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Bodycam – End-User Licence Agreement
1. Professional organisation.
1.1. Identity of the organisation.
– Corporate name: Reissad Studio (“We”, “Us”, “Our”)
– Legal form: Single-member Simplified Limited Company
– Trade and Companies Register: 980160469 (Nanterre)
– Share capital: €1,000
– VAT: FR42980160469
– Website: https://reissad.com/
1.2. Our contact details.
– Postal address: 5 PASSAGE DU QUIGNON 92000 NANTERRE FRANCE
– Email address: contact@reissad.com
– Phone number: +33 06 75 35 14 15
2. Agreement.
2.1. Purpose. This agreement covers the following services (“Service(s)”): granting a Licence for Our game to users (“Players”, “You”), consumers and related services.
2.2. Entire agreement. The agreement is applicable to the exclusion of all other conditions.
2.3. Enforceability. The agreement is accepted by the Player (or their parents if they are underage) at the time of purchase, installation or use of the Game. The Player should not install the Game if they do not accept the agreement.
2.4. Language. The agreement is drafted in French. Translations are supplied for reference only.
2.5. Changes. Reissad Studio reserves the right to update and change the agreement at any time. Modifications shall be brought to the Player’s attention. Should the Player reject the changes submitted for their consent, the Player must cease using the Service.
2.6. Communication. Information and provisions are provided in a format that can easily be downloaded. They are made available to all consumers on our website. We expressly draw the attention of the consumers on the availability of this document and on the fact that it is important to download said document for the purpose of documentation, future reference and identical reproduction.
3. Features. The Service’s main features are available on Reissad Studio’s official Website and the stores selling the Game.
4. Warning – Health and safety information
4.1. The age rating is displayed in every online store selling the Game. The Game is not suitable for children under the specified age.
4.2. Please read before (you or your child) before using the Video Game.
I. - Precautions to be taken at all times when using video games.
- Avoid playing if you are tired or lack sleep.
- Ensure that you play in a well-light room and that your screen’s brightness has been adjusted.
- When you use a game likely to be connected to a screen, play at a safe distance from the television screen and as far as the power cord allows it.
- During use, take 10 to 15 minute breaks every hour.
II. - Epilepsy warning.
Certain people are likely to have epileptic seizures which may include loss of consciousness when exposed to certain types of strong light stimulation, as follows:
Rapid succession of images or repetition of simple geometric figures, flashes or explosions. These people are at risk of seizures when they play certain video games which are comprised of these types of stimulations, even without a medical history of epilepsy or having ever suffered epileptic seizures.
If you or a member of your family has experienced epileptic symptoms (seizures or loss of consciousness) when exposed to light stimulations, consult your doctor before playing.
Parents must also pay particular attention to their children when they play these video games. If you or your child experience any of the following symptoms:
Dizziness, blurred vision, eye or muscle contractions, disorientation, involuntary movements or convulsions, momentary loss of consciousness you should immediately stop playing and contact your doctor.
4.3. Warning concerning the risk of epilepsy and precautions to be taken when using a video game.
Certain people are at risk of seizures or loss of consciousness when exposed to certain types of flashing lights or elements that are common in our everyday environment. These people are at risk of seizures when they watch certain television images or when they play at certain video games. These symptoms can appear even without a medical history of epilepsy or having ever suffered epileptic seizures.
If you have experienced epileptic symptoms (seizures or loss of consciousness) when exposed to light stimulations, please consult your doctor before playing.
In any case, please follow these rules when using a video game:
- Avoid playing if you are tired or lack sleep;
- Ensure that you play in a well-light room;
- During use, take 10 to 15 minute breaks every hour.
5. Provision of Service. Our game is available through various online stores whose terms and conditions apply. To find out more about potential other Services, please visit Our Website: https://reissad.com/.
6. Players’ obligations. The Player must act in an honest and loyal manner, without seeking to negatively impact the experience of other players or to disrupt the functioning the services. The Player commits to respect:
- All the conditions of the agreement and those of the online stores;
- The applicable legislation;
- The codes and rules of every platform;
- Third party rights;
- Other players.
6.1. Accounts. The Player is solely responsible for maintaining the confidentiality of the username and password of their online account. Actions from the Player’s account are considered to have been carried out by them, except when the professional organisation had failed in its obligation to ensure the security of personal data and/or when the consumer or the non-professional was the victim of fraud committed by a third party despite their diligence.
6.2. Behaviour. The following behaviours are strictly forbidden and likely to result in penalties: Predatory, threatening, intimidating or degrading interactions with other users, assault, harassment, doxxing, encouraging suicide or self-harm, threats, insults, heinous or discriminatory speech (race, origin, religion, gender, sexual orientation, disability, etc.), all breaches of other players’ security, any sexual, violent or offensive comment directed at minors. It is forbidden to cheat or exploit vulnerabilities (cheats, bots, duplication of objects, use of harmful mods, stream sniping, etc.), to attempt to circumvent age restrictions or parental control systems, to ask, collect or disclose the personal data of other users (name, address, contact details, identity documents, etc.)
6.3. Illegal content. Inappropriate or illegal content is forbidden: pornography, glorification of terrorism or violence, broadcasting of chocking content targeting minors, incitement to illegal activities (drugs, illegal money games, trafficking, etc.). We can resort to moderation tools (human and/or automated) in order to detect, review and, as the case may be, remove or restrict the access to certain content or accounts, in compliance with the transparency obligations and rights of appeal provided for by European Union law and national legislation.
6.4. Cheating. It is forbidden to use cheat software, bots, scripts, unauthorised mods, exploit bugs/glitches or any other device the aim of which is to obtain an unfair advantage, disrupt the operation of our Game or alter the experience of third parties and/or promoting such practices. Our Studio is likely to implement a third-party solution to combat cheating.
6.5. Reporting. Any non-compliant behaviour and all illegal content can be reported to the platform or to Us (contact@reissad.com).
6.6. Sanctions. All non-compliant behaviour and all illegal content is likely to lead to the following sanctions: warnings, limitation of certain features, temporary suspensions, permanent banishment of the account in particular in the event of repeat offence or serious violation. In the event of serious violation, we reserve the right to refer the matter to the competent authorities and to disclose all necessary technical information.
7. Duration.
7.1. The agreement shall enter into force at the earlier of the following dates:
- Either the date the Services were purchased
- Or the date of the Game was downloaded
- Or the date of the first use
7.2. Termination. We can terminate the agreement if you fail to comply with the agreement, the applicable legislation, the rights of third parties.
8. Withdrawal.
Information pertaining to the right of withdrawal can be found in the Appendix. The consumer is informed of the absence of a right of withdrawal for the following agreements:
- Contract for the provision of services carried out in full prior to the end of the withdrawal period – if the agreement imposes on the consumer an obligation to pay – the performance of which started with the consumer’s prior and express agreement and acknowledgement of the loss of their right of withdrawal, when the service has been fully carrier out by the professional.
- Contract for the supply of digital content in a digital format only the performance of which started prior to the end of the withdrawal period and, if the agreement imposes on the consumer an obligation to pay, when:
a) The consumer gave their prior and express agreement for the performance of the agreement to start before expiration of the withdrawal period; and
b) They acknowledge that they will lose their right to withdraw; and
c) The professional supplied confirmation of the consumer’s consent.
9. Minimum level of quality of service. It should be noted that there is no minimum level of quality of service.
10. Prerequisite. The Game requires an Internet connection.
Price. Our Services are supplied at the rates in effect on the date of the order.
11. Updates. We ensure that You are informed of any updates necessary to maintain the Game’s compliance and that you receive them for the duration of subscription of the Game. If you do not install them within a reasonable time frame, We will not be liable for the lack of compliance resulting solely from the non-installation of the concerned updates. Any update that is not necessary to maintain the Services’ compliance is expressly authorised; the Player shall be notified reasonably in advance and on a durable medium. The Player may refuse the installation or uninstall the Service. In this case, they can terminate the agreement free of charge within thirty days unless We offer to maintain the Services without the update.
12. Intellectual property.
12.1. Property. Reissad Studio is the holder of all the intellectual property rights pertaining to the Game. The Services are protected by all applicable French, European and international intellectual property laws. The Licence does not grant You any ownership rights to the Game (no transfer). Are prohibited: reverse engineering, decompilation, unauthorised changes to the code or data, except within the strict limits provided for by law.
12.2. Mining. Reissad Studio is opposed to the harvesting and mining of text and data.
12.3. Licence agreement. We grant you a personal, non-assignable, non-transferable, non-exclusive licence, without the right to sub-license, for the following uses: downloading, installation of the Game and use of the Services for private use and entertainment purposes, excluding any commercial use in compliance with the agreement and the applicable law. This licence shall terminate at the date of termination of the agreement. The Game is licenced, not sold.
12.4. Content created by You. You are responsible for all the content that You publish or transfer. Your content must comply with regulation and respect third party rights. You grant us a free, non-exclusive, transferable, assignable, worldwide licence for the duration of the intellectual property rights with the right to sub-licence, use, host, copy, reproduce, represent, distribute, adapt, translate, change, create derivative works and to use in all existing formats and media existing or upcoming, with no obligation to pay compensation or mention your name.
13. LIABILITY.
THIS ARTICLE DOES NOT RESTRICT OR CHANGE THE APPLICATION OF MORE FAVORABLE MANDATORY RIGHTS IN YOUR COUNTRY OF RESIDENCE.
In the framework of our Services, we are only bound by an obligation of means.
13.1. EXCLUSIONS OF WARRANTY. SUBJECT TO APPLICABLE MANDATORY LEGAL PROVISIONS, such as the Legal warranty of compliance applicable within the European Union (listed in the Appendix), THE SERVICES ARE SUPPLIED “AS IS” WITH NO GUARANTEE. IN PARTICULAR WE DO NOT GUARANTEE:
14. That the Services will meet your needs, expectations and requirements
15. The availability of the Services without interruption. Interruptions can be due to maintenance, security, improvements, etc.
16. Access to our Services on all Your devices and in any place
17. The absence of errors and viruses
17.1. LIMITATION OF LIABILITIES. SUBJECT TO APPLICABLE MANDATORY LEGAL PROVISIONS, OUR COMPANY IS NOT LIABLE FOR LOSS OF DATA, PROFITS, DIRECT AND INDIRECT DAMAGES, UNFORSEABLE DAMAGES, PUNITIVE AND EXEMPLARY DAMAGES.
17.2. CEILING OF LIABILITY. OUR COMPANY’S LIABILITY IS STRICTLY LIMITED TO THE TOTAL AMOUNT THAT YOU HAVE PAID FOR THE GAME OR THE SERVICE IN THE PAST SIX MONTHS OR FAILING THAT TO THE AMOUNT OF 50 EUROS.
17.3. EXCLUSION OF LIABILITY. OUR COMPANY’S LIABILITY IS EXCLUDED IN THE FOLLOWING CASES: Force majeure, failure by You to respect this agreement and the applicable legislation.
18. Personal data
The information pertaining to personal data collected directly or indirectly from the person concerned is available in the Privacy Policy: https://reissad.com/personaldata
The consumer is informed of the information pertaining to personal data necessary for the provision of digital content or digital services, or collected as part of said provision: telemetry, Game and player statistics, playing times, playing mode, arms used, progress.
19. Security. In the event of a security incident or to deal with threats or situations of vulnerability, the professional organisation is likely to take various measures (updates, suspension, termination, etc.).
20. Transfer. Our company can assign or transfer all or part of its rights and obligations under the agreement, providing that this transfer does not diminish the rights of the consumer.
21. Disputes
21.1. Claim. You can send Us your claims in order to find an amicable resolution of the dispute.
21.2. Consumer mediation. The consumer is informed of the possibility of resorting to a consumer mediator:
- CM2C, 49 rue de Ponthieu, 75008 Paris
- Referral form: https://www.cm2c.net/declarer-un-litige.php
- E-mail: cm2c@cm2c.net
21.3. Applicable law and competent jurisdiction. French law and French jurisdictions are applicable without, however, blocking the application of the essential legislative rights granted to consumers or a more protective mandatory law brought before a foreign judge by a consumer of the country in question.
Appendix: Information pertaining the right of withdrawal
You have the right to withdraw, within fourteen days, from this agreement without providing a reason.
The withdrawal period expires fourteen days after the agreement is executed.
To exercise your right of withdrawal, you should notify Us (REISSAD STUDIO, 5 PASSAGE DU QUIGNON 92000 NANTERRE France, contact@reissad.com) of your decision to withdraw from this agreement by an unambiguous statement (for example, posted letter or email). You can use the withdrawal form template, but it is not mandatory to do so.
To comply with the withdrawal period, you need to send your notification of withdrawal before expiration of the withdrawal period.
Effects of the withdrawal
If you withdraw from this contract, we shall refund all payments made by you, including shipping fees (save for additional fees arising from the fact that you chose, as the case may be, a shipping method less expensive that the standard shipping method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We shall refund you on the same means of payment than the one used for the initial transaction, unless you expressly request us to refund you on a different means; in any case, this refund shall not incur any costs for you.
If you requested that the provision of services start during the withdrawal period, you will be required to pay an amount proportional to what was supplied to you up to the time you notified us of your withdrawal from this agreement, in relation to the total amount of services provided for in the agreement.
WITHDRAWAL FORM TEMPLATE
(Please complete and return this form only if you wish to withdraw from the agreement)
For the attention of REISSAD STUDIO, 5 PASSAGE DU QUIGNON 92000 NANTERRE France, contact@reissad.com:
I/We(*) hereby notify my/our(*) withdrawal (*) from the agreement pertaining to the sale of the goods (*)/the provision of services (*) hereinafter referred to:
Ordered on(*)/Received on(*):
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if this form is submitted on paper):
Date:
(*) Cross out as appropriate.
1. Professional organisation.
1.1. Identity of the organisation.
– Corporate name: Reissad Studio (“We”, “Us”, “Our”)
– Legal form: Single-member Simplified Limited Company
– Trade and Companies Register: 980160469 (Nanterre)
– Share capital: €1,000
– VAT: FR42980160469
– Website: https://reissad.com/
1.2. Our contact details.
– Postal address: 5 PASSAGE DU QUIGNON 92000 NANTERRE FRANCE
– Email address: contact@reissad.com
– Phone number: +33 06 75 35 14 15
2. Agreement.
2.1. Purpose. This agreement covers the following services (“Service(s)”): granting a Licence for Our game to users (“Players”, “You”), consumers and related services.
2.2. Entire agreement. The agreement is applicable to the exclusion of all other conditions.
2.3. Enforceability. The agreement is accepted by the Player (or their parents if they are underage) at the time of purchase, installation or use of the Game. The Player should not install the Game if they do not accept the agreement.
2.4. Language. The agreement is drafted in French. Translations are supplied for reference only.
2.5. Changes. Reissad Studio reserves the right to update and change the agreement at any time. Modifications shall be brought to the Player’s attention. Should the Player reject the changes submitted for their consent, the Player must cease using the Service.
2.6. Communication. Information and provisions are provided in a format that can easily be downloaded. They are made available to all consumers on our website. We expressly draw the attention of the consumers on the availability of this document and on the fact that it is important to download said document for the purpose of documentation, future reference and identical reproduction.
3. Features. The Service’s main features are available on Reissad Studio’s official Website and the stores selling the Game.
4. Warning – Health and safety information
4.1. The age rating is displayed in every online store selling the Game. The Game is not suitable for children under the specified age.
4.2. Please read before (you or your child) before using the Video Game.
I. - Precautions to be taken at all times when using video games.
- Avoid playing if you are tired or lack sleep.
- Ensure that you play in a well-light room and that your screen’s brightness has been adjusted.
- When you use a game likely to be connected to a screen, play at a safe distance from the television screen and as far as the power cord allows it.
- During use, take 10 to 15 minute breaks every hour.
II. - Epilepsy warning.
Certain people are likely to have epileptic seizures which may include loss of consciousness when exposed to certain types of strong light stimulation, as follows:
Rapid succession of images or repetition of simple geometric figures, flashes or explosions. These people are at risk of seizures when they play certain video games which are comprised of these types of stimulations, even without a medical history of epilepsy or having ever suffered epileptic seizures.
If you or a member of your family has experienced epileptic symptoms (seizures or loss of consciousness) when exposed to light stimulations, consult your doctor before playing.
Parents must also pay particular attention to their children when they play these video games. If you or your child experience any of the following symptoms:
Dizziness, blurred vision, eye or muscle contractions, disorientation, involuntary movements or convulsions, momentary loss of consciousness you should immediately stop playing and contact your doctor.
4.3. Warning concerning the risk of epilepsy and precautions to be taken when using a video game.
Certain people are at risk of seizures or loss of consciousness when exposed to certain types of flashing lights or elements that are common in our everyday environment. These people are at risk of seizures when they watch certain television images or when they play at certain video games. These symptoms can appear even without a medical history of epilepsy or having ever suffered epileptic seizures.
If you have experienced epileptic symptoms (seizures or loss of consciousness) when exposed to light stimulations, please consult your doctor before playing.
In any case, please follow these rules when using a video game:
- Avoid playing if you are tired or lack sleep;
- Ensure that you play in a well-light room;
- During use, take 10 to 15 minute breaks every hour.
5. Provision of Service. Our game is available through various online stores whose terms and conditions apply. To find out more about potential other Services, please visit Our Website: https://reissad.com/.
6. Players’ obligations. The Player must act in an honest and loyal manner, without seeking to negatively impact the experience of other players or to disrupt the functioning the services. The Player commits to respect:
- All the conditions of the agreement and those of the online stores;
- The applicable legislation;
- The codes and rules of every platform;
- Third party rights;
- Other players.
6.1. Accounts. The Player is solely responsible for maintaining the confidentiality of the username and password of their online account. Actions from the Player’s account are considered to have been carried out by them, except when the professional organisation had failed in its obligation to ensure the security of personal data and/or when the consumer or the non-professional was the victim of fraud committed by a third party despite their diligence.
6.2. Behaviour. The following behaviours are strictly forbidden and likely to result in penalties: Predatory, threatening, intimidating or degrading interactions with other users, assault, harassment, doxxing, encouraging suicide or self-harm, threats, insults, heinous or discriminatory speech (race, origin, religion, gender, sexual orientation, disability, etc.), all breaches of other players’ security, any sexual, violent or offensive comment directed at minors. It is forbidden to cheat or exploit vulnerabilities (cheats, bots, duplication of objects, use of harmful mods, stream sniping, etc.), to attempt to circumvent age restrictions or parental control systems, to ask, collect or disclose the personal data of other users (name, address, contact details, identity documents, etc.)
6.3. Illegal content. Inappropriate or illegal content is forbidden: pornography, glorification of terrorism or violence, broadcasting of chocking content targeting minors, incitement to illegal activities (drugs, illegal money games, trafficking, etc.). We can resort to moderation tools (human and/or automated) in order to detect, review and, as the case may be, remove or restrict the access to certain content or accounts, in compliance with the transparency obligations and rights of appeal provided for by European Union law and national legislation.
6.4. Cheating. It is forbidden to use cheat software, bots, scripts, unauthorised mods, exploit bugs/glitches or any other device the aim of which is to obtain an unfair advantage, disrupt the operation of our Game or alter the experience of third parties and/or promoting such practices. Our Studio is likely to implement a third-party solution to combat cheating.
6.5. Reporting. Any non-compliant behaviour and all illegal content can be reported to the platform or to Us (contact@reissad.com).
6.6. Sanctions. All non-compliant behaviour and all illegal content is likely to lead to the following sanctions: warnings, limitation of certain features, temporary suspensions, permanent banishment of the account in particular in the event of repeat offence or serious violation. In the event of serious violation, we reserve the right to refer the matter to the competent authorities and to disclose all necessary technical information.
7. Duration.
7.1. The agreement shall enter into force at the earlier of the following dates:
- Either the date the Services were purchased
- Or the date of the Game was downloaded
- Or the date of the first use
7.2. Termination. We can terminate the agreement if you fail to comply with the agreement, the applicable legislation, the rights of third parties.
8. Withdrawal.
Information pertaining to the right of withdrawal can be found in the Appendix. The consumer is informed of the absence of a right of withdrawal for the following agreements:
- Contract for the provision of services carried out in full prior to the end of the withdrawal period – if the agreement imposes on the consumer an obligation to pay – the performance of which started with the consumer’s prior and express agreement and acknowledgement of the loss of their right of withdrawal, when the service has been fully carrier out by the professional.
- Contract for the supply of digital content in a digital format only the performance of which started prior to the end of the withdrawal period and, if the agreement imposes on the consumer an obligation to pay, when:
a) The consumer gave their prior and express agreement for the performance of the agreement to start before expiration of the withdrawal period; and
b) They acknowledge that they will lose their right to withdraw; and
c) The professional supplied confirmation of the consumer’s consent.
9. Minimum level of quality of service. It should be noted that there is no minimum level of quality of service.
10. Prerequisite. The Game requires an Internet connection.
Price. Our Services are supplied at the rates in effect on the date of the order.
11. Updates. We ensure that You are informed of any updates necessary to maintain the Game’s compliance and that you receive them for the duration of subscription of the Game. If you do not install them within a reasonable time frame, We will not be liable for the lack of compliance resulting solely from the non-installation of the concerned updates. Any update that is not necessary to maintain the Services’ compliance is expressly authorised; the Player shall be notified reasonably in advance and on a durable medium. The Player may refuse the installation or uninstall the Service. In this case, they can terminate the agreement free of charge within thirty days unless We offer to maintain the Services without the update.
12. Intellectual property.
12.1. Property. Reissad Studio is the holder of all the intellectual property rights pertaining to the Game. The Services are protected by all applicable French, European and international intellectual property laws. The Licence does not grant You any ownership rights to the Game (no transfer). Are prohibited: reverse engineering, decompilation, unauthorised changes to the code or data, except within the strict limits provided for by law.
12.2. Mining. Reissad Studio is opposed to the harvesting and mining of text and data.
12.3. Licence agreement. We grant you a personal, non-assignable, non-transferable, non-exclusive licence, without the right to sub-license, for the following uses: downloading, installation of the Game and use of the Services for private use and entertainment purposes, excluding any commercial use in compliance with the agreement and the applicable law. This licence shall terminate at the date of termination of the agreement. The Game is licenced, not sold.
12.4. Content created by You. You are responsible for all the content that You publish or transfer. Your content must comply with regulation and respect third party rights. You grant us a free, non-exclusive, transferable, assignable, worldwide licence for the duration of the intellectual property rights with the right to sub-licence, use, host, copy, reproduce, represent, distribute, adapt, translate, change, create derivative works and to use in all existing formats and media existing or upcoming, with no obligation to pay compensation or mention your name.
13. LIABILITY.
THIS ARTICLE DOES NOT RESTRICT OR CHANGE THE APPLICATION OF MORE FAVORABLE MANDATORY RIGHTS IN YOUR COUNTRY OF RESIDENCE.
In the framework of our Services, we are only bound by an obligation of means.
13.1. EXCLUSIONS OF WARRANTY. SUBJECT TO APPLICABLE MANDATORY LEGAL PROVISIONS, such as the Legal warranty of compliance applicable within the European Union (listed in the Appendix), THE SERVICES ARE SUPPLIED “AS IS” WITH NO GUARANTEE. IN PARTICULAR WE DO NOT GUARANTEE:
14. That the Services will meet your needs, expectations and requirements
15. The availability of the Services without interruption. Interruptions can be due to maintenance, security, improvements, etc.
16. Access to our Services on all Your devices and in any place
17. The absence of errors and viruses
17.1. LIMITATION OF LIABILITIES. SUBJECT TO APPLICABLE MANDATORY LEGAL PROVISIONS, OUR COMPANY IS NOT LIABLE FOR LOSS OF DATA, PROFITS, DIRECT AND INDIRECT DAMAGES, UNFORSEABLE DAMAGES, PUNITIVE AND EXEMPLARY DAMAGES.
17.2. CEILING OF LIABILITY. OUR COMPANY’S LIABILITY IS STRICTLY LIMITED TO THE TOTAL AMOUNT THAT YOU HAVE PAID FOR THE GAME OR THE SERVICE IN THE PAST SIX MONTHS OR FAILING THAT TO THE AMOUNT OF 50 EUROS.
17.3. EXCLUSION OF LIABILITY. OUR COMPANY’S LIABILITY IS EXCLUDED IN THE FOLLOWING CASES: Force majeure, failure by You to respect this agreement and the applicable legislation.
18. Personal data
The information pertaining to personal data collected directly or indirectly from the person concerned is available in the Privacy Policy: https://reissad.com/personaldata
The consumer is informed of the information pertaining to personal data necessary for the provision of digital content or digital services, or collected as part of said provision: telemetry, Game and player statistics, playing times, playing mode, arms used, progress.
19. Security. In the event of a security incident or to deal with threats or situations of vulnerability, the professional organisation is likely to take various measures (updates, suspension, termination, etc.).
20. Transfer. Our company can assign or transfer all or part of its rights and obligations under the agreement, providing that this transfer does not diminish the rights of the consumer.
21. Disputes
21.1. Claim. You can send Us your claims in order to find an amicable resolution of the dispute.
21.2. Consumer mediation. The consumer is informed of the possibility of resorting to a consumer mediator:
- CM2C, 49 rue de Ponthieu, 75008 Paris
- Referral form: https://www.cm2c.net/declarer-un-litige.php
- E-mail: cm2c@cm2c.net
21.3. Applicable law and competent jurisdiction. French law and French jurisdictions are applicable without, however, blocking the application of the essential legislative rights granted to consumers or a more protective mandatory law brought before a foreign judge by a consumer of the country in question.
Appendix: Information pertaining the right of withdrawal
You have the right to withdraw, within fourteen days, from this agreement without providing a reason.
The withdrawal period expires fourteen days after the agreement is executed.
To exercise your right of withdrawal, you should notify Us (REISSAD STUDIO, 5 PASSAGE DU QUIGNON 92000 NANTERRE France, contact@reissad.com) of your decision to withdraw from this agreement by an unambiguous statement (for example, posted letter or email). You can use the withdrawal form template, but it is not mandatory to do so.
To comply with the withdrawal period, you need to send your notification of withdrawal before expiration of the withdrawal period.
Effects of the withdrawal
If you withdraw from this contract, we shall refund all payments made by you, including shipping fees (save for additional fees arising from the fact that you chose, as the case may be, a shipping method less expensive that the standard shipping method offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We shall refund you on the same means of payment than the one used for the initial transaction, unless you expressly request us to refund you on a different means; in any case, this refund shall not incur any costs for you.
If you requested that the provision of services start during the withdrawal period, you will be required to pay an amount proportional to what was supplied to you up to the time you notified us of your withdrawal from this agreement, in relation to the total amount of services provided for in the agreement.
WITHDRAWAL FORM TEMPLATE
(Please complete and return this form only if you wish to withdraw from the agreement)
For the attention of REISSAD STUDIO, 5 PASSAGE DU QUIGNON 92000 NANTERRE France, contact@reissad.com:
I/We(*) hereby notify my/our(*) withdrawal (*) from the agreement pertaining to the sale of the goods (*)/the provision of services (*) hereinafter referred to:
Ordered on(*)/Received on(*):
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if this form is submitted on paper):
Date:
(*) Cross out as appropriate.