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This Agreement is entered into between you (hereinafter referred to as "User" or "Player") and Shanghai Feimo Network Technology Co., Ltd. (hereinafter referred to as "we", "us", or "our") regarding the game products and services provided by us (including products we currently provide and may provide in the future to users, as well as related services, collectively referred to as "Products and Services").
Before using our Products and Services, we recommend that you carefully read all relevant agreements and confirm that you fully understand them before deciding whether to use our Products and Services. Please be aware that this policy only applies to information collected by us through this product in providing services to you, and does not apply to information collected by third parties that access this product to provide products or services to you.
Additionally, users are reminded that if this Agreement is amended or implementing rules are issued, we will announce them on the relevant pages of this website and on important pages of the game. If you do not agree to such amendments or implementing rules, you may voluntarily cancel the network services obtained. If you do not actively cancel the services within 15 days after the announcement of the amendments or implementing rules, you will be deemed to have accepted the changes or implementing rules; if you continue to use our Products and Services after the announcement, you will also be deemed to have accepted the changes or implementing rules.
Important Notes:
Before using our Products and Services, please carefully read all terms of this Agreement, especially those that exempt or limit our liability, limit user rights, and govern applicable law and dispute resolution. These clauses shall apply to the maximum extent permitted by Chinese law, and you should carefully confirm them.
If you do not agree to any term of this Agreement, please do not register or use our Products and Services, and do not accept our Products and Services. Once you click or check "Accept" or "Agree" or similar options, or register, start using, and/or continue to use the Products and Services, you will be deemed to have agreed and accepted all terms of this Agreement. Thereafter, you shall not raise any defense on the grounds that you have not read/agreed to the content of this Agreement or similar reasons.
Please note that we may amend, supplement, delete, update, etc. this Agreement from time to time. You agree to always check the latest version of this Agreement. Before using our Products (or Services), please carefully read and understand this Agreement to ensure that you always understand the latest version. If you do not agree or accept the terms of this Agreement, you should not continue to use our Products and Services; otherwise, you will be deemed to have accepted the revised terms of this Agreement and shall not claim any compensation or damages.
If you are under 18 years of age or not a person with full civil capacity, please read this Agreement with your legal guardian, and pay special attention to the terms regarding minors. If a minor continues to use our games and services, the minor user will be deemed to have obtained the legal guardian's consent to the minor's acceptance of our games and services, payment to our games, and agreement to all terms of this Agreement.
Article 1: Content and Validity of the Agreement
This Agreement includes the text of this Agreement and its revised versions, as well as all privacy policies, various policies, rules, statements, announcements, notices, warnings, alerts, explanations, etc. that we have published or may publish, update in the future (hereinafter referred to as "Rules"). The aforementioned Rules constitute an integral part of this Agreement and have the same legal effect as this Agreement.
Article 2: Service Content
2.1 The specific content of the Products and Services shall be provided by us according to actual circumstances, and we may update the game or change or restrict some functions or effects of the game. We may, at our sole discretion, change, interrupt, or terminate part or all of the Products and Services at any time without prior notice to you, except where advance notice is required by laws and regulations. If your actions violate laws, regulations, or the provisions of this Agreement, and we terminate or suspend your use of any of our Products and Services in accordance with relevant provisions, we shall not be liable to you and shall have the right to hold you liable accordingly.
2.2 When providing Products and Services, we may charge a certain fee to users. In such cases, a clear indication will be given on the relevant pages. If you do not agree to pay such fees, you may choose not to accept the corresponding Products and Services.
2.3 We provide Products and Services to users through server‑side equipment connected to the Internet. In addition, the equipment related to the Products and Services (such as computers, mobile phones, modems, and other devices related to Internet access) and the required expenses (such as telephone charges, Internet access charges, and software fees paid for Internet access) shall be borne by the users themselves.
2.4 We provide the Products and Services to you on an "as‑is" basis. We do not warrant that our Products and Services will be error‑free and uninterrupted, that all defects will be corrected, or that they will be free from viruses or any other harmful factors. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, express or implied, including but not limited to warranties of performance, fitness for a particular purpose, merchantability, reliability, accuracy, completeness, virus‑free, timeliness, security, uninterrupted, error‑free, or non‑infringement with respect to our Products and Services.
2.5 In no event shall we be liable for any losses you suffer during your use of our game services caused by force majeure events. Such force majeure events include, but are not limited to: national laws, regulations, policies, orders of state authorities, or other unforeseeable, unavoidable, and insurmountable events such as earthquakes, floods, snowstorms, fires, tsunamis, typhoons, strikes, wars, etc.
2.6 Our games may suffer anomalies in your game account data (including game characters, game items, game equipment, game currency, etc.) due to game bugs, version update defects, third‑party virus attacks, or any other factors. Before the cause of the data anomaly is ascertained, we have the right to temporarily freeze the game account; if it is found that the data anomaly is caused by abnormal game behavior, we have the right to restore the game account data to its original state before the anomaly (including but not limited to recovering transferred data from third parties), and we shall not be liable to you. If there are system failures, security vulnerabilities, program bugs, program errors, or similar issues, we have the right to restore game data to a certain date in order to maintain game balance. Users shall not claim compensation or damages for such actions.
2.7 We do not authorize you to obtain game accounts, game items, game equipment, game currency, etc. through purchase, acceptance of gifts, or other means from any third party. We are not responsible for third‑party transactions and will not accept appeals arising from any third‑party transaction disputes.
2.8 Advertisements, links, or other content placed by third parties in our games are provided by such third parties, and you shall judge their authenticity on your own. We make no express or implied warranties as to such content.
2.9 There is an objective incompatibility between different operating systems (e.g., Android, Apple iOS), which is not caused by us. This may result in your recharges and game data on one operating system being unable to be smoothly transferred to another operating system. You shall bear the risks of recharge losses and game data loss caused by switching between different systems, and shall not require us to bear any liability.
2.10 You fully understand that our games may include mandatory PvP (player versus player) battles or gameplay. If you do not agree to forced PvP, please do not enter that game; your entry shall be deemed as your agreement to such gameplay and acceptance of the corresponding consequences.
2.11 Any consequences arising from user personal errors, mistakes, or improper operations shall be borne by the user, and we shall not provide any compensation or damages.
2.12 We have the right to split or merge game servers according to the provision status of Products and Services. You acknowledge and agree that we have the right to transfer your character information and role files in the game to other game servers according to our own operational arrangements, and this shall not constitute a breach of contract.
Article 3: Intellectual Property Rights
3.1 We lawfully enjoy all legitimate rights and interests in our games (including but not limited to intellectual property rights such as computer software copyrights, artistic work copyrights, patent rights, and the right to operate the games), or have obtained lawful authorization from the corresponding rights holders, thereby having the right to provide games and/or game services to users. With respect to our games (including but not limited to the game as a whole and all content, components, or constituent elements involved in the game) and all information content related to the games (including but not limited to text, pictures, audio, video, charts, interface designs, layout frameworks, relevant data or electronic documents, etc.), unless prior written authorization is obtained from us or otherwise expressly provided by law, no one may use, copy, disseminate, forge, imitate, modify, adapt, translate, compile, publish, reverse compile, reverse engineer, or perform other reverse engineering activities in any form. Otherwise, we have the right to immediately terminate the provision of Products and Services to the user and pursue the infringer's liability in accordance with law, requiring the user to compensate for all losses.
3.2 The Products and Services may involve third‑party intellectual property rights. If such third parties have requirements for your use of such intellectual property rights in the Products and Services, we will inform you of such requirements in an appropriate manner, and you shall comply with them.
3.3 Notwithstanding any other provisions of this Agreement, all ownership, intellectual property rights, and related rights and interests in the game data generated during your use of our Products and Services shall belong to us, and we have the right to preserve and dispose of such game data. Among them, our retention period for the purchase records of game virtual currency purchased by users shall comply with relevant laws and international policies. The retention period for other game data shall be determined by us at our own discretion, except where otherwise provided by national laws and regulations.
3.4 All rights not expressly granted to you under this Agreement are reserved by us or the respective rights holders.
Article 4: Game Use License and Restrictions
4.1 On the condition that you agree and accept all terms of this Agreement, we agree to grant you a non‑commercial, revocable, changeable, non‑exclusive, non‑transferable, and non‑sublicensable right to use our games and services. You may install and run one copy of the game software in the manner designated by us and enjoy the services provided, within the scope of authorization. If you need to use our games and services beyond personal use or for any commercial purpose, you shall obtain separate authorization from us. Any installation, use, access, display, operation, commercial use, etc. without our permission shall constitute infringement, and we have the right to immediately terminate the provision of Products and Services to you and pursue your infringement liability in accordance with law, requiring you to compensate for all losses.
4.2 Unless otherwise agreed in this Agreement, without our prior written consent, you shall not engage in any of the following acts (whether for profit or not):
(1) Copying, recording, decompiling, disassembling, disseminating, or displaying all or part of our software programs, user manuals, and other graphic, audio, and visual materials, or reverse engineering any function or program of our software;
(2) Publicly displaying and broadcasting all or part of our games/services in various forms and on various platforms (including but not limited to live streaming platforms, websites, APPs, etc.);
(3) Renting, selling our games, and/or using our games for any profit‑making or non‑profit‑making activities;
(4) Modifying or covering the service name, company logo, trademark (or) copyright information, other intellectual property statements, etc. on our game programs, images, animations, packaging, manuals, and other content; and/or
(5) Other acts that violate the Trademark Law, Copyright Law, Regulations on the Protection of Computer Software, relevant laws and regulations, and international treaties.
Article 5: Pricing Policy
5.1 We have the right to determine the charging methods and pricing standards for the Products and Services provided. We may set different pricing standards and charging methods for different Products and Services, and may also determine different charging methods and pricing standards for the Products and Services we provide at different stages. Moreover, we have the right to adjust the pricing policy at any time as needed.
5.2 The specific charging methods and pricing standards, including but not limited to the charging standards for our games, the usage rights of virtual items in the games, and the specific charging standards for value‑added services (if any), shall be announced by us in a manner customary in the online game industry on APP STORE or other distribution channels, in‑game item malls, item purchase interfaces, game official websites, and other game modules. If the pricing standards or charging methods change, and you do not stop using our Products or Services, you will be deemed to have accepted our adjusted pricing standards and charging methods.
5.3 You acknowledge and agree that when you recharge and exchange for in‑game rights and interests (such as game currency, items, equipment, etc.) in your account with usage rights to our relevant Products and Services, we may simultaneously grant you a certain proportion of bonus rights and interests. When you use and consume rights and interests in the game, if the rights and interests obtained by recharge and exchange are indistinguishable from the bonus portion, the rights and interests obtained by recharge and exchange shall be deemed to be used and consumed first.
5.4 You acknowledge and agree that if your transaction for purchasing or exchanging game virtual items and other value‑added services through game recharging is cancelled or restored to its original state due to refunds or constituting invalid civil acts, etc., we have the right to deduct the game virtual items and other value‑added services corresponding to the cancelled or restored transaction that were delivered to your game account. If the game virtual items or other value‑added services involved in the aforementioned cancelled or restored transaction have been gifted to other users, you, or when you are the recipient user, agree that we may deduct such game virtual items or other value‑added services from the recipient's game account. If the game virtual items and other value‑added services in your or the recipient's game account are insufficient for deduction, we may deduct the shortfall first when such game virtual items and other value‑added services are subsequently added to your or the recipient's game account.
5.5 For our charging Products and Services, users shall purchase our Products and Services in accordance with the pricing policy determined by us. If a user fails to purchase our Products and Services in accordance with the pricing policy determined by us, we may immediately cease providing such Products and Services to the user.
5.6 Unless otherwise expressly provided by law, users shall not request us to refund any fees already paid by the user to us (hereinafter referred to as "Refund"), regardless of whether such fees have been consumed. We have the right to decide whether, when, and in what manner to refund users. If we agree to a refund, the user shall compensate for the fees incurred from payment channels such as credit cards or mobile phones used at the time of payment. You acknowledge and agree that such fees shall be deducted from the refunded amount. For users who violate this Agreement, we have the right to refuse a refund. Recharge amounts, virtual currency, virtual items, etc. that we give away during the provision of Products and Services are not refundable or redeemable for cash.
Article 6: Game Virtual Items
6.1 Game virtual items (or "Virtual Items" for short) include but are not limited to game characters, resources, game virtual currency, items (including but not limited to chips, development materials, costumes, pets, furniture, etc. in the game), the ownership of which belongs to us, our affiliates, or partners. Users may only use them in accordance with legal provisions and game rules during the server operation period. You acknowledge and agree that if you use legal tender to recharge and purchase or exchange game virtual items and other value‑added services, the game virtual items and other value‑added services you purchase or exchange cannot be refunded or exchanged for legal tender, except where otherwise mandatory provided by law.
6.2 For all types of virtual items and value‑added services in the game, if there is no special indication of a usage period, or if the indicated usage period is "permanent" or other words with the same or similar meaning as "permanent" (such as "unlimited", "no restriction", etc.), the usage period shall be from the date you obtain such game virtual items or other value‑added services until the date the game ceases operation; if there is a special indication of the usage period, the usage period shall be subject to the specially indicated period. If the usage period expires, or the service count is exceeded, or the game ceases operation, we have the right to withdraw the usage rights at any time without further notice to the user (such usage period, once commenced, shall not be interrupted, suspended, or restarted for any reason).
Article 7: Account and Password
7.1 You undertake to register our account or an account of other partners recognized by us with your true, lawful, accurate, and valid identity information and other relevant information, and to accept Products and Services under such account (hereinafter also referred to as "User Account"). You shall not register with another person's identity information for real‑name registration. All personal registration information provided by you may be used as the sole basis for identifying the association of the game account and verifying the user's identity. You agree to provide supporting materials for such information as required by us so that we may verify your identity.
7.2 User Account Use and Custody
(1) We have the right to examine whether the identity information provided by you is true and valid, and shall actively take reasonable measures such as technical and management measures to ensure the security and validity of your user account; you are obliged to properly keep your user account and password, and to use your user account and password correctly and safely. In the absence of sufficient contrary evidence, the right to use the user account belongs to the initial registrant. Without our consent and registration, you shall not buy, sell, gift, exchange, transfer, lend, share, inherit, etc. the right to use the account. If you fail to fulfill your obligations under this paragraph, resulting in loss of account password, account theft, or other situations that cause damage to you, us, our affiliates, or third parties, you shall bear the legal liability arising therefrom, and we shall not bear any liability. We may also take one or more measures against your game account, including but not limited to those set forth in Article 13 of this Agreement.
(2) You shall enjoy rights and bear liability in accordance with law for the acts conducted under your user account.
(3) Once you discover that your user account or password is being illegally used by others or there is abnormal use, you shall promptly notify us in the manner published by the account service provider, and have the right to request us to take measures to suspend the login and use of that user account.
(4) If you do not provide valid personal identity information or proof, or if the valid personal identity information or proof provided by you does not match the registered identity information, we have the right to refuse your above request. Any loss incurred by you as a result shall be borne by you.
(5) In order to protect your legitimate rights and interests, if you provide us with valid personal identity information consistent with the registered identity information and we verify it, we shall provide you with necessary assistance and support such as account registrant proof, original registration information, etc. in accordance with law, and provide relevant evidentiary information and materials to relevant administrative authorities and judicial authorities as needed.
7.3 You agree that all information, data, and records related to your game account (including but not limited to login records, post‑login behavior records, point card information, etc.) shall be subject to the data recorded in our system.
Article 8: User Information Protection and Collection
8.1 When we require you to provide information related to your personal identity, we shall disclose our privacy policy to you in a clear and conspicuous manner in advance, and take necessary measures to protect the security of your personal information. Without your permission, we shall not provide, disclose, or share to third parties your name, personal valid identity document number, contact information, home address, and other personal identity information in your registration materials, except in the following cases:
(1) You or your guardian authorizes us to disclose such information;
(2) Relevant laws require us to disclose such information;
(3) Judicial authorities or administrative authorities request us to provide such information in accordance with legal procedures;
(4) We file a lawsuit or arbitration against you in order to protect our own legitimate rights and interests;
(5) Providing personal identity information at the lawful request of your guardian; and/or
(6) When required by stock exchanges, securities regulatory authorities, and accountants, lawyers, and technical personnel who possess professional knowledge and confidentiality obligations.
To protect your privacy rights and regulate the use of your personal information, we have formulated a Privacy Policy. Please carefully read the contents of that policy.
8.2 In addition to the aforementioned personal information, you agree and authorize us to collect other necessary information from you based on the requirements of administrative/judicial authorities or for security, user experience optimization, and other considerations. However, we may only collect and use such information for the purpose of performing this Agreement.
8.3 You acknowledge and agree that under any of the following circumstances, we have the right to include your game account in the applicable anti‑addiction system and take corresponding anti‑addiction measures:
(1) The system determines that you are a minor;
(2) The real‑name identity information you submitted is not in compliance with the requirements;
(3) Your real‑name verification fails;
(4) We have reasonable grounds to believe that you need to be included in the anti‑addiction system;
(5) Other circumstances required by national laws, regulations, or policies.
In addition, in order to further improve the accuracy of real‑name authentication and provide you with better security protection, we may enable facial recognition verification in some games or for some users, and identify and record your gaming behavior based on minor protection policies, and determine whether gaming behavior conforms to the characteristics of minor gaming behavior. If our game requires you to undergo facial recognition verification and you fail or refuse it, we may also include your game account in the applicable anti‑addiction system and take corresponding anti‑addiction measures.
For game accounts included in the corresponding anti‑addiction system, we have the right, in accordance with relevant national laws, regulations, and policies, this Agreement, other relevant rules and system provisions, our game operation strategies, or the reasonable requirements of your guardian, to take one or more of the following measures:
(1) Provide information related to your game (including but not limited to login information, recharge transaction records, etc.) to your legal guardian, so that your legal guardian can timely or simultaneously understand your gaming situation;
(2) Restrict the consumption limit of your game account;
(3) Take technical measures to block certain games or certain functions of games, or limit your gaming time or duration;
(4) Cancel or delete your game account and game data and other related information;
(5) Other reasonable measures requested by your legal guardian or deemed appropriate by us to restrict or prohibit you from using our games;
(6) Relevant measures required by national laws, regulations, or policies.
8.4 You hereby agree and authorize us to collect your user information for the purpose of performing this Agreement, including the information you provide in the real‑name registration system, game data under your game account, and other information you provide to us during your use of our services or that we need to collect for security, user experience optimization, and other considerations. Our use of your user information shall comply with this Agreement and relevant laws.
At the same time, you understand and agree that we may send you various information, including event information, promotional information, etc., regarding our games and/or our other products or services, via email, SMS, or other methods.
8.5 To the fullest extent permitted by applicable law, we may transfer your personal data (including relevant account, password information, and personal data) to the party that continues to provide services. You hereby agree that we have the right to make such transfer and provision, and agree that after we complete the transfer and provision, we will no longer assume any obligations or responsibilities for your original data. However, we do not guarantee that we will be able to find a suitable service provider or service method to replace us in continuing to provide Products and Services, nor do we guarantee that the Products and Services provided by the service provider we find, or the changed game methods, will meet your requirements.
Article 9: Terms for Minors
9.1 We will, in accordance with relevant laws, regulations, and the provisions of this Agreement, take measures to protect the legitimate rights and interests of minors during their use of our Products and Services, including but not limited to real‑name authentication, age‑appropriate reminders, technical measures to control access, prohibiting minors from accessing inappropriate games or game features, restricting minors' gaming time, and limiting consumption amounts, in order to prevent minors from becoming addicted to online games.
9.2 During your use of our Products and Services, you should avoid publishing or generating any content that is harmful to the physical and mental health of minors, and jointly create a healthy online environment.
9.3 Parents or other guardians of minor users also have the statutory obligation to manage and supervise minors' use of terminal devices, as well as online game recharges and consumption, and should prevent minors from becoming addicted to games, strictly control and provide relevant bank or payment account permissions, and avoid minors using adult accounts for continuous, large‑amount consumption, thereby causing unnecessary losses.
9.4 When adult users or guardians apply for a refund on the grounds that the minor's actual use and consumption exceeds the statutory limit and is refundable in accordance with the law, they shall provide sufficient and appropriate evidence to verify such claim; otherwise, we will not be able to implement the corresponding refund. If we implement a refund in accordance with laws and regulations, to avoid disputes between the parties, you agree to perform necessary identity verification and communication assistance as required by us, and sign relevant commitments.
9.5 If a minor, pretending to be an adult, registers, obtains, or uses our accounts, uses Products and Services, or makes payments to us, causing losses to us (including but not limited to refunds, administrative penalties, goodwill damage, etc.), the parents (guardians) of such minor shall compensate us in full. At the same time, we have the right to immediately take any lawful measures to restrict such account and accounts associated with such account, including but not limited to temporary or permanent freezing of the account, and partial or complete termination of providing our various Products and Services. We have the right to use the personal identity information submitted by the user as the basis for determining whether the user is a minor.
Article 10: Improper Game Conduct
10.1 You shall be responsible for all conduct under your game account, and shall not engage in any conduct involving the following:
(1) Opposing the basic principles established by the Constitution of the People's Republic of China;
(2) Endangering national security, leaking state secrets, subverting state power, or undermining national unity;
(3) Damaging national honor or interests;
(4) Inciting ethnic hatred, ethnic discrimination, or undermining ethnic unity;
(5) Undermining national religious policies, or promoting cults and feudal superstitions;
(6) Spreading rumors, disrupting social order, or undermining social stability;
(7) Spreading obscenity, pornography, gambling, violence, homicide, terror, or inciting crime;
(8) Insulting or defaming others, or infringing upon the lawful rights and interests of others;
(9) Promoting or inciting the use of cheats, private servers, and Trojans;
(10) Posting any content such as links that we reasonably deem inappropriate or not approved by us;
(11) Containing any other content prohibited by the laws and administrative regulations of the People's Republic of China.
10.2 Unless permitted by the laws of the People's Republic of China or with our prior written permission, you shall not engage in the following conduct:
(1) Deleting information on copyright and other intellectual property rights from the game and its copies;
(2) Reverse engineering, decompiling, disassembling, or otherwise attempting to discover the software code (including but not limited to the source code of the software) of the game software;
(3) Scanning, probing, or testing the game software to detect, discover, or find possible bugs or vulnerabilities;
(4) Copying, modifying, adding, deleting, linking, or creating any derivative works of the data released to any terminal memory during the operation of the game software, the interactive data between the client and server during the operation of the software, and the system data necessary for the operation of the software, in forms including but not limited to using plug‑ins, cheats, or unauthorized third‑party tools/services to access the software and related systems;
(5) Modifying or forging instructions or data during the operation of the software, adding, deleting, or changing the functions or operational effects of the software, or operating or disseminating to the public the software or methods used for the above purposes, whether or not for profit;
(6) Using third‑party software, plug‑ins, cheats, or systems not developed or authorized by us to use our games and game services, or producing, publishing, or disseminating third‑party software, plug‑ins, cheats, or systems not developed or authorized by us;
(7) Using, renting, lending, copying, modifying, linking, reprinting, compiling, publishing, or establishing mirror sites for content in which we have intellectual property rights or interests in the game;
(8) Establishing mirror sites for our games, or taking web snapshots, or using server emulation or other means to provide others with services identical or similar to our game services;
(9) Separating any part of our game for separate use, or engaging in any other use inconsistent with this Agreement;
(10) Using, modifying, or obscuring the name, trademark, or other intellectual property of our games; and/or
(11) Other conduct not expressly authorized in writing by us.
10.3 You shall not use our games, services, or participate in our events through improper or unfair means.
You shall not interfere with our normal provision of Products and Services, including but not limited to: attacking or intruding into our website servers, or logging in or attempting to log in to servers at a frequency exceeding normal user login needs within a concentrated period, thereby overloading the website servers; cracking or modifying our software programs; attacking, intruding into our game servers/game server programs, or overloading game servers; producing, publishing, disseminating, or using any form of auxiliary tools or programs that hinder game fairness (including but not limited to "cheats", where "cheats" refer to any programs independent of the game software that can affect game operations while the game is running, including but not limited to simulating user operations, changing the operating environment, modifying data, forging device information, forging IP, and all types thereof). You shall not: use program vulnerabilities or errors (bugs) to disrupt the normal operation of the game or disseminate such vulnerabilities or errors (bugs); unreasonably interfere with or obstruct others from using the games and services provided by us; use our games in an abnormal or illegal manner (including but not limited to using our games to log in to private servers); use abnormal methods to log in to games (including but not limited to using third‑party software or systems not developed, authorized, or approved by us to log in to games), use network accelerators or other cheat software or robot programs, or maliciously damage service facilities or disrupt normal service order; modify, translate, annotate, organize, compile, or adapt our games/software; use possible technical defects or vulnerabilities in our games/software or online game systems to profit for oneself or others in various forms (including but not limited to duplicating game virtual items) or engage in other improper conduct.
You agree that the monitoring data in our game programs and in‑game performance shall be used as the basis for determining whether a user has cheated in the game, such as through the use of cheat programs.
Article 11: Interruption, Suspension, and Termination of Service
11.1 Suspension and Termination of Service to Users
(1) If a user publishes illegal information, acts against public order and good morals, or commits other acts prohibited by law, we have the right to immediately terminate the provision of services to the user.
(2) If a user engages in improper conduct while receiving our services, we have the right to terminate the provision of services to the user.
(3) If a user provides false registration identity information, or commits acts in violation of this Agreement, we have the right to suspend the provision of all or part of the services to the user; we shall notify the user and inform them of the suspension period when taking suspension measures. The suspension period shall be determined by us based on a comprehensive consideration of the relevant circumstances, and upon the expiration of the suspension period, we shall promptly resume services to the user.
11.2 Interruption, Suspension, and Termination of Game Server Operations
(1) For the normal operation of game servers, we need to perform scheduled or unscheduled server shutdowns for maintenance or emergency shutdowns for unexpected events; please understand that normal service interruptions or suspensions caused by the above circumstances shall be minimized to the shortest possible time.
(2) We have the right to terminate or interrupt all or part of the services provided by the game servers under any of the following circumstances, and shall not bear any liability to users or third parties for any inconvenience or damage arising therefrom:
① Scheduled inspections or construction, hardware/software updates, etc. – we have the right to suspend services, but we will complete maintenance and update work as soon as possible;
② Game servers suffer damage and cannot operate normally;
③ Sudden failures of hardware, software, or electronic communication equipment;
④ Network provider line failures or other failures;
⑤ In emergency situations, in accordance with legal provisions or for the personal safety of users and third parties;
⑥ Reasons attributable to third parties or other force majeure circumstances.
We reserve the right to terminate or partially terminate the provision of our services when we deem it necessary, and will announce such termination in advance.
Regardless of the reason for terminating our services, users shall take corresponding measures to handle game virtual items on their own, including but not limited to cancelling or ceasing to use user accounts, game virtual items, and other related matters. Users shall not, due to service termination, require us to bear any form of compensation or liability other than for game virtual currency that the user has purchased but has not yet used, including but not limited to compensation for the inability to continue using user accounts, game virtual items, etc.
11.3 You acknowledge and agree that account cancellation is an irreversible operation. Once the account is cancelled, you will no longer be able to use that account to log in to any of our products or services, nor will you be able to retrieve your personal information, and you shall not have the right to request us to retrieve it. We shall not bear any responsibility for the inconvenience and losses caused thereby.
11.4 You understand and agree that the relevant benefits under the cancelled game account will also be deleted upon account cancellation. Once you cancel your game account, if there are still relevant benefits or rights under that account (including benefits that have been generated during the use of any of our products or services and benefits that may be generated in the future) and other virtual property rights, you will be deemed to have voluntarily waived such benefits or rights, and we have the right to clear all benefits or rights under that account. All consequences arising therefrom shall be borne by you, and you agree not to request us to restore or compensate for such benefits or rights.
11.5 You acknowledge and agree that even after the game account is cancelled, you are still liable for the conduct arising from your use of our products or services prior to the cancellation, including but not limited to possible liability for breach of contract, liability for damages, and performance obligations.
Article 12: Special Note on Combat Systems
Certain of our services may contain combat systems in which users can freely battle each other. For such of our services containing combat systems, once you click "Accept" (or other words with the same meaning, such as "Agree") and install the corresponding our game, or register, start using, and/or continue to use the corresponding our game or our services, you will be deemed to agree to all free‑for‑all combat behaviors in the game's combat system and agree to comply with the rules of free‑for‑all combat.
Article 13: Types and Definitions of Penalties
If you violate the provisions of this Agreement, in addition to the corresponding penalties under other provisions, you may also suffer one or more of the following penalties:
(1) Warning: A warning is merely an educational guideline for players who violate game rules and is a way to properly manage game operations;
(2) Mute: Closing some or all chat channels for the offending player, temporarily suspending the online dialogue function of the player's user account, making it impossible for the player's user account to converse with other players, until the penalty expires or is cancelled;
(3) Temporary freeze of some or all in‑game functions: Restricting the game character of the offending player, limiting their partial game operations, until the penalty expires or is cancelled;
(4) Permanent freeze of some or all in‑game functions: Restricting the game character of the offending player, limiting their partial game operations, and permanently not lifting or releasing such restrictions;
(5) Temporary login ban: The offending player's user account will be temporarily unable to log in to one or several of our games for a certain period of time, until the penalty expires or is cancelled;
(6) Permanent login ban: The offending player's user account will be permanently unable to log in to our services;
(7) Forced offline: Forcibly removing the offending player from the current game, terminating the execution of the player's current game program;
(8) Account suspension: Suspending or permanently stopping the offending player's game account from logging in to our services;
(9) Delete profile: Deleting the offending player's character profile in the game world, so that the character no longer appears in the game world;
(10) Dissolve organization: Dissolving groups or organizations established by players, including but not limited to guilds, clans, factions, etc.;
(11) Modify nickname: Forcibly modifying nicknames or names that are independently chosen by players, including but not limited to character nicknames and group/organization names;
(12) Temporary restriction of game behavior: The offending player's user account will be restricted from using part or all of the Products and Services for a certain period of time;
(13) Reverse transaction: Reversing improper transactions and restoring the game virtual items exchanged by both parties to the transaction;
(14) Deduction of proceeds from improper transactions: Deducting game virtual items or virtual currency obtained by one or both offending parties in an improper transaction;
(15) Freeze game virtual items: Restricting the relevant functions of the offending player's game virtual items on their game character, including but not limited to use, trading, giving, etc.;
(16) Reclaim game virtual items: Reclaiming game virtual items obtained by players through fraud or other improper conduct, including but not limited to game virtual items;
(17) IP ban: Temporarily or permanently prohibiting the offending user from logging in to a server of a game from an abnormal IP address;
(18) Bear legal liability: If a player's improper conduct causes harm to others or us, or violates current laws and regulations, the offending player shall bear corresponding civil, administrative, or criminal liability in accordance with law;
(19) Other penalty measures: Including but not limited to confiscating improper gains (such as game virtual items obtained through improper means by players), deducting points/values (including but not limited to deleting and additionally deducting experience points such as points/levels/honor, lottery chances, etc.), deleting forum/community posts, blocking forum/community accounts, suspending or permanently stopping players' device recharge functions, suspending, interrupting, or terminating services, etc.
Article 14: In‑Game Anti‑Harassment Handling Rules
We advocate that players take responsibility for their own words and actions, play civilly and healthily. If a player engages in any of the following situations set forth in this Article, they will be penalized in accordance with the provisions of this Article.
14.1 Impersonating the System: In the game, anyone who disseminates or spreads false information to other players by impersonating the system through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban.
14.2 Illegal Websites: In order to maintain cleanliness and harmony in the game world, anyone who promotes illegal websites may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban.
14.3 Improper Language: In the game, anyone who disseminates or spreads improper or indecent information through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban.
14.4 Spam Advertising Information: Conduct that extensively disseminates identical, similar phrases, or content without substantive meaning, as well as any information unrelated to the game (including but not limited to spamming), or posting/disseminating information that disparages, defames, maliciously attacks the game or us, or other false information, may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban.
14.5 Regional Division: In the game, anyone who causes regional disputes through various means or channels may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban.
14.6 Prohibited Substances or Conduct: In the game, anyone involved in acts related to prohibited substances may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban.
14.7 Real‑Life Information and Personal Attacks, Threats, and Insults: Anyone involved in violent acts (including but not limited to verbal violence, such as personal attacks, insults, threats, etc.) that are not directly related to the game world, as well as leaking any game world and real‑life information of other players or our employees, may, depending on the circumstances, be subject to one or more of the following penalties: Mute; Forced offline; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Account suspension; Delete profile; Bear legal liability.
14.8 Promoting or Using Trojans, Cheats, Viruses, etc.: In the game, anyone who disseminates or spreads or uses Trojans, cheats, viruses, etc. through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile; Bear legal liability.
14.9 Promoting Power‑Leveling Services: In the game, anyone who disseminates or spreads information about power‑leveling services through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile.
14.10 Promoting or Conducting Offline Trading: Users may only trade game virtual items within the game or through trading platforms recognized by us (if any). For any conduct by users involving recharging or other transactions on any platform not recognized by us in advance (including but not limited to recharging or purchasing in‑game virtual items through third parties), we will take severe crackdown and penalty measures. We have the right to take various handling measures depending on the specific circumstances, including but not limited to one or more of the following: Warning, point/value deduction, freezing or reclaiming game virtual items, temporary freeze of some or all in‑game functions, permanent freeze of some or all in‑game functions, forced offline, account suspension, delete profile, and taking other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability. Any problems or disputes arising between users as a result shall be borne by the users themselves, and we shall not be responsible for compensating or recovering losses caused by fraud.
14.11 Promoting or Publishing Illegal Information, Seriously Violating Public Order and Good Morals: In the game, any speech or conduct that violates Chinese laws, regulations, and local laws and customs, or breaches social moral and civilizational standards, including but not limited to promoting or participating in gambling, promoting cults, etc., will subject the player to one or more of the following penalties: Warning; Mute; Forced offline; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Delete profile; Bear legal liability.
14.12 Other Harassment: In addition to the above situations in this Article, if a player engages in other harassing conduct that does not comply with laws, regulations, social morals, or game rules, depending on the circumstances, they may be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile; Bear legal liability.
Article 15: Game Management
15.1 During the game, players may communicate with customer service/game administrators (GMs) for various reasons. We will provide official customer service contact information for specific games to facilitate communication between players and GMs. If you encounter problems in the game, you can submit questions through the official customer service contact information, and GMs will provide you with fast and high‑quality services.
15.2 We hope that communication between GMs and players can be helpful to players, but please comply with relevant rules. We will take serious action against the following behaviors:
(1) Impersonating the system or GM: In the game, some players may impersonate the system or GM. If found, you can report to GM through our official customer service contact information and assist in verification. Once confirmed, we will take strict disciplinary measures against them;
(2) Deceiving or attempting to deceive GM: In the game, players should not attempt to take advantage of our trust to deceive or attempt to deceive GM. If found, we will take strict disciplinary measures against such players. Attempts to deceive GM include but are not limited to misleading GM, refusing to provide information, providing false information, and any attempts to "scam" GM;
(3) Violating or ignoring GM prompts: In the game, in order to ensure the common interests of the majority of players and maintain normal game order, GMs may prompt players to perform certain operations or stop performing certain operations. Any conduct that ignores or obstructs such work may result in penalties to the player's game character. Therefore, players should maintain a cooperative attitude;
(4) Interfering with GM work: In the game, if the following behaviors occur, we will take strict disciplinary measures against them:
① Asking GM for any virtual game items (including but not limited to game resources, equipment, etc.);
② Frequently calling GM or sending requests without substantive content;
③ Repeatedly sending help requests to GM that have already been answered or resolved.
(5) Insulting or maliciously attacking GM: In the game, insults or malicious attacks against GM are not permitted. If found, we will take strict disciplinary measures;
(6) Disrupting game order: In the game, if the following behaviors occur, we will take strict disciplinary measures:
① Any malicious game behavior, including but not limited to: tampering with game data; harmful game behavior that has a serious impact on other players;
② Threatening or inciting other players to participate in abnormal game content (including but not limited to spamming, parades, gatherings, etc.).
15.3 If a player is found to violate any provision of Article 15.2, depending on the circumstances, they may be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile; Delete forum/community posts; Block forum/community accounts; Temporary service interruption; Bear legal liability.
15.4 Password Retrieval: In case of password forgetting or loss, please first try to retrieve your password through the bound mobile phone or email account. If you cannot retrieve it, you may collect relevant materials for password retrieval and contact our official customer service contact information as soon as possible for handling. We will have dedicated staff to investigate and handle the matter for you. If you log in to the game with an account of a partner recognized by us and encounter password forgetting or loss, please contact the party that provides the account registration service (i.e., our recognized partner) for handling.
Friendly reminder: No GM or our staff member will ask you for account passwords, security codes, or other information in the game or forums. Please be careful to avoid unnecessary losses.
Article 16: Naming Management Rules
Although character nicknames, names of organizations established by players, etc. can be named by players, in order to maintain cleanliness and harmony in the game world, we do not allow names that involve race, religion, politics, national leaders, state power, sovereignty, territory, obscenity, vulgarity, defamation, intimidation, fraud, offensiveness, coercion, insult, misleading, malicious direction, obvious falsehood, prohibited items, prohibited substances, or any other content that may violate laws and regulations, violate public order and good morals, or harm the interests of others or the public.
If the aforementioned situations are found, the offending player may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban; Modify nickname; Dissolve organization.
Article 17: Rules for Handling Game Bugs and Third‑Party Software
17.1 Game bugs refer to vulnerabilities or unreasonable phenomena in game systems, programs, settings, etc.
Players are obliged to report bugs appearing in the game to GM. It is strictly prohibited for players to directly or indirectly use game bugs, program vulnerabilities, etc. to profit or disrupt game order, or use bugs/vulnerabilities to achieve personal purposes. If a player engages in such conduct, upon verification, they may be subject to one or more of the following penalties: Confiscation of improper gains obtained directly or indirectly by the player through using bugs; deduction of points/values (including but not limited to experience points); transaction reversal; deduction of proceeds from improper transactions; trading function restrictions; forced offline; temporary freeze of some or all in‑game functions; permanent freeze of some or all in‑game functions; temporary login ban; permanent login ban; delete profile; bear legal liability.
17.2 Unauthorized third‑party software refers to any file or program that can be used to gain an advantage in the game but is not part of our software, including cheating cheats and related auxiliary cheats (including but not limited to auto‑leveling, auto‑task completion, acceleration, simulated stat allocation, battle health display, or other operations beyond the game's design scope). If cheating cheats or related auxiliary cheats are found, we will take strict disciplinary measures, including: confiscation of improper gains obtained directly or indirectly by the player through using third‑party software; deduction of points/values (including but not limited to experience points); transaction reversal; deduction of proceeds from improper transactions; trading function restrictions; temporary freeze of some or all in‑game functions; permanent freeze of some or all in‑game functions; forced offline; temporary login ban; permanent login ban; delete profile; bear legal liability.
Any external third‑party software used simultaneously with our software may have adverse effects on the game. The main consequences of using external applications may include unsmooth data transmission, causing players to frequently disconnect or lag. External applications may infect players' terminal devices (including but not limited to mobile phones, tablets, etc.) with viruses, spyware, and other unknown programs. Third‑party software may also steal information stored on players' terminal devices (including but not limited to mobile phones, tablets, etc.) and computers, such as account numbers, passwords, and other personal information.
Article 18: Rules for Handling Account Theft and Theft‑Related Conduct
In order to ensure that players can enjoy a pleasant gaming experience and protect players' legitimate interests from infringement, we will vigorously crack down on and penalize account theft and theft‑related conduct (including but not limited to stealing user accounts, game data, player personal information, assisting thieves in operating and transferring game virtual items, etc.). Once verified or upon request of competent authorities, we have the right, depending on the specific circumstances, to immediately take penalty measures such as temporary restriction of game behavior, reclamation of game virtual items, temporary login ban, permanent login ban, account suspension, deletion of profiles, etc. In serious cases, we reserve the right to pursue the legal liability of the involved players.
Even if you did not actively participate in account theft, if the game virtual items you obtained were acquired by others through theft and then gifted, sold, transferred, or allocated to you, in order to protect the rights of the stolen player and maintain fair and just game order, we have the right to reclaim the game virtual items you purchased.
During the investigation of player theft incidents, in order to quickly investigate and handle the issues, we may request relevant players to assist in the investigation, by means including but not limited to login suspension for investigation, online communication, offline communication, etc.
Article 19: Rules for Handling In‑Game Fraud
Honesty and good faith are fundamental principles in games. Fraud in games refers to the act of obtaining others' game virtual items or other property through false promises, fabricating facts, concealing the truth, deliberate misleading, impersonating others, deliberate confusion, etc., with the intention of illegal possession. In‑game fraud includes nickname similarity fraud, impersonating friends, impersonating officials, and other forms.
If a player commits fraud within the game, we will take various handling measures depending on the circumstances of the fraud, including but not limited to one or more of the following: reclamation of game virtual items; deduction of points/values (including but not limited to experience points); temporary freeze of some or all in‑game functions; permanent freeze of some or all in‑game functions; forced offline; temporary login ban; permanent login ban.
Even if you did not actively participate in fraud, if the game virtual items you obtained were acquired by others through fraud and then gifted, sold, transferred, or allocated to you, in order to protect the rights of the stolen player and maintain fair and just game order, we have the right to reclaim the game virtual items you purchased.
Article 20: Rules for Handling Improper Conduct Related to Recharge
20.1 Honesty and good faith are also fundamental principles that users should follow in recharge‑related conduct. After a user successfully recharges for our services and obtains usage rights to virtual items or value‑added services (collectively referred to as "Recharge Benefits"), if the user has any misunderstandings, dissatisfaction, suggestions, or other concerns regarding our services, they may notify us at any time through our official customer service contact information. If the user chooses not to use such means but instead separately initiates a refund operation, they shall immediately notify us through our official customer service contact information to deduct the corresponding Recharge Benefits; if the user still retains the recharge services after initiating the refund operation, this constitutes dishonest conduct, and we will take severe crackdown and penalty measures, including but not limited to one or more of the following: warning, point/value deduction, freezing or reclamation of game virtual items or value‑added services, temporary freeze of some or all in‑game functions, permanent freeze of some or all in‑game functions, forced offline, account suspension, deletion of profiles, and taking other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability (including but not limited to civil and criminal liability).
20.2 Third‑Party Recharging is Strictly Prohibited: Users may only recharge within the game or through trading platforms recognized by us (if any). For any conduct by users involving recharging on any platform not recognized by us in advance (including but not limited to users recharging through e‑commerce platforms or other third parties), we will take severe crackdown and penalty measures. Once verified, we have the right, depending on the specific circumstances, to take various handling measures, including but not limited to one or more of the following: warning, point/value deduction, temporary freeze or reclamation of game virtual items, temporary freeze of some or all in‑game functions, permanent freeze of some or all in‑game functions, forced offline, temporary login ban, permanent login ban, account suspension, deletion of profiles, and taking other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability.
Article 21: Rules for Handling Data Anomalies
If we discover that user data is abnormal or there is illegal or other improper conduct, "Other Improper Conduct" includes but is not limited to: (1) using bugs or abnormal gameplay to improve game character data or in‑game character rankings; (2) conducting transactions not for the purpose of normal game entertainment and interaction needs; (3) abnormal trading conduct aimed at transferring game virtual items or enhancing the strength of specific game characters, including but not limited to purchasing game virtual items not needed for one's own game character, trading game virtual items at abnormal prices, and trading game virtual items among multiple game accounts controlled by oneself. We have the right to investigate and take corresponding measures, including but not limited to one or more of the following: (1) deleting game virtual items; (2) confiscating improper gains; (3) rolling back or resetting data; (4) muting; (5) temporary login ban; (6) permanent login ban; (7) temporary isolation; (8) permanent isolation; (9) forced offline; (10) transaction reversal; (11) deduction of proceeds from improper transactions; (12) trading function restrictions; (13) suspending until deleting the user account. Users shall not have the right to require us to bear any liability as a result.
Article 22: Rules for Handling Conduct of Seeking Improper Gains
You understand and agree that we provide our game services to allow users to experience rich and colorful game content, not to use our services to earn real‑world money or seek economic benefits. If users do not focus on experiencing game content but primarily engage in trading and profit‑making activities in the game, this will undermine the fairness or balance of the in‑game economic system, thereby adversely affecting other users' gaming experience and the game itself. Therefore, you undertake not to engage in game conduct or trade virtual items for profit‑making purposes. Any situation where game conduct or trading virtual items is carried out for profit‑making purposes will be deemed as seeking improper gains, including but not limited to users who:
(1) Register multiple user accounts and/or game character IDs to engage in game conduct for profit‑making purposes;
(2) Engage in single or series of in‑game output gameplay and sell the obtained virtual items for profit;
(3) Exploit the price differences of virtual items between different servers to buy and sell virtual items across servers for profit;
(4) Act as intermediaries for game account or virtual item transactions, charging fees for profit;
(5) Trade user accounts or virtual items on trading platforms for profit;
(6) Use game conduct and game content to organize or participate in gambling, implement or participate in theft of others' property or virtual items, or other suspected illegal and criminal acts;
(7) Any other in‑game profit‑making conduct not for the purpose of normal game entertainment and interaction needs.
We have the right to simultaneously take the following measures against users who seek improper gains: deduct points/values from all user accounts involved in seeking improper gains (including but not limited to accounts that obtained, transferred, or sold game virtual items), reclaim game virtual items, temporarily freeze some or all in‑game functions, permanently freeze some or all in‑game functions, force offline, temporarily isolate, permanently isolate, suspend accounts, reverse transactions, deduct proceeds from improper transactions, restrict trading functions, delete profiles, and take other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability.
Article 23: Character Protection Rules
If you report that your character has been stolen, hacked, or there are other abnormal situations, or if we discover signs that your character has been stolen, shared, or abused, or other abnormal situations, in order to protect your game character, game virtual items, etc. from illegal infringement, we will investigate your character and, depending on the circumstances, take protective measures (including but not limited to temporarily freezing the character) during the investigation. Please follow our guidance and submit relevant materials to cooperate with our investigation, so that the protective measures on your character can be lifted as soon as possible.
Article 24: Rules for Using Game Footage
Without our prior written permission, you shall not publicly display, reproduce, disseminate, or broadcast all or part of the game footage in our services through third‑party software, websites, platforms, etc. Otherwise, we will have the right to take various handling measures depending on the circumstances of your breach, including but not limited to one or more of the following, and we reserve the right to further pursue your legal liability: temporary login ban, forced offline, account suspension.
Article 25: Damages
If a user violates this Agreement or applicable laws and regulations, causing us or third parties to suffer damages, the user shall bear full liability and compensate for all losses, and we have the right to take all reasonable actions, including but not limited to reclaiming game virtual items and recovering the amount of losses from the user.
Article 26: Force Majeure
We shall not be liable for losses caused by force majeure. Force majeure as referred to in this Agreement includes: natural disasters, changes in laws, regulations, or government orders, reasons unique to the nature of network services, such as failures of domestic and foreign basic telecommunications operators, defects in computers, terminal equipment, or Internet‑related technologies, limitations of Internet coverage, viruses on computers or terminal equipment, hacker attacks, and other objective circumstances that cannot be foreseen, avoided, or overcome within the legal scope.
Article 27: Links and Advertising Information
27.1 All links provided by us on our official website, game official website, game official WeChat public account, and in games may link to websites of other individuals, companies, or organizations. The purpose of providing such websites is to facilitate users' own searches or access to relevant information. We do not guarantee the authenticity, completeness, timeliness, credibility, etc. of the products, services, or information provided by the linked individuals, companies, or organizations. These individuals, companies, or organizations do not have any employment, agency, partnership, or other similar relationship with us.
27.2 We may publish commercial advertisements or other promotional activity information on our official website, game official website, game official WeChat public account, and in games. These advertisements or promotional activity information are provided by advertisers or commercial service providers, who bear corresponding liability. We only provide the medium for publishing such content. The goods or services you purchase through such linked websites or advertisements involve transactions that occur solely between you and the provider of such goods or services, and are not related to us. We shall not bear any legal liability for the transaction conduct arising between you and the provider of such goods or services, and you should pay special attention to this.
Article 28: Game Data
Any data information generated and stored on our servers during your participation in the game, including but not limited to account data information, character data information, level and virtual item data information (except for personal identity data such as your name, ID number, phone number, etc.), is part of the game and is owned and managed by us. Users have the right, subject to compliance with game rules, to modify, transfer, or dispose of the data information belonging to their own user accounts through legitimate means.
Article 29: Notices
All notices sent to users by us may be transmitted in the form of announcements on our official website, in‑game, on the game official website, or on important pages of the game official WeChat public account, or via email, conventional phone, mobile phone, QQ, WeChat, letters, etc.
Article 30: Intellectual Property Rights and Authorization Regarding User‑Provided Content
In our game services, you may need to provide content to us through uploading, posting, and other means. In such cases, you still retain full intellectual property rights to such content.
You hereby expressly agree that, at the same time as you provide content to us through uploading, posting, and other means, you irrevocably grant us and our affiliates a global, perpetual, royalty‑free license to use, disseminate, reproduce, modify, sublicense, translate, publish, perform, and display such content, as well as to create derivative works using such content.
You agree that we may, at our discretion, decide whether to attribute the aforementioned content and in what manner to do so, based on the specific usage circumstances or scenarios of the content you provide. You shall not assert against us any moral rights such as the right of publication, right of attribution, right of integrity, or right of modification for our use of the aforementioned content in accordance with this Agreement.
You irrevocably authorize us to, in our own name or through professional third parties, pursue rights against infringements of the lawful rights and interests of the aforementioned content, and any proceeds generated therefrom shall belong to us. Forms of rights enforcement include but are not limited to: monitoring infringements, sending cease‑and‑desist letters, filing lawsuits or arbitrations, mediation, settlement, etc. We have the right to make decisions regarding rights enforcement and implement them independently.
Article 31: Miscellaneous
31.1 Test Servers and Experience Servers
(1) Test servers (Test Servers) refer to servers through which we provide Products and Services to users during the testing phase of game products (including but not limited to closed beta, internal beta, and open beta).
Experience servers (Experience Servers) refer to servers introduced by us in certain game products for testing the stability of the latest version of game systems and content, where users can experience the latest products and services.
(2) All information and materials on Test Servers and Experience Servers are not within the scope of service custody. Once you log in to a Test Server or Experience Server and accept the game services provided on such server, you indicate that you voluntarily accept the following terms:
The service content provided on Test Servers or Experience Servers is non‑official versions and may differ from official service content, and there may be program instability or data loss;
We will perform maintenance on Test Servers or Experience Servers from time to time, and may delete all or part of the data on Test Servers and Experience Servers as needed (including but not limited to characters, experience points, items, and any related records and information in your account), or use them lawfully without assuming any liability to users;
Considering the unstable nature of Test Servers and Experience Servers, we have the right not to provide users logging in to Test Servers and Experience Servers with the various customer services announced on the game official website.
31.2 Without our prior written consent, users shall not assign their rights or obligations under this Agreement. We have the right to exercise our rights or perform our obligations under this Agreement through our subsidiaries or other affiliates.
31.3 The headings of all clauses in this Agreement are for convenience of reading only and have no substantive meaning and shall not be used as a basis for interpreting this Agreement or the relevant clauses.
31.4 If any clause in this Agreement is held to be wholly or partially invalid or unenforceable for any reason, the other clauses of this Agreement shall remain valid and enforceable.
31.5 Our failure to exercise, delay in exercising, or failure to fully exercise any right under this Agreement or in accordance with law shall not be deemed as a waiver of such right, nor shall it affect our exercise of such right in the future.
31.6 The formation, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China, excluding the application of all other conflict of laws rules. This Agreement is entered into in Tianhe District, Guangzhou. If any dispute arises between the parties regarding the content or performance of this Agreement (including but not limited to contractual or other property rights disputes), the parties shall negotiate in good faith to resolve it; if negotiation fails, the parties agree to submit the dispute to the People's Court of Jing'an District, Shanghai for jurisdiction and handling.
31.7 This Agreement shall be entered into and become effective on the date the user completes registration of our account. Even if the user does not complete registration of our account, but obtains and uses the Products and Services provided by us through any other means, this Agreement shall be deemed to have been entered into and become effective on the date the user obtains and uses the Products and Services.
Shanghai Feimo Network Technology Co., Ltd.
Update Date: February 20, 2025
Before using our Products and Services, we recommend that you carefully read all relevant agreements and confirm that you fully understand them before deciding whether to use our Products and Services. Please be aware that this policy only applies to information collected by us through this product in providing services to you, and does not apply to information collected by third parties that access this product to provide products or services to you.
Additionally, users are reminded that if this Agreement is amended or implementing rules are issued, we will announce them on the relevant pages of this website and on important pages of the game. If you do not agree to such amendments or implementing rules, you may voluntarily cancel the network services obtained. If you do not actively cancel the services within 15 days after the announcement of the amendments or implementing rules, you will be deemed to have accepted the changes or implementing rules; if you continue to use our Products and Services after the announcement, you will also be deemed to have accepted the changes or implementing rules.
Important Notes:
Before using our Products and Services, please carefully read all terms of this Agreement, especially those that exempt or limit our liability, limit user rights, and govern applicable law and dispute resolution. These clauses shall apply to the maximum extent permitted by Chinese law, and you should carefully confirm them.
If you do not agree to any term of this Agreement, please do not register or use our Products and Services, and do not accept our Products and Services. Once you click or check "Accept" or "Agree" or similar options, or register, start using, and/or continue to use the Products and Services, you will be deemed to have agreed and accepted all terms of this Agreement. Thereafter, you shall not raise any defense on the grounds that you have not read/agreed to the content of this Agreement or similar reasons.
Please note that we may amend, supplement, delete, update, etc. this Agreement from time to time. You agree to always check the latest version of this Agreement. Before using our Products (or Services), please carefully read and understand this Agreement to ensure that you always understand the latest version. If you do not agree or accept the terms of this Agreement, you should not continue to use our Products and Services; otherwise, you will be deemed to have accepted the revised terms of this Agreement and shall not claim any compensation or damages.
If you are under 18 years of age or not a person with full civil capacity, please read this Agreement with your legal guardian, and pay special attention to the terms regarding minors. If a minor continues to use our games and services, the minor user will be deemed to have obtained the legal guardian's consent to the minor's acceptance of our games and services, payment to our games, and agreement to all terms of this Agreement.
Article 1: Content and Validity of the Agreement
This Agreement includes the text of this Agreement and its revised versions, as well as all privacy policies, various policies, rules, statements, announcements, notices, warnings, alerts, explanations, etc. that we have published or may publish, update in the future (hereinafter referred to as "Rules"). The aforementioned Rules constitute an integral part of this Agreement and have the same legal effect as this Agreement.
Article 2: Service Content
2.1 The specific content of the Products and Services shall be provided by us according to actual circumstances, and we may update the game or change or restrict some functions or effects of the game. We may, at our sole discretion, change, interrupt, or terminate part or all of the Products and Services at any time without prior notice to you, except where advance notice is required by laws and regulations. If your actions violate laws, regulations, or the provisions of this Agreement, and we terminate or suspend your use of any of our Products and Services in accordance with relevant provisions, we shall not be liable to you and shall have the right to hold you liable accordingly.
2.2 When providing Products and Services, we may charge a certain fee to users. In such cases, a clear indication will be given on the relevant pages. If you do not agree to pay such fees, you may choose not to accept the corresponding Products and Services.
2.3 We provide Products and Services to users through server‑side equipment connected to the Internet. In addition, the equipment related to the Products and Services (such as computers, mobile phones, modems, and other devices related to Internet access) and the required expenses (such as telephone charges, Internet access charges, and software fees paid for Internet access) shall be borne by the users themselves.
2.4 We provide the Products and Services to you on an "as‑is" basis. We do not warrant that our Products and Services will be error‑free and uninterrupted, that all defects will be corrected, or that they will be free from viruses or any other harmful factors. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, express or implied, including but not limited to warranties of performance, fitness for a particular purpose, merchantability, reliability, accuracy, completeness, virus‑free, timeliness, security, uninterrupted, error‑free, or non‑infringement with respect to our Products and Services.
2.5 In no event shall we be liable for any losses you suffer during your use of our game services caused by force majeure events. Such force majeure events include, but are not limited to: national laws, regulations, policies, orders of state authorities, or other unforeseeable, unavoidable, and insurmountable events such as earthquakes, floods, snowstorms, fires, tsunamis, typhoons, strikes, wars, etc.
2.6 Our games may suffer anomalies in your game account data (including game characters, game items, game equipment, game currency, etc.) due to game bugs, version update defects, third‑party virus attacks, or any other factors. Before the cause of the data anomaly is ascertained, we have the right to temporarily freeze the game account; if it is found that the data anomaly is caused by abnormal game behavior, we have the right to restore the game account data to its original state before the anomaly (including but not limited to recovering transferred data from third parties), and we shall not be liable to you. If there are system failures, security vulnerabilities, program bugs, program errors, or similar issues, we have the right to restore game data to a certain date in order to maintain game balance. Users shall not claim compensation or damages for such actions.
2.7 We do not authorize you to obtain game accounts, game items, game equipment, game currency, etc. through purchase, acceptance of gifts, or other means from any third party. We are not responsible for third‑party transactions and will not accept appeals arising from any third‑party transaction disputes.
2.8 Advertisements, links, or other content placed by third parties in our games are provided by such third parties, and you shall judge their authenticity on your own. We make no express or implied warranties as to such content.
2.9 There is an objective incompatibility between different operating systems (e.g., Android, Apple iOS), which is not caused by us. This may result in your recharges and game data on one operating system being unable to be smoothly transferred to another operating system. You shall bear the risks of recharge losses and game data loss caused by switching between different systems, and shall not require us to bear any liability.
2.10 You fully understand that our games may include mandatory PvP (player versus player) battles or gameplay. If you do not agree to forced PvP, please do not enter that game; your entry shall be deemed as your agreement to such gameplay and acceptance of the corresponding consequences.
2.11 Any consequences arising from user personal errors, mistakes, or improper operations shall be borne by the user, and we shall not provide any compensation or damages.
2.12 We have the right to split or merge game servers according to the provision status of Products and Services. You acknowledge and agree that we have the right to transfer your character information and role files in the game to other game servers according to our own operational arrangements, and this shall not constitute a breach of contract.
Article 3: Intellectual Property Rights
3.1 We lawfully enjoy all legitimate rights and interests in our games (including but not limited to intellectual property rights such as computer software copyrights, artistic work copyrights, patent rights, and the right to operate the games), or have obtained lawful authorization from the corresponding rights holders, thereby having the right to provide games and/or game services to users. With respect to our games (including but not limited to the game as a whole and all content, components, or constituent elements involved in the game) and all information content related to the games (including but not limited to text, pictures, audio, video, charts, interface designs, layout frameworks, relevant data or electronic documents, etc.), unless prior written authorization is obtained from us or otherwise expressly provided by law, no one may use, copy, disseminate, forge, imitate, modify, adapt, translate, compile, publish, reverse compile, reverse engineer, or perform other reverse engineering activities in any form. Otherwise, we have the right to immediately terminate the provision of Products and Services to the user and pursue the infringer's liability in accordance with law, requiring the user to compensate for all losses.
3.2 The Products and Services may involve third‑party intellectual property rights. If such third parties have requirements for your use of such intellectual property rights in the Products and Services, we will inform you of such requirements in an appropriate manner, and you shall comply with them.
3.3 Notwithstanding any other provisions of this Agreement, all ownership, intellectual property rights, and related rights and interests in the game data generated during your use of our Products and Services shall belong to us, and we have the right to preserve and dispose of such game data. Among them, our retention period for the purchase records of game virtual currency purchased by users shall comply with relevant laws and international policies. The retention period for other game data shall be determined by us at our own discretion, except where otherwise provided by national laws and regulations.
3.4 All rights not expressly granted to you under this Agreement are reserved by us or the respective rights holders.
Article 4: Game Use License and Restrictions
4.1 On the condition that you agree and accept all terms of this Agreement, we agree to grant you a non‑commercial, revocable, changeable, non‑exclusive, non‑transferable, and non‑sublicensable right to use our games and services. You may install and run one copy of the game software in the manner designated by us and enjoy the services provided, within the scope of authorization. If you need to use our games and services beyond personal use or for any commercial purpose, you shall obtain separate authorization from us. Any installation, use, access, display, operation, commercial use, etc. without our permission shall constitute infringement, and we have the right to immediately terminate the provision of Products and Services to you and pursue your infringement liability in accordance with law, requiring you to compensate for all losses.
4.2 Unless otherwise agreed in this Agreement, without our prior written consent, you shall not engage in any of the following acts (whether for profit or not):
(1) Copying, recording, decompiling, disassembling, disseminating, or displaying all or part of our software programs, user manuals, and other graphic, audio, and visual materials, or reverse engineering any function or program of our software;
(2) Publicly displaying and broadcasting all or part of our games/services in various forms and on various platforms (including but not limited to live streaming platforms, websites, APPs, etc.);
(3) Renting, selling our games, and/or using our games for any profit‑making or non‑profit‑making activities;
(4) Modifying or covering the service name, company logo, trademark (or) copyright information, other intellectual property statements, etc. on our game programs, images, animations, packaging, manuals, and other content; and/or
(5) Other acts that violate the Trademark Law, Copyright Law, Regulations on the Protection of Computer Software, relevant laws and regulations, and international treaties.
Article 5: Pricing Policy
5.1 We have the right to determine the charging methods and pricing standards for the Products and Services provided. We may set different pricing standards and charging methods for different Products and Services, and may also determine different charging methods and pricing standards for the Products and Services we provide at different stages. Moreover, we have the right to adjust the pricing policy at any time as needed.
5.2 The specific charging methods and pricing standards, including but not limited to the charging standards for our games, the usage rights of virtual items in the games, and the specific charging standards for value‑added services (if any), shall be announced by us in a manner customary in the online game industry on APP STORE or other distribution channels, in‑game item malls, item purchase interfaces, game official websites, and other game modules. If the pricing standards or charging methods change, and you do not stop using our Products or Services, you will be deemed to have accepted our adjusted pricing standards and charging methods.
5.3 You acknowledge and agree that when you recharge and exchange for in‑game rights and interests (such as game currency, items, equipment, etc.) in your account with usage rights to our relevant Products and Services, we may simultaneously grant you a certain proportion of bonus rights and interests. When you use and consume rights and interests in the game, if the rights and interests obtained by recharge and exchange are indistinguishable from the bonus portion, the rights and interests obtained by recharge and exchange shall be deemed to be used and consumed first.
5.4 You acknowledge and agree that if your transaction for purchasing or exchanging game virtual items and other value‑added services through game recharging is cancelled or restored to its original state due to refunds or constituting invalid civil acts, etc., we have the right to deduct the game virtual items and other value‑added services corresponding to the cancelled or restored transaction that were delivered to your game account. If the game virtual items or other value‑added services involved in the aforementioned cancelled or restored transaction have been gifted to other users, you, or when you are the recipient user, agree that we may deduct such game virtual items or other value‑added services from the recipient's game account. If the game virtual items and other value‑added services in your or the recipient's game account are insufficient for deduction, we may deduct the shortfall first when such game virtual items and other value‑added services are subsequently added to your or the recipient's game account.
5.5 For our charging Products and Services, users shall purchase our Products and Services in accordance with the pricing policy determined by us. If a user fails to purchase our Products and Services in accordance with the pricing policy determined by us, we may immediately cease providing such Products and Services to the user.
5.6 Unless otherwise expressly provided by law, users shall not request us to refund any fees already paid by the user to us (hereinafter referred to as "Refund"), regardless of whether such fees have been consumed. We have the right to decide whether, when, and in what manner to refund users. If we agree to a refund, the user shall compensate for the fees incurred from payment channels such as credit cards or mobile phones used at the time of payment. You acknowledge and agree that such fees shall be deducted from the refunded amount. For users who violate this Agreement, we have the right to refuse a refund. Recharge amounts, virtual currency, virtual items, etc. that we give away during the provision of Products and Services are not refundable or redeemable for cash.
Article 6: Game Virtual Items
6.1 Game virtual items (or "Virtual Items" for short) include but are not limited to game characters, resources, game virtual currency, items (including but not limited to chips, development materials, costumes, pets, furniture, etc. in the game), the ownership of which belongs to us, our affiliates, or partners. Users may only use them in accordance with legal provisions and game rules during the server operation period. You acknowledge and agree that if you use legal tender to recharge and purchase or exchange game virtual items and other value‑added services, the game virtual items and other value‑added services you purchase or exchange cannot be refunded or exchanged for legal tender, except where otherwise mandatory provided by law.
6.2 For all types of virtual items and value‑added services in the game, if there is no special indication of a usage period, or if the indicated usage period is "permanent" or other words with the same or similar meaning as "permanent" (such as "unlimited", "no restriction", etc.), the usage period shall be from the date you obtain such game virtual items or other value‑added services until the date the game ceases operation; if there is a special indication of the usage period, the usage period shall be subject to the specially indicated period. If the usage period expires, or the service count is exceeded, or the game ceases operation, we have the right to withdraw the usage rights at any time without further notice to the user (such usage period, once commenced, shall not be interrupted, suspended, or restarted for any reason).
Article 7: Account and Password
7.1 You undertake to register our account or an account of other partners recognized by us with your true, lawful, accurate, and valid identity information and other relevant information, and to accept Products and Services under such account (hereinafter also referred to as "User Account"). You shall not register with another person's identity information for real‑name registration. All personal registration information provided by you may be used as the sole basis for identifying the association of the game account and verifying the user's identity. You agree to provide supporting materials for such information as required by us so that we may verify your identity.
7.2 User Account Use and Custody
(1) We have the right to examine whether the identity information provided by you is true and valid, and shall actively take reasonable measures such as technical and management measures to ensure the security and validity of your user account; you are obliged to properly keep your user account and password, and to use your user account and password correctly and safely. In the absence of sufficient contrary evidence, the right to use the user account belongs to the initial registrant. Without our consent and registration, you shall not buy, sell, gift, exchange, transfer, lend, share, inherit, etc. the right to use the account. If you fail to fulfill your obligations under this paragraph, resulting in loss of account password, account theft, or other situations that cause damage to you, us, our affiliates, or third parties, you shall bear the legal liability arising therefrom, and we shall not bear any liability. We may also take one or more measures against your game account, including but not limited to those set forth in Article 13 of this Agreement.
(2) You shall enjoy rights and bear liability in accordance with law for the acts conducted under your user account.
(3) Once you discover that your user account or password is being illegally used by others or there is abnormal use, you shall promptly notify us in the manner published by the account service provider, and have the right to request us to take measures to suspend the login and use of that user account.
(4) If you do not provide valid personal identity information or proof, or if the valid personal identity information or proof provided by you does not match the registered identity information, we have the right to refuse your above request. Any loss incurred by you as a result shall be borne by you.
(5) In order to protect your legitimate rights and interests, if you provide us with valid personal identity information consistent with the registered identity information and we verify it, we shall provide you with necessary assistance and support such as account registrant proof, original registration information, etc. in accordance with law, and provide relevant evidentiary information and materials to relevant administrative authorities and judicial authorities as needed.
7.3 You agree that all information, data, and records related to your game account (including but not limited to login records, post‑login behavior records, point card information, etc.) shall be subject to the data recorded in our system.
Article 8: User Information Protection and Collection
8.1 When we require you to provide information related to your personal identity, we shall disclose our privacy policy to you in a clear and conspicuous manner in advance, and take necessary measures to protect the security of your personal information. Without your permission, we shall not provide, disclose, or share to third parties your name, personal valid identity document number, contact information, home address, and other personal identity information in your registration materials, except in the following cases:
(1) You or your guardian authorizes us to disclose such information;
(2) Relevant laws require us to disclose such information;
(3) Judicial authorities or administrative authorities request us to provide such information in accordance with legal procedures;
(4) We file a lawsuit or arbitration against you in order to protect our own legitimate rights and interests;
(5) Providing personal identity information at the lawful request of your guardian; and/or
(6) When required by stock exchanges, securities regulatory authorities, and accountants, lawyers, and technical personnel who possess professional knowledge and confidentiality obligations.
To protect your privacy rights and regulate the use of your personal information, we have formulated a Privacy Policy. Please carefully read the contents of that policy.
8.2 In addition to the aforementioned personal information, you agree and authorize us to collect other necessary information from you based on the requirements of administrative/judicial authorities or for security, user experience optimization, and other considerations. However, we may only collect and use such information for the purpose of performing this Agreement.
8.3 You acknowledge and agree that under any of the following circumstances, we have the right to include your game account in the applicable anti‑addiction system and take corresponding anti‑addiction measures:
(1) The system determines that you are a minor;
(2) The real‑name identity information you submitted is not in compliance with the requirements;
(3) Your real‑name verification fails;
(4) We have reasonable grounds to believe that you need to be included in the anti‑addiction system;
(5) Other circumstances required by national laws, regulations, or policies.
In addition, in order to further improve the accuracy of real‑name authentication and provide you with better security protection, we may enable facial recognition verification in some games or for some users, and identify and record your gaming behavior based on minor protection policies, and determine whether gaming behavior conforms to the characteristics of minor gaming behavior. If our game requires you to undergo facial recognition verification and you fail or refuse it, we may also include your game account in the applicable anti‑addiction system and take corresponding anti‑addiction measures.
For game accounts included in the corresponding anti‑addiction system, we have the right, in accordance with relevant national laws, regulations, and policies, this Agreement, other relevant rules and system provisions, our game operation strategies, or the reasonable requirements of your guardian, to take one or more of the following measures:
(1) Provide information related to your game (including but not limited to login information, recharge transaction records, etc.) to your legal guardian, so that your legal guardian can timely or simultaneously understand your gaming situation;
(2) Restrict the consumption limit of your game account;
(3) Take technical measures to block certain games or certain functions of games, or limit your gaming time or duration;
(4) Cancel or delete your game account and game data and other related information;
(5) Other reasonable measures requested by your legal guardian or deemed appropriate by us to restrict or prohibit you from using our games;
(6) Relevant measures required by national laws, regulations, or policies.
8.4 You hereby agree and authorize us to collect your user information for the purpose of performing this Agreement, including the information you provide in the real‑name registration system, game data under your game account, and other information you provide to us during your use of our services or that we need to collect for security, user experience optimization, and other considerations. Our use of your user information shall comply with this Agreement and relevant laws.
At the same time, you understand and agree that we may send you various information, including event information, promotional information, etc., regarding our games and/or our other products or services, via email, SMS, or other methods.
8.5 To the fullest extent permitted by applicable law, we may transfer your personal data (including relevant account, password information, and personal data) to the party that continues to provide services. You hereby agree that we have the right to make such transfer and provision, and agree that after we complete the transfer and provision, we will no longer assume any obligations or responsibilities for your original data. However, we do not guarantee that we will be able to find a suitable service provider or service method to replace us in continuing to provide Products and Services, nor do we guarantee that the Products and Services provided by the service provider we find, or the changed game methods, will meet your requirements.
Article 9: Terms for Minors
9.1 We will, in accordance with relevant laws, regulations, and the provisions of this Agreement, take measures to protect the legitimate rights and interests of minors during their use of our Products and Services, including but not limited to real‑name authentication, age‑appropriate reminders, technical measures to control access, prohibiting minors from accessing inappropriate games or game features, restricting minors' gaming time, and limiting consumption amounts, in order to prevent minors from becoming addicted to online games.
9.2 During your use of our Products and Services, you should avoid publishing or generating any content that is harmful to the physical and mental health of minors, and jointly create a healthy online environment.
9.3 Parents or other guardians of minor users also have the statutory obligation to manage and supervise minors' use of terminal devices, as well as online game recharges and consumption, and should prevent minors from becoming addicted to games, strictly control and provide relevant bank or payment account permissions, and avoid minors using adult accounts for continuous, large‑amount consumption, thereby causing unnecessary losses.
9.4 When adult users or guardians apply for a refund on the grounds that the minor's actual use and consumption exceeds the statutory limit and is refundable in accordance with the law, they shall provide sufficient and appropriate evidence to verify such claim; otherwise, we will not be able to implement the corresponding refund. If we implement a refund in accordance with laws and regulations, to avoid disputes between the parties, you agree to perform necessary identity verification and communication assistance as required by us, and sign relevant commitments.
9.5 If a minor, pretending to be an adult, registers, obtains, or uses our accounts, uses Products and Services, or makes payments to us, causing losses to us (including but not limited to refunds, administrative penalties, goodwill damage, etc.), the parents (guardians) of such minor shall compensate us in full. At the same time, we have the right to immediately take any lawful measures to restrict such account and accounts associated with such account, including but not limited to temporary or permanent freezing of the account, and partial or complete termination of providing our various Products and Services. We have the right to use the personal identity information submitted by the user as the basis for determining whether the user is a minor.
Article 10: Improper Game Conduct
10.1 You shall be responsible for all conduct under your game account, and shall not engage in any conduct involving the following:
(1) Opposing the basic principles established by the Constitution of the People's Republic of China;
(2) Endangering national security, leaking state secrets, subverting state power, or undermining national unity;
(3) Damaging national honor or interests;
(4) Inciting ethnic hatred, ethnic discrimination, or undermining ethnic unity;
(5) Undermining national religious policies, or promoting cults and feudal superstitions;
(6) Spreading rumors, disrupting social order, or undermining social stability;
(7) Spreading obscenity, pornography, gambling, violence, homicide, terror, or inciting crime;
(8) Insulting or defaming others, or infringing upon the lawful rights and interests of others;
(9) Promoting or inciting the use of cheats, private servers, and Trojans;
(10) Posting any content such as links that we reasonably deem inappropriate or not approved by us;
(11) Containing any other content prohibited by the laws and administrative regulations of the People's Republic of China.
10.2 Unless permitted by the laws of the People's Republic of China or with our prior written permission, you shall not engage in the following conduct:
(1) Deleting information on copyright and other intellectual property rights from the game and its copies;
(2) Reverse engineering, decompiling, disassembling, or otherwise attempting to discover the software code (including but not limited to the source code of the software) of the game software;
(3) Scanning, probing, or testing the game software to detect, discover, or find possible bugs or vulnerabilities;
(4) Copying, modifying, adding, deleting, linking, or creating any derivative works of the data released to any terminal memory during the operation of the game software, the interactive data between the client and server during the operation of the software, and the system data necessary for the operation of the software, in forms including but not limited to using plug‑ins, cheats, or unauthorized third‑party tools/services to access the software and related systems;
(5) Modifying or forging instructions or data during the operation of the software, adding, deleting, or changing the functions or operational effects of the software, or operating or disseminating to the public the software or methods used for the above purposes, whether or not for profit;
(6) Using third‑party software, plug‑ins, cheats, or systems not developed or authorized by us to use our games and game services, or producing, publishing, or disseminating third‑party software, plug‑ins, cheats, or systems not developed or authorized by us;
(7) Using, renting, lending, copying, modifying, linking, reprinting, compiling, publishing, or establishing mirror sites for content in which we have intellectual property rights or interests in the game;
(8) Establishing mirror sites for our games, or taking web snapshots, or using server emulation or other means to provide others with services identical or similar to our game services;
(9) Separating any part of our game for separate use, or engaging in any other use inconsistent with this Agreement;
(10) Using, modifying, or obscuring the name, trademark, or other intellectual property of our games; and/or
(11) Other conduct not expressly authorized in writing by us.
10.3 You shall not use our games, services, or participate in our events through improper or unfair means.
You shall not interfere with our normal provision of Products and Services, including but not limited to: attacking or intruding into our website servers, or logging in or attempting to log in to servers at a frequency exceeding normal user login needs within a concentrated period, thereby overloading the website servers; cracking or modifying our software programs; attacking, intruding into our game servers/game server programs, or overloading game servers; producing, publishing, disseminating, or using any form of auxiliary tools or programs that hinder game fairness (including but not limited to "cheats", where "cheats" refer to any programs independent of the game software that can affect game operations while the game is running, including but not limited to simulating user operations, changing the operating environment, modifying data, forging device information, forging IP, and all types thereof). You shall not: use program vulnerabilities or errors (bugs) to disrupt the normal operation of the game or disseminate such vulnerabilities or errors (bugs); unreasonably interfere with or obstruct others from using the games and services provided by us; use our games in an abnormal or illegal manner (including but not limited to using our games to log in to private servers); use abnormal methods to log in to games (including but not limited to using third‑party software or systems not developed, authorized, or approved by us to log in to games), use network accelerators or other cheat software or robot programs, or maliciously damage service facilities or disrupt normal service order; modify, translate, annotate, organize, compile, or adapt our games/software; use possible technical defects or vulnerabilities in our games/software or online game systems to profit for oneself or others in various forms (including but not limited to duplicating game virtual items) or engage in other improper conduct.
You agree that the monitoring data in our game programs and in‑game performance shall be used as the basis for determining whether a user has cheated in the game, such as through the use of cheat programs.
Article 11: Interruption, Suspension, and Termination of Service
11.1 Suspension and Termination of Service to Users
(1) If a user publishes illegal information, acts against public order and good morals, or commits other acts prohibited by law, we have the right to immediately terminate the provision of services to the user.
(2) If a user engages in improper conduct while receiving our services, we have the right to terminate the provision of services to the user.
(3) If a user provides false registration identity information, or commits acts in violation of this Agreement, we have the right to suspend the provision of all or part of the services to the user; we shall notify the user and inform them of the suspension period when taking suspension measures. The suspension period shall be determined by us based on a comprehensive consideration of the relevant circumstances, and upon the expiration of the suspension period, we shall promptly resume services to the user.
11.2 Interruption, Suspension, and Termination of Game Server Operations
(1) For the normal operation of game servers, we need to perform scheduled or unscheduled server shutdowns for maintenance or emergency shutdowns for unexpected events; please understand that normal service interruptions or suspensions caused by the above circumstances shall be minimized to the shortest possible time.
(2) We have the right to terminate or interrupt all or part of the services provided by the game servers under any of the following circumstances, and shall not bear any liability to users or third parties for any inconvenience or damage arising therefrom:
① Scheduled inspections or construction, hardware/software updates, etc. – we have the right to suspend services, but we will complete maintenance and update work as soon as possible;
② Game servers suffer damage and cannot operate normally;
③ Sudden failures of hardware, software, or electronic communication equipment;
④ Network provider line failures or other failures;
⑤ In emergency situations, in accordance with legal provisions or for the personal safety of users and third parties;
⑥ Reasons attributable to third parties or other force majeure circumstances.
We reserve the right to terminate or partially terminate the provision of our services when we deem it necessary, and will announce such termination in advance.
Regardless of the reason for terminating our services, users shall take corresponding measures to handle game virtual items on their own, including but not limited to cancelling or ceasing to use user accounts, game virtual items, and other related matters. Users shall not, due to service termination, require us to bear any form of compensation or liability other than for game virtual currency that the user has purchased but has not yet used, including but not limited to compensation for the inability to continue using user accounts, game virtual items, etc.
11.3 You acknowledge and agree that account cancellation is an irreversible operation. Once the account is cancelled, you will no longer be able to use that account to log in to any of our products or services, nor will you be able to retrieve your personal information, and you shall not have the right to request us to retrieve it. We shall not bear any responsibility for the inconvenience and losses caused thereby.
11.4 You understand and agree that the relevant benefits under the cancelled game account will also be deleted upon account cancellation. Once you cancel your game account, if there are still relevant benefits or rights under that account (including benefits that have been generated during the use of any of our products or services and benefits that may be generated in the future) and other virtual property rights, you will be deemed to have voluntarily waived such benefits or rights, and we have the right to clear all benefits or rights under that account. All consequences arising therefrom shall be borne by you, and you agree not to request us to restore or compensate for such benefits or rights.
11.5 You acknowledge and agree that even after the game account is cancelled, you are still liable for the conduct arising from your use of our products or services prior to the cancellation, including but not limited to possible liability for breach of contract, liability for damages, and performance obligations.
Article 12: Special Note on Combat Systems
Certain of our services may contain combat systems in which users can freely battle each other. For such of our services containing combat systems, once you click "Accept" (or other words with the same meaning, such as "Agree") and install the corresponding our game, or register, start using, and/or continue to use the corresponding our game or our services, you will be deemed to agree to all free‑for‑all combat behaviors in the game's combat system and agree to comply with the rules of free‑for‑all combat.
Article 13: Types and Definitions of Penalties
If you violate the provisions of this Agreement, in addition to the corresponding penalties under other provisions, you may also suffer one or more of the following penalties:
(1) Warning: A warning is merely an educational guideline for players who violate game rules and is a way to properly manage game operations;
(2) Mute: Closing some or all chat channels for the offending player, temporarily suspending the online dialogue function of the player's user account, making it impossible for the player's user account to converse with other players, until the penalty expires or is cancelled;
(3) Temporary freeze of some or all in‑game functions: Restricting the game character of the offending player, limiting their partial game operations, until the penalty expires or is cancelled;
(4) Permanent freeze of some or all in‑game functions: Restricting the game character of the offending player, limiting their partial game operations, and permanently not lifting or releasing such restrictions;
(5) Temporary login ban: The offending player's user account will be temporarily unable to log in to one or several of our games for a certain period of time, until the penalty expires or is cancelled;
(6) Permanent login ban: The offending player's user account will be permanently unable to log in to our services;
(7) Forced offline: Forcibly removing the offending player from the current game, terminating the execution of the player's current game program;
(8) Account suspension: Suspending or permanently stopping the offending player's game account from logging in to our services;
(9) Delete profile: Deleting the offending player's character profile in the game world, so that the character no longer appears in the game world;
(10) Dissolve organization: Dissolving groups or organizations established by players, including but not limited to guilds, clans, factions, etc.;
(11) Modify nickname: Forcibly modifying nicknames or names that are independently chosen by players, including but not limited to character nicknames and group/organization names;
(12) Temporary restriction of game behavior: The offending player's user account will be restricted from using part or all of the Products and Services for a certain period of time;
(13) Reverse transaction: Reversing improper transactions and restoring the game virtual items exchanged by both parties to the transaction;
(14) Deduction of proceeds from improper transactions: Deducting game virtual items or virtual currency obtained by one or both offending parties in an improper transaction;
(15) Freeze game virtual items: Restricting the relevant functions of the offending player's game virtual items on their game character, including but not limited to use, trading, giving, etc.;
(16) Reclaim game virtual items: Reclaiming game virtual items obtained by players through fraud or other improper conduct, including but not limited to game virtual items;
(17) IP ban: Temporarily or permanently prohibiting the offending user from logging in to a server of a game from an abnormal IP address;
(18) Bear legal liability: If a player's improper conduct causes harm to others or us, or violates current laws and regulations, the offending player shall bear corresponding civil, administrative, or criminal liability in accordance with law;
(19) Other penalty measures: Including but not limited to confiscating improper gains (such as game virtual items obtained through improper means by players), deducting points/values (including but not limited to deleting and additionally deducting experience points such as points/levels/honor, lottery chances, etc.), deleting forum/community posts, blocking forum/community accounts, suspending or permanently stopping players' device recharge functions, suspending, interrupting, or terminating services, etc.
Article 14: In‑Game Anti‑Harassment Handling Rules
We advocate that players take responsibility for their own words and actions, play civilly and healthily. If a player engages in any of the following situations set forth in this Article, they will be penalized in accordance with the provisions of this Article.
14.1 Impersonating the System: In the game, anyone who disseminates or spreads false information to other players by impersonating the system through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban.
14.2 Illegal Websites: In order to maintain cleanliness and harmony in the game world, anyone who promotes illegal websites may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban.
14.3 Improper Language: In the game, anyone who disseminates or spreads improper or indecent information through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban.
14.4 Spam Advertising Information: Conduct that extensively disseminates identical, similar phrases, or content without substantive meaning, as well as any information unrelated to the game (including but not limited to spamming), or posting/disseminating information that disparages, defames, maliciously attacks the game or us, or other false information, may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban.
14.5 Regional Division: In the game, anyone who causes regional disputes through various means or channels may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban.
14.6 Prohibited Substances or Conduct: In the game, anyone involved in acts related to prohibited substances may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban.
14.7 Real‑Life Information and Personal Attacks, Threats, and Insults: Anyone involved in violent acts (including but not limited to verbal violence, such as personal attacks, insults, threats, etc.) that are not directly related to the game world, as well as leaking any game world and real‑life information of other players or our employees, may, depending on the circumstances, be subject to one or more of the following penalties: Mute; Forced offline; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Account suspension; Delete profile; Bear legal liability.
14.8 Promoting or Using Trojans, Cheats, Viruses, etc.: In the game, anyone who disseminates or spreads or uses Trojans, cheats, viruses, etc. through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile; Bear legal liability.
14.9 Promoting Power‑Leveling Services: In the game, anyone who disseminates or spreads information about power‑leveling services through various means or behaviors may, depending on the circumstances, be subject to one or more of the following penalties: Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile.
14.10 Promoting or Conducting Offline Trading: Users may only trade game virtual items within the game or through trading platforms recognized by us (if any). For any conduct by users involving recharging or other transactions on any platform not recognized by us in advance (including but not limited to recharging or purchasing in‑game virtual items through third parties), we will take severe crackdown and penalty measures. We have the right to take various handling measures depending on the specific circumstances, including but not limited to one or more of the following: Warning, point/value deduction, freezing or reclaiming game virtual items, temporary freeze of some or all in‑game functions, permanent freeze of some or all in‑game functions, forced offline, account suspension, delete profile, and taking other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability. Any problems or disputes arising between users as a result shall be borne by the users themselves, and we shall not be responsible for compensating or recovering losses caused by fraud.
14.11 Promoting or Publishing Illegal Information, Seriously Violating Public Order and Good Morals: In the game, any speech or conduct that violates Chinese laws, regulations, and local laws and customs, or breaches social moral and civilizational standards, including but not limited to promoting or participating in gambling, promoting cults, etc., will subject the player to one or more of the following penalties: Warning; Mute; Forced offline; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Delete profile; Bear legal liability.
14.12 Other Harassment: In addition to the above situations in this Article, if a player engages in other harassing conduct that does not comply with laws, regulations, social morals, or game rules, depending on the circumstances, they may be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile; Bear legal liability.
Article 15: Game Management
15.1 During the game, players may communicate with customer service/game administrators (GMs) for various reasons. We will provide official customer service contact information for specific games to facilitate communication between players and GMs. If you encounter problems in the game, you can submit questions through the official customer service contact information, and GMs will provide you with fast and high‑quality services.
15.2 We hope that communication between GMs and players can be helpful to players, but please comply with relevant rules. We will take serious action against the following behaviors:
(1) Impersonating the system or GM: In the game, some players may impersonate the system or GM. If found, you can report to GM through our official customer service contact information and assist in verification. Once confirmed, we will take strict disciplinary measures against them;
(2) Deceiving or attempting to deceive GM: In the game, players should not attempt to take advantage of our trust to deceive or attempt to deceive GM. If found, we will take strict disciplinary measures against such players. Attempts to deceive GM include but are not limited to misleading GM, refusing to provide information, providing false information, and any attempts to "scam" GM;
(3) Violating or ignoring GM prompts: In the game, in order to ensure the common interests of the majority of players and maintain normal game order, GMs may prompt players to perform certain operations or stop performing certain operations. Any conduct that ignores or obstructs such work may result in penalties to the player's game character. Therefore, players should maintain a cooperative attitude;
(4) Interfering with GM work: In the game, if the following behaviors occur, we will take strict disciplinary measures against them:
① Asking GM for any virtual game items (including but not limited to game resources, equipment, etc.);
② Frequently calling GM or sending requests without substantive content;
③ Repeatedly sending help requests to GM that have already been answered or resolved.
(5) Insulting or maliciously attacking GM: In the game, insults or malicious attacks against GM are not permitted. If found, we will take strict disciplinary measures;
(6) Disrupting game order: In the game, if the following behaviors occur, we will take strict disciplinary measures:
① Any malicious game behavior, including but not limited to: tampering with game data; harmful game behavior that has a serious impact on other players;
② Threatening or inciting other players to participate in abnormal game content (including but not limited to spamming, parades, gatherings, etc.).
15.3 If a player is found to violate any provision of Article 15.2, depending on the circumstances, they may be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Temporary login ban; Permanent login ban; Forced offline; Account suspension; Delete profile; Delete forum/community posts; Block forum/community accounts; Temporary service interruption; Bear legal liability.
15.4 Password Retrieval: In case of password forgetting or loss, please first try to retrieve your password through the bound mobile phone or email account. If you cannot retrieve it, you may collect relevant materials for password retrieval and contact our official customer service contact information as soon as possible for handling. We will have dedicated staff to investigate and handle the matter for you. If you log in to the game with an account of a partner recognized by us and encounter password forgetting or loss, please contact the party that provides the account registration service (i.e., our recognized partner) for handling.
Friendly reminder: No GM or our staff member will ask you for account passwords, security codes, or other information in the game or forums. Please be careful to avoid unnecessary losses.
Article 16: Naming Management Rules
Although character nicknames, names of organizations established by players, etc. can be named by players, in order to maintain cleanliness and harmony in the game world, we do not allow names that involve race, religion, politics, national leaders, state power, sovereignty, territory, obscenity, vulgarity, defamation, intimidation, fraud, offensiveness, coercion, insult, misleading, malicious direction, obvious falsehood, prohibited items, prohibited substances, or any other content that may violate laws and regulations, violate public order and good morals, or harm the interests of others or the public.
If the aforementioned situations are found, the offending player may, depending on the circumstances, be subject to one or more of the following penalties: Warning; Mute; Temporary freeze of some or all in‑game functions; Permanent freeze of some or all in‑game functions; Forced offline; Temporary login ban; Permanent login ban; Modify nickname; Dissolve organization.
Article 17: Rules for Handling Game Bugs and Third‑Party Software
17.1 Game bugs refer to vulnerabilities or unreasonable phenomena in game systems, programs, settings, etc.
Players are obliged to report bugs appearing in the game to GM. It is strictly prohibited for players to directly or indirectly use game bugs, program vulnerabilities, etc. to profit or disrupt game order, or use bugs/vulnerabilities to achieve personal purposes. If a player engages in such conduct, upon verification, they may be subject to one or more of the following penalties: Confiscation of improper gains obtained directly or indirectly by the player through using bugs; deduction of points/values (including but not limited to experience points); transaction reversal; deduction of proceeds from improper transactions; trading function restrictions; forced offline; temporary freeze of some or all in‑game functions; permanent freeze of some or all in‑game functions; temporary login ban; permanent login ban; delete profile; bear legal liability.
17.2 Unauthorized third‑party software refers to any file or program that can be used to gain an advantage in the game but is not part of our software, including cheating cheats and related auxiliary cheats (including but not limited to auto‑leveling, auto‑task completion, acceleration, simulated stat allocation, battle health display, or other operations beyond the game's design scope). If cheating cheats or related auxiliary cheats are found, we will take strict disciplinary measures, including: confiscation of improper gains obtained directly or indirectly by the player through using third‑party software; deduction of points/values (including but not limited to experience points); transaction reversal; deduction of proceeds from improper transactions; trading function restrictions; temporary freeze of some or all in‑game functions; permanent freeze of some or all in‑game functions; forced offline; temporary login ban; permanent login ban; delete profile; bear legal liability.
Any external third‑party software used simultaneously with our software may have adverse effects on the game. The main consequences of using external applications may include unsmooth data transmission, causing players to frequently disconnect or lag. External applications may infect players' terminal devices (including but not limited to mobile phones, tablets, etc.) with viruses, spyware, and other unknown programs. Third‑party software may also steal information stored on players' terminal devices (including but not limited to mobile phones, tablets, etc.) and computers, such as account numbers, passwords, and other personal information.
Article 18: Rules for Handling Account Theft and Theft‑Related Conduct
In order to ensure that players can enjoy a pleasant gaming experience and protect players' legitimate interests from infringement, we will vigorously crack down on and penalize account theft and theft‑related conduct (including but not limited to stealing user accounts, game data, player personal information, assisting thieves in operating and transferring game virtual items, etc.). Once verified or upon request of competent authorities, we have the right, depending on the specific circumstances, to immediately take penalty measures such as temporary restriction of game behavior, reclamation of game virtual items, temporary login ban, permanent login ban, account suspension, deletion of profiles, etc. In serious cases, we reserve the right to pursue the legal liability of the involved players.
Even if you did not actively participate in account theft, if the game virtual items you obtained were acquired by others through theft and then gifted, sold, transferred, or allocated to you, in order to protect the rights of the stolen player and maintain fair and just game order, we have the right to reclaim the game virtual items you purchased.
During the investigation of player theft incidents, in order to quickly investigate and handle the issues, we may request relevant players to assist in the investigation, by means including but not limited to login suspension for investigation, online communication, offline communication, etc.
Article 19: Rules for Handling In‑Game Fraud
Honesty and good faith are fundamental principles in games. Fraud in games refers to the act of obtaining others' game virtual items or other property through false promises, fabricating facts, concealing the truth, deliberate misleading, impersonating others, deliberate confusion, etc., with the intention of illegal possession. In‑game fraud includes nickname similarity fraud, impersonating friends, impersonating officials, and other forms.
If a player commits fraud within the game, we will take various handling measures depending on the circumstances of the fraud, including but not limited to one or more of the following: reclamation of game virtual items; deduction of points/values (including but not limited to experience points); temporary freeze of some or all in‑game functions; permanent freeze of some or all in‑game functions; forced offline; temporary login ban; permanent login ban.
Even if you did not actively participate in fraud, if the game virtual items you obtained were acquired by others through fraud and then gifted, sold, transferred, or allocated to you, in order to protect the rights of the stolen player and maintain fair and just game order, we have the right to reclaim the game virtual items you purchased.
Article 20: Rules for Handling Improper Conduct Related to Recharge
20.1 Honesty and good faith are also fundamental principles that users should follow in recharge‑related conduct. After a user successfully recharges for our services and obtains usage rights to virtual items or value‑added services (collectively referred to as "Recharge Benefits"), if the user has any misunderstandings, dissatisfaction, suggestions, or other concerns regarding our services, they may notify us at any time through our official customer service contact information. If the user chooses not to use such means but instead separately initiates a refund operation, they shall immediately notify us through our official customer service contact information to deduct the corresponding Recharge Benefits; if the user still retains the recharge services after initiating the refund operation, this constitutes dishonest conduct, and we will take severe crackdown and penalty measures, including but not limited to one or more of the following: warning, point/value deduction, freezing or reclamation of game virtual items or value‑added services, temporary freeze of some or all in‑game functions, permanent freeze of some or all in‑game functions, forced offline, account suspension, deletion of profiles, and taking other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability (including but not limited to civil and criminal liability).
20.2 Third‑Party Recharging is Strictly Prohibited: Users may only recharge within the game or through trading platforms recognized by us (if any). For any conduct by users involving recharging on any platform not recognized by us in advance (including but not limited to users recharging through e‑commerce platforms or other third parties), we will take severe crackdown and penalty measures. Once verified, we have the right, depending on the specific circumstances, to take various handling measures, including but not limited to one or more of the following: warning, point/value deduction, temporary freeze or reclamation of game virtual items, temporary freeze of some or all in‑game functions, permanent freeze of some or all in‑game functions, forced offline, temporary login ban, permanent login ban, account suspension, deletion of profiles, and taking other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability.
Article 21: Rules for Handling Data Anomalies
If we discover that user data is abnormal or there is illegal or other improper conduct, "Other Improper Conduct" includes but is not limited to: (1) using bugs or abnormal gameplay to improve game character data or in‑game character rankings; (2) conducting transactions not for the purpose of normal game entertainment and interaction needs; (3) abnormal trading conduct aimed at transferring game virtual items or enhancing the strength of specific game characters, including but not limited to purchasing game virtual items not needed for one's own game character, trading game virtual items at abnormal prices, and trading game virtual items among multiple game accounts controlled by oneself. We have the right to investigate and take corresponding measures, including but not limited to one or more of the following: (1) deleting game virtual items; (2) confiscating improper gains; (3) rolling back or resetting data; (4) muting; (5) temporary login ban; (6) permanent login ban; (7) temporary isolation; (8) permanent isolation; (9) forced offline; (10) transaction reversal; (11) deduction of proceeds from improper transactions; (12) trading function restrictions; (13) suspending until deleting the user account. Users shall not have the right to require us to bear any liability as a result.
Article 22: Rules for Handling Conduct of Seeking Improper Gains
You understand and agree that we provide our game services to allow users to experience rich and colorful game content, not to use our services to earn real‑world money or seek economic benefits. If users do not focus on experiencing game content but primarily engage in trading and profit‑making activities in the game, this will undermine the fairness or balance of the in‑game economic system, thereby adversely affecting other users' gaming experience and the game itself. Therefore, you undertake not to engage in game conduct or trade virtual items for profit‑making purposes. Any situation where game conduct or trading virtual items is carried out for profit‑making purposes will be deemed as seeking improper gains, including but not limited to users who:
(1) Register multiple user accounts and/or game character IDs to engage in game conduct for profit‑making purposes;
(2) Engage in single or series of in‑game output gameplay and sell the obtained virtual items for profit;
(3) Exploit the price differences of virtual items between different servers to buy and sell virtual items across servers for profit;
(4) Act as intermediaries for game account or virtual item transactions, charging fees for profit;
(5) Trade user accounts or virtual items on trading platforms for profit;
(6) Use game conduct and game content to organize or participate in gambling, implement or participate in theft of others' property or virtual items, or other suspected illegal and criminal acts;
(7) Any other in‑game profit‑making conduct not for the purpose of normal game entertainment and interaction needs.
We have the right to simultaneously take the following measures against users who seek improper gains: deduct points/values from all user accounts involved in seeking improper gains (including but not limited to accounts that obtained, transferred, or sold game virtual items), reclaim game virtual items, temporarily freeze some or all in‑game functions, permanently freeze some or all in‑game functions, force offline, temporarily isolate, permanently isolate, suspend accounts, reverse transactions, deduct proceeds from improper transactions, restrict trading functions, delete profiles, and take other technical measures to prevent users from engaging in such conduct; in serious cases, we reserve the right to pursue the user's legal liability.
Article 23: Character Protection Rules
If you report that your character has been stolen, hacked, or there are other abnormal situations, or if we discover signs that your character has been stolen, shared, or abused, or other abnormal situations, in order to protect your game character, game virtual items, etc. from illegal infringement, we will investigate your character and, depending on the circumstances, take protective measures (including but not limited to temporarily freezing the character) during the investigation. Please follow our guidance and submit relevant materials to cooperate with our investigation, so that the protective measures on your character can be lifted as soon as possible.
Article 24: Rules for Using Game Footage
Without our prior written permission, you shall not publicly display, reproduce, disseminate, or broadcast all or part of the game footage in our services through third‑party software, websites, platforms, etc. Otherwise, we will have the right to take various handling measures depending on the circumstances of your breach, including but not limited to one or more of the following, and we reserve the right to further pursue your legal liability: temporary login ban, forced offline, account suspension.
Article 25: Damages
If a user violates this Agreement or applicable laws and regulations, causing us or third parties to suffer damages, the user shall bear full liability and compensate for all losses, and we have the right to take all reasonable actions, including but not limited to reclaiming game virtual items and recovering the amount of losses from the user.
Article 26: Force Majeure
We shall not be liable for losses caused by force majeure. Force majeure as referred to in this Agreement includes: natural disasters, changes in laws, regulations, or government orders, reasons unique to the nature of network services, such as failures of domestic and foreign basic telecommunications operators, defects in computers, terminal equipment, or Internet‑related technologies, limitations of Internet coverage, viruses on computers or terminal equipment, hacker attacks, and other objective circumstances that cannot be foreseen, avoided, or overcome within the legal scope.
Article 27: Links and Advertising Information
27.1 All links provided by us on our official website, game official website, game official WeChat public account, and in games may link to websites of other individuals, companies, or organizations. The purpose of providing such websites is to facilitate users' own searches or access to relevant information. We do not guarantee the authenticity, completeness, timeliness, credibility, etc. of the products, services, or information provided by the linked individuals, companies, or organizations. These individuals, companies, or organizations do not have any employment, agency, partnership, or other similar relationship with us.
27.2 We may publish commercial advertisements or other promotional activity information on our official website, game official website, game official WeChat public account, and in games. These advertisements or promotional activity information are provided by advertisers or commercial service providers, who bear corresponding liability. We only provide the medium for publishing such content. The goods or services you purchase through such linked websites or advertisements involve transactions that occur solely between you and the provider of such goods or services, and are not related to us. We shall not bear any legal liability for the transaction conduct arising between you and the provider of such goods or services, and you should pay special attention to this.
Article 28: Game Data
Any data information generated and stored on our servers during your participation in the game, including but not limited to account data information, character data information, level and virtual item data information (except for personal identity data such as your name, ID number, phone number, etc.), is part of the game and is owned and managed by us. Users have the right, subject to compliance with game rules, to modify, transfer, or dispose of the data information belonging to their own user accounts through legitimate means.
Article 29: Notices
All notices sent to users by us may be transmitted in the form of announcements on our official website, in‑game, on the game official website, or on important pages of the game official WeChat public account, or via email, conventional phone, mobile phone, QQ, WeChat, letters, etc.
Article 30: Intellectual Property Rights and Authorization Regarding User‑Provided Content
In our game services, you may need to provide content to us through uploading, posting, and other means. In such cases, you still retain full intellectual property rights to such content.
You hereby expressly agree that, at the same time as you provide content to us through uploading, posting, and other means, you irrevocably grant us and our affiliates a global, perpetual, royalty‑free license to use, disseminate, reproduce, modify, sublicense, translate, publish, perform, and display such content, as well as to create derivative works using such content.
You agree that we may, at our discretion, decide whether to attribute the aforementioned content and in what manner to do so, based on the specific usage circumstances or scenarios of the content you provide. You shall not assert against us any moral rights such as the right of publication, right of attribution, right of integrity, or right of modification for our use of the aforementioned content in accordance with this Agreement.
You irrevocably authorize us to, in our own name or through professional third parties, pursue rights against infringements of the lawful rights and interests of the aforementioned content, and any proceeds generated therefrom shall belong to us. Forms of rights enforcement include but are not limited to: monitoring infringements, sending cease‑and‑desist letters, filing lawsuits or arbitrations, mediation, settlement, etc. We have the right to make decisions regarding rights enforcement and implement them independently.
Article 31: Miscellaneous
31.1 Test Servers and Experience Servers
(1) Test servers (Test Servers) refer to servers through which we provide Products and Services to users during the testing phase of game products (including but not limited to closed beta, internal beta, and open beta).
Experience servers (Experience Servers) refer to servers introduced by us in certain game products for testing the stability of the latest version of game systems and content, where users can experience the latest products and services.
(2) All information and materials on Test Servers and Experience Servers are not within the scope of service custody. Once you log in to a Test Server or Experience Server and accept the game services provided on such server, you indicate that you voluntarily accept the following terms:
The service content provided on Test Servers or Experience Servers is non‑official versions and may differ from official service content, and there may be program instability or data loss;
We will perform maintenance on Test Servers or Experience Servers from time to time, and may delete all or part of the data on Test Servers and Experience Servers as needed (including but not limited to characters, experience points, items, and any related records and information in your account), or use them lawfully without assuming any liability to users;
Considering the unstable nature of Test Servers and Experience Servers, we have the right not to provide users logging in to Test Servers and Experience Servers with the various customer services announced on the game official website.
31.2 Without our prior written consent, users shall not assign their rights or obligations under this Agreement. We have the right to exercise our rights or perform our obligations under this Agreement through our subsidiaries or other affiliates.
31.3 The headings of all clauses in this Agreement are for convenience of reading only and have no substantive meaning and shall not be used as a basis for interpreting this Agreement or the relevant clauses.
31.4 If any clause in this Agreement is held to be wholly or partially invalid or unenforceable for any reason, the other clauses of this Agreement shall remain valid and enforceable.
31.5 Our failure to exercise, delay in exercising, or failure to fully exercise any right under this Agreement or in accordance with law shall not be deemed as a waiver of such right, nor shall it affect our exercise of such right in the future.
31.6 The formation, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China, excluding the application of all other conflict of laws rules. This Agreement is entered into in Tianhe District, Guangzhou. If any dispute arises between the parties regarding the content or performance of this Agreement (including but not limited to contractual or other property rights disputes), the parties shall negotiate in good faith to resolve it; if negotiation fails, the parties agree to submit the dispute to the People's Court of Jing'an District, Shanghai for jurisdiction and handling.
31.7 This Agreement shall be entered into and become effective on the date the user completes registration of our account. Even if the user does not complete registration of our account, but obtains and uses the Products and Services provided by us through any other means, this Agreement shall be deemed to have been entered into and become effective on the date the user obtains and uses the Products and Services.
Shanghai Feimo Network Technology Co., Ltd.
Update Date: February 20, 2025