Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Watch your company become alive and grow while your building reach the highest skyline. What type of CEO will you be?
User reviews: Very Positive (100 reviews)
Release Date: Jan 14, 2013
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"Smooth Operators is a Call Centre simulator, and it's proper hard as nails."
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Recent updates View all (5)

August 18

Small August Update

Hey all!

Here's another small update. Another one a bit larger is coming in a while.

So here's what's new:

  • The janitors are faster
  • The janitors only targets workstations where there is currently noone working
  • The it techs are faster
  • Extended error logging for failing to save the game
  • Press enter on credits exits the game immediately
  • Description of some shopmenu items are changed

Enjoy!

3 comments Read more

June 19

Another update!

Included in this update:

  • The properties of building blocks now shows percentage of Deterioration and Trash levels.
  • If you fire a thief, and do not have an HR Manager, you do not get a penalty from the Union.
  • Mouse over a building block shows the Mood of all employees sitting in that building.
  • Preparations for later updates... =)

3 comments Read more

Reviews

“Heydeck Games [...] captures the overall madness very well in their workplace simulator.”
87% – Indie Game Magazine

“It's digital crack!”
The XBLIG

About This Game

Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Hire employees and customize your buildings with several types of offices, facilities and accessories! Watch your company become alive and grow while your building reach the highest skyline.

This won’t be an easy task! Employees will get upset if you don’t consider their well-being. Send them some coaches to cheer them up or arrange their working hours and vacations with Human resources employees.

Everything is upgradable! Hire projects managers to unlock new technologies, and improve your offices and employees. If your account managers bring you new contracts, pressure your employees with managers to increase their productivity.

What type of CEO will you be?

Features:
- A highly addictive game with numerous hours of gameplay.
- Customize your company by placing offices and furnitures where you see fit
- Upgrade everything! Improve employees, offices, elevators…
- Killable birds =)

System Requirements

    Minimum:
    • OS: WinXP
    • Processor: 1ghz
    • Memory: 2 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Hard Drive: 200 MB available space
    Recommended:
    • OS: Windows 7
    • Processor: 1.5ghz
    • Memory: 4 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Hard Drive: 200 MB available space
Helpful customer reviews
2 of 2 people (100%) found this review helpful
15.1 hrs on record
Posted: October 27
I didn't think much of this game when I saw the price, £1.99, and now I have spent 19 hours playing it. It's just such an addictive game and I would think anyone would enjoy playing it, it's great. I cannot wait for the "bit larger" update coming soon, I hope they add more items and objects to use.
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2 of 2 people (100%) found this review helpful
35.3 hrs on record
Posted: November 7
Cost of Game/Time Spent Playing easily makes this one of the best deals you will find on Steam. I've had a lot of fun experimenting with different layouts and mixes of employees. If you like tower builders or business simulators, it's a fun light hearted game that will keep you challenged the whole way through. How high can you build before the nearly unescapable death spiral brings you crashing back down? Easy to pause and save at pretty much any point in the game, which is great for someone like myself who usually plays turn based strategy games or slower city building games.

Computer techs kicking computers until they start working again is quite possibly the best example of IT work I've ever seen in a video game. Watching managers storm around freaking out for no reason will make any call center, retail, or food service worker feel right at home.

This is one of those ones you buy that make you angry you spent $60 on some AAA title you got bored of in 20 minutes.
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1 of 1 people (100%) found this review helpful
7.8 hrs on record
Posted: November 11
Pros
___________
-Funny
-Chalenging
-Great game to play while doing homework
-Easy to play

Cons
______________________
- Gets boring in a few hours
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1 of 5 people (20%) found this review helpful
4.5 hrs on record
Posted: October 31
A good game with lots of problems. You should pick it up when it's on sale, but I wouldn't pay full price for it. 6/10.
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1 of 5 people (20%) found this review helpful
1.3 hrs on record
Posted: November 12
You can shoot birds.
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3.1 hrs on record
Posted: November 13
Needs refinement. Fit for couple of hours. ~ 5/10
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3.9 hrs on record
Posted: November 16
For this small game and its cheap price it is really good. I have to say this game is really good. The concept is you have a call center. You have a certian amount of calls. You hire staff to answer/make calls. You also build new offices and other buildings to keep up with the increasing amount of calls to make/ answer. You have to manage the budget so you cant go too crazy. You can also find special codes for special features in the game. Overall this game is great and will give you a lot options to fill up your hours.
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14.4 hrs on record
Posted: November 18
This is a great little time killer. $3.....15 hours of play and counting....good deal. If you are a tycoon/business sim junkie, this one is a little on the silly side and is a bit basic, but it is worth the few bucks!
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11.1 hrs on record
Posted: November 22
I got this game as part of a bundle with other games, although this game was one of the reasons I bought the bundle. The building of units reminds me of Sim Tower. The game itself is very hard and even more difficult if playing with an erection. Its probably one of those games which could get boring if it was too easy, but the difficulty is also slightly decreasing my enjoyment and I am wondering if the game might be impossible as at just 4 levels of tower block the elevator gets jammed, without enough funds to build a new one and the R&D guys just want to keep allowing more floors rather than a much needed elevator upgrade, and building stairs is not an option (which could also be a fire risk). I was also hoping more people would use the Relax Room before quitting, but it seems very few people use it and the game gets to the stage where you are either contantly giving vacations or people are quitting. I'm also wondering if there is an optimum "only one way" of beating this game when it comes to placing rooms. Its a challenge and Ive already found myself starting a new game several times, trying things in different ways in order to try and crack it. For a few quid it is worth it, and had I had known about this before seeing it in a bundle, I would have bought it for a few quid as it is worth it.
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0.8 hrs on record
Posted: November 24
Great tycoon game for $2.99 USD! Honestly, it reminds me of Shop Empire but much more different and fun :)

I would recommend this game if you were looking for some strategy and simulation games. Glad i found this :D Addicting!
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55 of 63 people (87%) found this review helpful
1.3 hrs on record
Posted: June 11
Let me make one thing clear from the get-go: Smooth Operators is super difficult. It's a call center simulator which has so many balls to juggle, that you'll no doubt need to restart a few times before you finally get the balance right. People answering the calls, computers exploding, walls cracking, contracts to fulfil... and while it's all a bit overwhelming and ridiculous at times, there's something about it that really makes me want to crack on and keep trying. Overcoming Smooth Operators is quite the achievement, and it's sort of refreshing to play a management game that wants to destroy you constantly, rather than hand you a victory on a platter.

You can watch my quick playthrough here: http://youtu.be/Zzs8LtsJf3I
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33 of 37 people (89%) found this review helpful
7.4 hrs on record
Posted: June 12
$2.99? I bought this game not expecting much from it. And now it's 2am in the morning. Low price for hours of fun, where a pizza costs more and lasts 5 minutes? I recommend this game for people that enjoy tower simulation games :) very well made.
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25 of 30 people (83%) found this review helpful
4.2 hrs on record
Posted: June 15
+ Casual fun
+ Plenty to unlock and play with
+ Addictive

+/- Controls don't always make sense, lots of misclicking/unintuitive clicking
+/- Time ocassionally moves too slowly (even on the fastest speed)
+/- Stuff can cost a lot of money

- Unlocking things takes too much time
- Too much micromanaging 10> virtual days into the game
- I couldn't find a way to generate any more money once you get less and less income (mainly because of people quiting because their PC is broken (among other things) and IT guys quiting because they can't keep up = endless loop)

[Rating: 75/100]
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20 of 26 people (77%) found this review helpful
1.6 hrs on record
Posted: June 11
You can also kill birds!

Update:
This game is really rather addictive and it is hard, but the tips that are given are really good. Things i have realised.
1. Place your elevator early on.
2. Focus on one task at a time. So meet your IB Calls first and once thats sorted focus on OB and etc. Otherwise you get too overwhelmed trying to do it all at once.

A great game from Heydeck Games and so far the Developers seem rather helpful especially Andreas.

Yes i haven't played this game for very long but from what i can tell so far it is a very fun and addictive game.

I do think i will continue to enjoy it for a long time. I recommend getting this game.
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42 of 68 people (62%) found this review helpful
2.9 hrs on record
Posted: June 10
Eh, it's a fun little time waster. Don't play it in full screen mode or the resolution gets stretched.

Basically a mobile game that's been ported to PC.
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8 of 8 people (100%) found this review helpful
14.9 hrs on record
Posted: August 6
When I catch someone stealing from me--instead of firing them--I put them in an office on the top floor with three managers, to crush their spirit. 10/10
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5 of 5 people (100%) found this review helpful
14.8 hrs on record
Posted: July 6
My IT guy kicked a computer that exploded and he fixed it.
10/10.

But as for a real review, this is a really fun game, comparable to the "Corporation Inc." game that's on sites such as Newgrounds and Kongregate.
One of the best things about this game is the ingame music. I immidiately started dancing to it...albeit dancing very badly xD
I also really love just how modest yet origional the game is. It's a fun twist on time management, but they developer was careful not to make that the selling point.
The "slightly pixel" graphics are very charming, and reinforce gameplay as being very appealing.
I was really surprised not to find a single bug in the game thus far, especially with it being from an indie developer.

Overall, I would consider this to be a "hidden gem," and is definately worth picking up if you have some spare cash or a coupon.

*Personal message to the developer:
I really hope to see more gems of yours on Steam sometime, I'd buy them in a heartbeat.
~Funny*
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6 of 7 people (86%) found this review helpful
15.2 hrs on record
Posted: June 17
If you're fond of my reviews you'll know this is a type of game I usually don't review, but it was so fun I just couldn't help but to. I first got this game because of ImmortalHD's playthrough and considered it more because it was such a low price. I've always been a fan of business simulaters since the golden days of 08 Newgrounds so I purchased it.

This is exactly what it looks like and more. It seems like a simple game but there's a lot of complications that make it challenging. Some of your workers will be sick, overworked or underworked. Some will even quit for no reason at all. You have to constantly balance the three lines of work to make sure your workers get the money flowing. Along with those workers, you'll also need managers, coaches and janitors. You have to make sure you get enough money coming in from your workers to keep these other employees.

Eventually you'll have to upgrade buildings and hire repair men to keep your buildings from damages from long term use. That takes money and patience; two things vital in this game. Some of your workers computers will break and you'll have to hire Tech workers to fix them. Along with this, you can educate them to do better work.

In general, like I said, it's exactly what it looks like. It's a fun game and a good challenge that'll blow some time. Don't expect just a few hours of gameplay because it's addicting. While it is though, you'll probably have the game minimized while on full speed while you go off and do something else. I personally just browse tumblr while my workers earn money so I can do something else to further the game. So it is fun, but really repeatative eventually; that won't stop you from playing though.
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4 of 4 people (100%) found this review helpful
7.7 hrs on record
Posted: June 15
This game is really great. Hope the developer add trading cards, more content or some DLC stuff. The price is cheap for such a great game. You don´t have to wait for a discount. Buy it and enjoy! The game reminds me a litte bit of SimTower. Can´t wait for new updates.
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4 of 4 people (100%) found this review helpful
26.1 hrs on record
Posted: June 15
Looking to kill a couple eons of time? This game could entertain you for that long. Great game!!
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