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SUBNAUTICA 2 TERMS OF SERVICE AND LICENSE AGREEMENT

Effective Date: May 21, 2026

These Terms of Service and License Agreement (“Terms” or “Agreement”), and our Privacy Policy apply to and govern your use of Subnautica 2, which comprises the video game software (the “Game Software”); associated media, any software associated with the online mode of the video game (subject to any additional terms of service applicable to such online mode), and any and all copies of such software (collectively, the “Game”); and any printed materials, manuals, and any online or electronic documentation created for or in relation to the Game, and any and all copies of such materials (collectively, the “Documentation”) published by KRAFTON, INC. (“Company,” “we”, “our,” or “us”). These Terms also apply to and govern your use of the services that support or are related to the Game (collectively, the “Services”).

“User”, “you”, or “player” means the person who uses the Game, the Documentation or Services by: (i) installing, accessing or using the Game Software; (ii) installing, accessing, or using the Game; or (iii) accessing or using the Documentation or Services. If you are a minor (i.e., below the age at which you can provide consent under the laws of your territory) and you choose to use the Game, the Documentation or Services, we must have valid consent from your parents or legal guardian.

BY CLICKING “ACCEPT”, YOU AGREE TO BE BOUND BY THE TERMS IN THIS AGREEMENT, AND OUR PRIVACY POLICY.
DO NOT CLICK “ACCEPT” IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT, OR OUR PRIVACY POLICY.

PLEASE NOTE THE ARBITRATION AGREEMENT SET FORTH IN SECTION 11 AND THE CLASS ACTION WAIVER IN SECTION 14 BELOW, REQUIRES YOU TO, EXCEPT WHERE AND TO THE EXTENT PROHIBITED BY LAW, ARBITRATE ON AN INDIVIDUAL BASIS ANY CLAIMS YOU MAY HAVE AGAINST THE COMPANY OR THE GAME’S LICENSORS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THE CLASS ACTION WAIVER MEANS THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.

IN ORDER TO USE THE GAME, THE DOCUMENTATION OR SERVICE ON SPECIFIC PLATFORMS OR DEVICES, YOU WILL ALSO BE REQUIRED TO ACCEPT AND COMPLY WITH ALL RULES OF EXTERNAL PLATFORMS OR DEVICES APPLICABLE TO THE GAME, THE DOCUMENTATION OR SERVICE, INCLUDING BUT NOT LIMITED TO THE THIRD-PARTY PLATFORM’S TERMS OF SERVICE AND PRIVACY POLICY. TO THE EXTENT THAT THE PROVISIONS OF THESE TERMS CONFLICT WITH THE PROVISIONS OF THE TERMS OR POLICIES OF THIRD-PARTY PLATFORMS, THESE TERMS SHALL GOVERN.

1. Limited License
2. Amendments, Updates, and Patches
3. Prohibited Uses
4. Accessing the Game and Services
5. Ownership
6. Player-Submitted Content
7. Disclaimers
8. Limitation of Liability; Indemnification
9. Period and Termination
10. Transfer of Terms and Conditions
11. Grievance Handling and Dispute Resolution; Arbitration Agreement
12. Inadequacy of damages
13. Governing Law and Disputes
14. Class Action Waiver
15. Copyright Notice
16. Refund Policy
17. Other policies
18. Miscellaneous

1. Limited License

Subject to your agreement and compliance with these Terms, the Company and, as applicable, its licensors grant to you a limited, non-exclusive, revocable, non-transferable, non-sublicensable right to download, install and use the Game solely for personal use on your computer, console, mobile, or similar device(s), now known or hereafter devised (each, a “Device”); provided, however, that the Game may not be accessed or operated on more than one (1) such Device at any given time simultaneously, (the “License”). Subject to Section 3(f) (consent to account transfer), the License shall be non-transferable. All rights not specifically granted under this License are hereby reserved by the Company and, as applicable, by its licensors. The Game is licensed to you, not sold. This License does not give you any title or ownership in the Game and should not be construed as a sale or transfer of any intellectual property or other rights to the Game. The License shall terminate automatically if you fail to comply with these Terms. In such event, you must uninstall all copies of the Game and the Game Software. You may also terminate the License at any time by uninstalling the Game Software from your Devices (including any archival copies).

Subject to your agreement and compliance with these Terms and any limitations set by the respective platform from which You are accessing the Game, the Company and, as applicable, its licensors also grant to you a limited, non-exclusive, revocable, non-transferable, non-sublicensable right to: (i) create live or recorded gameplay videos that leverage assets from the Game, such as images, video, sound effects, recordings, and in-game music (“Gameplay Videos”); and (ii) distribute such Gameplay Videos on websites that permit others to view such Gameplay Videos without any charge of any kind (e.g., Twitch, YouTube, TikTok). For the avoidance of doubt, you may not license or sublicense your Gameplay Video to anyone else for a fee or any other commercial use without first receiving our written authorization to do so. You may not include in any Gameplay Video (nor anywhere linked near or on the same webpage as the Video) any content that is prohibited by us in these Terms. In any Gameplay Video please do not state or imply that the Gameplay Video is endorsed or sponsored by the Company or UNKNOWN WORLDS ENTERTAINMENT, INC (unless you enter into an endorsement or sponsorship agreement with us). We may terminate the limited license granted to you to create, distribute or otherwise make available a Gameplay Video in our sole discretion without notice or liability to you.

2. Amendments, Updates, and Patches

a) The Company may change or update these Terms in its sole discretion, and at any time, to the extent consistent with applicable laws and regulations.

b) Material changes to these Terms will be brought to your attention as Company may determine in its sole discretion. If any such future changes to these Terms are unacceptable to you or cause you to no longer be in compliance with these Terms, you may terminate these Terms in accordance with Section 9 (Period and Termination) below and you will no longer be able to use, as applicable, the Game, the Documentation or Services. You are otherwise responsible for checking this page regularly to make note of any changes. Your continued use of the Game, the Documentation or Services after we have posted updated Terms means that you agree to the changes and updates to these Terms.

c) Company may provide updates, patches and other modifications to the Game that must be installed for the User to continue to play the Game properly or at all. Company may, as applicable, update, patch or modify the Game remotely and access the Game Software residing on your Device for such purpose, and you hereby grant to Company the right to deploy and apply such patches, updates and modifications. All provisions of these Terms that refer to the Game shall also include all such patches, updates and modifications.

d) Company may upgrade, change, discontinue or terminate the Game, Game Software, the Documentation or Service, in full or in part, without further notice to you.

3. Prohibited Uses

Company provides the Game, the Documentation and the Service to Users only for personal, non-commercial and entertainment purposes, as limited and described by these Terms. You agree not to engage in conduct that violates any of these Terms, unless such conduct is expressly authorized by us in writing or otherwise authorized in these Terms. Violation of any portion of these Terms may lead to temporary or permanent suspension of your Game access or any accounts that you create with us in relation to the Game (collectively, an “Account”), the Documentation, the Service, if applicable, or your access to the Game, the Documentation or Services. Violation of any portion of these Terms may, in some instances, require an investigation by the Company (although Company is not obligated to do so or to monitor access to or use of the Game, the Documentation or Services), in accordance with these Terms. You agree to only use the Game, the Documentation and the Services, or any part of them, in a manner that is consistent with these Terms and you SHALL NOT, AND WILL NOT ATTEMPT TO:

a) use, advertise or exploit in any manner the Game, the Documentation or the Services (in each case in whole or in part) for non-personal, commercial purposes; unless expressly permitted hereunder or otherwise expressly permitted by Company via written agreement or under any applicable Fan Content Creation Guidelines or other policies published by Company;

b) use the Game, the Documentation or Services in connection with unauthorized software, applications, services, or Devices whose use may be illegal, voids any warranty, or lead to breach of these Terms, unless explicitly permitted by the Company;

c) without a separate, additional license from Company, use the Game or permit the use of the Game on more than one Device at the same time;

d) use the Game, or permit use of the Game, in a network, multi-user arrangement or remote access arrangement, including any online use, except as otherwise allowed through normal operation of the Game (as it is intended to be played) for personal, non-commercial remote access to your copy of the Game solely for your own gameplay , or as explicitly permitted by Company in writing;

e) make copies of the Game, the Documentation or the Services (in each case in whole or in part);

f) sell, rent, lease, license, distribute, upload to any Internet server or other website, or otherwise transfer any portion or copies of the Game, the Documentation or Services without the express prior written consent of Company which may involve the payment of a fee (for the Account and, separately, any digital assets); or attempt to access or search the Game, the Documentation or Services or download content from the Game, the Documentation or Services using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools, or similar) other than software provided by Company or other generally available third-party web browsers.

g) reverse engineer, derive source code, modify, decompile, disassemble, or create derivative works of the Game, the Documentation or Services (in each case in whole or in part) or infringe any patent, trademark, copyright or other proprietary rights, expressly permitted hereunder or under any of our applicable guidelines we may have in effect at any time or under applicable law, in which case any and all lawful modifications, adaptations, improvements, etc., of the Game, the Documentation or Services (in each case in whole or in part), and all copyrights therein, shall be deemed assigned to, and shall belong to, vest in and be the exclusive property of the Company or, as applicable, its licensors on creation, in any event, and all moral rights (these include the right to be credited as the author of a work and the right to object to derogatory treatment of a work) therein shall be deemed waived (which means you will not be able to enforce your moral rights);

h) remove, disable, avoid, impair, descramble, or circumvent any security protections or any technical measures that control access to the Game, the Documentation or Services, or attempt to probe, scan, or test the vulnerability of any Company system or network or breach any security or authentication measures;

i) upload, modify, share, display or publish any information that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any Device resource;

j) remove, modify, deface or circumvent any proprietary notices or labels contained on or within the Game, the Documentation or Services;

k) export or re-export the Game or Services or any copy or adaptation of the Game, the Documentation or the Service in violation of any applicable laws or regulations;

l) create data or executable programs that mimic the data or functionality in the Game, the Documentation or Services;

m) steal or publish information belonging to others (including but not limited to personal information or personal data, non-personal information, or payment information) without requisite consent or a license;

n) impersonate any person, including Company, our affiliates, our licensors, our designated partners, our designated representatives, or our employees;

o) post, link to, advertise, promote, or transmit anything relating to the Game, the Documentation or the Services in any form or through any media that is illegal, invasive of privacy, harmful, threatening, abusive, blasphemous, harassing, tortious, disparaging, defamatory, vulgar, sexually explicit, pornographic, pedophilic, libelous, obscene, hateful, racially or ethnically offensive, or relating to or encouraging money laundering or gambling, or upload, modify, share, display or publish any information that is harmful to minors;

p) take advantage of the Company or others by exploiting, deceiving or misleading others in any way (as determined in our sole discretion);

q) use the Game, the Documentation or Services (in each case in whole or in part) in a manner that is related to illegal activities or any action that negatively impacts the provision, delivery or support of the Game, the Documentation or Services;

r) exploit errors and bugs found while playing the Game, the Documentation or using the Services causing harm to the Company, Game or players;

s) violate any applicable law, rule, or regulation in connection with your access or use of the Game, the Documentation or Services;

t) access or use the Game, the Documentation or Services for any purpose that is beyond the scope of the Game’s, the Documentation’s or the Services’ intended use (in Company’s sole judgment), such as tampering with, or using non-public areas of the Game, the Documentation or Services, the computer systems of Company or its providers, or the technical delivery systems of Company and its providers;

u) use, develop, advertise, trade, or distribute unauthorized programs (i.e. those that are not permitted, but not including programs that are permitted under applicable guidelines we may have in effect at any time), including but not limited to any programs that intercept communications in the Game between a game and a game server or between a Service and its server, or any unauthorized third-party programs or Devices that may affect the Game or normal game play or access to the Services (including but not limited to hacks, cheats, helpers, bots, scripts, trainers, automatic programs, automatic mouse, mouse with macro function, programs that collect or modify game data by reading the game memory, etc.).

v) disrespect or use offensive words, symbols, or other communication (determined by context and in Company’s sole discretion) towards others, including based on their race, gender, nationality or otherwise;

w) create nicknames that are offensive or provoke negative imagery;

x) manipulate the Game or Services in an unfair way or otherwise access or use the Game or Services in a manner that confers an unfair advantage or disadvantage to any player including yourself;

y) use someone else’s Account (or any other platform account) to access the Game, the Documentation or Services;

(z) use IP proxying or other methods to disguise the location of your use or Device, whether to circumvent geographical restrictions on the use of the Game, the Documentation or Services or for any other purpose or in a way that violates these Terms;

(aa) use, display, mirror, or frame without our express written consent the Game or Services or any individual element within the Game, the Documentation or Services, the name or any trademark, logo or other proprietary information of the Company, our affiliates, our service providers or licensors;

(ab) post or share the same content repeatedly in a way that could be considered spam;

(ac) sell, transfer, or otherwise dispose of game data (accounts, characters, game items, etc.) for monetary gain;

(ad) induce or advertise the acts of selling, transferring, or disposing of game data for monetary gain;

(ae) exploit abnormal payment or refund policies to obtain undue financial benefits;

(af) engage in any acts prohibited by applicable laws or generally unacceptable by social norms; or

(ag) encourage or enable any other individual to do any of the foregoing.

(ah) engage in abusive behaviors such as violent language, swear words, insults, or sexual harassment towards customer service agents, which may cause the agents emotional harm. Such behavior may lead to a restriction from customer service.

(ai) use any content provided by Company or as a part of the Game IP, including but not limited to text, images, videos, and metadata, for the purpose of training, developing, or enhancing any artificial intelligence or machine learning models, without explicit written consent from Company.

Any action which is not defined in these Terms that negatively impacts the delivery of the Game, the Documentation or Services, or that negatively affects other players, may be subject to warning and penalty, including termination of the License granted to you herein.

Furthermore, you agree that you shall abide by any safety information, security instructions, required updates, or any other relevant notices contained on the Game’s official website, in the Game’s manual, or otherwise associated with the Game, the Documentation or Services.

4. Accessing the Game and Services

The accessibility of the Game, the Documentation and Services may be subject to the Company shutting them down, in whole or in part, for any period the Company deems appropriate to enable the update or technical maintenance of the Game, the Documentation or Services, or any other action that the Company determines in its sole discretion. The availability of the Game, the Documentation and Services may also be subject to your geographic location. The Company may make amendments to the Game, the Documentation and Services or restrict access (including cancellation, termination, modification or suspension of a User’s Account or License) by all or specific Users without notice and in its sole discretion.

5. Ownership

The License confers to you no title or ownership in the Game, including any in-game items, the Documentation, or Services, and it should not be construed as a sale of any rights in the Game, the Documentation or Services.

You agree and acknowledge that all rights, title, and interest, including intellectual property rights in and connected with the Game, the Documentation and the Services and any and all copies thereof (including but not limited to any derivative works, titles, computer code, themes, objects, characters, character names, stories, dialogs, catch phrases, locations, concepts, artwork, graphics, animation, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, moral rights, “applets” incorporated into the Game, and any related documentation) (the “Game IP”), are owned by Company or, as applicable, its licensors. We do not provide you with any interest in the Game IP and you hereby agree that you do not, and will not, claim any ownership rights in the Game IP. Except as expressly permitted hereunder or authorized by us in writing, or as permitted under any of our applicable guidelines or other policies designated by Company we may have in effect at any time, you may not create works based on the Game IP or modify, distribute, or transmit the Game IP. If you do not abide by the requirements of this section, we shall own all right, title, and interest in any works incorporating the Game IP which are created, adapted, distributed, or transmitted, or, in the alternative, have an unlimited and irrevocable license thereto.

6. Player-Submitted Content

a) Company or, as applicable, its licensors, own all rights, title and interest, including all intellectual property rights, in and to any content you, as a User, submit to Company via the Game or the Services (“Player-Submitted Content”). To avoid doubt, Player-Submitted Content shall not be construed to include gameplay videos, livestreams, screenshots, or other fan content created by you and not submitted to Company; the rights in, and any permitted uses of, such content shall be governed by the Fan Content Creation Guidelines or other policies designated by Company. To the extent that full title, rights or interests to Player-Submitted Content does not automatically vest in Company or, as applicable, its licensors, for any reason (for example there may specific laws in your territory which impact these rights being automatically vested in Company or, as applicable, its licensors), you hereby legally transfer, assign and convey all rights, title and interest (including all intellectual property rights) in Player-Submitted Content to Company. If rights, title or interest in and to Player-Submitted Content cannot be legally assigned, transferred or conveyed to the Company, whether in whole or in part, you hereby grant to Company a free, perpetual, worldwide, irrevocable, transferable, sublicensable right to use the Player-Submitted Content (including to modify, adapt, use, reproduce, license, publish, broadcast, perform, sell, translate, create derivative works from and distribute any Player-Submitted Content) for any purpose, commercial or otherwise, in any format existing now or in the future. You also agree to waive any right to claim that Company’s or Company’s sublicensee’s use of Player-Submitted Content violates or infringes any of your rights, including but not limited to moral rights, rights of privacy, rights to publicity, proprietary or other rights, or rights to any credits for the material or ideas set forth therein.

The Company or, as applicable, its licensors have ownership rights and intellectual property rights to the Game, the Documentation and Services.

Additional restrictions, permissions, and requirements regarding fan content, including without limitation permitted uses of Game IP, monetization, attribution requirements, and prohibited activities, are set forth in Company’s Fan Content Creation Guidelines, which are incorporated into these Terms by reference to the extent applicable. All fan content and Player-Submitted Content must comply with the Fan Content Creation Guidelines in addition to the requirements set forth in these Terms.

- All Player-Submitted Content must acknowledge and display any applicable copyright and trademarks. Using third-party intellectual property without a license or permission is not permitted.

- All Player-Submitted Content must not contain (or link to) other sources or advertisements containing any hacks, exploits, virtual currency farming, illegal activities, content that would conflict with the Game’s ratings, if applicable, or any other inappropriate content as determined by Company.

- The Company does not commit to any monitoring or supervision of Player-Submitted Content. However, there may be situations in which the Company does need to monitor, screen, edit, block or remove any Player-Submitted Content, in whole or in part, sent through or appearing in the Game or through the Services (for example, if the Company considers the Player-Submitted Content may be in breach of these Terms, may cause harm, or if otherwise required to by law).

By making Player-Submitted Content, you agree to these Terms, and Company’s Privacy Policy. Furthermore, you agree to indemnify Company from any legal claims or fees that arise in relation to your Player-Submitted Content.

The Game is protected by the copyright laws of the United States, international copyright treaties and conventions, United States and common law trademark laws, and other relevant laws. All rights are reserved worldwide. The Game contains certain materials licensed by Company from others, and Company and, as applicable, its licensors may protect their rights in the event of any violation of these Terms.

b) The Company and, as applicable, its licensors have the ownership, licensing rights and all other rights to all content related to the Game. You have the limited right to use in-game data (items, skins, etc.) or similar content in the Game, solely in accordance with Terms. However, you do not own the copyrights and other rights in the in-game data you possess. You are not allowed to transfer, sell, donate, or attempt to trade in virtual property outside of the Game without written approval from the Company.

7. Disclaimers

Save as set out in Section 8 (Limitation of Liability; Indemnification) below, the Company and, as applicable, its licensors are not responsible for:

a) any interruption of the Game or Services, use of the Game, the Documentation or Services, or termination of an Account or an applicable platform account due to any action or fault of the User or failure of the User’s Device (as applicable);

b) any action of a telecommunications provider to cease or fail to provide the telecommunication service;

c) any unavoidable reasons that cause the Game or Services to fail, such as maintenance, replacement, regular inspection, construction, etc., save with respect to intentional or material negligence of the Company;

d) any problems caused by the User’s Device or problems related to the network environment;

e) any information, data, facts, reliability, accuracy, quality etc. of any content including links, posted or transmitted by the User or a third party in the Game or Services or on the official website of the Company or Game;

f) your interactions with other Users or third parties when using the Game, the Documentation or Services (we may, at our sole discretion, attempt to mediate disputes between Users, but we are not obliged to become involved or become responsible in any way with such disputes.);

g) anything which is the responsibility of a third party (unless they are under the direction and control of the Company);

h) any loss involved when making selections or using the Game, the Documentation or Services, particularly when Users fail to receive the results they expect of the Game;

i) to the maximum extent permitted by applicable law, any loss of the User’s in-Game assets (such as in-Game items or downloadable content);

j) circumstances in which the Company limits the Users’ use of Game or Services in accordance with the relevant laws or government policies; or

k) any fees, damages or injury arising from or related to use of Internet service providers, including hotspot operators (collectively, “ISPs”) you use to access the internet to use the Game and/or Services. Before accessing the Internet, you should carefully read your specific ISP’s user agreement, terms and conditions, and privacy policy.

Save as set out in Section 8 (Limitation of Liability; Indemnification) below, Company and, as applicable, its licensors do not make any promises regarding your use of the Game, the Documentation and Service. The Game, the Documentation and Services are provided “as is” and “as available,” without warranty of any kind (including any implied warranty of merchantability, non-infringement, quiet enjoyment, fitness for a particular purpose, or any warranties arising out of course of dealing, course of performance, or usage of trade), to the maximum extent permitted by law. You acknowledge that use of the Game, the Documentation and Services is at your sole risk. Company and, as applicable, its licensors do not make any promises that you will be able to enjoy continuous, error-free, secure or virus-free operation of the Game, the Documentation, Services or your Account.

Please note that some jurisdictions do not allow the above warranty limitations, so these limitations depend on where you live and may not apply to you.

The Game or Services may allow you to access third-party websites or services, and we provide access only as a convenience and are not responsible for any content, products, or services available through these websites or resources. You acknowledge sole responsibility for, and assume all risks arising from, your use of any such third-party websites or services.

8. Limitation of Liability; Indemnification

The Company, its affiliates and subsidiaries, and, as applicable, its and their licensors will not be responsible for any damage or loss caused to you where such damage or loss is not reasonably foreseeable to you and us when you use the Game, the Documentation or Services, including where the damage or loss results from our breach of these Terms.

The Game, the Documentation or Services may be changed or suspended temporarily and without notice for any reason, including where we decide to end the Game, the Documentation or Service (in whole or in part), in the case of system failure, maintenance or repair, or for reasons beyond our reasonable control. Except as set out elsewhere in these Terms, we and our affiliates and subsidiaries will not be liable to you or to any other person in the event that all or part of the Game, the Documentation or Services are unavailable, discontinued, modified or changed in any way.

The Company, its affiliates and subsidiaries, and, as applicable, its and their licensors do not accept any responsibility for:

a) any damage or loss caused to you where you are not entering into these Terms as a User or consumer;

b) any failure, suspension or termination of access to the Game, the Documentation or Services or any content in connection with or arising out of a force majeure event. In these Terms, a "force majeure" event shall include, without limitation, strikes, lock-outs or other industrial disputes, nuclear accident or acts of God, war or terrorist activity, riot, pandemic, civil commotion, malicious damage, compliance with any law or government order, rule regulation or direction, accident or breakdown of plant or machinery, fire, flood, storm or default of suppliers, and where they are beyond our reasonable control, any other acts, events, omissions or accidents; or

c) any claims brought against you by a third party except as stated in these Terms.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS AFFILIATES AND SUBSIDIARIES, AND, AS APPLICABLE, ITS AND THEIR LICENSORS, WILL NOT BE LIABLE IN ANY WAY FOR ANY: (i) LOSS OF PROFITS; (ii) LOST REVENUE; (iii) LOST SAVINGS; (iv) LOSS OR EXPOSURE OF DATA; OR (v) ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE GAME, THE DOCUMENTATION OR THE SERVICES, EVEN IN THE EVENT OF OUR FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY, BREACH OF CONTRACT, BREACH OF WARRANTY, OR OTHERWISE AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE LIABILITY OF THE COMPANY, ITS AFFILIATES AND SUBSIDIARIES, AND, AS APPLICABLE, ITS AND THEIR LICENSORS, ARISING UNDER, RELATING OR IN CONNECTION WITH THESE TERMS OR THE GAME, THE DOCUMENTATION OR SERVICES, INCLUDING ANY LIABILITY FOR DIRECT OR INDIRECT DAMAGES, LOSSES OR INJURIES, EXCEED FIFTY U.S. DOLLARS ($50), OR IF GREATER, THE AMOUNT YOU PAID FOR THE GAME. THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY TO THE FULLEST EXTENT PERMISSIBLE AT LAW.

You agree that you will compensate (in legal terms this is often referred to as indemnifying) the Company, its partners, affiliates, subsidiaries, contractors, licensors, officers, directors, employees (the “Indemnified Parties”), and will defend, protect, indemnify and hold harmless the Indemnified Parties from any claims, lawsuits, damages, losses, liabilities and expenses (including reasonable legal and attorneys’ fees) arising directly or indirectly out of or in conjunction with your acts or omissions including: (A) use, or misuse of the Game, the Documentation or Services; and (B) your creation and/or use of User content; and (C) your breach of any of the provisions of these Terms. Company reserves the right to assume exclusive defense and control over all matters subject to indemnification by you.

9. Period and Termination

These Terms are effective unless and until terminated by either you or Company. Company or the User may terminate the License or the User’s access to the Game, the Documentation or Services at any time, for any reason or no reason at all, without prior notice. Termination by Company will go into effect i) immediately upon the termination or deletion of your Account; or ii) upon notice from Company. This Agreement, and any license granted by Company to you, is terminated immediately when you delete the Game Software. Except as required by applicable laws or permitted by our Refund Policy set forth in Section 16, Company will not issue a refund for purchase of the Game or any downloadable content or any other items lost due to such termination, whether voluntary or involuntary, and you also acknowledge that Company is not liable to provide a refund for any reason, even if you terminate the Terms. You are fully responsible for any problem that may occur due to inaccurate information you provided when registering an Account, and you also acknowledge that Company reserves the right to terminate your Account if the information you provided is inaccurate.

Sections 2 (Amendments, Updates, and Patches), 3 (Prohibited Uses), 5 (Ownership), 6 (Player-Submitted Content), 7 (Disclaimers), 8 (Limitation of Liability; Indemnification), 9 (Period and Termination), 11 (Grievance Handling and Dispute Resolution; Arbitration Agreement), 12 (Inadequacy of Damages) 13 (Governing Law and Disputes), 14 (Class Action Waiver) 16 (Refund Policy) 17 (Other Policies) and 18 (Miscellaneous) shall survive any termination of these Terms.

10. Transfer of Terms and Conditions

Any transfer of the License by you may only occur as expressly set out in these Terms; notwithstanding the foregoing, Company reserves the right to assign or transfer its rights and obligations under these Terms, including without limitation, in connection with any corporate reorganization merger, acquisition, or transfer of all or substantially all of Company’s assets.

11. Grievance Handling and Dispute Resolution; Arbitration Agreement

a) If a dispute arises between you and Company, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Before taking any formal action, you agree to first contact us in writing and provide a description of your dispute, all relevant documents, and your proposed resolution. If we are unable to resolve your dispute within thirty (30) days of your notice to us, you agree to submit your dispute to binding arbitration or small claims court as set forth in this Section. Please forward your dispute to: KRAFTON, Inc., Attn. Legal Department, 28~35F, 231, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea.

b) Subject to subsection a) above, any disputes arising out of or in connection with this Agreement shall be determined by arbitration in San Ramon, California; provided, however, either party may bring their claim in small claims court to the extent that court has jurisdiction over the claim. The arbitration shall be administered by JAMS (or any like organization successor thereto). The arbitrator shall follow any applicable federal law and California state law in rendering an award. The language to be used in the arbitral proceedings shall be English. In any action or suit to enforce any right or remedy under this Agreement, to interpret any provisions of this Agreement, or to settle a dispute between the parties hereto, the prevailing party will be entitled to recover its costs, including reasonable attorneys’ fees and expenses. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU HEREBY WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would otherwise have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. If a dispute arises between Company and the User, Company shall faithfully demonstrate the measures taken in respect of the User, including any restrictions of usage, and will comply with result of any arbitration decision.

c) The Company has the sole discretion on whether to, and to what extent to, but no obligation to, enforce any rights of Company or take any actions as stated in these Terms.

d) This agreement to arbitrate disputes is intended to encompass all disputes or claims arising out of your relationship with Company, including our respective subsidiaries, affiliates, predecessors in interest, successors, licensors, and assigns, arising out of or relating to the Game, the Documentation or Services (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal or equitable theory).

12. Inadequacy of damages

Without prejudice to any other rights or remedies that Company may have, you acknowledge and agree that compensation by way of damages alone would not be an adequate remedy for any breach of these Terms by you, because Company would suffer irreparable losses if you breach these Terms. Accordingly, you agree that Company and, as applicable, its licensors shall be entitled to the remedies of an injunction, specific performance or any other equitable remedy, in addition to any other remedies available to it under the applicable law. For the avoidance of doubt, Company and, as applicable, its licensors shall be entitled to an injunction, specific performance or any other equitable remedy without bond, other security or proof of losses.

13. Governing Law and Disputes

These Terms shall be interpreted and governed by the laws of the State of California, the courts of the State of California shall have exclusive jurisdiction for all purposes regarding this Agreement, and venue of any action brought hereunder shall be exclusively in the County of Contra Costa. Other laws may apply if you use the Game outside of these locations. In such event, the applicable local laws shall only affect these Terms to the extent required by the applicable jurisdiction, and these Terms shall be construed as to make their terms and conditions as effective as possible. You must comply with all local laws to the extent that local law applies.

14. Class Action Waiver

To the extent that it is permissible under the applicable law, consistent with the foregoing arbitration agreement, you agree not to participate in, including but not limited to, a class or representative action, private attorney general action, or collective arbitration related to the Game, the Documentation or Services or these Terms. You also agree not to seek to combine any action or arbitration related to the Game, the Documentation or Services or these Terms with any other action or arbitration without the consent of all parties to these Terms and all other actions or arbitrations.

15. Copyright Notice

If you think any materials from Company or Company-branded websites infringe your copyright-protected work under the copyright law, you may provide an infringement notice to Company’s designated agent as set forth below. Also, to ensure your notice is effective, you must include the following information:

a) Sufficient details to enable us to identify the work claimed to be infringed;

b) Your contact information, including your address and email address;

c) A statement that you have a good faith belief that the disputed work is not authorized by the copyright owner, its agent, or the law;

d) A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of an exclusive right in the work that is allegedly infringed; and

e) Your physical or electronic signature;

The contact information of Company’s designated agent is as follows:
KRAFTON, INC.
Attn: Legal Affair Department Agent
28~35F, 231, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea
Email: legal_notice@krafton.com

16. Refund Policy

Except as set forth herein, all sales for paid content related to the Game, the Documentation or Services including in-Game items are final, and Company is not obligated to issue any refunds for sales of paid content except as required by applicable laws or as permitted by a third-party platform’s refund policy. Requests for refunds for any paid content must be made directly to the third-party platform as prescribed in the third-party’s refund policy. If requested by the third-party, Company will review and process a User’s request for refund consistent with any applicable laws and the third-party’s refund policy. In case of termination due to your breach of these Terms, you are not entitled to any refund.

17. Other policies

a) Company may use the Privacy Policy, and other policies to cover specific details that are not covered in these Terms in order to protect User interests and maintain order in the Game, the Documentation and Services.

b) You must be age of majority (i.e., the age at which you can provide consent under the laws of your territory) to play the Game. If you are under the age of majority where you live, you and your parent or guardian must review and agree to these Terms together.

18. Miscellaneous

These Terms constitute the entire understanding and agreement between Company and you with respect to the Game, the Documentation and Services and supersede all prior and contemporaneous agreements or understandings, inducements or conditions, express or implied, written or oral, between Company and you regarding the Game, the Documentation and Services. If any provision of these Terms is held to be unenforceable for any reason, such provision shall be amended only to the extent necessary to make it enforceable, and the remaining provisions of these Terms shall remain in full force and effect. Company’s failure to enforce any of the rights or provisions hereof shall not be construed to be a waiver of such right or provision. Any waiver of such right or provision will be effective only by a writing signed by Company. If you have any questions concerning these Terms or the License contained herein, you may contact Company at legal_notice@krafton.com or 28~35F, 231, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea, Attn. Legal Department.

These Terms of Service have been translated into other languages for the convenience of the players. In case of any discrepancies between the English version and the other versions, the English version shall prevail. However, Korean Terms of Service shall prevail for Korean players.

https://subnautica.com/en/policy/tos



SUBNAUTICA 2 - PRIVACY POLICY

Effective Date: 2026.07.15

1. Introduction
2. What Information Do We Collect
3. How We Use Your Information
4. How We Share Your Information
5. Cookies and Related Technologies
6. International Data Transfers
7. Retaining and Deleting Personal Information
8. Our Policy Concerning Children
9. Links and Third-Party Services
10. Security of Your Information
11. Your Privacy Rights
12. Amendments
13. Contact Us

Appendix. SUPPLEMENTAL TERMS – JURISDICTION SPECIFIC

1. Introduction

Company (“we”, “our”, “Company” or “us”) will collect, use, and process information about you (“you”, “user”, or “player”). We provide various services related to the Game (i.e. game, website, event, survey, or customer service) ("Game and Services"). This Privacy Policy (“Policy”) covers the personal information that is provided, collected, or generated when you access, use, or subscribe to our Game and Services, except where separate privacy policies or terms and conditions apply. This Policy applies to our Game and Services and explains the rights and choices you have with respect to this data, and how you can communicate with us. This Policy does not apply to and cannot control activities when you click or visit to other sites from our Game and Services.

We will occasionally update this Policy. When we do, we will revise the effective date above. While we will periodically inform you of this Policy or any material changes to it, your continued use of our Game and Services after such changes means you accept the Policy as revised. We encourage you to periodically review this Policy to stay informed about how we collect and process your personal information. From time to time, we may ask you to confirm your acceptance of this Policy when we offer our Game and Services.

2. What Information Do We Collect

We will collect the following categories of information that may directly or indirectly identify or describe you or your device or information that may be reasonably capable of being associated with or reasonably linked to you or your device. The information you provide to us may differ depending on the circumstances. For example, these include:

1) Identifiers such as, platform ID, IP address, email address, date of birth, etc.;
2) Device or Network Information such as, device model, OS version, MAC address, device ID, etc.; and
3) Game information, such as information about crash report and system activity details (game setting, play date/time, etc.).

We use this data to operate and improve our Game and Services. Some of this information is collected through our use of cookies and related online tools/technologies. See our “Cookies and Related Technologies” section below for more information.

When you use in-game voice chat, your voice may be heard by other users in the same session and may be processed by them outside of our control; voice audio is processed in real time and temporarily buffered on the client, but is not stored as a file or logged.

3. How We Use Your Information

We use the collected information for a variety of purposes, primarily, to provide the Game and Services to players like you and to improve the quality of our Game and Services. These include:

1) To operate and provide our Game and Services;
2) To develop new games, improve the quality of our Game and Services, and fix bugs;
3) To detect and act upon the illegal or unauthorized use of our Game and Services;
4) To manage inquiries and requests from you;
5) To provide advertising information and other information on marketing and promotional events and surveys;
6) To track usage patterns, analyze trends of users, and calculate statistics on Game and Services based on pseudonymized information;
7) To prepare user statistics and provide in-game metrics (such as a leaderboard);
8) To prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, cheating, hacking or criminal activity; and
9) To comply with and enforce legal requirements, agreements, and policies.

Most of the time, our processing of your personal information is necessary to respond to you or process your request. We may also process your information to comply with a relevant legal obligation. From time to time, we may ask for your consent to use your information for specific reasons. Where consent was provided and is required, you may withdraw your consent at any time by contacting us at the address provided in this Policy.

4. How We Share Your Information

We share certain personal information with third parties to provide our Game and Services to you, including service providers that process personal information on behalf of us to provide our Game and Services to you, like customer support and to manage our community. Some examples of these third parties are provided below. But we do not share your information with third parties for cross-context behavioral advertising.

1) Cloud computing service providers to provide cloud storage services;
2) Analytics services providers relating to player behavior, to tailor the Service and to conduct marketing activities;
3) Customer service providers to manage users’ inquiries;
4) Third-party game platform providers to provide our Game when playing online; and
5) Real-time voice transmission platform providers to provide chat services.

We may share your information where such disclosure is essential to comply with a legal obligation or a lawful data access request, pursuant to a merger or acquisition, with our affiliates for the purposes described in this Policy, or where you have otherwise provided your consent or at your direction.

5. Cookies and Related Technologies

We use cookies, and other technologies to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes. Approved third parties may also set cookies and related technologies when you use our Game and Services.

Cookies are small files downloaded to your device (if your browser is enabled to accept cookies) to track movements within websites and to customize your experience within the website. Most Internet browsers will allow you to erase cookies from your device hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of our websites may not function properly.

We use third parties analytics service to improve Services and your experience. Analytics services providers could collect your activity data during use our Game and/or Services. However, we do not allow the collection or access to information that directly identifies you, such as your name, email address, etc. You can find the information you need to manage collecting your data on the below.

- Google Analytics: https://tools.google.com/dlpage/gaoptout

We also strive to provide a safe and fair gaming environment for all players. When you play the Game, we or third parties may use cookies and similar technologies, or collect data about your machine or device, for fraud prevention, security, and authentication purposes.

6. International Data Transfers

We operate globally and to provide our Game and Services may transfer your data to countries and other regions outside of the country where you are located. If your personal information is transferred, stored, or processed by us, we take reasonable steps to safeguard the privacy of your personal information, including entering confidentiality and standard contractual clauses with vendors where appropriate. Additional information concerning the international transfer of your information is available depending on your region. See the supplemental terms section below for more information.

7. Retaining and Deleting Personal Information

In principle, we will remove your personal information without delay after the purpose of collecting personal information is achieved. Personal information stored in physical form will be shredded or incinerated, and personal information stored electronically will be removed using technical measures in a way that the information cannot be reproduced. However, we may retain your personal information even after you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Policy or any other agreement we may have with a player.

8. Our Policy Concerning Children

We do not intend to target, nor knowingly collect information of, individuals under the age of majority in your jurisdiction. Certain games may make limited exceptions with parental consent. If you are a parent or guardian and you believe your child has provided us with information, you can contact us and request your child’s information to be deleted from our system.

9. Links and Third-Party Services

If you click on a link to a third-party website, including, without limitation, an advertisement, you will leave our website and go to the website you selected. Because we cannot control the activities of third parties, we cannot guarantee that they will adhere to the same privacy and security practices as we do. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third-party website that is linked to our Game and Services, you should consult that site’s privacy policy before providing any personal information.

10. Security of Your Information

We have put in place appropriate security measures, including encryption and de-identification, to protect your personal information. Among the anonymized information, pseudonymized information is securely managed to ensure there is no possibility of re-identification. In addition, we limit access to your personal information to those employees, agents, persons, or companies who have a business need to know or access the information. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality where appropriate. Please note, however, that no data transmission over the internet is 100% secure, and that complete security of any information we collect and use therefore cannot be guaranteed.

11. Your Privacy Rights

Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal information, and to request access to, rectification, erasure, and portability of your own personal information. To make a request concerning your rights or if you have any other question, please contact us by sending an email to the address specified in the “13. Contact Us” section. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

12. Amendments

We may amend, at our discretion, any portion of this Policy at any time by posting or displaying the amended Policy on our Game and Services. If we make material changes, we will post a prominent notice on our websites or in our Game and Services or give you other reasonable notice before any material changes take effect. All other changes are effective upon posting.

13. Contact Us

If you have any questions about this Policy, or your dealings with our Game and Services, please contact us by sending an email to privacy@unknownworlds.com
This Privacy Policy has been translated into other languages for your convenience. In case of any discrepancies between the English version and the other versions, the English version shall prevail. However, Korean Privacy Policy shall prevail for users based in Korea.


Appendix. SUPPLEMENTAL TERMS – JURISDICTION SPECIFIC

This portion of our Policy applies to residents of the jurisdictions indicated below. In the event of a conflict between the Policy and this section, this section supersedes and controls.

1. EEA and UK

If you are in the European Economic Area (EEA) or the UK, you may lodge a complaint with an applicable data protection authority for your country or region where an alleged infringement of applicable data protection law occurs.

Our representative in the EU is VeraSafe Netherlands BV, located at Keizersgracht 555, 1017 DR Amsterdam, Netherlands. To contact them, please use the form available here: https://verasafe.com/public-resources/contact-data-protection-representative.

Our representative in the UK is VeraSafe United Kingdom Ltd., located at 37 Albert Embankment, London SE1 7TL, United Kingdom. To contact them, please use the form available here: https://verasafe.com/public-resources/contact-data-protection-representative.

1) International Data Transfer

If we transfer your data outside of the EEA to a country that is not recognized by the European Commission as ensuring an adequate level of data protection, we endeavor to apply suitable measures to safeguard your personal data in accordance with applicable data protection and privacy laws. These safeguards may include data transfer agreements implementing the latest standard contractual clauses (a form of data transfer agreement pre-approved by the European Commission as providing adequate safeguards for personal data). You may ask for a copy of such appropriate measures by contacting us as set out in this Policy. We otherwise transfer personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms.

2) Your Privacy Rights

You have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with may be that of your habitual residence, where you work, or where we are established.

2. Japan

If you are a resident in Japan, for any questions or issues in relation to the collection and handling of your personal information, you may send an email(privacy@unknownworlds.com). We will respond to your concerns and queries at the earliest and in compliance with Japanese Act on the Protection of Personal Information, and Japanese Telecommunications Business Act, etc.

1) Joint Use of Your Personal Data 

We may use your personal data jointly with our affiliates as follows.

a. Personal data used jointly
Any and all of your personal data that we collected in accordance with this Policy, whether directly, automatically or through third parties, including but not limited to; 

- Identifiers, such as platform ID, nickname, name, IP address, email address, postal address, phone number, date of birth, gender, country of residence, language, nationality, etc.,
- Internet or other electronic network activity information, such as browsing behavior while using our Game and Services (i.e. device model, OS version, MAC address, device ID) etc.
- Game information, such as information about crash report and system activity details(game setting, play date/time, etc.); and
- Transaction information, such as purchase date, items, etc.

b. Scope of joint users & Intention of the joint use
We can use your information jointly where such disclosure is essential to comply with a legal obligation or a lawful data access request, pursuant to a merger or acquisition, with our affiliates for the purpose described in this Policy, or where you have otherwise provided your consent or at your direction.

c. Purpose of use by the joint users 
For the purposes described specified in “3. How We Use Your Information” in this Policy.

d. Party responsible for management of the personal data 
We have designated the following department to remain responsible for responding to user inquiries regarding personal information and resolving any related complaints.

- Department: Privacy Dept.
- Contact Information: privacy@unknownworlds.com
- Address: 2121 Park Place, Ste 250 El Segundo, CA 90245

2) International Data Transfer   

If we transfer your data outside of Japan to a country that is not recognized by Personal Information Protection Commission as establishing a personal information protection system recognized to have equivalent to those in Japan, we endeavor to apply suitable measures to safeguard your personal data in accordance with applicable data protection and privacy laws. These safeguards may include data transfer agreements implementing the reasonable standard measures following the requirements of Section 1 of Chapter 4 in Japanese APPI. You may ask for a copy of such appropriate measures by contacting us. We otherwise transfer personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms. 

3) Your Privacy Rights

You have a right to request disclosure of your personal data retained by us (“Retained Personal Data”) and purpose of use thereof, disclosure of records of third parties transfer, correction, addition, deletion, and discontinuance of the use and third parties transfer of the Retained Personal Data. To make a request concerning your rights above, please contact us by sending an email to privacy@unknownworlds.com. In special cases (i.e. request your rights through mailbox, etc.), we may demand a fee when you request your rights.

4) Cookies and Related Technologies

We may use cookies and related technologies when you use our Services to analyze user’s interests and provide you with essential features, etc. Here is additional information about cookies and related technologies that we use in our Game and Services.

a. Google Analytics

- Items to be sent after conversion: device information (device ID, OS, IP address, etc.), coarse location, browser information (cookie ID, date and time, user agent, language, network information, activity, etc.)
- Destination company: Google LLC
- Purpose of use of sender: To improve and optimize service, to analyze users’ trend, to measure the effectiveness of advertising
- Purpose of use of destination: To measure the effectiveness of advertising and to improve products, to analyze and research how the service have been used, to notify users about the services of providers and its partners

3. United States

1) Privacy Rights for United States Users

Several U.S. states provide their residents with rights to:

a. Confirm whether we process their personal information;
b. Access and delete certain personal information;
c. Take their data from one location to another (data portability);
d. Opt-out of personal data processing for targeted advertising and sales;
e. Correct inaccuracies in their personal information, taking into account the nature of the information and the purpose of the processing; and
f. Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights submit a request form to our email. To appeal a decision regarding a consumer rights request, follow the instructions in the written notice we will provide to you.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: (e-mail: privacy@unknownworlds.com). However, please know we do not currently sell data triggering that statute’s opt-out requirements.

2) California

If you are a California resident, you may have additional rights as detailed below. Within the preceding 12 months, we have collected or disclosed the following categories of personal information about you:

a. Identifiers, such as platform ID, nickname, name, email address, postal address, phone number, date of birth, gender, country of residence, etc.
- How collected: When you access or play our Game or Services, we collect this directly from you.
- How disclosed: With our affiliates and service providers (e.g., platform service provider, block cheating tool service provider, cloud storage service provider, payment service provider, online survey service provider, customer service provider).

b. Characteristics of protected classifications such as sex, date of birth, language, nationality, etc.

- How collected: When you access or play our Game or Services, we collect this directly from you.

- How disclosed: With our affiliates and service providers (e.g., platform service provider, cloud storage service provider, marketing platform service provider, online survey service provider, customer service provider).

c. Internet or other similar network activity, such as browsing behavior while using our Game and Services (e.g., device model, OS version, MAC address, device ID, game information, etc.), identifiers such as IP address.

- How collected: When you access or play our Game or Services, we collect this automatically.
- How disclosed: With our affiliates and service providers (e.g., platform service provider, cheating tool service provider, cloud storage service provider, customer service provider).

d. Geolocation information obtained by IP address.

- How collected: When you access or play our Game or Services, we collect this automatically.
- How disclosed: With our affiliates and service providers (e.g. platform service provider, block cheating tool service provider, cloud storage service provider, payment service provider, customer service provider).

e. Commercial information, such as purchase date, items, etc.

- How collected: When you purchase items in Game or Services, we should automatically collected from third parties

- How disclosed: With our affiliates and service providers (e.g., platform provider, cloud storage service provider, payment service provider, customer service provider).
We determine the retention period for each of the categories of personal information listed above based on our business or commercial purposes for obtaining the information, our legal or regulatory requirements applicable to such information, and in relation to litigation or to protect our rights.

- Your California Privacy Rights

You may exercise the following rights at any point in time in connection with your personal information. To exercise such rights, please email us at privacy@unknownworlds.com or visit our support page to request your rights.

Please note that at least your email address will be required to submit a request, and additional information may be required so we can verify you. If you exercise your rights via email, you must specify the right(s) you wish to exercise.

We will verify your identity and respond to your request within 45 calendar days. If necessary, we may take up to an additional 45 days to respond, for a maximum total of 90 days from the day the request is received, in which case we will notify you to explain the reason for the delay.

a. Right to Know & Right to Access
You have the right to request the following information from us up to two times within a 12-month period:
- the categories of personal information that we have collected from you over the past 12 months, and the specific pieces of personal information we have collected from you;
- the categories of sources from which personal information was collected;
- the business or commercial purposes for which personal information is collected;
- the categories of personal information that we have disclosed for a business purpose or sold during the past 12 months; and
- the categories of third parties to whom the information was disclosed or sold (if applicable).

b. Right to Delete
You have the right to request that the personal information collected from you be deleted.

c. Right to Correct
You have the right to correct your personal information. You can edit your personal information via email to privacy@unknownworlds.com.

d. Right to Non-Discrimination
You have the right not to be discriminated against for exercising these privacy rights.

e. Right to opt-out of Selling and Sharing
You have the right to opt-out of the selling and sharing of your personal information as defined by California law by requesting that your personal information not be sold or shared in any form. With respect to targeted advertising, you can control the sharing of your personal information for targeted advertising purposes through our website by opting out from advertising cookies through the cookie banner.

HOWEVER, WE HAVE NOT “SOLD” PERSONAL INFORMATION TO THIRD PARTIES AS THAT TERM IS DEFINED BY THE CCPA WITHIN THE PAST 12 MONTHS. ALSO, WE HAVE NOT “SHARED” PERSONAL INFORMATION WITH THIRD PARTIES FOR THE PURPOSE OF CROSS-CONTEXT BEHAVIORAL ADVERTISING.

f. Rights for California Minors
Minors under the age of 16 have the right to request the deletion, correction or copies of information publicly posted by you, such as on forums or bulletin boards.

g. Shine the Light
You have the right to request the categories of the personal information that we disclosed to third parties for their direct marketing purposes during the past 12 months and information on the relevant third parties. Furthermore, you may also request that your personal information not be disclosed to third parties for their direct marketing purposes.

h. Limit Use and/or Disclosure of Sensitive Personal Information
You have the right to limit our use of your sensitive personal information. However, WE DO NOT USE YOUR SENSITIVE PERSONAL INFORMATION for purposes that require us to offer this limitation option. If we collect your sensitive personal information, we will get your consent.

- Authorized Agent

You may designate another person or entity (“authorized agent”) to act on your behalf in connection with your request for rights that are guaranteed by the CCPA. An authorized agent is a natural person or business entity registered with the Secretary of State to conduct business in California that you have authorized to act of your behalf to make a request to know or to delete.
To use an authorized agent for your request, we require that you provide signed permission to your agent. Your authorized agent can submit a request to know or delete by sending an email to privacy@unknownworlds.com. If you contact us, we can offer you an authorized form for your agent to submit.

The above requirement does not apply should your agent have power of attorney pursuant to Probate Code sections 4000 to 4465. Please note that we may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf. Under the CCPA, your agent is responsible for implementing and maintaining reasonable security procedures and practices to protect your information and use your personal information only for the purpose of fulfilling your request.

If you have any questions about this Policy, or about exercising your rights described above, you can contact us by email at privacy@unknownworlds.com.

https://subnautica.com/en/policy/privacy