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BANDAI NAMCO ENTERTAINMENT AMERICA INC.
WINNING PUTT
END USER LICENSE AGREEMENT
IMPORTANT: THIS IS A LEGALLY BINDING AGREEMENT AND CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO INTERACTIVE ENTERTAINMENT PRODUCTS PUBLISHED, AND OTHER SERVICES OFFERED BY BANDAI NAMCO ENTERTAINMENT AMERICA INC. PLEASE READ THE FOLLOWING CAREFULLY:
Last Updated: August 4, 2016
The Game, as defined below, is licensed to You on the terms set forth in this end user license agreement (the “EULA”), which constitutes a legal agreement between You and BANDAI NAMCO Entertainment America Inc. (a Delaware corporation) (“BNEA”). For purposes of this EULA, “You” refers to any user of the Game. By downloading, installing, accessing, playing, or otherwise using the Game in any way, You agree to be legally bound by the terms of this EULA with BNEA and privacy policy as set forth in Section 6, which may be updated from time to time. Your continued use of the Game, in any way, after a revised version of this EULA has been communicated to You, constitutes Your acceptance of such updated terms. If You do not agree to the terms of this EULA, do not download, install, access, play, or otherwise use the Game in any way. You must accept and abide by the terms of this EULA, including any updated terms, as presented to You by BNEA and any changes, additions, or deletions are not acceptable, and are hereby expressly rejected by BNEA. BNEA may refuse access to the Game for noncompliance with any part of this EULA.
THIS EULA CONTAINS, AMONG OTHER THINGS, AN ARBITRATION PROVISION AND A CLASS ACTION WAIVER. IF YOU LIVE OUTSIDE THE UNITED STATES OF AMERICA, SOME OR ALL OF THE ARBITRATION PROVISION AND CLASS ACTION WAIVER MAY NOT APPLY TO YOU. TO THE EXTENT THIS EULA IS MADE AVAILABLE IN ANY LANGUAGE OTHER THAN ENGLISH, EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, THE TERMS AND PROVISIONS OF THE ENGLISH LANGUAGE VERSION OF THIS EULA SHALL CONTROL.
IF YOU INSTALL, ACCESS, PLAY, OR OTHERWISE USE THE GAME THROUGH THE STEAM® SERVICE, YOUR USE OF THE GAME IS ALSO SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THE STEAM® SUBSCRIBER AGREEMENT AND/OR ANY OTHER TERMS SET FORTH BY VALVE CORPORATION IN RELATION TO THE STEAM SERVICE.
The Winning Putt video game, including, without limitation, any multi-player, online, or downloadable portions thereof and any related written or electronic documentation or content (collectively, the “Game”), is protected by domestic and foreign copyright laws as well as international copyright treaties and conventions and other laws. The Game is licensed, and not sold, and this EULA confers no title or ownership to the Game or any copy thereof. In addition to the terms and conditions hereof, when accessing and using particular portions of the Game, including, without limitation, accessing any multi-player or online features, downloading any downloadable content, and whenever conducting any monetary transactions through or in connection with your use of the Game, You may be subject to additional terms and conditions of third-party service providers.
1. PRECONDITIONS OF THE LICENSES. . The licenses granted in this EULA are specifically conditioned upon the following and Your full compliance with all other terms and conditions set forth in this EULA:
• You have reached the age of majority in Your jurisdiction. If You are under the age of majority in Your jurisdiction, Your legal representative (e.g., a parent or a person who has legal parental authority over You) must agree on Your behalf to comply, and take full responsibility for Your compliance, with this EULA prior to Your use of the Game;
• You agree to and comply with all of the terms in this EULA, and any additional terms as may be applicable to the Game, which acceptance is evidenced by Your access to and use of the Game;
• You agree not to download, install, access, play, or otherwise use the Game in any way except on devices owned or controlled exclusively by You, running validly-licensed copies of operating systems on which the Game is designed to operate and which meet the minimum requirements set by BNEA (collectively, the “Hardware”);
• You do not use any hacks, cracks, bots, or third-party software that may modify or copy, temporarily or permanently, the code or the user experience of the Game, whether on Your Hardware or on servers that enable use of any features of the Game; and
• If You install, access, play, or otherwise use the game through the STEAM® service, You have accepted and are in compliance with all terms and conditions set forth in the STEAM® Subscriber Agreement and/or any other terms set forth by Valve Corporation in relation to the STEAM® service from which Your Hardware will download, install, or access any copy of the Game, any updates to the Game, or through which any monetary transactions conducted in connection with the Game may be performed.
• A small percentage of the population may experience episodes associated with epilepsy, such as seizures or sudden loss of awareness, when exposed to certain visual images that may appear in video games. If You or anyone in Your family has suffered from such epileptic episodes, please immediately consult your physician before You install, access, play, or otherwise use the Game. Please immediately stop playing the Game and consult Your physician if You experience any of the following symptoms: dizziness, disorientation, loss of consciousness or awareness, convulsions, sporadic jerking movements of arms or legs, muscle stiffness, or eye twitching.
2. LIMITED USE LICENSE. The Game is licensed, not sold, to You for use only under the terms of this EULA, unless accompanied by a separate written license agreement, executed by an authorized representative of BNEA, in which case the terms of that separate BNEA license agreement will control over any terms of this EULA. As between BNEA and You, BNEA reserves all rights in any to the Game that are not expressly granted to You in this EULA. Subject to your strict compliance with the terms of this EULA, BNEA grants You a non-exclusive, non-transferable, revocable, limited right and license to access and use one copy of the Game solely for Your personal use, on Your Hardware. Any commercial use of the Game by You is strictly prohibited. To access and use the Game, You must have legally obtained the Game from BNEA and all Hardware and/or third-party products and services required to operate the Game and/or access any online, multi-player, or downloadable portion of the Game that BNEA does not provide. You are responsible for paying all fees, taxes, and other costs You may incur to access and use the Game, including, but not limited to, costs for purchasing or maintaining Your Hardware, Your Internet service, and any other third-party products or services required to access any multi-player, online, or downloadable portions of the Game. Neither this EULA nor Your access to or use of the Game entitles You to any future releases of the Game or any expansions, sequels, or similar or ancillary products. You have no interest, monetary or otherwise, in any feature or content contained in or relating to the Game.
3. OWNERSHIP. All intellectual property rights in and to the Game (including, but not limited to such rights in any video, audio, and other content incorporated therein or subsequently downloaded) and all title and interest to any and all copies thereof are owned exclusively by BNEA and/or its licensors and You receive no right or interest therein, except for the limited licenses expressly provided herein. The Game may also include certain software licensed by NVIDIA Corporation (“NVIDIA”) including without limitation executable instructions comprising NVIDIA’s proprietary Software Development Kit (the “PHYSX SDK”) and/or for use with NVIDIA’s graphics processor products (the “Physics Application”). Without limiting the foregoing, You are expressly prohibited from:
• Copying the Game (except for making a single backup copy);
• Selling, renting, leasing, licensing, sublicensing, distributing, or otherwise transferring or making the Game available to any other person, in whole or in part
• Using the Game or any part thereof in any commercial context, including, but not limited to, on a commercial website or in a service bureau, “cyber café,” computer gaming center, or any other commercial location in which a user may access or use the Game or the Game’s elements who has not purchased or been authorized by BNEA;
• Reverse engineering, deriving source code, modifying, decompiling, disassembling, or creating derivative works of the Game or any portion thereof, in whole or in part;
• Removing, disabling, or circumventing any proprietary notices or labels contained on or in the Game or any online portion thereof; or
• Exporting or re-exporting the Game or any copy or adaptation thereof, including without limitation the PHYSX SDK and/or Physics Application, directly or indirectly, in violation of any U.S. laws, including without limitation any applicable export restrictions.
4. VIRTUAL ITEMS, VIRTUAL CURRENCY, AND PURCHASED VIRTUAL CURRENCY
4.1. Through the Game, BNEA may offer You the ability to earn a limited license to virtual goods and services made available by BNEA in the Game (collectively, “Virtual Items”) and/or virtual currency (“Virtual Currency”) in exchange for performing or forbearing from performing certain in-Game tasks. If BNEA offers the ability to earn such licenses, upon completion of all required in-Game tasks, BNEA hereby grants You a non-exclusive, non-transferable, revocable, limited right and license to such Virtual Items or Virtual Currency within the Game, as applicable, strictly for Your personal, non-commercial use exclusively in the Game, subject to the terms of this EULA and Your compliance therewith.
4.2. BNEA may also offer You the ability to purchase a limited license to certain Virtual Currency (“Purchased Virtual Currency”) through the Game. All purchases of Purchased Virtual Currency are final and are not refundable, transferable, or exchangeable under any circumstances, except as otherwise required by applicable law. Except for the purchase price of Purchased Virtual Currency, You will not be charged any fees for the access, use, or non-use of Purchased Virtual Currency or Virtual Items. Notwithstanding the foregoing provisions of this Section 4.2, if You are a resident of France, You may be entitled to a refund of an amount of real currency actually paid by You to BNEA or a distributor for the purpose of obtaining Purchased Virtual Currency within the Game in the event BNEA terminates this EULA or user access to the Game, abruptly and without justification, and fails to provide You with sufficient time to redeem such Purchased Virtual Currency within the Game.
4.3. You may only use Virtual Items, Virtual Currency, and Purchased Virtual Currency in the Game and such Virtual Items, Virtual Currency, and Purchased Virtual Currency are not redeemable for money or monetary value from BNEA or any other person or entity, except as otherwise required by applicable law. Virtual Items, Virtual Currency, and Purchased Virtual Currency do not have an equivalent value in real currency and do not act as a substitute for real currency. Neither BNEA nor any other person or entity has any obligation to exchange Virtual Items, Virtual Currency, or Purchased Virtual Currency for anything of value, including, but not limited to, real currency. You acknowledge and agree that BNEA may engage in actions that may impact the perceived value of Virtual Items, Virtual Currency, or Purchased Virtual Currency at any time, except as prohibited by applicable law. All Virtual Items, Virtual Currency, and Purchased Virtual Currency will be subject to the same age rating as the Game.
4.4. Except as otherwise prohibited by applicable law, BNEA, in its sole discretion, has the absolute right to manage, modify, suspend, and/or eliminate Virtual Items or Virtual Currency without notice or liability to You.
4.5. You may not transfer, sell, gift, exchange, trade, lease, sublicense, or rent Virtual Items, Virtual Currency, or Purchased Virtual Currency except as may be permitted in the Game and as expressly permitted by BNEA. Except as otherwise prohibited by applicable law, BNEA reserves and retains all rights, title, and interest in and to the Virtual Items, Virtual Currency, and Purchased Virtual Currency.
4.6. The licenses granted hereunder to Virtual Items, Virtual Currency, and Purchased Virtual Currency will terminate upon termination of this EULA and as otherwise provided herein; provided, however, that, in BNEA’s sole discretion, BNEA may make Virtual Items, Virtual Currency, or Purchased Virtual Currency available to You in Your account solely for use in the commercial version of the Game.
5. SECURITY MEASURES/PROTECTIONS. Certain security measures may be required in order for You to make full use of the Game, including, without limitation, the requirement to register the Game with a serial code, the requirement to have continuous access to the Internet, and/or the acceptance of certain security/digital rights management features. Failure to accept and fully-comply with such security measures may partially or completely impair Your use of the Game.
6. PRIVACY. BNEA respects Your privacy rights. Any personal information supplied by You to BNEA online or via any BNEA-controlled website will be subject to the privacy policy accessible through the Game and available at https://www.bandainamcoent.com/privacy. By accessing and using this Game, You acknowledge and agree that, subject to the applicable privacy policy and applicable law, the Game may use tracking technologies, including pixel tags, logs files, and other technologies native to Your Hardware and may periodically collect technical data and related information from your Hardware, including but not limited to information about Your Hardware’s operating system, peripheral devices, and other software applications running in connection with the Game, which may be used to facilitate the provision of software updates, product support, and other related services to You, in connection with Your access to and use of the Game. You further acknowledge and agree that BNEA may use such information, in a form that does not personally identify You, including for the purpose of improving its products and providing its services or technologies to You.
7. THIRD PARTY SERVICES. You further acknowledge that, subject to the applicable BNEA privacy policy and applicable law, the Game may enable integration with and access to certain third party services for Your convenience, which may require accessing the Internet, purchasing access to such third party services, and/or entering into a separate agreement with the third party provider of such services. Notwithstanding the foregoing, BNEA reserves the right to change, suspend, remove, or disable access or integration between the Game and any such third party services at any time, without prior notice. Accordingly, to the fullest extent of applicable law, Your use of the Game constitutes your acknowledgement and acceptance that: (i) BNEA is not affiliated with, does not endorse, and has no authority to exercise direct control over the third party providers of such services; (ii) BNEA is not responsible for examining or evaluating the accuracy, completeness, timeliness, validity, legality, decency, quality, or any other aspect of such third party services, or the privacy practices of such third parties, which may differ from those of BNEA; and (iii) Your access to and use of any such third party services shall be at Your sole initiative and risk; (iv) any costs incurred in connection with accessing or using such third party services, including ensuring your access to and use of such third party services is in compliance with all applicable laws, shall be borne by You; (v) You are solely responsible for compliance with any terms, conditions or laws applicable to your access to and use of such third party services; and (iv) except as otherwise expressly set forth in this EULA, BNEA will not be liable for any failure or loss of access to or use of such third party services, even if caused by BNEA’s termination of access to such third party services through or in connection with the Game.
8. USER-GENERATED CONTENT. In exchange for access to and use of the Game and to the extent that You create content through access to and use of the Game (“User-Generated Content”), You hereby grant BNEA an exclusive, perpetual, irrevocable, royalty-free, fully transferable, and sub-licensable worldwide right and license to use User-Generated Content in any way and for any purpose in connection with the Game and related goods and services, including the rights to reproduce, copy, adapt, modify, perform, create derivative works from, display, publish, broadcast, transmit, or otherwise use, distribute, exploit, and communicate to the public by any and all means and media whether now known or hereafter devised without any further notice or compensation of any kind to You for the whole duration of protection granted to intellectual property rights by applicable laws and international conventions. To the extent permitted by applicable law, You hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to BNEA’s and other players’ use and enjoyment of such assets in connection with the Game and related goods and services under applicable law. The license granted to BNEA, and the above waiver of any applicable moral rights, shall survive any termination of this EULA.
9. ONLINE CONDUCT.
9.1. BNEA does not pre-screen content of postings or online chats in the Game and does not assume any responsibility or liability for User-Generated Content. BNEA does not assume any liability for any failure to remove, or any delay in removing, User-Generated Content. Without limiting any of its other rights and remedies under this EULA or applicable law, if BNEA objects to any User-Generated Content for any reason, BNEA, in its sole discretion may (either itself or, if applicable, by request to a third-party service provider): (a) remove the User-Generated Content; (b) give warnings to applicable persons; and/or (c) restrict, suspend, or terminate access to and use of the Game without any notice or liability.
9.2. You agree that You will be personally responsible for Your access to and use of the Game, and for all of Your communication and activity in connection with the Game, including any User-Generated Content.
9.3. In connection with Your communication and activity with the Game, You agree not to:
• Harass, threaten, embarrass, or do anything else to another user of the Game that is unwanted, as determined by BNEA in its sole discretion.
• Transmit or facilitate distribution of content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of personal privacy or publicity rights, or objectionable, as determined by BNEA in its sole discretion. Hate speech is not tolerated.
• Violate any terms or policies communicated by BNEA from time to time.
• Promote or encourage any illegal activity, including hacking.
• Disclose Your own or other users’ personal information to third parties.
• Impersonate any person or entity, including any BNEA officials, forum leaders, guides, hosts, employees, or agents, or falsely state or otherwise misrepresent Your affiliation with a person or entity.
• Impede or disrupt the Game or the normal flow of Game play or dialogue or use vulgar language, abusiveness, excessive shouting (e.g., ALL CAPS), “spamming,” or any other disruptive or detrimental methods in an attempt to disturb other users of the Game.
• Cheat or utilize unauthorized exploits in connection with the Game.
• Use or exploit any bugs, errors, or design flaws to obtain unauthorized access to or use of the Game or to gain an unfair advantage over other players of the Game.
• Violate any applicable laws including, but not limited to, by posting, transmitting, promoting, or distributing content that violates any applicable law or regulation.
• Violate any rules for use of third-party technology and content, rules of interactive service providers, and federal, state, local, and foreign laws where applicable. Ignorance of the law is no excuse.
• Do anything that interferes with the ability of other users to enjoy playing the Game in accordance with its rules or that materially increases the expense or difficulty of BNEA or the third-party service provider (if applicable) in maintaining the Game for the enjoyment of all its users.
• Intentionally disconnect from the network during online play or allow Yourself to be defeated by a given player repeatedly to help boost their rankings or win counts in the Game.
• Modify, reproduce, de-compile, reverse engineer or translate the PHYSX SDK.
• Distribute or transfer the PHYSX SDK other than as part of the Physics Application.
10. LIMITATION ON DAMAGES.
10.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BNEA, ITS SUPPLIERS, ITS LICENSORS, OR ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS THEREOF, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF THE POSSESSION OF, ACCESS TO, USE OF, OR INABILITY TO USE THE GAME, INCLUDING WITHOUT LIMITATION THE PHYSX SDK AND OR PHYSICS APPLICATION, OR THE FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, NEGLIGENCE, PERSONAL INJURY, PRODUCTS LIABILITY, INTELLECTUAL PROPERTY INFRINGEMENT, OR ANY OTHER THEORY. EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF BNEA, ITS SUPPLIERS, ITS LICENSORS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS THEREOF, FOR ANY AND ALL DAMAGES UNDER THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO DOWNLOAD A SINGLE COPY OF THE GAME.
10.2. BNEA AND ITS SUPPLIERS AND LICENSORS MAKE NO PROMISE OR WARRANTY THAT THE GAME WILL WORK PROPERLY. YOU ACKNOWLEDGE AND AGREE THAT BNEA AND ITS LICENSORS AND SUPPLIERS ARE NOT RESPONSIBLE OR LIABLE FOR (A) ANY VIRUSES OR OTHER DISABLING FEATURES THAT AFFECT YOUR ACCESS TO OR USE OF THE GAME; (B) ANY INCOMPATIBILITY AMONG THE GAME, OTHER SERVICES, AND HARDWARE; OR (C) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE IN INITIATING, CONDUCTING, OR COMPLETING ANY TRANSMISSIONS OR TRANSACTIONS IN CONNECTION WITH THE GAME IN AN ACCURATE OR TIMELY MANNER. THE GAME AND ALL OTHER SERVICES ARE PROVIDED “AS IS.” EXCEPT AS MIGHT BE DESCRIBED HEREIN, BNEA AND ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. BNEA does not ensure continuous, error-free, secure, or virus-free operation of any online, multi-player, or downloadable portions of the Game or continued operation or availability of any given server. Some countries/regions do not allow limitations as to how long an implied warranty lasts and/or exclusions or limitations of consequential damages, so the above limitations and/or exclusions of liability may not apply to you. This warranty gives You specific legal rights and You may also have other legal rights that vary from country/region to country/region.
10.3. BNEA is not liable for any delay or failure to perform resulting from any causes beyond its reasonable control. Further, BNEA cannot and does not promise or ensure that You will be able to access the online, multi-player, or downloadable portions of the Game whenever You want, and there may be extended periods of time when You cannot access such portions of the Game.
10.4. NOTWITHSTANDING THE FOREGOING, IF YOU ARE A RESIDENT OF THE UNITED KINGDOM, NOTHING IN THIS AGREEMENT LIMITS OR EXCLUDES BNEA’S LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY BNEA’S NEGLIGENCE; (B) ANY LOSS SUFFERED BY YOU AS A RESULT OF YOUR RELIANCE ON ANY FRAUDULENT MISREPRESENTATION MADE BY BNEA TO YOU; OR (C) ANY OTHER LIABILITY THAT CANNOT BY LAW BE EXCLUDED OR LIMITED.
11. TERMINATION/SUSPENSION.
11.1. This EULA is effective upon Your agreement to be bound by its terms and remains in effect until terminated by You or BNEA. You may terminate this EULA at any time by deleting and destroying any and all copies of the Game in Your possession, custody, or control.
11.2. Except as otherwise prohibited by applicable law, BNEA may limit, suspend, or terminate the licenses granted hereunder and Your access to and use of the Game, including, but not limited to Virtual Items and any related services and products, at any time and for any reason without notice or liability to You.
11.3. Without limiting any other rights of BNEA, if You fail to comply with the terms and conditions of this EULA, BNEA retains the right, in its sole discretion, to immediately limit, suspend, or terminate Your access to and/or use of the Game.
11.4. Upon termination of this EULA, Your rights to access and use the Game, including any licenses and access to Virtual Items, user data, points, character progress, and any other information of any kind related to the Game, will terminate immediately, and You must cease all use of the Game. In the event the Game is terminated, You must destroy all copies of the Game and all of its component parts.
11.5. The termination of this EULA will not affect BNEA’s rights or Your obligations arising under this EULA. Those terms that by their nature are intended to survive this EULA shall survive this EULA.
12. U.S. GOVERNMENT RESTRICTED RIGHTS. The Game has been developed entirely at private expense and is provided as a “Commercial Computer Game” or “restricted computer Game.” Use, duplication, or disclosure by the U.S. Government or a U.S. Government subcontractor is subject to the restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Game clauses in DFARS 252.227-7013 or as set forth in subparagraphs (c)(1) and (2) of the Commercial Computer Game Restricted Rights clauses at FAR 52.227-19, as applicable. The Contractor/Manufacturer is WEBZENONNET Co., Ltd., 6F Venture Forum Building, 323 Pangyo-ro, Bundang-gu, Seongnam-si, Kyounggi-do, Korea.
13. INJUNCTION. Because BNEA would be irreparably damaged if the terms of this EULA were not specifically enforced, You agree that BNEA and/or its licensors and suppliers shall be entitled, without bond, other security or proof of damages, to appropriate equitable remedies with respect to breaches of this EULA, in addition to such other remedies as BNEA may otherwise have under applicable law.
14. INDEMNITY. You agree to indemnify, defend, and hold harmless BNEA, its licensors, its suppliers, and each of their respective officers, directors, employees, and agents from all damages, losses, and expenses, including reasonable attorneys’ fees, arising, directly or indirectly, from any violation of this EULA by You or from Your acts and omissions to act in using the Game. BNEA reserves the right to assume the exclusive defense and control of any matter subject to indemnification by You.
15. DISPUTE RESOLUTION/BINDING ARBITRATION/CLASS ACTION WAIVER.
15.1. To the extent permitted by law, You and BNEA agree to make reasonable, good faith efforts to informally resolve any dispute or claim between You and BNEA and, before initiating any action or arbitration, the party seeking to raise such dispute or claim shall send to the other party a written notice describing the nature and basis of such dispute or claim and identifying the relief sought. All such written notices to BNEA must be sent via first class mail to: ATTN: Legal & Business Affairs Department, BANDAI NAMCO Entertainment America Inc., 2051 Mission College Boulevard, Santa Clara, California 95054, USA.
15.2. If You and BNEA do not agree to resolve such dispute or claim within 30 days after such written notice is received, the party seeking to raise such dispute or claim may initiate an action or arbitration as permitted by this EULA. Arbitration is a legally-binding process, through which a party may seek legal remedies from or against another party, similar to a legal action brought before a court, but that generally imposes fewer strict procedural formalities, is held before a third party, neutral arbitrator (instead of before a judge or jury), provides for more limited discovery and potentially reduced legal fees for each party, and is subject to very limited review by courts.
15.3. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BNEA ACKNOWLEDGE AND AGREE: (A) TO RESOLVE ALL DISPUTES AND CLAIMS BETWEEN YOU AND BNEA THROUGH BINDING ARBITRATION, PURSUANT TO THE FEDERAL ARBITRATION ACT, INCLUDING WITHOUT LIMITATION ANY DISPUTES OR CLAIMS BASED ON LEGAL THEORIES OF BREACH OF CONTRACT, TORTIOUS INJURY, STATUTORY VIOLATIONS, FRAUD, UNFAIR COMPETITION, RIGHTS OF PRIVACY, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, THAT MAY ARISE OUT OF OR RELATE TO ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND BNEA, ANY TERM OR PROVISION OF THIS EULA, OR YOUR ACCESS TO OR USE OF THE GAME (EACH, A “CLAIM”); (B) TO IRREVOCABLY WAIVE ANY RIGHT TO PURSUE ANY CLAIMS IN COURT OR TO HAVE ANY CLAIMS HEARD OR TRIED BEFORE A JUDGE OR JURY; (C) NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR COLLECTIVE ARBITRATION AGAINST THE OTHER PARTY, EVEN IF OTHERWISE PERMITTED BY THE FEDERAL ARBITRATION ACT; AND (D) NOT TO SEEK TO CONSOLIDATE OR COMBINE ANY ACTION OR ARBITRATION BROUGHT BY OR AGAINST YOU WITH ANY ACTION OR ARBITRATION BROUGHT BY OR AGAINST ANY THIRD PARTY, WITHOUT THE EXPRESS WRITTEN CONSENT OF EACH SUCH THIRD PARTY AND BOTH PARTIES TO THIS EULA.
15.4. Notwithstanding the foregoing, the terms of this EULA will not prevent You from bringing any dispute or claim that may be subject to Subsection 15.3, to the attention of any federal, state, or local government agencies that can, if the law allows, seek relief from BNEA on Your behalf, or from bringing any claim before a small claims court, subject to the jurisdictional limitations and requirements of such small claims court.
15.5. The procedure for arbitration of any Claim subject to Subsection 15.3 will be governed by the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where applicable, the AAA’s Supplementary Procedures for Consumer Related Disputes, both of which are available at http://www.adr.org. Notwithstanding the foregoing, You and BNEA agree that arbitration of any such Claim may be conducted in English, and permit the electronic submission of documents and allow participation by phone or by teleconference, or in person, at a mutually agreed location.
15.6. If You seek $10,000 or less, BNEA agrees to reimburse Your filing fee and Your share of the arbitration costs, including Your share of arbitrator compensation, at the conclusion of the proceeding, unless the arbitrator determines Your claims are frivolous or costs are unreasonable as determined by the arbitrator. BNEA agrees not to seek its attorneys’ fees or costs in arbitration unless the arbitrator determines Your claims are frivolous or costs are unreasonable as determined by the arbitrator. If You seek more than $10,000, the arbitration costs, including arbitrator compensation, will be borne equally by the parties pursuant to the AAA’s Commercial Arbitration Rules and, if applicable, the AAA’s Supplementary Procedures for Consumer Related Disputes.
15.7. In the event any term or provision of Section 15 is unenforceable, prohibited by applicable law, or is found by a court of competent jurisdiction to be inapplicable to any Claim, You and BNEA agree that, no provision of Section 14 shall be enforceable against You or BNEA and all Claims shall be governed by Section 16, below.
16. GOVERNING LAW & VENUE. To the extent permitted by applicable law, any dispute, claim, or action between You and BNEA, including without limitation the interpretation and construction of this EULA, will be governed by the laws of the State of California and the United States of America, without regard for any choice of law or conflict of law principles, and You and BNEA further agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to the terms of this EULA and is hereby expressly disclaimed. To the extent permitted by applicable law, and subject to Section 14, any dispute, claim, or action between You and BNEA will be brought in and subject to the exclusive jurisdiction of the California State Superior Courts of Santa Clara County, California or the United States Federal District Courts of the Northern District of California and You and BNEA agree to submit to the personal jurisdiction of such courts. If You are a resident of the United Kingdom, France, Italy, Spain, or Brazil, the terms and provisions of this Section and of Section 15, above, shall be without prejudice to any rights You may hold, under applicable mandatory law, to bring a legal proceeding in a local jurisdiction. If you are a resident of Australia, your use of the Game in Australia may entitle You to certain guarantees, rights, and remedies provided for in the Australian Consumer Law, which will prevail over any inconsistent provisions in this EULA. Users should refer to that law when determining what their rights and obligations are with respect to the Game. To the extent required by applicable law, all terms and provisions of this EULA shall be governed and construed in accordance with all applicable mandatory laws if inconsistent with the governing law set forth in this Section 16.
17. MISCELLANEOUS. If any provision of this EULA is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions will remain in effect and be enforced as if the invalid or unenforceable provision were not contained in the EULA. BNEA’s failure to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches. To the extent permitted by applicable law, you may not assign or transfer this EULA or Your rights, and any attempt to the contrary is void. This EULA sets forth the entire understanding and agreement between BNEA and You with respect to the subject matter.
If You have any questions concerning this EULA, You may contact BANDAI NAMCO Entertainment America Inc.’s customer service at https://bandainamcogames.zendesk.com/hc/en-us or at BANDAI NAMCO Entertainment America Inc., 2051 Mission College Boulevard, Santa Clara, California 95054, USA.
WINNING PUTT
END USER LICENSE AGREEMENT
IMPORTANT: THIS IS A LEGALLY BINDING AGREEMENT AND CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO INTERACTIVE ENTERTAINMENT PRODUCTS PUBLISHED, AND OTHER SERVICES OFFERED BY BANDAI NAMCO ENTERTAINMENT AMERICA INC. PLEASE READ THE FOLLOWING CAREFULLY:
Last Updated: August 4, 2016
The Game, as defined below, is licensed to You on the terms set forth in this end user license agreement (the “EULA”), which constitutes a legal agreement between You and BANDAI NAMCO Entertainment America Inc. (a Delaware corporation) (“BNEA”). For purposes of this EULA, “You” refers to any user of the Game. By downloading, installing, accessing, playing, or otherwise using the Game in any way, You agree to be legally bound by the terms of this EULA with BNEA and privacy policy as set forth in Section 6, which may be updated from time to time. Your continued use of the Game, in any way, after a revised version of this EULA has been communicated to You, constitutes Your acceptance of such updated terms. If You do not agree to the terms of this EULA, do not download, install, access, play, or otherwise use the Game in any way. You must accept and abide by the terms of this EULA, including any updated terms, as presented to You by BNEA and any changes, additions, or deletions are not acceptable, and are hereby expressly rejected by BNEA. BNEA may refuse access to the Game for noncompliance with any part of this EULA.
THIS EULA CONTAINS, AMONG OTHER THINGS, AN ARBITRATION PROVISION AND A CLASS ACTION WAIVER. IF YOU LIVE OUTSIDE THE UNITED STATES OF AMERICA, SOME OR ALL OF THE ARBITRATION PROVISION AND CLASS ACTION WAIVER MAY NOT APPLY TO YOU. TO THE EXTENT THIS EULA IS MADE AVAILABLE IN ANY LANGUAGE OTHER THAN ENGLISH, EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, THE TERMS AND PROVISIONS OF THE ENGLISH LANGUAGE VERSION OF THIS EULA SHALL CONTROL.
IF YOU INSTALL, ACCESS, PLAY, OR OTHERWISE USE THE GAME THROUGH THE STEAM® SERVICE, YOUR USE OF THE GAME IS ALSO SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THE STEAM® SUBSCRIBER AGREEMENT AND/OR ANY OTHER TERMS SET FORTH BY VALVE CORPORATION IN RELATION TO THE STEAM SERVICE.
The Winning Putt video game, including, without limitation, any multi-player, online, or downloadable portions thereof and any related written or electronic documentation or content (collectively, the “Game”), is protected by domestic and foreign copyright laws as well as international copyright treaties and conventions and other laws. The Game is licensed, and not sold, and this EULA confers no title or ownership to the Game or any copy thereof. In addition to the terms and conditions hereof, when accessing and using particular portions of the Game, including, without limitation, accessing any multi-player or online features, downloading any downloadable content, and whenever conducting any monetary transactions through or in connection with your use of the Game, You may be subject to additional terms and conditions of third-party service providers.
1. PRECONDITIONS OF THE LICENSES. . The licenses granted in this EULA are specifically conditioned upon the following and Your full compliance with all other terms and conditions set forth in this EULA:
• You have reached the age of majority in Your jurisdiction. If You are under the age of majority in Your jurisdiction, Your legal representative (e.g., a parent or a person who has legal parental authority over You) must agree on Your behalf to comply, and take full responsibility for Your compliance, with this EULA prior to Your use of the Game;
• You agree to and comply with all of the terms in this EULA, and any additional terms as may be applicable to the Game, which acceptance is evidenced by Your access to and use of the Game;
• You agree not to download, install, access, play, or otherwise use the Game in any way except on devices owned or controlled exclusively by You, running validly-licensed copies of operating systems on which the Game is designed to operate and which meet the minimum requirements set by BNEA (collectively, the “Hardware”);
• You do not use any hacks, cracks, bots, or third-party software that may modify or copy, temporarily or permanently, the code or the user experience of the Game, whether on Your Hardware or on servers that enable use of any features of the Game; and
• If You install, access, play, or otherwise use the game through the STEAM® service, You have accepted and are in compliance with all terms and conditions set forth in the STEAM® Subscriber Agreement and/or any other terms set forth by Valve Corporation in relation to the STEAM® service from which Your Hardware will download, install, or access any copy of the Game, any updates to the Game, or through which any monetary transactions conducted in connection with the Game may be performed.
• A small percentage of the population may experience episodes associated with epilepsy, such as seizures or sudden loss of awareness, when exposed to certain visual images that may appear in video games. If You or anyone in Your family has suffered from such epileptic episodes, please immediately consult your physician before You install, access, play, or otherwise use the Game. Please immediately stop playing the Game and consult Your physician if You experience any of the following symptoms: dizziness, disorientation, loss of consciousness or awareness, convulsions, sporadic jerking movements of arms or legs, muscle stiffness, or eye twitching.
2. LIMITED USE LICENSE. The Game is licensed, not sold, to You for use only under the terms of this EULA, unless accompanied by a separate written license agreement, executed by an authorized representative of BNEA, in which case the terms of that separate BNEA license agreement will control over any terms of this EULA. As between BNEA and You, BNEA reserves all rights in any to the Game that are not expressly granted to You in this EULA. Subject to your strict compliance with the terms of this EULA, BNEA grants You a non-exclusive, non-transferable, revocable, limited right and license to access and use one copy of the Game solely for Your personal use, on Your Hardware. Any commercial use of the Game by You is strictly prohibited. To access and use the Game, You must have legally obtained the Game from BNEA and all Hardware and/or third-party products and services required to operate the Game and/or access any online, multi-player, or downloadable portion of the Game that BNEA does not provide. You are responsible for paying all fees, taxes, and other costs You may incur to access and use the Game, including, but not limited to, costs for purchasing or maintaining Your Hardware, Your Internet service, and any other third-party products or services required to access any multi-player, online, or downloadable portions of the Game. Neither this EULA nor Your access to or use of the Game entitles You to any future releases of the Game or any expansions, sequels, or similar or ancillary products. You have no interest, monetary or otherwise, in any feature or content contained in or relating to the Game.
3. OWNERSHIP. All intellectual property rights in and to the Game (including, but not limited to such rights in any video, audio, and other content incorporated therein or subsequently downloaded) and all title and interest to any and all copies thereof are owned exclusively by BNEA and/or its licensors and You receive no right or interest therein, except for the limited licenses expressly provided herein. The Game may also include certain software licensed by NVIDIA Corporation (“NVIDIA”) including without limitation executable instructions comprising NVIDIA’s proprietary Software Development Kit (the “PHYSX SDK”) and/or for use with NVIDIA’s graphics processor products (the “Physics Application”). Without limiting the foregoing, You are expressly prohibited from:
• Copying the Game (except for making a single backup copy);
• Selling, renting, leasing, licensing, sublicensing, distributing, or otherwise transferring or making the Game available to any other person, in whole or in part
• Using the Game or any part thereof in any commercial context, including, but not limited to, on a commercial website or in a service bureau, “cyber café,” computer gaming center, or any other commercial location in which a user may access or use the Game or the Game’s elements who has not purchased or been authorized by BNEA;
• Reverse engineering, deriving source code, modifying, decompiling, disassembling, or creating derivative works of the Game or any portion thereof, in whole or in part;
• Removing, disabling, or circumventing any proprietary notices or labels contained on or in the Game or any online portion thereof; or
• Exporting or re-exporting the Game or any copy or adaptation thereof, including without limitation the PHYSX SDK and/or Physics Application, directly or indirectly, in violation of any U.S. laws, including without limitation any applicable export restrictions.
4. VIRTUAL ITEMS, VIRTUAL CURRENCY, AND PURCHASED VIRTUAL CURRENCY
4.1. Through the Game, BNEA may offer You the ability to earn a limited license to virtual goods and services made available by BNEA in the Game (collectively, “Virtual Items”) and/or virtual currency (“Virtual Currency”) in exchange for performing or forbearing from performing certain in-Game tasks. If BNEA offers the ability to earn such licenses, upon completion of all required in-Game tasks, BNEA hereby grants You a non-exclusive, non-transferable, revocable, limited right and license to such Virtual Items or Virtual Currency within the Game, as applicable, strictly for Your personal, non-commercial use exclusively in the Game, subject to the terms of this EULA and Your compliance therewith.
4.2. BNEA may also offer You the ability to purchase a limited license to certain Virtual Currency (“Purchased Virtual Currency”) through the Game. All purchases of Purchased Virtual Currency are final and are not refundable, transferable, or exchangeable under any circumstances, except as otherwise required by applicable law. Except for the purchase price of Purchased Virtual Currency, You will not be charged any fees for the access, use, or non-use of Purchased Virtual Currency or Virtual Items. Notwithstanding the foregoing provisions of this Section 4.2, if You are a resident of France, You may be entitled to a refund of an amount of real currency actually paid by You to BNEA or a distributor for the purpose of obtaining Purchased Virtual Currency within the Game in the event BNEA terminates this EULA or user access to the Game, abruptly and without justification, and fails to provide You with sufficient time to redeem such Purchased Virtual Currency within the Game.
4.3. You may only use Virtual Items, Virtual Currency, and Purchased Virtual Currency in the Game and such Virtual Items, Virtual Currency, and Purchased Virtual Currency are not redeemable for money or monetary value from BNEA or any other person or entity, except as otherwise required by applicable law. Virtual Items, Virtual Currency, and Purchased Virtual Currency do not have an equivalent value in real currency and do not act as a substitute for real currency. Neither BNEA nor any other person or entity has any obligation to exchange Virtual Items, Virtual Currency, or Purchased Virtual Currency for anything of value, including, but not limited to, real currency. You acknowledge and agree that BNEA may engage in actions that may impact the perceived value of Virtual Items, Virtual Currency, or Purchased Virtual Currency at any time, except as prohibited by applicable law. All Virtual Items, Virtual Currency, and Purchased Virtual Currency will be subject to the same age rating as the Game.
4.4. Except as otherwise prohibited by applicable law, BNEA, in its sole discretion, has the absolute right to manage, modify, suspend, and/or eliminate Virtual Items or Virtual Currency without notice or liability to You.
4.5. You may not transfer, sell, gift, exchange, trade, lease, sublicense, or rent Virtual Items, Virtual Currency, or Purchased Virtual Currency except as may be permitted in the Game and as expressly permitted by BNEA. Except as otherwise prohibited by applicable law, BNEA reserves and retains all rights, title, and interest in and to the Virtual Items, Virtual Currency, and Purchased Virtual Currency.
4.6. The licenses granted hereunder to Virtual Items, Virtual Currency, and Purchased Virtual Currency will terminate upon termination of this EULA and as otherwise provided herein; provided, however, that, in BNEA’s sole discretion, BNEA may make Virtual Items, Virtual Currency, or Purchased Virtual Currency available to You in Your account solely for use in the commercial version of the Game.
5. SECURITY MEASURES/PROTECTIONS. Certain security measures may be required in order for You to make full use of the Game, including, without limitation, the requirement to register the Game with a serial code, the requirement to have continuous access to the Internet, and/or the acceptance of certain security/digital rights management features. Failure to accept and fully-comply with such security measures may partially or completely impair Your use of the Game.
6. PRIVACY. BNEA respects Your privacy rights. Any personal information supplied by You to BNEA online or via any BNEA-controlled website will be subject to the privacy policy accessible through the Game and available at https://www.bandainamcoent.com/privacy. By accessing and using this Game, You acknowledge and agree that, subject to the applicable privacy policy and applicable law, the Game may use tracking technologies, including pixel tags, logs files, and other technologies native to Your Hardware and may periodically collect technical data and related information from your Hardware, including but not limited to information about Your Hardware’s operating system, peripheral devices, and other software applications running in connection with the Game, which may be used to facilitate the provision of software updates, product support, and other related services to You, in connection with Your access to and use of the Game. You further acknowledge and agree that BNEA may use such information, in a form that does not personally identify You, including for the purpose of improving its products and providing its services or technologies to You.
7. THIRD PARTY SERVICES. You further acknowledge that, subject to the applicable BNEA privacy policy and applicable law, the Game may enable integration with and access to certain third party services for Your convenience, which may require accessing the Internet, purchasing access to such third party services, and/or entering into a separate agreement with the third party provider of such services. Notwithstanding the foregoing, BNEA reserves the right to change, suspend, remove, or disable access or integration between the Game and any such third party services at any time, without prior notice. Accordingly, to the fullest extent of applicable law, Your use of the Game constitutes your acknowledgement and acceptance that: (i) BNEA is not affiliated with, does not endorse, and has no authority to exercise direct control over the third party providers of such services; (ii) BNEA is not responsible for examining or evaluating the accuracy, completeness, timeliness, validity, legality, decency, quality, or any other aspect of such third party services, or the privacy practices of such third parties, which may differ from those of BNEA; and (iii) Your access to and use of any such third party services shall be at Your sole initiative and risk; (iv) any costs incurred in connection with accessing or using such third party services, including ensuring your access to and use of such third party services is in compliance with all applicable laws, shall be borne by You; (v) You are solely responsible for compliance with any terms, conditions or laws applicable to your access to and use of such third party services; and (iv) except as otherwise expressly set forth in this EULA, BNEA will not be liable for any failure or loss of access to or use of such third party services, even if caused by BNEA’s termination of access to such third party services through or in connection with the Game.
8. USER-GENERATED CONTENT. In exchange for access to and use of the Game and to the extent that You create content through access to and use of the Game (“User-Generated Content”), You hereby grant BNEA an exclusive, perpetual, irrevocable, royalty-free, fully transferable, and sub-licensable worldwide right and license to use User-Generated Content in any way and for any purpose in connection with the Game and related goods and services, including the rights to reproduce, copy, adapt, modify, perform, create derivative works from, display, publish, broadcast, transmit, or otherwise use, distribute, exploit, and communicate to the public by any and all means and media whether now known or hereafter devised without any further notice or compensation of any kind to You for the whole duration of protection granted to intellectual property rights by applicable laws and international conventions. To the extent permitted by applicable law, You hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to BNEA’s and other players’ use and enjoyment of such assets in connection with the Game and related goods and services under applicable law. The license granted to BNEA, and the above waiver of any applicable moral rights, shall survive any termination of this EULA.
9. ONLINE CONDUCT.
9.1. BNEA does not pre-screen content of postings or online chats in the Game and does not assume any responsibility or liability for User-Generated Content. BNEA does not assume any liability for any failure to remove, or any delay in removing, User-Generated Content. Without limiting any of its other rights and remedies under this EULA or applicable law, if BNEA objects to any User-Generated Content for any reason, BNEA, in its sole discretion may (either itself or, if applicable, by request to a third-party service provider): (a) remove the User-Generated Content; (b) give warnings to applicable persons; and/or (c) restrict, suspend, or terminate access to and use of the Game without any notice or liability.
9.2. You agree that You will be personally responsible for Your access to and use of the Game, and for all of Your communication and activity in connection with the Game, including any User-Generated Content.
9.3. In connection with Your communication and activity with the Game, You agree not to:
• Harass, threaten, embarrass, or do anything else to another user of the Game that is unwanted, as determined by BNEA in its sole discretion.
• Transmit or facilitate distribution of content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of personal privacy or publicity rights, or objectionable, as determined by BNEA in its sole discretion. Hate speech is not tolerated.
• Violate any terms or policies communicated by BNEA from time to time.
• Promote or encourage any illegal activity, including hacking.
• Disclose Your own or other users’ personal information to third parties.
• Impersonate any person or entity, including any BNEA officials, forum leaders, guides, hosts, employees, or agents, or falsely state or otherwise misrepresent Your affiliation with a person or entity.
• Impede or disrupt the Game or the normal flow of Game play or dialogue or use vulgar language, abusiveness, excessive shouting (e.g., ALL CAPS), “spamming,” or any other disruptive or detrimental methods in an attempt to disturb other users of the Game.
• Cheat or utilize unauthorized exploits in connection with the Game.
• Use or exploit any bugs, errors, or design flaws to obtain unauthorized access to or use of the Game or to gain an unfair advantage over other players of the Game.
• Violate any applicable laws including, but not limited to, by posting, transmitting, promoting, or distributing content that violates any applicable law or regulation.
• Violate any rules for use of third-party technology and content, rules of interactive service providers, and federal, state, local, and foreign laws where applicable. Ignorance of the law is no excuse.
• Do anything that interferes with the ability of other users to enjoy playing the Game in accordance with its rules or that materially increases the expense or difficulty of BNEA or the third-party service provider (if applicable) in maintaining the Game for the enjoyment of all its users.
• Intentionally disconnect from the network during online play or allow Yourself to be defeated by a given player repeatedly to help boost their rankings or win counts in the Game.
• Modify, reproduce, de-compile, reverse engineer or translate the PHYSX SDK.
• Distribute or transfer the PHYSX SDK other than as part of the Physics Application.
10. LIMITATION ON DAMAGES.
10.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BNEA, ITS SUPPLIERS, ITS LICENSORS, OR ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS THEREOF, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF THE POSSESSION OF, ACCESS TO, USE OF, OR INABILITY TO USE THE GAME, INCLUDING WITHOUT LIMITATION THE PHYSX SDK AND OR PHYSICS APPLICATION, OR THE FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, NEGLIGENCE, PERSONAL INJURY, PRODUCTS LIABILITY, INTELLECTUAL PROPERTY INFRINGEMENT, OR ANY OTHER THEORY. EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF BNEA, ITS SUPPLIERS, ITS LICENSORS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS THEREOF, FOR ANY AND ALL DAMAGES UNDER THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO DOWNLOAD A SINGLE COPY OF THE GAME.
10.2. BNEA AND ITS SUPPLIERS AND LICENSORS MAKE NO PROMISE OR WARRANTY THAT THE GAME WILL WORK PROPERLY. YOU ACKNOWLEDGE AND AGREE THAT BNEA AND ITS LICENSORS AND SUPPLIERS ARE NOT RESPONSIBLE OR LIABLE FOR (A) ANY VIRUSES OR OTHER DISABLING FEATURES THAT AFFECT YOUR ACCESS TO OR USE OF THE GAME; (B) ANY INCOMPATIBILITY AMONG THE GAME, OTHER SERVICES, AND HARDWARE; OR (C) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE IN INITIATING, CONDUCTING, OR COMPLETING ANY TRANSMISSIONS OR TRANSACTIONS IN CONNECTION WITH THE GAME IN AN ACCURATE OR TIMELY MANNER. THE GAME AND ALL OTHER SERVICES ARE PROVIDED “AS IS.” EXCEPT AS MIGHT BE DESCRIBED HEREIN, BNEA AND ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. BNEA does not ensure continuous, error-free, secure, or virus-free operation of any online, multi-player, or downloadable portions of the Game or continued operation or availability of any given server. Some countries/regions do not allow limitations as to how long an implied warranty lasts and/or exclusions or limitations of consequential damages, so the above limitations and/or exclusions of liability may not apply to you. This warranty gives You specific legal rights and You may also have other legal rights that vary from country/region to country/region.
10.3. BNEA is not liable for any delay or failure to perform resulting from any causes beyond its reasonable control. Further, BNEA cannot and does not promise or ensure that You will be able to access the online, multi-player, or downloadable portions of the Game whenever You want, and there may be extended periods of time when You cannot access such portions of the Game.
10.4. NOTWITHSTANDING THE FOREGOING, IF YOU ARE A RESIDENT OF THE UNITED KINGDOM, NOTHING IN THIS AGREEMENT LIMITS OR EXCLUDES BNEA’S LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY BNEA’S NEGLIGENCE; (B) ANY LOSS SUFFERED BY YOU AS A RESULT OF YOUR RELIANCE ON ANY FRAUDULENT MISREPRESENTATION MADE BY BNEA TO YOU; OR (C) ANY OTHER LIABILITY THAT CANNOT BY LAW BE EXCLUDED OR LIMITED.
11. TERMINATION/SUSPENSION.
11.1. This EULA is effective upon Your agreement to be bound by its terms and remains in effect until terminated by You or BNEA. You may terminate this EULA at any time by deleting and destroying any and all copies of the Game in Your possession, custody, or control.
11.2. Except as otherwise prohibited by applicable law, BNEA may limit, suspend, or terminate the licenses granted hereunder and Your access to and use of the Game, including, but not limited to Virtual Items and any related services and products, at any time and for any reason without notice or liability to You.
11.3. Without limiting any other rights of BNEA, if You fail to comply with the terms and conditions of this EULA, BNEA retains the right, in its sole discretion, to immediately limit, suspend, or terminate Your access to and/or use of the Game.
11.4. Upon termination of this EULA, Your rights to access and use the Game, including any licenses and access to Virtual Items, user data, points, character progress, and any other information of any kind related to the Game, will terminate immediately, and You must cease all use of the Game. In the event the Game is terminated, You must destroy all copies of the Game and all of its component parts.
11.5. The termination of this EULA will not affect BNEA’s rights or Your obligations arising under this EULA. Those terms that by their nature are intended to survive this EULA shall survive this EULA.
12. U.S. GOVERNMENT RESTRICTED RIGHTS. The Game has been developed entirely at private expense and is provided as a “Commercial Computer Game” or “restricted computer Game.” Use, duplication, or disclosure by the U.S. Government or a U.S. Government subcontractor is subject to the restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Game clauses in DFARS 252.227-7013 or as set forth in subparagraphs (c)(1) and (2) of the Commercial Computer Game Restricted Rights clauses at FAR 52.227-19, as applicable. The Contractor/Manufacturer is WEBZENONNET Co., Ltd., 6F Venture Forum Building, 323 Pangyo-ro, Bundang-gu, Seongnam-si, Kyounggi-do, Korea.
13. INJUNCTION. Because BNEA would be irreparably damaged if the terms of this EULA were not specifically enforced, You agree that BNEA and/or its licensors and suppliers shall be entitled, without bond, other security or proof of damages, to appropriate equitable remedies with respect to breaches of this EULA, in addition to such other remedies as BNEA may otherwise have under applicable law.
14. INDEMNITY. You agree to indemnify, defend, and hold harmless BNEA, its licensors, its suppliers, and each of their respective officers, directors, employees, and agents from all damages, losses, and expenses, including reasonable attorneys’ fees, arising, directly or indirectly, from any violation of this EULA by You or from Your acts and omissions to act in using the Game. BNEA reserves the right to assume the exclusive defense and control of any matter subject to indemnification by You.
15. DISPUTE RESOLUTION/BINDING ARBITRATION/CLASS ACTION WAIVER.
15.1. To the extent permitted by law, You and BNEA agree to make reasonable, good faith efforts to informally resolve any dispute or claim between You and BNEA and, before initiating any action or arbitration, the party seeking to raise such dispute or claim shall send to the other party a written notice describing the nature and basis of such dispute or claim and identifying the relief sought. All such written notices to BNEA must be sent via first class mail to: ATTN: Legal & Business Affairs Department, BANDAI NAMCO Entertainment America Inc., 2051 Mission College Boulevard, Santa Clara, California 95054, USA.
15.2. If You and BNEA do not agree to resolve such dispute or claim within 30 days after such written notice is received, the party seeking to raise such dispute or claim may initiate an action or arbitration as permitted by this EULA. Arbitration is a legally-binding process, through which a party may seek legal remedies from or against another party, similar to a legal action brought before a court, but that generally imposes fewer strict procedural formalities, is held before a third party, neutral arbitrator (instead of before a judge or jury), provides for more limited discovery and potentially reduced legal fees for each party, and is subject to very limited review by courts.
15.3. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BNEA ACKNOWLEDGE AND AGREE: (A) TO RESOLVE ALL DISPUTES AND CLAIMS BETWEEN YOU AND BNEA THROUGH BINDING ARBITRATION, PURSUANT TO THE FEDERAL ARBITRATION ACT, INCLUDING WITHOUT LIMITATION ANY DISPUTES OR CLAIMS BASED ON LEGAL THEORIES OF BREACH OF CONTRACT, TORTIOUS INJURY, STATUTORY VIOLATIONS, FRAUD, UNFAIR COMPETITION, RIGHTS OF PRIVACY, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, THAT MAY ARISE OUT OF OR RELATE TO ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND BNEA, ANY TERM OR PROVISION OF THIS EULA, OR YOUR ACCESS TO OR USE OF THE GAME (EACH, A “CLAIM”); (B) TO IRREVOCABLY WAIVE ANY RIGHT TO PURSUE ANY CLAIMS IN COURT OR TO HAVE ANY CLAIMS HEARD OR TRIED BEFORE A JUDGE OR JURY; (C) NOT TO BRING OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR COLLECTIVE ARBITRATION AGAINST THE OTHER PARTY, EVEN IF OTHERWISE PERMITTED BY THE FEDERAL ARBITRATION ACT; AND (D) NOT TO SEEK TO CONSOLIDATE OR COMBINE ANY ACTION OR ARBITRATION BROUGHT BY OR AGAINST YOU WITH ANY ACTION OR ARBITRATION BROUGHT BY OR AGAINST ANY THIRD PARTY, WITHOUT THE EXPRESS WRITTEN CONSENT OF EACH SUCH THIRD PARTY AND BOTH PARTIES TO THIS EULA.
15.4. Notwithstanding the foregoing, the terms of this EULA will not prevent You from bringing any dispute or claim that may be subject to Subsection 15.3, to the attention of any federal, state, or local government agencies that can, if the law allows, seek relief from BNEA on Your behalf, or from bringing any claim before a small claims court, subject to the jurisdictional limitations and requirements of such small claims court.
15.5. The procedure for arbitration of any Claim subject to Subsection 15.3 will be governed by the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where applicable, the AAA’s Supplementary Procedures for Consumer Related Disputes, both of which are available at http://www.adr.org. Notwithstanding the foregoing, You and BNEA agree that arbitration of any such Claim may be conducted in English, and permit the electronic submission of documents and allow participation by phone or by teleconference, or in person, at a mutually agreed location.
15.6. If You seek $10,000 or less, BNEA agrees to reimburse Your filing fee and Your share of the arbitration costs, including Your share of arbitrator compensation, at the conclusion of the proceeding, unless the arbitrator determines Your claims are frivolous or costs are unreasonable as determined by the arbitrator. BNEA agrees not to seek its attorneys’ fees or costs in arbitration unless the arbitrator determines Your claims are frivolous or costs are unreasonable as determined by the arbitrator. If You seek more than $10,000, the arbitration costs, including arbitrator compensation, will be borne equally by the parties pursuant to the AAA’s Commercial Arbitration Rules and, if applicable, the AAA’s Supplementary Procedures for Consumer Related Disputes.
15.7. In the event any term or provision of Section 15 is unenforceable, prohibited by applicable law, or is found by a court of competent jurisdiction to be inapplicable to any Claim, You and BNEA agree that, no provision of Section 14 shall be enforceable against You or BNEA and all Claims shall be governed by Section 16, below.
16. GOVERNING LAW & VENUE. To the extent permitted by applicable law, any dispute, claim, or action between You and BNEA, including without limitation the interpretation and construction of this EULA, will be governed by the laws of the State of California and the United States of America, without regard for any choice of law or conflict of law principles, and You and BNEA further agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to the terms of this EULA and is hereby expressly disclaimed. To the extent permitted by applicable law, and subject to Section 14, any dispute, claim, or action between You and BNEA will be brought in and subject to the exclusive jurisdiction of the California State Superior Courts of Santa Clara County, California or the United States Federal District Courts of the Northern District of California and You and BNEA agree to submit to the personal jurisdiction of such courts. If You are a resident of the United Kingdom, France, Italy, Spain, or Brazil, the terms and provisions of this Section and of Section 15, above, shall be without prejudice to any rights You may hold, under applicable mandatory law, to bring a legal proceeding in a local jurisdiction. If you are a resident of Australia, your use of the Game in Australia may entitle You to certain guarantees, rights, and remedies provided for in the Australian Consumer Law, which will prevail over any inconsistent provisions in this EULA. Users should refer to that law when determining what their rights and obligations are with respect to the Game. To the extent required by applicable law, all terms and provisions of this EULA shall be governed and construed in accordance with all applicable mandatory laws if inconsistent with the governing law set forth in this Section 16.
17. MISCELLANEOUS. If any provision of this EULA is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions will remain in effect and be enforced as if the invalid or unenforceable provision were not contained in the EULA. BNEA’s failure to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches. To the extent permitted by applicable law, you may not assign or transfer this EULA or Your rights, and any attempt to the contrary is void. This EULA sets forth the entire understanding and agreement between BNEA and You with respect to the subject matter.
If You have any questions concerning this EULA, You may contact BANDAI NAMCO Entertainment America Inc.’s customer service at https://bandainamcogames.zendesk.com/hc/en-us or at BANDAI NAMCO Entertainment America Inc., 2051 Mission College Boulevard, Santa Clara, California 95054, USA.