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XLGAMES Inc. ArcheAge Chronicles EULA
End User License Agreement
Please read this End User License Agreement (hereinafter referred to as the “Agreement”) carefully before installing ArcheAge Chronicles (hereinafter referred to as the “Game Software”). Installing, copying, and/or otherwise using this Game Software indicates your agreement to the terms and conditions established by XLGAMES Inc. (hereinafter referred to as the “Company”), located in Seongnam-si, Gyeonggi-do, Republic of Korea.
As you use the Game Software, terms and conditions stipulated by third-party platforms (Steam by Valve Corporation, PlayStation Network by Sony Interactive Entertainment, Xbox Network by Microsoft, and Epic Games Store by Epic Games, Inc.) shall also apply.
If you agree to the terms and conditions set forth in this Agreement, by selecting “Agree” and installing the Game Software, you indicate that you understand and agree to the terms of this Agreement and the conditions for using the Game Software.
If you do not agree to the terms set forth in this Agreement, by selecting “Cancel”, the Company will not grant you a license (defined below) for this Game Software.
Article 1 (Limited Use of License and Ownership of Account)
The term “Game Software” refers to software included in the video game, related media, all software associated with the online mode of the video game (subject to additional terms of use applicable to such online mode), all printed materials, manuals, online or electronic documentation, and all copies of such software and materials.
The Company grants you a non-exclusive, non-transferable, limited right and license to install and use one copy of the Game Software on a single computer hard drive at a time solely for personal use (hereinafter referred to as the “License”). You are granted a license for the Game Software; this is not a sale of the Game Software. This License does not grant you ownership of the Game Software and shall not be construed as a sale or transfer of intellectual property rights or any other rights in the Game Software.
Notwithstanding anything to the contrary in this Agreement, the user acknowledges and agrees that they have no ownership or other property interest in the Account, and further acknowledges and agrees that all rights in and to the Account are perpetually owned by and inure to the benefit of the Company and the Licensor.
Article 2 (Ownership)
You agree and acknowledge that all rights, title, and intellectual property rights in and to the Game Software (including but not limited to derivative works, titles, computer code, themes, objects, characters, character names, stories, dialogues, catchphrases, locations, concepts, artwork, graphics, animations, sounds, musical compositions, audio-visual effects, text, screen displays, operational methods, moral rights, “applets” incorporated into the Game Software, and all associated documentation) and all copies thereof are owned by the Company and the Licensor.
The Game Software is protected by the Copyright Act, Trademark Act, and related laws of the Republic of Korea, as well as international copyright treaties and conventions. In addition, the Game Software is protected worldwide by copyright and all related rights. The Game Software contains certain materials licensed to the Company.
‘XLGAMES’ and ‘ArcheAge Chronicles’ and their logos are trademarks of the Company and the Licensor registered in various jurisdictions, and all rights related to such trademarks belong exclusively to the Company and the Licensor.
Article 3 (Conditions and Restrictions of License)
You agree to use the Game Software or any portion thereof only in a manner consistent with this License, and you shall not engage in any of the following acts:
1) Commercially using, advertising, or exploiting the Game Software or any part thereof without the prior written permission of the Company (including, but not limited to, commercial use in cyber cafes, computer gaming centers, or other location-based sites);
2) Running or allowing the Game Software to run simultaneously on more than one computer, game console, handheld device, or PDA without obtaining an additional separate license from the Company;
3) Using or permitting the use of the Game Software in a multi-user or remote access arrangement, including any online use over a network, except as expressly permitted by the Company in writing;
4) Making copies of the Game Software or any part thereof, except for making a single copy for backup or archival purposes, or non-commercial backup and reference;
5) Selling, renting, leasing, licensing, distributing, or uploading/transmitting the Game Software or copies thereof to internet servers or websites without prior written consent of the Company. Notwithstanding the foregoing, you may physically transfer the original Game Software media (e.g., purchased CD-ROM or DVD) permanently to another person for non-commercial use, provided that you permanently delete all copies and installation files of the Game Software in your possession, and the recipient agrees to the terms of this Agreement. You are solely responsible for any taxes, fees, duties, withholdings, or charges arising from such transfer;
6) Reverse engineering, deriving source code, modifying, decompiling, disassembling, or creating derivative works based on the whole or any part of the Game Software;
7) Removing, disabling, bypassing, or undermining access security measures or technical protection measures of the Game Software;
8) Removing, modifying, defacing, or bypassing proprietary notices or labels (copyright, trademarks, etc.) contained in the Game Software;
9) Exporting or re-exporting the Game Software or any copy in violation of applicable laws or regulations;
10) Creating data or executable programs that emulate the data or functionality of the Game Software.
To maintain the in-game ecosystem and community order, you must not engage in the following specific malicious acts:
1) Creating, sharing, or posting materials that infringe upon intellectual property or privacy rights, or encourage/participate in illegal activities (such as distributing pirated software, cracking, etc.) in connection with the Game Service;
2) Any acts or attempts that disrupt, distort, block, interfere with, or place abnormal loads on the normal functioning of the Game Software, other users' smooth access to the service, or the Company's servers and network systems;
3) Transmitting or spreading viruses, Trojan horses, worms, logic bombs, corrupted files, or similar destructive devices, or planning/participating in large-scale attacks on the Company's servers or vendor systems;
4) Unauthorized creation, provision, advertisement, or use of alternative access methods (e.g., private servers, server emulators, etc.) other than official channels;
5) Commercial or non-commercial spam chatting that disrupts dialogue flow by repeatedly posting identical or similar messages inside or outside the game;
6) Transmitting or delivering language and materials that are harmful, threatening, abusive, harassing, defamatory, vulgar, sexually explicit, racially/gender/ethnically discriminatory, or otherwise seriously offensive under societal norms;
7) Continuously tracking, threatening, stalking, or harassing other game users;
8) Abusing the Company's customer support and reporting system without justifiable reason, or repeatedly sending false reports to operations staff, thereby disrupting operational duties;
9) Falsely impersonating officers/employees of the Company, Game Masters (GM), affiliate staff, or agents, or attempting to extort information from other users through such means;
10) Spreading unauthorized false guarantees or rumors regarding item drop probabilities, patch schedules, service directions, etc., related to the Game Software.
You also agree to comply with the safety information, maintenance instructions, or other relevant precautions included in the Game Software documentation.
Article 4 (Platform Integration, Virtual Goods, and In-Game Purchases)
When using the Game Software or purchasing in-game paid content through third-party platforms (Steam by Valve Corporation, PlayStation Network by Sony Interactive Entertainment, Xbox Network by Microsoft, Epic Games Store by Epic Games, Inc.), you are deemed to agree to the following terms and policies:
1) In the event of a conflict between the provisions of this License and the terms of service / settlement and payment policies of the relevant platform provider (Valve Corporation, Sony Interactive Entertainment, Microsoft, Epic Games, Inc.) regarding game usage, the platform provider's terms and policies shall prevail solely to the extent of payment, settlement, and platform usage scope.
2) All paid or free digital content (hereinafter referred to as “Virtual Goods”), including game currency, gems, items, etc., purchased or acquired within the game have no real cash value, and you are granted only a personal, non-exclusive, revocable, limited license to use them, not actual ownership.
3) Unless prior written approval is obtained from the Company, selling, renting, transferring, pledging, or exchanging Virtual Goods for real cash or off-platform goods is strictly prohibited.
4) All payment, settlement, withdrawal of offer, and refund requests for in-game Virtual Goods shall be processed in accordance with the payment system and refund policies of the platform provider where the transaction was completed. Content that takes effect or is consumed immediately upon purchase (consumable items, probability-based items, etc.) may be restricted from refunds or withdrawal of offer in accordance with laws and platform policies.
5) The sharing or transfer of Virtual Goods, items, and account data between platforms may be restricted due to technical limitations and fee policies of platform providers. Even if Virtual Goods purchased on a specific platform are not integrated on another platform, the Company is under no obligation to provide separate compensation.
6) If your account is suspended/terminated due to your violation of this License or platform terms, or if the Company terminates the Game Service for legitimate reasons, your right to use the Virtual Goods you hold shall immediately lapse, and no separate refund or compensation will be provided.
Article 5 (Anti-Cheating and Real-Time Monitoring Consent)
To maintain fairness in the game and detect/prevent the use of illegal programs specified in Article 4 (macros, hacks, unauthorized third-party software, etc.), the Company may monitor your system memory, including hardware Random Access Memory (RAM), in real-time while the Game Software is running, and you explicitly consent to this monitoring.
If the Game Software detects an unauthorized third-party program, the Company may automatically collect and receive the following information without further notice to you:
1) Your game account name and identification information;
2) Connecting IP address and unique hardware identifiers (MAC Address, etc.);
3) Specific name, file structure, and details of the detected unauthorized third-party program;
4) Exact date and time when the unauthorized program was detected;
5) General hardware specifications and system performance characteristics of your computer.
If the use of an unauthorized program is detected, the Company may, with or without prior notice to you, immediately terminate this License Agreement and permanently restrict and block your access to the entire Game Software and Service to protect the game ecosystem.
Article 6 (Digital Rights Management and Technical Protection Measures)
This Game Software may be protected by Digital Rights Management software (hereinafter referred to as “DRM Software”) and the Company's dedicated security programs. You fully recognize and agree to the following:
1) When installing the Game Software, “DRM Software” and anti-hacking programs may be installed together on your computer;
2) “DRM Software” may limit the number of installations and concurrent executions of the Game Software to prevent illegal copying;
3) Authentic verification and online connection (internet environment) via “DRM Software” are strictly required upon installation, initial execution, or regular license checks of the Game Software;
4) To ensure smooth operation and access to online features, integration with third-party platform accounts (such as Steam), installation of the Company's dedicated client (launcher) software, and registration of a one-time serial code may be required.
Unless caused by intentional misconduct or gross negligence, the Company bears no legal liability for general third-party compatibility issues that may arise on your computer system due to the installation of “DRM Software” or security programs.
Article 7 (Updates and Patches to Game Software)
The Company may provide updates, patches, and other modifications to the Game Software that users must install to play the game properly. The Company may remotely update, patch, or modify the Game Software and may access the Game Software installed on your computer for such purposes. You grant the Company the authority to deploy and apply patches, updates, and modifications to the Game Software installed on your computer. “Game Software” referred to in this Agreement includes all such patches, updates, and modifications mentioned above.
Article 8 (Limitation of Warranties)
To the maximum extent permitted by applicable law, unless caused by intentional misconduct or gross negligence of the Company, the software, services, and content are provided on an “AS IS” basis at your own risk.
The Company explicitly disclaims all warranties or conditions of any kind, whether written or oral, express or implied (including but not limited to implied warranties of title, non-infringement, merchantability, quiet enjoyment, accuracy, or fitness for a particular purpose). Without limiting the foregoing, unless caused by intentional misconduct or gross negligence, the Company does not warrant that the operation of the service or your account will be uninterrupted, error-free, virus-free, or secure. Some states or countries do not allow disclaimers of implied warranties, so the above disclaimer may not apply to you. These warranties give you specific legal rights, and you may also have other legal rights that vary from state to state or country to country.
Article 9 (Limitation of Liability / Damages)
Unless caused by intentional misconduct or gross negligence of the Company, in no event shall the Company be liable for any special, incidental, or indirect damages arising out of the possession, use, or malfunction of the Game Software (including but not limited to loss of profits, property damage, loss of data or files, loss of goodwill, failure or error of consoles, computers, or handheld devices, business interruption, loss of other information, or personal injury), even if the Company has been advised of the possibility of such loss or damages.
In addition, unless caused by intentional misconduct or gross negligence of the Company, the Company shall not be liable for special, incidental, or indirect damages resulting from a breach of any express or implied warranty or other terms of this Agreement. Unless caused by intentional misconduct or gross negligence, the liability of the Company shall not exceed the actual price paid for the Game Software. The above provisions apply even if any remedy fails of its essential purpose.
Article 10 (Term and Termination)
Without prejudice to any other rights of the Company, this License shall remain in effect while you use, operate, or execute the game. If you fail to comply with the terms and conditions of this Agreement, the License shall terminate automatically. In such event, you must delete and destroy all copies of the Game Software. You may terminate this Agreement at any time by deleting or destroying the Game Software from your computer or other applicable hardware.
Provided, however, that provisions regarding “Ownership”, “Conditions and Restrictions of License”, “Digital Rights Management and Technical Protection Measures”, “Limitation of Warranties”, “Limitation of Liability / Damages”, “Term and Termination”, “Injunction”, “Indemnification”, “Dispute Resolution”, and “Miscellaneous” shall survive the cancellation or termination of this Agreement.
Article 11 (Injunction)
Because irreparable harm would occur to the Company if the terms of this Agreement were not specifically enforced, you agree that the Company shall be entitled, without bond, other security, or proof of damages, to take appropriate action, including seeking injunctive relief and other equitable remedies, in addition to such other remedies as may be available under applicable laws.
Article 12 (Indemnification)
Unless caused by intentional misconduct or gross negligence of the Company, you agree to indemnify, defend, and hold harmless the Company, its partners, contractors, licensors, officers, directors, employees, and agents from and against all claims, damages, liabilities, and related expenses or costs (including legally recognized attorney's fees) arising directly or indirectly from your acts or omissions in connection with the use of the Game Software or your violation of the terms of this Agreement.
Article 13 (Dispute Resolution)
If a dispute arises between you and the Company, the Company will provide a neutral and efficient means to resolve the dispute quickly. Accordingly, you and the Company agree to resolve any claim or controversy arising out of this Agreement or the Company's services (hereinafter referred to as a “Claim”) in accordance with one of the subsections below.
The agreement and relationship between you and the Company shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law principles or the UN Convention on Contracts for the International Sale of Goods. You and the Company agree that the courts located in the Republic of Korea shall have exclusive jurisdiction. Notwithstanding the foregoing, you agree that the Company may apply for injunctive relief and other remedies through a court of its choosing.
Except for injunctive relief and other equitable remedies, if the total amount of all Claims requested is less than Ten Thousand US Dollars ($10,000 USD), the party requesting relief may resolve the Claim through efficient, non-appearance-based arbitration. The party requesting arbitration shall initiate arbitration through an alternative dispute resolution (ADR) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (i) the arbitration shall be conducted solely based on telephone, online, or written submissions at the choice of the party initiating arbitration; (ii) unless otherwise agreed by the parties, the arbitration shall not involve any personal appearance by the parties or witnesses; and (iii) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
All Claims against the Company must be resolved in accordance with this Dispute Resolution provision. Any Claim not filed in accordance with this Dispute Resolution provision shall be considered improperly filed. Unless caused by intentional misconduct or gross negligence of the Company, if you file a Claim contrary to this Dispute Resolution provision, the Company will notify you in writing that the Claim was improperly filed, and unless you promptly withdraw the Claim, the Company may demand reimbursement for reasonable attorney's fees and related costs to the extent permitted by applicable law.
Article 14 (Amendments to the Agreement)
The Company reserves the right to amend the terms of this Agreement within the scope permitted by applicable laws and regulations, and will notify users of such changes via the Steam service, official website, or dedicated client (launcher). If you do not accept the amendments to this Agreement or decide no longer to comply with this Agreement, you may terminate this Agreement pursuant to the termination provisions herein. Your installation or use of any updates or modifications to the Game Software, or your continued use of the Game Software, constitutes your consent to any and all changes to this Agreement.
Article 15 (Miscellaneous)
This Agreement represents the complete agreement between you and the Company regarding your rights to the License and use of the Game Software, and supersedes all prior agreements, representations, warranties, or understandings between you and the Company regarding the subject matter hereof (whether made negligently or innocently, but excluding fraud). If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be modified only to the extent necessary to make it enforceable, and the remaining provisions of this Agreement shall remain in full force and effect.
If you have any questions regarding this Agreement or the License, please contact us at the address below:
(7th-8th Floor, Neowiz Pangyo Tower, 14, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea)
Supplementary Provisions
This End User License Agreement shall take effect on September 15, 2026, and the previous End User License Agreement shall be replaced by this Agreement.
End User License Agreement
Please read this End User License Agreement (hereinafter referred to as the “Agreement”) carefully before installing ArcheAge Chronicles (hereinafter referred to as the “Game Software”). Installing, copying, and/or otherwise using this Game Software indicates your agreement to the terms and conditions established by XLGAMES Inc. (hereinafter referred to as the “Company”), located in Seongnam-si, Gyeonggi-do, Republic of Korea.
As you use the Game Software, terms and conditions stipulated by third-party platforms (Steam by Valve Corporation, PlayStation Network by Sony Interactive Entertainment, Xbox Network by Microsoft, and Epic Games Store by Epic Games, Inc.) shall also apply.
If you agree to the terms and conditions set forth in this Agreement, by selecting “Agree” and installing the Game Software, you indicate that you understand and agree to the terms of this Agreement and the conditions for using the Game Software.
If you do not agree to the terms set forth in this Agreement, by selecting “Cancel”, the Company will not grant you a license (defined below) for this Game Software.
Article 1 (Limited Use of License and Ownership of Account)
The term “Game Software” refers to software included in the video game, related media, all software associated with the online mode of the video game (subject to additional terms of use applicable to such online mode), all printed materials, manuals, online or electronic documentation, and all copies of such software and materials.
The Company grants you a non-exclusive, non-transferable, limited right and license to install and use one copy of the Game Software on a single computer hard drive at a time solely for personal use (hereinafter referred to as the “License”). You are granted a license for the Game Software; this is not a sale of the Game Software. This License does not grant you ownership of the Game Software and shall not be construed as a sale or transfer of intellectual property rights or any other rights in the Game Software.
Notwithstanding anything to the contrary in this Agreement, the user acknowledges and agrees that they have no ownership or other property interest in the Account, and further acknowledges and agrees that all rights in and to the Account are perpetually owned by and inure to the benefit of the Company and the Licensor.
Article 2 (Ownership)
You agree and acknowledge that all rights, title, and intellectual property rights in and to the Game Software (including but not limited to derivative works, titles, computer code, themes, objects, characters, character names, stories, dialogues, catchphrases, locations, concepts, artwork, graphics, animations, sounds, musical compositions, audio-visual effects, text, screen displays, operational methods, moral rights, “applets” incorporated into the Game Software, and all associated documentation) and all copies thereof are owned by the Company and the Licensor.
The Game Software is protected by the Copyright Act, Trademark Act, and related laws of the Republic of Korea, as well as international copyright treaties and conventions. In addition, the Game Software is protected worldwide by copyright and all related rights. The Game Software contains certain materials licensed to the Company.
‘XLGAMES’ and ‘ArcheAge Chronicles’ and their logos are trademarks of the Company and the Licensor registered in various jurisdictions, and all rights related to such trademarks belong exclusively to the Company and the Licensor.
Article 3 (Conditions and Restrictions of License)
You agree to use the Game Software or any portion thereof only in a manner consistent with this License, and you shall not engage in any of the following acts:
1) Commercially using, advertising, or exploiting the Game Software or any part thereof without the prior written permission of the Company (including, but not limited to, commercial use in cyber cafes, computer gaming centers, or other location-based sites);
2) Running or allowing the Game Software to run simultaneously on more than one computer, game console, handheld device, or PDA without obtaining an additional separate license from the Company;
3) Using or permitting the use of the Game Software in a multi-user or remote access arrangement, including any online use over a network, except as expressly permitted by the Company in writing;
4) Making copies of the Game Software or any part thereof, except for making a single copy for backup or archival purposes, or non-commercial backup and reference;
5) Selling, renting, leasing, licensing, distributing, or uploading/transmitting the Game Software or copies thereof to internet servers or websites without prior written consent of the Company. Notwithstanding the foregoing, you may physically transfer the original Game Software media (e.g., purchased CD-ROM or DVD) permanently to another person for non-commercial use, provided that you permanently delete all copies and installation files of the Game Software in your possession, and the recipient agrees to the terms of this Agreement. You are solely responsible for any taxes, fees, duties, withholdings, or charges arising from such transfer;
6) Reverse engineering, deriving source code, modifying, decompiling, disassembling, or creating derivative works based on the whole or any part of the Game Software;
7) Removing, disabling, bypassing, or undermining access security measures or technical protection measures of the Game Software;
8) Removing, modifying, defacing, or bypassing proprietary notices or labels (copyright, trademarks, etc.) contained in the Game Software;
9) Exporting or re-exporting the Game Software or any copy in violation of applicable laws or regulations;
10) Creating data or executable programs that emulate the data or functionality of the Game Software.
To maintain the in-game ecosystem and community order, you must not engage in the following specific malicious acts:
1) Creating, sharing, or posting materials that infringe upon intellectual property or privacy rights, or encourage/participate in illegal activities (such as distributing pirated software, cracking, etc.) in connection with the Game Service;
2) Any acts or attempts that disrupt, distort, block, interfere with, or place abnormal loads on the normal functioning of the Game Software, other users' smooth access to the service, or the Company's servers and network systems;
3) Transmitting or spreading viruses, Trojan horses, worms, logic bombs, corrupted files, or similar destructive devices, or planning/participating in large-scale attacks on the Company's servers or vendor systems;
4) Unauthorized creation, provision, advertisement, or use of alternative access methods (e.g., private servers, server emulators, etc.) other than official channels;
5) Commercial or non-commercial spam chatting that disrupts dialogue flow by repeatedly posting identical or similar messages inside or outside the game;
6) Transmitting or delivering language and materials that are harmful, threatening, abusive, harassing, defamatory, vulgar, sexually explicit, racially/gender/ethnically discriminatory, or otherwise seriously offensive under societal norms;
7) Continuously tracking, threatening, stalking, or harassing other game users;
8) Abusing the Company's customer support and reporting system without justifiable reason, or repeatedly sending false reports to operations staff, thereby disrupting operational duties;
9) Falsely impersonating officers/employees of the Company, Game Masters (GM), affiliate staff, or agents, or attempting to extort information from other users through such means;
10) Spreading unauthorized false guarantees or rumors regarding item drop probabilities, patch schedules, service directions, etc., related to the Game Software.
You also agree to comply with the safety information, maintenance instructions, or other relevant precautions included in the Game Software documentation.
Article 4 (Platform Integration, Virtual Goods, and In-Game Purchases)
When using the Game Software or purchasing in-game paid content through third-party platforms (Steam by Valve Corporation, PlayStation Network by Sony Interactive Entertainment, Xbox Network by Microsoft, Epic Games Store by Epic Games, Inc.), you are deemed to agree to the following terms and policies:
1) In the event of a conflict between the provisions of this License and the terms of service / settlement and payment policies of the relevant platform provider (Valve Corporation, Sony Interactive Entertainment, Microsoft, Epic Games, Inc.) regarding game usage, the platform provider's terms and policies shall prevail solely to the extent of payment, settlement, and platform usage scope.
2) All paid or free digital content (hereinafter referred to as “Virtual Goods”), including game currency, gems, items, etc., purchased or acquired within the game have no real cash value, and you are granted only a personal, non-exclusive, revocable, limited license to use them, not actual ownership.
3) Unless prior written approval is obtained from the Company, selling, renting, transferring, pledging, or exchanging Virtual Goods for real cash or off-platform goods is strictly prohibited.
4) All payment, settlement, withdrawal of offer, and refund requests for in-game Virtual Goods shall be processed in accordance with the payment system and refund policies of the platform provider where the transaction was completed. Content that takes effect or is consumed immediately upon purchase (consumable items, probability-based items, etc.) may be restricted from refunds or withdrawal of offer in accordance with laws and platform policies.
5) The sharing or transfer of Virtual Goods, items, and account data between platforms may be restricted due to technical limitations and fee policies of platform providers. Even if Virtual Goods purchased on a specific platform are not integrated on another platform, the Company is under no obligation to provide separate compensation.
6) If your account is suspended/terminated due to your violation of this License or platform terms, or if the Company terminates the Game Service for legitimate reasons, your right to use the Virtual Goods you hold shall immediately lapse, and no separate refund or compensation will be provided.
Article 5 (Anti-Cheating and Real-Time Monitoring Consent)
To maintain fairness in the game and detect/prevent the use of illegal programs specified in Article 4 (macros, hacks, unauthorized third-party software, etc.), the Company may monitor your system memory, including hardware Random Access Memory (RAM), in real-time while the Game Software is running, and you explicitly consent to this monitoring.
If the Game Software detects an unauthorized third-party program, the Company may automatically collect and receive the following information without further notice to you:
1) Your game account name and identification information;
2) Connecting IP address and unique hardware identifiers (MAC Address, etc.);
3) Specific name, file structure, and details of the detected unauthorized third-party program;
4) Exact date and time when the unauthorized program was detected;
5) General hardware specifications and system performance characteristics of your computer.
If the use of an unauthorized program is detected, the Company may, with or without prior notice to you, immediately terminate this License Agreement and permanently restrict and block your access to the entire Game Software and Service to protect the game ecosystem.
Article 6 (Digital Rights Management and Technical Protection Measures)
This Game Software may be protected by Digital Rights Management software (hereinafter referred to as “DRM Software”) and the Company's dedicated security programs. You fully recognize and agree to the following:
1) When installing the Game Software, “DRM Software” and anti-hacking programs may be installed together on your computer;
2) “DRM Software” may limit the number of installations and concurrent executions of the Game Software to prevent illegal copying;
3) Authentic verification and online connection (internet environment) via “DRM Software” are strictly required upon installation, initial execution, or regular license checks of the Game Software;
4) To ensure smooth operation and access to online features, integration with third-party platform accounts (such as Steam), installation of the Company's dedicated client (launcher) software, and registration of a one-time serial code may be required.
Unless caused by intentional misconduct or gross negligence, the Company bears no legal liability for general third-party compatibility issues that may arise on your computer system due to the installation of “DRM Software” or security programs.
Article 7 (Updates and Patches to Game Software)
The Company may provide updates, patches, and other modifications to the Game Software that users must install to play the game properly. The Company may remotely update, patch, or modify the Game Software and may access the Game Software installed on your computer for such purposes. You grant the Company the authority to deploy and apply patches, updates, and modifications to the Game Software installed on your computer. “Game Software” referred to in this Agreement includes all such patches, updates, and modifications mentioned above.
Article 8 (Limitation of Warranties)
To the maximum extent permitted by applicable law, unless caused by intentional misconduct or gross negligence of the Company, the software, services, and content are provided on an “AS IS” basis at your own risk.
The Company explicitly disclaims all warranties or conditions of any kind, whether written or oral, express or implied (including but not limited to implied warranties of title, non-infringement, merchantability, quiet enjoyment, accuracy, or fitness for a particular purpose). Without limiting the foregoing, unless caused by intentional misconduct or gross negligence, the Company does not warrant that the operation of the service or your account will be uninterrupted, error-free, virus-free, or secure. Some states or countries do not allow disclaimers of implied warranties, so the above disclaimer may not apply to you. These warranties give you specific legal rights, and you may also have other legal rights that vary from state to state or country to country.
Article 9 (Limitation of Liability / Damages)
Unless caused by intentional misconduct or gross negligence of the Company, in no event shall the Company be liable for any special, incidental, or indirect damages arising out of the possession, use, or malfunction of the Game Software (including but not limited to loss of profits, property damage, loss of data or files, loss of goodwill, failure or error of consoles, computers, or handheld devices, business interruption, loss of other information, or personal injury), even if the Company has been advised of the possibility of such loss or damages.
In addition, unless caused by intentional misconduct or gross negligence of the Company, the Company shall not be liable for special, incidental, or indirect damages resulting from a breach of any express or implied warranty or other terms of this Agreement. Unless caused by intentional misconduct or gross negligence, the liability of the Company shall not exceed the actual price paid for the Game Software. The above provisions apply even if any remedy fails of its essential purpose.
Article 10 (Term and Termination)
Without prejudice to any other rights of the Company, this License shall remain in effect while you use, operate, or execute the game. If you fail to comply with the terms and conditions of this Agreement, the License shall terminate automatically. In such event, you must delete and destroy all copies of the Game Software. You may terminate this Agreement at any time by deleting or destroying the Game Software from your computer or other applicable hardware.
Provided, however, that provisions regarding “Ownership”, “Conditions and Restrictions of License”, “Digital Rights Management and Technical Protection Measures”, “Limitation of Warranties”, “Limitation of Liability / Damages”, “Term and Termination”, “Injunction”, “Indemnification”, “Dispute Resolution”, and “Miscellaneous” shall survive the cancellation or termination of this Agreement.
Article 11 (Injunction)
Because irreparable harm would occur to the Company if the terms of this Agreement were not specifically enforced, you agree that the Company shall be entitled, without bond, other security, or proof of damages, to take appropriate action, including seeking injunctive relief and other equitable remedies, in addition to such other remedies as may be available under applicable laws.
Article 12 (Indemnification)
Unless caused by intentional misconduct or gross negligence of the Company, you agree to indemnify, defend, and hold harmless the Company, its partners, contractors, licensors, officers, directors, employees, and agents from and against all claims, damages, liabilities, and related expenses or costs (including legally recognized attorney's fees) arising directly or indirectly from your acts or omissions in connection with the use of the Game Software or your violation of the terms of this Agreement.
Article 13 (Dispute Resolution)
If a dispute arises between you and the Company, the Company will provide a neutral and efficient means to resolve the dispute quickly. Accordingly, you and the Company agree to resolve any claim or controversy arising out of this Agreement or the Company's services (hereinafter referred to as a “Claim”) in accordance with one of the subsections below.
The agreement and relationship between you and the Company shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law principles or the UN Convention on Contracts for the International Sale of Goods. You and the Company agree that the courts located in the Republic of Korea shall have exclusive jurisdiction. Notwithstanding the foregoing, you agree that the Company may apply for injunctive relief and other remedies through a court of its choosing.
Except for injunctive relief and other equitable remedies, if the total amount of all Claims requested is less than Ten Thousand US Dollars ($10,000 USD), the party requesting relief may resolve the Claim through efficient, non-appearance-based arbitration. The party requesting arbitration shall initiate arbitration through an alternative dispute resolution (ADR) provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (i) the arbitration shall be conducted solely based on telephone, online, or written submissions at the choice of the party initiating arbitration; (ii) unless otherwise agreed by the parties, the arbitration shall not involve any personal appearance by the parties or witnesses; and (iii) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
All Claims against the Company must be resolved in accordance with this Dispute Resolution provision. Any Claim not filed in accordance with this Dispute Resolution provision shall be considered improperly filed. Unless caused by intentional misconduct or gross negligence of the Company, if you file a Claim contrary to this Dispute Resolution provision, the Company will notify you in writing that the Claim was improperly filed, and unless you promptly withdraw the Claim, the Company may demand reimbursement for reasonable attorney's fees and related costs to the extent permitted by applicable law.
Article 14 (Amendments to the Agreement)
The Company reserves the right to amend the terms of this Agreement within the scope permitted by applicable laws and regulations, and will notify users of such changes via the Steam service, official website, or dedicated client (launcher). If you do not accept the amendments to this Agreement or decide no longer to comply with this Agreement, you may terminate this Agreement pursuant to the termination provisions herein. Your installation or use of any updates or modifications to the Game Software, or your continued use of the Game Software, constitutes your consent to any and all changes to this Agreement.
Article 15 (Miscellaneous)
This Agreement represents the complete agreement between you and the Company regarding your rights to the License and use of the Game Software, and supersedes all prior agreements, representations, warranties, or understandings between you and the Company regarding the subject matter hereof (whether made negligently or innocently, but excluding fraud). If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be modified only to the extent necessary to make it enforceable, and the remaining provisions of this Agreement shall remain in full force and effect.
If you have any questions regarding this Agreement or the License, please contact us at the address below:
(7th-8th Floor, Neowiz Pangyo Tower, 14, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea)
Supplementary Provisions
This End User License Agreement shall take effect on September 15, 2026, and the previous End User License Agreement shall be replaced by this Agreement.