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# TIDAL NEXUS ONLINE
## END USER LICENSE AGREEMENT AND TERMS OF USE
*Last Updated: May 10, 2026*
This End User License Agreement and Terms of Use (the "Agreement") is a legal agreement between you and Riptide Interactive Yazılım ve Oyun Ltd. Şti., doing business as Riptide Interactive ("Riptide," "we," "us," or "our"), regarding your access to and use of Tidal Nexus Online, including the game client, online services, servers, software, updates, patches, content, features, documentation, websites, support services and related materials made available by or on behalf of Riptide (collectively, the "Game").
By downloading, accessing, launching or using the Game, you agree to be bound by this Agreement. If you do not agree to this Agreement, you must not access or use the Game.
This Agreement applies in addition to any applicable terms of Valve Corporation and Steam, including the Steam Subscriber Agreement, Steam refund rules and any Steam platform policies that apply to your use of Steam.
## 1. Steam Account Requirement
The Game is currently available only through Steam. You must have a valid Steam account to download, access and play the Game.
Your Steam account is provided and managed by Valve Corporation, not by Riptide. Your creation and use of a Steam account, Steam Wallet, Steam payment services and Steam platform features are governed by Steam's own terms, policies and privacy notices.
Riptide does not receive or process your full payment card details. Purchases made through Steam are processed by Steam and are subject to Steam's applicable purchase, refund and platform rules.
## 2. Eligibility and Minors
The Game is not intended for children under the age of 13.
If you are at least 13 years old but under the age of majority in your country of residence, you may use the Game only with the permission and supervision of a parent or legal guardian. If you are a parent or legal guardian and allow a minor to use the Game, you agree to this Agreement on behalf of yourself and the minor, and you are responsible for the minor's use of the Game.
Nothing in this Agreement limits any mandatory consumer protection rights that apply to you under the laws of your country of residence.
## 3. Limited License
Subject to your compliance with this Agreement, Riptide grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, access and use the Game solely for your personal, non-commercial entertainment purposes through Steam.
This Agreement does not transfer ownership of the Game or any part of it to you. All rights not expressly granted to you are reserved by Riptide and its licensors.
You must not, except where expressly permitted by applicable law:
1. copy, reproduce, distribute, sell, rent, lease, sublicense, lend, transfer or commercially exploit the Game or any part of it;
2. reverse engineer, decompile, disassemble, modify, adapt, translate or create derivative works based on the Game;
3. remove, alter or obscure any copyright, trademark or proprietary notices;
4. use the Game for any unauthorized commercial purpose;
5. interfere with, disrupt, damage or gain unauthorized access to the Game, its servers, systems or networks;
6. use bots, automation, scripts, cheats, exploits or unauthorized third-party tools with the Game.
## 4. Ownership and Intellectual Property
The Game and all related intellectual property are owned by Riptide or its licensors. This includes, without limitation, all software, source code, object code, artwork, images, animations, characters, ships, designs, lore, text, dialogue, missions, factions, names, logos, trademarks, sound effects, music, user interface elements, visual style, gameplay systems and all updates or modifications to them.
You do not acquire any ownership interest in the Game, your account access, gameplay progress, virtual items, cosmetics, currency, characters, ships, rankings or any other in-game content.
## 5. Early Access, Open Beta and Server Wipes
The Game may be offered in an Early Access, Open Beta, closed beta, alpha, test or other pre-release form (collectively, "Beta" or "Testing Period").
You understand and agree that during any Testing Period:
1. the Game is still in development and may be incomplete;
2. features, balance, progression, economy, content, prices, rewards, user interface, systems and availability may change;
3. the Game may contain bugs, errors, crashes, interruptions, data loss or other issues;
4. servers may be taken offline, reset, migrated or discontinued;
5. Riptide may delete, reset, modify or migrate server-side game data, including progression, levels, inventory, mission progress, rankings, currency, statistics and other gameplay records.
Riptide currently intends to perform a full server wipe when transitioning from Beta to full release. This means that gameplay progress earned during Beta, including levels, rankings, inventory, currency, mission progress and similar gameplay records, may be permanently reset.
**Founder's Pack Exception**
Founder's Pack entitlements purchased during Beta are exempt from the full server wipe. Founder's Pack entitlements will remain associated with the purchasing Steam account and will be restored or made available again after the wipe and at full release, either as originally purchased or as substantially equivalent replacement content if technical, legal, platform or design reasons require a replacement.
Founder's Pack entitlements are tied to the Steam account that purchased them and cannot be transferred to another Steam account.
## 6. Founder's Packs, Paid Content and Virtual Items
During the Beta, Riptide may offer paid Founder's Packs through Steam. Founder's Packs may include cosmetic items, skins, ship designs, badges, titles or other digital benefits described on the relevant Steam store page.
Founder's Packs and other paid digital content are licensed, not sold. You receive a limited, revocable, non-transferable license to use the relevant digital content within the Game, subject to this Agreement.
Virtual items, cosmetics, currency, progression, unlocks and other in-game content:
1. have no real-world monetary value;
2. cannot be exchanged for cash or any other real-world value;
3. cannot be sold, transferred, gifted, traded or assigned outside systems expressly provided by Riptide;
4. may be modified, balanced, replaced, removed or discontinued where reasonably necessary for legal, technical, security, gameplay, balance or business reasons.
This general right to modify, replace, remove or discontinue virtual items does not limit the specific Founder's Pack restoration commitment described in Section 5.
Riptide may introduce additional paid content, virtual currency, subscriptions, VIP features or similar systems in the future. Such features may be subject to additional terms, Steam rules and applicable consumer protection laws, including the VIP Subscription terms described in Section 7.
## 7. VIP Subscription
Riptide offers an optional, recurring monthly subscription ("VIP Subscription") through Steam. The VIP Subscription provides access to certain in-game benefits, which may include cosmetic items, convenience features, progression or quality-of-life enhancements, or other benefits described on the relevant Steam store page at the time of purchase. VIP Subscription benefits do not provide a direct competitive advantage in combat, ranking or player-versus-player outcomes, and Riptide does not intend for the VIP Subscription to function as a "pay-to-win" system.
The VIP Subscription is billed and automatically renewed on a recurring monthly basis through Steam, using the payment method on file with your Steam account, until cancelled. You may cancel your VIP Subscription at any time through your Steam account settings. Cancellation takes effect at the end of the current billing period, and you will retain VIP Subscription benefits until that period ends. Riptide does not directly process your subscription payment or manage your billing settings; these are handled by Steam and subject to Steam's applicable terms, billing rules and refund policies.
VIP Subscription benefits are licensed, not sold, and are provided solely for the duration of an active subscription. Benefits do not carry over, accumulate, or persist after the subscription lapses or is cancelled, except where expressly stated otherwise on the relevant Steam store page. Riptide may modify, rebalance, add, or remove specific VIP Subscription benefits from time to time for gameplay balance, technical, legal, or business reasons, provided that such changes will not be applied retroactively to charge additional fees for a billing period already paid.
If your access to the Game is suspended or terminated because you breached this Agreement, including but not limited to the conduct described in Section 10 (Code of Conduct), any active VIP Subscription will be cancelled or suspended together with your account access. You will not be entitled to a refund, credit, or pro-rated reimbursement for any unused portion of the current or any prior billing period, regardless of when during the billing period the suspension or termination occurs, except where a refund is required by Steam's applicable refund policy or by mandatory consumer protection law applicable to you. If an enforcement action resulting in loss of VIP Subscription access is reversed following an appeal under Section 13, Riptide will consider a corresponding refund or credit for the affected billing period.
Where Riptide suspends or discontinues the Game, the VIP Subscription, or a specific VIP Subscription benefit for reasons other than your breach of this Agreement, Riptide will consider refund or credit requests for any unused VIP Subscription period on a case-by-case basis, subject to Steam's applicable policies and any mandatory consumer protection law applicable to you.
## 8. No Trading, No Transfers and No Real Money Trading
The Game does not currently provide an official player-to-player trading system. Transfers of virtual items, Founder's Pack entitlements, virtual currency, accounts or gameplay benefits between players are not permitted unless expressly enabled by Riptide through an official in-game system.
You must not buy, sell, trade, auction, gift, transfer, share, rent, lend or otherwise exchange any Game account, Steam account access, virtual item, cosmetic, currency, progression, service or gameplay benefit for real money, cryptocurrency, goods, services or any other value outside the Game.
Real Money Trading ("RMT"), account selling, account sharing, boosting services, unauthorized marketplaces and similar activity are strictly prohibited.
## 9. Payments, Refunds and Chargebacks
All real-money purchases for the Game, including the VIP Subscription described in Section 7, are processed through Steam, including Steam Wallet or any other payment method supported by Steam. Riptide does not directly process your payment card details.
Refunds are handled through Steam and are subject to Steam's refund rules and any mandatory consumer protection laws applicable to you.
If a payment dispute, chargeback, payment reversal, suspected unauthorized payment or suspected fraudulent transaction occurs in relation to the Game, Riptide may suspend access to the relevant paid content, subscription, or to the Game while the issue is reviewed.
If you believe a chargeback or payment dispute was initiated in error, you may contact Riptide through the official support ticket system. Riptide may restore access if the issue is resolved to its reasonable satisfaction.
Intentional payment fraud, use of stolen payment methods, repeated abusive chargebacks or attempts to obtain paid content without valid payment may result in removal of paid content, suspension or permanent termination of Game access.
## 10. Code of Conduct
You agree to use the Game in a lawful, respectful and fair manner. You must not:
1. harass, threaten, abuse, stalk, bully or target other players or Riptide staff;
2. use hate speech, discriminatory language, sexually explicit language, extreme profanity or other offensive conduct;
3. impersonate Riptide, Steam, moderators, staff members, other players or any third party;
4. use offensive, misleading, infringing or inappropriate usernames, clan names, party names or profile information;
5. post, transmit or request personal information about another person without permission;
6. spam, flood, advertise, solicit or promote unauthorized services;
7. scam, phish, deceive or manipulate other players;
8. exploit bugs, glitches, balance issues or unintended mechanics;
9. use cheats, bots, automation, scripts, macros, unauthorized third-party software or modified clients;
10. interfere with servers, matchmaking, gameplay systems, security systems or other players' experience;
11. engage in RMT, account selling, account sharing, boosting or unauthorized trading;
12. submit false, malicious or abusive reports or support tickets;
13. encourage, assist or enable any other person to violate this Agreement.
Riptide may update, supplement or enforce additional community rules, moderation guidelines or in-game policies from time to time.
## 11. Chat, Usernames, Clans, Reports and Moderation
The Game may include text chat, usernames, party systems, clan systems, reports, support tickets and other communication or community features.
You should not expect in-game communications to be private. Riptide may log, review and moderate chat messages, usernames, clan names, reports, support tickets and related records for purposes such as player safety, moderation, anti-fraud, anti-bot detection, enforcement of this Agreement, customer support and legal compliance.
You are responsible for what you say and do in the Game. Riptide is not responsible for user communications or conduct, but may take action where we believe such communications or conduct violate this Agreement, harm the community, create legal or security risk, or interfere with the Game. Moderation actions may include warnings, message removal, chat restrictions, name changes, clan restrictions, temporary suspensions, permanent bans, removal of content or other appropriate action.
## 12. Security, Anti-Bot and Fair Play
Riptide uses server-side security, anti-fraud and anti-bot systems to detect unusual gameplay patterns, invalid inputs, automation, exploits, suspicious activity and other conduct that may harm the Game or its players.
Riptide does not use kernel-level anti-cheat software and does not scan the contents of your device files, RAM or background applications.
If Riptide determines, in its reasonable discretion, that you have cheated, used bots or automation, exploited the Game, manipulated gameplay systems, attempted to bypass security measures, engaged in fraud or otherwise harmed the Game, Riptide may take enforcement action. Such action may include warnings, temporary suspension, permanent suspension, removal of items or progress, leaderboard resets, invalidation of results, restriction of access or other measures appropriate to the violation.
## 13. Suspensions, Bans and Appeals
Riptide may suspend, restrict or terminate your access to the Game if we believe that you have violated this Agreement, created security or legal risk, engaged in fraud, cheating, botting, harassment or other harmful conduct, or misused the Game or support systems.
Where appropriate, Riptide may provide an opportunity to appeal an enforcement action through the official support ticket system. Submitting an appeal does not guarantee that the enforcement action will be reversed.
Riptide may decline to disclose detailed detection methods, security signals or investigation details where doing so could harm the Game, compromise security systems, reveal anti-bot methods or affect other players' privacy.
Where a suspension or termination under this Section affects an account with an active VIP Subscription, the treatment of the VIP Subscription fee, including forfeiture, cancellation and any appeal-related refund, is governed by Section 7.
## 14. Fan Content, Streaming and Community Content
Riptide supports community creativity. Subject to this Agreement, Riptide grants you a limited, revocable, non-exclusive, non-transferable license to capture, stream, display and share gameplay footage, screenshots, videos, livestreams, commentary, reviews, guides and similar fan content based on the Game.
You may monetize such content through standard platform monetization features, including advertising revenue, subscriptions, donations, sponsorships and similar creator tools offered by platforms such as YouTube, Twitch, TikTok, Kick or comparable services.
You must not:
1. claim or imply that your content is official Riptide content unless Riptide has expressly authorized it;
2. misrepresent your relationship with Riptide;
3. alter, misuse or present Riptide names, logos or trademarks in a misleading way;
4. use Game assets to create standalone commercial products, merchandise, NFTs, blockchain assets or competing games;
5. promote cheats, exploits, RMT, unauthorized marketplaces or harmful conduct;
6. use fan content in a way that is unlawful, defamatory, hateful, pornographic, misleading or harmful to Riptide, the Game or the community.
Riptide may revoke this permission for specific content or users if we believe the content violates this Agreement, harms the Game or community, infringes rights, creates legal risk or misuses Riptide intellectual property.
## 15. Privacy and Data
Riptide aims to collect only the data reasonably necessary to operate, secure, support and improve the Game.
Depending on how you use the Game, Riptide may collect and process limited data such as your Steam ID, IP address, gameplay and server logs, security and anti-bot signals, chat logs, reports, moderation records, subscription status and support ticket communications.
Riptide does not directly collect your payment card details through the Game. Payments and subscription billing are processed through Steam. Riptide does not collect your real-world postal address through the Game and does not scan your device files, RAM or background applications.
Additional details about how Riptide collects, uses, stores and protects personal data, including applicable retention periods, are provided in Riptide's Privacy Policy. If this Agreement conflicts with the Privacy Policy regarding personal data processing, the Privacy Policy will control for that specific privacy issue.
## 16. Updates, Availability and Server Operation
The Game is an online game and requires an internet connection and access to Riptide servers or services to function.
Riptide may update, patch, modify, balance, suspend, disable, remove or discontinue any part of the Game at any time, including features, content, items, systems, servers, regions, modes, prices, rewards and availability.
The Game may be unavailable due to maintenance, updates, outages, attacks, technical issues, high demand, platform issues, force majeure events or other reasons. Riptide does not guarantee uninterrupted or error-free access to the Game.
Where reasonably practical, Riptide may provide notice of significant scheduled maintenance or material service changes, but is not required to do so in every case.
## 17. Feedback
If you provide ideas, suggestions, bug reports, comments, designs, concepts, balance feedback or other feedback about the Game ("Feedback"), you grant Riptide a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, copy, modify, create derivative works from, publish, distribute, display, perform and otherwise exploit that Feedback for any purpose, without compensation to you.
You represent that you have the right to provide the Feedback and that Riptide's use of it will not violate any third-party rights.
## 18. Termination
This Agreement remains in effect until terminated by you or Riptide.
You may stop using the Game at any time. Subject to applicable law and any mandatory rights you may have, Riptide may suspend or terminate your access to the Game if you breach this Agreement, misuse the Game, create security or legal risk, engage in fraud, cheating, botting, harassment or other harmful conduct, or if continued operation of the Game or a feature is no longer commercially, technically or legally feasible.
Upon termination, your license to access and use the Game ends immediately. Termination may result in loss of access to gameplay progress, virtual items, paid content, VIP Subscription benefits, communications and other Game-related records, subject to applicable law, Steam rules, Section 7 (VIP Subscription) and any express Founder's Pack restoration commitments stated in this Agreement.
## 19. Disclaimers
THE GAME IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RIPTIDE DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS AND GUARANTEES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY AND ERROR-FREE OPERATION.
RIPTIDE DOES NOT WARRANT THAT THE GAME WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF BUGS OR HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
Some jurisdictions do not allow certain disclaimers. In such jurisdictions, the disclaimers in this Agreement apply only to the maximum extent permitted by applicable law.
## 20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RIPTIDE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, PARTNERS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, GAME PROGRESS, VIRTUAL ITEMS OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE GAME OR THIS AGREEMENT, EVEN IF RIPTIDE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RIPTIDE'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE GAME OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNT YOU PAID THROUGH STEAM FOR GAME-RELATED PURCHASES AND SUBSCRIPTION FEES DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
IF YOU HAVE NOT PAID ANY AMOUNT FOR GAME-RELATED PURCHASES OR SUBSCRIPTION FEES DURING THAT PERIOD, RIPTIDE WILL HAVE NO MONETARY LIABILITY TO YOU, EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Nothing in this Agreement limits liability that cannot be limited under applicable law, including liability for intentional misconduct, gross negligence, death or personal injury where such limitation is prohibited by law, or mandatory consumer rights that cannot be waived.
## 21. Governing Law and Jurisdiction
Except where mandatory consumer protection laws require otherwise, this Agreement is governed by the laws of the Republic of Türkiye, without regard to conflict of law rules.
If you reside outside the United States, you agree that the courts and enforcement offices of Istanbul, Türkiye will have jurisdiction over disputes arising out of or relating to this Agreement or the Game, except where applicable mandatory law gives you the right to bring claims in another forum.
Nothing in this Agreement deprives you of mandatory rights or protections that cannot be waived under the laws of your country of residence.
## 22. United States Dispute Resolution, Arbitration and Class Action Waiver
This Section applies only if you reside in the United States.
Before starting arbitration or a court proceeding, you and Riptide agree to first try to resolve the dispute informally. The party raising the dispute must send a written notice describing the dispute, the relief requested and the information reasonably necessary to evaluate the claim. The parties will then have at least 30 days to try to resolve the dispute informally.
To the maximum extent permitted by applicable law, any dispute, claim or controversy arising out of or relating to this Agreement or the Game that cannot be resolved informally will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies.
The arbitration will be conducted in English by a neutral arbitrator under commercially reasonable arbitration rules selected by Riptide and communicated to you before arbitration begins, unless applicable law requires otherwise. The arbitrator may award the same individual remedies that a court could award, but only to the extent necessary to provide relief to the individual party seeking relief.
You and Riptide agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any class, collective, consolidated or representative proceeding.
Nothing in this Section prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction where necessary to protect intellectual property, confidential information, security systems or service integrity.
If this arbitration or class action waiver provision is found unenforceable in whole or in part, the unenforceable portion will be severed to the extent permitted by law, and the remaining provisions will continue to apply.
## 23. Mandatory Consumer Rights
Nothing in this Agreement excludes, restricts or modifies any rights, remedies, warranties or protections that cannot be excluded, restricted or modified under applicable consumer protection law.
If any provision of this Agreement conflicts with mandatory law applicable to you, that mandatory law will prevail only to the extent of the conflict.
## 24. Changes to this Agreement
Riptide may update this Agreement from time to time. If we make material changes, we will provide notice by reasonable means, such as presenting the updated Agreement when you next access the Game, posting notice on an official website, Steam page, launcher, in-game notice or other official communication channel.
Your continued use of the Game after the updated Agreement becomes effective means that you accept the updated Agreement. If you do not agree to the updated Agreement, you must stop using the Game.
## 25. Contact
If you have questions about this Agreement, enforcement actions, support issues or the Game, you may contact Riptide through the official support ticket system or at:
Email: tidalnexusonline@gmail.com
Support Ticket System: Official Tidal Nexus Online Discord Channel
Company: Riptide Interactive Yazılım ve Oyun Ltd. Şti.
Address: İzmir, Türkiye
Country: Türkiye
## END USER LICENSE AGREEMENT AND TERMS OF USE
*Last Updated: May 10, 2026*
This End User License Agreement and Terms of Use (the "Agreement") is a legal agreement between you and Riptide Interactive Yazılım ve Oyun Ltd. Şti., doing business as Riptide Interactive ("Riptide," "we," "us," or "our"), regarding your access to and use of Tidal Nexus Online, including the game client, online services, servers, software, updates, patches, content, features, documentation, websites, support services and related materials made available by or on behalf of Riptide (collectively, the "Game").
By downloading, accessing, launching or using the Game, you agree to be bound by this Agreement. If you do not agree to this Agreement, you must not access or use the Game.
This Agreement applies in addition to any applicable terms of Valve Corporation and Steam, including the Steam Subscriber Agreement, Steam refund rules and any Steam platform policies that apply to your use of Steam.
## 1. Steam Account Requirement
The Game is currently available only through Steam. You must have a valid Steam account to download, access and play the Game.
Your Steam account is provided and managed by Valve Corporation, not by Riptide. Your creation and use of a Steam account, Steam Wallet, Steam payment services and Steam platform features are governed by Steam's own terms, policies and privacy notices.
Riptide does not receive or process your full payment card details. Purchases made through Steam are processed by Steam and are subject to Steam's applicable purchase, refund and platform rules.
## 2. Eligibility and Minors
The Game is not intended for children under the age of 13.
If you are at least 13 years old but under the age of majority in your country of residence, you may use the Game only with the permission and supervision of a parent or legal guardian. If you are a parent or legal guardian and allow a minor to use the Game, you agree to this Agreement on behalf of yourself and the minor, and you are responsible for the minor's use of the Game.
Nothing in this Agreement limits any mandatory consumer protection rights that apply to you under the laws of your country of residence.
## 3. Limited License
Subject to your compliance with this Agreement, Riptide grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, access and use the Game solely for your personal, non-commercial entertainment purposes through Steam.
This Agreement does not transfer ownership of the Game or any part of it to you. All rights not expressly granted to you are reserved by Riptide and its licensors.
You must not, except where expressly permitted by applicable law:
1. copy, reproduce, distribute, sell, rent, lease, sublicense, lend, transfer or commercially exploit the Game or any part of it;
2. reverse engineer, decompile, disassemble, modify, adapt, translate or create derivative works based on the Game;
3. remove, alter or obscure any copyright, trademark or proprietary notices;
4. use the Game for any unauthorized commercial purpose;
5. interfere with, disrupt, damage or gain unauthorized access to the Game, its servers, systems or networks;
6. use bots, automation, scripts, cheats, exploits or unauthorized third-party tools with the Game.
## 4. Ownership and Intellectual Property
The Game and all related intellectual property are owned by Riptide or its licensors. This includes, without limitation, all software, source code, object code, artwork, images, animations, characters, ships, designs, lore, text, dialogue, missions, factions, names, logos, trademarks, sound effects, music, user interface elements, visual style, gameplay systems and all updates or modifications to them.
You do not acquire any ownership interest in the Game, your account access, gameplay progress, virtual items, cosmetics, currency, characters, ships, rankings or any other in-game content.
## 5. Early Access, Open Beta and Server Wipes
The Game may be offered in an Early Access, Open Beta, closed beta, alpha, test or other pre-release form (collectively, "Beta" or "Testing Period").
You understand and agree that during any Testing Period:
1. the Game is still in development and may be incomplete;
2. features, balance, progression, economy, content, prices, rewards, user interface, systems and availability may change;
3. the Game may contain bugs, errors, crashes, interruptions, data loss or other issues;
4. servers may be taken offline, reset, migrated or discontinued;
5. Riptide may delete, reset, modify or migrate server-side game data, including progression, levels, inventory, mission progress, rankings, currency, statistics and other gameplay records.
Riptide currently intends to perform a full server wipe when transitioning from Beta to full release. This means that gameplay progress earned during Beta, including levels, rankings, inventory, currency, mission progress and similar gameplay records, may be permanently reset.
**Founder's Pack Exception**
Founder's Pack entitlements purchased during Beta are exempt from the full server wipe. Founder's Pack entitlements will remain associated with the purchasing Steam account and will be restored or made available again after the wipe and at full release, either as originally purchased or as substantially equivalent replacement content if technical, legal, platform or design reasons require a replacement.
Founder's Pack entitlements are tied to the Steam account that purchased them and cannot be transferred to another Steam account.
## 6. Founder's Packs, Paid Content and Virtual Items
During the Beta, Riptide may offer paid Founder's Packs through Steam. Founder's Packs may include cosmetic items, skins, ship designs, badges, titles or other digital benefits described on the relevant Steam store page.
Founder's Packs and other paid digital content are licensed, not sold. You receive a limited, revocable, non-transferable license to use the relevant digital content within the Game, subject to this Agreement.
Virtual items, cosmetics, currency, progression, unlocks and other in-game content:
1. have no real-world monetary value;
2. cannot be exchanged for cash or any other real-world value;
3. cannot be sold, transferred, gifted, traded or assigned outside systems expressly provided by Riptide;
4. may be modified, balanced, replaced, removed or discontinued where reasonably necessary for legal, technical, security, gameplay, balance or business reasons.
This general right to modify, replace, remove or discontinue virtual items does not limit the specific Founder's Pack restoration commitment described in Section 5.
Riptide may introduce additional paid content, virtual currency, subscriptions, VIP features or similar systems in the future. Such features may be subject to additional terms, Steam rules and applicable consumer protection laws, including the VIP Subscription terms described in Section 7.
## 7. VIP Subscription
Riptide offers an optional, recurring monthly subscription ("VIP Subscription") through Steam. The VIP Subscription provides access to certain in-game benefits, which may include cosmetic items, convenience features, progression or quality-of-life enhancements, or other benefits described on the relevant Steam store page at the time of purchase. VIP Subscription benefits do not provide a direct competitive advantage in combat, ranking or player-versus-player outcomes, and Riptide does not intend for the VIP Subscription to function as a "pay-to-win" system.
The VIP Subscription is billed and automatically renewed on a recurring monthly basis through Steam, using the payment method on file with your Steam account, until cancelled. You may cancel your VIP Subscription at any time through your Steam account settings. Cancellation takes effect at the end of the current billing period, and you will retain VIP Subscription benefits until that period ends. Riptide does not directly process your subscription payment or manage your billing settings; these are handled by Steam and subject to Steam's applicable terms, billing rules and refund policies.
VIP Subscription benefits are licensed, not sold, and are provided solely for the duration of an active subscription. Benefits do not carry over, accumulate, or persist after the subscription lapses or is cancelled, except where expressly stated otherwise on the relevant Steam store page. Riptide may modify, rebalance, add, or remove specific VIP Subscription benefits from time to time for gameplay balance, technical, legal, or business reasons, provided that such changes will not be applied retroactively to charge additional fees for a billing period already paid.
If your access to the Game is suspended or terminated because you breached this Agreement, including but not limited to the conduct described in Section 10 (Code of Conduct), any active VIP Subscription will be cancelled or suspended together with your account access. You will not be entitled to a refund, credit, or pro-rated reimbursement for any unused portion of the current or any prior billing period, regardless of when during the billing period the suspension or termination occurs, except where a refund is required by Steam's applicable refund policy or by mandatory consumer protection law applicable to you. If an enforcement action resulting in loss of VIP Subscription access is reversed following an appeal under Section 13, Riptide will consider a corresponding refund or credit for the affected billing period.
Where Riptide suspends or discontinues the Game, the VIP Subscription, or a specific VIP Subscription benefit for reasons other than your breach of this Agreement, Riptide will consider refund or credit requests for any unused VIP Subscription period on a case-by-case basis, subject to Steam's applicable policies and any mandatory consumer protection law applicable to you.
## 8. No Trading, No Transfers and No Real Money Trading
The Game does not currently provide an official player-to-player trading system. Transfers of virtual items, Founder's Pack entitlements, virtual currency, accounts or gameplay benefits between players are not permitted unless expressly enabled by Riptide through an official in-game system.
You must not buy, sell, trade, auction, gift, transfer, share, rent, lend or otherwise exchange any Game account, Steam account access, virtual item, cosmetic, currency, progression, service or gameplay benefit for real money, cryptocurrency, goods, services or any other value outside the Game.
Real Money Trading ("RMT"), account selling, account sharing, boosting services, unauthorized marketplaces and similar activity are strictly prohibited.
## 9. Payments, Refunds and Chargebacks
All real-money purchases for the Game, including the VIP Subscription described in Section 7, are processed through Steam, including Steam Wallet or any other payment method supported by Steam. Riptide does not directly process your payment card details.
Refunds are handled through Steam and are subject to Steam's refund rules and any mandatory consumer protection laws applicable to you.
If a payment dispute, chargeback, payment reversal, suspected unauthorized payment or suspected fraudulent transaction occurs in relation to the Game, Riptide may suspend access to the relevant paid content, subscription, or to the Game while the issue is reviewed.
If you believe a chargeback or payment dispute was initiated in error, you may contact Riptide through the official support ticket system. Riptide may restore access if the issue is resolved to its reasonable satisfaction.
Intentional payment fraud, use of stolen payment methods, repeated abusive chargebacks or attempts to obtain paid content without valid payment may result in removal of paid content, suspension or permanent termination of Game access.
## 10. Code of Conduct
You agree to use the Game in a lawful, respectful and fair manner. You must not:
1. harass, threaten, abuse, stalk, bully or target other players or Riptide staff;
2. use hate speech, discriminatory language, sexually explicit language, extreme profanity or other offensive conduct;
3. impersonate Riptide, Steam, moderators, staff members, other players or any third party;
4. use offensive, misleading, infringing or inappropriate usernames, clan names, party names or profile information;
5. post, transmit or request personal information about another person without permission;
6. spam, flood, advertise, solicit or promote unauthorized services;
7. scam, phish, deceive or manipulate other players;
8. exploit bugs, glitches, balance issues or unintended mechanics;
9. use cheats, bots, automation, scripts, macros, unauthorized third-party software or modified clients;
10. interfere with servers, matchmaking, gameplay systems, security systems or other players' experience;
11. engage in RMT, account selling, account sharing, boosting or unauthorized trading;
12. submit false, malicious or abusive reports or support tickets;
13. encourage, assist or enable any other person to violate this Agreement.
Riptide may update, supplement or enforce additional community rules, moderation guidelines or in-game policies from time to time.
## 11. Chat, Usernames, Clans, Reports and Moderation
The Game may include text chat, usernames, party systems, clan systems, reports, support tickets and other communication or community features.
You should not expect in-game communications to be private. Riptide may log, review and moderate chat messages, usernames, clan names, reports, support tickets and related records for purposes such as player safety, moderation, anti-fraud, anti-bot detection, enforcement of this Agreement, customer support and legal compliance.
You are responsible for what you say and do in the Game. Riptide is not responsible for user communications or conduct, but may take action where we believe such communications or conduct violate this Agreement, harm the community, create legal or security risk, or interfere with the Game. Moderation actions may include warnings, message removal, chat restrictions, name changes, clan restrictions, temporary suspensions, permanent bans, removal of content or other appropriate action.
## 12. Security, Anti-Bot and Fair Play
Riptide uses server-side security, anti-fraud and anti-bot systems to detect unusual gameplay patterns, invalid inputs, automation, exploits, suspicious activity and other conduct that may harm the Game or its players.
Riptide does not use kernel-level anti-cheat software and does not scan the contents of your device files, RAM or background applications.
If Riptide determines, in its reasonable discretion, that you have cheated, used bots or automation, exploited the Game, manipulated gameplay systems, attempted to bypass security measures, engaged in fraud or otherwise harmed the Game, Riptide may take enforcement action. Such action may include warnings, temporary suspension, permanent suspension, removal of items or progress, leaderboard resets, invalidation of results, restriction of access or other measures appropriate to the violation.
## 13. Suspensions, Bans and Appeals
Riptide may suspend, restrict or terminate your access to the Game if we believe that you have violated this Agreement, created security or legal risk, engaged in fraud, cheating, botting, harassment or other harmful conduct, or misused the Game or support systems.
Where appropriate, Riptide may provide an opportunity to appeal an enforcement action through the official support ticket system. Submitting an appeal does not guarantee that the enforcement action will be reversed.
Riptide may decline to disclose detailed detection methods, security signals or investigation details where doing so could harm the Game, compromise security systems, reveal anti-bot methods or affect other players' privacy.
Where a suspension or termination under this Section affects an account with an active VIP Subscription, the treatment of the VIP Subscription fee, including forfeiture, cancellation and any appeal-related refund, is governed by Section 7.
## 14. Fan Content, Streaming and Community Content
Riptide supports community creativity. Subject to this Agreement, Riptide grants you a limited, revocable, non-exclusive, non-transferable license to capture, stream, display and share gameplay footage, screenshots, videos, livestreams, commentary, reviews, guides and similar fan content based on the Game.
You may monetize such content through standard platform monetization features, including advertising revenue, subscriptions, donations, sponsorships and similar creator tools offered by platforms such as YouTube, Twitch, TikTok, Kick or comparable services.
You must not:
1. claim or imply that your content is official Riptide content unless Riptide has expressly authorized it;
2. misrepresent your relationship with Riptide;
3. alter, misuse or present Riptide names, logos or trademarks in a misleading way;
4. use Game assets to create standalone commercial products, merchandise, NFTs, blockchain assets or competing games;
5. promote cheats, exploits, RMT, unauthorized marketplaces or harmful conduct;
6. use fan content in a way that is unlawful, defamatory, hateful, pornographic, misleading or harmful to Riptide, the Game or the community.
Riptide may revoke this permission for specific content or users if we believe the content violates this Agreement, harms the Game or community, infringes rights, creates legal risk or misuses Riptide intellectual property.
## 15. Privacy and Data
Riptide aims to collect only the data reasonably necessary to operate, secure, support and improve the Game.
Depending on how you use the Game, Riptide may collect and process limited data such as your Steam ID, IP address, gameplay and server logs, security and anti-bot signals, chat logs, reports, moderation records, subscription status and support ticket communications.
Riptide does not directly collect your payment card details through the Game. Payments and subscription billing are processed through Steam. Riptide does not collect your real-world postal address through the Game and does not scan your device files, RAM or background applications.
Additional details about how Riptide collects, uses, stores and protects personal data, including applicable retention periods, are provided in Riptide's Privacy Policy. If this Agreement conflicts with the Privacy Policy regarding personal data processing, the Privacy Policy will control for that specific privacy issue.
## 16. Updates, Availability and Server Operation
The Game is an online game and requires an internet connection and access to Riptide servers or services to function.
Riptide may update, patch, modify, balance, suspend, disable, remove or discontinue any part of the Game at any time, including features, content, items, systems, servers, regions, modes, prices, rewards and availability.
The Game may be unavailable due to maintenance, updates, outages, attacks, technical issues, high demand, platform issues, force majeure events or other reasons. Riptide does not guarantee uninterrupted or error-free access to the Game.
Where reasonably practical, Riptide may provide notice of significant scheduled maintenance or material service changes, but is not required to do so in every case.
## 17. Feedback
If you provide ideas, suggestions, bug reports, comments, designs, concepts, balance feedback or other feedback about the Game ("Feedback"), you grant Riptide a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, copy, modify, create derivative works from, publish, distribute, display, perform and otherwise exploit that Feedback for any purpose, without compensation to you.
You represent that you have the right to provide the Feedback and that Riptide's use of it will not violate any third-party rights.
## 18. Termination
This Agreement remains in effect until terminated by you or Riptide.
You may stop using the Game at any time. Subject to applicable law and any mandatory rights you may have, Riptide may suspend or terminate your access to the Game if you breach this Agreement, misuse the Game, create security or legal risk, engage in fraud, cheating, botting, harassment or other harmful conduct, or if continued operation of the Game or a feature is no longer commercially, technically or legally feasible.
Upon termination, your license to access and use the Game ends immediately. Termination may result in loss of access to gameplay progress, virtual items, paid content, VIP Subscription benefits, communications and other Game-related records, subject to applicable law, Steam rules, Section 7 (VIP Subscription) and any express Founder's Pack restoration commitments stated in this Agreement.
## 19. Disclaimers
THE GAME IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RIPTIDE DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS AND GUARANTEES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY AND ERROR-FREE OPERATION.
RIPTIDE DOES NOT WARRANT THAT THE GAME WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF BUGS OR HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
Some jurisdictions do not allow certain disclaimers. In such jurisdictions, the disclaimers in this Agreement apply only to the maximum extent permitted by applicable law.
## 20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RIPTIDE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, PARTNERS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, GAME PROGRESS, VIRTUAL ITEMS OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE GAME OR THIS AGREEMENT, EVEN IF RIPTIDE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RIPTIDE'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE GAME OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNT YOU PAID THROUGH STEAM FOR GAME-RELATED PURCHASES AND SUBSCRIPTION FEES DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
IF YOU HAVE NOT PAID ANY AMOUNT FOR GAME-RELATED PURCHASES OR SUBSCRIPTION FEES DURING THAT PERIOD, RIPTIDE WILL HAVE NO MONETARY LIABILITY TO YOU, EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Nothing in this Agreement limits liability that cannot be limited under applicable law, including liability for intentional misconduct, gross negligence, death or personal injury where such limitation is prohibited by law, or mandatory consumer rights that cannot be waived.
## 21. Governing Law and Jurisdiction
Except where mandatory consumer protection laws require otherwise, this Agreement is governed by the laws of the Republic of Türkiye, without regard to conflict of law rules.
If you reside outside the United States, you agree that the courts and enforcement offices of Istanbul, Türkiye will have jurisdiction over disputes arising out of or relating to this Agreement or the Game, except where applicable mandatory law gives you the right to bring claims in another forum.
Nothing in this Agreement deprives you of mandatory rights or protections that cannot be waived under the laws of your country of residence.
## 22. United States Dispute Resolution, Arbitration and Class Action Waiver
This Section applies only if you reside in the United States.
Before starting arbitration or a court proceeding, you and Riptide agree to first try to resolve the dispute informally. The party raising the dispute must send a written notice describing the dispute, the relief requested and the information reasonably necessary to evaluate the claim. The parties will then have at least 30 days to try to resolve the dispute informally.
To the maximum extent permitted by applicable law, any dispute, claim or controversy arising out of or relating to this Agreement or the Game that cannot be resolved informally will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if the claim qualifies.
The arbitration will be conducted in English by a neutral arbitrator under commercially reasonable arbitration rules selected by Riptide and communicated to you before arbitration begins, unless applicable law requires otherwise. The arbitrator may award the same individual remedies that a court could award, but only to the extent necessary to provide relief to the individual party seeking relief.
You and Riptide agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any class, collective, consolidated or representative proceeding.
Nothing in this Section prevents either party from seeking temporary or preliminary injunctive relief in a court of competent jurisdiction where necessary to protect intellectual property, confidential information, security systems or service integrity.
If this arbitration or class action waiver provision is found unenforceable in whole or in part, the unenforceable portion will be severed to the extent permitted by law, and the remaining provisions will continue to apply.
## 23. Mandatory Consumer Rights
Nothing in this Agreement excludes, restricts or modifies any rights, remedies, warranties or protections that cannot be excluded, restricted or modified under applicable consumer protection law.
If any provision of this Agreement conflicts with mandatory law applicable to you, that mandatory law will prevail only to the extent of the conflict.
## 24. Changes to this Agreement
Riptide may update this Agreement from time to time. If we make material changes, we will provide notice by reasonable means, such as presenting the updated Agreement when you next access the Game, posting notice on an official website, Steam page, launcher, in-game notice or other official communication channel.
Your continued use of the Game after the updated Agreement becomes effective means that you accept the updated Agreement. If you do not agree to the updated Agreement, you must stop using the Game.
## 25. Contact
If you have questions about this Agreement, enforcement actions, support issues or the Game, you may contact Riptide through the official support ticket system or at:
Email: tidalnexusonline@gmail.com
Support Ticket System: Official Tidal Nexus Online Discord Channel
Company: Riptide Interactive Yazılım ve Oyun Ltd. Şti.
Address: İzmir, Türkiye
Country: Türkiye