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Before accessing Moe-AI, you need to agree to the terms of the third-party end-user license agreement.
Please read these Terms carefully before using the Services.
The terms "Moe AI," "we," "us," or "our" refer to AINIMIND NETWORK TECHNOLOGY LIMITED, the software company that designed and built Moe AI. The term "Device" refers to any device used to access the Services, including but not limited to computers, smartphones, and tablets. The term "you" or "User" refers to the user of the Services.
By signing up for or using the Services, you agree to be bound by these Terms and all applicable laws, rules, and regulations. If you do not agree to these Terms, you must refrain from using the Services.
PLEASE NOTE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED THEREIN, YOU AND Moe AI AGREE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
1.THE SERVICES
Moe AI provides a personal chatbot service via text and voice interface.
1.1. Medical disclaimer
Moe AI offers software and content designed to support emotional well-being. However, it is not a healthcare or medical device provider, and the Services should not be considered a substitute for medical care, mental health services, or other professional advice. Any therapeutic benefits are not guaranteed, and Users should consult a physician or qualified healthcare provider for medical needs.
1.2. Emergencies
The Services are not intended for emergencies. In the event of a medical or mental health emergency, Users should contact emergency services or go to the nearest clinic or emergency room immediately.
1.3. Modifications to the Services
Moe AI reserves the right to modify or discontinue the Services (or any part thereof) at any time, with or without notice. Moe AI shall not be liable to Users or third parties for any such modification, suspension, or discontinuance.
2.MEMBERSHIP & SUBSCRIPTIONS
2.1. Registration
To access the Services, Users must register for an account and become a Moe AI Member. Registration requires providing accurate and complete information as prompted. All registration data is governed by our Privacy Policy.
2.2. Account Security
Users are responsible for maintaining the confidentiality of their password and account, and for all activities conducted under their account. Users must promptly notify Moe AI of any unauthorized use or security breach.
2.3. Membership Benefits
Members gain access to exclusive content and features. By becoming a Member, Users opt-in to receive occasional marketing and service-related communications, from which they may unsubscribe at any time. Memberships are non-transferable.
2.4. Subscriptions
2.4.1. Choosing a subscription program
a. Free Use: A limited-access, free program. Moe AI reserves the right to deny Free Use to any User at its discretion.
b. Moe AI Weekly: A subscription-based program offering full access to advanced features. Pricing is displayed at the point of purchase and is subject to change without notice.
2.4.2. Refunds
Sales through Apple iTunes or the iPhone app are final and subject to Apple’s payment policy. Sales via the website or other payment processors are also final, except as required by law (e.g., EU residents may have a 14-day withdrawal right; Brazilian users may have a 7-day cooling-off period).
2.5. Device Requirements
Use of Moe AI via a mobile device may require compliance with specific system requirements, available on the Website or app marketplaces.
3.CANCELLATION OF SERVICES
3.1. Cancellation by User
Users may cancel their membership by deleting their account, which is irreversible and results in permanent data loss. Paid subscriptions cancel at the end of the billing cycle.
3.2. Cancellation by Moe AI
Moe AI may suspend or terminate a User’s access for fraud or breach of these Terms, with or without notice.
4.USE, STORAGE, AND GENERAL PRACTICES
Moe AI may set limits on data storage and usage, and reserves the right to remove data or terminate inactive accounts. These practices may be updated at Moe AI’s discretion.
5.MOBILE SERVICES
Certain features are available via a mobile device (collectively, the “Mobile Services”), including (i) uploading content via a mobile device, (ii) browsing the Services and the Website from a mobile device, and (iii) accessing features through a downloaded application. To the extent the Services are accessed through a mobile device, the wireless service carrier’s standard charges, data rates, and other fees may apply. Downloading, installing, or using certain Mobile Services may be prohibited or restricted by the carrier, and not all Mobile Services may work with all carriers or devices. Use of the Mobile Services constitutes agreement that Moe AI may communicate via SMS, MMS, text message or other electronic means to the mobile device and that certain usage information may be communicated to Moe AI. In the event of a change or deactivation of the mobile telephone number, the Moe AI account information must be promptly updated to ensure messages are not sent to the subsequent holder of the old number.
6.INTELLECTUAL PROPERTY RIGHTS
6.1. Service Content, Software, and Trademarks
It is acknowledged and agreed that the Services may contain content or features (“Service Content”) protected by intellectual property laws. Except as expressly authorized by Moe AI, modification, copying, framing, scraping, renting, leasing, loaning, selling, distributing, or creating derivative works based on the Services or the Service Content is prohibited. Use of any data mining, robots, scraping, or similar data extraction methods in connection with use of the Services is prohibited. If access to the Services is blocked (e.g., by IP address), circumvention of such blocking is prohibited. Any use of the Services or the Service Content not specifically authorized herein is strictly prohibited. The technology and software underlying the Services (the “Software”) are the property of Moe AI. Copying, modifying, reverse engineering, or otherwise attempting to discover any source code, or selling, assigning, sublicensing, or otherwise transferring any right in the Software is prohibited. Any rights not expressly granted herein are reserved by Moe AI.
The Moe AI name and logos (the “Moe AI Trademarks”) are trademarks and service marks of Moe AI. Other trademarks used via the Services are the property of their respective owners. Nothing in these Terms should be construed as granting any license or right to use any Moe AI Trademarks without prior written permission. All goodwill generated from the use of Moe AI Trademarks will inure to the exclusive benefit of Moe AI.
6.2. Third Party Material
Under no circumstances will Moe AI be liable in any way for any content or materials of any third parties. It is acknowledged that Moe AI does not pre-screen content, but that Moe AI and its designees have the right (but not the obligation) to refuse or remove any content available via the Services. Moe AI and its designees will have the right to remove any content that violates these Terms or is deemed otherwise objectionable. All risks associated with the use of any content must be evaluated and borne by the User.
6.3. User Content Transmitted Through the Services
Regarding content uploaded through the Services or shared with other users (collectively, “User Content”), the User represents and warrants ownership of all right, title, and interest in such User Content. By uploading User Content, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license is granted to Moe AI to use the User Content in connection with the operation or promotion of the Services.
Any questions, comments, suggestions, ideas, feedback, or other information about the Services (“Submissions”) provided to Moe AI are non-confidential, and Moe AI is entitled to their unrestricted use and dissemination for any purpose.
Moe AI may preserve content and may also disclose content if required by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any content violates third-party rights; or (d) protect the rights, property, or personal safety of Moe AI, its users, and the public.
7.THIRD PARTY WEBSITES
The Services may provide links to other sites and resources. Moe AI has no control over and is not responsible for these sites and resources. Moe AI will not be liable for any damage or loss caused in connection with use of or reliance on any such content or services. Any dealings with third parties are between the User and the third party, and Moe AI is not liable for any loss or claim against such third party.
8.DISCLAIMER OF WARRANTY
8.1. THE SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) ARE MADE WITH RESPECT TO THE SERVICES, AND ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE DISCLAIMED. NO WARRANTY IS GIVEN THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE, ERROR FREE, SECURE, OR THAT CONTENT WILL NOT BE LOST OR ALTERED.
8.2. ANY USE OF OUTPUTS FROM THE SERVICE IS AT THE USER'S SOLE RISK. RELIANCE ON OUTPUT AS A SOLE SOURCE OF TRUTH OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE IS PROHIBITED.
8.3. Moe AI shall not bear any responsibility for inability to provide services due to force majeure.
8.4. Moe AI is not liable for service issues caused by the User's fault.
8.5. Moe AI is not responsible for problems arising from the User's technical environment.
8.6. Moe AI does not guarantee the reliability or accuracy of information posted by Users.
8.7. Moe AI is not responsible for disadvantages arising from changes to the User's personal information.
8.8. Moe AI is not responsible for transaction relationships between Users or with third parties.
9.GENERAL CONDITIONS
9.1. Termination
Moe AI, in its sole discretion, may suspend or terminate the User's Account or use of the Service and remove any content for any reason, including lack of use or violation of these Terms. Suspected fraudulent or illegal activity may be referred to law enforcement. Moe AI may discontinue providing the Service at any time. Termination of access may be effected without prior notice. Moe AI may immediately deactivate or delete the Account and all related information. Moe AI will not be liable for any termination of access to the Service.
9.2. User Disputes
User is solely responsible for interactions with other users. Moe AI will have no liability with respect thereto. Moe AI reserves the right, but has no obligation, to become involved in user disputes.
9.3. Entire Agreement
These Terms constitute the entire agreement between the User and Moe AI regarding the Service, superseding any prior agreements. Additional terms may apply to the use of affiliate or third-party services.
10.PRIVACY
The Moe AI Privacy Policy details the privacy practices. Use of the Service constitutes consent to the collection and use of personal data as outlined therein.
11.UPDATES TO THE SERVICES
Updates to the Apps or Services may be issued from time to time. Downloading updates may be necessary to continue use. No promise is made that updates will always be provided to ensure relevance or compatibility. Acceptance of updates is expected upon offer. Moe AI may cease providing the Services at any time without notice. Upon termination, all rights and licenses granted herein will end, and all use of the Apps must cease, and they must be deleted from the Device.
12.INDEMNIFICATION
12.1. A User who causes damage to Moe AI due to violation of these Terms or applicable law must compensate Moe AI for all resulting damages.
12.2. If claims are brought against Moe AI by third parties due to a User's illegal acts or violations of these Terms, the User shall indemnify Moe AI. Should Moe AI be held liable, the User shall be responsible for compensating all resulting damages.
12.3. Moe AI is not responsible for damages incurred in connection with the free Services, except for damages caused by Moe AI's intentional or gross negligence.
13.CONTENT GENERATION AND DELETION
13.1. The User retains all rights to AI characters and generated content created using the Services.
13.2. Moe AI does not pre-screen AI characters or content. AI-generated chats are unpredictable and may be inaccurate or offensive. Reliance on the accuracy of generated content is at the User's risk.
13.3. Access to generated content may be restricted or deleted for violations of these Terms.
13.4. Moe AI may restrict or delete content deemed to infringe rights, be threatening, offensive, discriminatory, or otherwise objectionable.
13.5. Content may be deleted if used for deepfake, impersonation, harmful political content, or reputation harm.
13.6. Accounts of Users who violate these provisions may be suspended or deleted.
14.CHANGES TO THIS TERMS
These Terms may be updated from time to time. Review of this page periodically is advised. Notification of changes will be provided by posting the new Terms on this page. Continued use of the Services after such posting constitutes acceptance of the changes.
Moe AI is committed to protecting the confidentiality and security of User information. When using the Application, Users may provide information during conversations with their AI companion. Such information is processed solely in accordance with this Policy, including to enable personalized and secure interactions with the AI companion and to allow the AI companion to learn from User interactions to improve conversation quality. Moe AI may also use information collected from visits to its website to promote its Services; however, the content of User conversations with Moe AI will never be used or disclosed for marketing or advertising purposes.
1.Introduction to the Privacy Policy
Moe AI (hereinafter referred to as "the Company") collects, uses, and discloses personal information based on User consent and actively upholds User rights regarding personal information.
The Company complies with all applicable laws, regulations, and guidelines related to personal information protection.
This Privacy Policy applies to the Moe AI services (the "Service") and all Users of such services. It outlines how personal information provided by Users or collected by the Company is used, and the measures taken to protect such information.
2.Data Collection and Processing
When using the Application or Service, Moe AI may collect and process personal data as follows:
a. Information Provided by the User:
When creating an account or contacting support through the Application, Users may be asked to provide certain information, such as an email address, account name, or other personal identifier.
b. Information Automatically Collected:
During use of the Application, the following information may be collected automatically: IP address (or other unique device identifier), User activity and preferences within the Application, and log information such as date and time of access.
c. Information from Product Usage:
Moe AI collects information related to product usage, including device information (e.g., model, brand), operating system details, IP address, and log data (e.g., access time, usage duration, click operations, and crash reports).
d. Third-Party Tracking Technologies:
Third parties may use tracking technologies in connection with the Service, which may involve the collection of information about User online activities over time. This Policy does not apply to such third-party technologies, which are outside Moe AI’s control.
e. Data from Third-Party Accounts:
If Users log in via third-party accounts (e.g., Google, Apple), Moe AI may, with permission, access certain information from those accounts as made available by the platform or User privacy settings, such as name, profile picture, gender, and date of birth.
f. Data Collection via SDKs:
Moe AI may integrate third-party SDKs or similar tools. Use of these services constitutes User agreement to the direct collection and processing of information by such third parties, governed by their respective privacy policies. While Moe AI makes reasonable efforts to verify third-party compliance with legal and security standards, Users are strongly advised to review these providers' privacy policies prior to use.
3.Purposes and Legal Basis for Processing
Moe AI uses collected information for the following purposes:
a. Identification and Authentication: To verify User identity when accessing accounts.
b. Service Operation: To provide the Services, offer customer support, and fulfill contractual obligations.
c. Communication: To respond to User inquiries and support requests.
d. Service Improvement: To analyze usage patterns and enhance service quality, primarily using aggregated data.
e. Legal Rights Enforcement: To detect and prevent fraud, spam, or Terms of Service violations.
f. Legal Compliance: To comply with legal obligations, such as responding to subpoenas or court orders.
g. Data Protection: To anonymize, backup, or delete data as appropriate.
h. Sensitive Information:
Users may choose to provide sensitive information (e.g., religious, political, or health-related) in conversations with their AI companion. By providing such information, Users consent to its use as described in this Policy. Sensitive information and conversation content will not be used for marketing or advertising.
Automated means, including algorithms, may be used to implement the above purposes.
4.Sharing Personal Information with Third Parties
a. Service Providers:
Personal information may be shared with vendors that process data on Moe AI’s behalf for the purposes outlined above, such as server hosting, data analysis, fraud prevention, and email delivery. These vendors are required to protect shared data in accordance with this Policy.
b. Advertising and Analytics:
Information may be disclosed to advertising and analytics partners to serve ads and analyze usage. These partners may use tracking technologies to deliver targeted content and measure engagement.
c. Additional Disclosures:
Moe AI may disclose User data:
i. To comply with legal obligations or protect the rights, property, or safety of the Company, its Users, or others.
ii. In response to official requests (e.g., court orders, subpoenas) under applicable law.
iii. Where reasonably necessary to prevent harm to an individual’s life.
iv. In connection with legal proceedings or claims.
v. In the event of a merger, acquisition, or sale of assets, subject to the acquiring party’s compliance with this Policy.
d. Professional Advisors:
Information may be shared with lawyers, auditors, insurers, or other professional advisors as necessary in the course of their services.
5.Personal Data Transfers
User personal information may be stored on servers located outside the User’s country of residence and accessed by Moe AI personnel or contractors in other jurisdictions. By using the Application or Service, Users consent to such transfers. Those who object to these transfers should discontinue use of the Application and delete it from their devices.
6.Data Protection Measures
Moe AI employs industry-standard security technologies and procedures to protect data from unauthorized access, use, or disclosure. This includes SSL encryption for data transmission, and multi-layered security controls (e.g., firewalls, access controls) for stored data. While reasonable safeguards are applied, no method of electronic transmission or storage is 100%
7.Data Retention
Moe AI seeks to minimize the personal information collected and retained. Personal data is stored for the duration of the contract and up to 180 days after termination, unless a longer retention period is required by law, statute of limitations, or legitimate business purposes.
8.User Rights
To the extent provided by applicable law, Users may have the following rights:
a. Right to Be Informed: To receive clear and understandable information about data processing.
b. Right of Access: To access personal data held by Moe AI.
c. Right to Rectification: To correct inaccurate or incomplete data.
d. Right to Erasure: To request deletion of personal data under certain conditions.
e. Right to Restrict Processing: To limit the use of personal data in specific circumstances.
f. Right to Opt-Out of Sale: To opt out of the sale of personal information to third parties.
g. Right to Data Portability: To receive personal data in a structured, machine-readable format.
h. Right to Object: To object to the processing of personal data.
i. Right to Lodge a Complaint: To file a complaint with a supervisory authority.
j. Right to Withdraw Consent: To withdraw previously given consent at any time.
k. Right to Posthumous Instructions: To provide instructions regarding data handling after death.
9.Children's Privacy
The Service is not directed at individuals under the age of 18. Individuals below the minimum age may only use the Service under parental supervision. If Moe AI becomes aware that personal information has been collected from a child under 18 without parental consent, it will be deleted promptly.
10.Revisions to This Policy
Moe AI may update this Policy periodically. Continued use of the Service after changes are posted constitutes acceptance of the revised Policy. Users are encouraged to review this Policy regularly.
Important Notice
1. If you do not agree to the above third-party terms, you may not be able to use the game's online functions or some core functions.
2. For questions regarding data processing, or to exercise your privacy rights (such as accessing or deleting data), please contact us directly according to the above privacy policy.
Acceptance of Terms By continuing to install and run this product, you acknowledge that you have read, understood, and accepted all the terms of the above third-party service.
Terms of Service
Welcome to Moe AI. These Terms of Service ("Terms") govern the use of the Moe AI software, content, and related services (collectively, the "Services").Please read these Terms carefully before using the Services.
The terms "Moe AI," "we," "us," or "our" refer to AINIMIND NETWORK TECHNOLOGY LIMITED, the software company that designed and built Moe AI. The term "Device" refers to any device used to access the Services, including but not limited to computers, smartphones, and tablets. The term "you" or "User" refers to the user of the Services.
By signing up for or using the Services, you agree to be bound by these Terms and all applicable laws, rules, and regulations. If you do not agree to these Terms, you must refrain from using the Services.
PLEASE NOTE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED THEREIN, YOU AND Moe AI AGREE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
1.THE SERVICES
Moe AI provides a personal chatbot service via text and voice interface.
1.1. Medical disclaimer
Moe AI offers software and content designed to support emotional well-being. However, it is not a healthcare or medical device provider, and the Services should not be considered a substitute for medical care, mental health services, or other professional advice. Any therapeutic benefits are not guaranteed, and Users should consult a physician or qualified healthcare provider for medical needs.
1.2. Emergencies
The Services are not intended for emergencies. In the event of a medical or mental health emergency, Users should contact emergency services or go to the nearest clinic or emergency room immediately.
1.3. Modifications to the Services
Moe AI reserves the right to modify or discontinue the Services (or any part thereof) at any time, with or without notice. Moe AI shall not be liable to Users or third parties for any such modification, suspension, or discontinuance.
2.MEMBERSHIP & SUBSCRIPTIONS
2.1. Registration
To access the Services, Users must register for an account and become a Moe AI Member. Registration requires providing accurate and complete information as prompted. All registration data is governed by our Privacy Policy.
2.2. Account Security
Users are responsible for maintaining the confidentiality of their password and account, and for all activities conducted under their account. Users must promptly notify Moe AI of any unauthorized use or security breach.
2.3. Membership Benefits
Members gain access to exclusive content and features. By becoming a Member, Users opt-in to receive occasional marketing and service-related communications, from which they may unsubscribe at any time. Memberships are non-transferable.
2.4. Subscriptions
2.4.1. Choosing a subscription program
a. Free Use: A limited-access, free program. Moe AI reserves the right to deny Free Use to any User at its discretion.
b. Moe AI Weekly: A subscription-based program offering full access to advanced features. Pricing is displayed at the point of purchase and is subject to change without notice.
2.4.2. Refunds
Sales through Apple iTunes or the iPhone app are final and subject to Apple’s payment policy. Sales via the website or other payment processors are also final, except as required by law (e.g., EU residents may have a 14-day withdrawal right; Brazilian users may have a 7-day cooling-off period).
2.5. Device Requirements
Use of Moe AI via a mobile device may require compliance with specific system requirements, available on the Website or app marketplaces.
3.CANCELLATION OF SERVICES
3.1. Cancellation by User
Users may cancel their membership by deleting their account, which is irreversible and results in permanent data loss. Paid subscriptions cancel at the end of the billing cycle.
3.2. Cancellation by Moe AI
Moe AI may suspend or terminate a User’s access for fraud or breach of these Terms, with or without notice.
4.USE, STORAGE, AND GENERAL PRACTICES
Moe AI may set limits on data storage and usage, and reserves the right to remove data or terminate inactive accounts. These practices may be updated at Moe AI’s discretion.
5.MOBILE SERVICES
Certain features are available via a mobile device (collectively, the “Mobile Services”), including (i) uploading content via a mobile device, (ii) browsing the Services and the Website from a mobile device, and (iii) accessing features through a downloaded application. To the extent the Services are accessed through a mobile device, the wireless service carrier’s standard charges, data rates, and other fees may apply. Downloading, installing, or using certain Mobile Services may be prohibited or restricted by the carrier, and not all Mobile Services may work with all carriers or devices. Use of the Mobile Services constitutes agreement that Moe AI may communicate via SMS, MMS, text message or other electronic means to the mobile device and that certain usage information may be communicated to Moe AI. In the event of a change or deactivation of the mobile telephone number, the Moe AI account information must be promptly updated to ensure messages are not sent to the subsequent holder of the old number.
6.INTELLECTUAL PROPERTY RIGHTS
6.1. Service Content, Software, and Trademarks
It is acknowledged and agreed that the Services may contain content or features (“Service Content”) protected by intellectual property laws. Except as expressly authorized by Moe AI, modification, copying, framing, scraping, renting, leasing, loaning, selling, distributing, or creating derivative works based on the Services or the Service Content is prohibited. Use of any data mining, robots, scraping, or similar data extraction methods in connection with use of the Services is prohibited. If access to the Services is blocked (e.g., by IP address), circumvention of such blocking is prohibited. Any use of the Services or the Service Content not specifically authorized herein is strictly prohibited. The technology and software underlying the Services (the “Software”) are the property of Moe AI. Copying, modifying, reverse engineering, or otherwise attempting to discover any source code, or selling, assigning, sublicensing, or otherwise transferring any right in the Software is prohibited. Any rights not expressly granted herein are reserved by Moe AI.
The Moe AI name and logos (the “Moe AI Trademarks”) are trademarks and service marks of Moe AI. Other trademarks used via the Services are the property of their respective owners. Nothing in these Terms should be construed as granting any license or right to use any Moe AI Trademarks without prior written permission. All goodwill generated from the use of Moe AI Trademarks will inure to the exclusive benefit of Moe AI.
6.2. Third Party Material
Under no circumstances will Moe AI be liable in any way for any content or materials of any third parties. It is acknowledged that Moe AI does not pre-screen content, but that Moe AI and its designees have the right (but not the obligation) to refuse or remove any content available via the Services. Moe AI and its designees will have the right to remove any content that violates these Terms or is deemed otherwise objectionable. All risks associated with the use of any content must be evaluated and borne by the User.
6.3. User Content Transmitted Through the Services
Regarding content uploaded through the Services or shared with other users (collectively, “User Content”), the User represents and warrants ownership of all right, title, and interest in such User Content. By uploading User Content, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license is granted to Moe AI to use the User Content in connection with the operation or promotion of the Services.
Any questions, comments, suggestions, ideas, feedback, or other information about the Services (“Submissions”) provided to Moe AI are non-confidential, and Moe AI is entitled to their unrestricted use and dissemination for any purpose.
Moe AI may preserve content and may also disclose content if required by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any content violates third-party rights; or (d) protect the rights, property, or personal safety of Moe AI, its users, and the public.
7.THIRD PARTY WEBSITES
The Services may provide links to other sites and resources. Moe AI has no control over and is not responsible for these sites and resources. Moe AI will not be liable for any damage or loss caused in connection with use of or reliance on any such content or services. Any dealings with third parties are between the User and the third party, and Moe AI is not liable for any loss or claim against such third party.
8.DISCLAIMER OF WARRANTY
8.1. THE SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) ARE MADE WITH RESPECT TO THE SERVICES, AND ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE DISCLAIMED. NO WARRANTY IS GIVEN THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE, ERROR FREE, SECURE, OR THAT CONTENT WILL NOT BE LOST OR ALTERED.
8.2. ANY USE OF OUTPUTS FROM THE SERVICE IS AT THE USER'S SOLE RISK. RELIANCE ON OUTPUT AS A SOLE SOURCE OF TRUTH OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE IS PROHIBITED.
8.3. Moe AI shall not bear any responsibility for inability to provide services due to force majeure.
8.4. Moe AI is not liable for service issues caused by the User's fault.
8.5. Moe AI is not responsible for problems arising from the User's technical environment.
8.6. Moe AI does not guarantee the reliability or accuracy of information posted by Users.
8.7. Moe AI is not responsible for disadvantages arising from changes to the User's personal information.
8.8. Moe AI is not responsible for transaction relationships between Users or with third parties.
9.GENERAL CONDITIONS
9.1. Termination
Moe AI, in its sole discretion, may suspend or terminate the User's Account or use of the Service and remove any content for any reason, including lack of use or violation of these Terms. Suspected fraudulent or illegal activity may be referred to law enforcement. Moe AI may discontinue providing the Service at any time. Termination of access may be effected without prior notice. Moe AI may immediately deactivate or delete the Account and all related information. Moe AI will not be liable for any termination of access to the Service.
9.2. User Disputes
User is solely responsible for interactions with other users. Moe AI will have no liability with respect thereto. Moe AI reserves the right, but has no obligation, to become involved in user disputes.
9.3. Entire Agreement
These Terms constitute the entire agreement between the User and Moe AI regarding the Service, superseding any prior agreements. Additional terms may apply to the use of affiliate or third-party services.
10.PRIVACY
The Moe AI Privacy Policy details the privacy practices. Use of the Service constitutes consent to the collection and use of personal data as outlined therein.
11.UPDATES TO THE SERVICES
Updates to the Apps or Services may be issued from time to time. Downloading updates may be necessary to continue use. No promise is made that updates will always be provided to ensure relevance or compatibility. Acceptance of updates is expected upon offer. Moe AI may cease providing the Services at any time without notice. Upon termination, all rights and licenses granted herein will end, and all use of the Apps must cease, and they must be deleted from the Device.
12.INDEMNIFICATION
12.1. A User who causes damage to Moe AI due to violation of these Terms or applicable law must compensate Moe AI for all resulting damages.
12.2. If claims are brought against Moe AI by third parties due to a User's illegal acts or violations of these Terms, the User shall indemnify Moe AI. Should Moe AI be held liable, the User shall be responsible for compensating all resulting damages.
12.3. Moe AI is not responsible for damages incurred in connection with the free Services, except for damages caused by Moe AI's intentional or gross negligence.
13.CONTENT GENERATION AND DELETION
13.1. The User retains all rights to AI characters and generated content created using the Services.
13.2. Moe AI does not pre-screen AI characters or content. AI-generated chats are unpredictable and may be inaccurate or offensive. Reliance on the accuracy of generated content is at the User's risk.
13.3. Access to generated content may be restricted or deleted for violations of these Terms.
13.4. Moe AI may restrict or delete content deemed to infringe rights, be threatening, offensive, discriminatory, or otherwise objectionable.
13.5. Content may be deleted if used for deepfake, impersonation, harmful political content, or reputation harm.
13.6. Accounts of Users who violate these provisions may be suspended or deleted.
14.CHANGES TO THIS TERMS
These Terms may be updated from time to time. Review of this page periodically is advised. Notification of changes will be provided by posting the new Terms on this page. Continued use of the Services after such posting constitutes acceptance of the changes.
Privacy Policy
This Privacy Policy (the "Policy") describes the categories of personal information collected by AINIMIND NETWORK TECHNOLOGY LIMITED ("Moe AI," "we," "us," or "our") from users ("User" or "you") of the Moe AI application (the "Application" or "Service"), and explains how such information is used, shared, and protected, along with the User’s privacy choices.Moe AI is committed to protecting the confidentiality and security of User information. When using the Application, Users may provide information during conversations with their AI companion. Such information is processed solely in accordance with this Policy, including to enable personalized and secure interactions with the AI companion and to allow the AI companion to learn from User interactions to improve conversation quality. Moe AI may also use information collected from visits to its website to promote its Services; however, the content of User conversations with Moe AI will never be used or disclosed for marketing or advertising purposes.
1.Introduction to the Privacy Policy
Moe AI (hereinafter referred to as "the Company") collects, uses, and discloses personal information based on User consent and actively upholds User rights regarding personal information.
The Company complies with all applicable laws, regulations, and guidelines related to personal information protection.
This Privacy Policy applies to the Moe AI services (the "Service") and all Users of such services. It outlines how personal information provided by Users or collected by the Company is used, and the measures taken to protect such information.
2.Data Collection and Processing
When using the Application or Service, Moe AI may collect and process personal data as follows:
a. Information Provided by the User:
When creating an account or contacting support through the Application, Users may be asked to provide certain information, such as an email address, account name, or other personal identifier.
b. Information Automatically Collected:
During use of the Application, the following information may be collected automatically: IP address (or other unique device identifier), User activity and preferences within the Application, and log information such as date and time of access.
c. Information from Product Usage:
Moe AI collects information related to product usage, including device information (e.g., model, brand), operating system details, IP address, and log data (e.g., access time, usage duration, click operations, and crash reports).
d. Third-Party Tracking Technologies:
Third parties may use tracking technologies in connection with the Service, which may involve the collection of information about User online activities over time. This Policy does not apply to such third-party technologies, which are outside Moe AI’s control.
e. Data from Third-Party Accounts:
If Users log in via third-party accounts (e.g., Google, Apple), Moe AI may, with permission, access certain information from those accounts as made available by the platform or User privacy settings, such as name, profile picture, gender, and date of birth.
f. Data Collection via SDKs:
Moe AI may integrate third-party SDKs or similar tools. Use of these services constitutes User agreement to the direct collection and processing of information by such third parties, governed by their respective privacy policies. While Moe AI makes reasonable efforts to verify third-party compliance with legal and security standards, Users are strongly advised to review these providers' privacy policies prior to use.
3.Purposes and Legal Basis for Processing
Moe AI uses collected information for the following purposes:
a. Identification and Authentication: To verify User identity when accessing accounts.
b. Service Operation: To provide the Services, offer customer support, and fulfill contractual obligations.
c. Communication: To respond to User inquiries and support requests.
d. Service Improvement: To analyze usage patterns and enhance service quality, primarily using aggregated data.
e. Legal Rights Enforcement: To detect and prevent fraud, spam, or Terms of Service violations.
f. Legal Compliance: To comply with legal obligations, such as responding to subpoenas or court orders.
g. Data Protection: To anonymize, backup, or delete data as appropriate.
h. Sensitive Information:
Users may choose to provide sensitive information (e.g., religious, political, or health-related) in conversations with their AI companion. By providing such information, Users consent to its use as described in this Policy. Sensitive information and conversation content will not be used for marketing or advertising.
Automated means, including algorithms, may be used to implement the above purposes.
4.Sharing Personal Information with Third Parties
a. Service Providers:
Personal information may be shared with vendors that process data on Moe AI’s behalf for the purposes outlined above, such as server hosting, data analysis, fraud prevention, and email delivery. These vendors are required to protect shared data in accordance with this Policy.
b. Advertising and Analytics:
Information may be disclosed to advertising and analytics partners to serve ads and analyze usage. These partners may use tracking technologies to deliver targeted content and measure engagement.
c. Additional Disclosures:
Moe AI may disclose User data:
i. To comply with legal obligations or protect the rights, property, or safety of the Company, its Users, or others.
ii. In response to official requests (e.g., court orders, subpoenas) under applicable law.
iii. Where reasonably necessary to prevent harm to an individual’s life.
iv. In connection with legal proceedings or claims.
v. In the event of a merger, acquisition, or sale of assets, subject to the acquiring party’s compliance with this Policy.
d. Professional Advisors:
Information may be shared with lawyers, auditors, insurers, or other professional advisors as necessary in the course of their services.
5.Personal Data Transfers
User personal information may be stored on servers located outside the User’s country of residence and accessed by Moe AI personnel or contractors in other jurisdictions. By using the Application or Service, Users consent to such transfers. Those who object to these transfers should discontinue use of the Application and delete it from their devices.
6.Data Protection Measures
Moe AI employs industry-standard security technologies and procedures to protect data from unauthorized access, use, or disclosure. This includes SSL encryption for data transmission, and multi-layered security controls (e.g., firewalls, access controls) for stored data. While reasonable safeguards are applied, no method of electronic transmission or storage is 100%
7.Data Retention
Moe AI seeks to minimize the personal information collected and retained. Personal data is stored for the duration of the contract and up to 180 days after termination, unless a longer retention period is required by law, statute of limitations, or legitimate business purposes.
8.User Rights
To the extent provided by applicable law, Users may have the following rights:
a. Right to Be Informed: To receive clear and understandable information about data processing.
b. Right of Access: To access personal data held by Moe AI.
c. Right to Rectification: To correct inaccurate or incomplete data.
d. Right to Erasure: To request deletion of personal data under certain conditions.
e. Right to Restrict Processing: To limit the use of personal data in specific circumstances.
f. Right to Opt-Out of Sale: To opt out of the sale of personal information to third parties.
g. Right to Data Portability: To receive personal data in a structured, machine-readable format.
h. Right to Object: To object to the processing of personal data.
i. Right to Lodge a Complaint: To file a complaint with a supervisory authority.
j. Right to Withdraw Consent: To withdraw previously given consent at any time.
k. Right to Posthumous Instructions: To provide instructions regarding data handling after death.
9.Children's Privacy
The Service is not directed at individuals under the age of 18. Individuals below the minimum age may only use the Service under parental supervision. If Moe AI becomes aware that personal information has been collected from a child under 18 without parental consent, it will be deleted promptly.
10.Revisions to This Policy
Moe AI may update this Policy periodically. Continued use of the Service after changes are posted constitutes acceptance of the revised Policy. Users are encouraged to review this Policy regularly.
Important Notice
1. If you do not agree to the above third-party terms, you may not be able to use the game's online functions or some core functions.
2. For questions regarding data processing, or to exercise your privacy rights (such as accessing or deleting data), please contact us directly according to the above privacy policy.
Acceptance of Terms By continuing to install and run this product, you acknowledge that you have read, understood, and accepted all the terms of the above third-party service.