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Welcome to Prime Agents!
These Terms of Service ("Terms") govern your use and enjoyment of the online multiplayer game "Prime Agents" (the "Game") developed by ULTRABUFF ENTERTAINMENT (PTY) LTD (the “Company”).
By creating an account, downloading, installing, accessing, or using the Game, you agree to be bound by these Terms. Should you not agree with any part of these Terms, you will not be able to use the Game.
1. Account Creation and Use
1.1 Eligibility: By creating an account, you represent and warrant that you are at least 18 years old or have obtained parental consent to use the Game.
1.2 Use: The Game may solely be accessed and used for your personal, non-commercial entertainment purposes.
1.3 Account Information: You agree to provide accurate and complete information during the registration process and to keep your account information up to date. You are solely responsible for maintaining the confidentiality of your account credentials.
1.4 Prohibited Activities: You agree not to engage in any activities that violate these Terms, applicable laws, or regulations, including but not limited to:
(a) Impersonating any person or entity.
(b) Using cheats, hacks, or third-party software to gain an unfair advantage.
(c) Exploiting bugs or vulnerabilities in the Game.
(d) Harassing, threatening, or abusing other players.
(e) Engaging in any activity that disrupts or negatively affects the Game or the Company’s servers.
(f) Modifying, decompiling, reverse engineering, or disassembling the Game.
2. Virtual Products and Transactions
2.1 Prime Tokens: The Company offers virtual in-game currency called "prime tokens" ("Tokens") for sale. Tokens can be purchased from the Company’s website or authorized resellers and can be used to unlock cosmetic items in the in-game shop.
2.2 Transactions: All Token purchases are final and non-refundable. You agree to pay the specified price for Tokens, including any applicable taxes. The Company reserves the right to change the price, availability, or features of Tokens at any time.
2.3 License: Tokens have no cash value and can only be used within the Game. Tokens are non-transferable and may not be exchanged, sold, or redeemed for real-world currency or other virtual goods or services outside the Game.
2.4 Disputes: In the event of any dispute regarding Token purchases, please contact the Company’s customer support team. The Company will make reasonable efforts to address and resolve the issue.
2.5 Payments: All transactions related to the Game, including the purchase of in-game items, Tokens, or any other game-related services, shall be made through Steam or any other payment method designated by the Company. By using the Game, you agree to comply with the terms and conditions of the selected payment method.
3. Intellectual Property
3.1 Ownership: All intellectual property rights in the Game, including but not limited to the software, graphics, design, and characters, are owned by the Company or its licensors. You may not copy, distribute, modify, reverse engineer, or create derivative works based on the Company’s intellectual property without the Company’s explicit written consent. The Company retains all rights, title, and interest in and to the Game.
3.2 User Content: By using the Game, you grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute any content you create or upload in connection with the Game. You represent and warrant that you have the necessary rights and permissions to grant this license.
4. Privacy and Data Collection
4.1 Privacy Policy: By using the Game, you consent to the collection and processing of your data as described in the Company’s Privacy Policy.
4.2 Data Security: While the Company takes reasonable measures to protect your personal information, the Company cannot guarantee the security of data transmitted over the internet. You understand and accept the risks associated with data transmission. By using the Game, you agree to provide your personal information to the Company on the express understanding that:
(a) You provide your consent, as required under Section 11(1)(a) of the Protection of Personal Information Act 4 of 2013 (“POPI”).
(b) The Company will have access to your personal details which you have furnished the Company for the purposes of creating an account, downloading, installing, accessing, or using the Game, and matters ancillary thereto.
(c) You hereby authorise the Company to collect and use your personal and non-personal information as set out in the Company’s privacy policy.
5. Termination
5.1 Termination by you, the user: You may terminate your account at any time by contacting the Company’s customer support team or following the account termination process outlined in the Game.
5.2 Termination by the Company: The Company reserves the right to terminate or suspend your account, without prior notice, for any reason, including but not limited to violations of these Terms or should you engage in any type of inappropriate conduct in the Game.
5.3 Effects of Termination: Upon termination, your access to the Game and your account will be disabled. You acknowledge and agree that the Company will have no obligation to retain any of your account data or User Content.
6. Disclaimer and Limitation of Liability
6.1 Warranty Disclaimer: The Game is provided by the Company "as is" without warranties of any kind, either expressed or implied. The Company does not guarantee the availability, accuracy, or reliability of the Game or its features.
6.2 Limitation of Liability: To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of the Game or its inability to function, regardless of the cause of action.
6.3 You acknowledge and agree that the Company shall not liable for:
(a) Any online bullying, harassment, or harmful behaviour you experience while using the Game.
(b) Any addiction or negative effects, electronic or otherwise, resulting from the use of the Game.
(c) Any health risks, including but not limited to epilepsy or seizures, resulting from the use of the Game. Users with a history of epilepsy or similar conditions should exercise caution.
7. Updates and Support
7.1 The Company may provide updates to the Software of the Game. You are encouraged to install updates to ensure the best user experience. The Company is however not obligated to provide support, maintenance, or updates.
8. Amendments
8.1 Modifications: The Company reserves the right to modify or update these Terms at any time. The Company will notify you of any material changes via the email address associated with your account or through in-game notifications.
8.2 Continued Use: Your continued use of the Game after the effective date of any changes to these Terms constitutes your acceptance of the modified Terms.
9. Governing Law and Dispute Resolution
9.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
9.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations. If an amicable resolution cannot be reached between the parties, the parties agree to consent to the exclusive jurisdiction of the Magistrate Court of the Republic of South Africa.
These Terms of Service ("Terms") govern your use and enjoyment of the online multiplayer game "Prime Agents" (the "Game") developed by ULTRABUFF ENTERTAINMENT (PTY) LTD (the “Company”).
By creating an account, downloading, installing, accessing, or using the Game, you agree to be bound by these Terms. Should you not agree with any part of these Terms, you will not be able to use the Game.
1. Account Creation and Use
1.1 Eligibility: By creating an account, you represent and warrant that you are at least 18 years old or have obtained parental consent to use the Game.
1.2 Use: The Game may solely be accessed and used for your personal, non-commercial entertainment purposes.
1.3 Account Information: You agree to provide accurate and complete information during the registration process and to keep your account information up to date. You are solely responsible for maintaining the confidentiality of your account credentials.
1.4 Prohibited Activities: You agree not to engage in any activities that violate these Terms, applicable laws, or regulations, including but not limited to:
(a) Impersonating any person or entity.
(b) Using cheats, hacks, or third-party software to gain an unfair advantage.
(c) Exploiting bugs or vulnerabilities in the Game.
(d) Harassing, threatening, or abusing other players.
(e) Engaging in any activity that disrupts or negatively affects the Game or the Company’s servers.
(f) Modifying, decompiling, reverse engineering, or disassembling the Game.
2. Virtual Products and Transactions
2.1 Prime Tokens: The Company offers virtual in-game currency called "prime tokens" ("Tokens") for sale. Tokens can be purchased from the Company’s website or authorized resellers and can be used to unlock cosmetic items in the in-game shop.
2.2 Transactions: All Token purchases are final and non-refundable. You agree to pay the specified price for Tokens, including any applicable taxes. The Company reserves the right to change the price, availability, or features of Tokens at any time.
2.3 License: Tokens have no cash value and can only be used within the Game. Tokens are non-transferable and may not be exchanged, sold, or redeemed for real-world currency or other virtual goods or services outside the Game.
2.4 Disputes: In the event of any dispute regarding Token purchases, please contact the Company’s customer support team. The Company will make reasonable efforts to address and resolve the issue.
2.5 Payments: All transactions related to the Game, including the purchase of in-game items, Tokens, or any other game-related services, shall be made through Steam or any other payment method designated by the Company. By using the Game, you agree to comply with the terms and conditions of the selected payment method.
3. Intellectual Property
3.1 Ownership: All intellectual property rights in the Game, including but not limited to the software, graphics, design, and characters, are owned by the Company or its licensors. You may not copy, distribute, modify, reverse engineer, or create derivative works based on the Company’s intellectual property without the Company’s explicit written consent. The Company retains all rights, title, and interest in and to the Game.
3.2 User Content: By using the Game, you grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute any content you create or upload in connection with the Game. You represent and warrant that you have the necessary rights and permissions to grant this license.
4. Privacy and Data Collection
4.1 Privacy Policy: By using the Game, you consent to the collection and processing of your data as described in the Company’s Privacy Policy.
4.2 Data Security: While the Company takes reasonable measures to protect your personal information, the Company cannot guarantee the security of data transmitted over the internet. You understand and accept the risks associated with data transmission. By using the Game, you agree to provide your personal information to the Company on the express understanding that:
(a) You provide your consent, as required under Section 11(1)(a) of the Protection of Personal Information Act 4 of 2013 (“POPI”).
(b) The Company will have access to your personal details which you have furnished the Company for the purposes of creating an account, downloading, installing, accessing, or using the Game, and matters ancillary thereto.
(c) You hereby authorise the Company to collect and use your personal and non-personal information as set out in the Company’s privacy policy.
5. Termination
5.1 Termination by you, the user: You may terminate your account at any time by contacting the Company’s customer support team or following the account termination process outlined in the Game.
5.2 Termination by the Company: The Company reserves the right to terminate or suspend your account, without prior notice, for any reason, including but not limited to violations of these Terms or should you engage in any type of inappropriate conduct in the Game.
5.3 Effects of Termination: Upon termination, your access to the Game and your account will be disabled. You acknowledge and agree that the Company will have no obligation to retain any of your account data or User Content.
6. Disclaimer and Limitation of Liability
6.1 Warranty Disclaimer: The Game is provided by the Company "as is" without warranties of any kind, either expressed or implied. The Company does not guarantee the availability, accuracy, or reliability of the Game or its features.
6.2 Limitation of Liability: To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of the Game or its inability to function, regardless of the cause of action.
6.3 You acknowledge and agree that the Company shall not liable for:
(a) Any online bullying, harassment, or harmful behaviour you experience while using the Game.
(b) Any addiction or negative effects, electronic or otherwise, resulting from the use of the Game.
(c) Any health risks, including but not limited to epilepsy or seizures, resulting from the use of the Game. Users with a history of epilepsy or similar conditions should exercise caution.
7. Updates and Support
7.1 The Company may provide updates to the Software of the Game. You are encouraged to install updates to ensure the best user experience. The Company is however not obligated to provide support, maintenance, or updates.
8. Amendments
8.1 Modifications: The Company reserves the right to modify or update these Terms at any time. The Company will notify you of any material changes via the email address associated with your account or through in-game notifications.
8.2 Continued Use: Your continued use of the Game after the effective date of any changes to these Terms constitutes your acceptance of the modified Terms.
9. Governing Law and Dispute Resolution
9.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
9.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations. If an amicable resolution cannot be reached between the parties, the parties agree to consent to the exclusive jurisdiction of the Magistrate Court of the Republic of South Africa.