Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Watch your company become alive and grow while your building reach the highest skyline. What type of CEO will you be?
User reviews: Very Positive (105 reviews)
Release Date: Jan 14, 2013
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Recommended By Curators

"Smooth Operators is a Call Centre simulator, and it's proper hard as nails."
Read the full review here.

Recent updates View all (5)

August 18

Small August Update

Hey all!

Here's another small update. Another one a bit larger is coming in a while.

So here's what's new:

  • The janitors are faster
  • The janitors only targets workstations where there is currently noone working
  • The it techs are faster
  • Extended error logging for failing to save the game
  • Press enter on credits exits the game immediately
  • Description of some shopmenu items are changed

Enjoy!

3 comments Read more

Reviews

“Heydeck Games [...] captures the overall madness very well in their workplace simulator.”
87% – Indie Game Magazine

“It's digital crack!”
The XBLIG

About This Game

Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Hire employees and customize your buildings with several types of offices, facilities and accessories! Watch your company become alive and grow while your building reach the highest skyline.

This won’t be an easy task! Employees will get upset if you don’t consider their well-being. Send them some coaches to cheer them up or arrange their working hours and vacations with Human resources employees.

Everything is upgradable! Hire projects managers to unlock new technologies, and improve your offices and employees. If your account managers bring you new contracts, pressure your employees with managers to increase their productivity.

What type of CEO will you be?

Features:
- A highly addictive game with numerous hours of gameplay.
- Customize your company by placing offices and furnitures where you see fit
- Upgrade everything! Improve employees, offices, elevators…
- Killable birds =)

System Requirements

    Minimum:
    • OS: WinXP
    • Processor: 1ghz
    • Memory: 2 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Hard Drive: 200 MB available space
    Recommended:
    • OS: Windows 7
    • Processor: 1.5ghz
    • Memory: 4 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Hard Drive: 200 MB available space
Helpful customer reviews
16 of 17 people (94%) found this review helpful
18.5 hrs on record
Posted: August 6
When I catch someone stealing from me--instead of firing them--I put them in an office on the top floor with three managers, to crush their spirit. 10/10
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7 of 7 people (100%) found this review helpful
14.8 hrs on record
Posted: July 6
My IT guy kicked a computer that exploded and he fixed it.
10/10.

But as for a real review, this is a really fun game, comparable to the "Corporation Inc." game that's on sites such as Newgrounds and Kongregate.
One of the best things about this game is the ingame music. I immidiately started dancing to it...albeit dancing very badly xD
I also really love just how modest yet origional the game is. It's a fun twist on time management, but they developer was careful not to make that the selling point.
The "slightly pixel" graphics are very charming, and reinforce gameplay as being very appealing.
I was really surprised not to find a single bug in the game thus far, especially with it being from an indie developer.

Overall, I would consider this to be a "hidden gem," and is definately worth picking up if you have some spare cash or a coupon.

*Personal message to the developer:
I really hope to see more gems of yours on Steam sometime, I'd buy them in a heartbeat.
~Funny*
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5 of 5 people (100%) found this review helpful
14.8 hrs on record
Posted: July 3
Smooth operators is a very good game if you like creating companies
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5 of 5 people (100%) found this review helpful
24.5 hrs on record
Posted: July 10
I love this game!

Smooth Operators is a call centre sim in which you have the power to construct your own call centre, take on clients, manage staff and ensure that your business is working effectively and efficiently. For those familiar with Sim Tower, this game is not too dissimilar. Like Sim Tower, you have to ensure your elevators are working at their best to ensure your staff move around quickly. You also have to provide service staff to fix all your computer issues and provide general maintenance.

This game isn't a cakewalk, however, as balancing your funds and prioritising is paramount. You will not always be able to achieve what you'd like, and there is always something that is requiring of your attention (and money). The pixel art is great and overall looks polished. I would, however, like to see the speed capability increased, as oftentimes I am just waiting around for the next day.

Overall, I think this is a great casual game.
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5 of 5 people (100%) found this review helpful
4.4 hrs on record
Posted: September 20
I love this game. I can totally relate since this is my job. Thumbs up!
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5 of 5 people (100%) found this review helpful
5.0 hrs on record
Posted: September 29
Cheap, addicting, entertaining! If you are looking for something new to kill time, then I absolutely recommend this game. Especially if you are a fan of tower/management simulators. I see this is also available for ios and I plan on getting it for my ipad!
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5 of 5 people (100%) found this review helpful
10.8 hrs on record
Posted: July 16
I saw a youtuber by the name of Sips do a play of this, and as a lover of simulation games, I really wanted to get it and play. Alas, it was on Desura, and as my only payment option being a visa gift card, it woudn't process transactions outside the U.S. I noticed it was on greenlight and voted on it as to hopefully see it appear in the steam store... I recently found it and bought it, $2.99, cheaper than Desura, and on a nice platform.

The only things I have to say about this game is that it is really hard if you don't plan properly and understand the mechanics, yet it is possible to pull back a failing call center and start profiting.

I wish you the best of luck, and happy call centering... I think
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5 of 5 people (100%) found this review helpful
35.4 hrs on record
Posted: November 7
Cost of Game/Time Spent Playing easily makes this one of the best deals you will find on Steam. I've had a lot of fun experimenting with different layouts and mixes of employees. If you like tower builders or business simulators, it's a fun light hearted game that will keep you challenged the whole way through. How high can you build before the nearly unescapable death spiral brings you crashing back down? Easy to pause and save at pretty much any point in the game, which is great for someone like myself who usually plays turn based strategy games or slower city building games.

Computer techs kicking computers until they start working again is quite possibly the best example of IT work I've ever seen in a video game. Watching managers storm around freaking out for no reason will make any call center, retail, or food service worker feel right at home.

This is one of those ones you buy that make you angry you spent $60 on some AAA title you got bored of in 20 minutes.
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4 of 4 people (100%) found this review helpful
1.8 hrs on record
Posted: July 4
Really nice little game. Not bad at all for the price!
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4 of 4 people (100%) found this review helpful
4.8 hrs on record
Posted: July 5
I shot birds, and my employee's. Caught thieves, and fired the ill.
11/10
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4 of 4 people (100%) found this review helpful
3.4 hrs on record
Posted: July 9
A cheap game to pickup but almost impossible to put down.
Its been a while since I have played a managment game that is both challenging and fun to play.
Where games like Civilization has a just one more turn addiction this game has a just one more day.
I intended to have a quick play around last night and ended playing for well over an hour and a half.

Recommended for anyone that likes managment games. and deffinitly recomended for anyone trying to get a tiny tower fix but also looking for a much more complicated and satisfying game.

Elevators are important!
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4 of 4 people (100%) found this review helpful
2.5 hrs on record
Posted: September 16
ONE OF MY FAVOURITE!
Andreas Heydeck, You Are A GENIUS!
Loved this game on my Xbox 360 EVEN BETTER ON PC :)
My Hours Will Drastically increase in the future :)
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4 of 4 people (100%) found this review helpful
39.7 hrs on record
Posted: September 13
Good value. Not exactly challenging, but there's enough to it to keep it engaging. Both tracks of the soundtrack aren't obnoxious either, even after 40 hours.

There is enough room for improvement left in this game that I would consider getting a sequel or expansion if one were released. It'd be nice to have some metrics screens to help identify poorly performing employees, to be able to adjust schedules of several employees at once, to be able to see the previous day's performance again after you've closed the screen that comes up at midnight, and some way to more easily tell what hours you are over/under-staffed (especially with L2s!).

There seem to be odd algorithm issues that could be improved, such as when you have multiple flowtubes and employees sometimes take unnecessarily long routes or when your elevators are upgraded and people get stuck on them quite awhile because of how the floor stops get queued. Still, if you're a fan of casual tycoon/sim games, none of these are serious enough to ruin the game.

The biggest obstacle I ran into was IT staff quitting frequently because of the poor performance of the elevators (I finally caved and built them their own elevator at the end of the IT wing of the building).
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3 of 3 people (100%) found this review helpful
0.8 hrs on record
Posted: September 24
Smooth Operators is a simple yet fun Management Sim, where you operate a call center. It can get quite tricky, but that's all part of the fun. For £2 I would definitely recomend it
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3 of 3 people (100%) found this review helpful
28.8 hrs on record
Posted: September 27
Awesome game. I work at a Helpdesk and shift L2 and my god I do recognise a lot here, funny really but very etertaining. :)
Some kinks are annoying like the thief, Its very tiresome too go through your hole employee list to find the sucker but very rewarding when the cure is to fire the SOB ;)

It is harder than normal Tower Sim but think that makes it more fun and lasting, you must wait a long to get upgrades but then again it takes time to develop and get new thinks ideas working in real life too.
I love it and for 2.99 euro its really good value for money

Its also a big pluss that the developer are active in the Steam Community and are taking tips from gamers seriously and implementing some of the ideas\improvements.
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3 of 3 people (100%) found this review helpful
12.3 hrs on record
Posted: August 2
I really like this game so worth the price I paid. Just played for 3 hours an had to force myself to stop...a great alternative to god games
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3 of 3 people (100%) found this review helpful
15.1 hrs on record
Posted: October 27
I didn't think much of this game when I saw the price, £1.99, and now I have spent 19 hours playing it. It's just such an addictive game and I would think anyone would enjoy playing it, it's great. I cannot wait for the "bit larger" update coming soon, I hope they add more items and objects to use.
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3 of 3 people (100%) found this review helpful
0.9 hrs on record
Posted: November 25
An amusing little game which gives you a sense of how stressful it can be to manage a call center.
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2 of 2 people (100%) found this review helpful
3.8 hrs on record
Posted: November 29
this game is fun.
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2 of 2 people (100%) found this review helpful
16.8 hrs on record
Posted: December 12
Pretty damn fun if you're a fan of corporations inc. this game is like that, but way better, and of course its a standalone game. I've been waiting forever for a game like this! ;)
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