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This policy applies to game-related products and services developed, maintained and operated by Shanghai Youzu Information Technology Co., Ltd. and its affiliates, including but not limited to Shanghai Chiyou Information Technology Co., Ltd., Shanghai Youjia Information Technology Co., Ltd., Shanghai Youyu Information Technology Co., Ltd., Shanghai Youzu Interactive Entertainment Network Technology Co., Ltd., Shanghai Zusheng Information Technology Co., Ltd., Shanghai Youqi Network Technology Co., Ltd. and Shanghai Youmei Information Technology Co., Ltd., collectively referred to as "Youzu Network" or "we".
## Reading Tips
You acknowledge and confirm that you have carefully read and fully understood all contents of this User Privacy Policy before using our products and services.
Sensitive personal information is highlighted in bold for special reminder. Before providing any sensitive personal information, you shall confirm that such provision is appropriate and consent to our processing of relevant information in accordance with this policy.
We only process your information when you enable corresponding functions or use relevant services. No personal information will be processed if you do not activate relevant functions. Instant notifications on specific products shall constitute an integral part of this policy and have equal legal validity.
We will collect and use sensitive personal information only with your consent to deliver relevant services. Refusal to provide required information may affect the normal use of partial service functions.
We attach great importance to personal information security and abide by principles of consistent rights and liabilities, clear purposes, voluntary consent, minimum necessity, security guarantee, user participation and openness and transparency. We adopt industry-standard security measures to protect your personal information.
## Policy Summary
### Information We Collect
Identity document information is collected for real-name authentication as required by laws and regulatory authorities.
To deliver basic game services, we may obtain permissions for device storage read-write, phone status access, running process viewing, camera, album and external storage access. We collect common device data, network identification and environment data, game logs, login records, consumption history, interaction content, IP address, delivery address and mobile phone number. Rejection of non-essential permissions will not hinder basic game access.
Facial recognition verification may be applied to partial users to improve authentication accuracy and protect minors. Verified facial data is encrypted and only compared with official public security database without local retention.
### Information Usage Rules
We will not share your personal information with external parties without your consent, legal requirements or authorization of third-party service providers and cooperative partners.
All personal information collected domestically shall be stored within the territory of China and retained only for the period necessary to fulfill service demands or legal provisions.
### Your Rights
You are entitled to manage personal information and authorization permissions. Comprehensive security measures are implemented to safeguard your personal data.
This policy covers the following contents:
1. Collection of personal information
2. Usage of personal information
3. Cookie application rules
4. Sharing, transfer, disclosure and storage of personal information
5. Personal information protection measures
6. User rights
7. Personal information processing for minors
8. Policy updates
9. Contact information
## 1. Personal Information Collection
Personal information refers to data recorded electronically or otherwise that can identify a specific natural person or reflect personal activities independently or in combination with other data. We collect personal information for legitimate purposes specified below.
### 1.1 Account Registration, Real-name Authentication and Anti-addiction Management
User real-name authentication is mandatory per legal regulations. We collect account information, name and ID number submitted voluntarily. Failure to provide valid identity data may lead to login restrictions.
We obtain unique identification data, nicknames, avatars, regional and gender information of your linked WeChat and QQ accounts to settle ownership disputes and facilitate cross-device login and content sharing.
Camera permission may be requested for QR code login. Denial of camera access will not affect basic game experience.
Facial recognition detection will be conducted on eligible users in compliance with minor anti-addiction regulations. Facial features are directly transmitted to authorized third-party SDK vendors without local storage. Authentication results will determine eligible gaming duration. Unverified users will be managed under minor protection rules.
### 1.2 Game Service Delivery
Storage read-write permission is required to save local game data. Service access will be unavailable without such authorization.
Device identification codes including Android ID, IMEI, ODID, OAID will be collected according to different operating system versions.
Comprehensive device parameters, network data, system status, sensor data, call records and application information are gathered to maintain stable operation, optimize performance and secure accounts. Partial service functions may be inaccessible if relevant information is withheld.
Only local game process names are checked without uploading extra process data.
Game logs including login, purchase, activity, social and chat records are collected for data statistics, customer service, anti-cheating analysis and experience improvement. Isolated device and log data cannot identify individuals, and combined data will be anonymized except under user authorization or legal rules.
Recharge and consumption records are reserved for transaction inquiry and dispute handling. Device and network data are monitored to identify and block risky payment behaviors.
Mobile phone binding is optional for tourist account security without compulsory requirement.
System and operation data are analyzed to crack down plug-ins and unfair gaming behaviors.
Interactive contents including texts, images, voice and videos are monitored to filter illegal and harmful information and maintain a healthy community environment.
Floating window and sensor permissions are acquired for flexible interface adaptation, which are optional functions.
Clipboard content is temporarily checked only for activity code verification with no permanent storage of irrelevant content.
Personal identity information is verified when you contact customer service. Communication records and relevant data are saved to resolve problems. Camera and storage permissions are needed for photo submission during consultation.
Microphone access supports voice-to-text conversion and voice password activation, serving as optional functions.
### 1.3 Auxiliary Service Related Information Collection
IP address is collected with user consent to diagnose network malfunctions.
Advertising attribution analysis requires acquisition of advertising identifiers, device parameters, network information and installation timestamp, with phone status access permission needed.
Delivery address and phone number are collected only when users claim physical rewards.
Real names are displayed within family groups on parental supervision platforms to distinguish adults and minors.
### 1.4 Information Collection Under Legal Circumstances
Personal information may be collected without user consent under the following legally permitted conditions:
- Related to national security and national defense interests
- Associated with public safety, public health and major public interests
- Required for criminal investigation, prosecution, trial and judgment enforcement
- Necessary to protect vital legitimate rights and interests with unobtainable personal consent
- Information voluntarily disclosed by individuals
- Data collected from legal public information sources
- Indispensable for contract performance
- Required to ensure stable operation and fault disposal of products and services
- Other circumstances stipulated by laws and regulations
Updated functions involving new information collection will be notified via page prompts and official announcements before implementation.
## 2. Personal Information Usage
Personal information is used exclusively for the following legitimate purposes:
Provide basic gaming functions and customer services.
Analyze anonymized operational logs to fix system bugs and optimize user experience.
Submit desensitized data for internal and external audits under confidentiality agreements.
Additional usage of personal information beyond stated purposes will require prior user approval. Non-essential information can be deleted and authorizations can be revoked voluntarily, which only affects partial advanced functions instead of basic services.
## 3. Cookie Application
Cookies are text files stored by websites to record session status, language preferences and browsing settings, optimizing subsequent access experience.
Cookies are applied to maintain login status and personalized configuration without unauthorized extra usage. Users may manage or delete cookies through browser settings.
## 4. Sharing, Transfer, Disclosure and Storage of Personal Information
### 4.1 Information Sharing
User data may be shared within Youzu Group affiliates for integrated service delivery. All affiliated companies shall comply with this privacy policy and obtain re-authorization for altered processing purposes.
External sharing is restricted except under the following situations:
Explicit user consent is obtained.
Mandatory requirements issued by legal authorities.
Necessary data provision to authorized third-party SDK service providers for game function support.
Limited information delivery to licensed partners including advertising agencies, payment service providers, logistics suppliers and co-operation operators for qualified service fulfillment. All third parties are bound by strict confidentiality agreements.
### 4.2 Information Transfer
Personal information will not be transferred to external parties unless approved by users or required during corporate merger, acquisition, asset sale or liquidation. Successor entities must abide by this policy and gain new user consent for revised processing rules.
### 4.3 Public Disclosure
Personal data will be publicly disclosed only with user consent or mandatory legal procedures.
### 4.4 Information Storage
All domestic collected personal information is stored within China and prohibited from overseas transmission without legal permission. Data is saved via local cache, database and server logs.
Data retention period is limited to service necessity and legal requirements. Exceeded data will be deleted or anonymized. Transaction records shall be preserved for no less than three years as legally required.
## 5. Personal Information Protection
Industry-standard security technologies including HTTPS encryption, firewall, web application protection and DDoS defense are deployed. Sensitive data is encrypted with strict access control. Comprehensive security management systems and staff training are implemented.
The company has obtained Level-3 Cybersecurity Classified Protection certification.
Multi-layer encryption and abnormal access monitoring systems effectively prevent data leakage, tampering and loss.
Users are advised to set complex passwords and avoid unsafe information transmission methods.
Security risk assessment reports will be updated and published regularly.
We shall notify users timely of information security incidents, propose preventive solutions and report relevant conditions to regulatory departments.
## 6. User Rights
Users enjoy the following rights over personal information in accordance with relevant laws:
### Access Right
Registered users can check account, recharge and personal messages via official website personal center. Unregistered users can view basic identity information inside games.
### Modification Right
Personal data can be edited voluntarily. Errors can be reported to customer service for correction within 15 working days.
### Deletion Right
Users may apply for information deletion. Basic identity data deletion requires account cancellation. Relevant shared data will be synchronized for removal correspondingly. Backup data will be cleared during regular system updates.
### Authorization Adjustment Right
Users can withdraw non-essential permission authorization anytime through device system settings. Previous valid data processing will not be affected. Commercial SMS subscriptions can be canceled following attached instructions.
### Account Cancellation Right
Accounts can be cancelled via game client or official website. All personal data and game benefits will be cleared permanently after cancellation. Co-operated platform accounts shall follow respective cancellation rules.
### Personal Data Copy Acquisition Right
Users can apply to obtain copies of personal information through official customer service channels.
### Automated Decision Restriction Right
Automatic algorithm decision system is not currently adopted. Relevant closing options will be provided if such function is launched in the future.
### Request Response
Identity verification may be required for application handling. Formal replies will be delivered within 15 working days. Reasonable repeated applications may incur service charges.
Requests can be rejected under circumstances involving national security, public interests, judicial procedures, malicious abuse and confidential business information.
## 7. Minor Personal Information Protection
Users under 18 shall obtain guardian consent before using services. Children under 14 can register accounts only after guardians confirm acceptance of specialized children privacy guidelines. Guardians can contact us for inquiries about minors' personal data.
## 8. Policy Updates
Policy revisions will be notified through pop-up windows and official announcements during version updates. Continuous use of services indicates acceptance of updated terms. Historical policy versions are archived for public inquiry.
## 9. Contact Us
Dedicated personal information protection staff are assigned. Inquiries and suggestions can be submitted via official online customer service, with replies issued within 15 working days.
Contact email: ts@yoozoo.com
Complaints over improper personal information handling can be sent to dedicated supervision mailbox: pip@tc260.org.cn
## Reading Tips
You acknowledge and confirm that you have carefully read and fully understood all contents of this User Privacy Policy before using our products and services.
Sensitive personal information is highlighted in bold for special reminder. Before providing any sensitive personal information, you shall confirm that such provision is appropriate and consent to our processing of relevant information in accordance with this policy.
We only process your information when you enable corresponding functions or use relevant services. No personal information will be processed if you do not activate relevant functions. Instant notifications on specific products shall constitute an integral part of this policy and have equal legal validity.
We will collect and use sensitive personal information only with your consent to deliver relevant services. Refusal to provide required information may affect the normal use of partial service functions.
We attach great importance to personal information security and abide by principles of consistent rights and liabilities, clear purposes, voluntary consent, minimum necessity, security guarantee, user participation and openness and transparency. We adopt industry-standard security measures to protect your personal information.
## Policy Summary
### Information We Collect
Identity document information is collected for real-name authentication as required by laws and regulatory authorities.
To deliver basic game services, we may obtain permissions for device storage read-write, phone status access, running process viewing, camera, album and external storage access. We collect common device data, network identification and environment data, game logs, login records, consumption history, interaction content, IP address, delivery address and mobile phone number. Rejection of non-essential permissions will not hinder basic game access.
Facial recognition verification may be applied to partial users to improve authentication accuracy and protect minors. Verified facial data is encrypted and only compared with official public security database without local retention.
### Information Usage Rules
We will not share your personal information with external parties without your consent, legal requirements or authorization of third-party service providers and cooperative partners.
All personal information collected domestically shall be stored within the territory of China and retained only for the period necessary to fulfill service demands or legal provisions.
### Your Rights
You are entitled to manage personal information and authorization permissions. Comprehensive security measures are implemented to safeguard your personal data.
This policy covers the following contents:
1. Collection of personal information
2. Usage of personal information
3. Cookie application rules
4. Sharing, transfer, disclosure and storage of personal information
5. Personal information protection measures
6. User rights
7. Personal information processing for minors
8. Policy updates
9. Contact information
## 1. Personal Information Collection
Personal information refers to data recorded electronically or otherwise that can identify a specific natural person or reflect personal activities independently or in combination with other data. We collect personal information for legitimate purposes specified below.
### 1.1 Account Registration, Real-name Authentication and Anti-addiction Management
User real-name authentication is mandatory per legal regulations. We collect account information, name and ID number submitted voluntarily. Failure to provide valid identity data may lead to login restrictions.
We obtain unique identification data, nicknames, avatars, regional and gender information of your linked WeChat and QQ accounts to settle ownership disputes and facilitate cross-device login and content sharing.
Camera permission may be requested for QR code login. Denial of camera access will not affect basic game experience.
Facial recognition detection will be conducted on eligible users in compliance with minor anti-addiction regulations. Facial features are directly transmitted to authorized third-party SDK vendors without local storage. Authentication results will determine eligible gaming duration. Unverified users will be managed under minor protection rules.
### 1.2 Game Service Delivery
Storage read-write permission is required to save local game data. Service access will be unavailable without such authorization.
Device identification codes including Android ID, IMEI, ODID, OAID will be collected according to different operating system versions.
Comprehensive device parameters, network data, system status, sensor data, call records and application information are gathered to maintain stable operation, optimize performance and secure accounts. Partial service functions may be inaccessible if relevant information is withheld.
Only local game process names are checked without uploading extra process data.
Game logs including login, purchase, activity, social and chat records are collected for data statistics, customer service, anti-cheating analysis and experience improvement. Isolated device and log data cannot identify individuals, and combined data will be anonymized except under user authorization or legal rules.
Recharge and consumption records are reserved for transaction inquiry and dispute handling. Device and network data are monitored to identify and block risky payment behaviors.
Mobile phone binding is optional for tourist account security without compulsory requirement.
System and operation data are analyzed to crack down plug-ins and unfair gaming behaviors.
Interactive contents including texts, images, voice and videos are monitored to filter illegal and harmful information and maintain a healthy community environment.
Floating window and sensor permissions are acquired for flexible interface adaptation, which are optional functions.
Clipboard content is temporarily checked only for activity code verification with no permanent storage of irrelevant content.
Personal identity information is verified when you contact customer service. Communication records and relevant data are saved to resolve problems. Camera and storage permissions are needed for photo submission during consultation.
Microphone access supports voice-to-text conversion and voice password activation, serving as optional functions.
### 1.3 Auxiliary Service Related Information Collection
IP address is collected with user consent to diagnose network malfunctions.
Advertising attribution analysis requires acquisition of advertising identifiers, device parameters, network information and installation timestamp, with phone status access permission needed.
Delivery address and phone number are collected only when users claim physical rewards.
Real names are displayed within family groups on parental supervision platforms to distinguish adults and minors.
### 1.4 Information Collection Under Legal Circumstances
Personal information may be collected without user consent under the following legally permitted conditions:
- Related to national security and national defense interests
- Associated with public safety, public health and major public interests
- Required for criminal investigation, prosecution, trial and judgment enforcement
- Necessary to protect vital legitimate rights and interests with unobtainable personal consent
- Information voluntarily disclosed by individuals
- Data collected from legal public information sources
- Indispensable for contract performance
- Required to ensure stable operation and fault disposal of products and services
- Other circumstances stipulated by laws and regulations
Updated functions involving new information collection will be notified via page prompts and official announcements before implementation.
## 2. Personal Information Usage
Personal information is used exclusively for the following legitimate purposes:
Provide basic gaming functions and customer services.
Analyze anonymized operational logs to fix system bugs and optimize user experience.
Submit desensitized data for internal and external audits under confidentiality agreements.
Additional usage of personal information beyond stated purposes will require prior user approval. Non-essential information can be deleted and authorizations can be revoked voluntarily, which only affects partial advanced functions instead of basic services.
## 3. Cookie Application
Cookies are text files stored by websites to record session status, language preferences and browsing settings, optimizing subsequent access experience.
Cookies are applied to maintain login status and personalized configuration without unauthorized extra usage. Users may manage or delete cookies through browser settings.
## 4. Sharing, Transfer, Disclosure and Storage of Personal Information
### 4.1 Information Sharing
User data may be shared within Youzu Group affiliates for integrated service delivery. All affiliated companies shall comply with this privacy policy and obtain re-authorization for altered processing purposes.
External sharing is restricted except under the following situations:
Explicit user consent is obtained.
Mandatory requirements issued by legal authorities.
Necessary data provision to authorized third-party SDK service providers for game function support.
Limited information delivery to licensed partners including advertising agencies, payment service providers, logistics suppliers and co-operation operators for qualified service fulfillment. All third parties are bound by strict confidentiality agreements.
### 4.2 Information Transfer
Personal information will not be transferred to external parties unless approved by users or required during corporate merger, acquisition, asset sale or liquidation. Successor entities must abide by this policy and gain new user consent for revised processing rules.
### 4.3 Public Disclosure
Personal data will be publicly disclosed only with user consent or mandatory legal procedures.
### 4.4 Information Storage
All domestic collected personal information is stored within China and prohibited from overseas transmission without legal permission. Data is saved via local cache, database and server logs.
Data retention period is limited to service necessity and legal requirements. Exceeded data will be deleted or anonymized. Transaction records shall be preserved for no less than three years as legally required.
## 5. Personal Information Protection
Industry-standard security technologies including HTTPS encryption, firewall, web application protection and DDoS defense are deployed. Sensitive data is encrypted with strict access control. Comprehensive security management systems and staff training are implemented.
The company has obtained Level-3 Cybersecurity Classified Protection certification.
Multi-layer encryption and abnormal access monitoring systems effectively prevent data leakage, tampering and loss.
Users are advised to set complex passwords and avoid unsafe information transmission methods.
Security risk assessment reports will be updated and published regularly.
We shall notify users timely of information security incidents, propose preventive solutions and report relevant conditions to regulatory departments.
## 6. User Rights
Users enjoy the following rights over personal information in accordance with relevant laws:
### Access Right
Registered users can check account, recharge and personal messages via official website personal center. Unregistered users can view basic identity information inside games.
### Modification Right
Personal data can be edited voluntarily. Errors can be reported to customer service for correction within 15 working days.
### Deletion Right
Users may apply for information deletion. Basic identity data deletion requires account cancellation. Relevant shared data will be synchronized for removal correspondingly. Backup data will be cleared during regular system updates.
### Authorization Adjustment Right
Users can withdraw non-essential permission authorization anytime through device system settings. Previous valid data processing will not be affected. Commercial SMS subscriptions can be canceled following attached instructions.
### Account Cancellation Right
Accounts can be cancelled via game client or official website. All personal data and game benefits will be cleared permanently after cancellation. Co-operated platform accounts shall follow respective cancellation rules.
### Personal Data Copy Acquisition Right
Users can apply to obtain copies of personal information through official customer service channels.
### Automated Decision Restriction Right
Automatic algorithm decision system is not currently adopted. Relevant closing options will be provided if such function is launched in the future.
### Request Response
Identity verification may be required for application handling. Formal replies will be delivered within 15 working days. Reasonable repeated applications may incur service charges.
Requests can be rejected under circumstances involving national security, public interests, judicial procedures, malicious abuse and confidential business information.
## 7. Minor Personal Information Protection
Users under 18 shall obtain guardian consent before using services. Children under 14 can register accounts only after guardians confirm acceptance of specialized children privacy guidelines. Guardians can contact us for inquiries about minors' personal data.
## 8. Policy Updates
Policy revisions will be notified through pop-up windows and official announcements during version updates. Continuous use of services indicates acceptance of updated terms. Historical policy versions are archived for public inquiry.
## 9. Contact Us
Dedicated personal information protection staff are assigned. Inquiries and suggestions can be submitted via official online customer service, with replies issued within 15 working days.
Contact email: ts@yoozoo.com
Complaints over improper personal information handling can be sent to dedicated supervision mailbox: pip@tc260.org.cn