply to the Software, which include restrictions on destinations, end users, and end use. You agree not to use, export, re-export, or download the Software into (or to a national or resident of) any country to which the U.S. has embargoed goods or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals and Blocked Persons list and other sanctions lists administered by the Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, under the control of, or a national or resident of a U.S. restricted or prohibited country or on any OFAC sanctions list.
SUMMARY
- This Agreement is legally binding on you when you access and play the software you are attempting to play.
- Everything contained in this Agreement is important and should be read by you.
- There are certain circumstances where we are liable to you, and others where we are not or where our liability is limited – this is set out in Section 6.
- There are certain situations where you might have to compensate us for the damage we suffer (e.g., if you breach this Agreement) – this is set out in Section 7.
- We may need to vary or withdraw our game(s) in certain situations (e.g. to make technical improvements), which we discuss in Sections 1.4 and 3.1. If we decide to stop providing the game(s) permanently, we’ll try to give you at least 60 days’ notice (please see Section 3.2 for further details).
- There are a number of rules you must follow when using our game(s) in Section 2.3 (for example, no hacking) – if you break these rules, then we may stop you from accessing our game(s) (temporarily or permanently).
- There are summaries at the start of each section, but remember the full version is what is legally binding.
- If you’ve got any questions or concerns about this Agreement, please feel free to reach out to us at http://mailto:customer.support@remedygames.com.
THIS AGREEMENT CONTAINS A BINDING DISPUTE RESOLUTION CLAUSE AND A CLASS-ACTION WAIVER THAT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ SECTION 4 CAREFULLY. YOU AGREE THAT ANY DISPUTES ARISING BETWEEN YOU AND REMEDY WILL BE RESOLVED IN THE DISTRICT COURT OF ESPOO, FINLAND AS THE FIRST INSTANCE, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS-ACTION LAWSUIT.
1. About us and this Agreement.
SUMMARY: We’re Remedy Entertainment Plc, the developer and/or publisher of the software you are attempting to play. We can change these rules as set out below. If you are under the legal age of majority in your country of residence or 18 years of age (whichever is older), please ask your parent or guardian to review and agree to these terms.
1.1. Who we are and our Software. This Software License Agreement (“Agreement”) is a legal agreement between you (referred to as “you” or “your”) and Remedy Entertainment Plc (“Company”, “we”, “our”, “us,” or “Remedy”), covering your use of the software, interactive entertainment product, or downloads provided by us or our licensors (including without limitation games and apps, any updates and upgrades thereto, and all features, content, and documentation provided with or for the foregoing) and made available for download or use (collectively, the “Software”). Please read this Agreement carefully. By purchasing, downloading, or using the Software, or by continuing to use the Software after being notified of a change to this Agreement, you agree to be bound by the terms of this Agreement.
1.2. Age restrictions and age rating. To accept this Agreement, you must be and hereby affirm that you are of the legal age of majority in your country of residence or 18 years of age (whichever is older). If you are under the legal age of majority in your jurisdiction or 18 years of age (whichever is older), your parent or legal guardian must consent to this Agreement on your behalf. If you are the parent or guardian of children under the age of majority in their jurisdiction or 18 years of age (whichever is older), you agree that you will be responsible for all uses of the Software by your child whether or not such uses were authorized by you. If the Software displays an age rating, it means it contains content that is unsuitable for anyone below that age. Parents and guardians should supervise their children’s access to and use of the Software.
1.3. Other documents. Your use of the Software is also subject to our Privacy Policy, available at www.remedygames.com/privacy-policy, which explains what information we collect and how we protect it.
1.4 Changes to the Software and the Agreement. We may make changes to the Software and/or this Agreement for reasons such as to reflect changes in relevant laws or regulatory requirements and/or to implement technical changes or improvements (for example, to address a security issue and/or changes in our business practices). If we make minor changes, these changes should not impact your use of the Software. If we make more significant changes to the Software or this Agreement, or in the unlikely event we suspend or permanently discontinue the Software, we will notify you in advance (see Section 3.2 below).
1.5 Content. The Software contains: (i) materials and other items relating to us and our products and services, and similar items from our licensors and other third parties, including all information, text, data, files, images, scripts, designs, graphics, instructions, illustrations, photographs, sounds, titles, themes, objects, characters, names, dialogue, locations, stories, animation, concepts, music, audio-visual effects, pictures, videos, copy, URLs, technology, software, interactive features, the “look and feel” of the Software, and the compilation, assembly, and arrangement of the materials of the Software and any and all copyrightable material; (ii) trademarks, logos, trade names and trade identities of various parties, including those of Remedy; and (iii) other forms of intellectual property (all of the foregoing, collectively “Content”). We reserve the right to remove any Content from the Software for any reason, including if it infringes the intellectual property of any person or entity.
1.6 Third Party Services. We may also provide access (paid or unpaid) to content, software, products, platforms, and services operated by companies or entities other than us (“Third Party Services”). If you choose to access, transact with, or otherwise interact with any such Third Party Services, you do so at your own risk, and you understand that by using our Software you are directing the applicable company or entity to make Third Party Services available to you. You are responsible for your dealings with third parties. When you use the Software to access Third Party Services, the applicable terms of this Agreement and any applicable usage terms associated with the Third Party Services will govern your use of that Third Party Service. We do not endorse any Third Party Services made available or marketed on or through the Software. We do not license any intellectual property to you as part of any Third Party Services, and we are not responsible or liable to you or others for information or services provided by any Third Party Services or for the results obtained from using them.
2. Software License.
SUMMARY: You have a personal right to use our Software, but we continue to own it. We also set out what you can and cannot do with our Software. Your right to use our Software is:
- non-exclusive, meaning that we can grant the same or similar licenses to other people as well;
- personal, not transferable and not sub-licensable, meaning that the license is only for your benefit and you may not grant the license to anyone else (only we may grant licenses to use the Software);
- revocable, meaning that we can terminate this license in the circumstances set out in this Agreement;
- non-commercial, meaning that you can only use the Software for your own personal entertainment purposes and not for commercial purposes;
- limited to using the Software for the purposes we set out in this Agreement and for the duration that the Agreement is in force; and
- conditional on you abiding by the Agreement’s terms.
2.1. Limited License. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU HAVE NO RIGHT TO AND MUST NOT DOWNLOAD OR USE THE SOFTWARE. If you comply with this Agreement, we grant you a limited, non-exclusive, revocable, non-assignable, non-sublicensable, personal, and non-transferable license to install and use one copy of the Software per device on a worldwide basis for use by only one person at a time, in each case for your personal, non-commercial use only. If documentation is provided with the Software, you may copy and use the documentation for personal reference purposes. The Software may include third-party code. Any third-party scripts or code, linked to or referenced from the Software, are licensed to you by the third parties that own such code, not by us.
2.2. Scope of License. The Software is licensed, not sold, and we reserve all rights to the Software and Content not expressly granted by us. The limited license granted in this Agreement does not give you any ownership of, or any other intellectual property interest in, any Software and/or Content. Your unauthorized use of the Software and/or Content may violate copyright, trademark, privacy and other laws, and any such use may result in your personal liability, including potential criminal liability.
2.3. Restrictions. The limited license granted in this Agreement does not give you any right to and you may not: (i) use the Software or Content for any political or commercial purpose; (ii) publish, copy, rent, lease, sell, export, import, distribute, or lend the Software or Content unless we expressly authorize you to do so; (iii) engage in any activity in connection with the Software or Content that is unlawful, harmful, offensive, sexually explicit, obscene, violent, threatening, harassing, abusive, falsely representative of your persona, invasive of someone else’s privacy, or otherwise objectionable to us; (iv) harvest any information from the Software or Content; (v) disassemble, decompile, decrypt, hack, emulate, exploit, or reverse engineer or modify the Software or Content; (vi) interfere with the proper operation of or any security measure and/or circumvent or bypass any technological protection measures used by the Software or Content; (vii) infringe any intellectual property or other right of any third party; (viii) use the Software or Content in a manner that suggests an unauthorized association or is beyond the scope of the limited license granted to you; or (ix) otherwise violate this Agreement or any applicable third-party terms. You agree to comply with all laws, statutes, regulations, treaties, directives, and agreements that apply to your use of the Software and Content. Breach of this Section will result in your access to the Software being revoked, either temporarily or permanently.
2.4. Ownership. All right, title, and interest in and to the Software and the Content is the property of Remedy or our licensors and is protected by Finnish and international copyright, trademark, patent and/or other intellectual property and unfair competition rights and laws to the fullest extent permitted by applicable law.
3. Software Features.
SUMMARY: sometimes, we may need to update or upgrade the Software, which also means it may be unavailable from time to time.
3.1. Updates. This Agreement will apply to all Software updates, including all downloadable Content. We may provide patches, updates, or upgrades to the Software that may be required to continue using the Software (e.g., to add or remove features, to resolve software bugs), however, the Software will still match the description of it that we provided before your purchase. The Software will have minimum technical requirements and it is your responsibility to ensure you meet these requirements before downloading or using the Software.
3.2. Availability. The Software and Content may be unavailable from time to time (for example, to issue a security update), or may vary depending on your region or device. If you change locations, you may need to re-acquire the Software or Content that was available to you and paid for in your previous region, if applicable. The Remedy Parties (defined below) are not liable for any disruption or loss you may suffer as a result of any occasional disruptions and outages in the availability of the Software. In the event of an outage, you may not be able to retrieve your information that you’ve stored. We may suspend or terminate the availability of the Software and Content, in whole or in part, to any individual user or all users, for any reason. If we stop providing the Software and/or Content permanently, we will try and give you at least 60 (sixty) days’ notice (though we may not always be able to). Upon suspension or termination of your access to the Software/Content, or upon notice from us, all rights granted to you under this Agreement will cease immediately, and you agree that you will immediately discontinue use of the Software and Content.
3.3. Internet-Based Services. The Software may connect to the internet or a wireless network. Using the Software operates as your consent to the transmission of standard device information (including but not limited to technical information about your device, system, software, and peripherals) for internet-based or wireless services. If other terms are presented in connection with your use of services accessed, those other terms also apply and you agree to such additional terms by using such services. You are solely responsible for the maintenance and reliability of your internet connection at your own cost.
4. Governing Law, Jurisdiction and Disputes.
SUMMARY: This Agreement is governed by Finnish law and any disputes will be in the district court of Espoo, Finland. We agree that we will try and resolve any dispute informally first.
4.1. You and we agree that your use of the Software and this Agreement, any issues arising out of them, will be governed by and interpreted according to the laws of Finland and any dispute regarding it will be under the jurisdiction of the district court of Espoo, Finland as the first instance.
If you have any concerns or issues, you can contact us at http://mailto:customer.support@remedygames.com, where we hope we can resolve any complaints with you informally. We and you both agree to make reasonable and good faith efforts to resolve any dispute between us informally.
4.2. Class Action Waiver. To the maximum extent permitted by applicable law, you and Remedy will only bring disputes, claims, or controversies between you and Remedy that relate to your use or attempted use of the Software generally, or that relate to this Agreement, in an individual capacity and shall not:
- seek to bring, join, or participate in any class or representative action, collective or class-wide arbitration, or any other action where another individual or entity acts in a representative capacity (like private attorney general actions); or
- consolidate or combine individual proceedings or permit another to do so without the express consent of all parties to this Agreement.
4.3. If the jurisdiction of your domicile prohibits Remedy from enforcing the governing law and dispute resolution provisions set forth in this Section 4, nothing in this Agreement limits your rights based on the laws governing your domicile.[/i][/b][/u][/s][/list]
5. Warranty Disclaimer.
SUMMARY: for users not in the EU or UK, we provide the Software on a limited basis, and we will not be responsible for issues related to it unless we set this out.
IMPORTANT: This Section 5 does not apply to users in the European Union or the UK.
5.1. Warranty Disclaimer. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED TO YOU "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." NEITHER REMEDY NOR ANY OF OUR OR ITS RESPECTIVE OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, OR LICENSORS (COLLECTIVELY, THE "REMEDY PARTIES") MAKE ANY REPRESENTATIONS, WARRANTIES, PROMISES, OR GUARANTEES OF ANY KIND WHATSOEVER AS TO THE SOFTWARE, CONTENT, THIRD PARTY SERVICES, OR OTHER SERVICES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. THE REMEDY PARTIES DO NOT WARRANT THAT THE SOFTWARE OR THIRD PARTY SERVICES WILL BE ACCURATE OR RELIABLE, UNINTERRUPTED, TIMELY, SECURE, COMPATIBLE WITH ANY OTHER PRODUCT, ERROR-FREE, FREE OF VIRUSES, OR THAT THE SOFTWARE WILL WORK PROPERLY ON ALL DEVICES. TO THE FULLEST EXTENT PERMITTED BY YOUR LOCAL LAW, THE REMEDY PARTIES DISCLAIM ANY IMPLIED WARRANTIES, INCLUDING FOR NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. REMEDY MAY, AT ITS SOLE DISCRETION, DISCONTINUE SUPPORTING THE SOFTWARE AT ANY TIME, AND REMEDY HAS NO LIABILITY FOR SUCH DISCONTINUANCE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE DISCLAIMERS SHALL ONLY APPLY TO THE EXTENT PERMITTED BY THE LAWS OF SUCH JURISDICTIONS.
6. Limitations of Our Liability.
SUMMARY:
- For EU and UK users, we will be liable to you in limited circumstances, and we do not exclude or limit our liability to you where we are not permitted to do so by law. Otherwise, any other liability to you will be capped at the amount you’ve paid us in the last 12 months under this Agreement.
- For users in the US and elsewhere in the world, our maximum liability to you will be EUR 400.
6.1. FOR USERS RESIDENT IN THE EUROPEAN UNION OR UNITED KINGDOM:[/list]
6.1.1. Where we do not exclude or limit our liability. We do not exclude or limit our liability to you where it would be unlawful to do so. This includes death or personal injury caused by our negligence (or the negligence of our employees, agents or subcontractors); fraud; breach of your legal rights as a consumer; or for any other liability which may not be excluded by applicable law.[/list]
6.1.2. Foreseeable loss and damage caused by us. If we fail to comply with this Agreement, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this Agreement, or our failure to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Agreement was agreed to, both we and you knew it might happen. We are not responsible for any loss or damage that is not foreseeable. [/list]
6.1.3. Damage to your device or other digital content. If the Software damages a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or have in place the advised minimum technical requirements.[/list]
6.1.4. Personal losses. We only supply the Software for domestic and private use. If you use the Software for any commercial, business or re-sale purposes, we will have no liability to you for any loss of profits, loss of business, business interruption or loss of business opportunity.
6.2. Subject to Section 6.1 above, our total liability (and our group companies) arising out of or in connection with this Agreement will not exceed the total amount you have paid to us under this Agreement during the twelve (12) months immediately prior to the event which caused the liability.
6.3. FOR USERS RESIDENT IN THE UNITED STATE OR REST OF WORLD (NOT THE EUROPEAN UNION OR UNITED KINGDOM): TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE REMEDY PARTIES BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE LOSSES OR DAMAGES, OR DAMAGES FOR SYSTEM FAILURE OR MALFUNCTION OR LOSS OF PROFITS, DATA, USE, BUSINESS OR GOOD-WILL, ARISING OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THIS AGREEMENT, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER LEGAL OR EQUITABLE THEORY OR OTHERWISE, WHETHER OR NOT REMEDY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. [/list]
In the event you have any basis for recovering damages arising from the Software or a breach of this Agreement, you agree that your exclusive remedy is to recover from the Remedy Parties direct damages and the maximum liability is limited up to an amount equal to EUR 400.
7. Your Responsibilities to Us.
SUMMARY: you agree to compensate us for any losses or damages due to your breaches of this Agreement.
7.1. FOR USERS RESIDENT IN THE EUROPEAN UNION OR UNITED KINGDOM: You will be responsible for compensating us for any losses, expenses or other costs which we incur as a result of you breaching the terms of this Agreement.
7.2. FOR USERS RESIDENT IN THE UNITED STATES OR REST OF THE WORLD (NOT THE EUROPEAN UNION OR UNITED KINGDOM): To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold harmless the Remedy Parties from and against any and all claims, liabilities, damages, losses, costs and expenses (including, reasonable attorneys’ fees and costs) arising out of or in connection with: (i) your breach or alleged breach of this Agreement; (ii) any information or content provided by you; and/or (iii) your acts or omissions. The Remedy Parties reserve the right to assume, at their own expense, the exclusive defense and control of any matter subject to indemnification by you, and in such case, you agree to cooperate with our defense of any claim. You are solely responsible for any third party costs you incur to use the Software, and you bear all risk of loss for accessing or downloading the Software.
8. Termination.
SUMMARY: you can terminate this Agreement by stopping using the Software. We may suspend or terminate your access to the Software if you seriously breach this Agreement.
8.1. How you can terminate. You may stop using the Software and related services at any time and terminate this Agreement by destroying and/or deleting all copies of the Software in your possession.
8.2. How we can terminate. We may suspend or terminate your access to any aspects of the Software or Content immediately in the event you materially breach this Agreement or otherwise harm us, our staff or users.
8.3. What happens if this Agreement is terminated. If your use of the Software is terminated, whether by you or us, the rights granted to you under this Agreement will stop immediately, you must stop using the Software and Content.
9. Miscellaneous.
9.1. General. This Agreement is the entire agreement between you and us for your use of the Software. It supersedes any prior agreements between you and us regarding your use of the Software. We may assign this Agreement, in whole or in part, provided that this will not reduce your rights under this Agreement, or alternatively with your consent. This Agreement is personal to you, which means that you may not assign your rights or obligations under this Agreement or transfer any rights to use the Software without our prior written consent. All parts of this Agreement apply to the fullest extent permitted by applicable law. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and the remaining provisions of this Agreement shall not be affected. Sections 1, 2.3, 2.4, 3.2, 3.3, 4, 5, 6, 7, 8, 9 and those that by their nature apply after this Agreement ends will survive any termination or cancellation of this Agreement. We reserve the right to investigate and prosecute any suspected breaches of this Agreement or use of the Software. We may disclose any information as necessary to satisfy any law, regulation, legal process or governmental request. Nothing in this Agreement shall infringe upon the statutory rights that you may have as a consumer.
9.2. Contact Us. If you have any questions or concerns about the Software or this Agreement, please contact us at http://mailto:customer.support@remedygames.com.
9.3. Feedback. We welcome your ideas and feedback on our Software and Content, but you must only provide us with your own ideas and feedback. By providing your ideas and feedback to us, you transfer ownership of them to us, although we may or may not implement them. You will not receive any payment or other compensation for your ideas or feedback unless we determine otherwise at our sole discretion.
9.4. Export Laws. You must comply with all domestic and international export laws and regulations (which may be amended from time to time) that apply to the Software, which include restrictions on destinations, end users, and end use. You agree not to use, export, re-export, or download the Software into (or to a national or resident of) any country to which the U.S. has embargoed goods or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals and Blocked Persons list and other sanctions lists administered by the Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, under the control of, or a national or resident of a U.S. restricted or prohibited country or on any OFAC sanctions list.