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By clicking the "I have read and agree to the Ulna Online Software License Agreement and Use" field on the registration page, the User or his/her/its parents/guardians, when applicable, will be manifesting broad and definitive ACCEPTANCE with all terms, clauses and conditions of the Software License Agreement and Game Rules, for which reason Ulna Produção Interactive Inc. recommends that, before expressing his/her/its agreement, the User, assisted or represented by his/her/its parents or guardians, as the case may be, should carefully read the aforementioned document, which follows:
::Ulna Interactive Production Inc:
ULNA ONLINE SOFTWARE USE LICENSE AGREEMENT
I. Of the Parties
Parts of this License Agreement are parts of the ULNA ONLINE Software (hereinafter referred to as the "License Agreement"):
a. Ulna Produçao, a company duly organized and existing according to the laws of Brazil, with headquarters in Rio de Janeiro.
b. For the purposes of this Agreement, User(a) of the Game ("User") is the person identified at the time of filling out the "REGISTRATION" form, data which are personal and non-transferable and are presumed to be true for all purposes and effects of law, the User being solely and directly liable for such veracity. Through registration, the User must create a User account ("User Account") and a password ("Password") which will be the personal and non-transferable identification of each User Account. Additionally, the User must choose a username ("Username") and a password to create a game account ("Game Account"). Each User Account and associated Gambling Account are assigned a unique, individual identification number by the gaming service system.
II. General Clauses and Conditions
1. Basic Requirements
1.1 Upon adherence to this Agreement, Ulna Produção shall, in the best form of law, grant the User a non-exclusive, non-transferable license to use the ULNA ONLINE Game ("Game") in the Brazilian Territory for an indefinite term.
1.2 The User must verify that he/she has the necessary requirements for access and use of the Game, which are available on the Site.
1.3 The Software of the Game ("Software") will be available to the User, by ULNA PRODUÇÃO, on the Website. The User acknowledges and agrees that it may be necessary to update the Software from time to time at ULNA PRODUÇÃO's sole discretion.
2. Age Classification
2.1. The Ministry of Justice classifies the game for over 14 years.
2.2 If the User is under 18 years of age, the registration of a User Account and adherence to this License Agreement must be made with the representation or assistance of the parent or guardian.
3. Registration of the User Account
3.1. The User must register his/her User Accounts always associated to an electronic address ("e-mail").
3.2 In accordance with clause 21 of this Agreement, the User acknowledges that the User Account is only the vehicle for access to the software and that the license granted is for access to use the virtual items, not being able to transmit ownership of the software (or the account, characters or virtual items), which remain the property of Ulna Production and/or its partners.
4. User and Clan Identification
4.1 The User is not allowed to choose a name ("User Name") that is already in use. The User is not allowed to choose a character name ("Character Name") that may be illegal, protected by intellectual property rights, obscene, considered inappropriate by ULNA PRODUCTION, already in use, or that violates laws of the Federative Republic of Brazil or rights of third parties. If aULNA PRODUCTION identifies that the name does not comply with the above, ULNA PRODUCTION will apply the punishment and procedure in accordance with the rules of the game and table of punishments published on the site.
4.2. The User will only be known and identified in the game through his/her Character Name(s). Any disclosure of your User Name or your true identity is the sole and exclusive responsibility of the User.
4.3 In order to ensure the smooth running of the Game, the User expressly authorizes ULNA ONLINE to disclose his/her or her Character Name on the Site, in the event that any of the penalties provided for the ULNA ONLINE Game, as well as for participation in events, promotions, etc., are applied.
4.4 The choice of the name of the Clan within the game is subject to the same rules and restrictions provided in clause 4.1 (
4.5. The choice of any name or title by the mechanics of the game, for example, for mascots or groups, is subject to the same rules and restrictions provided in clause 4.1 above.
5. The care of Passwords and Accounts
5.1. The User must keep his/her Password confidential. If the User has reason to believe that his/her Password was somehow discovered by a third party, he/she should change it immediately on the Site and contact the support center through the Site.
5.2 The User agrees that the account is individual and the User is responsible for all acts performed through his/her User and Game Accounts, and that ULNA PRODUCTION does not protect him/her against the unauthorized use of his/her Accounts.
5.3 The User is responsible for any incident resulting from the disclosure of his/her Password to a third party - intentionally or by carelessness - and ULNA PRODUÇÃO recommends that the User takes some measures to protect the Password, such as, but not limited to:
a) not write your password on logical papers or files;
b) not to use passwords that are easily deciphered, such as: date of birth, license plate, etc;
c) not to lend or share the password with other Users;
d) change the password periodically.
5.4 ULNA PRODUCTION shall not be responsible for any personal information that the User discloses to third parties, including his/her User Name and Password. ULNA PRODUÇÃO will not be responsible for any damage that the User may suffer as a result of disclosing his/her personal information.
6. Information Provided
6.1 It is the responsibility of the user to provide true, accurate and correct information at the time of registration, as well as to keep it up to date. This includes a valid e-mail address accessible by the user.
6.2 ULNA PRODUÇÃO reserves the right not to change the data that prove the ownership of the player's account, being them: the registration name and date of birth. Any corrections may be made, provided they do not imply a change of ownership of the account.
7. Essential Requirements
7.1 These are essential requirements for using the Game:
(i) Registration;
(ii) a valid electronic address ("e-mail");
(iii) a User Account;
(iv) a Play Account;
(v) the use of an installation (hardware and software) compatible with the technical configurations informed by ULNA PRODUÇÃO on the Site;
(vi) the installation of the Software on the computer;
(vii) the access to the Internet compatible with the technical configurations informed by ULNA PRODUCTION on the Site;
(viii) the unlocking of systems that prevent the User from accessing the Game.
8. From the Electronic Address ("e-mail") Valid
8.1 It is essential for the registration of the User Account and for access to the Game itself that the User has a valid e-mail address. ULNA PRODUCTION recommends that the User make sure that his/her e-mail box is able to receive messages from ULNA PRODUCTION.
8.2 The User agrees that ULNA PRODUCTION uses the e-mail informed to send information about the Game, general information or any other notification that may be necessary.
8.3 The User must validate his/her e-mail address through the website to demonstrate that the e-mail address associated with the account is correct and that the User has access to the e-mail address before the User tries to obtain credits ("Credits").
9. From User's Internet Access
9.1 ULNA PRODUCTION does not provide Internet access, and the User is responsible for all costs associated with his/her Internet connection.
10. From ULNA ONLINE Access Servers.
10.1 To access the ULNA ONLINE game software, the User must choose one of the access servers listed in clause 10.2, and cannot transfer virtual items, characters and/or experience ("XP") obtained in the game between the servers.
10.2 The User will be provided with two different access servers to the game software, each with specific characteristics. They are:
10.3 ULNA PRODUCTION reserves the right to modify the conditions and prices of access to the servers, previously disclosing information and clarifications on the subject.
11. Acquisition of special items
11.1 ULNA PRODUCTION provides users with special items ("Special Items") that can be obtained through specific credits ("Credits").
11.1.1 Special Items sold on the site may be obtained through a specific type of credit called DIAMOND ("DIAMOND").
11.2 Credits on DIAMOND will be available in the User Account indicated by the User at the time of purchase.
11.3 On the site, the User may exchange credits on DIAMOND for special items. Users should consult the table on the site with the prices in DIAMOND for special items that can be purchased with DIAMOND.
11.4 DIAMOND credits are not linked to the user account and are transferable.
12. Purchase and Payment of Credits On-Line
12.1 The User may purchase DIAMOND through the Site. Payment of credits acquired online may be made in the following ways:
(i) by means of an authorized and valid credit card.
(ii) by means of electronic transfer of funds, performed by the User through "Internet Banking".
(iii) by means of a bank ticket.
12.2 By electing to pay through one of the above modalities, the User will be expressing his/her/its decision to purchase DIAMOND as defined herein.
12.3 ULNA PRODUÇÃO may also make on-line credits available at other accredited and related Internet sites on the Site. Accredited resellers are only those listed on the Site.
12.4 The User declares to be aware that they are not allowed:
(i) the exchange and/or commercialization between users involving money or real world values;
(ii) the acquisition of virtual items and/or components of the Game Software outside the conditions established in this contract (that is, purchase of credits (VIP, DIAMOND) and/or virtual items with third parties outside the accredited network).
12.4.1 Non-compliance with this clause will be considered a violation of the terms of this contract and will imply the permanent blocking of the user accounts of the users involved in the transaction. Any questions about the accredited network or the regularity of the transaction should be directed to the Customer Support Center.
12.5 ULNA PRODUCTION may not make available to the User or be responsible for credits, DIAMONDS purchased outside the accredited resellers.
12.7 ULNA PRODUCTION reserves the right to modify the forms of payment and authorized credit cards at any time, disclosing such information on the website.
12.8 Any and all problems with the means of payment chosen by the User must be immediately reported to ULNA PRODUÇÃO by the User through the Support Center.
12.9 In case the User is under 18 years of age, the purchase of credits must be made together with and in the presence of the parents and/or guardians, according to the warnings of the game website.
13. Purchase of Credits with Prepaid Cards
14. Interruption of Services
14.1 ULNA PRODUCTION reserves the right to interrupt access to the Game periodically in a regularly scheduled manner with prior notice to the Users, in order to perform any kind of maintenance necessary for the proper running of the Game.
14.2. ULNA PRODUCTION reserves the right to interrupt access to the Game, regardless of prior notice to the Users, whenever, as a matter of urgency, corrective intervention is necessary.
14.3 The User agrees that, in addition to the preventive and/or corrective maintenance foreseen above, access to the Site and the Game may also be interrupted for reasons of Force Majeure, Unforeseeable Event and any other reason beyond ULNA PRODUCTION's control and will. ULNA PRODUCTION is not responsible for the interruption of the Service, delays or failures resulting from any cause beyond its control.
15. Updating the Game Safety System
15.1 ULNA PRODUCTION will make its best technical efforts in order to carry out all the evaluations and the preventive and corrective measures to protect the integrity of its services.
16. Of the Unacceptable Conduct set forth in the Code of Conduct
16.1. In order to ensure the good coexistence of Users in the Game, ULNA PRODUCTION will not allow Users to perform Unacceptable Conduct and, when this occurs, ULNA PRODUCTION reserves the right to apply the corresponding punishment according to the Table of Punishments and list of Unacceptable Conduct of the Game. In order to maintain the level of loyalty among the participants in the Game, ULNA PRODUCTION requests the cooperation of Users in notifying the occurrence of Unacceptable Conduct, which will be subject to ULNA PRODUCTION Sanctions. Check the Unacceptable Conduct on the Site.
16.2. The Unacceptable Conduct and Table of Penalties are listed, for example, on the Site. ULNA PRODUCTION may adapt or include new Unacceptable Pipes, always for the benefit of the game. Any adaptations or additions to the User will be made through the Site. It is the User's responsibility to keep informed about updates to the Rules of Conduct and the Forum.
16.3 The User shall fully respect the rules of the Code of Conduct of the Site and Forum of the Game that are available on the Site. Failure to comply with such rules will result in the application of the respective punishment(s).
16.4 The User declares that he/she is aware of and agrees with the penalties provided in the Code of Conduct of the Site and Forum.
16.5 The use of any illegal programs, systems, routines, computers or automated devices with the ULNA PRODUCTION Game, Service or Sites is strictly prohibited and may result in legal actions in accordance with the country's current regulations and the Computer Fraud and Abuse Act. Failure to comply with these rules may result in legal action in accordance with the law, with the respective and applicable punitive damages.
17. ULNA PRODUCTION's Rights in the Face of Unacceptable Conduct
17.1. ULNA PRODUCTION shall have the right to review and delete from the Site any content, messages or other communications that it deems to be deriving from Unacceptable Conduct, being its decision the judgment of what is considered offensive, illegal, or cause usurpation of rights, harm or threaten the safety of another User.
17.2. In case of practice of any of the Unacceptable Conduct, besides applying the corresponding penalties to the User, ULNA PRODUCTION may disclose to the police, administrative or judicial authorities, the registration data of Users who have committed any act that implies in violation of the laws of the Federative Republic of Brazil or the rights of interested third parties.
18. From Punishment to User
18.1 The punishment to the user for performing Unacceptable Conduct within the game and the forum may consist of:
18.1.1 Warning the offender of Unacceptable Conduct;
18.1.2. suspension for a determined period of time of the User Account or Game Account, disabling access to the Game Software;
18.1.3. termination of virtual assets (items, zenys and special items) that are under the possession of the character, Player Account or the User Account at the time of the imposition of punishment, regardless of their true or alleged ownership; or,
18.1.4 Cancellation of the Playing Account, in the cases provided for in the Punishments Table in force, applying the provisions of item 19.1.2, letter (a).
18.1.5 Cancellation of the User Account, and Game Accounts associated to the User Account in the case of Chargeback, or in cases where they are in violation of the rules of conduct published on the site.
18.2 The penalties applied by ULNA PRODUCTION are based on the violation, by the User, of any of the rules provided in this contract, the rules of conduct of the game and/or the forum.
18.3 Any punishment applied will be communicated by e-mail. ULNA PRODUCTION will send notification to the player to the e-mail registered by the User and associated with his/her User Account in the company database. The evidence will be sent to the User upon request, which must be made in contact with the Customer Service Center.
19. Contract Termination:
19.1 The contractual rescission with the cancellation of the "User Account" and "Game Account" before the credits acquired have been completed and/or consumed will take place under the following hypothesis and conditions:
19.1.1 By withdrawal of the consumer: when the consumer, at any time, requests the rescission of the contract.
19.1.2 For the practice of Unacceptable Conduct: when the consumer violates any Rule of Conduct of the Game and/or the Forum whose punishment results in the suspension of the "Game Account", in the form of the Table of Punishments. In case of suspension of a Player Account, ULNA PRODUCTION may terminate User Accounts and related Player Accounts if it has been determined that they are also in violation of the Rules of Conduct of the Game.
(a) In case of cancellation of the "User Account" due to violation of the Rules of Conduct of the Game and/or the Forum contained in the website, by the consumer, there will be no refund of amounts not yet consumed.
19.2 Credits, characters and/or game items and/or any other virtual elements shall not be refunded to the consumer on the occasion of the eventual termination of this contract, regardless of the reasons that cause the termination of the relationship between the user and ULNA PRODUCTION.
20. Termination of Operations:
20.1 ULNA PRODUCTION reserves the right to terminate the operations of the ULNA ONLINE Game by governmental or judicial decision that determines the termination of the same and/or for reasons of force majeure, beyond the control of ULNA PRODUCTION.
20.2 ULNA PRODUCTION reserves the right to terminate the operations of the ULNA ONLINE Set. In this case, ULNA PRODUCTION will notify the User 30 days in advance and assure the User the right to consume the remaining credits during the period prior to closing the ULNA ONLINE SET operations.
21. Intellectual Property
21.1 User expressly acknowledges that the ULNA ONLINE Software, together with the logos, trademarks, insignia, symbols, distinctive signs, documentation and any other materials related to such computer programs, constitute, as the case may be, copyright, trade secrets, and/or proprietary rights of ULNA PRODUCTION or its licensors, such rights being protected by national and international legislation applicable to intellectual property, copyrights and trade and industry secrets, especially for what it contains Laws Nos. 9,609 and 9,610 of February 19, 1998. Under no circumstances will these assets and rights be transferred to the User, either as a result of the acquisition of the license of use inherent to the ULNA ONLINE Software, or as a result of its use.
21.2 The distribution of the ULNA ONLINE Software is exclusive to ULNA PRODUCTION and its official partners. It is expressly forbidden to the User and to third parties, under penalty of the law: sell; rent; lease; cede; donate; reproduce; adapt; translate; give in guarantee; allow pledge; offer in lending; transfer; transmit; allow shared use; make available for access or use by third parties either online or in any other way; to do, to give permission for it to be done or to contribute for decompilation, reengineering, reverse engineering, modification of the characteristics, expansion, alteration, mixing or incorporation in any other programs or systems; finally, to alienate totally or partially, temporarily or permanently, for free or onerous, under any modalities, forms or titles the ULNA ONLINE Software.
22. Responsibility of ULNA PRODUCTION
22.1 If the user indicates any defect in the computer support(s) containing the installation software and/or in the inherent documentation, ULNA PRODUCTION will replace the media and/or documentation considered defective.
22.2 The User agrees that ULNA PRODUCTION is not responsible for threats, content or defamatory, obscene, offensive or illegal conduct of third parties or any user, violation of rights, including intellectual property rights.
22.3 ULNA PRODUCTION takes all measures to maintain a good level of cordiality and decorum among its users in the game environment and, under no circumstances will it be held responsible for any acts contrary to such policy practiced by users or third parties.
22.4 Limitations of Responsibility.
22.4.1 The User agrees that ULNA PRODUCTION will not assume or have any responsibility for any actions of ULNA PRODUCTION or its content providers or other licensors with respect to the conduct, communication or content of the services. ULNA PRODUCTION shall not be liable for any indirect, incidental, special, punitive, exemplary or consequential damages (including, without limitation, loss of profits, business interruption, loss of business information or any other pecuniary damages) in connection with the services or products offered by ULNA PRODUCTION. All liability of ULNA PRODUÇÃO and legal remedies with respect to the use of its services and all content and software developed by or for ULNA PRODUÇÃO services that may be defective using a media chosen by ULNA PRODUÇÃO services shall be limited to an amount equal to the total amount paid by the user for the defective service subtracted by an amount equal to the value of the service for the time for which it operated correctly. ULNA PRODUCTION's liability to the User for any and all breaches of this contract is limited only to the total amount of DIAMONDS remaining in the User's Account.
22.4.2 Since some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, ULNA PRODUÇÃO's liability shall be limited to the maximum limit allowed by law.
23. Indemnification
You agree to indemnify, defend and hold harmless ULNA PRODUCTION and its subsidiaries, affiliates, officers, directors, employees, shareholders, agents, Service Provider customers, customers and subcontractors from and against any damages, claims, demands, costs or expenses (including reasonable legal costs) claimed by any third party due to or in connection with your conduct on the Service, Content, violation of this Agreement, or violation of any other rights of another User. ULNA PRODUCTION reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User, which will not waive the User's indemnification obligations.
24. Disclaimer of Warranties
You explicitly agree that the service and content is being provided "as is" and "as available," and that you make use of the service at your own risk and responsibility. ULNA PRODUCTION and all its official partners explicitly disclaim all warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property, or other legal violations. ULNA PRODUCTION and all its official partners do not warrant that the service will meet your requirements or that the service will be uninterrupted, timely, secure or error-free. ULNA PRODUÇÃO and all its official partners do not offer any guarantee or promise of the results that may be obtained through the use of the service, that the results obtained from such use will be reliable or accurate, or that the quality of any products, services, information or any material purchased or obtained by the user through the service will meet their expectations. ULNA PRODUÇÃO does not guarantee that defects in its software will be corrected or that the sites or servers made available will be free of viruses or any other harmful components. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the service is done at your own risk and that you will be solely responsible for any damage to your computer system or loss of data resulting from downloading such material or data. No advice or information, whether oral or written, obtained from ULNA PRODUCTION or any official partner, or through the service, will create any warranty bond that is not explicitly communicated in the contract. You agree that ULNA PRODUCTION cannot be held responsible for anything that occurs or results from access to the WarpPortal service.
25 - Medical Care
25.1 It is known that a very small percentage of individuals may experience epileptic seizures when exposed to certain patterns by flashing lights, certain types of noise, prolonged reading, sleep deprivation, fatigue, hypoglycemia (low blood sugar), etc. Exposure to certain patterns with computer games or video games can induce a seizure in these individuals. In addition, certain circumstances may induce symptoms of epilepsy even in people who have no history of epileptic outbreaks. If you, or any member of your family, has epilepsy, consult your doctor before playing.
25.2 The User must IMMEDIATELY interrupt the game and consult his doctor if he presents symptoms such as: absence crisis; perception distortions, uncontrolled movements of a part of the body, sudden fear, nausea, hearing and/or vision misrepresentations or loss of consciousness.
26. General Provisions
26.1 This License Agreement, which shall be construed in conjunction with the Site and Forum Rules of Conduct, Table of Penalties, Account Policy and other documents pertaining to the Game, is the only instrument governing the relationship between ULNA PRODUCTION and the User, and this document supersedes any prior instruments between ULNA PRODUCTION and the User and shall not prevail over any additional terms and conditions of which the User is notified by ULNA PRODUCTION. ULNA PRODUCTION may change this License Agreement and at any time at its sole discretion, and such change shall become effective as of its disclosure through the official website. Each time the User agrees with this Agreement, he/she will be ratifying his/her/its broad and unrestricted acceptance of all of its terms and conditions, as well as all of the changes that the License Agreement may receive.
26.2 In the event that any provision of this License Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired. In this case, the provision considered invalid, illegal or inapplicable shall be replaced by another that leads the parties to the same economic and legal result desired.
26.3 The parties acknowledge and declare that the non-exercise or delay in exercising any right assured to them by this License Agreement or by the law shall be considered a mere liberality and shall not constitute novation or waiver of these rights or the other clauses herein. The waiver, by either Party, of any such rights shall be construed restrictively.
27. Violations
27.1 Please report any violations of the Terms of Contract to the responsible departments using the support system on the official website.
Rio de Janeiro, January 27, 2021.
::Ulna Interactive Production Inc:
ULNA ONLINE SOFTWARE USE LICENSE AGREEMENT
I. Of the Parties
Parts of this License Agreement are parts of the ULNA ONLINE Software (hereinafter referred to as the "License Agreement"):
a. Ulna Produçao, a company duly organized and existing according to the laws of Brazil, with headquarters in Rio de Janeiro.
b. For the purposes of this Agreement, User(a) of the Game ("User") is the person identified at the time of filling out the "REGISTRATION" form, data which are personal and non-transferable and are presumed to be true for all purposes and effects of law, the User being solely and directly liable for such veracity. Through registration, the User must create a User account ("User Account") and a password ("Password") which will be the personal and non-transferable identification of each User Account. Additionally, the User must choose a username ("Username") and a password to create a game account ("Game Account"). Each User Account and associated Gambling Account are assigned a unique, individual identification number by the gaming service system.
II. General Clauses and Conditions
1. Basic Requirements
1.1 Upon adherence to this Agreement, Ulna Produção shall, in the best form of law, grant the User a non-exclusive, non-transferable license to use the ULNA ONLINE Game ("Game") in the Brazilian Territory for an indefinite term.
1.2 The User must verify that he/she has the necessary requirements for access and use of the Game, which are available on the Site.
1.3 The Software of the Game ("Software") will be available to the User, by ULNA PRODUÇÃO, on the Website. The User acknowledges and agrees that it may be necessary to update the Software from time to time at ULNA PRODUÇÃO's sole discretion.
2. Age Classification
2.1. The Ministry of Justice classifies the game for over 14 years.
2.2 If the User is under 18 years of age, the registration of a User Account and adherence to this License Agreement must be made with the representation or assistance of the parent or guardian.
3. Registration of the User Account
3.1. The User must register his/her User Accounts always associated to an electronic address ("e-mail").
3.2 In accordance with clause 21 of this Agreement, the User acknowledges that the User Account is only the vehicle for access to the software and that the license granted is for access to use the virtual items, not being able to transmit ownership of the software (or the account, characters or virtual items), which remain the property of Ulna Production and/or its partners.
4. User and Clan Identification
4.1 The User is not allowed to choose a name ("User Name") that is already in use. The User is not allowed to choose a character name ("Character Name") that may be illegal, protected by intellectual property rights, obscene, considered inappropriate by ULNA PRODUCTION, already in use, or that violates laws of the Federative Republic of Brazil or rights of third parties. If aULNA PRODUCTION identifies that the name does not comply with the above, ULNA PRODUCTION will apply the punishment and procedure in accordance with the rules of the game and table of punishments published on the site.
4.2. The User will only be known and identified in the game through his/her Character Name(s). Any disclosure of your User Name or your true identity is the sole and exclusive responsibility of the User.
4.3 In order to ensure the smooth running of the Game, the User expressly authorizes ULNA ONLINE to disclose his/her or her Character Name on the Site, in the event that any of the penalties provided for the ULNA ONLINE Game, as well as for participation in events, promotions, etc., are applied.
4.4 The choice of the name of the Clan within the game is subject to the same rules and restrictions provided in clause 4.1 (
4.5. The choice of any name or title by the mechanics of the game, for example, for mascots or groups, is subject to the same rules and restrictions provided in clause 4.1 above.
5. The care of Passwords and Accounts
5.1. The User must keep his/her Password confidential. If the User has reason to believe that his/her Password was somehow discovered by a third party, he/she should change it immediately on the Site and contact the support center through the Site.
5.2 The User agrees that the account is individual and the User is responsible for all acts performed through his/her User and Game Accounts, and that ULNA PRODUCTION does not protect him/her against the unauthorized use of his/her Accounts.
5.3 The User is responsible for any incident resulting from the disclosure of his/her Password to a third party - intentionally or by carelessness - and ULNA PRODUÇÃO recommends that the User takes some measures to protect the Password, such as, but not limited to:
a) not write your password on logical papers or files;
b) not to use passwords that are easily deciphered, such as: date of birth, license plate, etc;
c) not to lend or share the password with other Users;
d) change the password periodically.
5.4 ULNA PRODUCTION shall not be responsible for any personal information that the User discloses to third parties, including his/her User Name and Password. ULNA PRODUÇÃO will not be responsible for any damage that the User may suffer as a result of disclosing his/her personal information.
6. Information Provided
6.1 It is the responsibility of the user to provide true, accurate and correct information at the time of registration, as well as to keep it up to date. This includes a valid e-mail address accessible by the user.
6.2 ULNA PRODUÇÃO reserves the right not to change the data that prove the ownership of the player's account, being them: the registration name and date of birth. Any corrections may be made, provided they do not imply a change of ownership of the account.
7. Essential Requirements
7.1 These are essential requirements for using the Game:
(i) Registration;
(ii) a valid electronic address ("e-mail");
(iii) a User Account;
(iv) a Play Account;
(v) the use of an installation (hardware and software) compatible with the technical configurations informed by ULNA PRODUÇÃO on the Site;
(vi) the installation of the Software on the computer;
(vii) the access to the Internet compatible with the technical configurations informed by ULNA PRODUCTION on the Site;
(viii) the unlocking of systems that prevent the User from accessing the Game.
8. From the Electronic Address ("e-mail") Valid
8.1 It is essential for the registration of the User Account and for access to the Game itself that the User has a valid e-mail address. ULNA PRODUCTION recommends that the User make sure that his/her e-mail box is able to receive messages from ULNA PRODUCTION.
8.2 The User agrees that ULNA PRODUCTION uses the e-mail informed to send information about the Game, general information or any other notification that may be necessary.
8.3 The User must validate his/her e-mail address through the website to demonstrate that the e-mail address associated with the account is correct and that the User has access to the e-mail address before the User tries to obtain credits ("Credits").
9. From User's Internet Access
9.1 ULNA PRODUCTION does not provide Internet access, and the User is responsible for all costs associated with his/her Internet connection.
10. From ULNA ONLINE Access Servers.
10.1 To access the ULNA ONLINE game software, the User must choose one of the access servers listed in clause 10.2, and cannot transfer virtual items, characters and/or experience ("XP") obtained in the game between the servers.
10.2 The User will be provided with two different access servers to the game software, each with specific characteristics. They are:
10.3 ULNA PRODUCTION reserves the right to modify the conditions and prices of access to the servers, previously disclosing information and clarifications on the subject.
11. Acquisition of special items
11.1 ULNA PRODUCTION provides users with special items ("Special Items") that can be obtained through specific credits ("Credits").
11.1.1 Special Items sold on the site may be obtained through a specific type of credit called DIAMOND ("DIAMOND").
11.2 Credits on DIAMOND will be available in the User Account indicated by the User at the time of purchase.
11.3 On the site, the User may exchange credits on DIAMOND for special items. Users should consult the table on the site with the prices in DIAMOND for special items that can be purchased with DIAMOND.
11.4 DIAMOND credits are not linked to the user account and are transferable.
12. Purchase and Payment of Credits On-Line
12.1 The User may purchase DIAMOND through the Site. Payment of credits acquired online may be made in the following ways:
(i) by means of an authorized and valid credit card.
(ii) by means of electronic transfer of funds, performed by the User through "Internet Banking".
(iii) by means of a bank ticket.
12.2 By electing to pay through one of the above modalities, the User will be expressing his/her/its decision to purchase DIAMOND as defined herein.
12.3 ULNA PRODUÇÃO may also make on-line credits available at other accredited and related Internet sites on the Site. Accredited resellers are only those listed on the Site.
12.4 The User declares to be aware that they are not allowed:
(i) the exchange and/or commercialization between users involving money or real world values;
(ii) the acquisition of virtual items and/or components of the Game Software outside the conditions established in this contract (that is, purchase of credits (VIP, DIAMOND) and/or virtual items with third parties outside the accredited network).
12.4.1 Non-compliance with this clause will be considered a violation of the terms of this contract and will imply the permanent blocking of the user accounts of the users involved in the transaction. Any questions about the accredited network or the regularity of the transaction should be directed to the Customer Support Center.
12.5 ULNA PRODUCTION may not make available to the User or be responsible for credits, DIAMONDS purchased outside the accredited resellers.
12.7 ULNA PRODUCTION reserves the right to modify the forms of payment and authorized credit cards at any time, disclosing such information on the website.
12.8 Any and all problems with the means of payment chosen by the User must be immediately reported to ULNA PRODUÇÃO by the User through the Support Center.
12.9 In case the User is under 18 years of age, the purchase of credits must be made together with and in the presence of the parents and/or guardians, according to the warnings of the game website.
13. Purchase of Credits with Prepaid Cards
14. Interruption of Services
14.1 ULNA PRODUCTION reserves the right to interrupt access to the Game periodically in a regularly scheduled manner with prior notice to the Users, in order to perform any kind of maintenance necessary for the proper running of the Game.
14.2. ULNA PRODUCTION reserves the right to interrupt access to the Game, regardless of prior notice to the Users, whenever, as a matter of urgency, corrective intervention is necessary.
14.3 The User agrees that, in addition to the preventive and/or corrective maintenance foreseen above, access to the Site and the Game may also be interrupted for reasons of Force Majeure, Unforeseeable Event and any other reason beyond ULNA PRODUCTION's control and will. ULNA PRODUCTION is not responsible for the interruption of the Service, delays or failures resulting from any cause beyond its control.
15. Updating the Game Safety System
15.1 ULNA PRODUCTION will make its best technical efforts in order to carry out all the evaluations and the preventive and corrective measures to protect the integrity of its services.
16. Of the Unacceptable Conduct set forth in the Code of Conduct
16.1. In order to ensure the good coexistence of Users in the Game, ULNA PRODUCTION will not allow Users to perform Unacceptable Conduct and, when this occurs, ULNA PRODUCTION reserves the right to apply the corresponding punishment according to the Table of Punishments and list of Unacceptable Conduct of the Game. In order to maintain the level of loyalty among the participants in the Game, ULNA PRODUCTION requests the cooperation of Users in notifying the occurrence of Unacceptable Conduct, which will be subject to ULNA PRODUCTION Sanctions. Check the Unacceptable Conduct on the Site.
16.2. The Unacceptable Conduct and Table of Penalties are listed, for example, on the Site. ULNA PRODUCTION may adapt or include new Unacceptable Pipes, always for the benefit of the game. Any adaptations or additions to the User will be made through the Site. It is the User's responsibility to keep informed about updates to the Rules of Conduct and the Forum.
16.3 The User shall fully respect the rules of the Code of Conduct of the Site and Forum of the Game that are available on the Site. Failure to comply with such rules will result in the application of the respective punishment(s).
16.4 The User declares that he/she is aware of and agrees with the penalties provided in the Code of Conduct of the Site and Forum.
16.5 The use of any illegal programs, systems, routines, computers or automated devices with the ULNA PRODUCTION Game, Service or Sites is strictly prohibited and may result in legal actions in accordance with the country's current regulations and the Computer Fraud and Abuse Act. Failure to comply with these rules may result in legal action in accordance with the law, with the respective and applicable punitive damages.
17. ULNA PRODUCTION's Rights in the Face of Unacceptable Conduct
17.1. ULNA PRODUCTION shall have the right to review and delete from the Site any content, messages or other communications that it deems to be deriving from Unacceptable Conduct, being its decision the judgment of what is considered offensive, illegal, or cause usurpation of rights, harm or threaten the safety of another User.
17.2. In case of practice of any of the Unacceptable Conduct, besides applying the corresponding penalties to the User, ULNA PRODUCTION may disclose to the police, administrative or judicial authorities, the registration data of Users who have committed any act that implies in violation of the laws of the Federative Republic of Brazil or the rights of interested third parties.
18. From Punishment to User
18.1 The punishment to the user for performing Unacceptable Conduct within the game and the forum may consist of:
18.1.1 Warning the offender of Unacceptable Conduct;
18.1.2. suspension for a determined period of time of the User Account or Game Account, disabling access to the Game Software;
18.1.3. termination of virtual assets (items, zenys and special items) that are under the possession of the character, Player Account or the User Account at the time of the imposition of punishment, regardless of their true or alleged ownership; or,
18.1.4 Cancellation of the Playing Account, in the cases provided for in the Punishments Table in force, applying the provisions of item 19.1.2, letter (a).
18.1.5 Cancellation of the User Account, and Game Accounts associated to the User Account in the case of Chargeback, or in cases where they are in violation of the rules of conduct published on the site.
18.2 The penalties applied by ULNA PRODUCTION are based on the violation, by the User, of any of the rules provided in this contract, the rules of conduct of the game and/or the forum.
18.3 Any punishment applied will be communicated by e-mail. ULNA PRODUCTION will send notification to the player to the e-mail registered by the User and associated with his/her User Account in the company database. The evidence will be sent to the User upon request, which must be made in contact with the Customer Service Center.
19. Contract Termination:
19.1 The contractual rescission with the cancellation of the "User Account" and "Game Account" before the credits acquired have been completed and/or consumed will take place under the following hypothesis and conditions:
19.1.1 By withdrawal of the consumer: when the consumer, at any time, requests the rescission of the contract.
19.1.2 For the practice of Unacceptable Conduct: when the consumer violates any Rule of Conduct of the Game and/or the Forum whose punishment results in the suspension of the "Game Account", in the form of the Table of Punishments. In case of suspension of a Player Account, ULNA PRODUCTION may terminate User Accounts and related Player Accounts if it has been determined that they are also in violation of the Rules of Conduct of the Game.
(a) In case of cancellation of the "User Account" due to violation of the Rules of Conduct of the Game and/or the Forum contained in the website, by the consumer, there will be no refund of amounts not yet consumed.
19.2 Credits, characters and/or game items and/or any other virtual elements shall not be refunded to the consumer on the occasion of the eventual termination of this contract, regardless of the reasons that cause the termination of the relationship between the user and ULNA PRODUCTION.
20. Termination of Operations:
20.1 ULNA PRODUCTION reserves the right to terminate the operations of the ULNA ONLINE Game by governmental or judicial decision that determines the termination of the same and/or for reasons of force majeure, beyond the control of ULNA PRODUCTION.
20.2 ULNA PRODUCTION reserves the right to terminate the operations of the ULNA ONLINE Set. In this case, ULNA PRODUCTION will notify the User 30 days in advance and assure the User the right to consume the remaining credits during the period prior to closing the ULNA ONLINE SET operations.
21. Intellectual Property
21.1 User expressly acknowledges that the ULNA ONLINE Software, together with the logos, trademarks, insignia, symbols, distinctive signs, documentation and any other materials related to such computer programs, constitute, as the case may be, copyright, trade secrets, and/or proprietary rights of ULNA PRODUCTION or its licensors, such rights being protected by national and international legislation applicable to intellectual property, copyrights and trade and industry secrets, especially for what it contains Laws Nos. 9,609 and 9,610 of February 19, 1998. Under no circumstances will these assets and rights be transferred to the User, either as a result of the acquisition of the license of use inherent to the ULNA ONLINE Software, or as a result of its use.
21.2 The distribution of the ULNA ONLINE Software is exclusive to ULNA PRODUCTION and its official partners. It is expressly forbidden to the User and to third parties, under penalty of the law: sell; rent; lease; cede; donate; reproduce; adapt; translate; give in guarantee; allow pledge; offer in lending; transfer; transmit; allow shared use; make available for access or use by third parties either online or in any other way; to do, to give permission for it to be done or to contribute for decompilation, reengineering, reverse engineering, modification of the characteristics, expansion, alteration, mixing or incorporation in any other programs or systems; finally, to alienate totally or partially, temporarily or permanently, for free or onerous, under any modalities, forms or titles the ULNA ONLINE Software.
22. Responsibility of ULNA PRODUCTION
22.1 If the user indicates any defect in the computer support(s) containing the installation software and/or in the inherent documentation, ULNA PRODUCTION will replace the media and/or documentation considered defective.
22.2 The User agrees that ULNA PRODUCTION is not responsible for threats, content or defamatory, obscene, offensive or illegal conduct of third parties or any user, violation of rights, including intellectual property rights.
22.3 ULNA PRODUCTION takes all measures to maintain a good level of cordiality and decorum among its users in the game environment and, under no circumstances will it be held responsible for any acts contrary to such policy practiced by users or third parties.
22.4 Limitations of Responsibility.
22.4.1 The User agrees that ULNA PRODUCTION will not assume or have any responsibility for any actions of ULNA PRODUCTION or its content providers or other licensors with respect to the conduct, communication or content of the services. ULNA PRODUCTION shall not be liable for any indirect, incidental, special, punitive, exemplary or consequential damages (including, without limitation, loss of profits, business interruption, loss of business information or any other pecuniary damages) in connection with the services or products offered by ULNA PRODUCTION. All liability of ULNA PRODUÇÃO and legal remedies with respect to the use of its services and all content and software developed by or for ULNA PRODUÇÃO services that may be defective using a media chosen by ULNA PRODUÇÃO services shall be limited to an amount equal to the total amount paid by the user for the defective service subtracted by an amount equal to the value of the service for the time for which it operated correctly. ULNA PRODUCTION's liability to the User for any and all breaches of this contract is limited only to the total amount of DIAMONDS remaining in the User's Account.
22.4.2 Since some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, ULNA PRODUÇÃO's liability shall be limited to the maximum limit allowed by law.
23. Indemnification
You agree to indemnify, defend and hold harmless ULNA PRODUCTION and its subsidiaries, affiliates, officers, directors, employees, shareholders, agents, Service Provider customers, customers and subcontractors from and against any damages, claims, demands, costs or expenses (including reasonable legal costs) claimed by any third party due to or in connection with your conduct on the Service, Content, violation of this Agreement, or violation of any other rights of another User. ULNA PRODUCTION reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User, which will not waive the User's indemnification obligations.
24. Disclaimer of Warranties
You explicitly agree that the service and content is being provided "as is" and "as available," and that you make use of the service at your own risk and responsibility. ULNA PRODUCTION and all its official partners explicitly disclaim all warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property, or other legal violations. ULNA PRODUCTION and all its official partners do not warrant that the service will meet your requirements or that the service will be uninterrupted, timely, secure or error-free. ULNA PRODUÇÃO and all its official partners do not offer any guarantee or promise of the results that may be obtained through the use of the service, that the results obtained from such use will be reliable or accurate, or that the quality of any products, services, information or any material purchased or obtained by the user through the service will meet their expectations. ULNA PRODUÇÃO does not guarantee that defects in its software will be corrected or that the sites or servers made available will be free of viruses or any other harmful components. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the service is done at your own risk and that you will be solely responsible for any damage to your computer system or loss of data resulting from downloading such material or data. No advice or information, whether oral or written, obtained from ULNA PRODUCTION or any official partner, or through the service, will create any warranty bond that is not explicitly communicated in the contract. You agree that ULNA PRODUCTION cannot be held responsible for anything that occurs or results from access to the WarpPortal service.
25 - Medical Care
25.1 It is known that a very small percentage of individuals may experience epileptic seizures when exposed to certain patterns by flashing lights, certain types of noise, prolonged reading, sleep deprivation, fatigue, hypoglycemia (low blood sugar), etc. Exposure to certain patterns with computer games or video games can induce a seizure in these individuals. In addition, certain circumstances may induce symptoms of epilepsy even in people who have no history of epileptic outbreaks. If you, or any member of your family, has epilepsy, consult your doctor before playing.
25.2 The User must IMMEDIATELY interrupt the game and consult his doctor if he presents symptoms such as: absence crisis; perception distortions, uncontrolled movements of a part of the body, sudden fear, nausea, hearing and/or vision misrepresentations or loss of consciousness.
26. General Provisions
26.1 This License Agreement, which shall be construed in conjunction with the Site and Forum Rules of Conduct, Table of Penalties, Account Policy and other documents pertaining to the Game, is the only instrument governing the relationship between ULNA PRODUCTION and the User, and this document supersedes any prior instruments between ULNA PRODUCTION and the User and shall not prevail over any additional terms and conditions of which the User is notified by ULNA PRODUCTION. ULNA PRODUCTION may change this License Agreement and at any time at its sole discretion, and such change shall become effective as of its disclosure through the official website. Each time the User agrees with this Agreement, he/she will be ratifying his/her/its broad and unrestricted acceptance of all of its terms and conditions, as well as all of the changes that the License Agreement may receive.
26.2 In the event that any provision of this License Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired. In this case, the provision considered invalid, illegal or inapplicable shall be replaced by another that leads the parties to the same economic and legal result desired.
26.3 The parties acknowledge and declare that the non-exercise or delay in exercising any right assured to them by this License Agreement or by the law shall be considered a mere liberality and shall not constitute novation or waiver of these rights or the other clauses herein. The waiver, by either Party, of any such rights shall be construed restrictively.
27. Violations
27.1 Please report any violations of the Terms of Contract to the responsible departments using the support system on the official website.
Rio de Janeiro, January 27, 2021.