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We are well aware of the importance of personal information and privacy to you, and will do our best to protect the security of your personal information. We are committed to maintaining your trust in us, ensuring that your personal information and privacy are reasonably protected from illegal collection, use and sharing, and that you have the right to know and control in accordance with the law.
This privacy policy is designed to help you understand the following:
1. How we collect and use your personal information;
2. How do we share, transfer and disclose your personal information;
3. How do we store your personal information;
4. How do we protect your personal information;
5. Your rights;
6 Updates to this privacy policy;
7. How to contact us to delete personal information
Please read and understand this privacy policy or specific agreement carefully before using our services. When you click/check to agree to this privacy policy, we will consider that you fully understand and agree to the entire content of this privacy policy, especially the content in bold, which may involve aggravating your responsibilities or exempting our obligations.
In this privacy policy, "we" means Jiuyou.com, which provides services to you. This privacy policy applies to our collection, use, storage, and sharing of your personal information through games.
1. How we collect and use your personal information
We collect your information mainly for all of you to be able to play our games more easily and more satisfactorily.
We will collect and use the following types of information from you for the following purposes:
1. Personal information you actively provide to us
(1) Help you complete registration and login
When you enter our game through the application, in order to identify your identity and complete the registration, you need to provide us with your APPLE account or Facebook account personal information (including nickname, avatar, region and gender).
(2) Deliver activity rewards to you
In some activities sponsored and co-organized by us, you need to provide us with your delivery information (including personally identifiable information, name, delivery address, postal code, contact number, payment status information) to obtain relevant physical rewards. If the delivery information you provide to us is not yours, you should ensure that you have obtained the authorization of the consignee before providing the aforementioned information of the actual consignee.
Please provide us with real and validly authorized personal information. You can decide not to provide the above information, or request to delete any previously provided information. However, if you do this, you may not be able to obtain, use, or purchase our products or services in whole or in part.
2. Personal information during your use of our products or services
(1) Customer service
We will collect call recording records between customer service and you during our telephone communication and return visits to help us quickly and efficiently solve problems or understand and record the processing methods and results of related problems.
(2) Provide you with security
In order to provide you with a game environment that is as safe as possible, we may collect your device information and game log information while detecting piracy, scanning plug-ins and other behaviors that disrupt the fair environment of the game or interfere with or disrupt the normal operation of game services. Wait.
Device information means that we, our affiliates or third-party partners may receive and record the device-related information you use according to the specific permissions granted by you during software installation and use (for example: device hardware information, device information Software information), information related to the location of the device (for example: geographic location information of the device);
Log information refers to your login user name, login time, access time, access IP, access resources, access frequency and other information. In addition, when you perform recharge and consumption activities, we will collect transaction information such as your recharge records, consumption records, and you can query your transaction information anytime, anywhere.
You can decide not to provide the above information, or request to delete any previously provided information. However, if you do this, it may affect your experience or accuracy of obtaining, using, and purchasing our products or services, or affect the normal operation of our online game platform.
4. Third parties share your personal information with us
When you use third-party products or services, you may permit or authorize a third party to transfer your personal information to us. For example, when you use third-party services or activities such as social media, you may permit a third party to provide us with Limited to your other personal information (including but not limited to user ID, nickname, personal preferences, transaction records, and even posted comments, etc.).
These third-party networks may have their own privacy policies explaining how they use and share your personal information. Before using these third-party networks, you should carefully read their privacy policies to ensure that you agree to their methods of collecting and sharing your personal information.
The ways we use the above personal information mainly include: perfecting your registration information, providing you with our products or services, product display, personalized recommendation or sending marketing information, internal auditing, data analysis and research, and compliance with this privacy policy other methods.
5. Exceptions for collection and use with authorization and consent
In principle, we will not collect or use your personal information from any third party without your permission. However, according to relevant laws and regulations, your authorization and consent are not required for the following situations:
(1) Directly related to national security and national defense security;
(2) It is directly related to public safety, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(4) In an emergency to protect the personal and property safety of other you or a third person, but it is difficult to obtain your own consent;
(5) The information collected is disclosed to the public by yourself;
(6) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary to sign and perform the contract according to your requirements;
(8) Necessary for maintaining the safe and stable operation of our network, such as discovering and handling game or service failures;
(9) Other circumstances stipulated by laws and regulations.
6. Other uses
If we want to use your information for other purposes not explicitly stated in this privacy policy or to collect additional information about you not mentioned in this privacy agreement, we will obtain your authorization in advance separately. If you authorize, that additional collected personal information will be regarded as part of this privacy policy and applicable to this privacy policy.
We may use technical means to de-identify the data. The de-identified information will not be able to identify you. In this case, we have the right to use the de-identified information to analyze and commercialize the user database. Without your consent.
7. Important Notice
Like the problems that all enterprises may face, taking into account the characteristics of information technology and cyberspace itself, in some special circumstances (such as hacker attacks, telecommunication failures, etc.), although we have adopted the necessary provisions of laws, regulations, etc. Measures, but there is still the risk of personal information leakage. Unless otherwise stipulated in this privacy policy, in order to protect your personal or property safety, we specifically remind you not to provide us or any third party that provides services to you in our name to provide your property status, health, physiology, Account password or verification code, communication content and other sensitive information related to your personal or property safety.
2. How we share, transfer and disclose your personal information
1. Share
We will not share your personal information with any third party other than us, except in the following circumstances:
(1) After obtaining your explicit consent, we will share your personal information with other parties.
(2) We may share your personal information externally in accordance with laws and regulations, or compulsory requirements of government authorities.
(3) In order to achieve the purpose described in the "How do we collect and use information" section of Article 1 of this privacy policy, we may share your personal information with partners and affiliated companies to help us provide you with products or services, such as : The communication service provider who sends out emails or push notifications on our behalf;
(4) Sharing with third parties such as partners who entrust us to promote, the purpose is to make these entrusting parties understand the coverage and effectiveness of the promotion, but we provide statistical information that cannot identify individuals. For example, we can tell the entrusting party how many people have watched the information promoted by it or purchased the goods of the entrusting party after watching the information, so as to help it understand its audience or customers;
We will only share your information for legal, legitimate, necessary, specific and clear purposes. For companies, organizations and individuals with whom we share information, we will sign strict confidentiality agreements with them, requiring the other party to process information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures. You agree to authorize us to pursue legal responsibilities for affiliated companies or partners who have obtained your information from us without authorization.
2. Transfer
We will not transfer your personal information to any third party other than us, except in the following circumstances:
(1) After obtaining your explicit consent, we will transfer your personal information to other parties.
(2) When it involves mergers, acquisitions, asset transfers, bankruptcy liquidation or similar transactions, if it involves the transfer of personal information, we will require new companies and organizations that hold your information to continue to be bound by this privacy policy, otherwise , We will ask the company or organization to ask you for authorization and consent again.
3. Disclosure
We will only disclose your information under the following circumstances and under the premise of taking safety precautions:
(1) According to your needs, disclose the information you specify in a disclosure method that you explicitly agree to;
(2) Comply with court judgments, rulings or other legal procedures;
(3) Comply with the requirements of relevant government agencies or other legally authorized organizations;
(4) Failure to implement the relevant service agreement or this privacy policy, safeguard the public interest, and protect the personal and property safety of our users, our or our affiliates, employees, or other legitimate rights and interests that are reasonable, lawful and necessary.
4. Exceptions for obtaining prior authorization and consent when sharing, transferring, and disclosing information
According to relevant laws and regulations, in the following situations, we do not need to obtain your authorization in advance to share, transfer, and disclose your personal information:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) In order to protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person;
(5) Information that you disclose to the public on your own;
(6) Collecting information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
If you need more information about how we share, transfer, and publicly disclose your personal information, please contact us through the methods announced in the last part of this privacy policy.
3. How do we store your personal information
Our main purpose of storing your personal information is to meet the purposes of collecting, using, and sharing personal information listed in this privacy policy, and also for the realization of your right to control and to know.
If our applicable laws have clear regulations on the period for us to store your personal information, we will comply with those regulations. Where the law does not clearly stipulate, we will keep your personal information until: (1) our purposes for collecting, using, and sharing your personal information are fully realized; (2) you terminate the use of our products or services; (3) you clearly Ask us to delete your personal information. After the expiration of the storage of personal information, we will delete it, anonymize it, or other methods required by law.
Under certain special circumstances (such as disaster recovery backup and user connection experience improvement), we may store your personal information outside of the aforementioned areas under the premise of complying with the laws of use. We ensure that when transferring your personal information to other regions, local laws will not detract from the protection of your personal information, and we will also take all necessary measures to ensure the safety of such personal information. If there are clear requirements in accordance with applicable laws, we will take regular security assessments for cross-border transfers of personal information, and determine whether to continue to transfer your personal information across borders based on the assessment results.
4. How do we protect your personal information
We are committed to protecting your personal information. We have adopted appropriate technical measures and organizational settings, including:
1. Use the following security protection measures in a single or a combination of reasonable security levels to protect the security of your personal information:
a) Use https for encrypted information communication;
b) Use Alibaba Cloud WEB application firewall for network security protection;
c) Use network firewalls for network attack protection;
d) The operating system has a strict security mechanism (it has corresponding security mechanisms in terms of access control, account security policies, reliability, auditing, port closure, anti-virus, system services, etc.).
2. We only allow employees and partners who need to know your personal information to access your information, and set up strict access control and monitoring mechanisms for this purpose. At the same time, we require all personnel who may have access to your information to perform the corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be held accountable or be suspended from any relationship with us.
3. The Internet environment is not absolutely secure, for example, security breaches, other third parties blocking Internet transmission content, etc. In the event of a security incident such as personal information leakage, we will initiate a security plan for different security incidents to stop loss, analyze, and remediate measures. At the same time, we will promptly inform you of the basic situation and possible impact of the security incident, the emergency measures we have taken, and the suggestions you can independently prevent and reduce risks in accordance with relevant laws and regulations. The form of notification will be mainly mail, letter, telephone, push, etc. At the same time, the handling of the incident will be reported in accordance with the requirements of relevant departments.
5. Your rights
1. Access, query, update and delete
You have the right to access, correct, and delete your personal information, except for exceptions provided by laws and regulations.
You can contact us for inquiries, modifications and deletions through the contact information publicized in the last part of this privacy policy. We will respond to your inquiry, modification, and deletion request within 30 days.
In the following situations, you can request us to delete personal information:
(1) If our handling of personal information violates laws and regulations;
(2) If we collect and use your personal information, but have not obtained your consent or exceeded the agreement with you;
(3) If you no longer use our products or services, or you cancel your account;
(4) If we no longer provide you with products or services.
When you delete information from our service, we may not delete the corresponding information in the backup system immediately, but we will delete the information when the backup is updated.
2. Change the scope of your authorization
Some functions of the products or services we provide to you require some basic personal information to be completed (see "Part 1" of this privacy policy). For the collection and use of additional personal information, you can give or withdraw your authorization and consent at any time.
You can contact us at any time through the contact information publicized in the last part of this privacy policy, and we will reply to your change authorization consent or do not want to accept our request for commercial advertisements sent to you within 30 days. After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
3. Cancel your account
You can contact us at any time through the contact information announced in the last part, and we will respond to your cancellation request within 30 days.
After canceling your account, we will stop providing products or services to you, and delete your personal information at your request, unless otherwise provided by laws and regulations.
4. How do we respond to your above request
Please understand that when accessing, updating, modifying and deleting the aforementioned information, or changing the scope of your authorization and consent, or canceling your account, you may need to provide a written request or prove your identity in other ways. We may require you to verify your identity to ensure information security.
We may reject requests that are unreasonably repetitive, require excessive technical means (for example, the need to develop new systems or fundamentally change current practices), bring risks to the legitimate rights and interests of others, or are very unrealistic.
In the following situations, we will not be able to respond to your request in accordance with the requirements of laws and regulations:
(1) Directly related to national security and national defense security;
(2) It is directly related to public safety, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(4) There is sufficient evidence to show that you have subjective malice or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(6) Involving trade secrets.
6. the update of this privacy policy
Our privacy policy may change. We will also archive the old version of this privacy policy for your review.
We will review and update this privacy policy in accordance with the law, and will also mark the most recent update date at the beginning of the article. For major changes, we will notify you in a significant way. If you continue to use our products or services after receiving the notice, or express your consent, it shall be deemed that you understand and agree to the updated content.
We resolutely fulfill our promises. Without your permission, we will never change our policies or behaviors in the direction of weakening the degree of protection of existing personal information.
7. How to contact us to delete data
If you have any questions, suggestions, or complaints about this user privacy policy or other related matters, please contact the full-time department for personal information protection established by us. The contact method is: desmond@staff.9you.com (email). We will reply within 30 days after receiving your question.
This privacy policy is designed to help you understand the following:
1. How we collect and use your personal information;
2. How do we share, transfer and disclose your personal information;
3. How do we store your personal information;
4. How do we protect your personal information;
5. Your rights;
6 Updates to this privacy policy;
7. How to contact us to delete personal information
Please read and understand this privacy policy or specific agreement carefully before using our services. When you click/check to agree to this privacy policy, we will consider that you fully understand and agree to the entire content of this privacy policy, especially the content in bold, which may involve aggravating your responsibilities or exempting our obligations.
In this privacy policy, "we" means Jiuyou.com, which provides services to you. This privacy policy applies to our collection, use, storage, and sharing of your personal information through games.
1. How we collect and use your personal information
We collect your information mainly for all of you to be able to play our games more easily and more satisfactorily.
We will collect and use the following types of information from you for the following purposes:
1. Personal information you actively provide to us
(1) Help you complete registration and login
When you enter our game through the application, in order to identify your identity and complete the registration, you need to provide us with your APPLE account or Facebook account personal information (including nickname, avatar, region and gender).
(2) Deliver activity rewards to you
In some activities sponsored and co-organized by us, you need to provide us with your delivery information (including personally identifiable information, name, delivery address, postal code, contact number, payment status information) to obtain relevant physical rewards. If the delivery information you provide to us is not yours, you should ensure that you have obtained the authorization of the consignee before providing the aforementioned information of the actual consignee.
Please provide us with real and validly authorized personal information. You can decide not to provide the above information, or request to delete any previously provided information. However, if you do this, you may not be able to obtain, use, or purchase our products or services in whole or in part.
2. Personal information during your use of our products or services
(1) Customer service
We will collect call recording records between customer service and you during our telephone communication and return visits to help us quickly and efficiently solve problems or understand and record the processing methods and results of related problems.
(2) Provide you with security
In order to provide you with a game environment that is as safe as possible, we may collect your device information and game log information while detecting piracy, scanning plug-ins and other behaviors that disrupt the fair environment of the game or interfere with or disrupt the normal operation of game services. Wait.
Device information means that we, our affiliates or third-party partners may receive and record the device-related information you use according to the specific permissions granted by you during software installation and use (for example: device hardware information, device information Software information), information related to the location of the device (for example: geographic location information of the device);
Log information refers to your login user name, login time, access time, access IP, access resources, access frequency and other information. In addition, when you perform recharge and consumption activities, we will collect transaction information such as your recharge records, consumption records, and you can query your transaction information anytime, anywhere.
You can decide not to provide the above information, or request to delete any previously provided information. However, if you do this, it may affect your experience or accuracy of obtaining, using, and purchasing our products or services, or affect the normal operation of our online game platform.
4. Third parties share your personal information with us
When you use third-party products or services, you may permit or authorize a third party to transfer your personal information to us. For example, when you use third-party services or activities such as social media, you may permit a third party to provide us with Limited to your other personal information (including but not limited to user ID, nickname, personal preferences, transaction records, and even posted comments, etc.).
These third-party networks may have their own privacy policies explaining how they use and share your personal information. Before using these third-party networks, you should carefully read their privacy policies to ensure that you agree to their methods of collecting and sharing your personal information.
The ways we use the above personal information mainly include: perfecting your registration information, providing you with our products or services, product display, personalized recommendation or sending marketing information, internal auditing, data analysis and research, and compliance with this privacy policy other methods.
5. Exceptions for collection and use with authorization and consent
In principle, we will not collect or use your personal information from any third party without your permission. However, according to relevant laws and regulations, your authorization and consent are not required for the following situations:
(1) Directly related to national security and national defense security;
(2) It is directly related to public safety, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(4) In an emergency to protect the personal and property safety of other you or a third person, but it is difficult to obtain your own consent;
(5) The information collected is disclosed to the public by yourself;
(6) Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary to sign and perform the contract according to your requirements;
(8) Necessary for maintaining the safe and stable operation of our network, such as discovering and handling game or service failures;
(9) Other circumstances stipulated by laws and regulations.
6. Other uses
If we want to use your information for other purposes not explicitly stated in this privacy policy or to collect additional information about you not mentioned in this privacy agreement, we will obtain your authorization in advance separately. If you authorize, that additional collected personal information will be regarded as part of this privacy policy and applicable to this privacy policy.
We may use technical means to de-identify the data. The de-identified information will not be able to identify you. In this case, we have the right to use the de-identified information to analyze and commercialize the user database. Without your consent.
7. Important Notice
Like the problems that all enterprises may face, taking into account the characteristics of information technology and cyberspace itself, in some special circumstances (such as hacker attacks, telecommunication failures, etc.), although we have adopted the necessary provisions of laws, regulations, etc. Measures, but there is still the risk of personal information leakage. Unless otherwise stipulated in this privacy policy, in order to protect your personal or property safety, we specifically remind you not to provide us or any third party that provides services to you in our name to provide your property status, health, physiology, Account password or verification code, communication content and other sensitive information related to your personal or property safety.
2. How we share, transfer and disclose your personal information
1. Share
We will not share your personal information with any third party other than us, except in the following circumstances:
(1) After obtaining your explicit consent, we will share your personal information with other parties.
(2) We may share your personal information externally in accordance with laws and regulations, or compulsory requirements of government authorities.
(3) In order to achieve the purpose described in the "How do we collect and use information" section of Article 1 of this privacy policy, we may share your personal information with partners and affiliated companies to help us provide you with products or services, such as : The communication service provider who sends out emails or push notifications on our behalf;
(4) Sharing with third parties such as partners who entrust us to promote, the purpose is to make these entrusting parties understand the coverage and effectiveness of the promotion, but we provide statistical information that cannot identify individuals. For example, we can tell the entrusting party how many people have watched the information promoted by it or purchased the goods of the entrusting party after watching the information, so as to help it understand its audience or customers;
We will only share your information for legal, legitimate, necessary, specific and clear purposes. For companies, organizations and individuals with whom we share information, we will sign strict confidentiality agreements with them, requiring the other party to process information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures. You agree to authorize us to pursue legal responsibilities for affiliated companies or partners who have obtained your information from us without authorization.
2. Transfer
We will not transfer your personal information to any third party other than us, except in the following circumstances:
(1) After obtaining your explicit consent, we will transfer your personal information to other parties.
(2) When it involves mergers, acquisitions, asset transfers, bankruptcy liquidation or similar transactions, if it involves the transfer of personal information, we will require new companies and organizations that hold your information to continue to be bound by this privacy policy, otherwise , We will ask the company or organization to ask you for authorization and consent again.
3. Disclosure
We will only disclose your information under the following circumstances and under the premise of taking safety precautions:
(1) According to your needs, disclose the information you specify in a disclosure method that you explicitly agree to;
(2) Comply with court judgments, rulings or other legal procedures;
(3) Comply with the requirements of relevant government agencies or other legally authorized organizations;
(4) Failure to implement the relevant service agreement or this privacy policy, safeguard the public interest, and protect the personal and property safety of our users, our or our affiliates, employees, or other legitimate rights and interests that are reasonable, lawful and necessary.
4. Exceptions for obtaining prior authorization and consent when sharing, transferring, and disclosing information
According to relevant laws and regulations, in the following situations, we do not need to obtain your authorization in advance to share, transfer, and disclose your personal information:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) In order to protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person;
(5) Information that you disclose to the public on your own;
(6) Collecting information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
If you need more information about how we share, transfer, and publicly disclose your personal information, please contact us through the methods announced in the last part of this privacy policy.
3. How do we store your personal information
Our main purpose of storing your personal information is to meet the purposes of collecting, using, and sharing personal information listed in this privacy policy, and also for the realization of your right to control and to know.
If our applicable laws have clear regulations on the period for us to store your personal information, we will comply with those regulations. Where the law does not clearly stipulate, we will keep your personal information until: (1) our purposes for collecting, using, and sharing your personal information are fully realized; (2) you terminate the use of our products or services; (3) you clearly Ask us to delete your personal information. After the expiration of the storage of personal information, we will delete it, anonymize it, or other methods required by law.
Under certain special circumstances (such as disaster recovery backup and user connection experience improvement), we may store your personal information outside of the aforementioned areas under the premise of complying with the laws of use. We ensure that when transferring your personal information to other regions, local laws will not detract from the protection of your personal information, and we will also take all necessary measures to ensure the safety of such personal information. If there are clear requirements in accordance with applicable laws, we will take regular security assessments for cross-border transfers of personal information, and determine whether to continue to transfer your personal information across borders based on the assessment results.
4. How do we protect your personal information
We are committed to protecting your personal information. We have adopted appropriate technical measures and organizational settings, including:
1. Use the following security protection measures in a single or a combination of reasonable security levels to protect the security of your personal information:
a) Use https for encrypted information communication;
b) Use Alibaba Cloud WEB application firewall for network security protection;
c) Use network firewalls for network attack protection;
d) The operating system has a strict security mechanism (it has corresponding security mechanisms in terms of access control, account security policies, reliability, auditing, port closure, anti-virus, system services, etc.).
2. We only allow employees and partners who need to know your personal information to access your information, and set up strict access control and monitoring mechanisms for this purpose. At the same time, we require all personnel who may have access to your information to perform the corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be held accountable or be suspended from any relationship with us.
3. The Internet environment is not absolutely secure, for example, security breaches, other third parties blocking Internet transmission content, etc. In the event of a security incident such as personal information leakage, we will initiate a security plan for different security incidents to stop loss, analyze, and remediate measures. At the same time, we will promptly inform you of the basic situation and possible impact of the security incident, the emergency measures we have taken, and the suggestions you can independently prevent and reduce risks in accordance with relevant laws and regulations. The form of notification will be mainly mail, letter, telephone, push, etc. At the same time, the handling of the incident will be reported in accordance with the requirements of relevant departments.
5. Your rights
1. Access, query, update and delete
You have the right to access, correct, and delete your personal information, except for exceptions provided by laws and regulations.
You can contact us for inquiries, modifications and deletions through the contact information publicized in the last part of this privacy policy. We will respond to your inquiry, modification, and deletion request within 30 days.
In the following situations, you can request us to delete personal information:
(1) If our handling of personal information violates laws and regulations;
(2) If we collect and use your personal information, but have not obtained your consent or exceeded the agreement with you;
(3) If you no longer use our products or services, or you cancel your account;
(4) If we no longer provide you with products or services.
When you delete information from our service, we may not delete the corresponding information in the backup system immediately, but we will delete the information when the backup is updated.
2. Change the scope of your authorization
Some functions of the products or services we provide to you require some basic personal information to be completed (see "Part 1" of this privacy policy). For the collection and use of additional personal information, you can give or withdraw your authorization and consent at any time.
You can contact us at any time through the contact information publicized in the last part of this privacy policy, and we will reply to your change authorization consent or do not want to accept our request for commercial advertisements sent to you within 30 days. After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
3. Cancel your account
You can contact us at any time through the contact information announced in the last part, and we will respond to your cancellation request within 30 days.
After canceling your account, we will stop providing products or services to you, and delete your personal information at your request, unless otherwise provided by laws and regulations.
4. How do we respond to your above request
Please understand that when accessing, updating, modifying and deleting the aforementioned information, or changing the scope of your authorization and consent, or canceling your account, you may need to provide a written request or prove your identity in other ways. We may require you to verify your identity to ensure information security.
We may reject requests that are unreasonably repetitive, require excessive technical means (for example, the need to develop new systems or fundamentally change current practices), bring risks to the legitimate rights and interests of others, or are very unrealistic.
In the following situations, we will not be able to respond to your request in accordance with the requirements of laws and regulations:
(1) Directly related to national security and national defense security;
(2) It is directly related to public safety, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(4) There is sufficient evidence to show that you have subjective malice or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(6) Involving trade secrets.
6. the update of this privacy policy
Our privacy policy may change. We will also archive the old version of this privacy policy for your review.
We will review and update this privacy policy in accordance with the law, and will also mark the most recent update date at the beginning of the article. For major changes, we will notify you in a significant way. If you continue to use our products or services after receiving the notice, or express your consent, it shall be deemed that you understand and agree to the updated content.
We resolutely fulfill our promises. Without your permission, we will never change our policies or behaviors in the direction of weakening the degree of protection of existing personal information.
7. How to contact us to delete data
If you have any questions, suggestions, or complaints about this user privacy policy or other related matters, please contact the full-time department for personal information protection established by us. The contact method is: desmond@staff.9you.com (email). We will reply within 30 days after receiving your question.