About This Hardware
Experience a new level of precise control for your favorite games. The Steam Controller lets you play your entire collection of Steam games on your TV—even the ones designed without controller support in mind. The Steam Controller features dual trackpads, HD haptic feedback, dual-stage triggers, back grip buttons, and fully-customizable control schemes. Find your favorite mappings in the Steam Community, or create and share your own.A different kind of gamepad
We’ve improved upon the resolution and fidelity of input that’s possible with traditional gamepads. Built with high-precision input technologies and focused on low-latency, wireless performance, the Steam controller enables you to experience your games in powerful new ways.Dual trackpads
The Steam Controller‘s dual trackpads enable the high-fidelity input required for precise PC gaming in the living room. Allowing for 1:1 absolute position input via virtual controls like a trackball, adaptive centering joystick, or steering wheel, these surfaces can be programmed to serve up whatever a game needs.HD haptics
Haptic force actuators on both sides of the controller deliver precise, high fidelity vibrations measured in microseconds. Feel the spin of a virtual trackball, the click of a scroll wheel, or the shot of a rifle. Every input, from the triggers to the trackpads, can offer haptic feedback to your fingertips, delivering vital, high-bandwidth, tactile feedback about speed, boundaries, thresholds, textures, or actions.Dual-stage triggers
With a satisfying digital click at the end of the trigger pull, dual-stage triggers can be used as analog, digital, or both types of input at the same time. Put your iron-sights on the sweep-in, and then fire with the reliable feel of a tactile switch, all on the same trigger.Ergonomic control
Each of the Steam Controller’s input zones and buttons has been positioned based on frequency of use, required precision, and ergonomic comfort.
Steam Hardware Order Terms
1. Application of these terms
These terms supplement the terms of the Steam Subscriber Agreement (SSA) for orders of hardware products offered for direct purchase on Steam (“Hardware Products”). The terms of Sections 7 (Disclaimers; Limitation of Liability; No Guarantees) and 11 (Dispute Resolution; Binding Arbitration; Class Action Waiver) of the SSA that apply to Content and Services shall apply to Hardware Products by extension.
2. Preorder Payment
If you preorder a hardware product, Valve will charge the amount corresponding to your preorder immediately without waiting until the shipping date. You will receive a full refund if you cancel your order at any point before the shipping date.
3. Transport Costs and Taxes
All transport costs and taxes will be disclosed to you prior to purchase. If a Hardware Product shipment is returned to Valve because delivery to you has failed, you bear the cost of the failed delivery unless you have exercised your right to cancel (see below 4.) or the failure of delivery cannot be attributed to you.
4. Right to Cancel Your Order
You have the right to cancel any purchase of Hardware Products on Steam without giving any reason within 30 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased. To exercise this right, you must inform us of your decision to cancel your order by an unequivocal statement.
The easiest way to do this is by using the online button provided at help.steampowered.com. Simply log in there with your Steam user account, select the order you wish to cancel and the problem you are having, then press the button labeled “I’d like to request a refund”.
To meet the cancellation deadline, it is sufficient for you to send your cancellation message before the 30 days’ cancellation period has expired and then send back the goods by following the instructions provided to you no later than 14 days from the day on which you communicate your cancellation to us.
Effects of cancellation
We will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us, no later than 14 days from the day on which we received the above communication. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.
You will have to bear the direct cost of returning the goods. You may be liable if the value of the goods returned diminishes due to the handling of the goods (except when it was necessary to establish the nature, characteristics and functioning of the goods).
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. If reimbursement occurs after the maximum time period mentioned above, the amount due to you will as of right be increased.
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