Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Watch your company become alive and grow while your building reach the highest skyline. What type of CEO will you be?
Uživatelské recenze: Velmi kladné (140 recenzí)
Datum vydání: 14. led. 2013

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"Smooth Operators is a Call Centre simulator, and it's proper hard as nails."
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Recenze

“Heydeck Games [...] captures the overall madness very well in their workplace simulator.”
87% – Indie Game Magazine

“It's digital crack!”
The XBLIG

Informace o hře

Smooth Operators is an advanced simulation where you take control of a call center company and lead it to financial success! Hire employees and customize your buildings with several types of offices, facilities and accessories! Watch your company become alive and grow while your building reach the highest skyline.

This won’t be an easy task! Employees will get upset if you don’t consider their well-being. Send them some coaches to cheer them up or arrange their working hours and vacations with Human resources employees.

Everything is upgradable! Hire projects managers to unlock new technologies, and improve your offices and employees. If your account managers bring you new contracts, pressure your employees with managers to increase their productivity.

What type of CEO will you be?

Features:
- A highly addictive game with numerous hours of gameplay.
- Customize your company by placing offices and furnitures where you see fit
- Upgrade everything! Improve employees, offices, elevators…
- Killable birds =)

Systémové požadavky

    Minimum:
    • OS: WinXP
    • Processor: 1ghz
    • Memory: 2 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Hard Drive: 200 MB available space
    Recommended:
    • OS: Windows 7
    • Processor: 1.5ghz
    • Memory: 4 GB RAM
    • Graphics: 500mb
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Hard Drive: 200 MB available space
Užitečné recenze od zákazníků
14 z 16 osob (88%) ohodnotilo tuto recenzi jako užitečnou
2 osob ohodnotilo tuto recenzi jako vtipnou
37.0 hodin celkem
Přidáno: 7. listopadu 2014
Cost of Game/Time Spent Playing easily makes this one of the best deals you will find on Steam. I've had a lot of fun experimenting with different layouts and mixes of employees. If you like tower builders or business simulators, it's a fun light hearted game that will keep you challenged the whole way through. How high can you build before the nearly unescapable death spiral brings you crashing back down? Easy to pause and save at pretty much any point in the game, which is great for someone like myself who usually plays turn based strategy games or slower city building games.

Computer techs kicking computers until they start working again is quite possibly the best example of IT work I've ever seen in a video game. Watching managers storm around freaking out for no reason will make any call center, retail, or food service worker feel right at home.

This is one of those ones you buy that make you angry you spent $60 on some AAA title you got bored of in 20 minutes.
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5 z 6 osob (83%) ohodnotilo tuto recenzi jako užitečnou
5.0 hodin celkem
Přidáno: 29. září 2014
Cheap, addicting, entertaining! If you are looking for something new to kill time, then I absolutely recommend this game. Especially if you are a fan of tower/management simulators. I see this is also available for ios and I plan on getting it for my ipad!
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5 z 6 osob (83%) ohodnotilo tuto recenzi jako užitečnou
39.7 hodin celkem
Přidáno: 13. září 2014
Good value. Not exactly challenging, but there's enough to it to keep it engaging. Both tracks of the soundtrack aren't obnoxious either, even after 40 hours.

There is enough room for improvement left in this game that I would consider getting a sequel or expansion if one were released. It'd be nice to have some metrics screens to help identify poorly performing employees, to be able to adjust schedules of several employees at once, to be able to see the previous day's performance again after you've closed the screen that comes up at midnight, and some way to more easily tell what hours you are over/under-staffed (especially with L2s!).

There seem to be odd algorithm issues that could be improved, such as when you have multiple flowtubes and employees sometimes take unnecessarily long routes or when your elevators are upgraded and people get stuck on them quite awhile because of how the floor stops get queued. Still, if you're a fan of casual tycoon/sim games, none of these are serious enough to ruin the game.

The biggest obstacle I ran into was IT staff quitting frequently because of the poor performance of the elevators (I finally caved and built them their own elevator at the end of the IT wing of the building).
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6 z 8 osob (75%) ohodnotilo tuto recenzi jako užitečnou
4.4 hodin celkem
Přidáno: 20. září 2014
I love this game. I can totally relate since this is my job. Thumbs up!
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4 z 5 osob (80%) ohodnotilo tuto recenzi jako užitečnou
2.5 hodin celkem
Přidáno: 16. září 2014
ONE OF MY FAVOURITE!
Andreas Heydeck, You Are A GENIUS!
Loved this game on my Xbox 360 EVEN BETTER ON PC :)
My Hours Will Drastically increase in the future :)
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
4.1 hodin celkem
Přidáno: 16. listopadu 2014
For this small game and its cheap price it is really good. I have to say this game is really good. The concept is you have a call center. You have a certian amount of calls. You hire staff to answer/make calls. You also build new offices and other buildings to keep up with the increasing amount of calls to make/ answer. You have to manage the budget so you cant go too crazy. You can also find special codes for special features in the game. Overall this game is great and will give you a lot options to fill up your hours.
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
3.9 hodin celkem
Přidáno: 31. ledna
Like, I would assume, most people who bought this game, I picked this up as kind of a joke purchase. I thought it'd be something I maybe fired up for ten minutes and then dropped; something I could mention off-hand to the guys at work who think it's hilarious that I have played more than 50 hours of Euro Truck Simulator. However, it was surprisingly engaging - my first 40 minute session felt like a third of that and I only stopped as I was interrupted, and to my surprise I've since returned to the game.

It's a fairly straightforward management game, but so far seems well-balanced, introducing mechanics over time and neither too challenging to feel like good results are attainable, nor so easy that you feel like you're just coasting.

The basic mechanic is building up your building to build up your business (a la Unholy Heights), combined with a very rough sort of worker management - you can hire and fire staff, assign rooms full of them to accounts, educate them and essentially add modifiers to their mood/productivity etc. by hiring other staff. There are a variety of roles covered, so balancing the ratios is the part of the game you'll have to think about the most.

Full disclosure, you will spend a fair bit of time just waiting - I presume that will be reduced as the game progresses and you start earning more money, but I've reached a slightly uneventful plateau where I just have to wait a couple of days to add a new building, and that's a little tiresome even on the highest speed.

I like the art style - it's nothing novel, but it's well executed, and you should be able to see at a glance whether the visuals are for you.

The music is a little cheesy, but I guess that's to be expected from a game about a call centre.

Overall, I'd recommend this as a cheap purchase (I got it in a bundle), but this price seems pretty fair anyway. Don't buy it expecting an immersive cinematic experience, but for the money, it's pretty good.
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2 z 2 osob (100%) ohodnotilo tuto recenzi jako užitečnou
23.9 hodin celkem
Přidáno: 19. února
If you have ever worked in a call center, this game may bring back those horrible memories (especially if you were a supervisor and had to deal with those awful productivity reports LOL), but this is a fun and unique building game in the same vein as SimTower. You have to make sure you have enough agents to answer the call volumes of the contracts you choose to accept and you must keep those agents happy and productive.

PROS
+ Fun balancing multiple agent types and IT Support, Housekeeping, and building amenities
+ Lots of things to build and upgrade
+ Realistic sound effects that make you feel like you're back in the call center
+ Cartoony but attractive graphics

CONS
- Low income per call means slow pace of building upgrades
- Satisfying contracts AND your staff can be tough
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3 z 4 osob (75%) ohodnotilo tuto recenzi jako užitečnou
28.8 hodin celkem
Přidáno: 27. září 2014
Awesome game. I work at a Helpdesk and shift L2 and my god I do recognise a lot here, funny really but very etertaining. :)
Some kinks are annoying like the thief, Its very tiresome too go through your hole employee list to find the sucker but very rewarding when the cure is to fire the SOB ;)

It is harder than normal Tower Sim but think that makes it more fun and lasting, you must wait a long to get upgrades but then again it takes time to develop and get new thinks ideas working in real life too.
I love it and for 2.99 euro its really good value for money

Its also a big pluss that the developer are active in the Steam Community and are taking tips from gamers seriously and implementing some of the ideas\improvements.
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3 z 4 osob (75%) ohodnotilo tuto recenzi jako užitečnou
15.1 hodin celkem
Přidáno: 27. října 2014
I didn't think much of this game when I saw the price, £1.99, and now I have spent 19 hours playing it. It's just such an addictive game and I would think anyone would enjoy playing it, it's great. I cannot wait for the "bit larger" update coming soon, I hope they add more items and objects to use.
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1 z 1 osob (100%) ohodnotilo tuto recenzi jako užitečnou
11.1 hodin celkem
Přidáno: 22. listopadu 2014
I got this game as part of a bundle with other games, although this game was one of the reasons I bought the bundle. The building of units reminds me of Sim Tower. The game itself is very hard and even more difficult if playing with an erection. Its probably one of those games which could get boring if it was too easy, but the difficulty is also slightly decreasing my enjoyment and I am wondering if the game might be impossible as at just 4 levels of tower block the elevator gets jammed, without enough funds to build a new one and the R&D guys just want to keep allowing more floors rather than a much needed elevator upgrade, and building stairs is not an option (which could also be a fire risk). I was also hoping more people would use the Relax Room before quitting, but it seems very few people use it and the game gets to the stage where you are either contantly giving vacations or people are quitting. I'm also wondering if there is an optimum "only one way" of beating this game when it comes to placing rooms. Its a challenge and Ive already found myself starting a new game several times, trying things in different ways in order to try and crack it. For a few quid it is worth it, and had I had known about this before seeing it in a bundle, I would have bought it for a few quid as it is worth it.
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1 z 1 osob (100%) ohodnotilo tuto recenzi jako užitečnou
6.7 hodin celkem
Přidáno: 16. ledna
You can spend hours and hours playing it. Awesome fun game - excellent value. Buy it, now!
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1 z 1 osob (100%) ohodnotilo tuto recenzi jako užitečnou
5.0 hodin celkem
Přidáno: 5. února
Smooth Operators is a indie game where you micro manage your call center company.

You gotta build new faciities in your company in order to allocate workers to fulfill contracts, each contract gives you a certain amount of job per day on 3 areas, OB IB and BO , outbound calls, inbound calls, and backoffice tasks, so you'll need to hire people in each specialty accordingly of how many tasks you get per day on each.
There's also the Service building where you hire your IT staff to repair broken job stations, my god they break those computers so damn often, Janitors and Engineers to keep the building clean and repaired.
Can also build toilets and kiosks around so you can avoid your workers to go home in order to get lunch and get maximum efficiency from them, office buildings where you hire Human Resource staff who help you maintain order with your employees in a better way, Project Manager to unlock upgrades faster and Account Manager in order to receive new contracts.
As you progress you can eventually train your staff and upgrade buildings in order to maximize efficiency.
You can build up to 40 floors high, and 3 different transportation methods, elevator, flow tube and teleporter.
Game is hard once you start, but once you're in about 30+ days it becomes fairly easy to keep upgrading to the point it might get boring.
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1 z 1 osob (100%) ohodnotilo tuto recenzi jako užitečnou
12.3 hodin celkem
Přidáno: 27. ledna
its such a fun ♥♥♥♥♥♥♥ game :)!
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1 z 1 osob (100%) ohodnotilo tuto recenzi jako užitečnou
19.5 hodin celkem
Přidáno: 19. ledna
Fun and addictive, well worth the money spent on it.
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1 z 1 osob (100%) ohodnotilo tuto recenzi jako užitečnou
0.6 hodin celkem
Přidáno: 28. ledna
Fun in it's simplicity!
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2 z 3 osob (67%) ohodnotilo tuto recenzi jako užitečnou
1.3 hodin celkem
Přidáno: 9. září 2014
The best game (That I know of) to get achievements in! :D
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2 z 3 osob (67%) ohodnotilo tuto recenzi jako užitečnou
4.0 hodin celkem
Přidáno: 29. listopadu 2014
this game is fun.
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2 z 3 osob (67%) ohodnotilo tuto recenzi jako užitečnou
0.9 hodin celkem
Přidáno: 24. listopadu 2014
Great tycoon game for $2.99 USD! Honestly, it reminds me of Shop Empire but much more different and fun :)

I would recommend this game if you were looking for some strategy and simulation games. Glad i found this :D Addicting!
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2 z 3 osob (67%) ohodnotilo tuto recenzi jako užitečnou
16.8 hodin celkem
Přidáno: 12. prosince 2014
Pretty damn fun if you're a fan of corporations inc. this game is like that, but way better, and of course its a standalone game. I've been waiting forever for a game like this! ;)
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