PC Gamer
rel="bookmark"
title="Permanent Link to Red Orchestra 2 updated and reset, Tripwire explains what’s happening">RO2 - broken stats meet grim end

Red Orchestra 2: Heroes of Stalingrad has had broken experience and achievements since it launched, among a number of other problems. In a message to customers today, Tripwire admits, "...We've not done as well as we would have liked in the most important area to us - the happiness of all of our customers. To put it bluntly, the game had a rough launch. We've been working diligently since launch to get these issues sorted and have made great progress fixing issues with matchmaking, VOIP, and stability as well as improving performance. The final major area that we've been working on is stats, player progression and ranking."

Because players were wrongly credited for Audie Murphy-levels of heroism, Tripwire has decided to globally reset the stats for the game.

As I say farewell to my hundreds of undeserved kills and phantom sniper shots, Tripwire explains its position. "We have now fixed all of the major issues with the stats system and released an update yesterday to address these issues. Due to the problems with stats and players either earning stats and achievements that they didn't actually earn or earning stats at many times the intended rate, we are going to have to do a global reset of all stats for the game. This means all achievements, stats and player progression will be rolled back as if all players were new. This was not an easy decision for us to make, but one we felt we needed to do to preserve the integrity of the stats and ranking system, and to provide all of the players the best experience with the game over the long term."

Since this is going to erase a lot of progress, Tripwire have made the next few weeks a "double experience period" so players can quickly rank up to the levels they would have achieved if the experience system had not been broken. Tripwire has also created an achievement, "In B4 Reset" for those who play during this period, and hope to give some future rewards to people with this achievement.

It's not all bad news, however. Red Orchestra 2 is hands-down the biggest success Tripwire has ever had: "Within 2 days of the launch of the game it had surpassed the lifetime revenue of the original Red Orchestra that has been selling for over 5 years. The pre-sales and launch week sales of the game broke all company records, even beating out our hit game Killing Floor by a three-fold margin."
Community Announcements - [TW]Yoshiro
The stats reset has gone live. Players for the immediate future will be earning double experience to make up for lost time and will start at lvl 10 Honor. They will also gain the In B4 Reset achievement, we will be using that to reward players in the future.

We are continuing to work on improving the game and fix bugs.
Community Announcements - [TW]Yoshiro
The previously mentioned RO2 update is in Valve's hands and will be released soon. The stats reset will take place sometime tomorrow morning/afternoon time. The changelog is below:

Stats
-Fixed stats and acheivements being awarded when they shouldn't have been and sometimes not saving stats on ranked servers. This requires a global stat and achievement reset which will be happening soon.
-Fixed several number display issues in the profile menu and after action report
-Honor, class, and weapon experience are all currently doubled to help make up for stats lost to the reset
-A new achievement has been added which is unlocked simply by playing RO2 during the double xp for players affected by the stat reset

Gameplay
-Reloading can be interrupted by melee or switching weapons
-Fixed quick grenade not returning to the previously equipped weapon
-Fixed team wounding counting as kill
-Fixed kill assists not showing up all the time
-Fixed Countdown Time to Beat being always 0
-Fixed timers showing wrong numbers in the single player campaign
-Fixed tank AI being able to see through smoke
-Fixed tank cannon smoke shells not blocking any AI vision

Stability & Performance
- Major optimization pass on all maps should increase performance across the board
- Reduced Alt-Tab crashing
- Fixed post-processing preset resetting itself in the video settings menu
- Fixed glowing outline/rainbow colors around the screen for certain machines
- Fixed a bug causing all audio to cut out after a map change
- Graphical improvements to environments, weapons and vehicle interior - areas or vehicles/weapons not in direct sunlight now have working specularity which will help make normal maps more visible and textures to look less flat
- New Umbra release and optimization
- General CPU optimizations

Server
-Fix for commandline setting of webadmin values not saving after multiple map changes
Oct 3, 2011
Community Announcements - [TW]Yoshiro
So we planned on putting this press release out as soon as we put out the update that fixed the stats. But since the achievement "In B4 Reset" found its way into to public already, I'll go ahead and post this up here now so you guys know what is coming up. You'll likely see a modified version of this press release come out in the next few days when we release the update. And this is the current plan, but things can always change, so if something changes please don't come back later and go "but you guys promised you were going to do X" We don't promise, we let you know what the current plans/ideas are, but those can always change!



Red Orchestra 2 - The State of the Game

By most business measures Red Orchestra 2 has been a smashing success for Tripwire Interactive. Within 2 days of the launch of Red Orchestra 2 it had surpassed the lifetime revenue of the original Red Orchestra that has been selling for over 5 years. The pre-sales and launch week sales of the game broke all company records even beating out our hit game Killing Floor by a three times margin. And Red Orchestra 2 has quickly established itself as one of the most played games on Steam. But for all of this success we've not done as well as we would have liked in the most important area to us - the happiness of all of our customers. To put it bluntly the game had a rough launch. We've been working diligently since launch to get these issues sorted and have made great progress fixing issues with matchmaking, VOIP, and stability as well as improving performance. The final major area that we've been working on is stats, player progression, and ranking.

We believe we have all of the major issues worked out with the stats system and are rolling out an update soon that should address these issues. Due to the problems with stats and players either earning stats and achievements that they didn't actually earn or earning stats at many times the intended rate we are going to have to do a global reset of all stats for the game. This means all achievements, stats and player progression will be rolled back as if all players were new. This was not an easy decision for us to make, but one we felt we needed to do to preserve the integrity of the stats and ranking system, and to provide all of the players the best experience with the game over the long term. Knowing that there are people that have been playing the game for a few weeks now and will lose the stats for that time we are going to provide a special bonus to all players. For a limited time all players will earn double experience in Red Orchestra 2. Additionally, we going to give all players that own the game before the reset a special achievement called "In B4 Reset". Right now this is just an achievement, but we're going to be looking at ways to give special rewards to the players that have this achievement in the future.

Thank you to all of the players that have made Red Orchestra 2 a hit so far. We've got a lot of exciting things in store with free content coming for the game so stay tuned for news on that.
Community Announcements - [TW]Yoshiro
Hey guys,

It has been a few days since I last had a chance to talk with you. While I was out of town at a wedding, the team has been hard at work bringing you another update for RO 2. This will be a large update (several gigs in size) due to the art/level changes that have gone into it dealing with performance and graphical improvements (which will cause some areas on the maps as well as weapons/characters in some situations to look significantly better when not in the primary light source).

We've also been actively running the stand alone beta build of the game to identify and fix stats and achievement issues. If all goes well we believe we will have this wrapped up soon.

So in summary here is what you can expect:
1) Graphical Improvements in some lighting conditions
2) Improved performance in nearly every map
3) Stats/achievements systems fixed
4) Fix of the sound loss on map change (again... this time with feeling)
5) Several minor performance enhancements in code

At the same time we will likely roll out our next update of the SDK for those who have it, fixing a few more issues (the highlight being Play In Editor).

The timing of when this update rolls out largely depends on how our testing of the stats system goes in the beta build. When we push out the next update for it, we would appreciate your help hammering at it. See you on the front!
Community Announcements - [TW]Yoshiro
As you may have noticed, PC Gamer is now available as an interactive digital app through Steam. In the first episode you can find an interview with our President John Gibson on the subject of RO 2.


In other news, we are working hard on the next patch. Our primary focus this week has been documenting what is going wrong and fixing the stats system as well as additional performance optmizations. Something of note that should excite however, is we found a bug that was causing normal maps to not show properly when not directly lit. This isn't scheduled to go into the next patch just yet (as it will require a large update), but when it does it will result in the game looking significantly better in some situations.
Sep 26, 2011
Community Announcements - [TW]Yoshiro
We have made live a small patch that fixes an issue where servers could pop out of ranked mode by switching to Pavlov's House.

As a heads up, our main focus this week are stats, sound loss, performance and crashes.
Product Update - Valve
Updates to Red Orchestra 2 have been released. The updates will be applied automatically when your Steam client is restarted. The major changes include:

- Significantly improved VOIP system
- Optimized Fallen Fighters map
- Fixed some Single Player spawn issues
- Various crash fixes for server and client
- Client performance optimizations
- Fixed Hit indications when manual bolting is turned on
Sep 23, 2011
Community Announcements - [TW]Yoshiro
We are pushing out an update tonight. The change log is as follows:

- Significantly improved VOIP system
- Optimized Fallen Fighters map
- Fixed some Single Player spawn issues
- Various crash fixes for server and client
- Client performance optimizations
- Fixed Hit indications when manual bolting is turned on

Servers will need to update.
Product Update - Valve
Updates to Red Orchestra 2 have been released. The updates will be applied automatically when your Steam client is restarted. The major changes include:

- Fixed a bug where all sound would sometimes cut out when the map changes
- Various crash fixes for server and client
- Client performance optimizations
- Single Player Fix - fixed "double music" playing when loading the game from a checkpoint
- Added the ability to enable webadmin through the commandline. This will allow you to override what is in the ini files, thus fixing up any issues with inis getting overwritten by updates. To enable webadmin via the commandline add EnableWebAdmin=True to the "?" separated commandline parameters. To set the webadmin port add WebAdminPort= to the "?" separated commandline parameters.
...