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Alien Bloom Terms and Conditions / End User License Agreement
Important Data and Consent Notice
Alien Bloom is an online multiplayer game that uses online backend services to provide gameplay, matchmaking, account functionality, purchases, entitlement checks, progress saving, diagnostics, security, fraud prevention, support, data export, and account deletion features.
We collect and process certain data to provide online features and save your progress. This includes an anonymous player ID, in-game progress and purchases, matchmaking and gameplay data, and basic device information for stability and fraud prevention.
Your data is stored securely with our service providers, including PlayFab and Azure, and is never sold. You can view your data, export your data, delete your data permanently, and withdraw your consent later from the in-game G.E.N.I.E. menu.
By installing, launching, accessing, or using Alien Bloom, you agree to the Alien Bloom Terms and Conditions and acknowledge the Alien Bloom Privacy Policy.
Privacy Policy:
https://sites.google.com/view/alienbloom/home
Full Terms and Conditions:
Alien Bloom Terms and Conditions
Version: 1.0
Effective Date: May 7, 2026
Last Updated: June 19, 2026
These Terms and Conditions ("Terms") are a legal agreement between you and Bestwood Studios LLC ("Bestwood," "Company," "we," "us," or "our") for your access to and use of Alien Bloom and related services.
Alien Bloom is an online multiplayer freemium game that depends on online backend services.
By downloading, installing, accessing, or using Alien Bloom (the "Game"), our website at https://www.alienbloom.com, and/or our official community channels (including Discord, YouTube, X, Facebook, TikTok, and other official channels we operate), you agree to these Terms.
If you do not agree, do not use the Game or Services.
1) Company and Service Overview
Bestwood Studios LLC provides Alien Bloom and related online services.
Alien Bloom includes fictional game mechanics and online multiplayer systems, account systems, progression systems, social/community channels, and optional in-app purchases. The current paid in-app purchase unlock is "The Aliens" / FACTION_ALIENS. Platform or store product identifiers may vary by platform, environment, or store configuration and are maintained through the applicable storefront and support systems.
2) Eligibility (13+)
Alien Bloom is intended for players age 13 and older, or the minimum age required by applicable law, region, or platform rules. If you are under the age of legal majority in your country or region, you may use Alien Bloom only with permission from a parent or legal guardian. Alien Bloom is not intended for children under 13.
Alien Bloom may not independently verify your age unless required by applicable platform, regional, or legal requirements.
3) No Real-Money Gambling or Wagering
Alien Bloom does not provide real-money gambling, wagering, cash prizes, or monetary-value prizes.
Any terms in the Game such as "chips," "hexes," "bet," "raise," "all-in," "pot," or similar terminology describe fictional in-game mechanics only. They do not represent real currency, real wagering, or any right to money or monetary-value prizes.
Alien Bloom is not intended to provide personalized advertising, targeted advertising, or cross-context behavioral advertising. Operational analytics, diagnostics, and security logging may be used as described in these Terms and our Privacy Policy.
4) License to Use the Game
Subject to your compliance with these Terms, Bestwood grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use Alien Bloom for your personal, non-commercial entertainment use.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or otherwise exploit the Game or Services except:
(a) as expressly permitted by these Terms; or
(b) to the limited extent non-waivable applicable law expressly permits.
5) User Content and Content Creation Permission
We permit players and creators to make and share content featuring Alien Bloom gameplay, including videos, livestreams, screenshots, reviews, guides, social posts, and monetized creator content.
This permission is subject to these Terms and any published community/platform rules.
You keep ownership of your original commentary and creative expression, but Bestwood and its licensors retain all rights, title, and interest in Alien Bloom, including all game assets, characters, art, audio, code, trademarks, and related intellectual property.
You may not claim ownership of Bestwood assets or distribute standalone game assets outside normal gameplay capture/use.
6) Accounts and Identifiers
Alien Bloom may use one or more account/identity models, including:
- Native platform sign-in for production platform builds: Steam on Steam builds, Google Play Games on Android, and Apple Game Center on iOS
- Guest or device-derived sign-in flows, which may use CustomId, ServerCustomId, or similar backend/device login identifiers in development, expressly permitted fallback, legacy, or account-continuity flows
- PlayFab/account identifiers (including PlayFab IDs)
- Alien ID, which is a user-facing label for the account identifier
- Commander ID or other effective display identity associated with the effective Alien Bloom account, where available
- Gameplay-specific PlayerId identifiers used for online multiplayer state
Production online play and account-backed features require a valid PlayFab-backed account/session. Alien Bloom does not provide a separate non-PlayFab online account mode.
Linked devices may be associated with an Alien ID, and temporary link codes may be used to connect a current/native account or device to an effective/original Alien Bloom account. Link codes currently expire after 10 minutes, and generation is limited to three fresh codes per UTC day. These limits may change for security, abuse prevention, reliability, support, or platform requirements.
For a verified active one-to-one account link, the effective/original account may be used for gameplay, entitlements, Export Data, Delete Data, and account recovery workflows across linked devices or platforms. Account linking is not a general merge of unrelated accounts and does not guarantee that every historical record, purchase, entitlement, item, statistic, or progression record from separate accounts will be combined.
Ambiguous, stale, inactive, replaced, missing-target, self-referential, multiple-incoming, or otherwise inconsistent account-link relationships may be blocked, excluded from automated linked-account actions, or require support review and additional verification.
We may impose an operational limit on the number of linked devices per Alien ID. That limit may vary based on security, platform, service, or configuration requirements. We may reject or revoke links for security, abuse, fraud, or platform compliance reasons.
You are responsible for activity on your account or device access path, and for maintaining appropriate security of your device(s), credentials, linked platform accounts, and link codes.
You may not sell, share, trade, transfer, or grant unauthorized access to your account.
Depending on your location, you may have rights to request access, export, correction, deletion, or appeal related to account data. These requests are handled through our Privacy Policy process and support contact at alienpokerhelp@gmail.com.
7) Online Service Dependency and Required Updates
Alien Bloom is an online multiplayer game that depends on live services and compatible software.
Use of the Game may require, at minimum:
- Supported app/client version
- Compatible device/platform environment
- Internet connectivity
- Availability of backend and infrastructure services, including PlayFab, Azure, and relevant platform services
Production platform login uses Steam sign-in on Steam builds, Google Play Games sign-in on Android, and Apple Game Center sign-in on iOS, followed by creation or validation of the PlayFab-backed account/session required for online play.
Account login, account linking, Restore Unlocks, entitlement verification, Export Data, Delete Data, matchmaking, and active-session controls require live backend services.
Same Alien ID concurrent active session/match restrictions may prevent launching or joining another match until the current session is left, closed, or cleared by backend systems.
We may require updates, patches, or version changes to continue accessing some or all features.
8) Backend-Authoritative Gameplay and Finality
Alien Bloom gameplay is backend-authoritative. To the fullest extent permitted by applicable law, backend/server records are authoritative for online game state and outcomes, including but not limited to:
- Action legality/validation
- Turn timing and timers
- World map state, territory ownership, matchmaking, match/battle actions, and sequencing
- Bot takeover and abandonment handling
- Victory/defeat determinations
- Match closure and result recording
- Account/gameplay state persistence and reconciliation
- Account login/session validation
- Account linking and linked-device status
- Entitlement verification, restore checks, and reconciliation
- Active-session guard and duplicate-session prevention
- Leave-match, abandonment, bot takeover, and re-queue eligibility
Client-side displays may lag, desync, or differ temporarily from backend state. Backend records remain authoritative, subject to correction, reconciliation, security review, or support/administrative action where appropriate.
9) Virtual Goods, In-App Purchases, and Entitlements
Alien Bloom uses in-app purchases only. We do not currently offer subscriptions or external-payment purchases in the Game.
Alien Bloom may offer virtual goods, currencies, items, cosmetics, entitlements, faction unlocks, or other digital content ("Virtual Goods") via in-app purchases. The current paid unlock is "The Aliens" / FACTION_ALIENS.
All Virtual Goods are provided as limited-license digital content, not as personal property. Virtual Goods are:
- Non-transferable
- Non-redeemable for cash
- Not exchangeable for real money
- Without cash value or monetary-value prize rights
Virtual Goods and entitlements are generally account-bound to the Alien ID/account where granted, except where platform/provider records, Restore Unlocks, account recovery, fraud prevention, refund/revocation handling, backend reconciliation, or applicable platform/provider rules require or allow a different result.
Platform billing and payment processing are handled through the applicable platform/store where available, including Apple App Store in-app purchase, Google Play Billing, and Steam Wallet / Steam microtransaction APIs. Bestwood does not receive or store your payment card details or platform-private billing credentials.
Bestwood and service providers (including PlayFab and Azure) may process entitlement and inventory metadata (including Economy systems) to grant, verify, restore, reattach, transfer, revoke, secure, and protect purchased or unlocked content. For Steam, Alien Bloom backend services may store limited order, transaction, status, refund, restore, reattachment, transfer, revocation, and reconciliation metadata to validate, restore, revoke, prevent fraud/abuse, support accounting, resolve disputes, and meet legal/platform compliance needs.
Restore Unlocks checks the currently logged-in account/Alien ID and applicable platform/provider records. If Apple, Google, Steam, or another supported platform verifies that the current platform/store account owns a purchased entitlement, Bestwood backend systems may attach or reattach that entitlement to the currently logged-in Alien Bloom account. To prevent duplicate entitlement abuse, restoring a valid purchase to a different Alien Bloom account may cause the same entitlement to be removed, revoked, marked inactive, transferred, or otherwise no longer available on a previous Alien Bloom account, unless another active valid entitlement source remains for that previous account.
Restore Unlocks is not a general account-merge tool. It does not merge separate accounts, progress, match history, statistics, devices, or unrelated Virtual Goods. It only restores or reconciles eligible platform-backed entitlements according to backend-authoritative records and applicable platform/provider rules.
Restore Unlocks is protected by duplicate-request and rate-limit controls. Under the current configuration, restore attempts are limited by a 60-second cooldown and a maximum of 10 attempts per day for the effective account. These limits may change for security, abuse prevention, reliability, support, or platform requirements.
Account linking does not guarantee merging purchases, progress, Virtual Goods, or entitlements from multiple separate accounts. Entitlements may remain with, move to, or be restored to an Alien ID/account according to platform/provider ownership records, backend-authoritative entitlement records, Restore Unlocks, refund/revocation status, account recovery, fraud-prevention, and service-integrity requirements.
To the fullest extent permitted by applicable law, we may modify, rebalance, disable, remove, replace, transfer, revoke, or discontinue Virtual Goods or related features as needed for gameplay balance, exploit prevention, security, fraud prevention, refund/revocation handling, legal/platform compliance, or service operations.
10) Purchases, Billing, and Refunds
Purchases and payment processing are handled by the applicable platform/store and are subject to that platform's terms and policies, including where applicable Apple, Google, Steam, and other platforms where Alien Bloom is made available.
Refund eligibility, billing disputes, and payment reversals are generally determined by the platform/store that processed the purchase.
Purchases may require platform verification and backend entitlement checks.
Failed, canceled, refunded, charged back, revoked, voided, or otherwise reversed payments may result in entitlement removal, rollback, transfer, revocation, or restriction where allowed by applicable law and platform rules. If another active valid entitlement source remains, the backend may preserve access consistent with its authoritative records and platform/provider requirements.
If a purchase entitlement has been restored, reattached, or transferred between Alien Bloom accounts, later refund, chargeback, revocation, voiding, or reversal handling may apply to the account where that entitlement is currently active and/or to other accounts associated with the same platform/provider purchase record, subject to backend-authoritative records, applicable platform/provider rules, and any other active valid entitlement sources.
Bestwood does not control third-party platform refund determinations.
11) Data Export and Portability
Where available for an authenticated account, G.E.N.I.E. Export Data provides a machine-readable JSON account data export.
Export Data is currently limited to one newly generated backend export per 24-hour period. A repeated request during that period may return an existing request status or re-save the latest available local export instead of creating a new backend export. A cached/local export may keep the generatedAt timestamp and contents from when it was originally created. If no cached export is available during the 24-hour period, you may need to try again later.
For a verified active one-to-one linked-account relationship, Export Data is intended to include data reasonably and safely available through the implemented export path for both the authenticated current/native account and the effective/original Alien Bloom account. If the relationship is ambiguous, stale, inactive, replaced, missing-target, self-referential, multiple-incoming, inconsistent, or otherwise cannot be safely verified, linked portions may be blocked or marked for support review rather than disclosed.
Exports are designed to exclude raw secrets, credentials, JWTs, auth headers, PlayFab tickets/entity tokens, raw receipts, raw Google purchase tokens, platform-private billing details, internal abuse/security signals, and other players' personal data or private gameplay data. Purchase information may be represented through limited transaction, entitlement, inventory, or refund/reconciliation metadata where appropriate.
Export files use the filename pattern AlienBloom_DataExport_yyyyMMdd_HHmmss.json.
On Android, the Game uses the system Save To picker where available.
On iOS, the Game uses Save to Files or a document picker where available.
On Steam/PC, the Game saves or re-saves the export to Documents/Alien Bloom/Privacy Exports/ and may show or reveal the saved location.
If a system save picker is cancelled, unavailable, or fails, the Game may show a success, cancellation, or failure message as appropriate and may use an appropriate platform fallback.
After you save or share an export, the destination, onward storage, and sharing controls are managed by you and/or your selected platform or app.
12) Account Deletion and Effects
Account deletion and privacy lifecycle handling are described in our Privacy Policy Version 1.0.
When deletion is requested, an account may enter a pending-deletion/grace state. During this state, online features or login may be restricted. Logging in during the grace period may cancel deletion where supported by current workflows.
For a verified active one-to-one linked Alien Bloom account relationship, Delete Data is intended to delete or anonymize the covered Alien Bloom records for both the authenticated current/native account and the effective/original account across linked devices and platforms. This may include covered account, gameplay, progression, entitlement, purchase/refund, linked-device, account-link, privacy-index, and privacy-lifecycle records, subject to the retained exceptions described in the Privacy Policy.
If an account-link relationship is ambiguous, stale, inactive, replaced, missing-target, self-referential, multiple-incoming, inconsistent, or otherwise cannot be safely verified, automated linked-account deletion may be blocked or require support review and additional verification. We will not automatically delete another account merely because an unsafe or unverified relationship record references it.
Deleting Alien Bloom data does not delete your external Apple, Google, Steam, Microsoft, Unity, Discord, YouTube, X, Facebook, TikTok, or other third-party account. Records controlled by those providers remain subject to their own terms, policies, and account controls.
After final deletion/anonymization, you may permanently lose access to account-linked services, progression, Virtual Goods, entitlements, linked-device associations, account-linking records, match history, Alien ID, Commander ID/effective display identity, and online gameplay state, subject to limited retained exceptions described in the Privacy Policy (for example, legal, security, fraud, accounting, dispute, or platform compliance needs).
Linking another device does not avoid account deletion restrictions or outcomes.
As explained in the Privacy Policy, durable local device identifiers and user-created export files may remain on a device unless you or the device operating system clears them.
13) User Conduct Rules
You agree to use Alien Bloom, any in-game communication features that may be available, and related official community or social channels lawfully and respectfully.
You must not:
- Cheat, exploit bugs, bot, script, or use unauthorized automation
- Use or distribute modified clients or unauthorized third-party tools
- Manipulate packets, API calls, requests, receipts, purchase tokens, restore-unlocks flows, account identifiers, session tickets, or server communications
- Submit fake receipts, replay purchase tokens, reuse stale purchase proofs, or abuse refund/reversal or restore-unlocks workflows
- Perform replay attacks, stale request abuse, request forgery, or timing abuse
- Misuse account-link codes, share link codes publicly, use another person's link code without permission, or attempt unauthorized account/device linking
- Attempt to bypass linked-device limits
- Attempt to bypass active-session guard or same Alien ID concurrency controls
- Attempt to bypass, disable, or undermine PlayFab/Azure/backend validation, login flows, or security controls (including ServerCustomId/CustomId handling)
- Reverse engineer/decompile/disassemble except to the limited extent applicable law requires permission
- Sell, share, trade, hijack, or obtain unauthorized account access
- Harass, threaten, stalk, or abuse others
- Post unlawful content, spam, malicious links, or disruptive content
- Disrupt service integrity, matchmaking, community spaces, or other users' experience
14) Enforcement and Remedies
To the fullest extent permitted by applicable law, if we believe you violated these Terms or compromised game integrity, we may take action directly or through our service providers or platform operators, where available, including:
- Warnings
- Content removal/moderation
- Temporary or permanent suspension
- Account termination
- Matchmaking or feature restrictions
- Rollback/removal of illicit progress, entitlements, or Virtual Goods
- Revocation of linked devices, invalidation of link codes, or restriction of account linking
- Session clear/closure actions and re-queue restriction actions
- Technical blocking of access, devices, or accounts where available through our systems, service providers, or platform operators
- Referral or reporting to platform operators or law enforcement where appropriate
Enforcement and integrity reviews may rely on backend records, security/diagnostic logs, entitlement and inventory records, platform/store records, gameplay-integrity metadata, and rate-limit, cooldown, idempotency, and cost-guard records.
We may act with or without prior notice depending on severity, risk, and operational constraints.
15) Logging, Diagnostics, and Security Operations
We may use operational analytics, telemetry, diagnostic logs, crash/error reporting, and security logging for service operations, fraud/abuse prevention, support, troubleshooting, incident response, gameplay integrity, reliability, and product improvement.
We may create and use rate-limit, cooldown, duplicate-request, idempotency, and cost-guard records, including hashed guard keys, request counters, time windows, blocked-until timestamps, and safe outcome codes, to protect login, account linking, gameplay, purchases, Restore Unlocks, export, deletion, consent, and other service workflows.
Production controls are designed to avoid intentional logging of raw secrets, credentials, auth tokens, JWTs, auth headers, PlayFab tickets/entity tokens, session tickets, raw receipts, raw Google purchase tokens, raw link codes, full account dumps, full gameplay-state dumps, or full export/deletion payloads. Diagnostic and SDK error messages may include technical context needed to troubleshoot service issues. Development/debug environments may include more verbose diagnostics than production, but should still avoid logging secrets or raw purchase proofs.
16) Community and Social Platforms
Your participation in official community channels (including Discord, YouTube, X, Facebook, TikTok, alienbloom.com, and any other official channels) must comply with:
- These Terms
- Any channel-specific community guidelines we publish
- The applicable third-party platform rules/terms
We may moderate, limit, or remove content and/or access in our channels to protect community safety and service integrity.
17) Feedback and Suggestions
If you choose to share feedback, ideas, suggestions, or feature requests, you allow Bestwood to use them to improve, develop, market, and operate Alien Bloom without compensation or obligation to you. You understand that we may use similar ideas or features in the Game, even if they are based on or similar to feedback you provided.
18) Third-Party Services and Terms
Alien Bloom may rely on or interoperate with third-party services and platforms, depending on build/platform and where enabled, including Microsoft PlayFab, Microsoft Azure services, the Unity game engine/runtime, Unity In-App Purchasing used to integrate supported storefront purchases, Apple, Google, Steam, Discord, YouTube, X, Facebook, and TikTok. Other Unity Services packages may be present in the project; a Unity dashboard service is relevant to these Terms only if it is initialized and used to provide the Game or process player data.
Your use of third-party platforms may also be governed by their separate terms and policies. Bestwood is not responsible for third-party services beyond our control.
19) Privacy Policy
Our Privacy Policy Version 1.0 explains how we collect, use, disclose, retain, export, and delete information related to Alien Bloom.
Our Privacy Policy is available at https://sites.google.com/view/alienbloom/home and, where provided, in-game. This is the canonical public Privacy Policy and privacy-request page unless we publish a replacement URL.
The Privacy Policy also describes how we handle account identifiers, Alien ID, Commander ID/effective display identity, effective/original account relationships, hashed platform identity and alias metadata, linked-device records, link-code records, active-session records, authentication/session artifacts, rate-limit/cost-guard records, operational analytics, diagnostics, security logging, in-app purchases, entitlements, consent records, account lifecycle records, verified linked-account export and deletion, international transfers, and applicable privacy rights request workflows.
20) Service Changes, Maintenance, Outages, and Discontinuation
To the fullest extent permitted by applicable law, we may update, change, suspend, limit, or discontinue any part of Alien Bloom or related services at any time, including for maintenance, security, technical migration, legal/platform requirements, or business reasons.
We do not guarantee continuous availability, uninterrupted uptime, or error-free operation.
21) Disclaimer of Warranties
To the fullest extent permitted by applicable law, Alien Bloom and related services are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.
Some jurisdictions do not allow exclusion of certain warranties, so some exclusions may not apply to you.
22) Limitation of Liability
To the fullest extent permitted by applicable law, Bestwood and its affiliates, licensors, service providers, and partners will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of data, progress, goodwill, or virtual content, arising from or related to your use of Alien Bloom.
To the fullest extent permitted by applicable law, total aggregate liability for claims arising out of or relating to these Terms or Alien Bloom will be limited to the greater of: (a) amounts you paid to Bestwood for Alien Bloom in the 12 months before the claim; or (b) US $50.
Nothing in these Terms excludes liability that cannot be excluded or limited under applicable law.
23) Mandatory Rights Savings Clause
Nothing in these Terms limits or excludes consumer rights or remedies that cannot be waived, restricted, or excluded under applicable law.
24) Intellectual Property
Alien Bloom, associated names/logos, and all related game content and technology are owned by Bestwood Studios LLC and/or its licensors and are protected by applicable intellectual property laws.
"Alien Bloom" is a trademark of Bestwood Studios LLC.
Certain game technology associated with Alien Bloom is protected by U.S. Patent No. 11,623,132.
Except for the limited license granted in these Terms, no rights are granted by implication, estoppel, or otherwise.
25) Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory law in your jurisdiction requires otherwise.
26) Dispute Resolution
If you have a dispute with Bestwood related to Alien Bloom or these Terms, you agree to first contact us at alienpokerhelp@gmail.com and attempt to resolve the dispute informally.
If the dispute cannot be resolved informally, either party may pursue available remedies in a court or other forum with jurisdiction, subject to applicable law.
Nothing in these Terms limits rights or remedies that cannot be waived under applicable law.
27) Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be interpreted to reflect the parties' intent to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
28) Changes to These Terms
We may revise these Terms from time to time.
When we do, we will update the Effective Date and/or Version and publish the updated Terms through appropriate channels (for example, in-game notice, website update, store listing update, or similar methods).
Your continued use of Alien Bloom after updated Terms become effective constitutes acceptance of the updated Terms, to the fullest extent permitted by applicable law.
29) Contact
Bestwood Studios LLC
Email: alienpokerhelp@gmail.com
30) Acceptance of Terms
By accessing or using Alien Bloom or related services, you acknowledge that you have read, understood, and agree to these Terms.
Important Data and Consent Notice
Alien Bloom is an online multiplayer game that uses online backend services to provide gameplay, matchmaking, account functionality, purchases, entitlement checks, progress saving, diagnostics, security, fraud prevention, support, data export, and account deletion features.
We collect and process certain data to provide online features and save your progress. This includes an anonymous player ID, in-game progress and purchases, matchmaking and gameplay data, and basic device information for stability and fraud prevention.
Your data is stored securely with our service providers, including PlayFab and Azure, and is never sold. You can view your data, export your data, delete your data permanently, and withdraw your consent later from the in-game G.E.N.I.E. menu.
By installing, launching, accessing, or using Alien Bloom, you agree to the Alien Bloom Terms and Conditions and acknowledge the Alien Bloom Privacy Policy.
Privacy Policy:
https://sites.google.com/view/alienbloom/home
Full Terms and Conditions:
Alien Bloom Terms and Conditions
Version: 1.0
Effective Date: May 7, 2026
Last Updated: June 19, 2026
These Terms and Conditions ("Terms") are a legal agreement between you and Bestwood Studios LLC ("Bestwood," "Company," "we," "us," or "our") for your access to and use of Alien Bloom and related services.
Alien Bloom is an online multiplayer freemium game that depends on online backend services.
By downloading, installing, accessing, or using Alien Bloom (the "Game"), our website at https://www.alienbloom.com, and/or our official community channels (including Discord, YouTube, X, Facebook, TikTok, and other official channels we operate), you agree to these Terms.
If you do not agree, do not use the Game or Services.
1) Company and Service Overview
Bestwood Studios LLC provides Alien Bloom and related online services.
Alien Bloom includes fictional game mechanics and online multiplayer systems, account systems, progression systems, social/community channels, and optional in-app purchases. The current paid in-app purchase unlock is "The Aliens" / FACTION_ALIENS. Platform or store product identifiers may vary by platform, environment, or store configuration and are maintained through the applicable storefront and support systems.
2) Eligibility (13+)
Alien Bloom is intended for players age 13 and older, or the minimum age required by applicable law, region, or platform rules. If you are under the age of legal majority in your country or region, you may use Alien Bloom only with permission from a parent or legal guardian. Alien Bloom is not intended for children under 13.
Alien Bloom may not independently verify your age unless required by applicable platform, regional, or legal requirements.
3) No Real-Money Gambling or Wagering
Alien Bloom does not provide real-money gambling, wagering, cash prizes, or monetary-value prizes.
Any terms in the Game such as "chips," "hexes," "bet," "raise," "all-in," "pot," or similar terminology describe fictional in-game mechanics only. They do not represent real currency, real wagering, or any right to money or monetary-value prizes.
Alien Bloom is not intended to provide personalized advertising, targeted advertising, or cross-context behavioral advertising. Operational analytics, diagnostics, and security logging may be used as described in these Terms and our Privacy Policy.
4) License to Use the Game
Subject to your compliance with these Terms, Bestwood grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use Alien Bloom for your personal, non-commercial entertainment use.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or otherwise exploit the Game or Services except:
(a) as expressly permitted by these Terms; or
(b) to the limited extent non-waivable applicable law expressly permits.
5) User Content and Content Creation Permission
We permit players and creators to make and share content featuring Alien Bloom gameplay, including videos, livestreams, screenshots, reviews, guides, social posts, and monetized creator content.
This permission is subject to these Terms and any published community/platform rules.
You keep ownership of your original commentary and creative expression, but Bestwood and its licensors retain all rights, title, and interest in Alien Bloom, including all game assets, characters, art, audio, code, trademarks, and related intellectual property.
You may not claim ownership of Bestwood assets or distribute standalone game assets outside normal gameplay capture/use.
6) Accounts and Identifiers
Alien Bloom may use one or more account/identity models, including:
- Native platform sign-in for production platform builds: Steam on Steam builds, Google Play Games on Android, and Apple Game Center on iOS
- Guest or device-derived sign-in flows, which may use CustomId, ServerCustomId, or similar backend/device login identifiers in development, expressly permitted fallback, legacy, or account-continuity flows
- PlayFab/account identifiers (including PlayFab IDs)
- Alien ID, which is a user-facing label for the account identifier
- Commander ID or other effective display identity associated with the effective Alien Bloom account, where available
- Gameplay-specific PlayerId identifiers used for online multiplayer state
Production online play and account-backed features require a valid PlayFab-backed account/session. Alien Bloom does not provide a separate non-PlayFab online account mode.
Linked devices may be associated with an Alien ID, and temporary link codes may be used to connect a current/native account or device to an effective/original Alien Bloom account. Link codes currently expire after 10 minutes, and generation is limited to three fresh codes per UTC day. These limits may change for security, abuse prevention, reliability, support, or platform requirements.
For a verified active one-to-one account link, the effective/original account may be used for gameplay, entitlements, Export Data, Delete Data, and account recovery workflows across linked devices or platforms. Account linking is not a general merge of unrelated accounts and does not guarantee that every historical record, purchase, entitlement, item, statistic, or progression record from separate accounts will be combined.
Ambiguous, stale, inactive, replaced, missing-target, self-referential, multiple-incoming, or otherwise inconsistent account-link relationships may be blocked, excluded from automated linked-account actions, or require support review and additional verification.
We may impose an operational limit on the number of linked devices per Alien ID. That limit may vary based on security, platform, service, or configuration requirements. We may reject or revoke links for security, abuse, fraud, or platform compliance reasons.
You are responsible for activity on your account or device access path, and for maintaining appropriate security of your device(s), credentials, linked platform accounts, and link codes.
You may not sell, share, trade, transfer, or grant unauthorized access to your account.
Depending on your location, you may have rights to request access, export, correction, deletion, or appeal related to account data. These requests are handled through our Privacy Policy process and support contact at alienpokerhelp@gmail.com.
7) Online Service Dependency and Required Updates
Alien Bloom is an online multiplayer game that depends on live services and compatible software.
Use of the Game may require, at minimum:
- Supported app/client version
- Compatible device/platform environment
- Internet connectivity
- Availability of backend and infrastructure services, including PlayFab, Azure, and relevant platform services
Production platform login uses Steam sign-in on Steam builds, Google Play Games sign-in on Android, and Apple Game Center sign-in on iOS, followed by creation or validation of the PlayFab-backed account/session required for online play.
Account login, account linking, Restore Unlocks, entitlement verification, Export Data, Delete Data, matchmaking, and active-session controls require live backend services.
Same Alien ID concurrent active session/match restrictions may prevent launching or joining another match until the current session is left, closed, or cleared by backend systems.
We may require updates, patches, or version changes to continue accessing some or all features.
8) Backend-Authoritative Gameplay and Finality
Alien Bloom gameplay is backend-authoritative. To the fullest extent permitted by applicable law, backend/server records are authoritative for online game state and outcomes, including but not limited to:
- Action legality/validation
- Turn timing and timers
- World map state, territory ownership, matchmaking, match/battle actions, and sequencing
- Bot takeover and abandonment handling
- Victory/defeat determinations
- Match closure and result recording
- Account/gameplay state persistence and reconciliation
- Account login/session validation
- Account linking and linked-device status
- Entitlement verification, restore checks, and reconciliation
- Active-session guard and duplicate-session prevention
- Leave-match, abandonment, bot takeover, and re-queue eligibility
Client-side displays may lag, desync, or differ temporarily from backend state. Backend records remain authoritative, subject to correction, reconciliation, security review, or support/administrative action where appropriate.
9) Virtual Goods, In-App Purchases, and Entitlements
Alien Bloom uses in-app purchases only. We do not currently offer subscriptions or external-payment purchases in the Game.
Alien Bloom may offer virtual goods, currencies, items, cosmetics, entitlements, faction unlocks, or other digital content ("Virtual Goods") via in-app purchases. The current paid unlock is "The Aliens" / FACTION_ALIENS.
All Virtual Goods are provided as limited-license digital content, not as personal property. Virtual Goods are:
- Non-transferable
- Non-redeemable for cash
- Not exchangeable for real money
- Without cash value or monetary-value prize rights
Virtual Goods and entitlements are generally account-bound to the Alien ID/account where granted, except where platform/provider records, Restore Unlocks, account recovery, fraud prevention, refund/revocation handling, backend reconciliation, or applicable platform/provider rules require or allow a different result.
Platform billing and payment processing are handled through the applicable platform/store where available, including Apple App Store in-app purchase, Google Play Billing, and Steam Wallet / Steam microtransaction APIs. Bestwood does not receive or store your payment card details or platform-private billing credentials.
Bestwood and service providers (including PlayFab and Azure) may process entitlement and inventory metadata (including Economy systems) to grant, verify, restore, reattach, transfer, revoke, secure, and protect purchased or unlocked content. For Steam, Alien Bloom backend services may store limited order, transaction, status, refund, restore, reattachment, transfer, revocation, and reconciliation metadata to validate, restore, revoke, prevent fraud/abuse, support accounting, resolve disputes, and meet legal/platform compliance needs.
Restore Unlocks checks the currently logged-in account/Alien ID and applicable platform/provider records. If Apple, Google, Steam, or another supported platform verifies that the current platform/store account owns a purchased entitlement, Bestwood backend systems may attach or reattach that entitlement to the currently logged-in Alien Bloom account. To prevent duplicate entitlement abuse, restoring a valid purchase to a different Alien Bloom account may cause the same entitlement to be removed, revoked, marked inactive, transferred, or otherwise no longer available on a previous Alien Bloom account, unless another active valid entitlement source remains for that previous account.
Restore Unlocks is not a general account-merge tool. It does not merge separate accounts, progress, match history, statistics, devices, or unrelated Virtual Goods. It only restores or reconciles eligible platform-backed entitlements according to backend-authoritative records and applicable platform/provider rules.
Restore Unlocks is protected by duplicate-request and rate-limit controls. Under the current configuration, restore attempts are limited by a 60-second cooldown and a maximum of 10 attempts per day for the effective account. These limits may change for security, abuse prevention, reliability, support, or platform requirements.
Account linking does not guarantee merging purchases, progress, Virtual Goods, or entitlements from multiple separate accounts. Entitlements may remain with, move to, or be restored to an Alien ID/account according to platform/provider ownership records, backend-authoritative entitlement records, Restore Unlocks, refund/revocation status, account recovery, fraud-prevention, and service-integrity requirements.
To the fullest extent permitted by applicable law, we may modify, rebalance, disable, remove, replace, transfer, revoke, or discontinue Virtual Goods or related features as needed for gameplay balance, exploit prevention, security, fraud prevention, refund/revocation handling, legal/platform compliance, or service operations.
10) Purchases, Billing, and Refunds
Purchases and payment processing are handled by the applicable platform/store and are subject to that platform's terms and policies, including where applicable Apple, Google, Steam, and other platforms where Alien Bloom is made available.
Refund eligibility, billing disputes, and payment reversals are generally determined by the platform/store that processed the purchase.
Purchases may require platform verification and backend entitlement checks.
Failed, canceled, refunded, charged back, revoked, voided, or otherwise reversed payments may result in entitlement removal, rollback, transfer, revocation, or restriction where allowed by applicable law and platform rules. If another active valid entitlement source remains, the backend may preserve access consistent with its authoritative records and platform/provider requirements.
If a purchase entitlement has been restored, reattached, or transferred between Alien Bloom accounts, later refund, chargeback, revocation, voiding, or reversal handling may apply to the account where that entitlement is currently active and/or to other accounts associated with the same platform/provider purchase record, subject to backend-authoritative records, applicable platform/provider rules, and any other active valid entitlement sources.
Bestwood does not control third-party platform refund determinations.
11) Data Export and Portability
Where available for an authenticated account, G.E.N.I.E. Export Data provides a machine-readable JSON account data export.
Export Data is currently limited to one newly generated backend export per 24-hour period. A repeated request during that period may return an existing request status or re-save the latest available local export instead of creating a new backend export. A cached/local export may keep the generatedAt timestamp and contents from when it was originally created. If no cached export is available during the 24-hour period, you may need to try again later.
For a verified active one-to-one linked-account relationship, Export Data is intended to include data reasonably and safely available through the implemented export path for both the authenticated current/native account and the effective/original Alien Bloom account. If the relationship is ambiguous, stale, inactive, replaced, missing-target, self-referential, multiple-incoming, inconsistent, or otherwise cannot be safely verified, linked portions may be blocked or marked for support review rather than disclosed.
Exports are designed to exclude raw secrets, credentials, JWTs, auth headers, PlayFab tickets/entity tokens, raw receipts, raw Google purchase tokens, platform-private billing details, internal abuse/security signals, and other players' personal data or private gameplay data. Purchase information may be represented through limited transaction, entitlement, inventory, or refund/reconciliation metadata where appropriate.
Export files use the filename pattern AlienBloom_DataExport_yyyyMMdd_HHmmss.json.
On Android, the Game uses the system Save To picker where available.
On iOS, the Game uses Save to Files or a document picker where available.
On Steam/PC, the Game saves or re-saves the export to Documents/Alien Bloom/Privacy Exports/ and may show or reveal the saved location.
If a system save picker is cancelled, unavailable, or fails, the Game may show a success, cancellation, or failure message as appropriate and may use an appropriate platform fallback.
After you save or share an export, the destination, onward storage, and sharing controls are managed by you and/or your selected platform or app.
12) Account Deletion and Effects
Account deletion and privacy lifecycle handling are described in our Privacy Policy Version 1.0.
When deletion is requested, an account may enter a pending-deletion/grace state. During this state, online features or login may be restricted. Logging in during the grace period may cancel deletion where supported by current workflows.
For a verified active one-to-one linked Alien Bloom account relationship, Delete Data is intended to delete or anonymize the covered Alien Bloom records for both the authenticated current/native account and the effective/original account across linked devices and platforms. This may include covered account, gameplay, progression, entitlement, purchase/refund, linked-device, account-link, privacy-index, and privacy-lifecycle records, subject to the retained exceptions described in the Privacy Policy.
If an account-link relationship is ambiguous, stale, inactive, replaced, missing-target, self-referential, multiple-incoming, inconsistent, or otherwise cannot be safely verified, automated linked-account deletion may be blocked or require support review and additional verification. We will not automatically delete another account merely because an unsafe or unverified relationship record references it.
Deleting Alien Bloom data does not delete your external Apple, Google, Steam, Microsoft, Unity, Discord, YouTube, X, Facebook, TikTok, or other third-party account. Records controlled by those providers remain subject to their own terms, policies, and account controls.
After final deletion/anonymization, you may permanently lose access to account-linked services, progression, Virtual Goods, entitlements, linked-device associations, account-linking records, match history, Alien ID, Commander ID/effective display identity, and online gameplay state, subject to limited retained exceptions described in the Privacy Policy (for example, legal, security, fraud, accounting, dispute, or platform compliance needs).
Linking another device does not avoid account deletion restrictions or outcomes.
As explained in the Privacy Policy, durable local device identifiers and user-created export files may remain on a device unless you or the device operating system clears them.
13) User Conduct Rules
You agree to use Alien Bloom, any in-game communication features that may be available, and related official community or social channels lawfully and respectfully.
You must not:
- Cheat, exploit bugs, bot, script, or use unauthorized automation
- Use or distribute modified clients or unauthorized third-party tools
- Manipulate packets, API calls, requests, receipts, purchase tokens, restore-unlocks flows, account identifiers, session tickets, or server communications
- Submit fake receipts, replay purchase tokens, reuse stale purchase proofs, or abuse refund/reversal or restore-unlocks workflows
- Perform replay attacks, stale request abuse, request forgery, or timing abuse
- Misuse account-link codes, share link codes publicly, use another person's link code without permission, or attempt unauthorized account/device linking
- Attempt to bypass linked-device limits
- Attempt to bypass active-session guard or same Alien ID concurrency controls
- Attempt to bypass, disable, or undermine PlayFab/Azure/backend validation, login flows, or security controls (including ServerCustomId/CustomId handling)
- Reverse engineer/decompile/disassemble except to the limited extent applicable law requires permission
- Sell, share, trade, hijack, or obtain unauthorized account access
- Harass, threaten, stalk, or abuse others
- Post unlawful content, spam, malicious links, or disruptive content
- Disrupt service integrity, matchmaking, community spaces, or other users' experience
14) Enforcement and Remedies
To the fullest extent permitted by applicable law, if we believe you violated these Terms or compromised game integrity, we may take action directly or through our service providers or platform operators, where available, including:
- Warnings
- Content removal/moderation
- Temporary or permanent suspension
- Account termination
- Matchmaking or feature restrictions
- Rollback/removal of illicit progress, entitlements, or Virtual Goods
- Revocation of linked devices, invalidation of link codes, or restriction of account linking
- Session clear/closure actions and re-queue restriction actions
- Technical blocking of access, devices, or accounts where available through our systems, service providers, or platform operators
- Referral or reporting to platform operators or law enforcement where appropriate
Enforcement and integrity reviews may rely on backend records, security/diagnostic logs, entitlement and inventory records, platform/store records, gameplay-integrity metadata, and rate-limit, cooldown, idempotency, and cost-guard records.
We may act with or without prior notice depending on severity, risk, and operational constraints.
15) Logging, Diagnostics, and Security Operations
We may use operational analytics, telemetry, diagnostic logs, crash/error reporting, and security logging for service operations, fraud/abuse prevention, support, troubleshooting, incident response, gameplay integrity, reliability, and product improvement.
We may create and use rate-limit, cooldown, duplicate-request, idempotency, and cost-guard records, including hashed guard keys, request counters, time windows, blocked-until timestamps, and safe outcome codes, to protect login, account linking, gameplay, purchases, Restore Unlocks, export, deletion, consent, and other service workflows.
Production controls are designed to avoid intentional logging of raw secrets, credentials, auth tokens, JWTs, auth headers, PlayFab tickets/entity tokens, session tickets, raw receipts, raw Google purchase tokens, raw link codes, full account dumps, full gameplay-state dumps, or full export/deletion payloads. Diagnostic and SDK error messages may include technical context needed to troubleshoot service issues. Development/debug environments may include more verbose diagnostics than production, but should still avoid logging secrets or raw purchase proofs.
16) Community and Social Platforms
Your participation in official community channels (including Discord, YouTube, X, Facebook, TikTok, alienbloom.com, and any other official channels) must comply with:
- These Terms
- Any channel-specific community guidelines we publish
- The applicable third-party platform rules/terms
We may moderate, limit, or remove content and/or access in our channels to protect community safety and service integrity.
17) Feedback and Suggestions
If you choose to share feedback, ideas, suggestions, or feature requests, you allow Bestwood to use them to improve, develop, market, and operate Alien Bloom without compensation or obligation to you. You understand that we may use similar ideas or features in the Game, even if they are based on or similar to feedback you provided.
18) Third-Party Services and Terms
Alien Bloom may rely on or interoperate with third-party services and platforms, depending on build/platform and where enabled, including Microsoft PlayFab, Microsoft Azure services, the Unity game engine/runtime, Unity In-App Purchasing used to integrate supported storefront purchases, Apple, Google, Steam, Discord, YouTube, X, Facebook, and TikTok. Other Unity Services packages may be present in the project; a Unity dashboard service is relevant to these Terms only if it is initialized and used to provide the Game or process player data.
Your use of third-party platforms may also be governed by their separate terms and policies. Bestwood is not responsible for third-party services beyond our control.
19) Privacy Policy
Our Privacy Policy Version 1.0 explains how we collect, use, disclose, retain, export, and delete information related to Alien Bloom.
Our Privacy Policy is available at https://sites.google.com/view/alienbloom/home and, where provided, in-game. This is the canonical public Privacy Policy and privacy-request page unless we publish a replacement URL.
The Privacy Policy also describes how we handle account identifiers, Alien ID, Commander ID/effective display identity, effective/original account relationships, hashed platform identity and alias metadata, linked-device records, link-code records, active-session records, authentication/session artifacts, rate-limit/cost-guard records, operational analytics, diagnostics, security logging, in-app purchases, entitlements, consent records, account lifecycle records, verified linked-account export and deletion, international transfers, and applicable privacy rights request workflows.
20) Service Changes, Maintenance, Outages, and Discontinuation
To the fullest extent permitted by applicable law, we may update, change, suspend, limit, or discontinue any part of Alien Bloom or related services at any time, including for maintenance, security, technical migration, legal/platform requirements, or business reasons.
We do not guarantee continuous availability, uninterrupted uptime, or error-free operation.
21) Disclaimer of Warranties
To the fullest extent permitted by applicable law, Alien Bloom and related services are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.
Some jurisdictions do not allow exclusion of certain warranties, so some exclusions may not apply to you.
22) Limitation of Liability
To the fullest extent permitted by applicable law, Bestwood and its affiliates, licensors, service providers, and partners will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of data, progress, goodwill, or virtual content, arising from or related to your use of Alien Bloom.
To the fullest extent permitted by applicable law, total aggregate liability for claims arising out of or relating to these Terms or Alien Bloom will be limited to the greater of: (a) amounts you paid to Bestwood for Alien Bloom in the 12 months before the claim; or (b) US $50.
Nothing in these Terms excludes liability that cannot be excluded or limited under applicable law.
23) Mandatory Rights Savings Clause
Nothing in these Terms limits or excludes consumer rights or remedies that cannot be waived, restricted, or excluded under applicable law.
24) Intellectual Property
Alien Bloom, associated names/logos, and all related game content and technology are owned by Bestwood Studios LLC and/or its licensors and are protected by applicable intellectual property laws.
"Alien Bloom" is a trademark of Bestwood Studios LLC.
Certain game technology associated with Alien Bloom is protected by U.S. Patent No. 11,623,132.
Except for the limited license granted in these Terms, no rights are granted by implication, estoppel, or otherwise.
25) Governing Law
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory law in your jurisdiction requires otherwise.
26) Dispute Resolution
If you have a dispute with Bestwood related to Alien Bloom or these Terms, you agree to first contact us at alienpokerhelp@gmail.com and attempt to resolve the dispute informally.
If the dispute cannot be resolved informally, either party may pursue available remedies in a court or other forum with jurisdiction, subject to applicable law.
Nothing in these Terms limits rights or remedies that cannot be waived under applicable law.
27) Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be interpreted to reflect the parties' intent to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
28) Changes to These Terms
We may revise these Terms from time to time.
When we do, we will update the Effective Date and/or Version and publish the updated Terms through appropriate channels (for example, in-game notice, website update, store listing update, or similar methods).
Your continued use of Alien Bloom after updated Terms become effective constitutes acceptance of the updated Terms, to the fullest extent permitted by applicable law.
29) Contact
Bestwood Studios LLC
Email: alienpokerhelp@gmail.com
30) Acceptance of Terms
By accessing or using Alien Bloom or related services, you acknowledge that you have read, understood, and agree to these Terms.