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Frozen District is a Polish developer and publisher of video games, and is part of the PlayWay Group. The company's main specialty is simulation games including House Flipper and its DLC.
We respect your privacy and this Global Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.
Children
We do not collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by a child aged under 13, we will delete this information.
Abuse of our contact data
Frozen District objects to the use of our contact data published on our websites (for example on our Contact page) to send unsolicited advertising and information material to us, such as spam e-mails, and we expressly reserve the right to take legal action against the sender in this event.
Contacting us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
community@frozendistrict.com
Frozen District
Kunickiego 5/209 street
Kraków, post code 30-134,
NIP: 7792453949
What about Google Analytics and cookies?
Frozen District may use cookies or other technologies to collect certain information about visitors to and users of our websites to monitor interactions with our emails, text messages, and online advertisements.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of Frozen District websites and to compile statistical reports on website activity with Google Analytics and Pardot Marketing Automation System. For example, we may automatically collect certain information from you, such as the type of web browser and operating system you use, the name of your Internet Service Provider (“ISP”), Internet Protocol (“IP”) address, software version, approximate geo-location information (for example, based on IP address or location of cellular tower used for the connection), and/or the domain name from which you accessed our websites. In addition, we may collect information about your browsing behavior, such as the date and time you visit our websites, the areas or pages of our websites that you visit, the amount of time you spend viewing or using our websites, the number of times you return to our websites, other click-stream or website usage data, and/or emails or ads that you open, forward or click-through to our websites.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of the features that make your website experience more efficient may not function properly as a result.
How will we use your personal information?
We will use your personal data to help us manage your account and to send you the information that you have requested. If you choose to sign up to one of our mailing lists for product updates, business developments, news updates, etc, you will receive emails relating to the list you joined, as well as occasional relevant marketing emails. You will have the option to opt-out of the list at any time should you wish.
If you send an email or fill out a contact form to request more information or a quote about one of our products, you will be contacted about that specific product and any other relevant products/services.
We do not pass your information to any third parties without your consent.
How do we protect your information?
In order to protect personal data, we implement a variety of security measures including, but not limited to, regular malware scanning, email filtering, and security patching whilst all personal information is contained behind secured networks only accessible by staff employed or known to us. Our methods meet the GDPR compliance requirement.
What are your rights regarding personal information?
At any time you are entitled to exercise the right to object (forbid) as regards the processing of your Data, as well as use other types of rights concerning obtaining information or protection, in particular, you have the right to:
– access to Personal Data,
– request to delete Personal Data,
– request to rectify or correct Personal Data,
– request to restrict the processing of Personal Data,
– request to transfer Personal Data to another entity.
In cases related to the above-mentioned rights please contact us by the following e-mail:
community@frozendistrict.com
or via traditional mail:
Frozen District
Kunickiego 5/209 street
Kraków, post code 30-134,
NIP: 7792453949
You are also entitled to benefit from help provided by state (local) data protection authorities, in particular upon contact with the office of the President of the Data Protection Office or other offices.
Do we share your information?
We respect your privacy and will not disclose your personal information to any third parties without your specific permission. Frozen District will not share your information with anyone else unless you give us specific permission to do so.
What information do we collect about you?
We collect the personal information you provide when you choose to share it with us through or in connection with, but not limited to, filling out a contact form on our website, sending us an email, giving us your details at an event or meeting, signing up to our mailing lists or newsletters, placing an order with us, becoming a user of our software and systems, and working with us on a project.
The information we collect may include name, address, telephone number, mobile telephone number, e-mail address, company name, job function, company industry, company size, nature of your inquiry, the types of information you want to receive and, if you make a purchase, your financial information.
Any email marketing messages we send are in accordance with the GDPR and the PECR (“Privacy and Electronic Communications Regulations”). Frozen District does not buy any lists of personal information, choosing to research potential customers and partners from publicly available sources e.g. your organization’s website, social media, etc. Whenever we contact you, we provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences and the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, otherwise, contact us directly.
When you log in to Steam to play House Flipper and its DLC we collect basic log in information: your Steam ID and IP.
Advertising Campaigns
In order to understand the success of our advertising campaigns, we use Gamesight to note when individuals interact with our online advertisements. We are then informed of the IP addresses of such individuals and their Steam ID. This information is not used for any marketing purpose and is only used by us to better understand the success of our online advertising campaigns.
Changes to this Privacy Policy
Frozen District has updated this Policy to comply with GDPR (“General Data Protection Regulation”). We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation.
We respect your privacy and this Global Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.
Children
We do not collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by a child aged under 13, we will delete this information.
Abuse of our contact data
Frozen District objects to the use of our contact data published on our websites (for example on our Contact page) to send unsolicited advertising and information material to us, such as spam e-mails, and we expressly reserve the right to take legal action against the sender in this event.
Contacting us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
community@frozendistrict.com
Frozen District
Kunickiego 5/209 street
Kraków, post code 30-134,
NIP: 7792453949
What about Google Analytics and cookies?
Frozen District may use cookies or other technologies to collect certain information about visitors to and users of our websites to monitor interactions with our emails, text messages, and online advertisements.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of Frozen District websites and to compile statistical reports on website activity with Google Analytics and Pardot Marketing Automation System. For example, we may automatically collect certain information from you, such as the type of web browser and operating system you use, the name of your Internet Service Provider (“ISP”), Internet Protocol (“IP”) address, software version, approximate geo-location information (for example, based on IP address or location of cellular tower used for the connection), and/or the domain name from which you accessed our websites. In addition, we may collect information about your browsing behavior, such as the date and time you visit our websites, the areas or pages of our websites that you visit, the amount of time you spend viewing or using our websites, the number of times you return to our websites, other click-stream or website usage data, and/or emails or ads that you open, forward or click-through to our websites.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of the features that make your website experience more efficient may not function properly as a result.
How will we use your personal information?
We will use your personal data to help us manage your account and to send you the information that you have requested. If you choose to sign up to one of our mailing lists for product updates, business developments, news updates, etc, you will receive emails relating to the list you joined, as well as occasional relevant marketing emails. You will have the option to opt-out of the list at any time should you wish.
If you send an email or fill out a contact form to request more information or a quote about one of our products, you will be contacted about that specific product and any other relevant products/services.
We do not pass your information to any third parties without your consent.
How do we protect your information?
In order to protect personal data, we implement a variety of security measures including, but not limited to, regular malware scanning, email filtering, and security patching whilst all personal information is contained behind secured networks only accessible by staff employed or known to us. Our methods meet the GDPR compliance requirement.
What are your rights regarding personal information?
At any time you are entitled to exercise the right to object (forbid) as regards the processing of your Data, as well as use other types of rights concerning obtaining information or protection, in particular, you have the right to:
– access to Personal Data,
– request to delete Personal Data,
– request to rectify or correct Personal Data,
– request to restrict the processing of Personal Data,
– request to transfer Personal Data to another entity.
In cases related to the above-mentioned rights please contact us by the following e-mail:
community@frozendistrict.com
or via traditional mail:
Frozen District
Kunickiego 5/209 street
Kraków, post code 30-134,
NIP: 7792453949
You are also entitled to benefit from help provided by state (local) data protection authorities, in particular upon contact with the office of the President of the Data Protection Office or other offices.
Do we share your information?
We respect your privacy and will not disclose your personal information to any third parties without your specific permission. Frozen District will not share your information with anyone else unless you give us specific permission to do so.
What information do we collect about you?
We collect the personal information you provide when you choose to share it with us through or in connection with, but not limited to, filling out a contact form on our website, sending us an email, giving us your details at an event or meeting, signing up to our mailing lists or newsletters, placing an order with us, becoming a user of our software and systems, and working with us on a project.
The information we collect may include name, address, telephone number, mobile telephone number, e-mail address, company name, job function, company industry, company size, nature of your inquiry, the types of information you want to receive and, if you make a purchase, your financial information.
Any email marketing messages we send are in accordance with the GDPR and the PECR (“Privacy and Electronic Communications Regulations”). Frozen District does not buy any lists of personal information, choosing to research potential customers and partners from publicly available sources e.g. your organization’s website, social media, etc. Whenever we contact you, we provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences and the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, otherwise, contact us directly.
When you log in to Steam to play House Flipper and its DLC we collect basic log in information: your Steam ID and IP.
Advertising Campaigns
In order to understand the success of our advertising campaigns, we use Gamesight to note when individuals interact with our online advertisements. We are then informed of the IP addresses of such individuals and their Steam ID. This information is not used for any marketing purpose and is only used by us to better understand the success of our online advertising campaigns.
Changes to this Privacy Policy
Frozen District has updated this Policy to comply with GDPR (“General Data Protection Regulation”). We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation.