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Eterspire Code of Conduct
By signing up for an Eterspire account and by playing Eterspire, you agree to follow our in-game rules:
Rule 1: Cheating
Cheating of any kind is not allowed. This includes using modded or unofficial clients, third-party software, or other methods to bypass in-game interactions. Macroing and botting are also strictly prohibited.
Engaging in illegitimate purchases through rooted or jailbroken devices is a serious violation of our terms of service.
If such activities are detected, they will result in a permanent account and device ban, effectively barring all current and future access to the game from these devices.
Rule 2: Active Participation
Players must be actively engaged and present while playing. Using objects or any external means to automate gameplay is prohibited. This ensures a fair and enjoyable experience for everyone.
Rule 3: Bug Abuse
Do not exploit bugs or glitches in the game. Do not attempt to use it repeatedly to gain an unfair advantage over other players. Encouraging other players to abuse the bug is also forbidden.
Rule 4: Chat Behaviour
We encourage players to interact and be nice to each other in the in-game chat. To this end, the following behavior is not allowed:
• Toxic or aggressive attitudes towards other players. This includes bullying and harassment.
• Use of any slur, insults, or phrases that target any particular group.
• Discussion of inappropriate topics such as sexual crimes, child abuse, explicit sexual content, torture, animal cruelty, illegal drugs, violence, and terrorism.
• Spam, walls of text, or any kind of promotion.
• Repeated discussion of non-game-related topics such as politics, religion, or ideology.
We also request you to keep the Server Chat in English. Please use the Map Chat for local languages.
Rule 5: Chat Behaviour
You must not ask any other player for their personal information or provide your personal information to another player if they ask for them. Personal information includes, but is not limited to:
• Full name
• Email addresses
• Telephone numbers
• Home address
• Any other information that could be used to contact or locate you
Rule 6: Developer and/or Moderator Impersonation
You must not pretend to be game moderator, developer, or Stonehollow Workshop LLC employee in any way, for any reason.
Rule 7: Inappropriate Character Names
You may not create characters with inappropriate names. Avoid names that include discriminatory remarks, slurs, or overly sexual content.
Breaking any of these rules will lead to an account mute or ban, with no guarantee of appeal. Your device might be banned as well, preventing you from accessing the game altogether. Interpretation and enforcement of these rules is at the discretion of moderators.
Terms and Conditions of Service
These terms and conditions ("Terms") govern your use of our mobile MMORPG games ("Games") developed by Stonehollow Workshop LLC ("Stonehollow Workshop"). By accessing and using our Games, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Games.
Player Conduct
Players must comply with the rules and guidelines set forth in the Games. These rules prohibit cheating, hacking, exploiting bugs, or engaging in any activity that violates the Games' rules or applicable laws.
Summary of Rules:
Respect other players and behave in a respectful manner.
Do not engage in cheating, hacking, or using exploits to gain an unfair advantage.
Report any bugs or issues to the appropriate channels rather than exploiting them.
Abide by the rules and regulations outlined in the Games.
Players must be adults or at least 13 years old and supervised by an adult when using the Games.
User-Generated Content
Currently, there is no user-generated content within the Games. However, should user-generated content be implemented in the future, all rights to such content shall be transferred to Stonehollow Workshop. Any user-generated content that violates third-party rights or laws may be removed upon notice, but the legal responsibility lies with the user. We reserve the right to remove any content that violates our Terms and Conditions.
By submitting user-generated content, you grant Stonehollow Workshop the right to use, modify, and distribute the content as deemed fit.
Disclaimer of Liability
Our Games are provided on an "as-is" basis. We do not guarantee uninterrupted or error-free gameplay, and we are not responsible for any damages or losses incurred from the use of our Games.
Stonehollow Workshop shall not be held liable for any actions, behavior, or interactions among players within the Games.
Intellectual Property
All intellectual property rights in the Games, including game assets, belong to Stonehollow Workshop or are leased from their respective creators.
Unauthorized use, reproduction, or distribution of the Games' intellectual property is strictly prohibited.
In-App Purchases
In-app purchases handled by Stonehollow Workshop are non-refundable. In-app purchases handled by third-party providers are subject to the terms and conditions set by those providers (e.g., Steam, Google Play or Apple App Store).
Any abuse of third-party refund systems - such as requesting refunds after consuming or using in-game content - constitutes a violation of these Terms and Conditions.
If a refund is detected, temporary account suspension may be applied while we verify the validity of the refund request. This may include the removal of refunded items or currency from your account. If a refund is deemed invalid, your access to our services may be permanently terminated.
To avoid such actions, users are required to contact Stonehollow Workshop first before initiating any refund request through a third-party platform. Failure to do so may result in restricted access to our services.
Personal Information
We collect and process personal information as outlined in our Privacy Policy. By using our Games, you acknowledge and agree to the terms of our Privacy Policy.
Termination
Stonehollow Workshop reserves the right to terminate a player's access to the Games for any reason, including violations of these Terms.
Dispute Resolution
Any disputes arising from these Terms shall be resolved in the courts of the City of Buenos Aires, Argentina, under Argentinean Law.
Privacy Policy
About Eterspire
At Stonehollow Workshop, we value your privacy and are committed to protecting your personal information. We have developed this privacy policy to inform you about how we collect, use, and safeguard the information we gather from our players. By accessing and using any of our games, you accept and agree to the terms of this policy. Please review this policy carefully to understand our practices and your rights.
This Privacy Policy is a copy provided for convenience. The binding version of our Privacy Policy is always the latest edition by publication date, which may be available at the Stonehollow Workshop official website or other official sources. By accessing and using any of our games, you agree to comply with the most recent edition of our Privacy Policy as updated by publication date.
For further information about Personal Information & Data Deletion please click here.
Information Collection
We collect only the necessary information required to provide our mobile games and services. We do not request personal information unless it is essential for the functionality of our games. The information we may collect includes in-game data and information provided by you during the account creation process.
Use of Information
The information we collect is used solely for the purpose of operating and improving our mobile games. We do not automatically collect any personal information, except IP addresses and device IDs. The data we gather is used to enhance gameplay, optimize performance, and provide a tailored gaming experience.
Information Sharing
We do not share your personal information with third parties unless it is necessary for legal compliance, the development of our games, or to protect our rights. Any third parties we engage with will be bound by strict confidentiality and privacy obligations.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy policy. If you choose to delete your account, we will promptly remove your personal information from our records, except where retention is required by law or for legitimate business purposes.
Cookies and Tracking
In some cases, we may use tracking technologies, including cookies, to enhance your in-app purchase experience. These technologies help us understand your preferences and offer personalized recommendations.
Your Rights
You have the right to access, update, and delete the personal information we hold about you. If you have any questions, concerns, or requests regarding your information, please contact us at contact (at) stonehollow-workshop.com. We will promptly address your inquiries and assist you in exercising your rights.
Policy Updates
We may update our privacy policy periodically to reflect changes in our practices or legal requirements. It is recommended to review this policy periodically for any updates. By continuing to use our mobile games, you indicate your acceptance of the revised policy.
Last updated: September 4, 2025.