I am way more than qualified to tell you....this game is pay to win.
My main was Rewt, some of you might know me. Cash rules in this game, I quit after many many exploits were exploited by less than honorable users. Despite this, exploiters were given hand slaps. It became an inside joke in the game that if you discovered an exploit, abuse the hell out of it before anyone found out.
As if you needed another reason, the balance in this game is god awful. Basically, you have 3 trees per class. Only one of these is viable in pvp. That's if you chose a class that's viable in pvp at all. Set teams rule arena, (I was in one) which is like queue, accept, cast 5 spells, battle over in 1 min.
What ruined this game? The cash shop. You can spend up to what your cc can stand. Pure straight up CC to power. Several people have spent over $100K USD. No, that's not a typo.
I would be remiss to not point out that the game is beautiful. It does have it's strengths. If you don't pvp, the dungeons can be fun. There's not raids as such, and don't take forever. It's quick fun runs, they did that right. There are dailies, but not onerous.
If you don't have 10K lying around, getting into this game at this late date, you'll never be good at pvp. If you just like beautiful games and exploring, give it a try.
Oh, and the global chat is NSFW and not safe for children, thought I should mention that.