no resolution settings and ambiguous error messages on 4/5 connections I attempt to make with player hosted servers. This is the first purchase I've ever made on steam that I have regretted enough to email steam's support and ask for a refund. ♥♥♥♥ty pc game at release, should have been far more polished before it was allowed through Steam's vetting system. Seems to me like they're trying to make a quick buck and it makes me sick.
As of tonight (1.5 days after emailing steam support) I have yet to receive a response....
Steam has lost me as a customer unless or until I am able to get this resolved.
First I'd like to say that I purchased this game on the xbox and actually really enjoyed it but it is lacking major technical features for a full steam release title on the pc. Steam should have labeled this release as an early access title!
DigitalDNA Games, for you I have just spent 30 minutes troubleshooting your game, these are my results which are the same issues I was running into yesterday. Also I tested it on two known good systems both yesterday and today and I have a reasonably good internet connection: ping 25ms, DL 165 mbps, UL 8 mbps.
On both systems I occasionally experience an error where after selecting "Play online" I am presented with the message "connecting... please wait..." but the message just continues to flash and never disappears. I have waited as long as 5 minutes to no avail.
I seem to run into this error about 1/5 times.
When I am able to access the list of player servers I am having slightly better luck today, but still about 1/2-3/4 of the times I try to connect to one I am presented with an ambiguous error message of no use to me in troubleshooting whatever problem may exist. The text of this error is as follows:
Connection failed: Host Disconnected
Also if I accidently try to join a server that requires a password, the cancel button on the dialogue box allowing you to enter a password does not work. When I click it nothing happens at all. I have to select ok which takes me to the same ambiguous error message as above and then to the main menu.
Now that I have gone out of my way to reinstall your game and spent about 45 minutes to an hour of my time troubleshooting for you, I would ask that you contact me directly or through steam and offer me a refund on the $8.49 that I spent yesterday on your hastily released title.
2nd edit: The steam support ticked I opened that has yet to receive a response is ticket #5897-WEYV-9696.
Posted: February 3rd, 2014