The good :
The gameplay is solid, the classes are all varied and each has their own weakness and strength. Unlike many multiplayer games, this game is very reliant on team-work. If your team isn't working together efficiently, you aren't going to win. Plain and simple. This is a game that I feel can truely be called a "MOBA" (Multiplayer Online Battle Arena), as opposed to games like League of Legends or Dota 2.
The variety of maps and gameplay modes put it into the higher tier of online gaming. Something like 24 maps and 6 gameplay modes will give you hours of enjoyment. While it might look hectic in videos and screenshots, after a few matches youll adjust and be able to spot enemies from allies easily.
The game runs smooth, and looks great in action at max settings. There are some customization options with being able to paint all your gear different colors as well as some facials features like different hair styles, but that's where the downfall of the game begins.
The bad :
The way this game makes it's money feels very cheap. Allow me to explain. At the end of each match you are given X amount of materials like linen or gold nuggets or bark. The amount you are given is based on your overall points in the match, which materials you are given is completely random.
As you level up, you are able to craft various sets of gear that add substantial stats to your character like + hp or +mastery (mastery being the attribute that increases the power your special abilities). At first it seems great. Level 4 opens up and it takes roughly a half hour to craft each of the handful of pieces available. But that's where things start to suffer. By the time you reach the max level (currently 20 on EU/NA servers) you are looking at spending, quite literally, WEEKS crafting the item sets. The amount of materials it takes to create the top level gear is ridiculous. So not only will you spend weeks grinding the materials, but you'll also wait additional days/weeks to actually craft the gear.
The ugly :
In itself, this wouldn't be so bad. Tweak a few numbers here and there and it would be no biggy. But this is where the cash shop comes in. You can flat out buy the same armor sets people will spend weeks grinding/crafting out in a matter of seconds. While this game may not seem like it's pay to win at the early levels, once you hit the max level I assure you it comes down to two tiers of players. Those that drop 40$ or so to get the best gear, and those that will spend weeks getting decimated while crafting it themselves.
Many fans of the game will claim that "skill owns gear" in this game, and they are partially correct. Skill plays a major role in this game. If you cannot block properly or do not learn the telegraphs of specific moves, you are going to get creamed. However, at a certain point skill becomes a moot point when you're attacking someone at the same level and same class yet he has 2x your health and does 2x your damage simply because he decided to outright buy the gear rather than grind and craft it.
This is a very poorly thought out system and screams cash grab. Combine this horrid use of a cash shop with the fact that the game (nearly a year after it's Russian release) is still riddled with game debilitating and breaking bugs and it quickly becomes a chore. I have had sessions where within 2 hours of playing I crashed to the desktop nearly a dozen times. Add to the fact that just recently it seems either their servers got hacked and it's simply a no go.
Final thoughts :
This game has amazing potential. The actual gameplay is very fun, but everything else about it is bad. Would I continue to play it if they hammered out all the major bugs and reworked the cash shop? Absolutely. But I cannot realistically see that happening anytime in the future.
It's worth a try if you want to see what a real MOBA should play like, but not much more than that. Gameplay I give it a 8/10. Everything else I give it a 2/10.