The Alienware Steam Machine combines the awesome experience of console gaming with a massive library of over 1000 games, all in full 1080p HD on your TV. You’ll experience powerful and immersive gaming with the high performance NVIDIA® GeForce® GTX GPU 2GB GDDR5 graphics and Intel® Core processors.
User reviews:
Overall:
Mostly Positive (73 reviews) - 73% of the 73 user reviews for this hardware are positive.
Release Date: Nov 10, 2015

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Available from Dell.com

Starting at $449.00
 

Recent updates View all (8)

January 14

Hot Hardware Reviews the Alienware Steam Machine

Hothardware.com

Hot Hardware has approved the Alienware Steam Machine. The question is, do you guys approve?

Why its Hot

Great introduction to PC gaming
System is fast and responsive
Vast indie game library
Intuitive and clean UI
SteamOS open platform great for modding

Why (they feel) its Not

Limited AAA title library
Limited functionality
Finicky controller has a steep learning curve

Read more at http://hothardware.com/reviews/alienware-steam-machine?page=5#ccUTvXw2Lmi5swPp.99

19 comments Read more

About This Hardware

The Alienware Steam Machine combines the awesome experience of console gaming with a massive library of over 1000 games, all in full 1080p HD on your TV. You’ll experience powerful and immersive gaming with the high performance NVIDIA® GeForce® GTX GPU 2GB GDDR5 graphics and Intel® Core processors. Be in total command with the Steam Controller, which controls your moves like no other game controller before it. Have a game on your PC that you want to play on your TV? Not a problem as the Alienware Steam Machine can stream any Steam game on your home network to your TV. The Alienware Steam Machine gives you quick and easy access to thousands of your favorite Steam games, entertainment, and access to the largest community of gamers in the world with no membership fee.
Customer reviews
Customer Review system updated! Learn more
Overall:
Mostly Positive (73 reviews)
Recently Posted
Flesheater5.56
Posted: June 27
I bought the alien ware i7 steam machine. Its a great desktop system. Runs smooth and great performance.... The only negative would be the Windows comparability issue. Many new games or heavy hitting titles are windows realises which in turn means you run into the issue where you can buy but can't play a lot of games. I solved this issue by re formatting the steam machine by downloading windows 10 onto it as the main operating system. Now it works like a hands down normal desktop.
Helpful? Yes No Funny
Democrap
Posted: June 16
This pc is amazing for people who don't know much about a pc, people say you cant run windows games when you can just get playonlinux or wine simple there is also a desktop mode where you can install chrome and other things like vlc media player, you can get alternatives to windows applications, overall i love it, If your computer starts to blink yello just call dell and they can fix it for free.
Helpful? Yes No Funny
BenGates
Posted: May 28
Great customer service. Just wish I didn't have to be in contact with them so much. Glad I purchased a protection plan. First machine was replaced the same weekend I bought it, it stopped booting. My second one lasted a month and is having motherboard issues.
Helpful? Yes No Funny
BereftOfLife
Posted: May 26
I would recommend the alienware alpha over the steam machine. Then you can run windows based games, along with all the steam OS games.
Helpful? Yes No Funny
drwoo
Posted: May 13
I love my Alienware i7 steam machine. Its the gaming computer for my TV I have imagined for almost 20 years. I love what they are doing for PC gaming here and I support 100%. I no longer will purchase steam games unless they have full steamOS support. I have Kodi and Retro Arch plus my full steam linux library. I knew what I was getting what I bought it, and its a great addition to my livingroom.
Helpful? Yes No Funny
Spektre Unlimited
Posted: May 4
I do not recommend this computer. After about two months it won't even turn on and instead the power button just blinks with a yellow light.
Helpful? Yes No Funny
Haggard_Monk
Posted: April 29
This device was a major disappointment. It has little to no connectivity. The controller controls are shaky and inaccurate. The selection of compatible games is grossly limited. Don't buy this product. You are better off getting a decent pc with a tv connection and wireless keyboard and mouse.
Helpful? Yes No Funny
Mr. Cabal
Posted: April 18
Love my Steammachine. Steam just needs to bring more over to Steam OS.
Helpful? Yes No Funny
deadsirens
Posted: April 16
after having this for a month, many problems have come out of this.

i finally figured out how to switch to desktop mode, which is good. but when i open the "return to steam" file, it goes straight back to big picture mode, so there is no way to regularly open steam. i open the web browser and try to watch youtube, but it says this is an "untrusted site." F*CKING YOUTUBE is an untrusted site. so the web browser is completely useless, the only site it lets me go to is slither.io

i go back to big picture and i notice that HALF OF THE GAMES IN MY LIBRARY I CANNOT DOWNLOAD ON HERE. because of "No steamOS" i cannot play: castle crashers, borderlands, H1Z1, CoD WaW, or any other F2P games. I can play valve games, of course. but those are among the only games i can play.

but the problems don't stop there. i cannot access my screenshots, sell anything on the market, or even do anything in the steam community option when in game (pressing Shift+tab.) the last problem i have with this is that occasionally when i turn it on, it blinks yellow. so i have to keep unplugging cords and turning it on and off.

in short, i wasted 500 dollars on a machine that works even worse than my old computer.

3/10 at least i get higher frames on CS:GO
Helpful? Yes No Funny
Chowder64 | TF2classic
Posted: April 15
I'm really enjoying my steam machine. At first I was little sceptical of buying because it was a pre-built PC by alienware but I gave it a chance and it's pretty great almost every game I've thrown at it works great. Really worth every dime so far. You can also dual boot Windows with an external if you have a decent one. Not too fancy with the controller tho so I use my ps4 controller all in all it's a good machine and worth it.
Helpful? Yes No Funny
Most Helpful Reviews  In the past 30 days
12 of 14 people (86%) found this review helpful
3 people found this review funny
Recommended
Posted: June 16
This pc is amazing for people who don't know much about a pc, people say you cant run windows games when you can just get playonlinux or wine simple there is also a desktop mode where you can install chrome and other things like vlc media player, you can get alternatives to windows applications, overall i love it, If your computer starts to blink yello just call dell and they can fix it for free.
Was this review helpful? Yes No Funny
2 of 2 people (100%) found this review helpful
Recommended
Posted: June 27
I bought the alien ware i7 steam machine. Its a great desktop system. Runs smooth and great performance.... The only negative would be the Windows comparability issue. Many new games or heavy hitting titles are windows realises which in turn means you run into the issue where you can buy but can't play a lot of games. I solved this issue by re formatting the steam machine by downloading windows 10 onto it as the main operating system. Now it works like a hands down normal desktop.
Was this review helpful? Yes No Funny
Most Helpful Reviews  Overall
726 of 778 people (93%) found this review helpful
86 people found this review funny
Recommended
Posted: November 16, 2015
FIrst off - I am writing this review using my childs account because the hardware registers itself to the first person who logs into it. You apparently can't do a review otherwise. I will reply to it with my main account if you have questions you can send them there.

I purchased the i5 Model for my kids bedroom. They keep fighing over their gaming rig (I have my own that's off limits, they use an older one I built a while back). My requirements were simple: It had to play a good portion of their steam library, it had to be compact and it had to not get in it's own way. The Alienware Steam machine seemed like a good fit. I thought of the Alpha - but I figured without a good place for a keyboard and mouse I wanted something where it was not going to be needed.

I ordered the unit on the 4th of November, it arrived on the 10th. My first task after unboxing was to get it setup and start loading games and testing.

Some games they love are not available - Anything Lego (including Lego Worlds), Blockland, Beam.NG - not available. But some of their mainstays were: Stanley Parable, Portal 1&2, Limbo. I decided to buy a few new games during the steam machine launch sale. I added ARK, Shadows of Mordor (for me), the Trine Collection and Dirt Showdown. I have two accounts for the boys, one that will only be one this machine, and one on the their PC rig. This way they don't kick each other off - but I needed some games to make the Steam Machine enticing. They wouldn't have wanted to learn the controller otherwise. I'll get to that soon.

The controller needed a firmware update to work properly (it was jittery before the update). The boot process and update process is very streamlined. There two types of updates: OS and Client. They are performed seamlessly. Booting, connecting to the wireless network and adding accounts was very easy. The controller isn't quite as intuitive as it could be in the UI - but I did get used to it.

I started testing games. Portal 2 loaded quick - but surprisingly was at a real low resolution. I pumped it up and it played really well. Getting used to the controller was a task. I think we take gamepads for granted - they've been in their current state for so long we forget that they actually had a learning curve. Well, the Steam Controller has a steeper curve. I would compare it to learning how to type and use a mouse for the first time. While I know what everything does as far as how to use an analog stick, use a touchpad, use the buttons - the muscle memory just isn't there.

I tried Trine next. One thing became really apparent - some games need a little babysitting to get working and Trine 3 was one of those. It came up with a config page right on start that was really awkward to use. Software Developers need to do better. Including Valve. No game should start lower than 720p on even the lowest iteration of Steam Machine. Better hardware detection is needed. Anyways, this title I did fool with some controller mappings. I didn't get too deep into gameplay, but it worked, albeit the controls would need some practice.

I finally tried Dirt Showdown. It played wonderfully. The graphics were good from the get-go. The Controller was well mapped by default. It felt strangely natural to use the steam controller for racing. I decided to add motion control for steering - and that worked really great. I'm surprised not much is mentioned about motion control in most of the mainstream reviews.

My next task was a non steam game... Minecraft. A must for my kids. I am no newbie to Linux, having worked with it since Slackware was a new distribution. However I haven't used it too much recently - so had to dig a little to figure out how to install Java. Once I got that squared away, I wrote a very simple .sh script to launch minecraft, then asked the community how to get it in to the Steam Library and got a quick response. It played awesome after a short config session with the controller. It almost plays like the Xbox One version now. That's a huge plus..

Now, I know there are benchmarks circulating that aren't shedding SteamOS in a good light right now... But to be honest, as far as playing PC games in a console format, I really didn't need benchmarks - the Alienware Steam Machine runs them as good or better than our Xbox One. To think that there is a large amount of room for improvement as Valve and the developers close the gap with the graphics is a bonus to me. I'm not trying to make this thing scream FPS, I'm just trying to let the kids have some fun playing their games.

Next was the kid test. My 6 year old was in awe. I don't know how he knew, but he said "is that a steam machine?". I must have mentioned it before. In any case, he was initially frustrated with the controller for games he's already played with an Xbox 360 controller. But for the games he hadn't (especially ARK) he was willing to spend the time and learn. He picked it up rather quick - and while not perfectly proficient, he's now going back to the games he knows and playing. I've had to help with some of the mappings - but I don't feel the need to setup an xbox controller quite yet.

Now - let me get into some pet peeves:

I wish you could turn the machine on from the controller. You can't.

It's not entirely stable. I've had games crash. I've had the system reboot. But it's been minimal, and seems to be game specific.

The system comes with Games not Available to play on SteamOS. Really? C'mon Alienware. Also a bummer that Rocket League isn't yet available.

The web browser needs work - and a lot of it trivial stuff like auto complete in the keyboard overlay, one button shortcut to the URL box.

The controller should be customization for the UI. It's not - or maybe I'm missing something?

No groups or discussions in the UI... huh? why? Steam Community is it's strength, why the disconnect there?

The GPU is not upgradable. Yeah, I know they compromised because of size/cooling/performance... but thbbbbt....
----------------------

Those are my major gripes. Most of this is easily fixable.

I am going to recommend the steam machine. But on the prefix that people buying the system know that there is a bit of a curve with the controller and that not everything is 100%. Even the available game in the library are hit and miss. Some developers seem to have taken the time to really think out the steam controller (Shadows of Mordor), others it seems an afterthought (Trine).

I am still learning - and so are my kids. But I feel this will only get better as time goes by. I'm not giving up my PC rig for one of these, but as a second system I say go for it!


Edit:

Cleaned up some grammar/spelling mistakes.

My kids are still going strong with the Steam Machine. I found one Lego game that works - Lego Minifigures Online. I'm having trouble getting it to log my child in automatically - but once in it plays great.
Was this review helpful? Yes No Funny
233 of 272 people (86%) found this review helpful
36 people found this review funny
Not Recommended
Posted: February 6
Although it’s a common issue, it may not happen to your unit...

Got the i7, it was awesome for 2 weeks then it stopped working... Now I’m fighting with Dell support to either get it fixed or get my money back. I recommend just building your own SteamOS box.

To clarify, it won’t start up. I can’t even turn it on. Skeptical? Then, Google "Alienware steam machine yellow blinking light" and you can see for yourself if it’s worth the risk. Although it’s a common issue, it may not happen to your unit...

What hurts the most is how badly I wanted it to work.

If I return it, I lose about $100 net worth in sales tax. Then again, $100 is the price I pay for buying into something without verifying it will work.

Nonetheless, if I want to get it fixed, I have to go through Dell support, and their cumbersome bureaucracy system. Which leeches out around 30 days of the warranty period in turnaround time...

I'm lost and confused, I’m $800 poorer, with a dream that my SteamBox was something much more than a paperweight and a benefactor to the Dell disregard of quality.

EDIT/UPDATE: I decided to go through with Dell tech support. After several back and forwards’ phone calls they have agreed to send me a package to which I can send my Steam Machine into the warehouse to get it fixed. They have told me the process should take 5 business days, I'm currently on day 4.
I hope that they are able to fix it. Don't get me wrong, I LOVED the two weeks that it worked for me. If it returns and works for a reasonable amount of time, I will revisit this review and re-publish it with a different opinion. However, I will be hesitant to do so anytime soon.

EDIT/UPDATE2: Finally received the unit back from the warehouse. I’m so glad to be done with Dell customer service. I keep my fingers crossed that it is all over. The representative told me that it will take at most 5 business DAYS however, it took about 5 weeks to get the unit fixed and returned to my door (They had to replace some part it that was out of stock).

With all that said I am VERY happy to be back in action. The Steam Machine is really cool when it’s working. However, I am hesitant to change my recommendation to positive until I’m confident that I will not need to send the unit back again. Since the SteamBox didn’t break until 2 weeks after its first use, I’m going to wait a couple weeks to change my recommendation. Until then I’m going to play some games. I’m also going to brush my teeth a bit longer because Dell has left a very bad taste in my mouth.

------------------------------------------------------------------------------------------

FINAL EDIT/UPDATE:
Alright, I’m ready to put my final thoughts on this review.

I want to keep all the original text above rather than writing a brand new review because I ultimately do not intend on changing my recommendation.

Why keep the “no” recommendation? Simply because I would not recommend this unit at this price when there are so many other options. One could build their own Steam OS box, or purchase a steam box from one of the other brands, or even use a steam link if you have the ability to connect it to a PC with a LAN cable and not wireless.

Please do not get me wrong. Now that I have a working unit, I LOVE IT! I really enjoy playing steam games from the comfort of my couch. All the reasons I love my steam machine are not unique to this particular unit. However, all the reasons I was disappointed were indeed unique to the Alienware Steam Machine.

I’m not sure if the other options out there are any better but I would recommend giving them a bit more thought, before making any purchase.
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160 of 179 people (89%) found this review helpful
18 people found this review funny
Recommended
Posted: January 21
I bought the $500 model and have mixed emotions. The hardware is great and the games I've played on it run beyond smoothly at high graphics. Setup was a breeze and the Steam controller comes packaged with it, so there's very little to worry about on that front. The home screen is also intuitive and easier to navigate than the Xbox 360 my Steam Machine is currently sitting on top of.

My biggest complaint is an issue that Alienware can't fix, but is worth bringing up in this review. You should check what games in your library are playable on SteamOS before commiting to this purchase. Only about 1/3 of my games are playable on this piece of hardware right now.

Flat out, I would recommend buying this if you can't really afford a PC better than this with Windows AND if you have enough games to validate it. So if you're in the weird situation like me where you have a crap laptop, a library of 90+ games, and held on to your last-gen consoles, this is perfect for you. Otherwise, hold out until more stuff gets ported to SteamOS
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121 of 149 people (81%) found this review helpful
44 people found this review funny
Recommended
Posted: December 29, 2015
Edit: Reporting back on January 26, 2016. Two weeks ago I started getting an error where the alien would begin blinking yellow, and the system would not start up. Note: If you ever have an issue with the system where it won't start and the alien continually blinks yellow, that means that there is a problem with the motherboard. You could try draining the battery, but that didn't help me. What's really great about this system is that it's got a warranty for 5+ years. Contact alienware support and they'll fix it for you at any time, no charge. Since I actually bought this system from gamestop, they took it one step further and just decided to replace the system. I sent them the broken one, and got a new one. I was super excited to give it a go, the setup was simple, and I downloaded a game just to feel that feeling you get when you download and play your first game. It was great, just like before :).

I then turn the system off, go downstairs, heat myself a batch of pop tarts, eat the pop tarts, drink some milk, then I head back upstairs and I go to turn on my steam machine! Can't wait to use my steam machine again! I go to turn it on, and the alien looks me dead in the eyes and shouts "F**K YOU" and starts blinking yellow. There's no stopping this damn alien!

I really don't know what I'm going to do. I did nothing (I think) wrong that should have caused this... Maybe it's something to do with how/what I'm plugging it into... It really doesn't make sense to me. It's annoying as hell to have to replace it, especially after getting it replaced all new. I'm debating wether to just send it back and beg for a refund, or keep replacing it...

Anyways, that's just my negative experience with it (other than whatever else is listed in my review below). This issue does not appear to be super common, so there's a good chance that you won't have this same error. Maybe it's just an issue with the consoles gamestop is selling. Either way, if you totally overlook this huge issue I've been having, I think I still would have to recommend it.

___End of edit___

I got the steam machine without reading ANY reviews about it anywhere. I basically just said "Let's go" and got one. I have a very nice PC computer that can run games very very well, but until I got the steam machine, I didn't play games that often. Maybe it was just because I didn't like sitting in that office chair, or maybe because I didn't like that the PC wasn't made specifically for games (yeah for some reason that bugs me), but the Steam machine is a very great console, and I've been playing games a lot more.

The controller is nice.. I'm still getting used to it, but the amount of customization is amazing.

The Alienware Steam Machine is still early. It's like a PS1. I can't wait for the Alienware Steam Machine 2, because It's going to be amazing.

BTW, I say PS1, not comparing it to the PS1, but how it's the first console of it's time.

What I would like to see:

- The Steam Store needs to show my current account balance. I've looked all around and It's so hard to find what my balance is on my account. I'm at the point where I am buying games on a computer and downloading them on my steam machine.

- The browser doesn't work well. Maybe i'm just not good with the controller yet, but the browser is hard to navigate. Hopefully this will change.

- More games!

- Allow me to turn the system on from the controller. It's gotten super annoying for me to have to walk over to the console just to turn it on each time.


Overall, I love it. I hope to begin using it more than my PS4, and I think the future is very bright :).

Recommending it, mainly because you can change the color of the alien and the steam logo. Really neat feature.
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386 of 544 people (71%) found this review helpful
66 people found this review funny
Recommended
Posted: November 10, 2015
I am new to PC gaming and figured the Steam Machine would be a good introduction. So far, I like it a lot. The track pads work great and I had no problem playing First-Person games like Soma and TF2. It works great and it definitely looks cool. I highly recommend to people who are new to PC gaming like myself.
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85 of 114 people (75%) found this review helpful
30 people found this review funny
Recommended
Posted: April 4
-Buy a Steam Machine.
-Buy a copy of Windows 10.
-Load Windows 10 and delete SteamOS.
-Update system and drivers (Automatic and easy)
-Get Steam App from Internet.
-Redownload games in library.
-Plug in Xbox controller (Auto update)
-Now, you're ready:::

-PLAY WINDOWS GAMES WITH AMAZING AND STREAMLINE GRAPHICS.
-------------------------------------

I was hesitant to buy as SteamOS is VERY limited and many games only work through WindowsOS.


Alienware Alpha comes with Windows 10 already.

Steam Machine only needs a copy of Windows 10 to achieve the same level of gamer greatness!!!
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54 of 74 people (73%) found this review helpful
18 people found this review funny
Recommended
Posted: December 3, 2015
This thing is small and that is a good thing. I purchased the i3 unit with 4gB of ram and the 500gB of hdd space. I have already upgraded the ram to some low cas latency 8gB 2x4 sticks. Will put an sshd in when time and money allow. It was easy to setup and I love the controller. The unit is quite and cool. Love the led symbols on the front. Wish that I could turn off the steam logo light on the controller or dim it when playing in the dark. Wish blue-tooth control was in the ui, it is hidden on the os desktop and i haven't been able to get it too work with my logitech headset. it is paired just won't connect. i also had to change my time zone in the os desktop because the steam ui did not change to the correct time. I played Shadow of Mordor just fine and beat it on this unit. I loved it so much that I made my twin purchase a unit as well, she got the i7 unit, jelly. I would like to use some sudo commands to get that blue-tooth working but it should work out of the box just as ubuntu 14.04. oh well i'll wait.
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38 of 49 people (78%) found this review helpful
3 people found this review funny
Recommended
Posted: January 1
Just a amazing machine despite mixed reviews about the controller. The controller really makes sense once you get it down and now its become my favourite. I purchased the i7 model and I'm having a blast with it. You really get that console like experience with the flexibility of a PC all in one. All my games play in high settings all in 1080p, something you dont get with this gen of consoles. Highly recommend it.
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