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TERMS OF SERVICE
Last Updated: July 7,2025
IMPORTANT, PLEASE READ CAREFULLY:
You must review the following terms and conditions prior to accessing or utilising our games, applications, websites, stores, communities, any game-specific site, software systems, customer support, social media channels, and/or any other related services provided by Duoyi or its authorised third-party providers (hereinafter referred to as "Services"), whether as a guest or registered user. This Terms of Service (hereinafter referred to as "Agreement") constitutes a legally binding contract between you (hereinafter referred to as "you" or "User") and Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "Duoyi", "we”, "us" or "our").
IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU ARE NOT PERMITTED TO ACCESS, INSTALL, COPY, DOWNLOAD, OR USE OUR SERVICES. BY CLICKING "DISAGREE/DECLINE/REFUSE," YOU ACKNOWLEDGE YOUR NON-ACCEPTANCE. YOUR USE OF OUR SERVICES CONSTITUTES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS HEREIN.
1. ACCOUNTS
1.1 Prior to accessing the Services or register our account (hereinafter referred to as "Account"), carefully review the terms of this Agreement to understand your legal rights and obligations with respect to Duoyi and our Services. If you use a third-party account (e.g., Google Play, Apple) to access the Services, you agree to comply with the terms of such third-party providers.
1.2 Your accessing of our Services or registration of our Account constitutes your irrevocable acceptance of this Agreement. If you do not agree, refrain from accessing or utilising our Services.
1.3 We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in their jurisdiction. By using the Services or registering an Account, you represent and warrant that you have reached the age of majority.
1.4 You warrant that all registration information provided is truthful, accurate, and legally compliant when register our Account. Misrepresentation or use of another person's identity is strictly prohibited. We may retain and use such information in accordance with the Privacy Policy.
1.5 You undertake to protect your Account credentials and maintain their confidentiality. Absent our prior written consent, you shall not transfer your Account as well as any of associated rights/obligations under this Agreement, and shall not share your Account credentials to anyone else.
1.6 You acknowledge and agree that you hold no ownership or proprietary interest in the Account. All rights thereto are and shall perpetually remain our exclusive property.
1.7 After 365 consecutive days of Account inactivity, We reserves the right to delete the inactive Account and related data (including Virtual Currency and Virtual Goods as defined in Clause 6) without prior notice. All rights associated with the deleted Account and data shall terminate immediately upon deletion.
2. SOFTWARE PRODUCT
The "Software Product" refers collectively and/or as applicable to:
2.1 The Software Product package (if any);
2.2 All contents, components, attachments, software, media, and code provided with this Agreement and delivered via the Website;
2.3 Any images, photographs, artwork, clip art, fonts, or other artistic works ("Art Work");
2.4 Related documentation, including explanatory materials and instructions ("Documentation");
2.5 Upgrades, modified versions, updates, additions, and copies of the Software Product ("Upgrades") licensed by us under this Agreement.
2.6 Our Services may incorporate Cheat Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages ("Cheats").
FAILURE TO INSTALL CHEAT DETECTION SOFTWARE OR DISABLING ITS FEATURES WILL AUTOMATICALLY TERMINATE YOUR LICENSE UNDER THIS AGREEMENT, AND YOU MUST CEASE ACCESSING ALL OUR SERVICES IMMEDIATELY.
By installing, copying, or using the Services, you consent to Cheat Detection's collecting and transmitting data per our Privacy Policy. We may exercise our rights upon detecting Cheats.
3. OWNERSHIP & INTELLECTUAL PROPERTY
3.1 We retain all rights, title, and interest in and to: (i) our software, including but not limited to intellectual property rights such as copyrights in computer software, copyrights in artistic works, trademark rights, and patent rights; and (ii) all information and materials related to us (including but not limited to text, images, audio, video, charts, interface design, layout framework, data, or documents), as well as trade secrets and confidential information. No ownership in any of the foregoing items is transferred to you by virtue of these Terms or our grant of permission to use the Services. The Services and all its related content(including but not limited the content mentioned above), is protected under the laws of Hong Kong SAR and applicable international treaties.
3.2 You acknowledge and agree that your use of our Services does not confer upon you any proprietary rights or interests, including but not limited to in-game rewards, achievements, characters, virtual currency, levels, or any other content. We reserve the right, at our sole discretion and without prior notice, to discontinue providing access to any character data, gameplay progress, game customizations, and other data associated with our Services. Except as otherwise expressly provided in these Terms or where required by applicable law, no obligation to indemnify, compensate, or otherwise remedy shall be incurred by us in connection with such matters.
3.3 You acknowledge and agree that we retain all rights, title, and interest in and to all user-generated contents, and you waive any rights therein under applicable laws and regulations.
3.4 You acknowledge and agree that you shall not reproduce, modify, sublicense, resell, rent, lease, create derivative works of, or otherwise exploit our Services in whole or in part, unless obtaining our prior written consent.
3.5 You acknowledge and agree that: (a) you shall not circumvent, bypass, or tamper with any technological protection measures embedded in the Software; and (b) you shall not remove, alter, obscure, or falsify any copyright notices, trademark legends, patent markings, or other proprietary notices contained within the Services.
4. LIMITED LICENSE
4.1 Subject to your compliance with this Agreement, we hereby grant you a non-exclusive, non-transferable, non-sublicensable, limited license to:
(a) install and execute the Software; and
(b) access and use the Services, solely for personal, non-commercial purposes.
This license explicitly excludes any right to:
(a) commercially exploit the Services or any component thereof (including but not limited to Games, Software, or Content);
(b) create derivative works based on the Services; or
(c) use the Services for any public performance, broadcasting, or competitive activity.
All rights not expressly granted herein are reserved by us and our licensors. Any third-party scripts or code linked to the Services are licensed to you under the terms set by their respective owners, not by us.
4.2 You irrevocably acknowledge and agree that we and/or our licensors retain all right, title, and interest, including but not limited to copyrights, patents, trademarks, trade secrets, and other intellectual property rights, in and to:
(a)the Services and all components thereof;
(b)any derivative works, updates, or modifications thereof; and
(c)all associated content (including without limitation game titles, code, narratives, characters, artwork, audio-visual effects, and operational methods).
No transfer of ownership is implied or effected under this Agreement.
4.3 You covenant to:
(a) comply with all applicable laws and regulations when accessing the Services;
(b) Refrain from:
(i) copying, distributing, or creating derivative works of any Service content;
(ii)publicly displaying, performing, renting, or selling Service content without authorization;
(iii)using robots, spiders, or automated tools to monitor/copy content except for standard search engine indexing;
(iv)framing or mirroring the Services on external platforms without prior written consent; and
(v)reverse engineering, decompiling, or disassembling the Software.
4.4 You may link to our website from your platform, provided that:
(a)Your site does not imply endorsement by or affiliation with us; and
(b)You do not present our content in a false, misleading, or defamatory context.
We reserve the right, at its sole discretion and without liability, to modify, suspend, or discontinue any part of the Services without prior notice.
5. USER-GENERATED CONTENT
5.1 You may submit, upload, transmit, or otherwise provide information, data, software, audio, photos, graphics, videos, tags, usernames, or other materials (collectively, "User-Generated Content" or "UGC") through our Services. Notwithstanding such submission, you retain all intellectual property rights in your UGC to the extent permitted under applicable law.
5.2 You acknowledge and agree that neither we, nor any third party platform provider, on which you access or use within our services, is liable for the User-Generated Content submitted by you and other users. We are under no obligation to pre-screen User-Generated Content submitted by users, but we expressly reserve the right, at our sole discretion, to refuse to publish, edit, or transmit any such content. Notwithstanding the foregoing, we retain the unconditional right to moderate, remove, or block any User-Generated Content for any or no reason, without prior notice. In no event shall we be liable for any failure or delay in removing such content.
5.3 You represent and warrant that your UGC: (a) complies with all applicable laws and regulations in Hong Kong SAR and your jurisdiction; (b) does not infringe third-party's intellectual property rights (copyrights, trademarks, patents), privacy rights or publicity rights; (c) contains no defamatory, obscene, or unlawful material.
5.4 You represent and warrant that your UGC is non-confidential and non-proprietary. You acknowledge and agree hereby grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, fully transferable license to use, reproduce, modify, adapt, translate, distribute, publicly perform, publicly display, create derivative works of, and commercially exploit such UGC in any media format and through any distribution channel. This license grant, and the above waiver of any applicable moral rights, survives any termination of this License.
5.5 To the extent any rights in UGC cannot be licensed or transferred under applicable law, you irrevocably waive enforcement of such rights against us, and you covenant not to assert any claims, fees, or compensation demands related thereto.
5.6 If you encounter offensive or inappropriate content posted by other users, you may contact us through the contact information disclosed in these Terms. You acknowledge and agree that the party responsible for such content shall be the user who posted it, and we shall not be liable for the posting, deletion, or any other actions related to such content under any circumstances.
6. VIRTUAL CURRENCY AND VIRTUAL ITEMS
6.1 You may use real-world fiat currency to acquire a limited, personal, non-transferable, non-sublicensable, revocable license to purchase and access Vitual Items within our services. For the purposes of this Agreement, "Virtual Items" shall mean: (a) Virtual currency (including but not limited to game coins), which may be exchanged for other virtual items within our Services; (b) In-game virtual objects, content or functionalities (including without limitation game characters, resources and equipment); and (c) Other digital goods or services. You expressly acknowledge and agree that all Virtual Items are licensed, not sold, to you. We retain all right, title and interest in and to the Virtual Currency and Virtual Items, including all intellectual property rights therein.
6.2 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-exchangeable, they shall never be redeemed for fiat currency, goods or services with monetary value.
6.3 You acknowledge that all Virtual Currency and Virtual Items purchased or otherwise obtained through the Services are non-transferable, except as expressly permitted by the Services or required by mandatory laws and regulations of Hong Kong SAR. You shall not, under any circumstances, transfer, sell, gift, exchange, barter, lease, sublicense, rent, commercially exploit, or otherwise dispose of any Virtual Currency or Virtual Items outside our Services, whether for real-world value or otherwise, unless such actions are:(a) integrated as an in-game functionality provided by us; or (b) mandated under the applicable laws and regulations of Hong Kong SAR.
6.4 We reserve the right to modify, manage, control and terminate Virtual Currency and Virtual Items at our sole discretion. You acknowledge and agree that we may implement operational measures that materially affect the perceived value or effective purchase price of Virtual Currency and Virtual Items. Such measures may be executed at any time and shall not constitute a breach of this Agreement. We shall not be liable to you or any third party for exercising the rights mentioned above.
6.5 By submitting valid and current payment information to us or our designated Payment Processor, you expressly represent, warrant, and covenant that: (a) you are the authorized user of the Payment Method(s) specified; and (b) you irrevocably authorize us to initiate payment processing, including but not limited to charging the full transaction amount to such Payment Method(s).
6.6 Given the intangible nature of the Services, which entails no transaction involving physical goods, you acknowledge and agree that refunds will not be available to you under any circumstances, except where required by mandatory laws and regulations of Hong Kong SAR.
7. INAPPROPRIATE USER BEHAVIORS
7.1 You are solely responsible for your conduct and communications on or in connection with our Services. We encourage all users to access and use the Services in a healthy, lawful, and civilized manner. You shall not engage in, and are strictly prohibited from:
(a) impersonating or falsely claiming to be an employee, representative, or affiliate of us;
(b) disseminating false, deceptive, or misleading information;
(c) transmitting harmful or prohibited content:
(i) uploading, posting, transmitting, or disseminating any content that is unlawful, defamatory, obscene, vulgar, harassing, hateful, threatening, or otherwise objectionable;
(ii) uploading, posting, transmitting, or disseminating any content that contains or links to illegal websites, promotes illegal activities (including the purchase or use of illicit drugs), or constitutes unsolicited commercial communications("spam") or unauthorized advertising;
(iii) uploading, posting, transmitting, or disseminating any viruses, malware, spyware, Trojan horses, worms, or any other malicious code or harmful software components (including unauthorized plug-ins or programs designed to modify the Services);
(iv)uploading, posting, transmitting, or disseminating any information that violates public order, religious beliefs, social morality, or cultural customs of any group, including but not limited to content promoting discrimination, hatred, or violence;
(d) targeting any other user with abusive conduct, attacks, threats, or insults.
(e) using vulgar expressions, coarse language, or engaging in abusive behavior or verbal harassment towards us, our affiliates, or other users;
(f) utilizing any unapproved payment methods;
(g) developing, distributing, or using cheating programs, malicious software (e.g., bots, scripts, Trojans), or exploiting game vulnerabilities to gain unfair advantages;
(h) disclosing, furnishing, or disseminating any non-public information of us or other users (e.g., trade secrets, unreleased game content, personal data) to third parties without prior written authorization;
(I) any other conduct or language that may damage our reputation.
7.2 We reserves the right (but has no obligation) to investigate, mediate, or intervene in disputes arising between users at our reasonable discretion. If you reasonably believe your legitimate rights have been infringed by another user through the Services, We may, upon your formal request and to the extent permitted by law, provide limited assistance by supplying relevant transaction records or behavioral logs to facilitate your legal claims.
7.3 Where we reasonably determine that a user has violated this Agreement or engaged in inappropriate conduct, we may, upon prior notice to the user (unless exigent circumstances exist), take one or more of the following actions:
(a) issue warnings;
(b) restrict communication functions (including but not limited to chat, team-up);
(c) suspend, restrict or terminate user's access to the services temporarily or permanently;
(d) block account login access;
(e) remove service-related content or files.
We retain the exclusive right to interpret the scope of prohibited conduct and determine appropriate remedial measures based on the factual circumstances of each case.
7.4 If you materially breach this Agreement or engage in any conduct that, in our sole and absolute discretion, constitutes abuse, or violation of our community standards, or otherwise inappropriate or objectionable behavior affecting any user group, we shall be entitled to immediately and without prior notice:
(i) suspend, restrict or terminate your access to the Services temporarily or permanently;
(ii) block your Account;
(iii) terminate this Agreement effective immediately.
8. PERSONAL DATA PROTECTION
Respecting and protecting user's personal data and privacy is one of our fundamental principles. Our Privacy Policy governs the collection, use and protection of your personal data. We may update the Privacy Policy at any time, and your continued use of the Services constitutes acceptance of such changes.
9. DISCLAIMER & LIABILITY LIMITATION
9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, LICENSEES, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT; OR (B) THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 IN ANY EVENT, THE AGGREGATE LIABILITY OF US AND OUR AFFILIATES UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS AND EXCLUSIONS REGARDING DAMAGES APPLY EVEN IF ANY REMEDY PROVIDED BY US FAILS TO PROVIDE ADEQUATE COMPENSATION.
9.3 ANY CLAIM ARISING FROM OR RELATED TO THIS AGREEMENT AND/OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIMANT FIRST BECOMES AWARE OF THE CAUSE OF ACTION OR SUCH CAUSE OF ACTION IS ACCRUED (WHICHEVER IS EARLIER). FAILURE TO COMMENCE SUCH ACTION WITHIN SUCH PERIOD SHALL CONSTITUTE AN ABSOLUTE BAR TO THE CLAIM.
9.4 NOTHING HEREIN SHALL LIMIT OR EXCLUDE LIABILITY WHERE PROHIBITED BY LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
10. AGREEMENT MODIFICATIONS
We reserve the right to amend, update, or replace this Agreement (each an "Updated Agreement") from time to time to reflect changes in the Services, applicable laws, regulations, or operational practices. The then-current version of this Agreement will be superseded and cease to be effective immediately upon the effective date of any such Updated Agreement. The Updated Agreement shall not have retroactive effect. Your continued access to and use of the Service following the posting or notification of any Updated Agreement constitutes your irrevocable acceptance of, and agreement to be bound by, the Updated Agreement.
11. TERMINATION
11.1 Without prejudice to any other rights and remedies available to Duoyi under applicable law or this Agreement, we may terminate this Agreement immediately and without prior notice upon your material breach of any term, condition, or incorporated policy herein. You may terminate this Agreement at any time by permanently uninstalling and deleting our application from all devices in your possession or control, and ceasing all use of our Services.
11.2 Upon any termination:
(a) All licenses granted to you hereunder shall cease forthwith;
(b) You must irrevocably delete or destroy all copies of our Services and related materials in your possession or control.
11.3 Notwithstanding the termination or expiration of this Agreement, all obligations incurred by you prior to such termination or expiration shall survive and remain enforceable. All of our rights and any licenses granted to us hereunder (if applicable) shall continue in full force and effect notwithstanding such termination.
11.4 We further reserve the exclusive right, exercisable at our absolute discretion, to block any user's access to our services, content, websites, or webpages, whether in whole or in part, without incurring liability for such actions.
12. GOVERNING LAW & DISPUTE RESOLUTION & SEVERABILITY
12.1 Any dispute, controversy, difference or claim arising out of or relating to this Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English or Chinese.
12.2 All disputes arising from this Agreement or your use of the Services shall be resolved solely on an individual basis, and neither party may participate in a class, representative, or consolidated action ("Class Action") unless such procedural form is expressly mandated by applicable laws and regulations.
12.3 Should any provision of these Terms be adjudged by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed herefrom and shall not affect the validity, legality, or enforceability of the remaining provisions. The surviving provisions shall remain in full force and effect. Class action waivers are non-severable – no class arbitration without our written consent.
13. CONTACT INFORMATION
If you have any question about this Agreement, please contact us by DPO@yijoys.com, You can also write to the following address:
Duoyi Hong Kong Interactive Entertainment Limited
Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong.
PRIVACY POLICY
Last Updated: July 7, 2025
Welcome!We, Duoyi Hong Kong Interactive Entertainment Limited (hereinafter referred to as "we", "us" or "our"), operate the Duoyi Game(s) and related official websites, software systems, customer support, social media channels, communities, and any other online services provided by Duoyi, including through authorized third parties (collectively, the "Services"). To provide the Services, we collect and process your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
SHOULD YOU DISAGREE WITH OUR PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY, YOU SHOULD REFRAIN FROM PROVIDING YOUR PERSONAL DATA AND DISCONTINUE USE OF THE SERVICES IMMEDIATELY. YOUR ACCESS TO THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF THE PROCESSING ACTIVITIES DESCRIBED HEREIN.
We may periodically update this Privacy Policy. We encourage you to review this policy regularly to stay informed of any changes. Your continued use of the Services following the effective date of revised terms constitutes acceptance of those revisions.
For inquiries or concerns, please contact our Data Protection Officer at DPO@yijoys.com.
1.WHAT PERSONAL DATA DO WE COLLECT FROM YOU?
1.1 Data You Provide With Us
To access and utilise the Services, you may, where required or applicable, voluntarily provide certain categories of Personal Data to us, including but not limited to:
1.1.1 Contact information (e.g. email address).
1.1.2 Account information (e.g. Account ID, registered username, password, age, gender, geographical location, and profile photograph).
1.1.3 Character information (e.g. character name and profile picture. Please be reminded that such information may be disclosed to other users during the provision of the Services and may be accessible to your connections or the public via third-party services).
1.1.4 Billing and transactional information (e.g. billing/delivery address, payment card or financial account details, and records of purchases and transactions. Please be reminded that payments processed through third-party merchant services are governed by the respective provider's privacy policy, accessible).
1.1.5 Communications with us (e.g. content of emails, chat logs, and other correspondence submitted to our support channels. Such data is retained for service optimisation and compliance with legal obligations).
1.2 Data We Collect
We automatically collect the following categories of Personal Data when you access and utilise the Services, strictly limited to what is necessary for service functionality, security, and legal compliance:
1.2.1 Location information (approximate geographic location derived from IP address, cellular tower ID (Cell-ID), and Wi-Fi access points).
1.2.2 Device, network and technical information
(a) Device attributes: Name, brand, model, version, type, operating system, system properties, resolution, settings;
(b) Technical identifiers: MAC address, IMEI, Android ID, IDFA, IDFV, OpenUDID, GUID, IMSI, OAID, VAID, AAID, UUID, CAID, device serial number;
(c) Network data: IP address, network type, carrier, ICCID, local network status;
(d) Connectivity details: Wi-Fi status/parameters, BSSID (router MAC address), SSID (access point name);
(e) Hardware specifications: CPU type/architecture, GPU information;
(f) System metrics: Time zone, software versions, active processes, input method list;
(g) Location-related signals: IP-based approximate location, GPS data (subject to explicit consent), nearby Wi-Fi access points, Bluetooth beacons, cell tower IDs (Cell-ID);
(h) Device sensors: accelerometer, gyroscope, gravity sensor, rotation vector, magnetometer, linear accelerometer, ambient light sensor, proximity sensor;
(i) Game session logs: Match records, item transactions, social interactions;
(j) Access logs: Login timestamps, IP geolocation;
(k) Error diagnostics: Crash reports, exception traces.
1.2.3 Gameplay information (data related to how you play and actions you take in our games, including game version, game authentication tokens, character appearance and attributes, progression and results, virtual assets, currencies, and items, tasks and rewards, social connections, chat logs, crash/error logs, gameplay screen capture, sensor data).
1.2.4 When you access and utilise our Services through your mobile device, we may explicitly request your consent prior to collecting data from microphone, camera, and external storage.
1.3 Data Collected From Third-parties
We may receive certain categories of Personal Data from third-party platforms or service providers, strictly limited to what is necessary for service functionality and contingent upon your explicit authorization.
1.3.1 Social media and gameplay platform account information: When you choose to bind, connect, or log in with your third-party account on our Services (such as your access to our Services via Google Play or Apple), we may be authorised to collect these data, which may include your platform account ID, username, profile picture, email address, activities or contact list associated with that account, specifically depending on the third party.
1.3.2 Payment information: Where you utilize third-party payment processors (e.g., PayPal, AlipayHK), we receive and retain: Hashed transaction identifier, country/region from which your payment originated, and transaction details
Please note that we may combine and update the personal data we collect with the third-parties so as to conduct market analysis for service optimization.
1.4 Cookies
When you access our Services, we may use Cookies, Web Beacons and/or other similar technologies (hereinafter collectively referred to as cookies). Cookies are small text files stored by the browser(s) on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can usually modify browser settings to decline cookies. If you choose to decline cookies, you may not be able to access certain Services and may experience technical problems receiving current information from the cookie-disabled services.
Please note that our Services may contain Cheating Detection software/features. "Cheat Detection" identifies programs/methods that grant unfair competitive advantages. Cheating Detection software/features may collect and transmit the information about your account, gameplay data and detailed information of any program not authorized by us. If you refuse to install, or delete/prohibit the Cheating Detection software, the rights granted to you herein will be terminated automatically, please cease accessing our Services immediately.
When you use any third-party plugins that interact with our Services, please note that they may be subject to their respective privacy policies.
2.HOW DO WE USE YOUR PERSONAL DATA?
Our primary purpose for processing your personal data is to provide, secure, and enhance our Services. Specifically, we process data for the following lawful bases and purposes:
2.1 To operate, provide the Services to you:
2.1.1 Create Account;
2.1.2 Allow you to access our Services;
2.1.3 Operate the Services;
2.1.4 Verify and confirm payments;
2.1.5 Provide and deliver products and services that you request;
2.1.6 Send service-related communications to you.
2.2 To improve and optimize the Services
2.2.1 Update and develop the Services;
2.2.2 Manage and update your Account;
2.2.3 Develop and improve your experience;
2.2.4 Respond to your comments and questions and provide support to you;
2.2.5 To improve the stability and functionality of our website.
2.3 To secure the Services
2.3.1 Analyze and monitor the use of the Services and its social features;
2.3.2 Moderate and monitor chats;
2.3.3 Prevent cheating, crime, or fraud;
2.3.4 Take action against fraudulent or misbehaving users;
2.3.5 Pass your information to agencies or organizations in charge of crime and fraud prevention and repression.
2.4. To analyze, research, and test
In all of the above cases and purposes, we may use analytic tools, which may include third-party's analytic tools, to carry out research, surveys, and analysis, to create reports for use, to track potential problems of the Services or to test out new game features and content.
2.5. To obtain your consent
With your consent, we may process personal data for additional purposes.
3.SHARING PERSONAL DATA WITH THIRD PARTIES
We do not sell your personal data. We do not disclose your personal data to independent third parties without your explicit knowledge and consent, except in the following circumstances expressly stated in this Privacy Policy:
3.1 We may share your personal data with our affiliates (including parent companies, subsidiaries, joint ventures, and entities under common control) to facilitate unified service delivery and account management. In such cases, we contractually require affiliates to adhere to this Privacy Policy and implement equivalent data protection measures.
3.2 To enhance service functionality and user experience, we may engage authorized partners for advertising, payment processing, analytics, marketing, social media integration, and personalized services. We may disclose specific personal data to these partners, limited to: Device information, Installed applications list, Network information. All partners are bound by strict data processing agreements prohibiting independent use of your data beyond contracted purposes.
3.3 In the event of mergers, acquisitions, asset transfers, or similar transactions where personal data is transferred, we will:(a) ensure the transferee assumes compliance with this Privacy Policy; or (b) require re-obtainment of your consent if the transferee cannot comply. You will receive prior notification of such transfers.
3.4 We may disclose personal data to public authorities when: (a) required by applicable laws, regulations, court orders, subpoenas, or search warrants; (b) necessary to combat fraud, financial crimes, or cyberattacks; (c) essential to protect user safety, defend legal rights, or enforce our Terms of Service. Disclosures will be proportionate to legal requirements.
3.5 We reserve the right to disclose personal data where necessary to: (a) Investigate and defend against third-party claims or allegations; (b) prevent unauthorized access, data breaches, or service integrity compromises; (c) protect the rights, property, or safety of our users, the public, or us.
4.INTERNATIONAL DATA TRANSFERS
Our servers, service providers, affiliates and subsidiaries, and partners are located in various countries around the world. Your personal data may be transferred to, and processed in, these countries, which may be different from the territory in which you reside. These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective).
We are committed to processing data in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the internet is not completely secure. In the event of a security incident such as a personal data breach, we will initiate an emergency plan to prevent the magnification of the security incident, and will notify you via push notifications, announcements, etc.
You may exercise your rights regarding cross-border transfers, including requesting the details of safeguards or withdrawing consent (where applicable), by contacting our Data Protection Officer at DPO@yijoys.com.
5.DATA RETENTION
5.1 We retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy, including but not limited: (a) performing our contractual obligations towards you; (b) complying with legal obligations (e.g., taxation, accounting, or auditing requirements under applicable laws and regulations); (c) protecting against cheating, fraud, or security incidents.
5.2 Data retention shall adhere strictly to the principle of data minimisation and shall not exceed the minimum duration required to achieve the processing purposes. We do not keep your data for longer than is necessary unless we are required to do so under law.
5.3 Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
6.THIRD PARTY WEBSITES OR APPLICATIONS
During your use of our Services, you may encounter links directing you to third-party websites or applications not operated or controlled by us (e.g., external pages accessed via in-game advertisements). These third-party platforms may independently collect and process your personal data and, in some cases, share information about your activities on their platforms with us. We assume no responsibility for the content, privacy practices, or your experiences with these third-party platforms. You access these platforms entirely at your own risk and hereby release us from any liability arising from third-party conduct. We strongly advise you to review the Privacy Policies of any third-party platforms to understand their data processing practices.
7.HOW WE PROTECT YOUR PERSONAL DATA
We implement comprehensive administrative, technical and physical safeguards designed to protect your personal data against unauthorised access, disclosure or loss. Notwithstanding these measures, no data security system can be guaranteed as absolutely secure. Accordingly, we do not warrant that our security infrastructure is absolutely safe, and you should not expect that your personal data will remain immune to security incidents at all times. For security purposes, passwords stored in our systems are encrypted, but we strongly advise you to adopt reasonable precautions to safeguard your personal data when using our Services, including without limitation to:
(a) regularly updating account passwords;
(b) utilising complex alphanumeric passwords;
(c) employing secure browser environments; and
(d) implementing supplementary protective measures.
8.YOUR RIGHTS
8.1 Right to Access your Personal Data
You have the right to access to your personal data or request a copy of your personal information.
8.2 Right to Correct Your Personal Data
You have the right to correct or update your personal information where it's inaccurate or incomplete.
8.3 Other rights - deletion, objection, and withdrawal
You have the right to have your personal data deleted, object to how we use or share your personal data, and restrict how we use or share your personal data. You can always withdraw your consent.
8.4 If you have questions about data protection or any requests for resolving issues with your personal data, we encourage you to contact us by DPO@yijoys.com. We will respond to all requests within a reasonable time frame. Please note that we reserve the right to charge you a reasonable fee for complying with a data access request and we may not accommadate a request to change or delete data if we believe the change or deletion would violate any law or legal requirement or negatively impact the data's accuracy.
9.INFORMATION FOR PARENTS & GUARDIANS
We only provide Services to natural persons who have reached the age of 18 or the applicable age of majority in your jurisdiction. We do not knowingly collect personal data from children or minors under the age of 18 (or the applicable age of majority in your jurisdiction). As parents or guardians, if you think that your child is using our Services that processes their personal information without your consent, please contact our Data Protection Officer at DPO@yijoys.com.
For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law. (For example, the age of digital consent in the UK is 13.)
10.UPDATE OF THE PRIVACY POLICY
The Privacy Policy may be updated from time to time. We will obtain your consent again. Please review and pay attention to this Privacy Policy.
11.HOW TO CONTACT US
If you have any question about the privacy policy, please contact us by DPO@yijoys.com. You can also write to the following address:
Duoyi Hong Kong Interactive Entertainment Limited
Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong.