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1. Basic Policy
(1) This operational policy aims to ensure smooth service provision and protect the user’s rights in YumeNode’s (hereinafter referred to as the “Company”) game service.
(2) The Company promises to do its best to provide the best service for users. We encourage users to carefully review the operational policy to avoid disadvantages.
(3) The Company may change the operational policy and will notify users at least 7 days in advance (30 days in advance for major changes or changes disadvantageous to users) via in-game announcements or notifications.
(4) Matters not specified in this operational policy will be handled in accordance with the Company’s Terms of Service, Privacy Policy, relevant laws, and general social customs.
(5) Restrictions mentioned in this policy refer to the limitation of account or character usage in the game service.
2. User’s Rights and Responsibilities
(1) Users have the right to receive smooth services from the Company, and in return, they must comply with the Terms of Service and this policy. Violation may result in service restrictions.
(2) Users must sign up using their own information, and the Company will not be responsible for any issues arising from the use of another’s personal information or false information. Users are responsible for any issues caused by information theft.
(3) Users may not engage in commercial activities using the service's content without prior consent from the Company.
(4) Users may not copy, modify, translate, or distribute any content obtained through the service without the Company’s permission.
(5) The Company does not acknowledge the sharing or trading of items or accounts for real money. Issues resulting from such transactions are not the responsibility of the Company.
(6) Any bugs, account thefts, or illegal programs must be reported to customer service. Failure to report or misuse of bugs may result in service restrictions.
(7) Users who use non-official programs to harm the service will be held responsible.
(8) Users can submit complaints or requests through official channels, and the Company will respond as quickly as possible. (9) The Company aims to respond to inquiries and feedback as promptly as possible but asks for understanding if delays occur due to the volume or nature of inquiries.
3. Account Management
(1) Users must manage their own accounts.
(2) Regularly changing your password can protect your account from theft.
(3) Engaging in cash or real-world transactions of accounts, characters, or items can result in service restriction without notice.
(4) Using someone else's identity or account is a criminal offense and may result in legal action.
(5) The Company will never ask for personal information like resident registration numbers, so users should be cautious of identity theft.
4. Service Restrictions
(1) The Company may restrict users who disrupt the service or violate community guidelines.
(2) Users who violate the restriction policy may have their service restricted without prior notice.
5. Naming Policy
(1) This policy applies to all names created by users, including character names, nicknames, and guild names.
(2) Users can freely choose their names but inappropriate names may be changed or restricted without notice.
- Offensive names
- Names containing profanity, sexual content, etc.
- Names that discriminate against religion, race, gender, etc.
- Names that impersonate the Company or game staff
- Names that encourage real-money trading of items or accounts
- Names that infringe on trademarks, copyrights, etc.
6. Restoration Policy
(1) The Company will restore lost items or data caused by technical issues within the limits of available data.
(2) Restoration requests must be submitted within 7 days.
(3) Restoration will not be provided in cases such as:
- If more than 7 days have passed since the issue occurred
- If the account in question is not the user’s own account
- If the issue occurred due to user negligence
- Fraud-related losses
7. User Disputes
(1) The Company does not intervene in disputes between users.
(2) However, the Company may take action if a dispute causes harm to a large number of users or disrupts the service.
8. Community Policy
(1) The Company may operate community services, available to all users.
(2) This policy is intended to maintain a healthy community environment.
(3) Users must not post the following types of content in community spaces:
- Offensive language or content
- Repeated spam or trolling posts
- Content that violates public order or morality
- Copyright-infringing content
- Content promoting illegal activities
- Impersonation of Company staff
- Commercial advertisements or promotions
(4) Users are responsible for the content they post.
(5) The Company will do its best to manage community data but is not responsible for data loss due to unforeseen circumstances.
(6) Users are responsible for resolving disputes related to defamatory posts within the community.
(1) This operational policy aims to ensure smooth service provision and protect the user’s rights in YumeNode’s (hereinafter referred to as the “Company”) game service.
(2) The Company promises to do its best to provide the best service for users. We encourage users to carefully review the operational policy to avoid disadvantages.
(3) The Company may change the operational policy and will notify users at least 7 days in advance (30 days in advance for major changes or changes disadvantageous to users) via in-game announcements or notifications.
(4) Matters not specified in this operational policy will be handled in accordance with the Company’s Terms of Service, Privacy Policy, relevant laws, and general social customs.
(5) Restrictions mentioned in this policy refer to the limitation of account or character usage in the game service.
2. User’s Rights and Responsibilities
(1) Users have the right to receive smooth services from the Company, and in return, they must comply with the Terms of Service and this policy. Violation may result in service restrictions.
(2) Users must sign up using their own information, and the Company will not be responsible for any issues arising from the use of another’s personal information or false information. Users are responsible for any issues caused by information theft.
(3) Users may not engage in commercial activities using the service's content without prior consent from the Company.
(4) Users may not copy, modify, translate, or distribute any content obtained through the service without the Company’s permission.
(5) The Company does not acknowledge the sharing or trading of items or accounts for real money. Issues resulting from such transactions are not the responsibility of the Company.
(6) Any bugs, account thefts, or illegal programs must be reported to customer service. Failure to report or misuse of bugs may result in service restrictions.
(7) Users who use non-official programs to harm the service will be held responsible.
(8) Users can submit complaints or requests through official channels, and the Company will respond as quickly as possible. (9) The Company aims to respond to inquiries and feedback as promptly as possible but asks for understanding if delays occur due to the volume or nature of inquiries.
3. Account Management
(1) Users must manage their own accounts.
(2) Regularly changing your password can protect your account from theft.
(3) Engaging in cash or real-world transactions of accounts, characters, or items can result in service restriction without notice.
(4) Using someone else's identity or account is a criminal offense and may result in legal action.
(5) The Company will never ask for personal information like resident registration numbers, so users should be cautious of identity theft.
4. Service Restrictions
(1) The Company may restrict users who disrupt the service or violate community guidelines.
(2) Users who violate the restriction policy may have their service restricted without prior notice.
5. Naming Policy
(1) This policy applies to all names created by users, including character names, nicknames, and guild names.
(2) Users can freely choose their names but inappropriate names may be changed or restricted without notice.
- Offensive names
- Names containing profanity, sexual content, etc.
- Names that discriminate against religion, race, gender, etc.
- Names that impersonate the Company or game staff
- Names that encourage real-money trading of items or accounts
- Names that infringe on trademarks, copyrights, etc.
6. Restoration Policy
(1) The Company will restore lost items or data caused by technical issues within the limits of available data.
(2) Restoration requests must be submitted within 7 days.
(3) Restoration will not be provided in cases such as:
- If more than 7 days have passed since the issue occurred
- If the account in question is not the user’s own account
- If the issue occurred due to user negligence
- Fraud-related losses
7. User Disputes
(1) The Company does not intervene in disputes between users.
(2) However, the Company may take action if a dispute causes harm to a large number of users or disrupts the service.
8. Community Policy
(1) The Company may operate community services, available to all users.
(2) This policy is intended to maintain a healthy community environment.
(3) Users must not post the following types of content in community spaces:
- Offensive language or content
- Repeated spam or trolling posts
- Content that violates public order or morality
- Copyright-infringing content
- Content promoting illegal activities
- Impersonation of Company staff
- Commercial advertisements or promotions
(4) Users are responsible for the content they post.
(5) The Company will do its best to manage community data but is not responsible for data loss due to unforeseen circumstances.
(6) Users are responsible for resolving disputes related to defamatory posts within the community.