First things, first. I did beta test The Elder Scrolls Online, and did not overly care for the game then. However, I figured I'd give it another go when it finally went on sale. BIG MISTAKE.
While the game is absolutely beautiful and has an amazing soundtrack, this is not enough to pull this game out of the gutter. I went into this knowing full well that this was not "Skyrim". Having played MMORPGs for 15+ years now, I was looking forward to the adaptation of the elder scrolls universe into MMO format. With all the MMOs that have come and gone, you'd think the newer ones would have noticed what companies did right, and what they did wrong. Zenimax Online is clueless, utterly clueless.
The biggest problem is, the game does not know what it is trying to be. Sure, there are lots of people around, but it still feels like a single player game most of the time. The group finder tool used to put together random parties for dungeons is absurd, it does not check that the right classes are being put into a random group. Both attempts I had put me in a group without a healer, making the dungeon impossible to complete.
Selling items to other players is a hassle and a real throwback to older MMOs like Everquest. There is no public auction house like in most MMOs of the last decade. Instead, there are guild shops. Items are listed by members, and only available for purchase by other members, severely limiting a customer base. This in turn has people flooding the zone chats with their wares in hopes of finding a buyer.
The crafting system is decent, however VERY tedious. You would think that the most effective way to level up a craft would be to actually craft stuff right? Wrong, in ESO, you get by far the most exp by breaking items apart into their base ingrediants. This itself isn't a bad thing, however, the experience difference is so big, that it makes leveling through creating items feel like a waste of time. The crafting can not be automated like in most MMOs, so you are stuck sitting there tapping the "R" key every few seconds (just like in Skyrim).
The combat system is clunky at best for an MMO. Healing especially is hard to deal with. After my failed attempts to run a dungeon due to lack of healing, I created a healer and leveled it up enough to do the first dungeon. It was painful to say the least. There is no targeting someone and casting a heal spell on them. Almost all of the heal spells are area of effect based, and target seemingly random wounded allies. It does not prioritize the most wounded, and with target number limits, more often than not, the people who need healing the most, do not get it. There are some spells that are single target, however, targeting them is so much more diffficult with this combat system. Standing still is a no-no in this game, there are always lots of enemy abilities causing you to move. Casting a spell on another player requires facing them and having your reticule over them when you hit the button. If they are comstantly moving, it becomes very difficult to actually hit them with your spell. If they move right as you cast the spell, you instead cast it on yourself, wasting the resources it took to cast it.
Those of you that have played previous Elder Scrolls and Fallout games, will know that bugs were commonplace and usually left for the modders to fix. Apparently that philosophy carries over to the online version as well. The game is plagued by so many bugs, you would expect it to still be in beta. I personally experienced a bug that forced me to log out and back in if I killed an enemy using a specific ability. It left me unable to interact with anything because it thought I was still in combat. I skimmed through their customer support forums, lots of reported bugs, but I didn't find a single response from their customer service team.
My verdict, only play this game if you are interested in the lore, as there is tons of it. All quests and dialogues are voice acted, which is nice, however, all that voice acting does make the game file size insanely large. They also reuse previous voice actors. It felt a little odd hearing one of the commonly used voices from Skyrim in ESO. Even if you find this game on sale again, it is not worth it. Judging by the number of guilds full of people dying out due to inactivity, this game will go free to play or shut down completely within a year.