An alarm is calling for your team’s attention! Put on your boots blackened by soot, assemble your team for the mission and head to the site of emergency. In this realistic mixture of simulation, management and RTS game you take part in exciting firefighting and rescue missions as the head of fire department, assemble your force and...
User reviews: Mixed (243 reviews)
Release Date: Dec 11, 2013
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About This Game

An alarm is calling for your team’s attention!

Put on your boots blackened by soot, assemble your team for the mission and head to the site of emergency.

In this realistic mixture of simulation, management and RTS game you take part in exciting firefighting and rescue missions as the head of fire department, assemble your force and gradually develop your station.During complex missions where decisions over life and death are often made, you will get to know what it means to be a true hero of everyday life.

Recruit personnel with different backgrounds for your US rescue crew, e.g. firefighters and paramedics. You can also purchase new vehicles such as variety of fire engines and ambulances and furnish your fire station by buying various props, e.g. office desks, training materials, gym machines etc. Your team must work together to extinguish fires and neutralize fire sources in real-time by using extinguishers, fire hoses and even foam cannons. Use the cutting device to rescue and recover trapped people from crashed vehicles, assess their condition and render treatment. Each completed mission earns you money that you may invest in the development of your fire station, hiring new personnel for your rescue crew and purchasing additional rescue vehicles. Distribute different station duties such as vehicle maintenance, cooking and cleaning to your crew. Keep up their morale by providing them with free time options. Gain experience and gradually face greater emergencies!

Key Features:

  • A great variety of rescue vehicles inspired by real US fire engines and ambulances.
  • During varied day and night missions you will encounter different types of emergencies, e.g. train derailments, burning houses, traffic accidents, air crashes, industrial fires etc.
  • Iconic map designs based around Los Angeles, New York, Chicago and Miami fire departments with an exceptional level of realism.
  • Rescue trapped people from damaged cars and render first aid as a paramedic at the supervision of an emergency physician.
  • Manage the versatile tasks of paramedics and come to know your personal team of everyday heroes.
  • Keep up your team’s morale by providing them with free time options, when they are off-duty.
  • Purchase new firefighting vehicles and ambulances and recruit new personnel for your rescue team.
  • Customize your vehicles with different striping schemes.
  • Includes innovative and realistic hose setup system for missions, operations inside buildings and radio communication.

System Requirements

    • OS: Windows XP (SP3)/Vista/7/8
    • Processor: Pentium IV CPU 2.0 GHz or equivalent
    • Memory: 2 GB RAM
    • Graphics: Dedicated graphics card with 256 MB memory (GeForce 8000 equivalent or better)
    • DirectX: Version 9.0
    • Hard Drive: 1 GB available space
    • Sound Card: DirectX 9 compatible sound and video
Helpful customer reviews
6 of 10 people (60%) found this review helpful
19.4 hrs on record
Posted: December 21, 2014
This is another one of those games that has a mixed review. Why? Because you either love or you hate it. I personally found this game to be challenging, but a ball of fun and entertainment. If you're into strategy games, or games to do with emergency simulations then this is the game for you. The game includes a variety of missions/situations and vehicles. The game can get boring although once you complete the, "mission" mode. Overall this is a pretty good game.
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5 of 9 people (56%) found this review helpful
17.4 hrs on record
Posted: December 23, 2014

My Rating: 35/100

This game has a potential to be a great game, however far too much micro-management is involved for the game to be enjoyable. A lot of missions are available in the Campaign mode, but they are all very similar and get quite boring after a while. The 'Station Management' mode of the Campaign mode should rather be called 'Furniture Placement Simulator'.


- This game has some good management aspects.
- This game is enjoyable for a while.
- A variety of management options are available.
- There are plenty of different vehicles available.


- This game has FAR too much micromanagement. You can't co-ordinate a large operation succesfully when you need to tell each person 'Ok, get out of the vehicle. Open the compartment. Get the hose. Attach it to a hydrant. Move towards the fire. Extinguish the fire. Now move on to the next fire.'

- This game is not very realistic. Vehicles can drive away with nobody in them.
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129 of 150 people (86%) found this review helpful
5.0 hrs on record
Posted: December 12, 2013
Here's a link to the first part of my impressions series on this game

There's a surprising amount of fun to be had here, but the game is severely lacking in challenge if you're a core gamer. Still worth checking out though and the price is pretty right in my opinion.
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45 of 50 people (90%) found this review helpful
5.9 hrs on record
Posted: June 27, 2014
In Rescue – Everyday Heroes you play the boss of a fire station in charge of responding to emergencies of all types in the local area. While described as a simulation, casual would be a much better characterisation.

The game takes part in two parts, the first a Sims-like fire station where you hire and fire firefighters and paramedics, assign them different jobs around the station like dispatch or maintenance or improve their skills at the lecture room or gym. Your also have to monitor their individual moods, assign them a job they like, it goes up, if something goes wrong in their lives, favourite football team loses, it goes down and they are useless. You can also cover the fire station in all sorts of furniture, some useful, some purely cosmetic.

The second part of the game is the actual fire fighting and treating injured citizens and transporting them to hospital. Here you take a combination of vehicles to a locations in the city, bins on fire, plane crashes, truck crashes and the like and put out the fire and treat and transport any survivors. Water is obviously the most important resource here, you either need to find a fire hydrant and hook up a supply hose and then the standard hoses to that or bring your own water in the form of a tanker. As you make your way through the campaign newer vehicles will unlock, many carry their own water and even have a remote fire hose on the roof. Eventually you'll just bring these firetrucks, someone's barbecue is on fire? Smash down the fence with your trucks and blast that BBQ across the backyard into the neighbour's kitchen. Fire out, job done.

Paramedics also play an important role in the game. Accidents often leave injured strew across the scene and the first job is to assign a paramedic to triage each and treat them in order of most injured to least and transport them to the hospital. Once a patient gets to the purple state you lose money from your mission score so be sure to look after the most injured first. Do they die if you leave them too long? I don't know, it never seemed to happen. I once thought I had finished a mission but it said there was one more patient, turned out I'd parked an Ambulance on top of him. He was fine, probably sued the crap out of the city though. If things get too hectic you can also hire extra ambulances, doctors and firetrucks at a cost, but you'll never run out of cash.

There are a few issues though. Pathing is poor and clicking, selecting and giving orders is inexact at best. Often trying to assign the second paramedic to a stretcher is an exercise in frustration as they either can't work out how to get there or the stretcher has clipped into something else. Also why on earth can't firefighters carry stretchers? I understand they are not trained in advanced medicine, but any clown can carry the other end. It would give them something to do after the fire is out. There are also no female fire fighters or paramedics. Some mission take place indoors and here the performance can take quite a hit, chugging along for no real reason.

The campaign is not particularly long, 5-6 hours at most, though there is a free-play mode where you only have to fight fires, no base management. I played though the campaign in one sitting but I can't recommend paying full price. On special or from a bundle and it's good fun for a few hours.

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39 of 47 people (83%) found this review helpful
1 person found this review funny
3.6 hrs on record
Posted: December 12, 2013
I enjoy the game, worth the cost to me. Spend more than that on 12 pk. and it doesn't last as long. It's not gonna win game of the year or anything but it makes for a fun time killer. I play 30+ mins. and either play something else or get back to that dreaded MMO called real life. Only issue I've had is the pathing issues of the fire trucks and firemen but nothing that ruins the game for me. The developers have already talked about addressing these issues a.s.a.p. Over all I'd give it 6/10 (7/10 once the patch) Cheers!
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187 of 293 people (64%) found this review helpful
10.7 hrs on record
Posted: December 11, 2013
Where to start.

This is released as a standlone game, even though this should have been a patch for version 1.0.
The same problems are there in this one as it was in 1.0 , infact it is exactly the same game all that appears to have changed is they have added a handful of new maps, even the managment station is exactly the same as before, now how cheap is that?

They did not patch or fix 1.0 so do not expect them too with this one.

This is probably the biggest cheap way of dealing with customers i have seen for awhile but the game can be fun in parts, it will just be ovber in a nights play.
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A developer has responded on Dec 12, 2013 @ 6:49am
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25 of 28 people (89%) found this review helpful
4.5 hrs on record
Posted: December 12, 2013
I recommend this game because it is different and it has a fun concept. The modeling and graphics are fit the game nicely. There are a few drawbacks though. The controls and (not sure what its called) the going through clicking buttons whatever is hard. It is not very easy to command a unit to do something, this is not good when in an emergency. The map is very limited, which makes the missions feel repetitve. There are also some minor glitches, like firemen getting stuck in firetrucks, ambulance doesn't want to got to the hospital, etc. If you think it looks interesting, buy it, I still find it very fun.

ALSO: Although I do recommend this game, Emergency: Fire Response is better. I highly recommend that game, if you can get your hands on one. (Ask me for details)
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31 of 42 people (74%) found this review helpful
1 person found this review funny
5.8 hrs on record
Posted: November 14, 2014
This game has a good 'concept' but failed to deliver via bad user interface and bad game play mechanics. You control a fire station, and as you start to get into the game it looks like it could be a nice 'time management' type strategy simulation. I could see it becoming a game were you had to get you're guys to work as a team to save people.. but as you hit the 2nd or 3rd mission that dream fades and you are left with the reality that you're playing a point and click game for teenagers working on there motor skills with a mouse. Most missions were you have multiple guys responding you quickly find they do everything so fast its easier to just pick one guy and do everything, for example the first thing you learn, connecting the support hose, then connecting an assault hose. If you attempt to use 2 guys to do this they get in each others way tripping over one another like ♥♥♥♥♥♥♥, and by the time your first guy has laid out his 'support' hose, your 2nd guy is just tripping his way back to the truck to bust out the 'attack' hose. You quickly start asking yourself, "why did I even tell you to move, your too late". So the game becomes a resource management game, trying to save every drop of water in your truck for that pesky leaf fire in the middle of nothing that is endangering all the roaches in the area, you'd have thought the 1600 gallon tank would be more then enough, but the first one took 85% of your water. you would think there would be more 'don't use this type of extinguisher on this type of fire' going into a game based around fighting fires, but apparently education was last on there mind (unless you feel like reading all the info panels in the menu that tell you the history of fire fighting/rescue). The game died for me when i came to a fire that was down a set of stairs (you know surrounded by concrete, scaring all the ants?) and i told my 'guy' to walk down there with the attack hose and he dumbed around in a few circles then went upstairs, then apparently he ran out of hose, perhaps it was around his neck, cutting off the oxygen to his brain, and couldn't seem to figure out what a Z coordinate was. After that i promptly uninstalled and made its own heading in my steam games as 'crapgames'. it is currently the only resident of that title so far.
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18 of 25 people (72%) found this review helpful
13.2 hrs on record
Posted: December 13, 2013
7 hours and I've had enough. Too clicky, too tedious.

In short. Get call out. Put out fires. Open broken cars. Send peeps to hospital. Build up station, get promoted and buy new trucks.

It WILL hold interest for awhile simply because of the "what will I get next" and you get to play with some new trucks.

But ahhhhhh!!!!!

Some of the pathing is stupid. Truck hooked up. Traffic stopping access. Guys caught under truck when you connect up. Can't move truck because guys is connected but can't disconnect guy because he's under the truck! One incapped truck.

Out of water? I have to bring fireys #1 and #2 back to the truck from the seat of the fire, disconnect their hoses before firey #3 can disconnect main hose. Why can't we just drop the damn main connector from truck!!

And what? ONE fire extinguiser per truck? Really?

Ambos? Attend to patient with ambo #1 while ambo #2 get's stretcher. Ambo #1 has to go back to the ambulance to put the first aid kit away before he can help with the stretcher!! Unless ofc, you have a firey doing nothing while he waits for the truck to come back with more water. Except, he's holding the damn hose isn't he!?!?

I found at least 1 faulty mission. Objective: Extricate victim. So I sent heavy rescue and hey, guess what, car is empty. Mission even said victim was thrown clear!!!

Also no idea if fire scene has hydrants or not so have to take water tankers everytime anyway!


Most of the game logic is very, very ordinary. Shows a complete lack of bothering to test or even consider the scenarios.

This COULD be interesting if actually doing the missions wasn't so flawed and tedious.

Don't. Just don't.

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12 of 14 people (86%) found this review helpful
3.7 hrs on record
Posted: December 13, 2013
A decent game, vary easy tho for Emergency vet here. Some vehicles are just OP, eliminating the need for firefighters if no interior fire is involved too. Still i say it`s entertaining, what else is there to ask of a game, huh?
One thing however is it`s buggy as hell, especially that used over and over highway map. Ugh... I suppose it is worth a buy if you into that kink of micromanageing strategy, BUT - after a patch or two.
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15 of 22 people (68%) found this review helpful
3.9 hrs on record
Posted: May 12, 2014
This game is sort of like Emergency with some kind of sim component where you can buy people sofas, or desks, even showers. None of this sim mechanics seem utilized at all. The game is pretty short about 20 missions, maybe 9-10 vehicles, and no police vehicles. The missions repeat in the campaign after completing them and freeplay is sorta meh. Since there are only fires, alot of missions have to do with a barbecue catching fire, or a tree. Just go there point truck at fire and the fire goes out. It is a simple game, I got bored of it in the few clocked hours I have playing this. This game could be awesome though if the Sim features are ever utilized. Oddly there is a helipad, what its for I have no idea since there are no air vehicles in the game that I found.

Rating: 2/10 Value: $2.99
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12 of 17 people (71%) found this review helpful
6.2 hrs on record
Posted: December 15, 2013
Well, as I spent long hours with 911: First Responders and other Emergency series games, I am not shocked by this micromanagement in Rescue - Everyday Heroes game. TBH it is not surprising, BUT - one moment - when firefighter connect his attack hose to split, he needs additional command to put the flames. Damn. That`s a bit too much for me - micromanagement in all it`s glory. Other thing or things: impossible to connect attack hose directly to fire engine, split must be connected first. That`s nonsense - maybe I am enough only one hose connected to one engine. pathfinding problems already are mentioned by other people. And after some hours playing it becomes very repeating - the maps, the objectives, the fire itself, and extinguishing itself - arrive, connect, connect more, water ended, get more, finished. And put the equipment there, where you took it from. Impossible to put in on ground, need run here and there, what wastes time. Training personnel in gym, doesn`t seem any advantage or disadvantage - everyone works like one. Well, training in lecture room awards new traits, what, again aren`t useful in field.
My summary can be this - I feel like I playing some demo version and vasted money. Pitty I can not get them back.
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13 of 19 people (68%) found this review helpful
2.0 hrs on record
Posted: July 6, 2014
Not bad.
One thing I don't like in this game is camera angle of interior fire, it's just horrible and make it hard to see where I should proceed but others are good enough.
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18 of 30 people (60%) found this review helpful
2.1 hrs on record
Posted: December 12, 2013
There needs to be more games like this. Please keep updating with more stuff.
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8 of 11 people (73%) found this review helpful
14.8 hrs on record
Posted: December 20, 2013
Its a good game alright, its just not worth the money it asks for, as of yet.
i love these type games but it is not really re-playable. the 'campaign' mode is a GREAT idea, where you can hire personal and train them between emergency calls, its just that the calls are all scripted and do not vary at all. the game has a list it'll run you through, and when you finish all the calls, thats it. you win and now have a option to replay any of the previous calls.

as with the free-play mode, its about the same as emergency 2014 and such. you have a (small) map where random medical emergencies, fires, and accidents occur while you play and does not seem to change pace or get harder. the firestation is consierable smaller and from what i gathered you can only use the units you buy in the career mode. also NO SAVING

game play is fantastic, for what there is. the firetrucks run out of water, and need to be sent off map to fill up (i really wished i could do it from a hydrant of water tanker, which is included in game) graphics are really great and you know whats up. lots of micro management with speed and mouse skills.

bugs - firefighters just... gaggle in one spot (looks like a single guy) when disembarked off the trucks, or are put under the truck. minimap disappeared on me during campaign mode and game had to be restarted. and if the truck is beside a unmovable object and a firefighter spawns in a hose-based tool, he could be stuck from putting it back, thus breaking the free-mode game

recommend for developers if you read this...
TLC for sure.

If you like the genre, the game will leave a hole in both your wallet and yourself that it will not satisfy.
try emergency 2014. I will as soon as it goes on sale
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8 of 11 people (73%) found this review helpful
2.0 hrs on record
Posted: January 22, 2014
As a firefighter myself, i think it is a fun game. Its pretty realistic, however i wish there was more content, say being able to supply an engine from a hydrant like we do in RL. Over all, it is fun, and i expect good things to come.
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4 of 4 people (100%) found this review helpful
9.0 hrs on record
Posted: January 1, 2014
This is a nice game, it looks good and the game engine runs smooth. The game is full of action and easy to play, it is too bad there is no multiplayer mode or a option to create custom missions, but, you can play in freemode. However, there is a lack of missions and realism. After you turned level 6 (after 24 missions) no new missions will appear, nor you will level up or gain more vehicles or other perks. So the game is played out within 8 hours and is not very interesting to keep playing.
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4 of 4 people (100%) found this review helpful
45.3 hrs on record
Posted: December 13, 2013
I liked the game a great deal. In all i think i was probably 6 or 7 out of 10. I think that they should add unform options like the suppor firefighters wear brown gear and a yellow helmet and I wouldve liked to have my men wearing that gear not a game breaker at all, More truck color combinations would be good as well, also make the sirens sound better they just sound odd. Other then that I really enjoyed the game and recomend it deffinately worth the money.
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5 of 6 people (83%) found this review helpful
13.0 hrs on record
Posted: April 12, 2014
If like me, you like management and strategy games, this game might offer you something different - especially if you've not played any of these Emergency/Rescue style games before. I still haven't tried the Emergency series, which I believe to the be the natural competition to this title, so my review is based on this game, as a stand-alone entity (from the perspective of being new to this genre).

The reason I chose this title over one of the others, was simply because I felt intrigued to play a rescue game with the prospect of a station management side. Between every mission you return to your station, where you can hire paramedics and firefighters, buy new vehicles, and spruce up your station with new furniture and technology. Truthfully, I love buying new vehicles and hiring new staff, but still can't understand what importance they play when assigned to certain jobs in the station... I guess I need to do more digging around to answer that one. It's also nice to have a specific budget allowance in the game, that prevents you from going crazy and buying everything too early.

When you're happy with your vehicles and staff, then you hit the little mission light (a button in the bottom right corner), and now the game enters a phase where your staff occasionally open a dialogue with you, and where you receive incoming missions. These missions range from fairly easy house fires to massive highway pile-ups that require Heavy Rescue vehicles, Fire Engines, Paramedics and more. Even if you don't have the right vehicle, you can spend money mid-mission to call in doctors etc.

The pathfinding of your units, once you assign them a task, isn't always perfect, and several times I've had issues with Paramedics struggling to take the other end of a stretcher, when in a confined space. I've figured out a work-around for this, so it doesn't bother me so much, nor detract from the sense of urgency, nor the element of fun that playing the game provides.

So far I've played this game for about 8 hours, and I'm still very much enjoying the feel and challenge of this title. With no frame of reference to other, similar titles, I can't say how well it stacks up against the competition, however, I'm very happy with this game and would strongly recommend it to anyone that has an interest in the genre, or enjoys management and strategy games.

I give it 8/10 - only revoking those extra points for the occasionally tricky path-finding.
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5 of 6 people (83%) found this review helpful
3.3 hrs on record
Posted: February 2, 2014
It has potential, but needs some work.
- How-to is thin...
- Why can't you connect the fire truck to the water hydrant?
- Firefigthers and EMTs are proffesionals and shouldn't need to be given every coomand needed. The game should have been a bit more "tactical" than micro management.
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