Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Watch your company become alive and grow while your building reach the highest skyline. What type of CEO will you be?
Uživatelské recenze: Velmi kladné (117 recenzí)
Datum vydání: 14. led. 2013
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"Smooth Operators is a Call Centre simulator, and it's proper hard as nails."
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18. srpna 2014

Small August Update

Hey all!

Here's another small update. Another one a bit larger is coming in a while.

So here's what's new:

  • The janitors are faster
  • The janitors only targets workstations where there is currently noone working
  • The it techs are faster
  • Extended error logging for failing to save the game
  • Press enter on credits exits the game immediately
  • Description of some shopmenu items are changed

Enjoy!

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Recenze

“Heydeck Games [...] captures the overall madness very well in their workplace simulator.”
87% – Indie Game Magazine

“It's digital crack!”
The XBLIG

Informace o hře

Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Hire employees and customize your buildings with several types of offices, facilities and accessories! Watch your company become alive and grow while your building reach the highest skyline.

This won’t be an easy task! Employees will get upset if you don’t consider their well-being. Send them some coaches to cheer them up or arrange their working hours and vacations with Human resources employees.

Everything is upgradable! Hire projects managers to unlock new technologies, and improve your offices and employees. If your account managers bring you new contracts, pressure your employees with managers to increase their productivity.

What type of CEO will you be?

Features:
- A highly addictive game with numerous hours of gameplay.
- Customize your company by placing offices and furnitures where you see fit
- Upgrade everything! Improve employees, offices, elevators…
- Killable birds =)

Systémové požadavky

    Minimum:
    • OS: WinXP
    • Processor: 1ghz
    • Memory: 2 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Hard Drive: 200 MB available space
    Recommended:
    • OS: Windows 7
    • Processor: 1.5ghz
    • Memory: 4 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Hard Drive: 200 MB available space
Užitečné recenze od zákazníků
2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
2.5 hodin celkem
Přidáno: 28. srpna 2014
Pěkná Strategická Hra. Doporučuji všem kteří hledají hru s podnikáním,strategii a nenárčné simulace. Pěkná grafika,umělá inteligence a další vymoženosti této hry a navíc za cenu. Rozhodně Doporučuji !
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25 z 32 osob (78%) ohodnotilo tuto recenzi jako užitečnou
1 osoba ohodnotila tuto recenzi jako vtipnou
18.5 hodin celkem
Přidáno: 6. srpna 2014
When I catch someone stealing from me--instead of firing them--I put them in an office on the top floor with three managers, to crush their spirit. 10/10
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8 z 9 osob (89%) ohodnotilo tuto recenzi jako užitečnou
1 osoba ohodnotila tuto recenzi jako vtipnou
37.0 hodin celkem
Přidáno: 7. listopadu 2014
Cost of Game/Time Spent Playing easily makes this one of the best deals you will find on Steam. I've had a lot of fun experimenting with different layouts and mixes of employees. If you like tower builders or business simulators, it's a fun light hearted game that will keep you challenged the whole way through. How high can you build before the nearly unescapable death spiral brings you crashing back down? Easy to pause and save at pretty much any point in the game, which is great for someone like myself who usually plays turn based strategy games or slower city building games.

Computer techs kicking computers until they start working again is quite possibly the best example of IT work I've ever seen in a video game. Watching managers storm around freaking out for no reason will make any call center, retail, or food service worker feel right at home.

This is one of those ones you buy that make you angry you spent $60 on some AAA title you got bored of in 20 minutes.
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4 z 4 osob (100%) ohodnotilo tuto recenzi jako užitečnou
39.7 hodin celkem
Přidáno: 13. září 2014
Good value. Not exactly challenging, but there's enough to it to keep it engaging. Both tracks of the soundtrack aren't obnoxious either, even after 40 hours.

There is enough room for improvement left in this game that I would consider getting a sequel or expansion if one were released. It'd be nice to have some metrics screens to help identify poorly performing employees, to be able to adjust schedules of several employees at once, to be able to see the previous day's performance again after you've closed the screen that comes up at midnight, and some way to more easily tell what hours you are over/under-staffed (especially with L2s!).

There seem to be odd algorithm issues that could be improved, such as when you have multiple flowtubes and employees sometimes take unnecessarily long routes or when your elevators are upgraded and people get stuck on them quite awhile because of how the floor stops get queued. Still, if you're a fan of casual tycoon/sim games, none of these are serious enough to ruin the game.

The biggest obstacle I ran into was IT staff quitting frequently because of the poor performance of the elevators (I finally caved and built them their own elevator at the end of the IT wing of the building).
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5 z 6 osob (83%) ohodnotilo tuto recenzi jako užitečnou
5.0 hodin celkem
Přidáno: 29. září 2014
Cheap, addicting, entertaining! If you are looking for something new to kill time, then I absolutely recommend this game. Especially if you are a fan of tower/management simulators. I see this is also available for ios and I plan on getting it for my ipad!
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5 z 6 osob (83%) ohodnotilo tuto recenzi jako užitečnou
4.4 hodin celkem
Přidáno: 20. září 2014
I love this game. I can totally relate since this is my job. Thumbs up!
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3 z 3 osob (100%) ohodnotilo tuto recenzi jako užitečnou
28.8 hodin celkem
Přidáno: 27. září 2014
Awesome game. I work at a Helpdesk and shift L2 and my god I do recognise a lot here, funny really but very etertaining. :)
Some kinks are annoying like the thief, Its very tiresome too go through your hole employee list to find the sucker but very rewarding when the cure is to fire the SOB ;)

It is harder than normal Tower Sim but think that makes it more fun and lasting, you must wait a long to get upgrades but then again it takes time to develop and get new thinks ideas working in real life too.
I love it and for 2.99 euro its really good value for money

Its also a big pluss that the developer are active in the Steam Community and are taking tips from gamers seriously and implementing some of the ideas\improvements.
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3 z 3 osob (100%) ohodnotilo tuto recenzi jako užitečnou
12.3 hodin celkem
Přidáno: 2. srpna 2014
I really like this game so worth the price I paid. Just played for 3 hours an had to force myself to stop...a great alternative to god games
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3 z 3 osob (100%) ohodnotilo tuto recenzi jako užitečnou
15.1 hodin celkem
Přidáno: 27. října 2014
I didn't think much of this game when I saw the price, £1.99, and now I have spent 19 hours playing it. It's just such an addictive game and I would think anyone would enjoy playing it, it's great. I cannot wait for the "bit larger" update coming soon, I hope they add more items and objects to use.
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3 z 3 osob (100%) ohodnotilo tuto recenzi jako užitečnou
0.9 hodin celkem
Přidáno: 25. listopadu 2014
An amusing little game which gives you a sense of how stressful it can be to manage a call center.
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4 z 5 osob (80%) ohodnotilo tuto recenzi jako užitečnou
2.5 hodin celkem
Přidáno: 16. září 2014
ONE OF MY FAVOURITE!
Andreas Heydeck, You Are A GENIUS!
Loved this game on my Xbox 360 EVEN BETTER ON PC :)
My Hours Will Drastically increase in the future :)
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
3.8 hodin celkem
Přidáno: 29. listopadu 2014
this game is fun.
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
16.8 hodin celkem
Přidáno: 12. prosince 2014
Pretty damn fun if you're a fan of corporations inc. this game is like that, but way better, and of course its a standalone game. I've been waiting forever for a game like this! ;)
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
0.9 hodin celkem
Přidáno: 24. listopadu 2014
Great tycoon game for $2.99 USD! Honestly, it reminds me of Shop Empire but much more different and fun :)

I would recommend this game if you were looking for some strategy and simulation games. Glad i found this :D Addicting!
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
28.2 hodin celkem
Přidáno: 20. prosince 2014
Got all the achievements as of today in 28,2 hours.
I liked the goal-system of the game in which you must be as close of your offers:
- without exceeding them, otherwise employees complain they have nothing to do, lost in salary-efficiency and maybe having them quitting
- nor doing too little, otherwise giving you less income than you can except and even get maluses which make you lose more money
Balance is the key!!!
I simply recommend the game for the fun and simplicity, even if some improvements could have been made and some bugs should be corrected. (I listed them in the forum: "suggestions thread")
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
14.4 hodin celkem
Přidáno: 18. listopadu 2014
This is a great little time killer. $3.....15 hours of play and counting....good deal. If you are a tycoon/business sim junkie, this one is a little on the silly side and is a bit basic, but it is worth the few bucks!
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
7.9 hodin celkem
Přidáno: 25. prosince 2014
If you ever played Sim-Tower and enjoy business management and tycoon games, You will love this game. Could use a few more tutorials and more helpful hints, but other than that, its great for the fun and the price!
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
7.3 hodin celkem
Přidáno: 12. ledna
I went into this thinking ah it might be a bit of fun but nothing amazing since it was only $3 but MY GOD this game is fantastic not really sure what other games this developer has made but im loving this. It is fairly hard I will warn just cause you can screw your self by expanding to fast and stuff like that.

Who ever they got to do the music did a great job has a great sound track. For someone that loved simtower / mad tv this is hitting all the right buttons with me honestly I think its a fantastic game at $15 but for $3 (thats what it was at the time of writing) I cant think of any reason that you should not be able to get your money out of this game.
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3 z 4 osob (75%) ohodnotilo tuto recenzi jako užitečnou
0.8 hodin celkem
Přidáno: 24. září 2014
Smooth Operators is a simple yet fun Management Sim, where you operate a call center. It can get quite tricky, but that's all part of the fun. For £2 I would definitely recomend it
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1 z 1 osob (100%) ohodnotilo tuto recenzi jako užitečnou
5.6 hodin celkem
Přidáno: 20. srpna 2014
A fun enough game to keep me playing for a few hours, which considering the low-low price made it worth it, but nonetheless there were a couple of problems that kept me from enjoying the experience as much as I could've. I'll leave these notes just in case the developers want to patch this or perhaps make a sequel.

1. Lack of micro controls. I constantly found myself in a situation where I wanted to change ALL my Outbound agents or all my Back Office agents to a different client, and then had to go around changing that setting for *each and every office*, which as you can imagine got very boring very fast. This game would seriously benefit from the ability to set control groups of office blocks so you can change settings for whole groups of office blocks en masse.

2. The menu sidebar. As a result of the constant client-switching mentioned above, another thing that often annoyed me was the inaccessibility of the performance report (the one that tells you how many jobs have been done and how many are left for each client). One would think that such an important menu would be included on the sidebar (which includes the HR menu, one that I hardly ever have to look at), but it wasn't: instead I'd have to go into the pause menu to find it. Not a huge problem admittedly, but it would nonetheless be very convenient to have the option of choosing which menus you want in your sidebar for quick and easy reference.

3. Game balance. This point should be taken with a grain of salt since I'll admit I didn't play the game more than a couple of times, but it really seemed to me as though the only way to make a profit was to focus solely on the Outbound and Back Office work and just take the hit on the Inbound penalty. With the small profits you make at the beginning you simply don't have enough money to spend on the huge amount of Inbound agents that you need to fulfil a contract, especially factoring in other costs like the employee benefit blocks (the restroom, restaurant etc.), service blocks and agents, and of course the elevator. You can play it safe and save up but that takes a lot of time not doing anything which simply isn't fun, not to mention if you don't hire Account Managers the number of jobs you get will start to go *down*, which means less money - on the other hand, every day you have an Account Manager hired is another day closer to having another client contract forced on you, so you get stuck in the double-bind of not getting enough money but also not being able to fulfil your contracts, thus incurring penalties which makes it even harder to make a profit. Either the game should give you fewer Inbound jobs or make a few costs cheaper to subsidise the building and staffing of Inbound offices.

4. Priority System for Coaches. I noticed that moods were getting low in my offices so I invested in some Coaches. However, the Coaches didn't seem to have much of an effect because they randomly targeted people - a lot of the time they would go and cheer up someone whose mood was already high, which is simply a waste of time, effort and money. As a result, those with low moods ended up quitting (rather unreasonably I thought, especially after I'd bought all the employee benefit blocks for them), forcing me to hire new staff. On a particularly bad day the new hires not only wiped out my profits but also bit into my savings, making it even more difficult for me to expand. Surely Coaches should prioritise workers with low moods to stop this from happening?
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