TERMS OF SEVICE and END USER LICENSE AGREEMENT (EULA)

PLEASE DO NOT PLAY, USE THIS GAME/SERVICES IF YOU HAVE A HISTORY OF EPILEPSY AS IT MAY CAUSE SEIZURES

Effective from April 17, 2025

These Terms of Service and End User License Agreement (EULA) (“Terms”, “Agreement”) constitute a legal agreement between you (“User”, “You”) and DIGITAL VORTEX ENTERTAINMENT LTD, a company incorporated under the laws of the Republic of Cyprus with registered number HE 460715, whose registered office is at Antrea Dimitriou, 5, Flat/Office 302,1056, Nicosia, Cyprus (“Company”, “We”, “Us”).
These Terms apply to the download, access, and/or use of our digital content, including our games (each, a “Game”, and collectively, the “Games”), in-game virtual objects and currency, other entertainment content, any respective updates, and our website dedicated to our Games (“Website”), regardless of the platform used. This includes access via any Application Store(s), or any other official distribution platforms authorized by Digital Vortex Entertainment LTD.
These Terms also apply to any other services that We may provide in relation to the Games or the Website, such as customer support, operating social media, community channels and other websites (We refer to all our Games and other services collectively as the “Services” in these Terms).
In case You use our Services or download, install, or access any of our Games or other licensed digital content, You consent that You have read, understood, and agreed to these Terms and that You undertake to comply with its provisions and be responsible in case of their violation.
If You do not consent to these Terms, or any subsequent version of them, You shall cease all access and use of our Services, as well as any download, installation, or use of our Games or other licensed digital content.
We reserve the right to make changes to these Terms. The amendments take effect from the moment of publication, so, please, check regularly whether You are familiar with the latest version. If We decide to amend this Agreement, We will post these changes on this page.

1. Terms and definitions
1.1. Words and phrases used in these Terms have the following meaning unless otherwise expressly specified:
1.1.1. Acceptance of the Terms means the actions of the User which demonstrate the User’s consent to be bound by the Terms and after which the agreement between the User and the Company is deemed to be concluded on the conditions of the Terms.
1.1.2. Account means personal section of the Game, to which the User gets access after the registration or logging in. Account is intended for keeping personal data of the User and for managing the accessible options of the Game.
1.1.3. Application Store(s) means application stores, including but not limited to Steam — an online digital distribution service for computer games and software developed and maintained by Valve, located on the Internet at: https://store.steampowered.com, and Epic Games Store — a digital video game storefront developed and operated by Epic Games, located at: https://www.epicgames.com/store, via which the User can download the Game Client and purchase In-Game Objects. The Company may add or remove Application Stores and make the Game available through any current or future Application Stores at its sole discretion.
1.1.4. Content means any information materials, including texts, graphics, audio-visual and other materials. The use of the Game grants the User an access to the Content of the Game. The use of the Website gives the User access to the Content of the Website.
1.1.5. Device means any personal computer or other device, including but not limited, a mobile phone, smartphone, tablet, another device allowing to use the Game in accordance with its functionality.
1.1.6. Game(s) means set of software, databases, downloadable Game Client software and any respective updates thereof, In-Game Objects and currency, any virtual items and other interactive or entertainment Content in the form of a game, developed and/or published by the Company, intended for installation and use on the Device by Users and accessible via various platform, including, Application Stores, in respect of which You and the Company agreed to enter into this Agreement.
1.1.7. Game Client means software essential for the use of the Game which is distributed via the Application Store, and that is installed on the Device.
1.1.8. In-Game Objects mean virtual objects in the Game that include in-game currency, items kits, weapons, etc.
1.1.9. Promo-code means a certain sequence of symbols that allows to get a certain number of In- Game Objects for free or to get access to a playtest.
1.1.10. User (End User) means a person who entered into this Agreement with the Company for its own benefit or for the benefit of others due to requirements of the actual legislation and this Agreement.
1.1.11. User Generated Content (“UGC”) means the Content created by the User(s).

2. The moment of Acceptance of these Terms
2.1. The User accepts the Terms by downloading, installing or accessing using the Game or accessing the Website. At the moment of Acceptance of the Terms, the Agreement is deemed to be concluded between the User and the Company. In case the User does not agree with the Terms, the User shall immediately stop using the Game and delete the Game Client from the Device or stop using the Website immediately.
2.2. Acceptance of the Terms means that the User confirms that the User has reached the age of 18 years or any other age of majority under Your applicable law. If the User has not reached this age, the Terms may be accepted by the User’s legal guardian, otherwise the User shall stop using the Game and delete the Game Client from the Device or stop using the Website immediately.
2.3. Personal data. The processing of information provided by the User about himself or herself, or third parties when using the Services, the Game, or any licensed digital content, as well as information obtained during such use automatically is carried out by the Company in accordance with the Privacy Policy available at https://railgodsofhysterra.com/assets/uploads/privacy_policy.pdf.
The Privacy Policy is presented when the User first accesses the Game and is given a choice to accept it, also it can be accessed at any time within the Game or during the use of the Website.
Please note that if you do not accept the Privacy Policy, or if you later withdraw your consent, certain features or functionalities may become unavailable, and the Company may be unable to provide access to some or all parts of the Services and the Game.

3. License
3.1. Upon Acceptance of the Terms, the Company grants the User a right to use the Games in their current version under the terms of a non-exclusive license on the territory of all countries of the world during the term of the Agreement as well as grants the User access to other Services.
3.2. The User has the right to use the Games within the limits permitted by the Company, namely:
3.2.1. Reproduce the Game Client by installing it on the Device;
3.2.2. Use the Game for entertainment, non-commercial purposes, for which the User has the right to:
3.2.2.1. Use the software capabilities of the Game to achieve the result determined by the gameplay of the Game;
3.2.2.2. Purchase In-Game Objects for the price set by the Company;
3.2.2.3. Use the Game to participate in e-sports events, provided that the e-sports events are held with the consent of the Company;
3.2.2.4. Use the Game in other ways permitted by the Company in these Terms;
3.2.2.5. Use customer support services.
3.3. The User has the right to use the Website within the limits permitted by the Company, namely:
3.3.1. Access the Website;
3.3.2. Enjoy the functionality of the Website available to the User;
3.3.3. Leave messages and other data on the Website, if its functionality so allows;
3.3.4. Use customer support services.
3.4. The User has no right to independently or with the involvement of third parties to:
3.4.1. Copy (reproduce), in any form and method, the computer programs and databases included in the Services, including any of their elements and information, without obtaining the prior written consent of the Company;
3.4.2. Emulate, decompile, disassemble, decrypt, reverse engineer and perform other similar actions with the Services that allow the User to access the source code of the Services or to change it, as well as create software products and / or services using the Services and elements contained therein without obtaining the prior consent of the Company as well as develop, distribute or use “cheat utility” software (allowing to obtain advantages fraudulently);
3.4.3. Delete or in any way modify the trademarks and copyright notices and any other rights included in the Services;
3.4.4. Distribute for commercial or non-commercial purposes the Game Client or its copies in any way;
3.4.5. Distribute for commercial or non-commercial purposes In-Game Objects and other intellectual property from the Services without permission of the Company;
3.4.6. Use the Services in ways which are not provided in these Terms and which are beyond the normal gameplay;
3.4.7. Use or copy the Services’ titles, characters, texts and audio- and video-materials or any other intellectual property contained in the Services for the purposes other than use of the services in accordance with Clause 3.2 of the Terms.
3.5. The rights to use the Services may be provided to the User free of charge. The User also has the right to purchase access to the In-Game Objects. Certain In-Game Objects specified by the Company in the Game itself or otherwise may be available to the User free of charge.

4. The Games’ use
4.1. The use of the Games is allowed provided that the User consents to the Privacy Policy available at https://railgodsofhysterra.com/assets/uploads/privacy_policy.pdf.
4.2. The Company has the right to use various technical means to prevent the User’s use of software designed to hack the Game (“Cheats”, “hacks”). The choice of such technical means is made by the Company independently.
4.3. The Company has the right to set limits on the extent and composition of information entered by the User in the Games, as well as provide other technical restrictions on the use of the Game, including setting the rules of the Games’ use unilaterally. Users will be notified from time to time about the new restrictions in the form and method chosen by the Company.
4.4. The Company waives any responsibility for any consequences of transferring access to the Game or account from one User to another.
4.5. The specific game rules, that may be found within the Games, gaming policies, code of conduct, restrictions and guidelines stated herein constitute the Game Rules. The Game Rules may be also presented in the form of tutorials, FAQ section or any other form, and constitute an integral part of these Terms. You agree that You shall comply with them in respect to each individual Game, You choose to access and/or play.
4.6. There may be times when our Games or any part of them are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis. This shall not serve as a basis for the Company’s liability in any form.
4.7. Multiplayer and Online Features:
4.7.1. Certain Games may include multiplayer, cooperative, or other online-enabled features (collectively, “Multiplayer Features”). To use these features, the User must have an active Internet connection and may be required to create an account or link to Application Store(s) or third-party platform credentials (e.g., Epic Games, Steam).
4.7.2. Multiplayer Features may support cross-platform functionality, allowing Users on different PC storefronts or systems to interact and play together. The Company may use internal or third-party services to provide matchmaking, social features, and gameplay synchronization across supported platforms.
4.7.3. The Company strives to maintain cross-platform compatibility but makes no guarantees regarding uninterrupted access, perfect synchronization, or full feature parity across all platforms. Limitations related to hardware, region, network stability, or third-party service availability may affect performance or accessibility.
4.7.4. The User agrees to use Multiplayer Features responsibly and in accordance with the game rules, and any other applicable guidelines. Any abusive, offensive, exploitative, or disruptive behavior may result in suspension or permanent restriction of access to online functionality.
4.7.5. The Company may implement automated systems and technical tools, including anti-cheat solutions, to detect unauthorized activities and ensure a fair and safe environment for all Users. By using Multiplayer Features, the User agrees to the operation of such tools during online play, including limited collection of technical data strictly for security and integrity purposes.
4.7.6. The Company is not liable for the actions, behavior, or content generated by other Users. Interactions in Multiplayer Features occur at the User’s own risk. The Company may provide moderation tools or reporting systems to help manage community behavior but does not guarantee the removal of all objectionable content.
4.7.7. The Company reserves the right to update, restrict, or terminate Multiplayer Features (including matchmaking, leaderboards, tournaments, or other services) at its discretion and without prior notice.

5. Access to the In-Game Objects
5.1. Our Games may include In-Game Objects. To benefit from or use the In-Game Objects in our Games You may first have to reach a certain level or progress to a certain point or (if functionality allows so) purchase them. In-Game Objects are not sold to you as property — you receive a limited, revocable, non-exclusive license to use them within the Game, subject to these Terms.
5.2. You agree that In-Game Objects have no monetary value and can never be exchanged for real money, real goods or real services from Us or anyone else. The Company waives any responsibility for any consequences of exchanging by You In-Game Objects for real money, real goods or real services from the Company or anyone else, unless such exchange is through no fault of Your own.
5.3. You are only allowed to obtain In-Game Objects from Us or our authorized partners through the Services, and not in any other way. Transactions of In-Game Objects between the User and other users of the Game are possible only with the consent of the Company. The Company’s consent can be expressed in the form of organizing the technical capability and functionality for such transactions within the Game.
5.4. Our Games offer a possibility to connect your gameplay to an Account that is linked to your Application Store platform.
5.5. We reserve the right to control, regulate, change or remove any In-Game Objects without any liability at any time.
5.6. We may revise the pricing for In-Game Objects offered through the Services at anytime. We may limit the total amount of In-Game Objects that may be purchased at any one time, and/or limit the total amount of In-Game Objects that may be held in your Account in the aggregate.
5.7. Depending on the Application Store that You purchased the Games in, any In-Game Objects may be subject to the Application Stores’ terms of service and user agreements. The volume of Your rights with respect to each purchase may differ from item to item. If You are unsure about your rights, You should check with the relevant Application Store or our customer support team before making a purchase. Unless otherwise specified, all content available in the in-game store is intended for the same age category as the base Game and follows the same official age rating (e.g., ESRB, PEGI, USK). Some In-Game Objects may contain cosmetic, audio-visual, or thematic elements that are suitable only for players who meet the Game’s age rating.
5.8. If You violate these Terms, You may lose any In-Game Objects that You may have and We will not compensate You for this loss or make any refund to you.

6. The payment terms and refunds
6.1. The Game may be provided on condition of payment of a fixed sum. The specific model of payment or the absence of such is indicated in the Application Stores and/or in the Games themselves.
6.2. User makes payments by transferring money in favor of the Company via Application Store. The Company is not the entity administering the Application Store’s monetary transactions. Purchases of the In-Game Objects and refunds are made via Application Store and are subject to the terms of the Application Store. Refunds cannot be made by the Company. In case the User wants to request a refund for purchase of In-Game Objects, the User can contact the operator of the Application Store.
6.3. Purchase of In-Game Objects is the implementation of the User’s own will. All purchases made using the User’s Account are considered to be made by the User independently, regardless of who initiated the purchase using the Device.
6.4. Right to withdraw. Some Application Stores provide the option to withdraw from any purchase made in such store without giving any reason. Such refund policy may be published among the respective Application Store’s terms of use. If You applied to an Application Store and received a refund for purchases made within our Games, We reserve the right to:
- withdraw from your Account the In-Game Objects purchased for the refunded amount. We may inform You about such withdrawal of In-Game Objects.
YOU DO NOT HAVE A RIGHT TO WITHDRAW FROM A TRANSACTION OR OBTAIN A REFUND ONCE DELIVERY OF DIGITAL CONTENT (e.g. IN-GAME OBJECTS) HAS STARTED, AT THIS POINT YOUR TRANSACTION IS FINAL. YOU THEREFORE EXPRESSLY ACKNOWLEDGE, CONSENT AND AGREE THAT DELIVERY OF THE PURCHASED ITEM COMMENCES AT THE MOMENT THE DIGITAL CONTENT IS ADDED TO AND/OR ENABLED ON YOUR ACCOUNT OR IN THE GAME OR OTHERWISE MADE ACCESSIBLE TO YOU FOR DOWNLOAD OR USE.

7. The Promo-codes use
7.1. The Company may from time to time issue the Promo-codes allowing the User to receive In-Game Objects free of charge.
7.2. After activating the Promo-code, In-Game Objects will become available in the Game. Activation of the Promo-code completely redeems it.
7.3. Promo-codes are valid for a limited period from the date of receipt by the User, specified by the Company or the Company’s partners. After the date of expiry, Promo-codes may become invalid returned.
7.4. Promo-codes cannot be replenished by the User or exchanged for real money, real goods or real services from Us or anyone else. The Company waives any responsibility for any consequences for obtaining by the User Promo-codes or items from the third party.
7.5. Promo-codes can be activated only for the Game for which they are intended. Promo-codes do not give the User any rights in relation to other Games, software products or Services of the Company.
7.6. To activate Promo-codes effectively, the User may need to update the version of the Game installed on the Device. The Company is not responsible for the cases when the User cannot activate the Promo-Code due to failure to update the version of the Game or comply with other technical conditions for the use of the Game.
7.7. For any problems with Promo-codes activation, please, contact the customer support at support@vortex.game.

8. The Website use
8.1. Access to the Website. The Company may put access to the Website or its certain functions under certain conditions, such as registration, enabling the use of necessary “cookie” files, checking the User’s browser for safety reasons. The Company is not liable for User’s inability to access the Website (please see section “Responsibility”).
8.2. Use of information from the Website. If the User fulfills all the obligations set forth in these Terms pertaining to the Website, and unless otherwise specified, the User has the right to view, copy, print, and distribute (without modification) the information contained on the Website, if such use of the information is carried out exclusively for informational, non-commercial purposes and subject to the preservation of all copyright, related rights, rights to trademarks, and other notices of the Company’s intellectual property.
The User may not copy or use any software, copyrighted processes, or technologies implemented, or described on the Website. The User may not use the names or logos of the Company without the prior written consent of the Company. The Content of the Website is provided by the Company unless otherwise specified. The Website and its contents are protected by the laws of the Republic of Cyprus. All rights not expressly granted in these Terms of the Service belong to the Company and its licensors. When using the Website, the User must comply with the requirements of applicable law.

9. User Generated Content (“UGC”)
9.1. The Company hereby grants you the right to create, enjoy and make publicly available UGC, for non-commercial purposes. However, You are the creator of and responsible for the UGC that You create, and that UGC shall not contain any material which is unlawful, infringing, inappropriate, or violates any contracts or common sense.
9.2. The Company is not always the owner of the intellectual property for a Game and therefore, we cannot unconditionally allow UGC to all Games. Please contact Us at support@vortex.game if You wonder which Games are affected.
9.3. UGC includes for example chat and forum posts, Game and character customizations, cinematics, scripts and programs, mods, gameplay, music and sound, animations, and other types of works relating to the Services.
9.4. Your rights in your UGC only extend to the new, original content You create as part of Your UGC and do not extend to or grant any rights to the Services or anything created or made available by third parties, or any content made available by the Company through the Services.
9.5. By making Your UGC available, You grant the Company and its affiliates a non-exclusive, royalty- free, sublicensable, irrevocable, and perpetual right to use, develop, reproduce, modify, create derivative works from, distribute, transmit, broadcast, otherwise communicate, publicly display, publicly perform and otherwise commercialise or exploit Your UGC in any manner or form and in any medium or forum, whether now known or later devised without attribution or compensation to You or any third party. This right shall survive the termination of this Agreement.
9.6. Unless otherwise agreed, the creation and publication of UGC are for strictly non-commercial purposes only. The UGC shall be provided for free and be freely available (for example, You may not place your UGC behind a paywall), but You may accept donations for Your time through special services or through sponsorships.
9.7. The Company reserves the right, but is not obligated, to review, moderate, filter, edit, restrict, or remove any UGC, whether automatically or manually, at any time and for any reason, including to comply with applicable laws, enforce these Terms, protect other Users, or maintain the integrity of the Services. This includes the use of automated moderation tools. The Company is under no obligation to use, distribute or continue to distribute UGC and We may restrict or remove Your UGC at the Company’s sole discretion.
9.8. By submitting UGC, You represent and warrant that: (a) You are the sole creator and rights holder of the UGC or have obtained all necessary permissions to use any third-party elements contained within it; (b) Your UGC does not infringe or violate any copyright, trademark, privacy, publicity, contractual, or other rights of any third party; and (c) Your UGC does not contain any unlawful, harassing, defamatory, obscene, or otherwise inappropriate material.
9.9. You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any and all claims, demands, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your UGC or any breach by You of the representations set forth in these Terms.
9.10. You acknowledge that, once submitted, UGC may not be removable from the Services, and the Company is under no obligation to delete, disable, or cease using UGC upon your request, unless required by applicable law. The license granted under Clause 9.5 shall survive termination of these Terms or your Account.
9.11. If You encounter content created by another User that you find offensive, We encourage You to report this content at support@vortex.game.

10. Code of conduct
10.1. You are solely responsible for your actions and communications within the Games and on the Website. This includes any User Generated Content you create, share, or publish. You agree to abide by all applicable laws and these Terms, and you understand that any breach may result in the suspension or termination of your access to the Services, without any obligation for the Company to provide compensation or reinstatement.
10.2. Unless expressly stated otherwise, the Company does not actively monitor private communications between Users within the Games or through the Services, such as private messages or party chats. You acknowledge and agree that such communications are considered private unless reported through the in-game reporting system or otherwise brought to the Company’s attention. However, the Company may access such communications when required by law or in response to valid legal requests or user reports of violations.
10.3. We offer Users a safe experience with our Games and the Website. This is especially important to the Company, as the minors may potentially access the Game or the Website. In order to provide Users with a safe experience, the Company has set the following rules.
10.4. A User may only use the Game or the Website for lawful and intended purposes. A User may not use the Games or the Website in a manner that violates any applicable law or regulation.
10.5. The following Code of conduct contains a non-exhaustive list of prohibited actions that may lead to an investigation by the Company’s employees, as well as termination of the Agreement with the User who violates these rules:
10.5.1. Creation and use of inappropriate username, clan names, avatar, UGC and other in-Game user- nameable item or entity that, for example:
- contain profanity, sexual references or expressions of a hostile mood on any grounds, condoning extremism, terrorism, fascism, racism, nationalism, child abuse. No name shall refer to any aspect of sexual orientation pertaining to themselves or other Users under any circumstances;
- have a religious or political connotation or could potentially lead to controversy or disagreement, or
- is offensive, defamatory, libelous, threatening, abusive, inappropriate, pornographic, or otherwise unlawful;
- is protected by any applicable copyright laws, trademarks, trade secret or that otherwise infringe the privacy rights, property rights, or any other rights of any person;
- is an advertisement or solicitation of business, funds, products or services;
- promote drugs or other illegal substances;
- contain information discrediting or offending public officials and/or any state symbol;
- contain serial numbers for commercial software products, logins, passwords and other means for obtaining unauthorized access to fee-requiring resources on the Internet;
- contain statements or information containing data that may represent a state or official secret or other confidential information;
- consist of your personal data or personal data of third parties;
- use the character name of another player to falsely represent his or her identity;
- reflect, glorify or emulate any real-world group or organization, historical events, sport team, terrorist society, criminal elements, discriminating organizations, other communities bearing a negative connotation or connection to crimes against humanity, facts of discrimination or segregation by nationality, gender or religious principle or their leaders and figureheads (this includes the use of names of real-world military, political or religious groups, religious figures) etc.
10.5.2. Impersonation of any User or employee or other representative of the Company.
10.5.3. Harassment, threats or intimidation of Users and / or the Company’s representatives (i.e. our employees, members of the Game’s or the Website’s community (moderators, testers, etc.)) through any form of communication (including, for example, through the in-game chat or via voice chat and communication), on any medium in the Games or on the Website. This includes, for example:
- trolling (placing intentionally controversial posts or posts off topic with the intention to provoke other users);
- flaming (constantly insulting others);
- spam (posting meaningless or irrelevant messages, or same or similar messages repeatedly);
- use of language or content that is inappropriate, illegal, dangerous, threatening, offensive, abusive, obscene, obscene, vulgar, defamatory, personal, hateful, racist, sexist, ethically offensive, harassing, or any political content.
10.5.4. Using any means not expressly authorized by us to collect or intercept data from other Users within the Game or the Website. This includes, for example:
- phishing (an attempt to obtain from any user personal information);
- doxing (disclosure or other reproduction or provision of personal information of another user to someone);
- online tracking (theft or interception of data by capturing network traffic).
We reserve the right to decide whether any UGC or Your other actions comply with these Terms, and We may at our sole discretion remove such UGC, suspend and/or terminate Agreement with the User in question. These Terms may not cover all inappropriate or disallowed actions. We reserve the right to reject any User’s name We conclude, at our sole and absolute discretion, is indecent, obscene, offensive, or that otherwise violates our naming policy or Terms. We reserve the right to examine situations on a case-by-case basis and take whatever action We deem necessary at our sole and absolute discretion. If You see something that You feel violates our Terms, please report it to our customer support support@vortex.game. Since We are unable to pre-moderate UGC, We do not guarantee the accuracy, quality, or integrity of any UGC communicated via the Services. By using the Services, You acknowledge and accept that You may be exposed to material You might find offensive or objectionable.
Also, the Services may expose You to Content, websites, products and services created or provided by parties other than by the Company (“third-party content”). We do not review, endorse or assume any responsibility for third-party content and shall have no liability to You for access to or use of third-party content. You access or use third-party content at Your own risk and discretion, and You understand that this Agreement does not apply to that third-party content.
10.6. Gaming policy. You agree that your usage of Services should be lawful. Thus, You agree not to use the Services in order to:
- upload or transmit malware, meaning the software which contains viruses, corrupted files or data, or any other similar software or elements that may damage the operation of the Services or interrupt any User’s uninterrupted use and enjoyment of our Games;
- provide Us or our customer support with false information;
- develop, distribute, or promote the software used for cheating in the Games or interfering with their code (hacking, cracking) to gain advantages in the Games;
- change the Devices’ system preferences (i.e. time zone or date, or any other credentials) to gain additional advantages in the Games;
- exploit the errors or other unintended features in the Games, make any changes, that may give advantages not intended by the Company;
- attempt to gain unauthorized access to the servers of the Company;
- transmit unauthorized messages through the Services, including junk mail, chain letters, spam and any materials that promote malware, spyware and downloadable items;
- exercise any fraudulent/illegal activity that could lead to false payment in the Services;
- attempt to provide the Services to the third parties for a fee or any other consideration;
- violate any provisions of the Game Rules and applicable laws or regulations, or promote, or encourage any illegal activity including, but not limited to, hacking, cracking or distribution of counterfeit software or cheats for the Games.
If You notice any suspicious misconduct or misuse of the Services, We encourage You to report it by contacting the customer support.
10.7. Game Rules and penalties. You agree that your use of the Services should comply with the Game Rules. The Game Rules violations may cause the Company to impose penalties upon you, including, but not limited to:
- in-Game penalties involving no suspension;
- temporary and/or permanent suspensions of in-Game functions.
In-Game penalties depend on the nature, scope and frequency of the Game Rules violations by a User.

11. Age restrictions and access by the minors
11.1. Our Games are not intended for users under the age of 16. By accessing or using the Services, you confirm that you meet the minimum age requirement applicable to your region and/or rating classification. Where legally required, players under a certain age may only use the Services under parental or legal guardian supervision.
11.2. If You are under 18 years old or any other age of majority under Your applicable law, You should review these Terms with the assistance of your parent or guardian. In this case, it is a parent or a legal guardian that accepts the Terms on your behalf. All actions of the person under the age of majority shall be attributed to a respective parent or legal guardian.
11.3. If You are a parent or guardian, We recommend that You monitor the play and web activities of the minors, in particular, online activities, and become familiar with the parental control options that may be provided by Us and / or our partners.
11.4. We may restrict access to the Services based on age, and minors under a certain age may be allowed to access the Services only with the consent of their parent or guardian. The age rating for the Games is specified by the Company in the Application Store.
11.5. To the extent permitted by law, We do not accept any responsibility for any act that may be committed by minors without the permission of their parents or legal guardians. In all cases, any use of the Services by minors is the responsibility of their parents or legal guardians. If You are a parent or legal guardian, by giving the minor permission to use the Services, You thereby agree to the Terms regarding the use of the Services.

12. Responsibility
12.1. Disclaimer of Warranties. The Services are provided on an “as is” basis, therefore, the User is not provided with any warranties or representations, express or implied, that the Services will meet the User’s requirements; will be provided continuously, quickly, reliably and without errors; the results that can be obtained using the Services will be accurate and reliable; all bugs in the Services will be fixed. The Company makes no representations, express or implied, and makes no warranties with respect to the information contained in the Services. Without limiting the foregoing, the Company hereby disclaims all implied warranties.
The Services may contain links or give access to the sites, resources, or utilities operated by third parties. The Company does not make any direct or indirect representations or warranties regarding such sites, resources, or utilities.
12.2. Since the Services may be updated and new functionalities are added to them, form, nature or Content of the Services may change from time to time without prior notification of the User. The Company has the right, at its sole discretion, to terminate (temporarily or permanently) support and / or provision of the Services or their individual elements to Users, including In-Game Objects.
12.3. Health Warning. Certain people may experience a seizure while watching certain monitor images, including flashing lights or patterns that may appear while playing video/online games. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause photosensitive epileptic seizures while playing video games. These seizures may have a variety of symptoms, including lightheadedness, dizziness, altered vision, eye or face twitching, shaking of arms or legs, disorientation, confusion, or momentary loss of awareness, loss of consciousness, involuntary movement or convulsion. Please, IMMEDIATELY stop playing and consult a doctor if You experience any of these symptoms. Also, note that when playing video/online games You should take certain standard health and safety precautions, including avoiding playing when tired and drowsy, taking 10- to 15-minute breaks every hour, sitting at a reasonable distance from the screen in a well-lit environment.
12.4. The User is responsible for any violation of the Agreement, including the ones provided by the applicable law, as well as for all consequences of such violations (including any losses that the Company and other third parties may suffer). In case of such a violation, the Company has the right to restrict the use of the Services by the User without any compensation.
12.5. The Company is not in any way connected with the UGC and does not verify authenticity and safety of it, as well as its compliance with the requirements of applicable law, and whether the Users have the necessary rights to distribute and / or use it. The User who created the UGC and / or added them to the Services is solely responsible for the compliance of the UGC with the requirements of the applicable law.
12.6. Indemnification. The User hereby agrees to protect, indemnify, and hold the Company and its affiliates, partners, third-party suppliers and providers, licensors, officers, directors, employees, distributors, and agents harmless from any damages, losses, liability, penalties, settlements, and expenses (including expenses and reasonable attorney fees) in connection with any claims or actions that (a) arise from any actual or alleged violation of the Agreement by the User; (b) arise from the provision of incomplete or inaccurate information in the Services; (c) arises from the use of any third-party websites or services by the User; or (d) otherwise arises from or relates to the misuse of the Services by the User.
The User agrees to provide the Company with written notice in the event of any such claims or actions. In addition, the User acknowledges and agrees that the Company has the right to claim damages when the User uses the Services for illegal purposes, in an illegal manner, or in a manner inconsistent with these Terms, and that such damages may include, without limitation, direct, indirect, special, incidental and/or consequential damages. If the Company is required to respond to a third-party claim or a law enforcement request or court order (or other decision) that is related to the use of the Services by the User, the Company may, in its sole discretion, require the User to reimburse the Company for the reasonable expenses related to handling such claim or request.
12.7. If a violation of the User’s right and / or interest regarding the use of the Services occurs, including the case when another User enters inappropriate information or materials in the Services, such violation may be reported to the Company. To do this, the User shall contact the Company’s support team and provide a detailed statement of the circumstances of the violation and the right and / or interest which was violated.
12.8. The Company reserves the right to prosecute violators of the exclusive rights to the Game, Website and / or other Services in accordance with applicable civil, administrative and criminal laws at its sole discretion.
12.9. In any event, the User agrees to refrain from:
- use of the Services in any way that may cause damage to the Services;
- use of the Services in violation of applicable laws and regulations, or in a manner that causes or may cause harm to the Company or any individual or entity.
12.10.Without limiting any other remedies or any other paragraph of these Terms, if We reasonably believe that You are in material breach of these Terms (including repeated minor breaches), We reserve the right to take any of the following actions, whether individually or in combination, and either with or without notice to you:
- modify and/or remove any In-Game Objects that may be associated with your Account;
- reset and/or modify any Game progression or benefits and privileges associated with your account, such as any level or score You have reached in our Games.
Without any discrepancy with the applicable law provisions the following breaches shall be deemed material:
- violation of any obligation provided in the section 3 of these Terms by the User;
- violation of any obligation provided in the section 9 of these Terms by the User.
12.11. Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE SERVICES THEMSELVES, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, WE SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO US IN ACCORDANCE WITH THESE TERMS IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO US DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND OUR EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH US IS TO STOP USING THE SERVICES AND TO CANCEL YOUR ACCOUNT.
NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER, OR EXCLUDE, OR RESTRICT ANY LIABILITY RESULTING FROM OUR GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR FOR DEATH, OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE, OR FRAUD ON OUR SIDE.
If the applicable law does not allow the above limitations of liability to apply to the relations between the User and the Company in whole or in part, the limitations of liability will only apply to the extent permitted by applicable law. The Company is exempt from liability for any delay or failure to perform resulting from causes outside the Company’s reasonable control, be it due to unforeseen circumstances such as acts of God, terrorism, war, riots, embargoes, acts of authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, or other (force-majeure).
If You are domiciled in a Member State of the European Union, the Company shall be liable in accordance with statutory law in cases of (a) intentional misconduct; (b) gross negligence; (c) breach of applicable product liability acts. Without prejudice to the, the Company may only be liable for breach of a material contractual obligation under the Terms, the breach of which would jeopardize the purpose of the Terms. In such an event, the Company’s liability shall be limited to typical and foreseeable damages. In other circumstances We shall not be liable for acts of modest negligence.

13. Termination
13.1. Termination initiated by the Company. In case the User’s actions constitute the material breach of these Terms pursuant to Clause 11.10 of these Terms, the Company has the right to terminate the Agreement with the User unilaterally and restrict User’s access to the Game at any time, including to the In-Game Objects, or the Website.
Moreover, the Company may decide to terminate provision of the Services or support with respect to a specific Game or Service at its own discretion. This shall result in the automatic termination of the Agreement. The Company may notify Users within a reasonable term before such termination.
Under this paragraph, the Company will not provide a refund to the User and will not compensate any losses.
13.2. Termination at the initiative of the User. The User has the right at any time to terminate the Agreement with the Company unilaterally without notifying the Company by deleting the Game Client from the Device and by discontinuing the use of the Website. In case of termination of the Agreement at the initiative of the User, the Company will not provide a refund to the User for the purchase of In-Game Objects and will not compensate for any losses. Unilateral termination of the Agreement by the User does not release the User from liability for violations of this Agreement committed during the period of its validity.

14. Dispute Resolution
14.1. Applicable law. The Agreement, as well as any issues related to the Services that are not covered by this Agreement are governed by the current legislation of the Republic of Cyprus excluding the conflict of law rules. If the jurisdiction of your domicile prohibits Us from enforcing a governing law provision, nothing in these Terms limits Your rights based on the laws governing your domicile.
14.2. Parties must try to resolve any disputes informally via negotiations. In case of any unresolved issue, You shall first contact the Company’s support team at support@vortex.game indicating that this matter should be brought to a legal team’s attention. Our legal team shall provide its written answer to You within 10 (ten) business days to Your contact details indicated in the request, up until the issue is resolved.
If a dispute cannot be resolved through informal negotiations, You (1) agree that any and all disputes arising out of, or in any way related to the Games or Services shall be resolved individually, without resort to any form of class action, and (2) consent to the EXCLUSIVE jurisdiction and venue of the appropriate court situated in Nicosia, the Republic of Cyprus, unless other applicable legislation states otherwise.

15. Intellectual Property Rights
15.1. All rights, title, and interest in and to the Games, the Website, the Game Client, and all content and materials included therein — including but not limited to all source code, object code, visual interfaces, graphics, designs, animations, sounds, musical compositions, storylines, dialogue, characters, trademarks, logos, trade names, and other intellectual property rights — are and shall remain the sole and exclusive property of the Company or its licensors.
15.2. Except for the limited license expressly granted to the User in these Terms, no rights or licenses, express or implied, are granted to the User under any intellectual property of the Company or its affiliates.
15.3. The User shall not reproduce, distribute, modify, reverse engineer, decompile, disassemble, display, perform, publish, license, create derivative works from, or use any part of the Services or the Games except as expressly permitted under these Terms. All trademarks, service marks, trade names, and logos displayed in the Games or on the Website are the property of their respective owners and may not be used without the prior written permission of those owners.
15.4. The Company respects the intellectual property rights of others and expects Users to do the same. If you believe that any content available through the Game, Website, or Services — including User Generated Content — infringes your copyright or other intellectual property rights, you may submit a written notice to the Company requesting its removal or restriction.
15.5. The Company may also take further action in its sole discretion, including suspension or termination of User accounts that repeatedly infringe intellectual property rights.

16. Use of Third-Party Technologies and Content
16.1. The Services may incorporate, integrate, or rely on third-party software, components, platforms, libraries, tools, and content (collectively, “Third-Party Elements”). These may include but are not limited to game engines, matchmaking services, payment processors, analytics tools, anti-cheat systems, and open-source libraries. Your use of the Services is subject to any applicable third-party license terms or usage rules.
16.2. The Company is not the developer, owner, or licensor of most Third-Party Elements and does not provide any warranties or assume liability for their independent functionality, availability, or legal compliance, except where the Company integrates such elements into the Game or Services and remains solely responsible for their use within the Game.
16.3. Unreal® Engine Attribution and Disclaimer.
16.3.1. This Product was developed using Unreal® Engine – a proprietary game development platform. Unreal® is a trademark or registered trademark of Epic Games, Inc. in the United States of America and elsewhere. Unreal® Engine, Copyright 1998 – 2025, Epic Games, Inc. All rights reserved.
16.3.2. Unreal® Engine is used under a license granted to the Company. Epic Games, Inc. is not the publisher or developer of this Product and has no involvement in its creation, testing, distribution, marketing, or support.
16.3.3. The Unreal® Engine is provided “as is” and “as available,” without any express or implied warranties of any kind. To the maximum extent permitted by applicable law, all warranties, conditions, representations, and guarantees — including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or system integration — are expressly disclaimed in relation to Unreal® Engine.
16.3.4. By using this Product, the User acknowledges and agrees that:
- Epic Games, Inc. makes no warranties, guarantees, or representations, express or implied, as to the quality, performance, functionality, availability, safety, legality, or suitability of Unreal® Engine in connection with this Product;
- Epic Games, Inc. shall not be liable for any claims, damages, losses, costs, or expenses, whether direct, indirect, incidental, consequential, or special, arising out of or in any way related to the use of Unreal® Engine in this Product;
- Any reliance on Unreal® Engine in the context of this Product is at the User's own risk. All warranties and liabilities related to this Product rest solely and exclusively with its Publisher and/or Developer.

17. Final provisions
17.1. Technical Requirements and Compatibility. The User acknowledges and agrees that the use of the Game and the Services requires a compatible device, operating system, internet connection, and, where applicable, sufficient hardware performance. The Company does not guarantee that the Game or Services will be available, functional, or compatible with all devices, software environments, or system configurations. It is the User’s sole responsibility to ensure that their hardware, software, and network connection meet the minimum technical requirements specified for the Game. The Company shall not be liable for any failure to access or use the Game or the Services due to incompatibility, insufficient system resources, outdated software, or lack of internet connectivity. The Company reserves the right to update the technical requirements from time to time, including as a result of updates to the Game or third-party platform policies.
17.2. Duration of the Agreement. The Agreement enters into force at the moment of Acceptance of the Terms of Service and remains valid for the entire period of use of the Game or the Website by the User.
17.3. Entire Agreement. The Agreement together with the Game Rules constitute an entire agreement between You and the Company.
17.4. Invalidity. If one or more of the provisions of the Agreement are invalidated by an effective court decision on a dispute between the User and the Company, the remaining provisions of the Agreement will remain in force for the User and the Company. If you feel that these Terms discriminate against You in any way, please contact us by support@vortex.game.
17.5. Modification of the Terms of Service. The Terms of Service may be amended by the Company unilaterally without prior notice to the User and without payment of any compensation in this regard. Changes come into effect at the moment when they are posted on the Website or in the Game.
17.6. If the Company fails to enforce strict performance of the Agreement, this shall not be in any way interpreted as the Company’s waiver of rights under this Agreement with respect to past or future obligations.
17.7. Assignment. The Company may and You may not assign any or all rights and/or obligations contained herein to any third party.
17.8. The Company’s details:
DIGITAL VORTEX ENTERTAINMENT LTD
Address: Antrea Dimitriou, 5, Flat/Office 302, 1056, Nicosia, Cyprus
E-mail: info@vortex.game


PRIVACY POLICY

Effective from April 18, 2025

This Privacy Policy (hereinafter – the “Policy”) describes how and when DIGITAL VORTEX ENTERTAINMENT LTD (hereinafter – “Company”, “we”, “us”, “our”), its subsidiaries and affiliated companies collect and utilize the information pertaining to your use of our services. By giving your consent in the consent forms provided in our Games or by using our Website (hereinafter collectively – “the Services”), you (hereinafter – the “User”) consent to this Policy.
As the Company is established under the laws of the Republic of Cyprus, this Policy is in compliance with the General Data Protection Regulation (EU) 2016/679 (hereinafter – the “GDPR”), according to which we are the data controller.
We reserve the right to amend this Policy. Amendments will be effective from the moment of their publication, so please check regularly to be sure you are familiar with the latest version. If we decide to amend this Policy, we will post those changes on this page.

DEFINITIONS:
- “Data Protection Laws” shall mean the laws applicable to the processing of the Users’ personal data by the Company in the relevant jurisdictions or according to the nationality of the Users or the territory they reside in.
- “Device” shall mean the device you are using to use our Services.
- “Device Information” shall mean technical information about your Device. When we refer to Device Information, this means your Device’s IP address, your internet service provider (ISP), your browser, operating system and operating system version, network information, and the version of the Games installed on your Device.
- “Game(s)” shall mean a game published by the Company regardless of the Platform it is distributed on or the Devices it is developed for.
- “Location Information” shall mean general information about the location from where you are playing the Games. We do not collect precise geolocation information, however, we may collect your Device’s IP address which can be used to identify the general location (city, province/state, country).
- “Platform” shall mean application stores through which Games are provided to Users. For the purposes of uniformity and for the avoidance of doubt, the term “Platform” as used in this Policy has the same meaning as the term “Application Store” in the Terms of Service.
- “Platform ID” shall mean an identifier assigned to your Device by the Platform when you log on to the Platforms or download the Games from the Platforms.
- “Terms of Service” shall mean the agreement between the Company and the User on whose basis access is granted to our Games and other Services upon the User’s acceptance, and which can be found at https://railgodsofhysterra.com/assets/uploads/terms_of_service.pdf.
- “Transaction ID” shall mean the unique identifier for a transaction such as a purchase, restoration, refund or renewal in the payment systems that we may use for the Games.
- “Website” shall mean the website at: railgodsofhysterra.com.

WHAT KIND OF INFORMATION DO WE COLLECT AND FOR WHAT PURPOSES?

The purposes and legal basis of data processing:
When you use our Services, we may collect and process technical information that may be considered personal data in certain jurisdictions.
We may collect and/or process such information to provide you the Services and the best user experience. You consent to such processing when you accept the Terms of Service and this Policy in the consent form provided in the Services.
Our legal bases for such processing are:
- the contract between you and the Company (Terms of Service);
- your explicit consent to the processing expressed through the consent forms provided in the Services;
- our legitimate interests.
Our legitimate interests are the following:
- accounting and reporting (including management reporting);
- identifying your age for legal compliance;
- studying the markets in which we offer our Services;
- making and substantiating our legal claims as well as the claims of third parties;
- providing security and fraud prevention.
We process data for the following purposes:
- to improve our Services and analyze how they are used by Users, which implies processing Location Information indicating where the Services are used, the frequency of such use, the categories of Users and other statistical and analytical information;
- to establish and maintain our relationship with you (including customer support).
The collection of this data is crucial for us to provide you the Services. Therefore, if you wish to opt-out from our processing of your data, unfortunately, the functionality of our Services available to you may be limited. Nevertheless, you have the option to require the deletion of any information we have collected.

The types of information we process:
When you download a Game and start to use it, you may log in using the Platform which you downloaded the Game from. The Platforms will generate a Platform ID.
We have legitimate interests in promoting and marketing the Services, thus, we may also process the information given in the list below.

1. When You Play the Games:
Personal Data: Information about how you play and use the functionality of the Services (version number of the Game you are using; frequency; length of the Game; Platform; level; in-game preferences etc.)
Legal Basis for Collection: Terms of Service. Our legitimate interest in learning about the market we provide our Services in. Our legitimate interest in maintaining our relationship with you.
Purpose(s): Providing you the best user experience and allowing you to save the progress in the Games. Providing you the Game’s functionality – for more information, please see the section “Functionality”. Analysing the use of our Services – for more information, please see the section “Analytics”.

Personal Data: Location Information, and Device Information
Legal Basis for Collection: Terms of Service. Our legitimate interest in promotion and marketing of our Services. Our legitimate interest in learning about the market in which we provide our Services. Our legitimate interest in maintaining our relationship with you.
Purpose(s): Analysing the use of our Services – for more information, please see the section “Analytics”. Advertising – for more information, please see the section “Advertising”. Games functionality – for more information, please see the section “Functionality”.

Personal Data: Transaction ID
Legal Basis for Collection: Terms of Service. Our legitimate interest in maintaining our relationship with you. Our legitimate interest in conducting the reporting.
Purpose(s): Collecting and recording payments received – for more information, please see the section “Payments”.

2. When You Use the Website
Personal Data: Device Information
Legal Basis for Collection: Terms of Service. Your consent to the processing of “cookie” files given on our Website - for more information, please see section “Cookies”. Our legitimate interest in learning about the market in which we provide our Services. Our legitimate interest in maintaining our relationship with you.
Purpose(s): Analysing the use of our Services - for more information, please see the section “Analytics”.

Personal Data: Information about your interaction with the Website, i.e., number of times the Website was accessed by you, the exact time you accessed and exited the Website
Legal Basis for Collection: Your consent to the processing of “cookies” used on our Website - for more information, please see the section “Cookies”.
Purpose(s): Analysing the use of our Services - for more information, please see the section “Analytics”.

Personal Data: Location information, information on the search engine you used prior to accessing the Website
Legal Basis for Collection: Your consent to the processing of “cookies” used on our Website - for more information, please see the section “Cookies”. Our legitimate interest in learning about the market we provide our Services in.
Purpose(s): Analysing the use of our Services - for more information, please see the section “Analytics”.

Personal Data: Statistics and preferences in regard to the content of the Website.
Legal Basis for Collection: Your consent to the processing of “cookie” files used on our Website - for more information, please see the section “Cookies”.
Purpose(s): Analysing the use of our Services - for more information, please see the section “Analytics”.

3. When You Contact the Company (through the Games or the Website, or otherwise)
Personal Data: Name and e-mail address, Location Information, Device Information
Legal Basis for Collection: Your consent which you express by providing the personal data voluntarily and directly to us. Our legitimate interest in providing you with the best user experience, to pursue our legal claims or fulfil our legal obligations towards you.
Purpose(s): You have the option to contact our customer support team directly by e-mail. When you do so, we will collect and use this information to respond to your requests and/or comments.

Personal Data: Name and e-mail address (for developers)
Legal Basis for Collection: Your consent which you express by providing the personal data voluntarily to us. Our legitimate interest in establishing a relationship with you.
Purpose(s): As a developer, you have an option to contact us through our Website for other commercial or non-commercial purposes. We use your data to establish the commercial relationship with you.

Personal Data: Your correspondence with us, or a record of it.
Legal Basis for Collection: Your consent which you express by filling in the contact form in the Games or on the Website, or by providing the personal data voluntarily and directly to us. Our legitimate interest in providing you with the best user experience, to pursue our legal claims or fulfil our legal obligations towards you.
Purpose(s): When you contact us for support or in regards to any legal or commercial issue, we may record the contents of your messages to us to answer them, and to use them to protect our rights, or assist you in protecting yours, and to fulfil our legal obligations towards you.

Below is a more detailed overview of our data processing pertaining to different purposes in the list
above.

ANALYTICS

While you play the Games
As a publisher, it is important for us to know how users interact with our Games.
We may check the version number of the Game you are using and the operating system version running on the Device you use. This data is used for statistical purposes and will not be stored or transferred.
We enable third-party services to collect your Location Information, Device Information so that we can deliver our Services to our users, measure, analyse and improve the performance of the Games, and to continually update and develop our Games.
We may use this information to assess the difficulty level of Games, fix any bugs or errors in the Games, evaluate the demographics of our users, and to determine whether we need to support a new Device type for the Games, determine whether we need to change our marketing and distribution decisions.
The third-party services that we use put in place technical and organizational measures to ensure safe processing of personal data as stated in their privacy policies.
We ensure that the agreements we conclude with the third-party services providers contain provisions for the safe processing of your personal data and the appropriate safeguards prescribed by the applicable Data protection laws.
We enable the collection of personal data by the third-party services using their Software Development Kits (hereinafter – “SDK’s”) which contain options and safeguards to ensure the protection of personal data.
Below you may find the list of the third-party services and their privacy policies:

Third-party service - GameAnalytics
Link to the privacy policy - https://gameanalytics.com/trust/privacy/privacynotice

Third-party service - Sentry
Link to the privacy policy - https://sentry.io/privacy/

While you access our Website
Our Website is directed at promoting our Games and Services and it is important for us to learn more about the Users who has shown interest in playing our Games and using our Services.
We have placed “cookies” (hereinafter – “Cookies”) on our Website that are uploaded to your Device when you access our Website and give consent to their processing (to learn more about Cookies, please see the section “Cookies”).
These Cookies may be provided and used by us to learn more about our audience and efficacy of the measures we use to draw interest to our Games and Services and their viability as business projects.

FUNCTIONALITY

To provide you with the best experience in our Games, we integrate certain third-party services which may process your personal data.
We ensure that the third-party services which we integrate into the Games comply with the Personal Data Laws and that our agreements with these services providers provide for the required data protection safeguards.
Below is the list of the third-party services we use for functionality and the links to their privacy policies:

Third-party service - Steam
Link to the privacy policy - https://store.steampowered.com/privacy_agreement/

Third-party service - Mailchimp
Link to the privacy policy - https://www.intuit.com/privacy/statement/

Third-party service - Epic Games Store
Link to the privacy policy - https://www.epicgames.com/site/en-US/privacypolicy

PAYMENTS

We may process the personal data pertaining to the payments only in the form of Transaction IDs provided to us by their respective Platforms. Such processing is pursuant to the terms of our business relationships with you. We use the Transaction IDs to verify the payments made in the Game and also for fraud prevention, refunds and collection of subscription fees together with the Platforms through which the Games are provided to the Users.
When you make purchases in the Games, we do not collect or have any access to your name and billing information. This information is collected and stored by your Platform or your Platform’s payment processor.

SOCIAL MEDIA FEATURES AND TOOLS

The Website may include integrated social media features and tools, such as the ability to log on to your social network accounts to use some of their features such as YouTube’s “Share This” button. These features may collect User account ID on social networks, Location Information and Device Information. Social media features and tools are hosted by third parties, and your interactions with these integrated social media features and tools are governed by the privacy policies of the companies providing them.
Social media service - YouTube
Link to the privacy policy - https://policies.google.com/privacy

COOKIES

Our Website uses Cookies.
Cookies are small text files that can be used by websites when put on your Device when you access the websites to make a user’s experience more efficient.
We use Cookies to provide the Website’s functionality to you and maintain your navigation through it. We may also use Cookies to analyze our traffic. We may also share information about your use of our Website with the third-party service providers.
We may process Cookies necessary for the operation of our website based on our legitimate interest to maintain the website.
For all other types of Cookies, we need your permission. The list of types of personal data processed with the use of Cookies is given in the section “The types of information we process” of this Policy.
You may refuse to accept our Cookies on your Device at any time by activating the setting on your browser which allows you to refuse Cookies. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new Cookies, how to have the browser notify you when you receive new Cookies and how to disable Cookies altogether.
To find more details about our use of Cookies, please see our Cookie Policy.

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

Under the applicable Data Protection Laws, you have certain data subject rights including the right to:
(i). request access to and rectification or erasure of your personal data;
(ii). obtain restriction of processing or to object to the processing of your personal data;
(iii). ask for a copy of your personal data to be provided to you, or a third party, in a digital (machine readable) format;
(iv). lodge a complaint; if you believe your rights under the GDPR have been violated, you may lodge a complaint with the supervisory authority of your country of residence;
(v). object to our processing of your personal data if:
− you believe that we no longer have the legitimate purpose for processing;
− the personal data is processed for direct marketing purposes;
− you believe that your data is processed by automated means.
You may also exercise any rights provided by the applicable Data Protection Laws. If you wish to exercise one of the above-mentioned rights, please contact us at support@vortex.game. We would need to identify the requestor so we may ask for additional information.

Transfer of Personal Data Outside of the EEA. Because we may store the data we collect outside the EEA, and some of the third-party services providers we engage are located in countries outside of the EEA, your personal data may be transferred to other countries that may not offer the same level of data protection as the laws of your country of residence. We are obliged to store your personal data in such jurisdictions ensuring we can provide all the necessary security mechanisms for protecting your personal data, including data encryption (if available) and taking obligations under standard contractual clauses.
While we and the providers of the third-party services take all the reasonable and necessary measures aimed at protecting your personal data against unauthorized access by third parties, we shall inform you about the possible risks of such storage of your personal data in jurisdictions outside the EEA under Art.49(1)(a) of the GDPR.
Such possible risks include:
(1) Existence of different rules and regulations on personal data processing in such jurisdictions that are different from the GDPR. However, we provide personal data subjects with the level of guarantees granted to personal data subjects by the GDPR.
(2) State authorities of the third country, or other special governmental services obtaining access to your personal data. However, such access can only be obtained by these authorities in accordance with the applicable law of that country and only if there are legal grounds for obtaining the access. We undertake the obligation not to disclose information in the absence of such legal grounds and only to the minimum required extent.
(3) Efforts of illegitimate access to the personal data. We take all the necessary measures to prevent such efforts and do not allow unauthorized access to your personal data.
By agreeing to the processing of your personal data in accordance with this Privacy Policy, you provide us with the explicit consent to transfer your personal data to countries outside the EEA despite all the possible risks of such transfer.

HOW TO DELETE YOUR DATA?

If you wish to opt-out from our processing of your personal data and delete your data, you should contact us at support@vortex.game with a request to stop the processing and delete your data. We may process your request for 30 days from the date of its receipt by us.
We would need to identify the requestor so we may ask for additional information. After said deletion, all of your in-Game progress will be lost, as well as the purchases and account details.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

When playing the Games, we will keep your processed personal data for a period no longer than one year in order to allow us to conduct analysis of our Games’ use. The aggregate statistical information based on the Users’ interaction with our Services may be stored in an anonymized form for three years.
If the Data Protection Laws prescribe to store the personal data for longer or shorter periods, we will store the personal data for the period that is necessary to comply with the effective legal requirements.

IS YOUR PERSONAL INFORMATION SECURE?

The security of your personal information is important to us.
We follow generally accepted industry standards to protect your information both during transmission and once it is received. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
While no security system is completely secure, we and our partners implement appropriate security measures to protect against unauthorized access or disclosure of the information collected by us. For the Company, this includes, but is not limited to, ensuring that all of your information is disclosed only on a “need to know” basis and ensuring that all information collected by the Company is done so via secured connections, protected and encrypted by industrial grade security software to guard against unauthorized access. Our employees and third parties that we share your information with are obliged to keep the confidentiality of your data.

WILL YOUR DATA BE TRANSFERRED TO THIRD PARTIES?

By accepting this Policy, you agree that we may transfer your information to the abovementioned third parties. We conduct such transfer on a contractual basis (to perform the Terms of Service) and on the basis of our legitimate interest to learn about the market in which we work.

Business transfers
To provide you with a better user experience and fulfill the Terms of Service executed between you and us, we may implement third-party services in our Services whose providers may process your personal data for the purposes of assisting us in providing you the Services.
We ensure that the agreements we execute with the providers of the third-party services provide for the level of personal data protection that is not lower than under this Policy and correspond to the requirements of the applicable Data Protection Laws.
As we continue to develop our business, we may reorganize as a business entity, acquire entities, subsidiaries, or business units, or enter into joint ventures with third-parties. In any of these types of transactions, any information you provide may be one of the transferred business assets. In the event that all or substantially all of our assets are acquired or we merge with a third-party, your information will likely be one of the transferred assets. You understand and agree that we reserve the right to transfer any information collected from you in the case of any such transfer. In such event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

Legal transfers
We may disclose information you provide to respond to subpoenas, court orders, requests from authorities in any procedures, and to establish/exercise our legal rights. We may also disclose your information to defend against legal claims when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may share your information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Transfers from third parties
We may receive personal data from third party sources, e.g., from Platforms (for example, to verify payments).
By accepting this Policy, you consent to our processing of the personal data provided to us by the third parties. In the case it exceeds the types of data we process on our own under this Policy and in the absence of a suitable legal basis for us to process such data, we will contact you and request your consent.

Third parties and their privacy policies
Please be aware that if you follow the links to third-party websites or applications, you might share your personal data with such websites or applications. The Company does not control collection of personal data by third-party websites or applications, and we encourage you to read their privacy policies.

PROCESSING OF CHILDREN’S PERSONAL DATA

The Services are intended for general audiences, and the Company does not knowingly collect any personal data from children.
If you are under 18 years old, you should review this Privacy Policy with the assistance of your parent or guardian. In this case it is a parent or a legal guardian that accepts the Privacy Policy on your behalf. All actions of the person under 18 years old will be attributed to a parent or a legal guardian.
If you are a parent or guardian, we recommend that you monitor the play and online activities of your children and become familiar with the parental control options that may be provided by us and / or our partners.
If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files within a reasonable time period.

ABOUT US

DIGITAL VORTEX ENTERTAINMENT LTD
Address: Antrea Dimitriou, 5, Flat/Office 302, 1056, Nicosia, Cyprus.
E-mail: info@vortex.game