Community Announcements - stef.daedalic
Hi all,

as some of you have already reported there is a mean blocker in Deponia. Some of you are trapped at the listening post because the game doesn’t allow you to leave the scene although it should. This means that the arrow is missing that would guide you to the next screen. This problems appears if you used the waiting number ticket with Lotti at the post office before. This action brings up the blocker at the listening post.

[In some rare cases this action leads to another blocker where the guide bold isn’t activated, too.]

What to do now?

A: Reload an old savegame and play again until you meet Lotti and then don’t use the waiting number ticket with Lotti. Instead you can use the dialogue option “Is it my turn now?” and get the same answer as for the ticket.

B: If you don’t want to play again or don’t have an old savegame just send us an email via support@daedalic.de to get a new savegame.

What we do next?

We are working on a patch and we’ll let you know asap when this one is going live. Until then we ask for your patience.

Thank you!

Best,
Your Daedalic Team
Community Announcements - stef.daedalic
Hi guys,

little update for the Mac version of ‘Harvey’s New Eyes’. There had been some problems with the displayed version number of the game. This often led to communication problems and misunderstandings with our support team, so this is only a little but necessary change to game.

Best,
Your Daedalic Team
Community Announcements - stef.daedalic
We are happy to announce that today we are releasing a new patch to Harvey’s New Eyes. The patch fixes problems players have been experiencing with the achievements and will be downloaded automatically by the Steamclient.

Additionally we are also releasing 8 new exclusively designed Steam Trading Cards for Harvey’s New Eyes that you can obtain when playing the game. These digital trading cards can be exchanged with other players or traded for game badges and Steam community items.

Community Announcements - Io
Please note that we cannot offer official technical support on this board, except for posting the latest patch notes.

But your games and my computer don’t work as a team! Where can I get help?

We do offer technical support. Just not in forums. Please contact our colleagues from the support via mail using http://mailto:support@daedalic.de. However, feel free and use this forum (or our official forum) to address your technical problem. We are certain that many players of our games are able to help you out with certain problems.

What can I do to speed up the support process?

In order to speed up the process our support needs information of your running system and the game (version) you are playing. So please read before reporting technical issues to us.

Thank you very much for your ongoing support!


Best regards,
your Daedalic Entertainment Community Team
Community Announcements - Io
Please note that we cannot offer official technical support on Steam boards, except for posting the latest patch notes.

But your games and my computer don’t work as a team! Where can I get help?

We do offer technical support. Just not in forums. Please contact our colleagues from the support via mail using http://mailto:support@daedalic.de. However, feel free and use this forum (or our official forum) to address your technical problem. We are certain that many players of our games are able to help you out with certain problems.

What can I do to speed up the support process?

In order to speed up the process our support needs information of your running system and the game (version) you are playing. So please read before reporting technical issues to us.

Thank you very much for your ongoing support!


Best regards,
your Daedalic Entertainment Community Team
Community Announcements - Io
Please note that we cannot offer official technical support on this board, except for posting the latest patch notes.

But your games and my computer don’t work as a team! Where can I get help?

We do offer technical support. Just not in forums. Please contact our colleagues from the support via mail using http://mailto:support@daedalic.de. However, feel free and use this forum (or our official forum) to address your technical problem. We are certain that many players of our games are able to help you out with certain problems.

What can I do to speed up the support process?

In order to speed up the process our support needs information of your running system and the game (version) you are playing. So please read before reporting technical issues to us.

Thank you very much for your ongoing support!


Best regards,
your Daedalic Entertainment Community Team
Community Announcements - Io
Please note that we cannot offer official technical support on Steam, except for posting the latest patch notes.

But your games and my computer don’t work as a team! Where can I get help?

We do offer technical support. Just not in forums. Please contact our colleagues from the support via mail using http://mailto:support@daeadalic.de. However, feel free and use this forum (or our official forum) to address your technical problem. We are certain that many players of our games are able to help you out with certain problems.

What can I do to speed up the support process?

In order to speed up the process our support needs information of your running system and the game (version) you are playing. So please read before reporting technical issues to us.

Thank you very much for your ongoing support!


Best regards,
your Daedalic Entertainment Community Team
Community Announcements - Salkin
Harvey's New Eyes now is updated to version 2.0. All available languages are integrated in our multilanguage tool. You just install your game once and choose the languages you want.
All your old savegames are compatible to this new version. This update provides additional bugfixing and an optimized performance.
Community Announcements - Salkin
Chaos on Deponia now is updated to version 2.0 and adds languages with full synchronization:
* Spanish
* Italian

Interface and subtitle languages include
* French

Multilanguage Tool
Actually, all available languages are integrated in our multilanguage tool. You just install your game once and choose the languages you want. All your old savegames are compatible to this new version.

This update provides additional bugfixing and an optimized performance.
Community Announcements - Salkin
Deponia now is updated to version 2.0 and adds languages with full synchronization:
* Spanish
* Italian

Interface and subtitle languages include
* Turkish
* Bulgarian
* Greek

Multilanguage Tool
Actually, all available languages are integrated in our multilanguage tool. You just install your game once and choose the languages you want.

Like in our latest released games, Steam Cloud is integrated to manage your savegames. All your old savegames are compatible to this new version.
This update provides additional bugfixing and an optimized performance.
...

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