Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Watch your company become alive and grow while your building reach the highest skyline. What type of CEO will you be?
User reviews: Mostly Positive (89 reviews)
Release Date: Jan 14, 2013
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Recent updates View all (5)

August 18

Small August Update

Hey all!

Here's another small update. Another one a bit larger is coming in a while.

So here's what's new:

  • The janitors are faster
  • The janitors only targets workstations where there is currently noone working
  • The it techs are faster
  • Extended error logging for failing to save the game
  • Press enter on credits exits the game immediately
  • Description of some shopmenu items are changed


2 comments Read more

June 19

Another update!

Included in this update:

  • The properties of building blocks now shows percentage of Deterioration and Trash levels.
  • If you fire a thief, and do not have an HR Manager, you do not get a penalty from the Union.
  • Mouse over a building block shows the Mood of all employees sitting in that building.
  • Preparations for later updates... =)

3 comments Read more


“Heydeck Games [...] captures the overall madness very well in their workplace simulator.”
87% – Indie Game Magazine

“It's digital crack!”

About This Game

Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Hire employees and customize your buildings with several types of offices, facilities and accessories! Watch your company become alive and grow while your building reach the highest skyline.

This won’t be an easy task! Employees will get upset if you don’t consider their well-being. Send them some coaches to cheer them up or arrange their working hours and vacations with Human resources employees.

Everything is upgradable! Hire projects managers to unlock new technologies, and improve your offices and employees. If your account managers bring you new contracts, pressure your employees with managers to increase their productivity.

What type of CEO will you be?

- A highly addictive game with numerous hours of gameplay.
- Customize your company by placing offices and furnitures where you see fit
- Upgrade everything! Improve employees, offices, elevators…
- Killable birds =)

System Requirements

    • OS: WinXP
    • Processor: 1ghz
    • Memory: 2 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Hard Drive: 200 MB available space
    • OS: Windows 7
    • Processor: 1.5ghz
    • Memory: 4 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Hard Drive: 200 MB available space
Helpful customer reviews
1 of 1 people (100%) found this review helpful
5.0 hrs on record
Cheap, addicting, entertaining! If you are looking for something new to kill time, then I absolutely recommend this game. Especially if you are a fan of tower/management simulators. I see this is also available for ios and I plan on getting it for my ipad!
Posted: September 29
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1 of 1 people (100%) found this review helpful
28.8 hrs on record
Awesome game. I work at a Helpdesk and shift L2 and my god I do recognise a lot here, funny really but very etertaining. :)
Some kinks are annoying like the thief, Its very tiresome too go through your hole employee list to find the sucker but very rewarding when the cure is to fire the SOB ;)

It is harder than normal Tower Sim but think that makes it more fun and lasting, you must wait a long to get upgrades but then again it takes time to develop and get new thinks ideas working in real life too.
I love it and for 2.99 euro its really good value for money

Its also a big pluss that the developer are active in the Steam Community and are taking tips from gamers seriously and implementing some of the ideas\improvements.
Posted: September 27
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1 of 1 people (100%) found this review helpful
0.8 hrs on record
Smooth Operators is a simple yet fun Management Sim, where you operate a call center. It can get quite tricky, but that's all part of the fun. For £2 I would definitely recomend it
Posted: September 24
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1.9 hrs on record
Posted: October 19
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1.8 hrs on record
This is a great time killer, doing the toilet, eating food, whatever you are doing thered is always the time to fit this "retro-style" classic game.
Posted: October 20
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55 of 63 people (87%) found this review helpful
1.3 hrs on record
Let me make one thing clear from the get-go: Smooth Operators is super difficult. It's a call center simulator which has so many balls to juggle, that you'll no doubt need to restart a few times before you finally get the balance right. People answering the calls, computers exploding, walls cracking, contracts to fulfil... and while it's all a bit overwhelming and ridiculous at times, there's something about it that really makes me want to crack on and keep trying. Overcoming Smooth Operators is quite the achievement, and it's sort of refreshing to play a management game that wants to destroy you constantly, rather than hand you a victory on a platter.

You can watch my quick playthrough here:
Posted: June 11
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30 of 34 people (88%) found this review helpful
7.4 hrs on record
$2.99? I bought this game not expecting much from it. And now it's 2am in the morning. Low price for hours of fun, where a pizza costs more and lasts 5 minutes? I recommend this game for people that enjoy tower simulation games :) very well made.
Posted: June 12
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23 of 28 people (82%) found this review helpful
4.2 hrs on record
+ Casual fun
+ Plenty to unlock and play with
+ Addictive

+/- Controls don't always make sense, lots of misclicking/unintuitive clicking
+/- Time ocassionally moves too slowly (even on the fastest speed)
+/- Stuff can cost a lot of money

- Unlocking things takes too much time
- Too much micromanaging 10> virtual days into the game
- I couldn't find a way to generate any more money once you get less and less income (mainly because of people quiting because their PC is broken (among other things) and IT guys quiting because they can't keep up = endless loop)

[Rating: 75/100]
Posted: June 15
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20 of 26 people (77%) found this review helpful
1.6 hrs on record
You can also kill birds!

This game is really rather addictive and it is hard, but the tips that are given are really good. Things i have realised.
1. Place your elevator early on.
2. Focus on one task at a time. So meet your IB Calls first and once thats sorted focus on OB and etc. Otherwise you get too overwhelmed trying to do it all at once.

A great game from Heydeck Games and so far the Developers seem rather helpful especially Andreas.

Yes i haven't played this game for very long but from what i can tell so far it is a very fun and addictive game.

I do think i will continue to enjoy it for a long time. I recommend getting this game.
Posted: June 11
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41 of 67 people (61%) found this review helpful
2.9 hrs on record
Eh, it's a fun little time waster. Don't play it in full screen mode or the resolution gets stretched.

Basically a mobile game that's been ported to PC.
Posted: June 10
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7 of 7 people (100%) found this review helpful
14.9 hrs on record
When I catch someone stealing from me--instead of firing them--I put them in an office on the top floor with three managers, to crush their spirit. 10/10
Posted: August 6
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5 of 5 people (100%) found this review helpful
14.8 hrs on record
My IT guy kicked a computer that exploded and he fixed it.

But as for a real review, this is a really fun game, comparable to the "Corporation Inc." game that's on sites such as Newgrounds and Kongregate.
One of the best things about this game is the ingame music. I immidiately started dancing to it...albeit dancing very badly xD
I also really love just how modest yet origional the game is. It's a fun twist on time management, but they developer was careful not to make that the selling point.
The "slightly pixel" graphics are very charming, and reinforce gameplay as being very appealing.
I was really surprised not to find a single bug in the game thus far, especially with it being from an indie developer.

Overall, I would consider this to be a "hidden gem," and is definately worth picking up if you have some spare cash or a coupon.

*Personal message to the developer:
I really hope to see more gems of yours on Steam sometime, I'd buy them in a heartbeat.
Posted: July 6
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6 of 7 people (86%) found this review helpful
15.2 hrs on record
If you're fond of my reviews you'll know this is a type of game I usually don't review, but it was so fun I just couldn't help but to. I first got this game because of ImmortalHD's playthrough and considered it more because it was such a low price. I've always been a fan of business simulaters since the golden days of 08 Newgrounds so I purchased it.

This is exactly what it looks like and more. It seems like a simple game but there's a lot of complications that make it challenging. Some of your workers will be sick, overworked or underworked. Some will even quit for no reason at all. You have to constantly balance the three lines of work to make sure your workers get the money flowing. Along with those workers, you'll also need managers, coaches and janitors. You have to make sure you get enough money coming in from your workers to keep these other employees.

Eventually you'll have to upgrade buildings and hire repair men to keep your buildings from damages from long term use. That takes money and patience; two things vital in this game. Some of your workers computers will break and you'll have to hire Tech workers to fix them. Along with this, you can educate them to do better work.

In general, like I said, it's exactly what it looks like. It's a fun game and a good challenge that'll blow some time. Don't expect just a few hours of gameplay because it's addicting. While it is though, you'll probably have the game minimized while on full speed while you go off and do something else. I personally just browse tumblr while my workers earn money so I can do something else to further the game. So it is fun, but really repeatative eventually; that won't stop you from playing though.
Posted: June 17
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4 of 4 people (100%) found this review helpful
7.7 hrs on record
This game is really great. Hope the developer add trading cards, more content or some DLC stuff. The price is cheap for such a great game. You don´t have to wait for a discount. Buy it and enjoy! The game reminds me a litte bit of SimTower. Can´t wait for new updates.
Posted: June 15
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7 of 10 people (70%) found this review helpful
1.0 hrs on record
The closest thing to SimTower/YootTower on Steam, and thus jolly by definition.

I haven't killed any birds yet.
Posted: July 6
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3 of 3 people (100%) found this review helpful
3.4 hrs on record
A cheap game to pickup but almost impossible to put down.
Its been a while since I have played a managment game that is both challenging and fun to play.
Where games like Civilization has a just one more turn addiction this game has a just one more day.
I intended to have a quick play around last night and ended playing for well over an hour and a half.

Recommended for anyone that likes managment games. and deffinitly recomended for anyone trying to get a tiny tower fix but also looking for a much more complicated and satisfying game.

Elevators are important!
Posted: July 9
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3 of 3 people (100%) found this review helpful
24.5 hrs on record
I love this game!

Smooth Operators is a call centre sim in which you have the power to construct your own call centre, take on clients, manage staff and ensure that your business is working effectively and efficiently. For those familiar with Sim Tower, this game is not too dissimilar. Like Sim Tower, you have to ensure your elevators are working at their best to ensure your staff move around quickly. You also have to provide service staff to fix all your computer issues and provide general maintenance.

This game isn't a cakewalk, however, as balancing your funds and prioritising is paramount. You will not always be able to achieve what you'd like, and there is always something that is requiring of your attention (and money). The pixel art is great and overall looks polished. I would, however, like to see the speed capability increased, as oftentimes I am just waiting around for the next day.

Overall, I think this is a great casual game.
Posted: July 10
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3 of 3 people (100%) found this review helpful
10.7 hrs on record
I saw a youtuber by the name of Sips do a play of this, and as a lover of simulation games, I really wanted to get it and play. Alas, it was on Desura, and as my only payment option being a visa gift card, it woudn't process transactions outside the U.S. I noticed it was on greenlight and voted on it as to hopefully see it appear in the steam store... I recently found it and bought it, $2.99, cheaper than Desura, and on a nice platform.

The only things I have to say about this game is that it is really hard if you don't plan properly and understand the mechanics, yet it is possible to pull back a failing call center and start profiting.

I wish you the best of luck, and happy call centering... I think
Posted: July 16
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3 of 3 people (100%) found this review helpful
4.3 hrs on record
not bad for wasting time but progresson is slow even past day 30. I feel like the night cycle should fast forward faster too.
Posted: June 22
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3 of 3 people (100%) found this review helpful
19.5 hrs on record
Very addicting. Never thought that running a call center company would be so difficult yet fun! The pacing of the game starts off fairly slow (if you are playing it right), but picks up very fast once your company grows in size. You have the ability to manage each and every employee you hire, and the amount of employee late game can become overwhelming. But that doesn't stop you from expanding, upgrading, and making more money! The developers of this game has been coming out with updates that improve and add new features that make the game more intuitive and easier to manage.

The "Coach" employee resigned from my call company due to the following reason: "No one in this call center wears condoms" <(0.0)>
10/10 Would hire again!
Posted: June 22
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