Community Announcements - 505 Games
New Features:


  • SP & Co-op Mission Objectives now include objective indicators to more easily locate.
  • Lean Added to Toggle Alt-Options (Toggle Lean, ALT-L, Toggle Zoom, ALT-Z, Toggle Run/Walk, ALT-R, Swap Run/Walk, ALT-T).
  • Steam Server Browser now supports launching and joining a game directly when game is not already running.
  • Changed Team Indicator icons to Red Sabre and Urban Camo to better inform players of their friendly teams.


Gameplay Updates/Fixes


  • Adjusted chat log to not conflict with team indicators in versus mode
  • Fix for Red Sabre sometimes displaying "tango" arms when picking up weapons & spawning
  • Adjusted in-game messages to display lower to not interfere with ADS
  • Fix for music playing at beginning of Versus match
  • Removed Mission/Win from in-action and added to AAR Screen
  • Fix weapon selection sometimes not functioning correctly for clients
  • Disabled bad Tango spawn on Radar Station Tango Hunt
  • Added audio cue when ALT toggle keys are used
Community Announcements - 505 Games
Detailed Patch Information


We are continuing to review issues as they're reported in the forums, social media, and the technical support channels. For all of the outstanding support, patience, and meticulous reproduction steps provided by you all, we continue to be especially grateful. This information has been crucial in helping us identify and implement fixes quickly.

With the new patch, you will see the following changes:

New Features


  • Support for Steam Quickmatch, allowing you to quickly hop into games utilizing NAT traversal - More info HERE http://www.serellan.com/forums/index.php?/topic/3356-quickmatch-player-servers-and-you/
  • Support for Valve Anti-Cheat
  • Added “Team Messages” VO & Text Hotkeys (Z + Number Keys)
  • 1. Enemy Killed
  • 2. Enemy Sighted
  • 3. Objective Secured
  • 4. Copy
  • 5. Flash Out
  • 6. Frag Out
  • 7. Holding Position
  • 8. Man Down
  • 9. Moving
  • 0. Reloading


Online & Steam Functionality


  • Steam/UE3 Authentication Updates to improve connectivity
  • You will no longer be required to be logged into Steam to save your Loadout settings
  • Fixed insertion point selection when not logged into Steam
  • When playing against someone who has not yet installed a patch (or if you haven't installed the latest available patch yourself), you should now have a more accurate message (instead of referencing a "downloadable content" mismatch)
  • Steam language selection should now function correctly
  • Removed Router message when unable to locate server
  • Player Servers now correctly display numbers of players in games


Gameplay Updates & Bug Fixes


  • Fix for camera collision in spectate mode in certain areas related to relative Z position of map
  • Many doors have been closed in various locations
  • Players joining a co-op mission in progress (after 1 minute) will be set to spectate
  • Named Loadouts “Recon, Assault, Breach, Sniper”
  • Provided a suppressor to Squad Mate Charlie
  • Team AI accuracy and response time increased
  • Increased Grenade Damage Range
  • Added audio indicators (beeps) to bombs in Att/Def to more easily locate them
  • Modify Loadouts button changed to “Save Loadouts”
  • UI no longer shows incorrect player counts in Last Man Standing
  • In Radar Base in Last Man Standing game mode, missing doors have been fixed
  • Body Armor mismatch fix for some characters
  • Fixed Audio Call for MP5SD that was causing it to sound unsuppressed
  • Fix for several Tango Hunt & Bomb Disarm Player Spawn points
  • Double Door Spawn on some Facility variants fixed
  • Updated several mis-translations in the Spanish version
  • Bomb in Biolab: Lab now properly lit
  • Misc. Localization fixes.


Hotfix - 15 October 2013


  • Server list fix for 'No Servers' message displaying before loading the list
  • Fixed spawn-points in ATT/Def HQ Alley.
  • Fixed Cargo Ship spawn points for Tango Hunt & Bomb Disarm.
  • Fix to introduce better exiting from the Quickmatch lobby.
  • Fix to resolve Quickmatch "Searching..." cancellation issue. The searching prompt will now cancel immediately upon clicking Cancel, or pressing ESC.
  • Countdown timer added to briefing videos in Single Player, alerting the player that a video is about to begin.
  • Fixed Controls Menu from reordering incorrectly.
Oct 2, 2013
Community Announcements - Stadler
 
We are continuing to review issues as they are reported in the forums, social media, and the technical support channels.  For all of the outstanding support, patience, and meticulous reproduction steps provided by you all, we are especially grateful.  This information has been crucial in helping us identify and implement fixes quickly.
 
Below is a list of our anticipated fixes in the upcoming patch.

  • Steam/UE3 Authentication Updates to improve connectivity
     

  • You will no longer required to be logged into Steam to save your profile settings
     

  • Provided a suppressor to Squad Mate #3 - based on forum feedback
     

  • When playing against someone who has not yet installed a patch (or if you haven't installed the latest available patch yourself), you should now have a more accurate message (instead of referencing a "downloadable content" mismatch)
     

  • Many doors have been closed in various locations - based on forum feedback
     

  • HQ Alley: host should no longer spawn next to the Defender
     

  • UI will no longer show incorrect player counts in Last Man Standing
     

  • In Radar Base in Last Man Standing game mode, missing doors have been fixed
     

  • Steam language selection should now function correctly with TAKEDOWN: Red Sabre
     

  • Updated several mis-translations in the Spanish version - based on forum feedback
     

  • Added audio indicators (beeps) to bombs in Att/Def to more easily locate them - based on forum feedback

Community Announcements - 505 Games
Once again, thanks to all of the folks who've contributed to tracking down issues since our release last Friday (9/20) and our recent hotfix patch this Tuesday.

Today’s patch will address the following issues:

1. LOD’s and supporting code adjusted to resolve the odd eyeball/hand stretching issues with dead bodies.

2. Implemented fix to reduce single player games abruptly ending with message prompt “Your connection to the host has been lost.” after attempting to join an MP game issue.

3. UI fix for loadouts displaying options in their inappropriate slots.

4. Fixed DLC bug related to players unable to join servers due to DLC mismatch.

5. UI Fix for debug text “null’ displaying on the AAR screen.

6. UI Fix for “AAA:BBB” being displayed on waiting to load screen.

7. UI fix for server browser (lobby) games not refreshing upon clicking refresh button.

8. Single Player extraction zones increased and should now properly complete while playing with Squad AI.

9. All HQ extraction zones near all gates properly function.

There are still issues outstanding that we want to address, and some of the more critical issues require more time to implement. As a part of what we call the Triage process, we take into consideration several factors when determining which fix to adopt:
● Ease of fix
● Impact of fix on other areas
● Length of time to implement
● Severity of the issue
● Etc.
This process guides decisions on which fixes get adopted now and which ones get adopted later.

With this in mind, in order to help in our Triage process, we are extracting as much information as we can from the Steam & Serellan forums - so please continue to discuss what problems you are running into in these locations. We also offer lots of support on our forums (in addition to the Steam forum here), as well: www.serellan.com/forums.

We also have technical support available too:

US Email Support
support@505games.com

UK Email Support
consolesupport@505games.co.uk

Phone numbers
United States 818.540.3000 (Option 4)
United Kingdom 0203 0272093 Mon-Fri: 8am - 7pm, Sat 9am - 5pm
Ireland 1-5245264 Mon-Fri: 8am - 7pm, Sat 9am - 5pm
France 01.57.32.34.29 Mon-Fri: 9am-6pm
Belgium 02.200.81.89 Mon-Fri: 9am-6pm
Netherlands 020 2061365 Mon-Fri: 9am-6pm
Germany 069 5007 0070 Mon-Fri: 9am-6pm
Spain 0912754743 Mon-Fri: 9am-6pm
Denmark 43682088 Mon-Fri: 9am-6pm
Finland 0972519208 Mon-Fri: 9am-6pm
Norway 24159797 Mon-Fri: 9am-6pm
Sweden 0851761559 Mon-Fri: 9am-6pm
Community Announcements - 505 Games
Once again, thanks to all of the folks who've contributed to tracking down issues since our release last Friday (9/20) and our recent hotfix patch this Tuesday.

Today’s patch will address the following issues:

1. LOD’s and supporting code adjusted to resolve the odd eyeball/hand stretching issues with dead bodies.

2. Implemented fix to reduce single player games abruptly ending with message prompt “Your connection to the host has been lost.” after attempting to join an MP game issue.

3. UI fix for loadouts displaying options in their inappropriate slots.

4. Fixed DLC bug related to players unable to join servers due to DLC mismatch.

5. UI Fix for debug text “null’ displaying on the AAR screen.

6. UI Fix for “AAA:BBB” being displayed on waiting to load screen.

7. UI fix for server browser (lobby) games not refreshing upon clicking refresh button.

8. Single Player extraction zones increased and should now properly complete while playing with Squad AI.

9. All HQ extraction zones near all gates properly function.

There are still issues outstanding that we want to address, and some of the more critical issues require more time to implement. As a part of what we call the Triage process, we take into consideration several factors when determining which fix to adopt:
● Ease of fix
● Impact of fix on other areas
● Length of time to implement
● Severity of the issue
● Etc.
This process guides decisions on which fixes get adopted now and which ones get adopted later.

With this in mind, in order to help in our Triage process, we are extracting as much information as we can from the Steam & Serellan forums - so please continue to discuss what problems you are running into in these locations. We also offer lots of support on our forums (in addition to the Steam forum here), as well: www.serellan.com/forums.

We also have technical support available too:

US Email Support
support@505games.com

UK Email Support
consolesupport@505games.co.uk

Phone numbers
United States 818.540.3000 (Option 4)
United Kingdom 0203 0272093 Mon-Fri: 8am - 7pm, Sat 9am - 5pm
Ireland 1-5245264 Mon-Fri: 8am - 7pm, Sat 9am - 5pm
France 01.57.32.34.29 Mon-Fri: 9am-6pm
Belgium 02.200.81.89 Mon-Fri: 9am-6pm
Netherlands 020 2061365 Mon-Fri: 9am-6pm
Germany 069 5007 0070 Mon-Fri: 9am-6pm
Spain 0912754743 Mon-Fri: 9am-6pm
Denmark 43682088 Mon-Fri: 9am-6pm
Finland 0972519208 Mon-Fri: 9am-6pm
Norway 24159797 Mon-Fri: 9am-6pm
Sweden 0851761559 Mon-Fri: 9am-6pm
Sep 25, 2013
Community Announcements - Stadler
Thanks for your support of TAKEDOWN: Red Sabre and our first gameplay patch. Please see the following for the first hotfix update:

Fix List:

  • Steam client launcher [PLAY] button will now launch a batch file that properly loads the 32bit or 64bit version of the game based on the player's Windows operating system. This should fix many connection issues.



  • Added Steam Server list support. To view in Steam, Click View (from the top) > Servers > CHANGE FILTERS: Takedown Red Sabre. Note: we are currently working on a subsequent patch to even further increase the accuracy of the server information shown.



  • Fixed certain player audio input from not being heard by enemy AI, causing unresponsiveness.

  • TTS (Text-To-Speech) feature has been disabled due to player abuse.



Also in regard to the pre-order offer, it seems that folks who pre-ordered by third party are having difficulty seeing the unlocked Killhouse content. We are working through this issue with Valve and should hopefully have a solution shortly. If you have a pre-order code and have entered it, please follow this process to access your unlocked content.

1. Choose Play > Single Player
2. Choose GAME MODE > Tango Hunt > MAP > Killhouse

Note that some user may experience minor text errors on loading screens, this will be addressed in the next update.
Sep 23, 2013
Community Announcements - Stadler
We are working on an initial Patch to address the following issues that will be available shortly:

 
Connectivity and server status issues

  •  The correct exe will now run automatically depending upon your windows version (Win32/Win64)
     

  • Servers will be displayed now in the Steam list to enhance visibility of games being played, plus accuracy of information being shown.
     

  •  TTS/Text to speech feature has been removed
     

  • TAKEDOWN process now ends properly which will alleviate some server conflicts.


In addition, here is a workaround for the misleading ‘Your connection to the host has been lost” error message from Single player games:

  •  This error message occurs when the game mode is switched from Multiplayer to Single player and is being addressed for a future fix. The message is a belated alert from the aborted Multiplayer session and is not referencing your current single player game status.
     

  • If you want to switch to single player mode after playing multiplayer, or attempting to enter a multiplayer game – until the next patch arrives, restart the game to avoid seeing this error message.


Also, for convenience - Here are the steps to accessing your pre-order content
 
1. Main Menu > Help & Options / Codes
2. Type code, Click submit.
3.  Press ESC to back up to Main Menu
4.  Choose Play > Single Player 
5.  Choose GAME MODE > Tango Hunt > MAP > Killhouse
 
If you preordered the game, a .txt file containing your Killhouse Unlock code is located in your steam directory.
 
64 bit systems - C:\Program Files (x86)\Steam\steamapps\common\Takedown Red Sabre\Pre-Order Killhouse Unlock Code.txt
 
32 Bit systems - C:\Program Files\Steam\steamapps\common\Takedown Red Sabre\Pre-Order Killhouse Unlock Code.txt
 
 
While we continue to resolve the outstanding issues please refer to the following links for more details as potential work-arounds:
 
FAQ: http://steamcommunity.com/app/236510/discussions/0/846965056763618730/
Work-Aroundshttp://www.serellan.com/forums/index.php?/topic/3107-compiled-list-of-workarounds/

 
This is our first step addressing the issues that some players are finding with the game. We locked down these issues because they were the most efficient ones  we could implement to help get folks up and running.  More on the way!  We're currently "Triaging" issues as they come in.  

The community/gamers who've been taking the time to narrow down these issues have been super helpful and are much appreciated. Please stay tuned for more updates.
Community Announcements - 505 Games
Here is a message with FAQs from Serellan and 505 Games regarding the issues some are experiencing while playing TAKEDOWN: Red Sabre:

Community Announcements - 505 Games
Hello Everyone,

Thank you all for downloading and playing TAKEDOWN: Red Sabre. We understand that some of you are experiencing some bugs that have prevented you from getting the full experience. We apologize and are working hard to correct these issues. We work very hard to address know issues before release; however, once a game is released to a large number of players, some issues surface that were not visible in testing.

To report a bug, please email support@505games.com and include as many details regarding the issue as you can so that the development team can work to correct the issue.
If possible, please include your PC specs as that is very handy information when it comes to recreating any experienced issue.

Thank you all for being patient as we work to patch.

505 Games
Product Release - Valve
Takedown: Red Sabre is Now Available on Steam


TAKEDOWN is a thinking-person’s shooter. The player that takes things slow, aims carefully, and plans their moves right will overcome the player who runs in with guns blazing. Close-quarters battle brings the fight inside, as you would see SWAT teams or SOF units taking down small numbers of dangerous adversaries. Non-linear environments allow for multiple routes and tactics and add replayability.


...

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