| Language: |
REALITYARTS STUDIO GENERAL PRIVACY POLICY FOR PC & CONSOLE, MOBILE AND WEB APPLICATIONS
Your privacy is important to RealityArts Studio (“Gerceklik Teknoloji Sanayi Yazilim Reklam Prodüksiyon ve Ticaret Anonim Sirketi as RealityArts Studio”) and we take our responsibility of caring for it seriously. This policy describes how RealityArts Studio processes the personal information we collect about you when you use our mobile, online, and downloadable products and services.
TABLE OF CONTENTS
1. Information We Collect
2. How We Collect Information
3. How We Use Your Information
4. Information We Share With Third Parties
5. Where We Hold Your Information
6. How We Protect Your Information
7. Your Rights on your Personal Data
8. Changes to Our Policy
9. Contact Us
1. Information We Collect
The information we collect depends on what Services you use and how you use them. Please see below for more details.
A. Information You Provide When Playing The Stranger VR through Game Analytics
Game Analytics service may collect other information automatically when we use their services, including but not limited to:
◦ IP address;
◦ Information about your device, hardware, and software, such as your hardware identifiers, platform type, settings and components,
◦ Approximate geological data (derived from IP or device settings);
◦ Browser information, including your browser type and the language preference;
◦ Device event information, including crash reports, request and referral URLs and system activity details (e.g. whether you encountered an error playing our games or lost Internet access);
◦ Time and Date
◦ Duration that you play
B. Information You Provide When Playing The Stranger VR
We may collect other information automatically when you use our Services, including but not limited to:
◦ Whether Tutorial episode played or not;
◦ Total game money you spent in game,
◦ Ammunition and explosive, you create during game
◦ Weapons you purchased in game
◦ Usage frequency of purchased weapons
We may also collect and store information locally on your device, using mechanisms like cookies, browser web storage (including HTML 5), and application data caches.
C. Legal Basis for Processing
Our legal basis for processing your personal information varies depending on the country of your residence, as indicated when you are setting up your account.
If you are a resident of the European Economic Area or of a jurisdiction where similar legal requirements may apply such as Brazil, Switzerland, and the United States, we rely on a number of legal bases to process information about you, depending on the type of information and the context in which we collect it. We will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and/or where we have a legal obligation to process your information. For example, we typically rely on:
◦ consent when placing cookies on your device on the web (through our cookie consent manager) to send you email marketing, or to deliver third party targeted advertising to you on our Services;
◦ our legitimate interests to process your information when providing you with customer service support, to serve targeted marketing of our Services, for fraud prevention and security purposes; and
◦ on contractual necessity to process information when you play the Wanderer and enable us to provide you with our Services.
To learn more about the legal basis on which we rely to process your information for any particular purpose, please contact us via the options in Section 11 below.
If you are a resident of another jurisdiction, our legal basis for processing your information is typically consent to this Policy and/or any specific consent for processing your information that you have provided.
2. How We Collect Information
We and third parties use technologies described below to collect information to deliver our Services.
A. Analytics Technologies
We use third-party analytics technologies to collect information about how you use our Services, your computer or device and the health of our Services.
For instance, RealityArts Studio collect and store data from your computer or device when you use our Services. This information includes technical and related information about your computer or device and operating system (such as IP Address and device ID), information about your engagement with certain feature, gameplay and usage statistics, system interactions and peripheral hardware for purposes described in Section 3 below. If you play a game offline without connecting to the Internet, this data will be stored on your device and transmitted to RealityArts Studio when your device connects to the Internet. If you participate in online Services, RealityArts Studio also may collect, use, store, transmit and publicly display your statistical data regarding your game play (including scores, rankings and accomplishments), or identify content that is created and shared by you with other players.
Third-party analytics technologies integrated into our Services may combine the information they collect in connection with RealityArts Studio Services with information they have independently collected over time and across different platforms. Many of these companies collect and use information under their own privacy policies.
B. Ad Serving Technologies
Some of our Services employ ad serving technologies that use cookies, clear GIFs, web beacons, tracking pixels, and other similar technologies to deliver offers to you. Some of these technologies can sync or connect behavior across different websites, mobile apps and devices to tailor offers to your interests. For instance, you may be presented with an offer for a game we think you might enjoy. Or, if you express interest in a game, you may receive an advertisement later for that game.
Other in-game advertising technologies enable offers to be temporarily uploaded to your game while you are online.
These technologies collect and use information so we can serve appropriate offers to you as well as measure effectiveness of these offers. In addition to identifiers, this information includes:
◦ Advertisements served and the location of the ad;
◦ Length of time an advertisement was visible;
◦ Domain type, IP address, size of the advertisement; and
◦ Advertisement response.
C. Anti-Cheat and Fraud Prevention Technologies
RealityArts Studio strives to provide a safe and fair gaming environment for all players. When you use our Services, we or third parties may use cookies and similar technologies and collect data about your machine or device, to create a machine "fingerprint" or "hash" of your machine components, for fraud prevention, security and authentication purposes. We may also monitor publicly-available information, third-party sites and/or use anti-cheat technology within our Services, including automated anti-fraud and abuse algorithms. If you believe your access to our games and/or Services was blocked by this technology in error, please contact info@realityartsstudio.com
3. How We Use Your Information
We use your personal information, both individually and combined together, in the following ways.
To operate our business and to enhance and personalize your game experience, including to:
• Operate, improve, and develop our games and Services;
• Undertake research and analysis to develop and demonstrate our technology, and to better understand our players;
• Provide replays to you and other players via spectator modes;
• Facilitate sharing on social networks;
• Serve and measure the effectiveness of advertising;
• Measure the health of our Services;
• Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for that activity;
• Set up and maintain accounts for which you register;
• Provide game experiences that you may like;
• Set up and facilitate loyalty programs;
• Facilitate your gameplay on multiple devices, as applicable;
• Identify, fix, and troubleshoot bugs or functionality errors;
• Provide software updates;
• Authenticate and activate your games and save game-play data, including progress;
• Facilitate competitions and contests;
• Perform audits, transactions, and other compliance activities;
• Adhere to your preferences and to deliver dynamic content;
• Help keep our Services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies; and
• Other purposes you consent to, are notified of, or are disclosed to you when you provide personal information.
To provide you support, including to:
• Help identify and troubleshoot problems with your account or Services;
• Facilitate surveys or questionnaires;
• Communicate with you and respond to your specific requests or questions; and
• Manage and send you confirmations and important information about your account, Services, purchases, subscriptions, and warranties.
To personalize our communications with you, including to:
• Present offers and/or information relating to games and/or Services you might like;
• Make recommendations to you; and
• Provide you with Service updates.
We retain the information we collect for as long as necessary to provide our Services, and we may retain that information beyond that period if necessary, for legal, operational or other legitimate reasons.
We may also de-identify, anonymize, or aggregate the information we collect, or collect it in a way that does not directly identify you. We may use and share such information as necessary for our business purposes and as permitted by applicable law.
4. Information We Share With Third Parties
We do not share, sell (as the term is defined under applicable privacy laws, such as the California Consumer Privacy Act), or disclose your personal information, except as described in this policy. For a list of the categories of personal information we have sold or disclosed about consumers for a business purpose in the past 12 months, please contact us as set forth in Section 11 below.
Service providers. We employ third parties located in and outside of your country of residence (including outside of the European Economic Area (EEA)) to collect or process personal information on our behalf for the purposes described in Section 3 above, including but not limited to conducting market surveys, providing IT and related services, facilitating credit card processing, facilitating live events, or sending emails. We require that any third party use the data only on our behalf and for purposes consistent with this policy.
Business partners. We may provide personal information to business partners with whom we jointly offer Services. These partners include the companies that provide the platform on which you play or games
Advertising partners. Through our Services, we may allow third-party advertising partners to set technologies and other tracking tools to collect information regarding your use of RealityArts Studio Services and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, browser information, time of day). We may also combine and share such information and other information (such as your de-identified account information, demographic information, hardware specifications, and past purchase history) with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party websites within their networks. This practice is commonly referred to as "interest-based advertising" or "online behavioral advertising." We may allow access to other data collected by the Services to share information that may be useful, relevant, valuable or otherwise of interest to you.
5. Where We Hold Your Information
Personal information we collect may be stored and processed for the purposes set out in this Privacy and Cookie Policy in Turkey or any other country in which RealityArts Studio or third-party agents operate. By consenting to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in Turkey and other countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.
6. How We Protect Your Information
Security of your information is a priority at RealityArts Studio and we take a range of measures to help protect it, including encryption of sensitive information. Even so, no security measure is 100% perfect. We cannot guarantee the security of your information and do not assume any responsibility for the unauthorized use or access to your information under our control.
7. Your Rights On Your Personal Data
You have the right to access your Personal Data that we hold about you and to correct, update, amend, suppress, delete or otherwise modify any Personal Data where it is inaccurate, or has been processed in violation of the applicable data protection regulations, unless we have to keep the Personal Data for legitimate business or legal purposes. When updating your Personal Data, we may ask you to verify your identity before we can act upon your request. You may object to the use or processing of your Personal Data or withdraw consent to use your Personal Data at any time. You have the following rights: The right to require free of charge (i) information whether your Personal Data is retained and (ii) access to and/or (iii) duplicates of the Personal Data retained. However, if the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request; The right to request proper rectification, removal or restriction of your Personal Data; Where processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR, the right to object on grounds relating to your particular situation at any time. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing or the data is necessary for the establishment, exercise or defence of legal claims; Where processing of your Personal Data is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the Personal Data concerning you in a structured, commonly used and machine-readable format or to have your Personal Data transmitted directly to another company, where technically feasible (data portability); Where the processing of your Personal Data is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question; and
The right not to be subject to any automatic individual decisions which produces legal effects on you or similarly significantly affects you.
To exercise the rights referred to above, please contact us at info@realityartsstudio.com. You may take legal actions in relation to any breach of your rights regarding the processing of the Personal Data, as well as to lodge complaints with the competent authority.
8. Changes to Our Policy
We may occasionally update this privacy policy. When we do, we will revise the "last updated" date at the top of the policy. If there are material changes to this policy, we will use reasonable efforts to notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification as required under local laws.
9. Contact Us
If you have a complaint or question about this policy, please contact the us trough e-mail ( info@realityartsstudio.com ) Alternatively, you may reach us by sending post to our headquarter at Esentepe Mah, Buyukdere Cad, Ecza Sk. No:6 BD-1 Safter Han Sisli/Levent – Istanbul Turkey.
Your privacy is important to RealityArts Studio (“Gerceklik Teknoloji Sanayi Yazilim Reklam Prodüksiyon ve Ticaret Anonim Sirketi as RealityArts Studio”) and we take our responsibility of caring for it seriously. This policy describes how RealityArts Studio processes the personal information we collect about you when you use our mobile, online, and downloadable products and services.
TABLE OF CONTENTS
1. Information We Collect
2. How We Collect Information
3. How We Use Your Information
4. Information We Share With Third Parties
5. Where We Hold Your Information
6. How We Protect Your Information
7. Your Rights on your Personal Data
8. Changes to Our Policy
9. Contact Us
1. Information We Collect
The information we collect depends on what Services you use and how you use them. Please see below for more details.
A. Information You Provide When Playing The Stranger VR through Game Analytics
Game Analytics service may collect other information automatically when we use their services, including but not limited to:
◦ IP address;
◦ Information about your device, hardware, and software, such as your hardware identifiers, platform type, settings and components,
◦ Approximate geological data (derived from IP or device settings);
◦ Browser information, including your browser type and the language preference;
◦ Device event information, including crash reports, request and referral URLs and system activity details (e.g. whether you encountered an error playing our games or lost Internet access);
◦ Time and Date
◦ Duration that you play
B. Information You Provide When Playing The Stranger VR
We may collect other information automatically when you use our Services, including but not limited to:
◦ Whether Tutorial episode played or not;
◦ Total game money you spent in game,
◦ Ammunition and explosive, you create during game
◦ Weapons you purchased in game
◦ Usage frequency of purchased weapons
We may also collect and store information locally on your device, using mechanisms like cookies, browser web storage (including HTML 5), and application data caches.
C. Legal Basis for Processing
Our legal basis for processing your personal information varies depending on the country of your residence, as indicated when you are setting up your account.
If you are a resident of the European Economic Area or of a jurisdiction where similar legal requirements may apply such as Brazil, Switzerland, and the United States, we rely on a number of legal bases to process information about you, depending on the type of information and the context in which we collect it. We will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and/or where we have a legal obligation to process your information. For example, we typically rely on:
◦ consent when placing cookies on your device on the web (through our cookie consent manager) to send you email marketing, or to deliver third party targeted advertising to you on our Services;
◦ our legitimate interests to process your information when providing you with customer service support, to serve targeted marketing of our Services, for fraud prevention and security purposes; and
◦ on contractual necessity to process information when you play the Wanderer and enable us to provide you with our Services.
To learn more about the legal basis on which we rely to process your information for any particular purpose, please contact us via the options in Section 11 below.
If you are a resident of another jurisdiction, our legal basis for processing your information is typically consent to this Policy and/or any specific consent for processing your information that you have provided.
2. How We Collect Information
We and third parties use technologies described below to collect information to deliver our Services.
A. Analytics Technologies
We use third-party analytics technologies to collect information about how you use our Services, your computer or device and the health of our Services.
For instance, RealityArts Studio collect and store data from your computer or device when you use our Services. This information includes technical and related information about your computer or device and operating system (such as IP Address and device ID), information about your engagement with certain feature, gameplay and usage statistics, system interactions and peripheral hardware for purposes described in Section 3 below. If you play a game offline without connecting to the Internet, this data will be stored on your device and transmitted to RealityArts Studio when your device connects to the Internet. If you participate in online Services, RealityArts Studio also may collect, use, store, transmit and publicly display your statistical data regarding your game play (including scores, rankings and accomplishments), or identify content that is created and shared by you with other players.
Third-party analytics technologies integrated into our Services may combine the information they collect in connection with RealityArts Studio Services with information they have independently collected over time and across different platforms. Many of these companies collect and use information under their own privacy policies.
B. Ad Serving Technologies
Some of our Services employ ad serving technologies that use cookies, clear GIFs, web beacons, tracking pixels, and other similar technologies to deliver offers to you. Some of these technologies can sync or connect behavior across different websites, mobile apps and devices to tailor offers to your interests. For instance, you may be presented with an offer for a game we think you might enjoy. Or, if you express interest in a game, you may receive an advertisement later for that game.
Other in-game advertising technologies enable offers to be temporarily uploaded to your game while you are online.
These technologies collect and use information so we can serve appropriate offers to you as well as measure effectiveness of these offers. In addition to identifiers, this information includes:
◦ Advertisements served and the location of the ad;
◦ Length of time an advertisement was visible;
◦ Domain type, IP address, size of the advertisement; and
◦ Advertisement response.
C. Anti-Cheat and Fraud Prevention Technologies
RealityArts Studio strives to provide a safe and fair gaming environment for all players. When you use our Services, we or third parties may use cookies and similar technologies and collect data about your machine or device, to create a machine "fingerprint" or "hash" of your machine components, for fraud prevention, security and authentication purposes. We may also monitor publicly-available information, third-party sites and/or use anti-cheat technology within our Services, including automated anti-fraud and abuse algorithms. If you believe your access to our games and/or Services was blocked by this technology in error, please contact info@realityartsstudio.com
3. How We Use Your Information
We use your personal information, both individually and combined together, in the following ways.
To operate our business and to enhance and personalize your game experience, including to:
• Operate, improve, and develop our games and Services;
• Undertake research and analysis to develop and demonstrate our technology, and to better understand our players;
• Provide replays to you and other players via spectator modes;
• Facilitate sharing on social networks;
• Serve and measure the effectiveness of advertising;
• Measure the health of our Services;
• Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for that activity;
• Set up and maintain accounts for which you register;
• Provide game experiences that you may like;
• Set up and facilitate loyalty programs;
• Facilitate your gameplay on multiple devices, as applicable;
• Identify, fix, and troubleshoot bugs or functionality errors;
• Provide software updates;
• Authenticate and activate your games and save game-play data, including progress;
• Facilitate competitions and contests;
• Perform audits, transactions, and other compliance activities;
• Adhere to your preferences and to deliver dynamic content;
• Help keep our Services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies; and
• Other purposes you consent to, are notified of, or are disclosed to you when you provide personal information.
To provide you support, including to:
• Help identify and troubleshoot problems with your account or Services;
• Facilitate surveys or questionnaires;
• Communicate with you and respond to your specific requests or questions; and
• Manage and send you confirmations and important information about your account, Services, purchases, subscriptions, and warranties.
To personalize our communications with you, including to:
• Present offers and/or information relating to games and/or Services you might like;
• Make recommendations to you; and
• Provide you with Service updates.
We retain the information we collect for as long as necessary to provide our Services, and we may retain that information beyond that period if necessary, for legal, operational or other legitimate reasons.
We may also de-identify, anonymize, or aggregate the information we collect, or collect it in a way that does not directly identify you. We may use and share such information as necessary for our business purposes and as permitted by applicable law.
4. Information We Share With Third Parties
We do not share, sell (as the term is defined under applicable privacy laws, such as the California Consumer Privacy Act), or disclose your personal information, except as described in this policy. For a list of the categories of personal information we have sold or disclosed about consumers for a business purpose in the past 12 months, please contact us as set forth in Section 11 below.
Service providers. We employ third parties located in and outside of your country of residence (including outside of the European Economic Area (EEA)) to collect or process personal information on our behalf for the purposes described in Section 3 above, including but not limited to conducting market surveys, providing IT and related services, facilitating credit card processing, facilitating live events, or sending emails. We require that any third party use the data only on our behalf and for purposes consistent with this policy.
Business partners. We may provide personal information to business partners with whom we jointly offer Services. These partners include the companies that provide the platform on which you play or games
Advertising partners. Through our Services, we may allow third-party advertising partners to set technologies and other tracking tools to collect information regarding your use of RealityArts Studio Services and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, browser information, time of day). We may also combine and share such information and other information (such as your de-identified account information, demographic information, hardware specifications, and past purchase history) with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party websites within their networks. This practice is commonly referred to as "interest-based advertising" or "online behavioral advertising." We may allow access to other data collected by the Services to share information that may be useful, relevant, valuable or otherwise of interest to you.
5. Where We Hold Your Information
Personal information we collect may be stored and processed for the purposes set out in this Privacy and Cookie Policy in Turkey or any other country in which RealityArts Studio or third-party agents operate. By consenting to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in Turkey and other countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.
6. How We Protect Your Information
Security of your information is a priority at RealityArts Studio and we take a range of measures to help protect it, including encryption of sensitive information. Even so, no security measure is 100% perfect. We cannot guarantee the security of your information and do not assume any responsibility for the unauthorized use or access to your information under our control.
7. Your Rights On Your Personal Data
You have the right to access your Personal Data that we hold about you and to correct, update, amend, suppress, delete or otherwise modify any Personal Data where it is inaccurate, or has been processed in violation of the applicable data protection regulations, unless we have to keep the Personal Data for legitimate business or legal purposes. When updating your Personal Data, we may ask you to verify your identity before we can act upon your request. You may object to the use or processing of your Personal Data or withdraw consent to use your Personal Data at any time. You have the following rights: The right to require free of charge (i) information whether your Personal Data is retained and (ii) access to and/or (iii) duplicates of the Personal Data retained. However, if the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request; The right to request proper rectification, removal or restriction of your Personal Data; Where processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR, the right to object on grounds relating to your particular situation at any time. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing or the data is necessary for the establishment, exercise or defence of legal claims; Where processing of your Personal Data is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the Personal Data concerning you in a structured, commonly used and machine-readable format or to have your Personal Data transmitted directly to another company, where technically feasible (data portability); Where the processing of your Personal Data is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question; and
The right not to be subject to any automatic individual decisions which produces legal effects on you or similarly significantly affects you.
To exercise the rights referred to above, please contact us at info@realityartsstudio.com. You may take legal actions in relation to any breach of your rights regarding the processing of the Personal Data, as well as to lodge complaints with the competent authority.
8. Changes to Our Policy
We may occasionally update this privacy policy. When we do, we will revise the "last updated" date at the top of the policy. If there are material changes to this policy, we will use reasonable efforts to notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification as required under local laws.
9. Contact Us
If you have a complaint or question about this policy, please contact the us trough e-mail ( info@realityartsstudio.com ) Alternatively, you may reach us by sending post to our headquarter at Esentepe Mah, Buyukdere Cad, Ecza Sk. No:6 BD-1 Safter Han Sisli/Levent – Istanbul Turkey.